2021 KIA SELTOS

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

ELECTRICAL SYSTEM

My car has stop many times in highway running 55mph or 30 mph. It will completely stop my car has almost 15000 miles a 2021 kia seltos. I turned in my car to the kia dealershop to get check and they diagnosed a lot for so many things and have me pay to replaced the car’s battery. I had my 3year olf child when that happened The dealer just pushed it that it was the battery but its not. My car has only 15000 miles. they also ordered a pad crash main even whwn there was no accident happened. It is a critical safety of my component. For a very low milage car that has so many problem i think this is not good. The engine will stop when i pressed the brake and automatically refresed all warnings will show mainly engine light. it wont turn on when i pressed the button. It happen many times

UNKNOWN OR OTHER

My car has stop many times in highway running 55mph or 30 mph. It will completely stop my car has almost 15000 miles a 2021 kia seltos. I turned in my car to the kia dealershop to get check and they diagnosed a lot for so many things and have me pay to replaced the car’s battery. I had my 3year olf child when that happened The dealer just pushed it that it was the battery but its not. My car has only 15000 miles. they also ordered a pad crash main even whwn there was no accident happened. It is a critical safety of my component. For a very low milage car that has so many problem i think this is not good. The engine will stop when i pressed the brake and automatically refresed all warnings will show mainly engine light. it wont turn on when i pressed the button. It happen many times

STEERING

My car has stop many times in highway running 55mph or 30 mph. It will completely stop my car has almost 15000 miles a 2021 kia seltos. I turned in my car to the kia dealershop to get check and they diagnosed a lot for so many things and have me pay to replaced the car’s battery. I had my 3year olf child when that happened The dealer just pushed it that it was the battery but its not. My car has only 15000 miles. they also ordered a pad crash main even whwn there was no accident happened. It is a critical safety of my component. For a very low milage car that has so many problem i think this is not good. The engine will stop when i pressed the brake and automatically refresed all warnings will show mainly engine light. it wont turn on when i pressed the button. It happen many times

ENGINE

Was driving home and vehicle started to sputter shut off. There were no warning lights or messages. Took to the dealership, who was aware that there is history of this with Kia, but my VIN was not included in recalls.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated that while driving at undisclosed speeds, the vehicle stalled but restarted. There were no warning lights illuminated. The vehicle was taken to the Inspection Station for a yearly inspection, which confirmed an upcoming recall, and was unable to be repaired. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact received the notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The manufacturer was contacted and requested the oil change records. The contact was able to provide records for a year. The manufacturer declined the repair. The failure mileage was approximately 45,000.

UNKNOWN OR OTHER

In January my husband was driving the Kia and it broke down. We took it to the mechanic and they said it was completely out of oil. Spent $5,000 on getting it fixed in a couple weeks later find out there's a recall. Took the Kia to the dealership in Ocala. They and told us there was nothing wrong with it and that they fixed it. It also makes noises when you turn the car on. to this day we still have to put oil in it almost every day. And it still makes a weird farting noise when you turn it on. I even asked mechanic in Ocala if it made that noise. He looked at me like a was stupid haha. And then I asked him what would happen if we still had to keep putting oil in it. He said we shouldn't have to.

FUEL/PROPULSION SYSTEM

In January my husband was driving the Kia and it broke down. We took it to the mechanic and they said it was completely out of oil. Spent $5,000 on getting it fixed in a couple weeks later find out there's a recall. Took the Kia to the dealership in Ocala. They and told us there was nothing wrong with it and that they fixed it. It also makes noises when you turn the car on. to this day we still have to put oil in it almost every day. And it still makes a weird farting noise when you turn it on. I even asked mechanic in Ocala if it made that noise. He looked at me like a was stupid haha. And then I asked him what would happen if we still had to keep putting oil in it. He said we shouldn't have to.

ENGINE

In January my husband was driving the Kia and it broke down. We took it to the mechanic and they said it was completely out of oil. Spent $5,000 on getting it fixed in a couple weeks later find out there's a recall. Took the Kia to the dealership in Ocala. They and told us there was nothing wrong with it and that they fixed it. It also makes noises when you turn the car on. to this day we still have to put oil in it almost every day. And it still makes a weird farting noise when you turn it on. I even asked mechanic in Ocala if it made that noise. He looked at me like a was stupid haha. And then I asked him what would happen if we still had to keep putting oil in it. He said we shouldn't have to.

UNKNOWN OR OTHER

My car just stopped working while driving on the road. It wouldn’t crank up/ the engine wasn’t operating and the car wouldn’t accelerate. It’s been over a year since my car hasn’t been working. I took it to the dealer and they said the engine wasn’t consuming the oil or something of that sort. No lights came on before it’s like it just went out. It has been inoperable ever since. This was June 2024.

ENGINE

My car just stopped working while driving on the road. It wouldn’t crank up/ the engine wasn’t operating and the car wouldn’t accelerate. It’s been over a year since my car hasn’t been working. I took it to the dealer and they said the engine wasn’t consuming the oil or something of that sort. No lights came on before it’s like it just went out. It has been inoperable ever since. This was June 2024.

ENGINE

The contact owns a 2021 Kia Seltos. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle decelerated. A dealer was contacted. The failure had occurred on two occasions. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered to cover half of the repair in January, but recently only offered to cover twenty percent of the repair cost. The failure mileage was 65,000.

ENGINE AND ENGINE COOLING

The contact's daughter owns a 2021 Kia Seltos. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer, and it was acknowledged that the failure was a known issue. The dealer recommended that the vehicle no longer be driven and remain with the dealer for additional diagnostic tests. The vehicle remained with the dealer unrepaired. The contact then received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); which was linked to the failure. The contact stated that several attempts were made to reach the dealer and the manufacturer about the recall repair; however, an update on the repair was not yet provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 33,621.

POWER TRAIN

In April of this year I took my 2021 Kia seltos to Ourisman Kia of Fairfax (10601 US-50 Fairfax, VA 22030 United States). I took it there to get the piston oil ring recall taken care of, or at least looked at. They said it could take a couple of days so I left my car there. They had my car perked in a lot about a mile away from the dealership for a week or so and on April 19th they called me and stated that I could come pick up my car because it did not pass the recall. They stated that the recall was not available at this moment due to how many engines were back ordered. They stated it would take 3-6 months to get the engine in and do the actual recall. 4 months pass with no word from the dealership at all, so I call them Thursday August 14th at 11:21am, and I was told by Marko that my car had passed the recall and that I no longer needed the recall done. He then told me that the engine had never been ordered. My car sat in a lot for a week, untouched. I get told I need a new engine. Then I’m told I no longer need a new engine. I’m terrified of what could happen to my car, myself, and my passengers if my engine were to catch fire like the recall says it could. The fact that I was told my car needed a new engine and then without retesting my car that dealership says that I don’t need the engine anymore is beyond unprofessional and sketchy.

ENGINE

I took my car in last Wednesday to have the recall remedy done I was told my engine was fine my car sat up after that until Monday when I turned it on the check engine light came on and I was told after checking that cylinder 2 was misfiring and apparently my car was in fact not okay. My car went in on Monday and has been sitting in “being inspected “ status since yesterday. I have called and texted multiple times and can not receive and answer as to what is going on nor did they give me a loaner so I have been with out a car for 4 days now. The service department does not answer nor return my calls and just keep routing me to scheduling who apparently can’t tell when what’s going on either.

FUEL/PROPULSION SYSTEM

I pulled off the main road into the Walmart parking lot. When I did, the vehicle shut off, no power and steering was very hard. I was able to steer into a space and safely park. Vehicle was towed to Victory Kia in Victoria. Service dept said there was no oil at at all in the vehicle. Vehicle was recently taken in for the Kia engine recall about 3 months ago. Was told I needed an software update and oil change to remedy the problem. I got a full synthetic oil change. The vehicle burned all the oil off. No low oil or oil warning light ever came on. Now, Kia wants me to pay for another oil change and diagnostic and drive the vehicle for 1000 miles to see the outcome. Which, if/when the motor dies out again,then I'll be stranded again, hopefully not on a freeway this time. It's crazy I have to be a guinea pig for Kia to see if when the car dies out again, hopefully it don't catch fire this time when all the oil burns out like it did last time

ENGINE

I pulled off the main road into the Walmart parking lot. When I did, the vehicle shut off, no power and steering was very hard. I was able to steer into a space and safely park. Vehicle was towed to Victory Kia in Victoria. Service dept said there was no oil at at all in the vehicle. Vehicle was recently taken in for the Kia engine recall about 3 months ago. Was told I needed an software update and oil change to remedy the problem. I got a full synthetic oil change. The vehicle burned all the oil off. No low oil or oil warning light ever came on. Now, Kia wants me to pay for another oil change and diagnostic and drive the vehicle for 1000 miles to see the outcome. Which, if/when the motor dies out again,then I'll be stranded again, hopefully not on a freeway this time. It's crazy I have to be a guinea pig for Kia to see if when the car dies out again, hopefully it don't catch fire this time when all the oil burns out like it did last time

