2016 KIA SEDONA

EXTERIOR LIGHTING:TURN SIGNAL

Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

Risk: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.

ELECTRICAL SYSTEM:WIRING

Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.

Risk: If a child is in a child seat in the front seat, a broken ODS wiring harness will not prevent the front passenger air bag from deploying in the event of a crash, increasing the risk of injury to the child.

ENGINE

My 2016 Sedona’s engine is not operational. At this moment it is sitting at the dealership after having a diagnostic completed in which I was informed that it will cost me $21,000+ to replace my engine. I am SHOCKED to be informed of this! I love my car! It is our family car full of precious memories! There were no warnings that something was wrong with my engine. Not a single one came on - believe me I would have taken a picture of it to inform the mechanic for it to be serviced. I have had it serviced repeatedly for oil changes; more oil changes than what should be done for the age and milage according to the manual. It is not due to my lack of competence and poor maintenance. I've done my part. Now to find out that I can't drive it. Now to find out that I don't have anything reliable to get my children to school, is unacceptable! This is a major issue that should be covered by Kia, not out of my own pocket. The engine and its ability to function properly is your responsibility as a company. Engine problems with this model have been noted by others, and resolved. Please resolve this issue as soon as possible. I look forward to hearing from you.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact owned a 2016 Kia Sedona. The contact stated that the vehicle was traded for another vehicle at the used car dealer while the mileage was 220,000; however, the used car dealer later listed the mileage as 180,000.

SEAT BELTS

In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.

UNKNOWN OR OTHER

In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.

ENGINE

In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.

POWER TRAIN

Was traveling along Interstate 95 when the engine failed without any warning signs!

ENGINE

Was traveling along Interstate 95 when the engine failed without any warning signs!

AIR BAGS

My vehicle has a recall 19V109000. The description of the issue is "Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied." This issue has been diagnosed as having this very specific problem, Kia claims that this problem was previously fixed in my car, however it has not been fixed. I have been trying for sometime to get Kia and my local Kia Dealer to fix it but they just keep responding that this was already fixed. A closer look and its obvious this was never done. I don't have the exact date of when I first noticed it, the harness is damaged and the issue goes away from time to time, and my attempts to fix it have gone back a couple of years, and have gotten nowhere when trying to work with Kia.

ENGINE

Engine Failure

ENGINE

Timing Chain Failure/Cam Shaft Failure/Bank 2 Failure/drastic loss of engine oil. Got home before engine seized, could have crashed if engine failed on freeway. Codes confirmed techs suspicion. No warning lights or notifications appeared on dashboard.

AIR BAGS

I have a 2016 kia sedona. Engines on the vehicle have been known to be bad and I already had 1 engine replaced under their extended warranty that covers to 150000 miles after a blown head gasket. I got a new engine 11/2024 however car overheats & coolant leak everywhere&bust hoses. I was told to replace radiator and all cooling/heater hoses, but video show coolant bubbling car still overheating. Replaced one loose hose under warranty. Car overheats again was told to replace relay switch for fan another. Dealer crash my car waited a month for parts and they never repaired damages to my bumper and airbag light. 2 month later car overheats again now coolant spraying into trunk and hose pop again now at heater core. There is no light notice of when car overheating tiil very hot. Or someone tells me my car is smoking by then it is followed by a loud noise and coolant leaking everywhere again. This time the overheating bust the heater core hose in my trunk and was spraying coolant all in trunk while I was getting ready to get of freeway. Very scary. I pulled over just in time for noise and coolant to leak out everything from resovoir again. This is my family car and have 5 kids under 18 and feel very unsafe now. Despite paying for everything kia suggest every 1-2 months they still fail to find cause of overheating and constant hoses breaking or coming loose after the pressure build up and I am scared this car will catch fire or stall one day with my children in car. Already noticed sometime its like car struggles to accelerate despite a supposed new engine but car been constantly overheating even after engine replacement and it also still causes sludge in hose& had 4 coolant flushes in a year and new hoses and now seems people working on car not sure what they doing because I was told I needed new heater hoses 2months later they didn't know my heater core was at back car so didn't replace so this hose burst despite kia recommendation to replace. Please help b4 it too late

