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2011 KENWORTH C500 Complaints and Recall Information

The 2011 KENWORTH C500 has 0 complaints and 7 recalls filed with NHTSA. Owners frequently report issues related to exterior lighting, braking components, engine and cooling systems, air brake reservoir capacity, and windshield wiper motor malfunctions.

There are seven recalls involving various systems on the 2011 KENWORTH C500. These recalls affect exterior lighting, service brakes, engine components, air supply tanks, and windshield wiper motors. Repairs are generally free and focus on safety-critical elements.

Recalls
  • Exterior lighting harness. (NHTSA 10V452000) Approximately 3,040 vehicles have a harness spade terminal connection that may become unseated, causing power loss to exterior lighting and increasing crash risk. Dealers inspect and reseat connectors free of charge.
  • Slack adjuster housing. (NHTSA 11V157000) About 280 trucks contain slack adjusters with a flow notch in the cast iron housing that may fracture, reducing braking on the affected wheel and increasing crash risk. Dealers inspect and replace housings if needed at no cost.
  • Combustion tube weld. (NHTSA 11V203000) Over 5,800 trucks equipped with Caterpillar C15 engines may suffer combustion tube weld degradation leading to heat damage and potential fire. Caterpillar handles notification and will replace the combustion tube free of charge.
  • Brake chamber contact. (NHTSA 10V212000) Ten vehicles have brake chambers that can contact the rear hood support during maneuvers, damaging the brake chamber and causing loss of braking on that wheel. Kenworth will repair the issue free of charge.
  • Hood structure damage. (NHTSA 10V212000) Same recall as brake chamber contact affecting 10 trucks, where brake chamber contact with the hood support may cause crash risk. Repairs are free through Kenworth dealers.
  • Air brake reservoir volume. (NHTSA 24V145000) Nearly 1,000 trucks have insufficient air tank volume, reducing brake performance and increasing crash risk. Dealers will install correct volume tanks at no cost.
  • Windshield wiper motor. (NHTSA 15V271000) Over 104,000 trucks may have wiper motors that leak water causing intermittent function failure, reduced visibility, and potential fire risk from corrosion. PACCAR is developing a remedy and expects recall repairs to begin.

Owners facing repeated repairs for these defects or unresolved recall notifications may want to consider their rights under state lemon laws. Persistent safety defects or failure to cure substantial issues might qualify for legal remedies.

2011 KENWORTH C500 Summary

2011

Model Year

0

Total Complaints

6

Total Recalls

114964

Vehicles Affected

Recalls

2011 KENWORTH C500

996 vehicles affected

24V145000

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2008-2024 Kenworth T800, 2009-2020 Kenworth T370, 2013-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, 2021-2023 Kenworth T800B, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.

2011 KENWORTH C500

104807 vehicles affected

15V271000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.

Risk: As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.

2011 KENWORTH C500

5831 vehicles affected

11V203000

ENGINE AND ENGINE COOLING

PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.

Risk: THIS COULD RESULT IN A FIRE.

2011 KENWORTH C500

280 vehicles affected

11V157000

SERVICE BRAKES, AIR:SLACK ADJUSTERS

PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T270/370, T440/T470, T800, T660, W900 AND C500 VEHICLES MANUFACTURED BETWEEN OCTOBER 18, 2010, AND JANUARY 28, 2011. CERTAIN CAST IRON SLACK ADJUSTER HOUSINGS, WHICH TRANSMIT BRAKING FORCE FROM THE BRAKE CHAMBER PUSH ROD TO THE BRAKE CAM TUBE, MAY INCLUDE A FLOW NOTCH IN THE HANDLE PORTION OF THE HOUSING DUE TO AN ERROR DURING THE CASTING PROCESS. A FLOW NOTCH IN THE HANDLE PORTION MAY REDUCE THE EFFECTIVE CROSS SECTION STRUCTURE AND CAUSE THE SLACK ADJUSTER HOUSING TO FRACTURE.

Risk: IF THE SLACK ADJUSTER HOUSING WERE TO FRACTURE, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER HOUSING IS ATTACHED WOULD NO LONGER FUNCTION, WHICH COULD INCREASE VEHICLE STOPPING DISTANCES, AND IF MOUNTED ON THE STEER AXLE, COULD CAUSE THE VEHICLE TO PULL TO ONE SIDE DURING BRAKING, INCREASING THE RISK OF A CRASH.

2011 KENWORTH C500

3040 vehicles affected

10V452000

EXTERIOR LIGHTING

KENWORTH IS RECALLING CERTAIN MODEL YEAR 2011 T660, T800, W900, C500, T440, AND T470 VEHICLES MANUFACTURED FROM APRIL 1, 2009, THROUGH AUGUST 30, 2010. ONE OF THE FOUR HARNESS SPADE TERMINAL CONNECTIONS TO THE CHASSIS LOAD CENTER MAY BECOME COMPLETELY UNSEATED. A COMPLETELY UNSEATED CONNECTION MAY RESULT IN A POWER LOSS TO A PORTION OF THE VEHICLE'S EXTERIOR LIGHTING.

Risk: POWER LOSS OF THE VEHICLE'S EXTERIOR LIGHTING MAY REDUCE THE VISIBILITY OF THE VEHICLE TO OTHER DRIVERS INCREASING THE RISK OF A CRASH WITH THE VEHICLE.

2011 KENWORTH C500

10 vehicles affected

10V212000

STRUCTURE:BODY:HOOD

KENWORTH IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 C500 TRUCKS MANUFACTURED FROM OCTOBER 24, 2008 THROUGH JANUARY 13, 2010. DURING MANEUVERS WITH CERTAIN COMBINATIONS OF WHEEL TURN, ARTICULATION, AND BUMP, THE BRAKE CHAMBER CAN CONTACT THE REAR HOOD SUPPORT.

Risk: THE CONTACT CAN DAMAGE THE BRAKE CHAMBER LEADING TO A LOSS OF BRAKING FUNCTION AT THE AFFECTED WHEEL END, INCREASING THE RISK OF A CRASH.

Complaints

No complaints found.