ENGINE

Kia replaced a recalled part on my vehicle related to the engine — specifically tied to the known piston oil ring defect. Before this recall repair, my vehicle was running ok with a couple time the car had completely shut off while Driving. This was back in 2023 and 2024 and was told to just add oil by the service dept. Immediately after the recall service was performed like drove it off the lot and place was already closed, the engine light came on and will not shut off, I also noticed a strange engine noise and the car leaches and can not go past 55mph. I advised the Kia dealership, and they informed me that it has nothing to do with the recall fix they did even though i did not have these issues before bringing it in and e to look it and said they would charge me over $100 to diagnose and then it would all be out of my pocket.The recall letter explicitly stated that if these symptoms were present — including excessive oil consumption or engine stalling which i have both and have been told in the past and documented to just keep adding oil in between oil changes — Kia would replace the engine at no cost to the customer. I even called kia and explained this to them to no avail and no help. Despite this, Kia is now refusing to uphold that promise and is not replacing the engine, even though the vehicle now displays all the symptoms outlined in their own recall documentation. This is both a serious safety concern and a failure by Kia to comply with recall obligations. The vehicle is unsafe to drive and could potentially cause a serious accident due to unexpected engine shutdowns at speed. I am requesting an immediate investigation into Kia’s handling of this recall and their failure to fulfill the engine replacement they promised in writing as part of the recall terms.

ENGINE

On June 5, 2025, Kia replaced a recalled part on my vehicle related to the engine — specifically tied to the known piston oil ring defect. Before this recall repair, my vehicle was running smoothly with no issues. Immediately after the recall service was performed, the vehicle began shutting off while I was driving, and I also noticed a strange engine noise. I returned to the Kia dealership, and they informed me that the engine is now consuming oil — a known symptom directly linked to the same recall issue involving oil ring failure. The recall letter explicitly stated that if these symptoms were present — including excessive oil consumption or engine stalling — Kia would replace the engine at no cost to the customer. Despite this, Kia is now refusing to uphold that promise and is not replacing the engine, even though the vehicle now displays all the symptoms outlined in their own recall documentation. This is both a serious safety concern and a failure by Kia to comply with recall obligations. The vehicle is unsafe to drive and could potentially cause a serious accident due to unexpected engine shutdowns at speed. I am requesting an immediate investigation into Kia’s handling of this recall and their failure to fulfill the engine replacement they promised in writing as part of the recall terms.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact stated that the used car dealer had provided a 2021 Kia Seltos loaner vehicle to the contact while the contact's vehicle was being serviced. The contact stated that the loaner vehicle was returned to the used car dealer for service with an odometer reading of 111,000 miles; however, after the loaner vehicle was returned to the contact, the odometer reading was 69,014. The VIN was not available.

POWER TRAIN

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the RPM fluctuated erratically before the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 42,000.

ENGINE

The engine on my 2021 Kia Seltos failed due to a jumped timing chain shortly after having the piston rings replaced under recall SC209. The vehicle is at a Kia dealership and available for inspection. On July 14, 2025, I contacted Kia Consumer Affairs to follow up on a GoodWill request I sent on June 25th, 2025 and KIA verbally stated the engine had been approved for replacement. When I followed up on July 21 due to lack of communication, I was told the approval no longer appeared in the system. Since then, I have received no return calls, voicemails, or emails despite explicitly requesting that a supervisor contact me directly. I was also promised a 48-hour follow-up, which never happened. This failure occurred at approximately 110,000 miles, well before a modern engine should suffer a critical mechanical breakdown. The dealership confirmed the timing chain was the cause and that the prior piston ring recall repair did not resolve the issue. The failure was sudden and puts safety at risk—if this had occurred at highway speeds, it could have caused total loss of power while driving. I rely on this vehicle as a single mother and have no alternative transportation. There were no warning lamps or dashboard alerts before the engine failed. Performance issues were present, but no early system diagnostics caught the problem. Kia’s inconsistent communication, lack of follow-through, and refusal to take responsibility after their own recall repair failed is unacceptable. I am filing this complaint to document the failure of the recall to prevent engine malfunction and the ongoing safety risk associated with this engine design.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer refused to perform the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled while stopped at a traffic light or stop sign. The contact was able to restart the vehicle; however, several unknown warning lights were illuminated. The contact stated that on another occasion, while starting the vehicle, the vehicle vibrated abnormally, and while the brake pedal was depressed, the vehicle stalled. The vehicle was taken to an independent mechanic, and an oil change was performed. The mechanic informed the contact that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer and was diagnosed with camshaft failure, which caused engine failure. The vehicle was not repaired. The contact was informed that the warranty was not covered because the vehicle had not received the oil change at a KIA dealer, and that the oil used was of poor quality. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

POWER TRAIN

Oil pressure light illuminated, extreme engine knocking, failed acceleration power and engine stalling while driving. Towed to dealership. Was told the vehicle "passed" the oil piston ring recall test and refusal of Kia to replace engine.

ENGINE

Oil pressure light illuminated, extreme engine knocking, failed acceleration power and engine stalling while driving. Towed to dealership. Was told the vehicle "passed" the oil piston ring recall test and refusal of Kia to replace engine.

ENGINE

In late 2024 at 45,000 miles I noticed my 2021 Kia Seltos burning oil due to an extremely low amount oil being removed during an oil change. Who knows how long it was going on. I took the vehicle to the dealership and was told an oil consumption test needed to be done. The test showed after driving 2,134 miles, the car was down 1.2 quarts of oil. That should be unheard of in a 3 year old car with low mileage. I was told it is within an acceptable amount and I should keep doing consumption tests. After month of time waiting and hours spent doing multiple consumption tests, they still will not acknowledge the clear issue with my vehicle. I then discovered there is a Kia Seltos recall which my vehicle has all the symptoms of. They performed a sc336 procedure for this recall and you guessed it, I was told nothing is wrong. Here I am a year, and a half later giving up. I now just fill the oil myself every few weeks while I wait to see what else is going to go wrong. This is TERRIBLE business practice.

ENGINE

KIA AMERICA, INC. IS RECALLING CERTAIN 2021-2023 SELTOS AND SOUL VEHICLES. THE PISTON OIL RINGS MAY HAVE BEEN MANUFACTURED INCORRECTLY, WHICH CAN RESULT IN ENGINE DAMAGE. Safety Risk ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY. After i was told about my recall i took my car to the Vineland new jersey Kia dealer. The look at my car and find 6 more recall. After I took mt car the dealer didn’t not fix my recall. Turn off my sign on my dash board told me to drive it. The next day my car engine stop working. I bring in my paper work with my oil change. Now don’t want to fixed my engine or replace me with whole new car.

ENGINE

The contact owns a 2021 Kia Seltos. The contact stated while driving 35 MPH in traffic, the vehicle started to sputter and jerk before the vehicle slowed down and stalled. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was towed to the local dealer, where it was diagnosed that the piston oil rings, anti-theft update, ECM, and an engine replacement were needed. The dealer informed the contact about NHTSA Campaign Number: 21V259000 ( Engine) and requested the service records. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 47,000.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 55 MPH, the oil warning light illuminated. The contact pulled into a gas station and inspected the vehicle. The contact stated that during the inspection, the dip stick was dry, and the contact added 1 1/2 quart of oil to the engine. The contact stated that after driving 150 miles, 1 1/12 quart of oil needed to be added to the vehicle each time. The vehicle was taken to a dealer however, the vehicle was not diagnosed or repaired due to parts not being available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 67,000. Parts distribution disconnect.

POWER TRAIN

Awd coupler which impacting steering and the car shuts off while driving , all the issues accured after recall work was done .Updated the software and the car started to have problems.

ELECTRICAL SYSTEM

Awd coupler which impacting steering and the car shuts off while driving , all the issues accured after recall work was done .Updated the software and the car started to have problems.

UNKNOWN OR OTHER

Vehicle having issues with A/C. Engine light comes on and gives code P0070 Ambient Air Temperature Sensor Circuit "A". Replaced A/C sensor and issue persists. Took to local mechanic who determined it was a circuit in the control module. Repairs should be covered under manufacture warranty. Car is currently at local Kia dealership for inspection. Dealership stated they might not cover, even though it is under warranty.