STEERING

I have a 2016 kia sedona. Engines on the vehicle have been known to be bad and I already had 1 engine replaced under their extended warranty that covers to 150000 miles after a blown head gasket. I got a new engine 11/2024 however car overheats & coolant leak everywhere&bust hoses. I was told to replace radiator and all cooling/heater hoses, but video show coolant bubbling car still overheating. Replaced one loose hose under warranty. Car overheats again was told to replace relay switch for fan another. Dealer crash my car waited a month for parts and they never repaired damages to my bumper and airbag light. 2 month later car overheats again now coolant spraying into trunk and hose pop again now at heater core. There is no light notice of when car overheating tiil very hot. Or someone tells me my car is smoking by then it is followed by a loud noise and coolant leaking everywhere again. This time the overheating bust the heater core hose in my trunk and was spraying coolant all in trunk while I was getting ready to get of freeway. Very scary. I pulled over just in time for noise and coolant to leak out everything from resovoir again. This is my family car and have 5 kids under 18 and feel very unsafe now. Despite paying for everything kia suggest every 1-2 months they still fail to find cause of overheating and constant hoses breaking or coming loose after the pressure build up and I am scared this car will catch fire or stall one day with my children in car. Already noticed sometime its like car struggles to accelerate despite a supposed new engine but car been constantly overheating even after engine replacement and it also still causes sludge in hose& had 4 coolant flushes in a year and new hoses and now seems people working on car not sure what they doing because I was told I needed new heater hoses 2months later they didn't know my heater core was at back car so didn't replace so this hose burst despite kia recommendation to replace. Please help b4 it too late

ENGINE

I have a 2016 kia sedona. Engines on the vehicle have been known to be bad and I already had 1 engine replaced under their extended warranty that covers to 150000 miles after a blown head gasket. I got a new engine 11/2024 however car overheats & coolant leak everywhere&bust hoses. I was told to replace radiator and all cooling/heater hoses, but video show coolant bubbling car still overheating. Replaced one loose hose under warranty. Car overheats again was told to replace relay switch for fan another. Dealer crash my car waited a month for parts and they never repaired damages to my bumper and airbag light. 2 month later car overheats again now coolant spraying into trunk and hose pop again now at heater core. There is no light notice of when car overheating tiil very hot. Or someone tells me my car is smoking by then it is followed by a loud noise and coolant leaking everywhere again. This time the overheating bust the heater core hose in my trunk and was spraying coolant all in trunk while I was getting ready to get of freeway. Very scary. I pulled over just in time for noise and coolant to leak out everything from resovoir again. This is my family car and have 5 kids under 18 and feel very unsafe now. Despite paying for everything kia suggest every 1-2 months they still fail to find cause of overheating and constant hoses breaking or coming loose after the pressure build up and I am scared this car will catch fire or stall one day with my children in car. Already noticed sometime its like car struggles to accelerate despite a supposed new engine but car been constantly overheating even after engine replacement and it also still causes sludge in hose& had 4 coolant flushes in a year and new hoses and now seems people working on car not sure what they doing because I was told I needed new heater hoses 2months later they didn't know my heater core was at back car so didn't replace so this hose burst despite kia recommendation to replace. Please help b4 it too late

ENGINE

The contact owns a 2016 Kia Sedona. The contact stated that while her husband was driving 50 MPH, the contact heard a knocking sound coming from the engine and the vehicle lost power. The contact was able to pull over to the right side of the road, turned off the vehicle for several minutes, restart the vehicle, and the vehicle worked as intended. There were no warning lights illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case; however, the case number was not available. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,500.

