2024 KIA EV9

STRUCTURE:INTERIOR PANELS:CEILING

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.

SEAT BELTS:FRONT:RETRACTOR

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Risk: A loss of drive power or differential lock up can increase the risk of a crash.

SEATS:CRITICAL FASTENERS

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

POWER TRAIN

The vehicle was being driven on a highway when it became unresponsive to input from the accelerator pedal and the car's dashboard indicated an electrical system failure. There were no indications of problems with the car before the electrical system failure warning appeared. The car coasted to a stop on the side of the highway, where it was disabled (i.e., it would not shift into drive or reverse). The car was towed to a Kia dealership, where it has been for more than five weeks. The dealership replaced the ICCU but that did not resolve the problem and the car remains non-functional. The Kia dealership is waiting for the delivery of additional backordered electrical system parts to see if they resolve the problems.

FUEL/PROPULSION SYSTEM

The vehicle was being driven on a highway when it became unresponsive to input from the accelerator pedal and the car's dashboard indicated an electrical system failure. There were no indications of problems with the car before the electrical system failure warning appeared. The car coasted to a stop on the side of the highway, where it was disabled (i.e., it would not shift into drive or reverse). The car was towed to a Kia dealership, where it has been for more than five weeks. The dealership replaced the ICCU but that did not resolve the problem and the car remains non-functional. The Kia dealership is waiting for the delivery of additional backordered electrical system parts to see if they resolve the problems.

ELECTRICAL SYSTEM

The vehicle was being driven on a highway when it became unresponsive to input from the accelerator pedal and the car's dashboard indicated an electrical system failure. There were no indications of problems with the car before the electrical system failure warning appeared. The car coasted to a stop on the side of the highway, where it was disabled (i.e., it would not shift into drive or reverse). The car was towed to a Kia dealership, where it has been for more than five weeks. The dealership replaced the ICCU but that did not resolve the problem and the car remains non-functional. The Kia dealership is waiting for the delivery of additional backordered electrical system parts to see if they resolve the problems.

WHEELS

1. When I go over bumps, the car behaves as if it's about to lose control. It porpoises and at one point it feels like you're about to lose control of the vehicle. 2. We have taken the vehicle to the dealer 3+ times now for the same issue. They claim that it's a glitch in the suspension but there is no know fix. At 55+MPH the vehicle starts vibrating and is completely different than issue number 1 above. They've tried balancing the tires but it has not been Successful. We're hoping to claim the car and Lemon through WI.

SUSPENSION

1. When I go over bumps, the car behaves as if it's about to lose control. It porpoises and at one point it feels like you're about to lose control of the vehicle. 2. We have taken the vehicle to the dealer 3+ times now for the same issue. They claim that it's a glitch in the suspension but there is no know fix. At 55+MPH the vehicle starts vibrating and is completely different than issue number 1 above. They've tried balancing the tires but it has not been Successful. We're hoping to claim the car and Lemon through WI.

ELECTRICAL SYSTEM

Received the following warning on 8/16 with 6987 miles on the car: Critical EV Battery Warning Your EV Battery has a critical issue. Contact Roadside Assistance as soon as possible. Car has been in the dealership for a week with "no estimated repair timeline" due to the battery cells failing. Car will not fully charge and is at risk of suddenly losing power and stopping, per the dealer.

VEHICLE SPEED CONTROL

While driving, the vehicle suddenly lost power and could not accelerate normally. The speed dropped and got stuck around 12–25 mph even when pressing the accelerator. This happened multiple times, usually during hot daytime conditions. It created a serious safety risk, and one time another car almost hit me from behind because my vehicle slowed down so suddenly. The dealer has inspected the car several times but said they could not reproduce the problem. Warning messages such as “Power Limited” appeared on the dashboard when the failure occurred. I also recorded multiple videos of the problem when it happened.

ELECTRICAL SYSTEM

While driving, the vehicle suddenly lost power and could not accelerate normally. The speed dropped and got stuck around 12–25 mph even when pressing the accelerator. This happened multiple times, usually during hot daytime conditions. It created a serious safety risk, and one time another car almost hit me from behind because my vehicle slowed down so suddenly. The dealer has inspected the car several times but said they could not reproduce the problem. Warning messages such as “Power Limited” appeared on the dashboard when the failure occurred. I also recorded multiple videos of the problem when it happened.

ELECTRICAL SYSTEM

The instrument display panel goes black and you can’t see speedometer or hear turn signals etc.

ELECTRICAL SYSTEM

The car battery cells are defective and would not charge above 60%. After faulting on electrical vehicle alarm instrument panel sometimes may show false battery state of charge.

ENGINE

I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.

ELECTRICAL SYSTEM

I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.

SEATS

The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats inside the vehicle had detached from the frame due to fractured bolts. The contact was informed that the bolts needed to be torqued. The vehicle was repaired. The failure first occurred immediately after the vehicle was purchased. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6.

WHEELS

When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.

SUSPENSION

When traveling at highway speeds the rear suspension is not capable of handling road imperfections. When a pot hole or other disturbance occurs, the rear end of the vehicle violently porpoises and swing back and forth. This is made even more obvious when taking a long sweeping curves at 55 plus. It causes the entire chassis to become very upset. I have never had a car do this.