ENGINE

I have been trying to have my 2021 Kia Seltos serviced to complete the Safety Recall # 25V099. This is for the Piston-ring Noise Sensing System and oil ring check. I have had the vehicle at the dealer twice without it being completed. This is in regards to Jim Shorkey Kia Wexford, 10785 Perry Hwy, Wexford PA 15090. 724-741-1197. Prior to receiving the recall notice I asked the service rep at the local dealer who said that "Consumption of one quart of oil every 1000 miles is normal." The car had probably 20K miles on it, it now has 30K. Shortly after I received the recall notice from Kia (dated April 4, 2025) I called Shorkey Kia to schedule the recall service. It was scheduled for May 7, 2025. I dropped the car off the evening before (5/6/2025). Later in the day of May 7 I realized that I had a voicemail from Shorkey Kia from two days earlier, on May 5, stating that the appointment was cancelled due to the recall process being halted. The process was to take two days, one day for the car to sit and the service the second day. I was told that they needed to figure out a quicker resolution so that the service performed was not as extensive. I picked the car up that evening and was further told by the service rep that too many engines were failing. I called Kia Customer Service who confirmed that the process was on hold. On 5/20/2025 I received a call from Kia Customer Care advising that the recall process has been fixed and that I should call to reschedule the service. They provided a Case # of [XXX] I called and made an appointment for May 29, 2025. I dropped the car off the evening before at around 6:30PM (May 28, 2025). It was a cool, rainy evening. The next afternoon I received a call from Shorkey Kia Service advising that they, yet again, could not perform the recall service. I was told that the coolant temperature was reading 82 degrees so it couldn't be tested. I picked the car up and haven't heard from them since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

ENGINE AND ENGINE COOLING

See attached document for complaint.

ENGINE

The car prior to the locked engine it ran well without any problems. While driving the car all of a sudden it began to stall. The car began to make a really loud clanking noise before the engine locked up. Due to the circumstances a mobile mechanic was called out to the location to assess the situation. The mobile mechanic completed the diagnostic with a car reader to which it displayed code P0011 code. To ensure it wasn't the car's battery the battery was replaced with a new one thinking that would remedy the situation of the car not starting. However, once this was completed the car wouldn't start again. Per the mobile mechanic conclusion, he stated that the engine was locked up. The car was towed to KIA Sunrise - Sunrise, FL on February 15, 2025. I inform them of the problem that the engine was locked. They stated that they would perform a diagnostic for an authorization fee of $250.00 to which I agreed for KIA Sunrise to do the diagnostic on the car. Based on their conclusion they attested that the engine was locked up as I had informed them. I mentioned that there was a recall on the engine of KIA Soltos 2021 due to engine failure at that point they stated that KIA Corp office had yet to send them notification of the recall relating to the engine failure. They stated for me to wait till April 2025 when the recall for the engine failure would have been received by them from Corp to which I did however, by then I was informed that they now wanted an additional $500 for a diagnostic. KIA Sunrise, stated that due to the engine being locked up they wouldn't look into it until $500.00 was paid however, they refused to take into consideration the $250.00 that was already not long ago, which based on the communication that was had they stated that was the authorization amount for them to do a full diagnostic knowing that the engine was locked up. However, at a later time they wanted more money to do a diagnostic on an engine that was still locked up.

ENGINE

Rick Case Kia Coral Springs, FL refused to do an engine recall since it wasn’t a profit to them and refused to do the service on the recall since they said they are independently owned and don’t have to follow main Kia

ENGINE AND ENGINE COOLING

The contact owned a 2021 Kia Seltos. The contact stated while driving 20 MPH, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The contact stated that on another occasion while driving at slow speeds and approaching a stop sign, the engine seized. The contact was unable to coast to the side of the road and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to diagnose the vehicle. The vehicle was then towed to the residence. A mobile mechanic arrived at the residence and diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was repossessed. After some investigation, the contact related the failed to NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The manufacturer was made aware of the failure and advised contact that there would be an email from the manufacturer. The contact stated that the manufacturer had reached out via email; however, no assistance was offered. The failure mileage was approximately 54,000.

POWER TRAIN

Issue started to occur around 40,000 miles, when excellerating from a stop to about 30mph and when turning vehicle will feel as if it’s grinding or clunking in the front power train area. As miles increase on vehicle issue seems to happen more frequent.

ENGINE AND ENGINE COOLING

Complaint about KIA Safety Recall 25V099 I'm writing to let you know my concern about the safety recall I got for my Kia Seltos 2021. I received this letter on April 14th• and I took it to the dealership as soon as I could, to Federico KIA, at 1911 East Edwardsville Rd, Wood River, IL, 62095. I dropped off my car on April 17th and I was given a rental car the next April 18th and told that my car needed a new engine. Federico Kia kept the car for almost a month with no ETA for a new engine, according to what I was told by the Dealership by call. Then all the sudden on May 12th I get a call saying that my car was ready, I go to pick it up the next day, and no information was given to me about what was done to the car, after I signed the paperwork. Then I found that no change of engine was done and that only they did a "RETEST" and passed. I took the car and felt different vibrations and sounds coming from the car. I call them after it, and they said that all it was done according to Kia instructions. On May 14th I called Kia's Customer Care Center phone number and told them about it. They instruct that the situation was strange, and they agreed with my concern of "Why would they keep a car for a month saying that a new engine was required, and now all of the sudden the car was good, and that I had the right to go to a new dealership and ask for a new test" On May 19th I went to Lou Fusz Kia, at1025 N Lindbergh Blvd, St. Louis, MO 63132. I was about to drop off my car, they agreed to take it, until they saw in their system that I already did the test for the recall, I explained to them my situation, but their answer was "we are going to get the same results from the test and also there's going to be charge from until, since you already had one". I don't have any light popping up on my dash for now, but I don't like the noise coming from the engine, but Kia seems to not care about it. Also, I feel very unsecure now, after they had my car for a month, saying that an engine replacement was needed, and now by new te

ENGINE AND ENGINE COOLING

The contact owned a 2021 Kia Seltos. The contact stated that while his son was having the vehicle service, he was informed that the vehicle was consuming an excessive amount of oil. The contact was unaware of any warning lights being illuminated. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact traded the vehicle. The contact then received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The manufacturer was made aware of the failure and advised contact that he would be getting an email from the manufacturer’ however, the contact was still awaiting the email notification. The approximate failure mileage was 117,000.

VEHICLE SPEED CONTROL

Kia issued a recall for defective piston oil rings. The recall was performed on my 2021 Kia Seltos and showed that I needed an engine replacement. The day that the dealership tested my car Kia suspended the recall stating the test was inaccurate. When the recall test was reissued my car passed and was denied for a new engine. An oil consumption test was performed on my car and the results were that my Seltos goes through 2 quarts of oil every 1,000 miles. Kia will not do anything because I do not have records of 1 oil change that was done at my home. The recall stated the car is at risk for a fire hazard because oil could be seeping places it is not supposed to be. The car will also shut off while being driven if the oil gets below 2 quarts low.

POWER TRAIN

Kia issued a recall for defective piston oil rings. The recall was performed on my 2021 Kia Seltos and showed that I needed an engine replacement. The day that the dealership tested my car Kia suspended the recall stating the test was inaccurate. When the recall test was reissued my car passed and was denied for a new engine. An oil consumption test was performed on my car and the results were that my Seltos goes through 2 quarts of oil every 1,000 miles. Kia will not do anything because I do not have records of 1 oil change that was done at my home. The recall stated the car is at risk for a fire hazard because oil could be seeping places it is not supposed to be. The car will also shut off while being driven if the oil gets below 2 quarts low.

ELECTRICAL SYSTEM

My vehicle is currently in the shop at the local Kia dealership. Over the past week my vehicle has randomly stalled several times. The engine sounded like it was sputtering, and just not accelerating properly. The car would stall at low speeds while turning corners or pulling into a parking spot. I do not have the diagnosis as of yet but believe my vehicle should be considered one of the recalled engines due to its date manufactured and the current issues that are occurring. Noticed stalling at speeds 45mph or less. It's very frustrating with a vehicle having 82,000 miles on it. All mandatory maintenance has been done at correct intervals and now this. It needs to be reported.

FUEL/PROPULSION SYSTEM

My vehicle is currently in the shop at the local Kia dealership. Over the past week my vehicle has randomly stalled several times. The engine sounded like it was sputtering, and just not accelerating properly. The car would stall at low speeds while turning corners or pulling into a parking spot. I do not have the diagnosis as of yet but believe my vehicle should be considered one of the recalled engines due to its date manufactured and the current issues that are occurring. Noticed stalling at speeds 45mph or less. It's very frustrating with a vehicle having 82,000 miles on it. All mandatory maintenance has been done at correct intervals and now this. It needs to be reported.

ENGINE

My vehicle is currently in the shop at the local Kia dealership. Over the past week my vehicle has randomly stalled several times. The engine sounded like it was sputtering, and just not accelerating properly. The car would stall at low speeds while turning corners or pulling into a parking spot. I do not have the diagnosis as of yet but believe my vehicle should be considered one of the recalled engines due to its date manufactured and the current issues that are occurring. Noticed stalling at speeds 45mph or less. It's very frustrating with a vehicle having 82,000 miles on it. All mandatory maintenance has been done at correct intervals and now this. It needs to be reported.