ENGINE

In October 2024 we broke down on the highway outside of DesMoines, IA. The van slowed considerably in the midst of 11am traffic on I [XXX] from a lack of power, not from applying the brakes. Cars behind us had no warning, but no one hit us. The 4-way flashers and turn signals would not engage. There was no warning from the dashboard of a pending issue. Trent’s Garage in Clive, IA determined the main reason was an internal oil leak that damaged the alternator, which they replaced along with the right-side valve cover gasket. There was an earlier incident that I attributed to a service mistake. Shortly after Napleton Elmhurst Kia in IL serviced the vehicle in June 2023, it began to hesitate and become unresponsive while we were driving. There was no indication from the dash lights or from our garage floor that the engine was leaking any fluids or was low on oil, but I checked the oil at a suggestion from my wife. It barely registered on the dipstick. I added oil and the van ran fine. I now monitor the oil level regularly and add a quart of oil every 1000 miles. There is still no visible oil leak. Napleton Kia Service told me nothing could be done short of replacing the engine, and that I should change the oil more frequently (April 2025) than their original recommendation of every 5000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EXTERIOR LIGHTING

Rain water continually collects in both brakelight/taillight assemblies at the rear of the van. This causes the bulbs for the turn signal and brake light to burn out. This has been an issue since we purchased the vehicle in 2016. Initially, we could change the bulb(s) and they would last a while but now the passenger side bulb(s) can be replaced and burn out immediately! We have burned through dozens of bulbs since owning the van. On 6/17/25 I took the van to Valvoline in Circleville, Ohio for an oil change and replacement of the rear passenger turn signal bulb. On inspection he informed me that both brake lights were out as well as the right turn signal. He was able to replace the left brake light after dumping water out of the casing but the right side was so full of water he wouldn't even touch the bulbs because he said it would do no good. He recommended I get new casings/housing assemblies for both sides. In reading about this issue, it appears to be a problem not only for me but for many others. It was noted that several owners had holes drilled in the housing as "drain" holes and that the issue was corrected and/or improved in the later models. I believe this to be a huge safety issue due to the fact that it involves braking and turning and the increased risk of getting hit from behind.

ENGINE

in June 2026 sever engine knocking at startup and during slight acceleration lead us to have vehicle inspected. there were no warring lights on and no other indicators of issues. An independent mechanic as well as a Kia dealer performed inspections and indicated a lifter bearing failure due to inadequate oil delivery. at the time the oil level was within range and within 3,500 miles since the previous oil change. Dealer indicated a complete engine replacement was needed due to the bearing failure and damage to the lifters.

ENGINE

I am writing to report an incident with my 2016 Kia Sedona, which experienced a sudden engine failure. The failure was diagnosed with engine codes P0014 and P0018, indicating camshaft timing and crankshaft correlation issues, consistent with internal engine failure and symptoms related to the known Theta II engine defect with Kia’s of that year, including metal debris and timing issues. For many of these Kia’s the warranty was extended to 120,000 miles. My incident took place at 120,600 miles. I have maintained this vehicle responsibly, and this issue occurred with little to no warning. Though I understand the mileage technically exceeds the warranty limit, the proximity to the cutoff and the nature of the failure suggest that the defect likely developed well before the warranty threshold. I contacted Kia to request goodwill coverage for an engine replacement or the associated repairs. I believe that other customers in similar situations have received assistance under goodwill policies, especially for issues tied to known manufacturer defects, unfortunately Kia declined to open a case on my behalf.

POWER TRAIN

There was a sudden loss of power while in the middle of the highway. Further inspection resulted in low oil and metal flakes in the oil filter. At the time of initial loss of power there was absolutely zero warning or indication of any issues at all.

FUEL/PROPULSION SYSTEM

There was a sudden loss of power while in the middle of the highway. Further inspection resulted in low oil and metal flakes in the oil filter. At the time of initial loss of power there was absolutely zero warning or indication of any issues at all.