SUSPENSION

The contact owned a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, several warning lights illuminated, and the vehicle lost automotive power. The vehicle was towed to the dealer, where it was diagnosed with a failed rear inverter. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was towed back to the dealer where it was diagnosed with a failed rear inverter again. The contact was informed that the rear inverter needed to be replaced. The vehicle was repaired. The failure reoccurred. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle lost motive power. In addition, the contact noticed smoke exiting from the rear of the vehicle. The vehicle was driven to the shoulder of the road. The local fire department arrived and extinguished the fire. The contact was unofficially informed that the fire seemed to have started from the rear of the vehicle. The contact stated that the replacement of the rear inverted was performed three times prior to the fire. The last replacement of the rear inverter was performed just a few days prior to the fire. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact stated that prior to the vehicle fire, the contact was in negotiations regarding the vehicle's back. The failure mileage was approximately 10,600.

VEHICLE SPEED CONTROL

I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.

ELECTRICAL SYSTEM

I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.

SERVICE BRAKES

I was driving around 60-65 mph on the highway when suddenly a warning alarm went off and the warning light read “stop vehicle and check brake system”. I took my foot off the accelerator and car continued to maintain speed. The power brakes did not work. I put the car into neutral hoping that would slow it down, but it continued to maintain speed. I went into the right lane and put on my hazards. When I had the opportunity to pull into the breakdown lane, I did so and was able to push the brake pedal manually and get the car to stop, and turn it off. When I turned the car back on again, I got the same warnings and alarms. After 5-10 minutes, when I turned the car on, everything seemed to have cleared. I still had the car towed to KIA to investigate the issue.

ELECTRICAL SYSTEM

The contact owns a 2024 Kia EV9. The contact stated while driving 55 MPH, the instrument panel went blank. The vehicle was restarted, and the instrument panel returned to normal functionality. The contact stated while charging the vehicle at the residence, the notification “Connected” was displayed and then the “Disconnected” notification was displayed on the Kia App on the contact’s cellphone. While the contact was driving the vehicle, the same notifications were displayed on the instrument panel. The contact stated that the message "There may be problem with the Battery Management System - If the following occurs; Please contact your nearest service center or designated maintenance center". The contact also received notifications through the Kia App for NHTSA Campaign Number: 24V757000 (Electrical System) and 24V962000 (Seats) recalls. The contact had taken the vehicle to a dealer and was informed that the vehicle needed to stay overnight to be diagnosed and to perform the recall repairs. The contact then received an email the next day that the dealer failed to diagnose the failure and that the failure would be escalated to a technician provided by the manufacturer. The contact then called the dealer where the information was confirmed. The contact was informed that the vehicle would remain with the dealer for three to four months. The dealer was unable to provide a loaner vehicle due to a shortage of available vehicles. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 12,000.

SUSPENSION

when driving this car at highway speeds, if you hit any sort of obstacle, you are going to experience an extreme amount of sloshing in the back of your car. This same experience occurs when you are going down a hill, around a bend, and hit a pothole or any sort of irregularities in the road surface. When this sloshing occurs, it feels as though the back end of the car is going to whip around, causing you go to into an uncontrolled spin. To put this into perspective, I had to replace my rear tires after 10,000 miles because of how much wear this sloshing introduced to the tires - my front tiers were still at 7/32nds for reference. And we don't drive this think like a bat out of hell... At 10k miles, the alignment was also way out of whack (which the dealer admitted shouldn't have happened with so few miles on it), because of the extreme movements of the car from side to side. This phenomenon is well documented among the KIA owners forums and my dealer refuses to believe it's an issue.

WHEELS

Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.

SUSPENSION

Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.

STEERING

Vehicle experiences steering vibration when at highway speeds (above 65mph). I have brought the vehicle in for service four times and the issue still returned after multiple alignments, rotations, and road force balances. The local service techs are working with Kia, but it has currently been in the shop for 24 days with no resolution. According to the service advisor, tires have been inspected and even swapped with new ones but the problem is still present. I am concerned with the safety of the vehicle because it creates issues with control at high speeds which could result in an accident. Even at low speeds, the rear end fishtails over small bumps creating a temporary loss of control. I am unsure if the two are related. I can provide Kia service order numbers and Kia customer care case number upon request. Multiple other owners have experienced the same concerns and have posted a growing number of instances where the vehicle was purchased back by Kia as a result.

ELECTRICAL SYSTEM

Battery keeps dying despite full charge and multiple jumps. Battery has already been replaced and continues to die even after jumping and leaving on. Car just dies despite it running after a jump.

UNKNOWN OR OTHER

Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.

POWER TRAIN

Vehicle suddenly slowed, with the same force at regenerative braking, to 30mph. Vehicle would not go any faster, changing drive modes, pedal to the floor, anything I tried did not work. Was in the middle of a 55mph road and was suddenly moving much slower than traffic with nowhere to pull off the road No warnings, no lights, nothing to indicate that I saw to show there was an issue. Dealership could not replicate and found no error codes.

FUEL/PROPULSION SYSTEM

At least one cell of the ev battery is defective and the battery will not charge. The dealer determined that it is unsafe to drive. We are pending repairs and under warranty for over 40 days now and Kia can provide de no estimate for when the car will be repaired.