POWER TRAIN

Got to engine light error codes: P030100 and P030000. Happened 3 times: 1st time had loss of power and engine light flashed, could not accelerate, and vehicle shuttered. Took to world kia north San Antonio. They cleared the code. It ran fine for a while and same problem occurred. Took back to world Kia north. They had it quiet few weeks, finally got it back, they said they took it on a 60 mile road test no problems so gave it back. I drove it maybe less 2 hours after getting it back and the same problem happened loss power would not accelerate and engine light flashed but did not come on. Called Kia right when happened and brought it right back world Kia North and the service manager said to keep it running so they can see what going on, and they finally noticed the same thing. So it been at dealership since then.about month has past and it not been repaired yet. It been serviced every 5000 miles and been taken care of since I owned it! I have looked up how lot people with the S/X models have had same problems and many recalls on seltos and souls due to same problems. I’m a 100 disabled vet and having a vehicle get me to the hospital reg important. I was given a loaner car which was great so wanted to share this.

ENGINE

Got to engine light error codes: P030100 and P030000. Happened 3 times: 1st time had loss of power and engine light flashed, could not accelerate, and vehicle shuttered. Took to world kia north San Antonio. They cleared the code. It ran fine for a while and same problem occurred. Took back to world Kia north. They had it quiet few weeks, finally got it back, they said they took it on a 60 mile road test no problems so gave it back. I drove it maybe less 2 hours after getting it back and the same problem happened loss power would not accelerate and engine light flashed but did not come on. Called Kia right when happened and brought it right back world Kia North and the service manager said to keep it running so they can see what going on, and they finally noticed the same thing. So it been at dealership since then.about month has past and it not been repaired yet. It been serviced every 5000 miles and been taken care of since I owned it! I have looked up how lot people with the S/X models have had same problems and many recalls on seltos and souls due to same problems. I’m a 100 disabled vet and having a vehicle get me to the hospital reg important. I was given a loaner car which was great so wanted to share this.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the piston oil rings, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); and the VIN was included; however, parts were not yet available for the recall repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE

The contact owns a 2021 Kia Seltos. The contact had received notification of NHTSA Campaign Number: 21V259000 (ENGINE). The contact stated that while driving at an undisclosed speed, the vehicle vibrated, and failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and failed an inspection. The contact was informed that a new engine would be ordered. The contact picked up the vehicle and was informed that the manufacturer had placed a hold on the recall repair. However, an update to the piston ring noise sensing system (PNSS) was performed. The contact was informed that the vehicle then passed the inspection. The dealer refused to replace the engine and the vehicle was removed from the recall list. The contact stated that the failure persisted. The vehicle then failed the inspection. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 71,000.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling). The contact had taken the vehicle to a dealer but was informed by the dealer that the manufacturer had placed a hold on the recall repair. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact stated that the vehicle had been consuming engine oil and required monthly oil top offs. The contact also stated that the engine was making an abnormal ticking sound. The failure mileage was approximately 52,000. Parts distribution disconnect.

POWER TRAIN

Related to the SC336 recall. My 2021 Kia seltos. I brought it in to the dealership before the recall. After the vehicle stalled on me. They did an oil consumption test on it and burns .5 quarts every 1000 miles still covered under warranty. Failed the piston ring noise test and now it’s passed the 2nd time they tried it. Still don’t have a rental car or my car. No leaks and burns oil I believe even more. Oil changes done on it routinely. Now they say it’s good to drive after they installed software. How does software prevent oil consumption?

POWER TRAIN

My 2021 Kia Seltos has an active safety recall related to the engine (Recall #SC336). The dealership (Darling's Kia, Formerly Van Syckle Kia in Bangor, ME) scheduled a repair but canceled it due to needing a "software update." I was told there is no timeline for completion and that no loaner or alternative vehicle would be provided. I am concerned for my safety and transportation, as the recall affects piston oil rings that can cause engine damage, stalling, or fire. Kia consumer affairs acknowledged the delay but provided no resolution or support. This recall has been open for months and is still unresolved.

FUEL/PROPULSION SYSTEM

My 2021 Kia Seltos has an active safety recall related to the engine (Recall #SC336). The dealership (Darling's Kia, Formerly Van Syckle Kia in Bangor, ME) scheduled a repair but canceled it due to needing a "software update." I was told there is no timeline for completion and that no loaner or alternative vehicle would be provided. I am concerned for my safety and transportation, as the recall affects piston oil rings that can cause engine damage, stalling, or fire. Kia consumer affairs acknowledged the delay but provided no resolution or support. This recall has been open for months and is still unresolved.

ENGINE

My 2021 Kia Seltos has an active safety recall related to the engine (Recall #SC336). The dealership (Darling's Kia, Formerly Van Syckle Kia in Bangor, ME) scheduled a repair but canceled it due to needing a "software update." I was told there is no timeline for completion and that no loaner or alternative vehicle would be provided. I am concerned for my safety and transportation, as the recall affects piston oil rings that can cause engine damage, stalling, or fire. Kia consumer affairs acknowledged the delay but provided no resolution or support. This recall has been open for months and is still unresolved.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was going to park my car the second I went to change gears my car accelerated forward through a bakery I stepped on the brakes as fast as I could but it was too late

FORWARD COLLISION AVOIDANCE: WARNINGS

I was going to park my car the second I went to change gears my car accelerated forward through a bakery I stepped on the brakes as fast as I could but it was too late

UNKNOWN OR OTHER

I was going to park my car the second I went to change gears my car accelerated forward through a bakery I stepped on the brakes as fast as I could but it was too late

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the piston oil rings had failed and needed to be replaced. The dealer informed the contact that the recall had been placed on hold by the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE

My car originally qualified for an engine replacement through the recall because it failed the test they performed. The engine is on recall and I have had a rental for close to 3 weeks. Today Kia called me and said due to changes in the inspection process and criteria for the recall my car no longer qualifies for the engine replacement and I need to return my rental and pick up my car. I refuse to put my family in an unsafe car because Kia figured out a way to get out of replacing the engine.

ENGINE

I took my car in April 16 for the piston oil engine recall. The Kia dealership said it need to sit for 24 hrs before test. The next day they said it failed. Then, the dealership said I need to replace all the hoses because it won’t adhere properly to the new engine . I receive a notification that my case was open for a new engine. May 9th, the dealership reached out saying they were still waiting for parts. Two hours later they said it needed to retest. Four hours later it passed and it’s ready for pick up. I never got the new engine even though it failed prior to Kia halting the recall. I am concerned for my safety.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and the vehicle lost motive power with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the recall was currently on hold. The approximate failure mileage was 40,000. Parts distribution disconnect.

ENGINE

Purchased kia in 2021- Car was taken in on April 24 for a recall. I was originally told the recall would take 2 weeks if it failed now South Hills Kia along with Kia can tell me anything. We are 2 weeks in the car I need to drive my elderly mother to her dr appointments with and not one person can tell me when I can get my car back or even a loner. My car has less then 33,000 miles -this is just wrong on Kia’s part and South Hills Kia for not supplying a car as they keep my with ZERO end in sight. Thank you

ENGINE

While driving the car stalls, lags and makes rumble sounds. It will stall and go down in revolutions from 3/4 down to 2 or even 1. It does this whether I am actively driving in the highway going 60 miles an hour or pulling of from a red light / stop sign. Is anyone else having this problem? Is very scary and nerve racking when in the highway going at 60 miles an hr and it just stalls and lags and takes a minutes to pick up speed

ENGINE

Kia North Austin service representative by the name of Christina informed me that the recall on this vehicle was postponed until further notice by mail. Word for word what she said. When I asked about more information the human representative repeated exactly the same thing back to me and said she couldn't schedule anything further.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the manufacturer had put a hold on the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. Two local dealers were made aware of the issue, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and notified the contact that there was hold on the recall repair, and that dealers were instructed to stop all recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

Kia released safety recall letters on 4/4/25 (SC336). I requested the recall service from my local dealership immediately and was scheduled for 5/19/25, then called back to inform me that Kia has paused the recall without any estimate of when it can be remedied. I called Kia customer care and was told not to drive the vehicle if I was concerned, with no guarantee to cover a rental car if I needed it, and that my solution was to either be without a vehicle or continue to drive it with the risk of "loss of drive power and/or fire, increasing the risk of crash and injury." This is completely unacceptable.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer advised the contact that the recall was on hold from instructions from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE

After receiving the recall letter I immediately scheduled the inspection. After waiting for 2 weeks I arrived for my appointment and was sent home. The service manager seemed to have little information for me other than to say that KIA was reevaluating their inspection procedure. A couple days later I called the KIA support line and was told that the new inspection procedure had been established and that I should call my dealer to reschedule the inspection. I called the next day and the dealer told me again that all inspections are still on hold and seemed surprised that someone from corporate would have told me otherwise. I called KIA customer support back again that same day but got no answers. Others are reporting this same issue on various online forums. The feedback they are getting from their dealerships is that a large number of inspections have been failing and that KIA has decided to revise their inspection procedure so that more of them pass without requiring engine replacement. I'm not understanding why KIA has made a bad situation worse by leaving their customers in limbo concerning this major engine malfunction. It should have been a simple matter of scheduling the inspection, making any necessary repairs and sending their customers on their way. KIA has handled this matter very poorly.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the manufacturer had put a hold on the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

I have had this car for about two years. A year ago I was having issues with the car stalling, and the check engine light. I took the car in and it was "fixed". I have to get oil changes very frequently, and still have to top up my oil in between changes. I made my appointment for this current recall. While waiting for the recall, my check engine light came on. My car displays all of the symptoms of the issues in the recall. I took my car in for the appointment on April 28th. They told me they would update me the following day after the testing. Kia called to inform me that the next day that the recall is on "halt" and they have no further information. My car has been sitting at the dealership since 4/28 with no further information. They have not called to update again, I've had to call them. They also have not checked into the check engine light. My car is under warranty so I don't understand how they haven't checked into that regardless of the recall. When asked about a loaner car they state they don't have any, and provide no assistance with getting one.

