JEEP WRANGLER 4XE

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire while parked or driving can increase the risk of injury.

ELECTRICAL SYSTEM

The contact owns a 2021 Jeep Wrangler 4XE. The contact stated that upon starting the vehicle, the contact noticed that the windshield wipers and the heater unintendedly engaged. Several unknown warning lights were illuminated. The contact was unable to turn off the vehicle, which required the contact to wait until the battery was drained. The vehicle was towed to the dealer, where it was diagnosed that the battery pack assembly had failed and needed to be replaced. The dealer informed the contact that the high-voltage battery pack software needed to be updated and the battery pack assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000. The VIN was not available.

ELECTRICAL SYSTEM

While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall. There are no check engine lights on and I was able once stopped to restart in gas mode only.

POWER TRAIN

While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall. There are no check engine lights on and I was able once stopped to restart in gas mode only.

EXTERIOR LIGHTING

While driving to work before daylight the jeep lost all electrical power and cut all lights inside and outside so I couldn't see. There were no other lights to guide me to a pull off. I almost hit a concrete barrier because of this. I just got this vehicle back from replacing the hybrid battery from a recall. There are no check engine lights on and I was able once stopped to restart in gas mode only.

BACK OVER PREVENTION

The contact leased a 2024 Jeep Wrangler. The contact stated that while his wife was driving 65 MPH, there was an abnormal sound coming from the vehicle. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The vehicle was taken to the dealer; however, no cause for the failure was found; however, an unknown part was replaced. The contact stated that the failure persisted. The vehicle was not repaired. The vehicle remained at the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100.

FUEL/PROPULSION SYSTEM

The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.

POWER TRAIN

The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.

ENGINE

The engine began sounding like a diesel and pushing the gas pedal made the car surge/lurch. Then, while driving in rush hour traffic, the car went into what I now know is called “limp mode” where I could not accelerate and I received a warning that told me to pull the car over.

ELECTRICAL SYSTEM

I came home shortly before 4pm on [XXX] and plugged in my 2024 Jeep Wrangler 4xe inside of the garage. I closed the door and about 45 minutes later noticed smoke in the yard. We then realized it was coming from inside our own garage and the car engine compartment was on fire and called 911 just before 5pm. The fire department arrived quickly and gained access to the garage. They removed the car from the power source and extinguished the fire. The most damage was seen in the driver's side engine compartment. There was also property damage including smoke and fire damage inside of the garage and to the contents of our garage. The Fire department stayed with us until the tow truck company came to get the car. Two weeks prior to the fire, this car was in for service at the Jeep dealership on Monday [XXX]. The check engine light was on related to cooling for the EV motor. While the check engine light was on, the car would not use the EV mode at times with a warning "Electric Mode Unavailable Cabin Cooling or Heating". This put my family at huge risk; we are lucky that we were home to notice the fire and that no one was hurt in the fire. We are also living with the toxicity of the burn of the lithium ion battery and electric plastic components next to our house, on our property. It caused a huge amount of stress and fear for my children who recently went through 2 evacuations with the Eaton fire. The Jeep is available for inspection. It is being stored at the lot of the tow truck company for inspection by the insurance company and Jeep. The Fire department completed a Fire investigation report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)