ELECTRICAL SYSTEM

1. Repair History and Days Out of Service The vehicle has been at CMA Colonial Kia dealership since [insert drop-off date], totaling 49 days (and counting) out of service as of 05/13/2025. The sole but critical issue is a failed high-voltage battery, which the dealership and Kia confirmed must be fully replaced. This is the first repair attempt, but the car has remained unusable for over a month. 2. Substantial Impairment to Use, Value, and Safety The failure of the high-voltage battery in an electric vehicle renders it completely inoperable, with no capability to drive, charge, or function. This significantly impairs the use, safety, and value of the vehicle: Use: The car cannot be driven at all. Safety: Battery failure in an EV represents a major system defect with fire and high-voltage risks. Value: A brand-new EV with major battery failure has diminished resale value and buyer confidence. 3. Eligibility Under Virginia Lemon Law Under the Virginia Motor Vehicle Warranty Enforcement Act (Lemon Law): A vehicle qualifies if it is out of service for 30 or more calendar days for warranty repairs within the first 18 months or 18,000 miles. My EV9 has been out of service for 49+ days, meets mileage and time limits, and involves a major system failure. Therefore, my vehicle qualifies for relief under the statute. 4. Issues for the Arbitrator to Address The vehicle meets Virginia Lemon Law criteria due to prolonged inoperability for a substantial defect. Kia has not provided a comparable loaner or timely resolution. The vehicle poses safety concerns due to failed propulsion battery. 5. Desired Resolution I am requesting a full repurchase (buyback) of the vehicle, including: Full reimbursement of the purchase price (down payment, monthly payments made, taxes, fees). Any towing or rental expenses incurred. Cancellation of the finance agreement if applicable.

VEHICLE SPEED CONTROL

What happened? While driving at highway speeds (approximately 60-75 mph), the vehicle exhibits a pronounced up-and-down motion at the rear, commonly referred to as “porpoising.” This motion is especially noticeable when traversing uneven road surfaces or expansion joints. This issue compromises vehicle stability and passenger comfort, posing a potential safety risk during high-speed travel. The problem has been consistently reproducible under similar driving conditions. The vehicle has not yet been inspected by a dealer or independent service center for this specific issue. No warning lights or error messages have appeared on the dashboard in relation to this problem. Component suspected: Rear suspension system (exact cause UNKNOWN). I am willing to have the vehicle inspected upon request.

WHEELS

What happened? While driving at highway speeds (approximately 60-75 mph), the vehicle exhibits a pronounced up-and-down motion at the rear, commonly referred to as “porpoising.” This motion is especially noticeable when traversing uneven road surfaces or expansion joints. This issue compromises vehicle stability and passenger comfort, posing a potential safety risk during high-speed travel. The problem has been consistently reproducible under similar driving conditions. The vehicle has not yet been inspected by a dealer or independent service center for this specific issue. No warning lights or error messages have appeared on the dashboard in relation to this problem. Component suspected: Rear suspension system (exact cause UNKNOWN). I am willing to have the vehicle inspected upon request.

STRUCTURE:BODY

Steering and hand rest console vibrates above 70 mph, no resolution kia with 6 times visits to dealership

STEERING

Steering and hand rest console vibrates above 70 mph, no resolution kia with 6 times visits to dealership

Carry Handle, Shell, Base

The car seat system on this device is defective. After placing the shell back on the base and it clicking/latching in place, the shell pops off with using minimal force. The bar with the little plastic arms do not hold the car seat in place. This is extremely dangerous for the child. The arms and bar should be replaced with something that locks in place. In the photos you can see where I circled in red, shows the parts that are unattaching. And the yellow indicates the wear/friction on the plastic surface from it sliding in and out of place. It also rotates of of locked by itself without holding the rotating button. There have been several complaints on this same issue. At this point a recall needs to happen before this car seat kills a child.

UNKNOWN OR OTHER

My car started to not charge for more than 10mn at a time. It also showed an error message about the electrical system. I have dropped off my car at the dealership on march 3rd. No information since

ELECTRICAL SYSTEM

My car started to not charge for more than 10mn at a time. It also showed an error message about the electrical system. I have dropped off my car at the dealership on march 3rd. No information since

SUSPENSION

Since taking delivery of the vehicle I noticed the vehicle "hops around" when encountering irregularities in the road. The vehicle feels unsettled over seams, bumps, or uneven surfaces, even minor ones like raised seams or potholes. This happens both while driving straight and through corners, with the rear end feeling like it's skipping, hopping, or "porpoising." The issue is most noticeable at highway speeds.

UNKNOWN OR OTHER

I have persistent vibration issues with Kia ev9. It is very much a risk as it causes concentration issues while driving. My tires are worn out at less than 10k. Looking at the forum and reports a lot of folks who have EV9 are facing the same issue. Is there a investigation which can be looked into as this can be a safety issue due to vibration as well tired being worn as well.

STEERING

I have persistent vibration issues with Kia ev9. It is very much a risk as it causes concentration issues while driving. My tires are worn out at less than 10k. Looking at the forum and reports a lot of folks who have EV9 are facing the same issue. Is there a investigation which can be looked into as this can be a safety issue due to vibration as well tired being worn as well.