ENGINE

I have had this car for about two years. A year ago I was having issues with the car stalling, and the check engine light. I took the car in and it was "fixed". I have to get oil changes very frequently, and still have to top up my oil in between changes. I made my appointment for this current recall. While waiting for the recall, my check engine light came on. My car displays all of the symptoms of the issues in the recall. I took my car in for the appointment on April 28th. They told me they would update me the following day after the testing. Kia called to inform me that the next day that the recall is on "halt" and they have no further information. My car has been sitting at the dealership since 4/28 with no further information. They have not called to update again, I've had to call them. They also have not checked into the check engine light. My car is under warranty so I don't understand how they haven't checked into that regardless of the recall. When asked about a loaner car they state they don't have any, and provide no assistance with getting one.

ENGINE

I received recall notice on April 4 or 5 and called my dealer and first appointment was April 28. I was told would be there for 2 days but system down so called me back on 30 telling failed the test and would need new engine which would be covered under warranty but could not tell when would get the engine and had no loaner cars available.My only had 19,000 + miles and had all maintenance done and had no problem whatsoever with it or any indication of any problem

ENGINE

The contact owns a 2021 Kia Seltos. The contact stated that while attempting to accelerate, the vehicle failed to exceed 30 MPH. The contact stated that the check engine and battery warning lights were illuminated. The vehicle was pulled over to the side of the road and turned off, and failed to restart. The vehicle was towed to an independent mechani,c where it was diagnosed that there was a hole in the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V259000 (Engine); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

ENGINE

Regarding: Manufacturer Recall NumberSC336 NHTSA Recall Number25V099 Car: 2021 Kia Seltos EX - I had an appointment to repair this recall with Kia for 5/6 which they cancelled on 4/30. The Service Dept told me they weren't moving forward with correcting this recall, even though it is still listed as active. - I called Kia Customer Service on 4/30 and they confirmed 1)this is still an active recall and 2)there was new communication being sent to service centers on either 4/30 or 5/1 and to reschedule on 5/1. - On 5/1 I called to make an appointment and was told I could not. I called Kia Customer Service and was told that the information from the prior day was wrong. Kia confirms this is an active recall but they are not currently correcting it. They cannot tell me when they may be able to, but more importantly they did not have a way for the customer to find out if they are correcting except to call everyday and ask. They don't know if they will call, email, send a letter to advise about the delay and next steps. - The safety risk increases the chance of fire or accident. I understand there may be issues on how to fix, but all I was asking is either a timeframe or for Kia to advise when I can get this fixed and they would not provide either. I just want to know when the car that I paid for will be safe to drive again. - I did leave a message with a supervisor at Kia Customer Service as that was my only option and was told I could get an answer in 48 hours. I have not received that answer.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an engine misfire and low oil. The contact stated that the vehicle was scheduled for a service appointment for the following week, however the contact experienced the failure prior to the scheduled appointment date. The dealer was made aware of the failure, and the contact was informed that the recall repair was not available at the scheduled location any longer. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 53,745. Parts distribution disconnect.

ENGINE

Dealership called me to inform me they could not complete my recall due to a memo sent by the manufacturer today. I was told to pick up my vehicle despite the incomplete recall with its safety risks. I called the manufacturer to get further information as I was not comfortable picking up my vehicle and driving it if according to the recall campaign “ ENGINE DAMAGE CAN CAUSE A VEHICLE STALL OR FIRE, INCREASING THE RISK OF A CRASH OR INJURY.” Manufacturer and dealership spoke on the phone; manufacturer told me to just pick up my vehicle until the dealerships can resume completing the recall in the future. I inquired about safety risks and the manufacturer told me “it’s most likely okay”. Safety concerns I brought up were dismissed.

ENGINE

I received a recall letter for my Kia 2021 Seltos EX 2.0 dated 4-4-25 for piston oil ring and engine inspection. I checked my car in with a local Kia dealership on Thursday the 24th. Approximately, thirty hours later I received a call it passed inspection. On Friday I picked my car up and did my normal Friday laundry and went home. I’m talking about for the laundromat and my home maybe a total of three miles, if that, within the dealership. The car ran perfect as usual. On [XXX] I drove 15 miles to shop and dine out. On the way back my check engine light came on (solid) and the power was extremely poor and reduced. Didn’t think I was going to make it. I had planned on doing another stop before getting home, but had to pass and try to make it. My car ran perfect before this inspection and I did not want this inspection for fear something would go wrong, but felt I had no choice. So, I’m waiting to hear Kia say the inspection had nothing to do with your check engine issues. I understand Kia started its investigation in February 2025. I’m wondering if some of these investigations were done remotely by Kia? Strange during February I experienced a couple of glitches going on with my car while I was driving. First, the car did not recognize my seat belt was fastened in the driver seat. The fastened your seat belt icon flashed and that annoying ding noise went on for the duration of my drive, approximately thirty minutes or so until I got home. After it sat overnight it seemed to reset itself. Then, during this same month, I was taking care of my normal morning errands as usual. My start engine light flashed while driving, and that annoying ding noise again. The power reduced like my car was going to cut off getting through a green light. That straightened out immediately and there were no more issues with my car. Until this recent inspection. Do anyone know if Kia remotely inspected cars for the piston oil ring issue? Strange how after these glitches I received the recall letter. I’m just coming to lea

UNKNOWN OR OTHER

I received a recall letter for my Kia 2021 Seltos EX 2.0 dated 4-4-25 for piston oil ring and engine inspection. I checked my car in with a local Kia dealership on Thursday the 24th. Approximately, thirty hours later I received a call it passed inspection. On Friday I picked my car up and did my normal Friday laundry and went home. I’m talking about for the laundromat and my home maybe a total of three miles, if that, within the dealership. The car ran perfect as usual. On [XXX] I drove 15 miles to shop and dine out. On the way back my check engine light came on (solid) and the power was extremely poor and reduced. Didn’t think I was going to make it. I had planned on doing another stop before getting home, but had to pass and try to make it. My car ran perfect before this inspection and I did not want this inspection for fear something would go wrong, but felt I had no choice. So, I’m waiting to hear Kia say the inspection had nothing to do with your check engine issues. I understand Kia started its investigation in February 2025. I’m wondering if some of these investigations were done remotely by Kia? Strange during February I experienced a couple of glitches going on with my car while I was driving. First, the car did not recognize my seat belt was fastened in the driver seat. The fastened your seat belt icon flashed and that annoying ding noise went on for the duration of my drive, approximately thirty minutes or so until I got home. After it sat overnight it seemed to reset itself. Then, during this same month, I was taking care of my normal morning errands as usual. My start engine light flashed while driving, and that annoying ding noise again. The power reduced like my car was going to cut off getting through a green light. That straightened out immediately and there were no more issues with my car. Until this recent inspection. Do anyone know if Kia remotely inspected cars for the piston oil ring issue? Strange how after these glitches I received the recall letter. I’m just coming to lea

ENGINE

Would drive my car and the check engine light would come on and the car would basically lose power and could barely move it to safety!!! Called and wouldn’t be able to get in for a couple months. Happened again, got to the side of a road. Meantime, get the recall on the piston oil rings; determined the engine lights are related to this recall. Car into the Dealership and it failed inspections. Determined damage and new engine is ordered. NO ETA on new engine; just drive my car as is! What assurance is there my car won’t stall, crash or have a fire all while waiting for a new engine. Lost all faith in Kia with parts incorrectly manufactured. I feel this is jeopardizing the safety of myself and other KIA Seltos drivers and basically anyone around me if there is an issue/crash.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that on a separate occasion, while driving, the contact noticed an abnormal burning odor coming from the engine. The contact checked the oil and found that the engine was low on oil. In addition, the contact stated there was an abnormal sound coming from the engine. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The contact stated that the engine was consuming an excessive amount of engine oil and the piston rings had failed. The vehicle was not repaired. The contact stated that the last time the vehicle was at the dealer, a document was signed stating that the vehicle had passed the oil consumption test. The contact stated that the document was signed under duress because the dealer would not return the vehicle unless the document was signed. The contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ENGINE