ENGINE

There was a sudden loss of power while in the middle of the highway. Further inspection resulted in low oil and metal flakes in the oil filter. At the time of initial loss of power there was absolutely zero warning or indication of any issues at all.

ENGINE

While driving the vehicle started making a rattling sound and the engine started to fail. There were no engine lights or warning signs. The vehicle only had around 78,000 miles on it and had regular maintenance. Total engine replacement was recommended. Repair costs totaled more than the vehicle’s value. I feel it was unsafe for this to happen while driving with no warning signs of failure.

UNKNOWN OR OTHER

On Tuesday June 10, 2025 at approximately 11:43 am, while heading north on 75 at mile marker 148, my 2016 Kia Sedona caught fire. I initially became aware of a problem while heading southbound on 75. While listening to an audio book, my wife and I heard a sudden noise which appeared to come from the engine. I (the driver) I noticed that this noise (rattling/ ticking) only occurred when I accelerated. We pulled off at the nearest safe exit (exit 101/102 Cordele) at a Marathon gas station. I inspected the engine to see if we were low on oil or anti-freeze. I noticed that the oil was low, however we did not have any visible leaks at our home. I added 3 quarts of oil and the vehicle began making a ticking noise. I asked Siri to locate the nearest auto repair shop (Quality Auto Repair) which was approximately .5 miles away from our location. The mechanic on duty informed me that it was the engine and that because I was under 150,000 miles I could take it to a Kia dealership to have this replaced because it was a GDI engine. Instead continuing our trip south, we decided to head back toward home to take our van to a Kia dealership near our house. Approximately 42 miles into our drive back home the vehicle began to idle and then smoke came from the engine. I pulled over to the side of the road and opened the hood to investigate the potential problem and then suddenly flames came from beneath the van near the engine. I asked my wife and 14 year old daughter to exist rapidly. My wife had no issues, however we couldn't open my daughters door. She was able to successfully climb to the front and exit out of the passenger side safely. Within 10 mins or so, 70-75% of the vehicle was engulfed in flames. Prior to pulling over, none of my indicators were illuminated so there was no warning until the vehicle completely shut down. My insurance company has assessed that this is a total loss. Pics and videos are available upon request.

ENGINE

On Tuesday June 10, 2025 at approximately 11:43 am, while heading north on 75 at mile marker 148, my 2016 Kia Sedona caught fire. I initially became aware of a problem while heading southbound on 75. While listening to an audio book, my wife and I heard a sudden noise which appeared to come from the engine. I (the driver) I noticed that this noise (rattling/ ticking) only occurred when I accelerated. We pulled off at the nearest safe exit (exit 101/102 Cordele) at a Marathon gas station. I inspected the engine to see if we were low on oil or anti-freeze. I noticed that the oil was low, however we did not have any visible leaks at our home. I added 3 quarts of oil and the vehicle began making a ticking noise. I asked Siri to locate the nearest auto repair shop (Quality Auto Repair) which was approximately .5 miles away from our location. The mechanic on duty informed me that it was the engine and that because I was under 150,000 miles I could take it to a Kia dealership to have this replaced because it was a GDI engine. Instead continuing our trip south, we decided to head back toward home to take our van to a Kia dealership near our house. Approximately 42 miles into our drive back home the vehicle began to idle and then smoke came from the engine. I pulled over to the side of the road and opened the hood to investigate the potential problem and then suddenly flames came from beneath the van near the engine. I asked my wife and 14 year old daughter to exist rapidly. My wife had no issues, however we couldn't open my daughters door. She was able to successfully climb to the front and exit out of the passenger side safely. Within 10 mins or so, 70-75% of the vehicle was engulfed in flames. Prior to pulling over, none of my indicators were illuminated so there was no warning until the vehicle completely shut down. My insurance company has assessed that this is a total loss. Pics and videos are available upon request.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2016 Kia Sedona. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 68,000 and at the time of registration, it was discovered that the mileage was approximately 104,000.

