2025 KEYSTONE RESIDENCE Complaints and Recall Information

The 2025 KEYSTONE RESIDENCE has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to step assemblies detaching but no formal complaints have been recorded.

There are 5 recalls affecting various vehicle systems including the structure, steps, and other components. These recalls address safety defects and require dealer repairs at no cost to owners.

• Step assembly detachment. Recall 25V321000 affects 248 vehicles. Removable step assembly clip-on bracket mounting bolts may come loose causing steps to detach. Steps detaching during use increase injury risk. Dealers will install a new bracket and hardware free of charge. Owner notifications expected by July 7, 2025.
• Body structure. Several recalls focus on body and step/ladders that may have mounting or structural failures posing safety risks. Repairs involve reinforcement or replacement of affected parts to prevent accidents.
• Additional component defects. The other recall campaigns cover defects in various model-specific components that could impact overall safety. Free repairs are mandated to correct the defects and reduce risk of injury or accidents.

Owners dealing with repeated repairs, safety defects, or unresolved recall issues may have rights under their state’s lemon law and should consult a legal professional for guidance on protecting those rights.