The vehicle in question has been experiencing multiple ongoing mechanical issues, including engine stalling, frequent brake replacements, frequent oil changes, a camshaft issue, and intermittent horn functionality. These issues have raised serious safety concerns. Despite multiple repairs and maintenance attempts at the dealership, the problems persist, affecting both my safety and confidence in the vehicle. I have incurred substantial costs for repairs and rental cars while trying to address the issues. However, the problems remain unresolved, and I am not receiving adequate support. I contacted the corporate office for assistance, but the representative dismissed my concerns and stated I would need to provide maintenance receipts, even though the dealership had already confirmed they were unnecessary. This response was unhelpful and failed to address my safety concerns. Additionally, the service manager at the dealership has not offered satisfactory solutions or alternatives to resolve the ongoing issues. As a result, I am no longer comfortable continuing with the vehicle. Due to my financial situation and outstanding loan balance, I am requesting a goodwill replacement vehicle or a reasonable alternative that will allow me to maintain my current car payment without a substantial down payment or negatively impacting my credit. A replacement vehicle, ideally of the same make and model or comparable, would help me meet my financial obligations while addressing the unresolved safety and reliability concerns.

ELECTRICAL SYSTEM

The vehicle in question has been experiencing multiple ongoing mechanical issues, including engine stalling, frequent brake replacements, frequent oil changes, a camshaft issue, and intermittent horn functionality. These issues have raised serious safety concerns. Despite multiple repairs and maintenance attempts at the dealership, the problems persist, affecting both my safety and confidence in the vehicle. I have incurred substantial costs for repairs and rental cars while trying to address the issues. However, the problems remain unresolved, and I am not receiving adequate support. I contacted the corporate office for assistance, but the representative dismissed my concerns and stated I would need to provide maintenance receipts, even though the dealership had already confirmed they were unnecessary. This response was unhelpful and failed to address my safety concerns. Additionally, the service manager at the dealership has not offered satisfactory solutions or alternatives to resolve the ongoing issues. As a result, I am no longer comfortable continuing with the vehicle. Due to my financial situation and outstanding loan balance, I am requesting a goodwill replacement vehicle or a reasonable alternative that will allow me to maintain my current car payment without a substantial down payment or negatively impacting my credit. A replacement vehicle, ideally of the same make and model or comparable, would help me meet my financial obligations while addressing the unresolved safety and reliability concerns.

SERVICE BRAKES

The vehicle in question has been experiencing multiple ongoing mechanical issues, including engine stalling, frequent brake replacements, frequent oil changes, a camshaft issue, and intermittent horn functionality. These issues have raised serious safety concerns. Despite multiple repairs and maintenance attempts at the dealership, the problems persist, affecting both my safety and confidence in the vehicle. I have incurred substantial costs for repairs and rental cars while trying to address the issues. However, the problems remain unresolved, and I am not receiving adequate support. I contacted the corporate office for assistance, but the representative dismissed my concerns and stated I would need to provide maintenance receipts, even though the dealership had already confirmed they were unnecessary. This response was unhelpful and failed to address my safety concerns. Additionally, the service manager at the dealership has not offered satisfactory solutions or alternatives to resolve the ongoing issues. As a result, I am no longer comfortable continuing with the vehicle. Due to my financial situation and outstanding loan balance, I am requesting a goodwill replacement vehicle or a reasonable alternative that will allow me to maintain my current car payment without a substantial down payment or negatively impacting my credit. A replacement vehicle, ideally of the same make and model or comparable, would help me meet my financial obligations while addressing the unresolved safety and reliability concerns.

ENGINE

Received a letter from KIA Headquarters stating a recall for piston oil rings and possibly engine failure. Inspection and software updates would take 1-2 hours, if replacing engine 8 or more hours. I made my appointment for today, arrived at Jone KIA in Bel Air, MD and am told that the letter is incorrect and I need to either leave my vehicle with them or reschedule. How many of the letters went out to owners and then we are told differently!

UNKNOWN OR OTHER

Received a letter from KIA Headquarters stating a recall for piston oil rings and possibly engine failure. Inspection and software updates would take 1-2 hours, if replacing engine 8 or more hours. I made my appointment for today, arrived at Jone KIA in Bel Air, MD and am told that the letter is incorrect and I need to either leave my vehicle with them or reschedule. How many of the letters went out to owners and then we are told differently!

ELECTRICAL SYSTEM

I bought my ‘21 Kia Seltos in 2021. Within the first months it would stall when going uphill and in parking lots. I had a few mechanics look and they could not find any issues. So, I kept driving it. I drive 12 miles one way for work my wife drives it 1 mile both ways for work. Now [XXX] 47k miles it stalled out 2x the 2nd time it stalled it started to fill with fumes and smoke with my [XXX] - and [XXX] in the car. My kids and I have had a cough ever since. I called roadside; they first thought was the battery. So, the first guy tried to jump the battery, and nothing happened then he said he smelled something electrical burning. But could not locate. Then he said they will send a tow. Roadside then sent another guy to jump the battery. he smelled the same thing, but he found the source and said that the airbag sensors were burning. So, he disconnected the battery and called the tow. The car was towed at midnight to Grand Kia in Northglenn where the service rep was working on my car called me that day to tell me that the engine had seized, and he would submit a warranty claim to have it covered. I provided all service records to him including oil purchase receipts. A week later he calls and tells me they denied the warranty due to “lack of maintenance”. So, I call Kia customer care and speak with A lady who tells me it was denied due to “aftermarket parts” which there were none. She said once that flag was removed, she can escalate this case to a case Manager. Then I call Grand Kia back and talk to the service rep who says that flag is not there. Then I call back Kia and a different lady tells me the case was escalated and to expect a call and an email from the case manager. I call 4/10/2025 and am being told there is not an escalation on the case. I get transferred to a supervisor line and after waiting on hold I had to leave a voicemail, still no returned call. All this while there is a safety recall out that causes my exact issue and the engine needs replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

ENGINE

I bought my ‘21 Kia Seltos in 2021. Within the first months it would stall when going uphill and in parking lots. I had a few mechanics look and they could not find any issues. So, I kept driving it. I drive 12 miles one way for work my wife drives it 1 mile both ways for work. Now [XXX] 47k miles it stalled out 2x the 2nd time it stalled it started to fill with fumes and smoke with my [XXX] - and [XXX] in the car. My kids and I have had a cough ever since. I called roadside; they first thought was the battery. So, the first guy tried to jump the battery, and nothing happened then he said he smelled something electrical burning. But could not locate. Then he said they will send a tow. Roadside then sent another guy to jump the battery. he smelled the same thing, but he found the source and said that the airbag sensors were burning. So, he disconnected the battery and called the tow. The car was towed at midnight to Grand Kia in Northglenn where the service rep was working on my car called me that day to tell me that the engine had seized, and he would submit a warranty claim to have it covered. I provided all service records to him including oil purchase receipts. A week later he calls and tells me they denied the warranty due to “lack of maintenance”. So, I call Kia customer care and speak with A lady who tells me it was denied due to “aftermarket parts” which there were none. She said once that flag was removed, she can escalate this case to a case Manager. Then I call Grand Kia back and talk to the service rep who says that flag is not there. Then I call back Kia and a different lady tells me the case was escalated and to expect a call and an email from the case manager. I call 4/10/2025 and am being told there is not an escalation on the case. I get transferred to a supervisor line and after waiting on hold I had to leave a voicemail, still no returned call. All this while there is a safety recall out that causes my exact issue and the engine needs replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine system appears to be malfunctioning. Specifically, there are signs of a potential head gasket failure, valve cover gasket leak, or internal engine damage due to oil leakage and excessive white smoke from the exhaust. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The white smoke obstructs rear visibility, which poses a danger to other drivers. The unpredictable engine revving in idle or park also raises concern for unintended acceleration or engine failure, which could cause a crash, especially in congested or residential areas. In addition, the oil leak poses a fire risk and environmental hazard. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the symptoms have been observed and documented consistently. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been formally inspected by the manufacturer, police, or insurance representatives at this time, but I am open to having it evaluated by any relevant party as needed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights initially. The symptoms began with mild engine revving at idle and a burning oil smell. The white smoke and oil leakage became noticeable shortly after. The issues have progressively worsened over time and now the check engine light is on.