FUEL/PROPULSION SYSTEM

Vehicle failing to charge beyond 65% state of charge. Error message P1AA700 (warning) appearing on the dash with an electrical charging system issue. Kia Customer Care Case Number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

Snow accumulates under wiper blades and then ice sticks to the wipers themselves. Big chunks of ice form on blades so that wipers do not clear snow/water off of windshield. Impossible to see while driving when this occurs in snowy conditions. Defrost setting on HVAC is not enough to melt ice so must be manually removed. No reference in user manual or from KIA on how to manage.

VISIBILITY/WIPER

The windshield wipers could not complete full return to starting position due to wet snow. This caused a shuddering noise as the mechanism driving the wipers continued to try to complete its motion. Then an electrical burning smell emanated through the car.

ELECTRICAL SYSTEM

The windshield wipers could not complete full return to starting position due to wet snow. This caused a shuddering noise as the mechanism driving the wipers continued to try to complete its motion. Then an electrical burning smell emanated through the car.

FUEL/PROPULSION SYSTEM

Vehicles battery has somehow malfunctioned and will charge to 100% but only has ~40 miles of range. This lead to my family being almost stranded in the middle of the night without range to get home with the un expected decrease. Vehicle is currently still at the dealership and has been there for over a month. They believe they have identified a problem with the battery pack but have to send out a specialist to look at it and have been waiting for that person for over three weeks and there is still no one assigned

ELECTRICAL SYSTEM

Vehicles battery has somehow malfunctioned and will charge to 100% but only has ~40 miles of range. This lead to my family being almost stranded in the middle of the night without range to get home with the un expected decrease. Vehicle is currently still at the dealership and has been there for over a month. They believe they have identified a problem with the battery pack but have to send out a specialist to look at it and have been waiting for that person for over three weeks and there is still no one assigned

FUEL/PROPULSION SYSTEM

Starting on Feb 22, 2025, we observed that our Kia EV9 had dramatically reduced range. Normally, when charging was complete the dashboard would show well over 250 miles of range, even in cold weather. On Feb 22nd we started to see the range had dropped to around 60 miles, even when the dashboard reported the battery at 100% charge. The actual range seemed to be even worse, dropping dramatically even after a short drive around our town. By all appearances, the high voltage battery seems to be defective and is causing a safety issue because it could result in a sudden loss of power during driving or an unexpected shutdown of the vehicle. This may also be a symptom of an even more serious battery defect that could result in a battery fire. We brought the vehicle to the dealer, and they were able to reproduce the severe drop in range. No components have been replaced yet, we are still waiting to hear which parts will be replaced under warranty service. During this entire time the vehicle has given zero warnings or alerts, including no warning messages nor the check engine light.

POWER TRAIN

We heard a grinding sound from rear of vehicle while driving into a park lot. Checked road and vehicle to see if there was any damage or objects hit, there were not. Shortly after driving a few miles a BMS warning was showing and we called Kia roadside assistance. They insisted on towing the car but we waited until next day so we could secure a rental. The short drive to the rental agency now gave us 4 more errors regarding “check 4WD/AWD” and the code was given as “MCU_R” to check the rear motor control units. All were listed as “P1Axxxx” errors. During this time, electronics in the car did not work well, vehicle did not want to shift into gears and acceleration was noticeably degraded. Car is at dealership being worked on now.

ELECTRICAL SYSTEM

We heard a grinding sound from rear of vehicle while driving into a park lot. Checked road and vehicle to see if there was any damage or objects hit, there were not. Shortly after driving a few miles a BMS warning was showing and we called Kia roadside assistance. They insisted on towing the car but we waited until next day so we could secure a rental. The short drive to the rental agency now gave us 4 more errors regarding “check 4WD/AWD” and the code was given as “MCU_R” to check the rear motor control units. All were listed as “P1Axxxx” errors. During this time, electronics in the car did not work well, vehicle did not want to shift into gears and acceleration was noticeably degraded. Car is at dealership being worked on now.

FUEL/PROPULSION SYSTEM

Vehicle range went from 320+ miles on a 100% charge to just 100 miles on 100% charge. Looks to be a bad battery cell or battery itself. No warning lights of any kind. Just super degraded range. Vehicle is new and has around 5800 miles. Dealer doesn't have techs to work on batteries, so they are having to play telephone game with Kia tech line in Korea.

WHEELS

3 weeks after picking up our Kia EV9, I noticed a thunking sound from the passenger side front tire. When we reached home, we opened the car cover and noticed that the lug nut had come off and was rattling behind the cover. We called the dealership and the asked us to bring the car in. Since we didn't want to drive it, we bought a torque wrench and tightened it ourselves, after getting the information from the dealership on how much to tighten it. We also noticed that all the lug nuts were under torqued and the driver side lug nut was very loose. I also read multiple reports on online forums (Reddit) about new Kia EV9 wheels flying off on the highway.