ENGINE

The 3.3l v6 failed with no warning

ENGINE

After driving home from work, my engine just started pouring out oil. It was all over our road and driveway. Had it towed to shop, they have stated a whole new engine is needed and suggested I report it as Kia has a lot of engine problems

UNKNOWN OR OTHER

Paint is chipping on my white Kia.

ENGINE

Engine suddenly started knocking and shaking entire van. Engine seizing up and needs to be replaced. No prior trouble with the engine. I looked on the internet and saw that there is a petition for a recall on 2016 Sedonas. Please add me to that petition. Many van owners had engines that seized up. Since it’s a common problem for this year/make & model, there should be a recall. It’s not safe to be stuck on the side of the road with no prior warning.

ENGINE

On Wednesday, April 9, the van started making a noise. Then it lost power. It slowed down and then stopped. In the middle of the road. We were able to move it out of traffic. We had it towed to a service station. We were told that it was due to engine failure. I called our local Kia dealer where we bought it. He told us there were no problems with that particular engine. I looked it up online and found that that is not true. I found that this particular engine is being investigated for the same issues that I had.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2016 Kia Sedona. The contact stated that while attempting to park the vehicle, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact had experienced the vehicle rolling while attempting to park the vehicle. On another occasion, while the contact was attempting to park the vehicle on an incline, the contact depressed the brake pedal however, the vehicle started to roll away. The contact believed that the vehicle should have been included in NHTSA Campaign Number: 22V612000 (POWER TRAIN). The vehicle was then taken to a dealer, but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

POWER TRAIN

The contact owns a 2016 Kia Sedona. The contact stated that while attempting to park the vehicle, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact had experienced the vehicle rolling while attempting to park the vehicle. On another occasion, while the contact was attempting to park the vehicle on an incline, the contact depressed the brake pedal however, the vehicle started to roll away. The contact believed that the vehicle should have been included in NHTSA Campaign Number: 22V612000 (POWER TRAIN). The vehicle was then taken to a dealer, but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

ENGINE

On April 1st my vehicles engine started normally and upon leaving the neighborhood began to rough idle. Prior to this, no lights were on and the vehicle had just passed an inspection. The engine was shuddering and there was very little power and the vehicle had difficulty maintaining speed. The codes were read and came back with P0304, P0306, P0302, P0300 and P0019. The vehicle was towed to a shop because it was undrivable. The vehicle is currently in the shop and they are recommending an entire engine replacement.

EXTERIOR LIGHTING

The taillights leak, fill with water, and the bulbs short out. When this happens, the rear lights (taillights, brake lights reverse lights, turn signals) stop functioning. This occurs on a taillight for a vehicle that has never had an accident. I went to the dealer and asked them to fix this, suggesting it should be covered for free because it is a safety hazard. I mentioned that I have noticed other Kia Sedona's with the same problem of several inches of water in the taillight assembly. The service manager said, "Yeah, that happens all the time. But it isn't covered." The price to repair was several hundred dollars. I've since had to repair it three times. Here is a link to a YouTube video showing how to remove the water. The point of the video is to illustrate that this is a common problem. [XXX] Link [XXX] complaining about water in the rear light: [XXX] [XXX] This is for a Kia Forte, but showing the problem occurs across multiple Kia models. [XXX] This is for a Kia K5 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The engine will not start. It has been diagnosed as an engine failure. It is available for inspection. The engine stopped working as my family was in the car, putting us at risk. Why it happened is unknown, but the internet is full of people with the same year/make/model with the engine going out at a very low mileage. Mine is 117,000. There was absolutely no warning lamps or messages prior to the engine breaking down. This is a serious problem and safety hazard.