ENGINE

Driving my car which has been fine no lights on dash, oil changes done regularly, and no odd sounds or leaks. I got onto the highway and lost all power so I immediately pulled off and turned off my engine. I got out and looked under my car to see all my oil pouring out of my car, had to get my car towed back to my place and had my mechanic come and just take a peek at it. He said it seems as if a piston broke and shot a rod through my engine. So I looked up my car to see the recall. I called the dealership and two different mechanics at the same dealership told me that they wouldn’t even look at my car unless I could show them proof of oil changes. I explained to them that I’ve done my regular oil changes and I’m not calling about a warranty. I’m calling about the recall and I was yet again informed that they wouldn’t even look at my car without those. I explained to both of them that I called corporate and corporate told me I did not need oil change receipts because this is a manufacturer issue not a consumer issue so I then called the dealership back and the mechanic told me that I was lying I did not talk to corporate and that he still won’t be looking at my car And pretty much told me and nicer words looks like you’re out of a car. This was about a month almost maybe a month and a half ago of going without my car.

ENGINE

I saw the recall on my car for the engine on this website. I brought it to McFarland Kia, where they told me this recall does not exist for my vehicle. I asked more than once and they told me there is nothing they can do, but I feel at danger if the engine in my car were to potentially catch fire.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated that the engine warning light was intermittently illuminated. Additionally, the contact stated while driving at various speeds and while turning, the vehicle made an abnormally loud whining sound and experienced reduced motive power. There was no warning light illuminated. The contact stated that the vehicle accelerated as needed while continuing to drive. The contact stated that the vehicle was experiencing an excessive oil consumption. The contact later received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

ENGINE

My car was checked for a recall regarding the vehicle burning oil and the piston rings. The fix for it was a new engine. When my car was checked for the recall, it was determined to be unaffected by the issue mentioned. However, I got an oil change approx. 1.5 months ago and at this point I have had to add oil to the car on two different occasions since due to the oil burning so quickly. The oil is also very, very dark. This indicates that the oil is burning significantly regardless of the recall status. I find myself checking the oil weekly due to the worry that it will be empty. The recommended mileage in between oil changes for my car is 7,500. I have not been able to wait that long since obtaining the car 2 years ago.

POWER TRAIN

My car was checked for a recall regarding the vehicle burning oil and the piston rings. The fix for it was a new engine. When my car was checked for the recall, it was determined to be unaffected by the issue mentioned. However, I got an oil change approx. 1.5 months ago and at this point I have had to add oil to the car on two different occasions since due to the oil burning so quickly. The oil is also very, very dark. This indicates that the oil is burning significantly regardless of the recall status. I find myself checking the oil weekly due to the worry that it will be empty. The recommended mileage in between oil changes for my car is 7,500. I have not been able to wait that long since obtaining the car 2 years ago.

VEHICLE SPEED CONTROL

I brought my vehicle to the dealership due to serious safety concerns, including the engine randomly shutting off while driving, sudden unintended acceleration, unresponsiveness when pressing the gas, difficulty turning the key to start the engine, loud noises while running, and the engine, battery, and oil lights coming on. This is the second time I’ve brought the vehicle to the Kia dealership for the same issue. The first time, I was told the transmission had been replaced and the problem was resolved. However, the same issue resumed shortly after I got the car back. I called the dealership that day but they were already closed, so I dropped the vehicle off the next morning when they opened. At drop-off, I was told no repairs could begin until the recall was “officially” announced, but that they would look into the issue and keep me updated. Unfortunately, I never received any updates and had to reach out myself multiple times. This morning, I was told the sensor lights showing were “old codes” and that everything seemed fine. They said they’d take the car for a test drive and that I’d have it back by the end of the day. No one called me back. I followed up around 4:30–5:00 PM and was told the service department had closed, but the notes said that after the test drive, more codes appeared and the vehicle would require additional work. When I first dropped the car off, I was told I’d have it back the next morning, and if not, I’d be provided with a rental. Neither happened. When I expressed that I didn’t feel safe driving the car—even if the test drive went well—especially after a mechanic told me he wasn’t sure how to fix the current recall, I was dismissed. As I was saying, “Okay, just call me after the test drive so I can come by and check it out,” Greg hung up on me mid-sentence. This entire experience has been frustrating and concerning given the nature of the issue.

ENGINE

I brought my vehicle to the dealership due to serious safety concerns, including the engine randomly shutting off while driving, sudden unintended acceleration, unresponsiveness when pressing the gas, difficulty turning the key to start the engine, loud noises while running, and the engine, battery, and oil lights coming on. This is the second time I’ve brought the vehicle to the Kia dealership for the same issue. The first time, I was told the transmission had been replaced and the problem was resolved. However, the same issue resumed shortly after I got the car back. I called the dealership that day but they were already closed, so I dropped the vehicle off the next morning when they opened. At drop-off, I was told no repairs could begin until the recall was “officially” announced, but that they would look into the issue and keep me updated. Unfortunately, I never received any updates and had to reach out myself multiple times. This morning, I was told the sensor lights showing were “old codes” and that everything seemed fine. They said they’d take the car for a test drive and that I’d have it back by the end of the day. No one called me back. I followed up around 4:30–5:00 PM and was told the service department had closed, but the notes said that after the test drive, more codes appeared and the vehicle would require additional work. When I first dropped the car off, I was told I’d have it back the next morning, and if not, I’d be provided with a rental. Neither happened. When I expressed that I didn’t feel safe driving the car—even if the test drive went well—especially after a mechanic told me he wasn’t sure how to fix the current recall, I was dismissed. As I was saying, “Okay, just call me after the test drive so I can come by and check it out,” Greg hung up on me mid-sentence. This entire experience has been frustrating and concerning given the nature of the issue.

ELECTRICAL SYSTEM

I brought my vehicle to the dealership due to serious safety concerns, including the engine randomly shutting off while driving, sudden unintended acceleration, unresponsiveness when pressing the gas, difficulty turning the key to start the engine, loud noises while running, and the engine, battery, and oil lights coming on. This is the second time I’ve brought the vehicle to the Kia dealership for the same issue. The first time, I was told the transmission had been replaced and the problem was resolved. However, the same issue resumed shortly after I got the car back. I called the dealership that day but they were already closed, so I dropped the vehicle off the next morning when they opened. At drop-off, I was told no repairs could begin until the recall was “officially” announced, but that they would look into the issue and keep me updated. Unfortunately, I never received any updates and had to reach out myself multiple times. This morning, I was told the sensor lights showing were “old codes” and that everything seemed fine. They said they’d take the car for a test drive and that I’d have it back by the end of the day. No one called me back. I followed up around 4:30–5:00 PM and was told the service department had closed, but the notes said that after the test drive, more codes appeared and the vehicle would require additional work. When I first dropped the car off, I was told I’d have it back the next morning, and if not, I’d be provided with a rental. Neither happened. When I expressed that I didn’t feel safe driving the car—even if the test drive went well—especially after a mechanic told me he wasn’t sure how to fix the current recall, I was dismissed. As I was saying, “Okay, just call me after the test drive so I can come by and check it out,” Greg hung up on me mid-sentence. This entire experience has been frustrating and concerning given the nature of the issue.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving at 55 MPH, the transmission would shift gear; however, the vehicle failed to respond as intended. The check engine warning light was illuminated. The contact merged to the side of the road, and the vehicle was then moved to the curb. The contact waited for the engine to cool down before restarting the vehicle. The vehicle was then taken to a dealer and diagnostic test was pending. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact, that due to maintenance service records inconsistency and maintenance service not performed at the dealer, the vehicle would not be repaired under the recall. The contact was informed there was no oil in the engine and an oil change was performed. The dealer informed the contact that an assessment by the engineers on the cause of the failure was not yet provided. The failure mileage was approximately 85,000.

ENGINE

Decrease of power when pushing on gas peddle, a smell of burnt oil coming through vent. And since risk is very high on this engine component of possibly setting fire to car, and or ceasing thay may cause a crash. I would not like my wife to drive this vehicle knowing it could be a neglegent hazard that could cause injury or bodily harm to owner or other drivers near the vehicle. Very unsafe dont want to play russian roulette with my life or the life of others. There is already a remedy set forth by the company so why now is there none?

VEHICLE SPEED CONTROL

The contact owns a 2021 Kia Seltos. The contact stated that while switching gears from reverse to drive, the vehicle had inadvertently accelerated and crashed into an unoccupied parked vehicle before coming to a stop. Both vehicles had damage to the front bumper. No warning light illuminated. The contact sustained minor injuries to both her knees; however, she did not seek medical attention. The air bags did not deploy, and the vehicle was not deemed a total loss. A police report was filed. The vehicle was towed to a local independent service shop, and the contact was asked to take the vehicle to the local dealer. The vehicle was repaired for the front bumper by the local independent mechanic. The local dealer was contacted and referred the contact to the NHTSA Hotline for assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The check engine and Battery warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,547. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving and decelerating to 10 MPH on several occasions, the vehicle stalled. There was no warning light illuminated. The vehicle was able to restart and was driven to the residence, where it was parked. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 55,000. Parts distribution disconnect.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle stalled without warning. The failure intermittently occurred while idling at a stop light. While attempting to accelerate, the vehicle hesitated or lagged before accelerating. While driving out of a gas station, the check engine warning light illuminated, the vehicle stalled, and lost motive power. The vehicle was towed to the dealer who diagnosed that the oil piston rings had failed, and oil was leaking into the engine, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the contact there were no parts for the recall repair available. The manufacturer was made aware of the failure and opened a case. The failure mileage was 70,000. Parts distribution disconnect.