FORWARD COLLISION AVOIDANCE: WARNINGS

Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Certain ADAS features have disengaged at least six times in the last year. While traveling at greater than 55 mph vehicle disengages cruise control and reports numerous warning indicators on dashboard including ADAS forward features such as collision warning and automatic braking indicators. I also noted lane management/steering also seemed to disengage when this has occurred during highway curve management. It is difficult to evaluate the full range of loss as the dashboard warnings are numerous and change over the next few minutes. It is also unsafe to secure good photographic evidence when traveling alone, though with assistance some imagery was recently captured. The sudden loss of speed and directional control assistance in multi-lane urban traffic was alarming but managed OK by alert driving. The manufacturer's dealer reported they could do nothing after one of the first occurrences. They said there were not 'codes' registered and not reports on file. The loss of systems usually cleared up within a few miles for the first instances. The most recent case persisted for several hours and several vehicle off/restart cycles. During this time the dashboard indicators suggested some failures resolved but some remained. This last case cleared over-night upon morning restart. A failure/warning was noted in the Kia Connect online app while the car still reported a problem. There were no prior indications before the sudden systems failure. All of these cases initially occurred on a section of road within about 1/2 mile of the same place. It involves a significant curve on an urban interstate interchanged. Sometimes the failures occur just before, or during, and at the end of the curve.

UNKNOWN OR OTHER

All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe

ELECTRICAL SYSTEM

All of a sudden the EV battery management system warning light is on and it suggest I do not drive it until fixed. This was after my entire screen went out, where I could not see the speed I was going or use turn signals. Very unsafe

SUSPENSION

The back end of the car will move back and forth laterally when driving over uneven road. In particular it appears to happen when driving over a bump while also driving at a slight left or right angle. After the bump the back end will oscillate laterally. This is extremely concerning to the driver and passengers, it can feel like the car is going to bounce out of its lane.

SEATS

During left turns the driver's seat will shift right abruptly causing the driver to feel unsafe. This happens repeatedly and consistently while driving, but only while turning left. I've taken this issue to the dealer who replicated it, but did nothing.

ELECTRICAL SYSTEM

Battery cell in electric vehicle failed after 6 months of ownership.

UNKNOWN OR OTHER

I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.

WHEELS

I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.

SUSPENSION

I am experiencing significant and persistent vibrations at highway speeds (60–75 mph) in my 2024 Kia EV9. Despite multiple dealership visits and repair attempts, the issue remains unresolved. The vibrations cause noticeable discomfort and potential safety risks, especially on long drives. Timeline of Events & Repairs: 1.First Visit to Kia dealer (Dec 24): The dealership performed a tire balance and determined one tire was defective, replacing it. Vibrations persisted. 2.Second Visit (Jan 25) The dealership replaced the remaining 3 tires 3. ThirdVisit (Feb 25): The dealership identified three wheels with lateral runout and replaced them. They also performed road force balancing, reportedly bringing all values below 16. 4.Test Drive (Feb 25): After picking up my vehicle, I drove on the interstate and found the vibrations had worsened, now starting at 60 mph instead of 70 mph. •A third-party wheel shop inspected the wheels and found the fourth wheel (not replaced by Kia) was defective and out of round. 5.Dealership’s Response: Despite these findings, Kia dealer dismissed my concerns and referred me to another dealership for a second opinion. They also stated that third-party evaluations are not accepted, creating an endless loop where I cannot get the issue properly addressed. Safety Concerns: •Vibrations impact vehicle stability and driver comfort, especially on long trips. •Extended driving with excessive vibrations may lead to fatigue, reduced control, and premature mechanical wear. •The fact that multiple components (wheels, tires) have required replacement raises concerns about a potential manufacturing defect affecting Kia EV9 models. Request for Investigation: The dealership has failed to resolve this issue despite multiple repair attempts, and their refusal to acknowledge third-party findings leaves me with no clear resolution path. I request that NHTSA investigate potential defects in the wheels, tires, or drivetrain system of the Kia EV9.

STEERING

When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.

SUSPENSION

When you're at speeds greater than 15mph and hit a bump or encounter a surface irregularity (pothole, expansion joint, etc.), the Kia EV9 GT Line goes into a porpoising sway, causing the entire chassis to become unsettled. The swaying is much more pronounced when only one side of the encounters the irregularity, or if the car is not perfectly perpendicular to the irregularity and the left and right wheels pass over the irregularity at different times. The effect is especially noticeable in the rear. This unsettling 'swaying' increases with speed and happens both while driving straight and through corners. The rear end feels as though it's hopping or skipping from side to side. Out of all the vehicles I’ve driven—and I’ve driven quite a few—I’ve never experienced anything like this. During wet and slippery conditions, driving over small bumps or manhole covers has even caused the vehicle to lose traction and begin spinning - even while traveling at 25mph in a straight line. I purchased the EV9 in early 2024 and it has had the issue since delivery. I have heard many other EV9 GT Line owners complain of similar suspension issues and I am frankly surprised that there has not been a string of crashes and fatalities linked to the issue. I have spoken to the Kia dealership several times but because the vehicle is new they claim that they have not heard any other reports and they do not have the experience to diagnose or fix the issue.