ENGINE

Engine failed with no warning lights. Oil completely gone with no signs of leaks. Coolant reservoir empty with no signs of where it went. No warning lights of any kind illuminated. Dealer claims rod bearing failure and cannot explain where the oil or coolant went. Engine shows exact issues as the other Kia 3.3 4 cylinder that have known faults that are causing fires and accidents. The Kia 3.3 V6 has the same issues and can cause serious accidents. Kia claims they are offering the same remedy as the 3.3 4 cylinder but they are not.

ENGINE

My engine just stopped working while I was driving. No warning signs just stopped working. It had to replaced.

ENGINE

The engine failed while driving on the interstate. Believed to have been catastrophic failure. Sudden loss of power and maneuverability could have led to a collision. Vehicle was towed to owner's residence. Prior to the failure a rapid knocking sound was heard from the engine. No warning lights were indicated.

ENGINE

Our 2016 Kia Sedona was recently diagnosed with engine failure. Here's a summary: 1. The car's engine issues have twice put my family in danger: (1) on [XXX] with my [XXX] wife and 5 children when the car went into limp mode and could not accelerate on a steep road by a major forest in NJ (could have rolled back down a hill and crashed into other cars), and (2) on [XXX] with my [XXX] wife and 2 children when it again encountered an inability to accelerate. In situation (1) we towed it to our local Kia dealership and were told the issue was repaired (worn out spark plugs and low oil), but we had the same issue again 3 months later in December. In situation (2) my wife brought it to that same dealership. After multiple incorrect diagnoses - low oil and dead battery - they finally said we need a new engine. I spoke to Customer Care and, in spite of countless calls and follow-ups, did not receive a timely response and was eventually told that I would have to pay for this out of pocket. 2. We towed our car - at our expense - on 1/29/25 to another dealership in the hopes of better service. They came to the same conclusion: the engine has failed and we need a new one. Still, we have not received adequate answers on why the engine has failed and an appropriate solution to allow us to get our car back, which leads to the final point: 3. We've taken stellar care of this car since we bought it new. For 9 years, we have taken our van ONLY and exclusively to authorized Kia dealerships for service, for all needs great and small. We've spent $7,256 on service at these dealerships, taking all recommendations from service advisors to ensure our car is well-maintained. The car's issues have been misdiagnosed and put the lives of my [XXX]wife and several children in danger. Even after dealing with these dealerships and sending a letter to Kia Consumer Affairs, there has been no proper solution. Please assist us in remedying this matter promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

ENGINE

ON OUR 2016 KIA SEDONA AT 121K MILES WE HAD A FAULTY OIL PRESSURE SENSOR REPLACED FREE UNDER WARRENTY AT THE SAME TIME WE HAD ALL OF THE VALVE COVER GASKETS REPLACED AND THEY ADDED 5 QUARTS OF OIL. ON FRIDAY AT 130K MILES THE CHECK ENGINE LIGHT CAME ON. THE VAN STARTED KNOCKING AND THE MOTOR SEIZED UP ON THE HIGHWAY. WE TOWED IT TO PHIL SMITH KIA IN LIGHTHOUSE POINT ,FL THEY PERFORM THE WORK ON THE OIL PRSSSURE SENSOR AT 121K MILES AND DO ALL OF THE WORK ON THE VAN. THEY SAID THE MOTOR IS SEIZED AND IS NOT COVERED UNDER WARRENTY BECAUSE WHEN THEY DID THE WORK AT 121K MILES AND THEY ADDED THE 5 COURTS OF OIL WE DIDNT REQUEST A NEW OIL FILTER. AND NOW THEY ARE CLAMING A LACK OF A PROPER OIL CHANGE CAUSE THE MOTOR TO SEIZE.. THE OIL PRESSURE LIGHT NEVER CAME ON PRIOR TO THE MOTOR SEIZING . I WAS STUCK ON THE SIDE OF THE HIGHWAY FOR 2 HOURS WHEN THE TOW TRUCK DRIVER SHOWED UP HE CHECK THE DIPSTICK AND THERE WAS NO OIL IN THE VAN