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KEYSTONE ALPINE

View complaints and recalls by year, or see all recent reports below.

KEYSTONE ALPINE Summary

14

Model Years

1

Total Complaints

27

Total Recalls

2010 - 2023

Year Range

Recent Recalls

2021 KEYSTONE ALPINE

9678 vehicles affected

22V726000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

2020 KEYSTONE ALPINE

428 vehicles affected

20V351000

VISIBILITY:GLASS, SIDE/REAR

Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

2019 KEYSTONE ALPINE

1535 vehicles affected

19V129000

EQUIPMENT

Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.

Risk: If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.

2017 KEYSTONE ALPINE

1205997 vehicles affected

17V755000

EQUIPMENT

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

2016 KEYSTONE ALPINE

1651 vehicles affected

16V954000

EQUIPMENT:OTHER:LABELS

Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Alpine fifth-wheel recreational trailers manufactured August 10, 2015, to December 1, 2016, and Avalanche fifth-wheel recreational trailers manufactured September 11, 2015, to December 1, 2016. The Federal Placard on the affected vehicles may have incorrect spare tire load range information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: If the operator inflates the spare tire using the information on the Federal Certification label information, the tire may be overinflated, increasing the risk of tire failure.

2015 KEYSTONE ALPINE

1529 vehicles affected

15V317000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Risk: If the room extends while vehicle is in motion, there is an increased risk of a crash.

2015 KEYSTONE ALPINE

405 vehicles affected

15V499000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. However, this window may be partially blocked by the rear ladder and was not intended to be a secondary emergency exit.

Risk: In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.

2014 KEYSTONE ALPINE

1957 vehicles affected

14V136000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk: If the microwave starts on its own and there are contents inside, a fire could result.

2014 KEYSTONE ALPINE

6561 vehicles affected

13V155000

EQUIPMENT

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

2010 KEYSTONE ALPINE

6101 vehicles affected

11V577000

ELECTRICAL SYSTEM

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.

Risk: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.

Recent Complaints

2021 KEYSTONE ALPINE

ID: 2063563

STRUCTURE:BODY

Bent/broken frame. We are stranded in Northern CA. The unit is available for inspection. This RV is not safe to be on the road. The insurance company told is that it is non-drivable. See our story below: We have a 3 year old Keystone Alpine 5th Wheel. The frame is bent and cross members are broken. We do not know how it happened. There has been no accident, collision, we didn't run over anything that we recall, no sharp turns or anything that we can recall that would have caused this. We have reached out to Keystone. I literally had to call them and email them every day for 2 months to try to get any kind of answer. They came back and said that the problem is not theirs. That the issue must have happened due to impact. We have reached out to Lippert (again, will never buy an RV with a Lippert frame again and yes, I know they provide the largest percent of frames to the RV industry but there are also a lot of issues with the frames. Most people sign NDA's to get their problem settled. I probably would have settled for that just to get back on the road). They said they will not cover the issue since they believe there had to be some sort of impact. We have Progressive Insurance. They said they will not cover the issue since they do not see signs of impact and classify the issue as normal wear and tear. On a 3 year old RV that we bought brand new? Really? It took an unreasonable amount of time for them to get us answers as well. Meanwhile, we have been stranded for 3.5 months waiting for the 3 companies above to get us answers. The amount of time I have spent trying to get this resolved is beyond ridiculous.