ELECTRICAL SYSTEM

Car would not charge on a fast charger and died on us while on a trip. We got the car towed to a dealership and two days later was told the car was fixed and ready to go. On the way home, we stopped to charge the car and the car still wouldn’t connect to charger. The car would connect to our home charger though. I took to the car to the dealership in our town where they had trouble getting it to connect to their fast charger along with the car not communicating to back of car. The car also completely died even with a full battery and had to get it towed to dealership

LANE DEPARTURE: ASSIST

Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.

LANE DEPARTURE: WARNING

Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.

SUSPENSION

Vehicle suspension experiences rear end swaying at speed when encountering rough or uneven road surfaces. Vehicle is available upon request. Rear 2 rows experience it more than front but requires driver to be mindful of steering to maintain control of vehicle. Dealer replicated swaying on vehicle and new 1 off the lot on 11/11/2024 per service invoice. Dealer service department test drove, rebalanced all tires, performed alignment, 8k service, and has performed 4 multi-point inspections since purchase in July 2025. No warning indicators, codes, or lights on dash and as stated on service invoice.

ELECTRICAL SYSTEM

Battery Management System light came on 1/22 , battery wouldn’t charge past 80% - took into Kia Burlington NJ for service- they diagnosed vehicle and put it on charger and was told issue was resolved. I am noticing that my battery pack is having issues- battery pack is 99kw when it goes down to 10 % in can charge it all the way to 100% but only 50kw is dispensed. Meaning that there is 40kw of battery that is unaccounted for. My max range is extremely limited to 120mi on a full charge. I understand winter can affect range but with the constant charging- i haven’t been able to dispense the full 90ish kw of charge. Concerned about my safety and a potentially defective battery pack.

STEERING

When driving over uneven surfaces, like typical urban and suburban roads and highways, the rear end seems so wobble and slide. It feels like the heavy EV is about to break traction and slide sideways. It porpoises as well. It makes every passengers heart skip a beat. These are on dry roads, obeying speed limits, with the stock tires. An expansion joint, seam of two types of road material, utility cover or other irregularities can cause this. Easily reproduced but dealers or Kia America don’t seem to believe or care.

SUSPENSION

When driving over uneven surfaces, like typical urban and suburban roads and highways, the rear end seems so wobble and slide. It feels like the heavy EV is about to break traction and slide sideways. It porpoises as well. It makes every passengers heart skip a beat. These are on dry roads, obeying speed limits, with the stock tires. An expansion joint, seam of two types of road material, utility cover or other irregularities can cause this. Easily reproduced but dealers or Kia America don’t seem to believe or care.

SUSPENSION

The Kia EV9 has a defect in its suspension that causes the rear end to "bump-steer" over imperfections in the road, giving the driver a scary sensation of losing control. For example, driving on the highway in a corner, if you hit an expansion joint or pothole, the vehicle will require a quick steering correction while the vehicle's rear-end enters what feels like an oversteer condition. This reduces confidence in the vehicle's ability to hold the road. In poor weather like snow, it's impossible to discern whether the vehicle's rear end is sliding, or if it's the bump-steer condition occurring. My wife refuses to drive the car in inclement weather, despite the vehicle being fitted with snow tires. It is a very scary feeling. Kia has yet to issue a TSB for this on 2024 and 2025 model year vehicles, and it seems that all trim levels are affected after discussing with the community on forums. Even after dialing in the alignment perfectly to manufacturer specifications, the issue does not resolve.

SUSPENSION

We've had the vehicle for about six months as my wife's primary car. within the first week of driving the vehicle, she noticed it "hops around" when encountering irregularities in the road surface at highway speeds. After driving it myself, I agree—the vehicle gets unsettled while driving over seams, bumps, or uneven surfaces, even minor ones like raised seams or potholes. This happens and is most noticebale at highway speeds, both while driving straight and through corners, with the rear end feeling like it's skipping, hopping, or "porpoising." Even with small irregulairities in the road the vehicle lightly sways. Tire pressure is set to manufacturer specifications, and there's no noticeable irregular or excessive wear on the tires. When I have spoken to the dealership about this, they cliam that it's perfectly normal becuase it's a heavy vehicle (referencing a 3/4 ton pickup). This does not inspire confidence in dirving the vehicle and is likely to cause an accident.

SUSPENSION

At highway speeds, the SUV experiences significant body sway when hitting a bump, causing it to rock side to side in an unsettling manner. This issue makes the vehicle feel unstable and nervous, requiring the driver to slow down to regain control. The excessive body roll presents a potential safety hazard, as it could lead to a loss of control in certain conditions. Based on my research, this problem appears to affect the GT-Line model more than others. A solution is urgently needed to address this serious handling issue, but so far, Kia Corporation has done nothing to resolve it.

ELECTRICAL SYSTEM

The blank screen software recall has not fixed the screen that goes blank. It is still happening. This was after a dealership visit to address the recalls.

SEATS

The contact owns a 2024 Kia EV9. The contact stated while driving at various speeds, the middle-row passenger’s side seat failed to remain secured. The contact stated that due to the failure the middle row passenger seated in the seat was moving forwards and backwards because the seat failed to remain secured. The contact stated that the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,701.

