2019 KIA NIRO

POWER TRAIN

The contact owns a 2019 Kia Niro. The contact stated that while operating the vehicle, the message "Pull Over and Shut off Engine" was displayed and a burning odor was coming from the engine compartment. After restarting the vehicle, the failure was self-corrected. The vehicle was taken to the local dealer who determined that fluid had leaked into the clutch actuator and the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was previously inspected as part of the NHTSA Campaign Number: 23V534000 (POWER TRAIN). The contact stated that the vehicle experienced the failure listed in the recall. The failure mileage was 35,000.

SERVICE BRAKES

While driving an error message appeared about regenerative braking system error and the braking effectiveness was severely impaired.

POWER TRAIN

The contact owns 2019 Kia Niro. The contact stated that on several occasions when the vehicle was started, the check engine warning intermittently illuminated. The contact stated that while driving and accelerating, the vehicle lost motive power momentarily. The vehicle was taken to an independent mechanic and DTC: P074A, P1921, P074A/73, and P1921-77 were retrieved. The vehicle was taken to a dealer where it a diagnosed and determined that the transmission gear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

ENGINE

The contact owns 2019 Kia Niro. The contact stated that on several occasions when the vehicle was started, the check engine warning intermittently illuminated. The contact stated that while driving and accelerating, the vehicle lost motive power momentarily. The vehicle was taken to an independent mechanic and DTC: P074A, P1921, P074A/73, and P1921-77 were retrieved. The vehicle was taken to a dealer where it a diagnosed and determined that the transmission gear actuator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

POWER TRAIN

2019 Kia Niro DCT engaged REVERSE during manual 1‚Üí2 upshift attempt in Sport Mode, causing violent reversal. Resets with ignition cycle. Smell of burnt clutch present. Happend at 41,000mi, then 73,000mi then again today at 154,584. Believe it may be a faulty range selector, corrupted tcu logic, or both. **Canadian Recall R238 (May 2022)** for DCT clutch actuators

UNKNOWN OR OTHER

I am writing to formally file a complaint regarding the mishandling of a recall repair (Recall SC276) by the authorized dealership KIA of Lincolnwood, located in Illinois. In October 2024, I contacted the dealership in relation to Recall SC276. A diagnostic inspection confirmed the issue, related to the HCA system, and was supported by multiple error codes: U1010, U1011, P17ED, P17EE. I was informed that the required parts were not available at the time and would be ordered. Despite the known fire risk associated with this recall, the dealership allowed me to drive the vehicle home, which clearly contradicts the safety procedures outlined in Kia’s own recall regulations. I waited approximately two months for a follow-up, but received no communication from the dealership. I called them myself and was informed, after repeated inquiries, that the replacement part had allegedly been damaged during delivery, and that I would need to wait longer. Weeks later, I was contacted and asked to bring the vehicle in. By that time, the car could no longer operate under its own power and had to be transported to the dealership. I left it for repairs. Shockingly, within an hour I received a call saying the car was “ready for pickup.” Upon returning, I discovered that nothing had been done. The vehicle was parked exactly where I had left it. After further discussions, the dealership admitted that the repair had not been performed and the part had not been replaced. I have photographic evidence to confirm this. They assured me the part would be ordered again. My vehicle remained at the dealership from early January until late April 2025. Eventually, I was told that I must pick up the vehicle or face storage fees. Still, no repairs had been completed. This dealership has twice returned the vehicle to me without making the required safety repairs, despite the known risk of fire and potential harm to life. They also misled me about the repair status on multiple occasions.

ELECTRICAL SYSTEM

The rear backup camera works intermittent, checked wiring and still having issues, could cause backing issues for people that don't use their mirrors

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The rear backup camera works intermittent, checked wiring and still having issues, could cause backing issues for people that don't use their mirrors

STEERING

Ever since the car was purchased 2nd hand, I reported an issue with the car within the 30 day warranty period that the vehicle was steering towards the right and would not go in a straight line, also it popped when steering right, 2 days ago the rod that connects to the bar in the middle that moves in and out as you steer came undone and was chipped

ENGINE

I have a Kia Niro Hybrid. I had the check engine light come on. I took it to Kia dealership in Cicero, NY (Driver's Village/ Burdick Kia. Upon inspection, the dealership stated the following: "CONFIRM CUSTOMER CONCERN CEL ON, P0401 EGR INSUFFICIENT FLOW EGR PORT BECOMES CLOGGED AT HIGH MILEAGE, EGR REPLACEMENT WOULD CORRECT LIGHT TEMPORARILY HOWEVER CASUAL CONDITION WILL STILL REMAIN, CLOG IN EGR FROM ENGINE ITSELF. LONG BLOCK REPLACEMENT MAY BE NEEDED FOR FULL CORRECTION OF CONDITION"

SERVICE BRAKES

The contact's customer owns a 2019 Kia Niro LX. The contact stated that his customer stated that the vehicle overheated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the converter. The vehicle was repaired, but the failure recurred. The owner stated that the vehicle was randomly stopping. The vehicle was taken back to the independent mechanic. While test driving at 15 MPH, the brakes were operating as designed, and then after several attempts, the brake pedal was applied and depressed to the floorboard, and the driver crashed into a parked BMW X5. There were no warning lights illuminated. The brakes were inoperable. The air bags deployed. There were no reported injuries, fire or police report filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the faikure. The failure mileage was approximately 144,800.

ENGINE AND ENGINE COOLING

The contact's customer owns a 2019 Kia Niro LX. The contact stated that his customer stated that the vehicle overheated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the converter. The vehicle was repaired, but the failure recurred. The owner stated that the vehicle was randomly stopping. The vehicle was taken back to the independent mechanic. While test driving at 15 MPH, the brakes were operating as designed, and then after several attempts, the brake pedal was applied and depressed to the floorboard, and the driver crashed into a parked BMW X5. There were no warning lights illuminated. The brakes were inoperable. The air bags deployed. There were no reported injuries, fire or police report filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the faikure. The failure mileage was approximately 144,800.

ENGINE

Car brought to dealership on 12/2 due to check engine light. scan showed cylinder 4 misfire. Car in shop for 1 week to fix cylinder head replacement. stated "operating as designed". Car returned to shop due to car turning off in the highway. All light were on. now showing hybrid system fault. Dealership had to open kia tech ticket [XXX]. CONFIRMED LIGHTS ON DASH, HYBRID SYSTEM FAULT. DTC SCAN FOUND MCU,BMS DTC'S. REMOVED CONNECTIONS FROM THE HPCU TO INSPECT WIRING AND FOUND CENTER PIN IS MELTED AND THERE IS THERMAL DAMAGE TO WIRING. P0A3E DTC, OPEN TA#[XXX] TA HPCU REPLACEMENT IS NEEDED. CABLE REPLACEMENT IS NEEDED. 1/6 - now advised another part is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)