ENGINE

On Monday Jan 13 when I was merging onto the interstate the car lost power and started smoking; I almost lost control of the car. I steered the car to the side of the interstate and I had it towed to Brakes Plus (where it had just had an oil change on Jan 6) at my expense for an immediate diagnostic, where they found that there is evidence of oil passing into the combustion chamber through the piston rings that caused engine failure.  I asked the dealership repeatedly through email for an inspection report and an explanation as to why the engine failed.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); the VIN was included, and parts were available, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000. Parts distribution disconnect.

UNKNOWN OR OTHER

I was driving down the highway going 65mph when my car would not accelerate any more in the middle of the highway where the speed limit is 65. At one point I could not get it to go above 30mph. I pulled off to the side and when I tried driving off again my car would not accelerate. Towed to Kia, they did a software update thinking it was fixed. Picked my car up and drove 10 miles before it broke down on me again. Towed to a second Kia dealership, new transmission was put in. Picked it up 4 days ago, and it is stalling, and jolting when accelerating and the check engine light is on. It is at the 3rd Kia dealership, where I was just told I may need ANOTHER transmission replacement. I asked about the engine recall after getting an email from Kelly Blue Book about it. Kia said they did not know how to fix the recall yet and there was nothing they could do about it right now. I have been without my car for almost 2 months, and this is the 3rd Kia dealership trying to fix the issue at hand and not getting anywhere.

ELECTRICAL SYSTEM

I was driving down the highway going 65mph when my car would not accelerate any more in the middle of the highway where the speed limit is 65. At one point I could not get it to go above 30mph. I pulled off to the side and when I tried driving off again my car would not accelerate. Towed to Kia, they did a software update thinking it was fixed. Picked my car up and drove 10 miles before it broke down on me again. Towed to a second Kia dealership, new transmission was put in. Picked it up 4 days ago, and it is stalling, and jolting when accelerating and the check engine light is on. It is at the 3rd Kia dealership, where I was just told I may need ANOTHER transmission replacement. I asked about the engine recall after getting an email from Kelly Blue Book about it. Kia said they did not know how to fix the recall yet and there was nothing they could do about it right now. I have been without my car for almost 2 months, and this is the 3rd Kia dealership trying to fix the issue at hand and not getting anywhere.

ENGINE

I was driving down the highway going 65mph when my car would not accelerate any more in the middle of the highway where the speed limit is 65. At one point I could not get it to go above 30mph. I pulled off to the side and when I tried driving off again my car would not accelerate. Towed to Kia, they did a software update thinking it was fixed. Picked my car up and drove 10 miles before it broke down on me again. Towed to a second Kia dealership, new transmission was put in. Picked it up 4 days ago, and it is stalling, and jolting when accelerating and the check engine light is on. It is at the 3rd Kia dealership, where I was just told I may need ANOTHER transmission replacement. I asked about the engine recall after getting an email from Kelly Blue Book about it. Kia said they did not know how to fix the recall yet and there was nothing they could do about it right now. I have been without my car for almost 2 months, and this is the 3rd Kia dealership trying to fix the issue at hand and not getting anywhere.

SUSPENSION

The car constantly thumps or bangs. Since 15,000 miles. I have had Kia dealer investigate but nothing. The suspension is horrible.

ENGINE

Kia has been serviced like clock work since drove off showroom floor. Nothing but trouble since hit 10k miles. It uses oil. I am having to put at least 1/2 quart between oil changes. The engine knocks and pings like it's no oil or thin oil. No oil leaks visible. I should not be having to add oil let alone the sounds the engine makes.

ENGINE

I own a kia seltos 2021 with 2.0 engine wich is 4 cylinders, but my vehicle from las 70k miles is been burning oil to the point that I have to keep checking oil level every 1000miles otherwise my engine is turns super hot and burn oil when I try filling up also make a loud sound on the exhaust and smell like burning oil.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while accelerating from a stop light, the vehicle suddenly stalled. The contact had to excessively depress the accelerator pedal to continue driving. No warning lights were illuminated. After turning off the vehicle there was an abnormally strong burning oil odor coming from the vehicle. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

ENGINE AND ENGINE COOLING

The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had received an oil change in October and the contact was informed that there was an oil leak underneath the vehicle and that the low oil level was a concern. The contact checked the dipstick, and the oil level was low. The vehicle was taken to an Auto Body Shop and an oil change was performed. The vehicle was driven to the dealer who checked for an oil leak, replaced the oil filter, and performed an oil change. The manufacturer was made aware of the issue and informed the contact that parts would be available in April. The failure mileage was 35,200. Parts distribution disconnect.

ENGINE

The contact owns a 2021 Kia Seltos. The contact stated that while driving at 80 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.

ENGINE

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle shut off while depressing the brake pedal. The contact stated that prior to the failure, the check engine warning light was displayed on the instrument panel; however, the check engine warning light was reset after the initial failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.

POWER TRAIN

The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle shut off while depressing the brake pedal. The contact stated that prior to the failure, the check engine warning light was displayed on the instrument panel; however, the check engine warning light was reset after the initial failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.

POWER TRAIN

Transmission failed at 37k miles..noticed when the car was sluggish. Open the hood and the coolant reservoir was black. Kia replaced transmission but thinking about trading it in

ENGINE

My car has an issue holding oil. I have had to put quarts of oil in often and it makes my engine knock. It also makes my car lose power while I am driving. I know this is a common issue with these make and models.

UNKNOWN OR OTHER

Horn stopped working. This puts me and passengers at a safety risk as I am unable to alert other drivers and/or pedestrians to potential dangers that could result in reducing the chance of a crash. I am also unable to use the horn to ensure proper security of my car. As the horn also works for my alarm systems to indicate the vehicles locked status. I also cannot utilize the horn as an emergency warning when the panic button is pressed on a key fob. The problem was inspected and determined at my local shop. There were no warning lamps, messages or other symptoms prior to the failure. The horn stopped working on Jan 29, 2025

ELECTRICAL SYSTEM

When the auto engine start/stop button is on and I’m stopped at a light, the infotainment system will constantly restart as will the engine once I let go of the brakes. It usually happens when it is cold outside. This is a safety issue bc a lot of the time I am using the navigation and since the infotainment system just restarted I am waiting for the navigation to reboot and I am now driving without knowing where I am going. It doesn’t seem to happen when I turn off the auto engine start/stop button. Sometimes, I’ll be in an intersection, and the engine will restart bc the infotainment system restarted. Last time I almost got into an accident bc I was trying to accelerate but the car hesitated bc it restarted the engine and radio. There seems like there is a sudden loss of power. The dealer supposedly updated the software for the infotainment system but it did not correct the issue. There is no warning lamps or messages when this occurs

ENGINE

When the auto engine start/stop button is on and I’m stopped at a light, the infotainment system will constantly restart as will the engine once I let go of the brakes. It usually happens when it is cold outside. This is a safety issue bc a lot of the time I am using the navigation and since the infotainment system just restarted I am waiting for the navigation to reboot and I am now driving without knowing where I am going. It doesn’t seem to happen when I turn off the auto engine start/stop button. Sometimes, I’ll be in an intersection, and the engine will restart bc the infotainment system restarted. Last time I almost got into an accident bc I was trying to accelerate but the car hesitated bc it restarted the engine and radio. There seems like there is a sudden loss of power. The dealer supposedly updated the software for the infotainment system but it did not correct the issue. There is no warning lamps or messages when this occurs

ENGINE

The Seltos started losing power driving on interstate, started smoking and then lost all power and would not start. We had the car towed to Brakes plus where we had an oil change as of recent, they confirmed it was piston ring failure and the engine was done for. The car has just over 28,000 miles on it. Kia dealership and warranty is avoiding to state that it was indeed the piston rings failing. They simply said it needs a new engine and are demanding maintenance records and receipts. My veteran father has performed most of my oil changes, he was a military mechanic and ASE certified mechanic for over 20 years. Since I didn’t personally purchase the oil used, I don’t have the hard copy receipts they are demanding. Kia refuses to acknowledge that the engine failure is that of the same issue with many other 2021 Seltos that had piston ring issues during manufacturing.

FUEL/PROPULSION SYSTEM

While driving at low speeds, the vehicle would stall, no engine lights or warnings would appear on the dashboard. After turning it off and back on, it would run but stall again shortly later. An unfamiliar foul odor appeared from the dipstick as I checked the oil. Car only has 60k miles on it. Engine is throwing codes for cylinder 1, cylinder 2 and crankshaft.