SERVICE BRAKES

UNKNOWN

STRUCTURE:BODY

UNKNOWN

AIR BAGS

UNKNOWN

SERVICE BRAKES

Parking brake remains engaged when driving after parking Must manually reset parking brake because the brake doesn’t release automatically after - as designed

SUSPENSION

The manufacturer failed to align the vehicle at all prior to leaving the factory. The failed parts all have to do with the alignment. My safety was put at risk because of the persistent pull while driving, shaking while driving, instability at high speeds, and the fact that the tires are now damaged due to the alignment issues. The dealer kept the vehicle for over 60 days, and was able to rectify part of the alignment issues, but there are still areas that they are unable or unwilling to fix, as shown to them by the alignment machine. The vehicle has been inspect by a certified Kia dealership, as it was there for over 60 days. The issues were the shaking of the vehicle, the pull, the instability at high speeds, and the damage caused to the tires. It appear upon first taking the car home after purchase. I was forced to pick up my vehicle because Kia was unwilling to fix the vehicle, and they threatened me with storage fees.

STEERING

The manufacturer failed to align the vehicle at all prior to leaving the factory. The failed parts all have to do with the alignment. My safety was put at risk because of the persistent pull while driving, shaking while driving, instability at high speeds, and the fact that the tires are now damaged due to the alignment issues. The dealer kept the vehicle for over 60 days, and was able to rectify part of the alignment issues, but there are still areas that they are unable or unwilling to fix, as shown to them by the alignment machine. The vehicle has been inspect by a certified Kia dealership, as it was there for over 60 days. The issues were the shaking of the vehicle, the pull, the instability at high speeds, and the damage caused to the tires. It appear upon first taking the car home after purchase. I was forced to pick up my vehicle because Kia was unwilling to fix the vehicle, and they threatened me with storage fees.

SERVICE BRAKES

Vehicle was stored in a closed garage prior to operation. I started the vehicle and began to back out of the garage into the driveway. After approximately 3-5 feet of movement backward, several yellow warning icons illuminated on the dashboard and the vehicle's brakes stopped functioning. The vehicle free-rolled several feet down the driveway. After about 1 second, the vehicle brakes engaged, all warning lights went out, and the vehicle began operating normally. I attempted to replicate the fault but was not able to. I feel this is a safety concern because uncontrolled rolling of a 2-ton vehicle could cause a crash or I could have rolled over a small child or a dog on my sidewalk! Ambient temperature 56F with no precipitation and low relative humidity. Garage was at roughly 65F. Vehicle has 3,960 miles on the odometer and was at approximately 40% charge on the main battery. I am currently on hold with Kia to report the issue (20 minutes and counting).

STRUCTURE:BODY

The 12-volt battery for the vehicle was depleted, so the vehicle had to be jump-started to run. I work for a repair facility (it was here for collision repairs, as far as I know unrelated to this issue) and since I was unfamiliar with the vehicle, I inadvertently turned it off before shifting into park. When I took my foot off the brake, the vehicle began to roll forward. I am not sure if the vehicle was in park, neutral, or even reverse (the gear I was in when I turned the vehicle off), but whatever gear it was, the vehicle kept rolling after it was turned off. I tried turning the vehicle back on to shift to park, but was unable to do so due to the depleted 12-volt battery. I tried hitting the park button anyway, and this did nothing. I then tried to engage the electronic parking brake, but this was also inoperative due to the lack of power. With each attempt, I tried briefly taking my foot off the brake, but each time it continued to roll forward. I then called my manager and asked him to jump start the vehicle so I could put it in park and engage the parking brake. No damage was done in this incident, nor was anyone hurt, but this lack of fail-safes to prevent the vehicle from moving after a loss of power is a significant design flaw and safety hazard. If I had not noticed the issue in time and gotten out, the vehicle could have rolled away and caused property damage or bodily injury to me or a bystander. To my knowledge, this is the only such incident with this vehicle, and I do not know whether it is specific to this particular vehicle or replicable in others of the same year make and model. There were no warning lights.

SERVICE BRAKES

The 12-volt battery for the vehicle was depleted, so the vehicle had to be jump-started to run. I work for a repair facility (it was here for collision repairs, as far as I know unrelated to this issue) and since I was unfamiliar with the vehicle, I inadvertently turned it off before shifting into park. When I took my foot off the brake, the vehicle began to roll forward. I am not sure if the vehicle was in park, neutral, or even reverse (the gear I was in when I turned the vehicle off), but whatever gear it was, the vehicle kept rolling after it was turned off. I tried turning the vehicle back on to shift to park, but was unable to do so due to the depleted 12-volt battery. I tried hitting the park button anyway, and this did nothing. I then tried to engage the electronic parking brake, but this was also inoperative due to the lack of power. With each attempt, I tried briefly taking my foot off the brake, but each time it continued to roll forward. I then called my manager and asked him to jump start the vehicle so I could put it in park and engage the parking brake. No damage was done in this incident, nor was anyone hurt, but this lack of fail-safes to prevent the vehicle from moving after a loss of power is a significant design flaw and safety hazard. If I had not noticed the issue in time and gotten out, the vehicle could have rolled away and caused property damage or bodily injury to me or a bystander. To my knowledge, this is the only such incident with this vehicle, and I do not know whether it is specific to this particular vehicle or replicable in others of the same year make and model. There were no warning lights.

ELECTRICAL SYSTEM

The 12-volt battery for the vehicle was depleted, so the vehicle had to be jump-started to run. I work for a repair facility (it was here for collision repairs, as far as I know unrelated to this issue) and since I was unfamiliar with the vehicle, I inadvertently turned it off before shifting into park. When I took my foot off the brake, the vehicle began to roll forward. I am not sure if the vehicle was in park, neutral, or even reverse (the gear I was in when I turned the vehicle off), but whatever gear it was, the vehicle kept rolling after it was turned off. I tried turning the vehicle back on to shift to park, but was unable to do so due to the depleted 12-volt battery. I tried hitting the park button anyway, and this did nothing. I then tried to engage the electronic parking brake, but this was also inoperative due to the lack of power. With each attempt, I tried briefly taking my foot off the brake, but each time it continued to roll forward. I then called my manager and asked him to jump start the vehicle so I could put it in park and engage the parking brake. No damage was done in this incident, nor was anyone hurt, but this lack of fail-safes to prevent the vehicle from moving after a loss of power is a significant design flaw and safety hazard. If I had not noticed the issue in time and gotten out, the vehicle could have rolled away and caused property damage or bodily injury to me or a bystander. To my knowledge, this is the only such incident with this vehicle, and I do not know whether it is specific to this particular vehicle or replicable in others of the same year make and model. There were no warning lights.

ELECTRICAL SYSTEM

Main gauge cluster display blank. No speed info, charge info, etc. no blindspot warning or turn signal sound or anything

SEATS

Started around mid December, the driver's seat makes a clunking sound as you go around especially left-hand corners. AND recently, I can feel the seat shift/move as well.

UNKNOWN OR OTHER

I brought the vehicle in to have recalls addressed on 12/30/24. Starting the next day we noticed the car was weaving without any steering, but thought it might have been icy road conditions and waited to see if it reoccured. The car has since weaved intermittently, but has righted itself after releasing the accelerator. However, on 1/15/25 while traveling about 50mph, the car started weaving on its own and when the accelerator was released the car started to wildly fishtail. Called dealer and they agreed this was a serious issue and agreed to see car the next morning. Service tech said when they drove the car it did the same thing and that the troubleshooting recommended I change the regenerative braking setting to "smooth" and sent me on my way. I did not get even a mile before the car began weaving rapidly again on its own. Went straight back to dealership where manager wanted me to drive the vehicle again with the tech in car which I refused as it is not safe to drive. So he said if I was ok with it tech would take car out again but if it was just acting how regenerative brakes work, there wasn't much else they could do. When manager returned to talk to me, he said he ended up going with the tech and it did replicate the weaving action two times during that drive. The car is steering on its own weaving wildly left and right and imposes a great danger and no longer feels like a safe vehicle to drive.

SERVICE BRAKES

I brought the vehicle in to have recalls addressed on 12/30/24. Starting the next day we noticed the car was weaving without any steering, but thought it might have been icy road conditions and waited to see if it reoccured. The car has since weaved intermittently, but has righted itself after releasing the accelerator. However, on 1/15/25 while traveling about 50mph, the car started weaving on its own and when the accelerator was released the car started to wildly fishtail. Called dealer and they agreed this was a serious issue and agreed to see car the next morning. Service tech said when they drove the car it did the same thing and that the troubleshooting recommended I change the regenerative braking setting to "smooth" and sent me on my way. I did not get even a mile before the car began weaving rapidly again on its own. Went straight back to dealership where manager wanted me to drive the vehicle again with the tech in car which I refused as it is not safe to drive. So he said if I was ok with it tech would take car out again but if it was just acting how regenerative brakes work, there wasn't much else they could do. When manager returned to talk to me, he said he ended up going with the tech and it did replicate the weaving action two times during that drive. The car is steering on its own weaving wildly left and right and imposes a great danger and no longer feels like a safe vehicle to drive.

STEERING

I brought the vehicle in to have recalls addressed on 12/30/24. Starting the next day we noticed the car was weaving without any steering, but thought it might have been icy road conditions and waited to see if it reoccured. The car has since weaved intermittently, but has righted itself after releasing the accelerator. However, on 1/15/25 while traveling about 50mph, the car started weaving on its own and when the accelerator was released the car started to wildly fishtail. Called dealer and they agreed this was a serious issue and agreed to see car the next morning. Service tech said when they drove the car it did the same thing and that the troubleshooting recommended I change the regenerative braking setting to "smooth" and sent me on my way. I did not get even a mile before the car began weaving rapidly again on its own. Went straight back to dealership where manager wanted me to drive the vehicle again with the tech in car which I refused as it is not safe to drive. So he said if I was ok with it tech would take car out again but if it was just acting how regenerative brakes work, there wasn't much else they could do. When manager returned to talk to me, he said he ended up going with the tech and it did replicate the weaving action two times during that drive. The car is steering on its own weaving wildly left and right and imposes a great danger and no longer feels like a safe vehicle to drive.

ELECTRICAL SYSTEM

I am told my car did have the software update for the instrument display but I still experienced issue where I turn on the car and the display in the middle is completely black except it shows D for the gear I am in. Can’t see the speed can’t see if the blinkers are on!