2017 JEEP PATRIOT Complaints and Recall Information

STRUCTURE:BODY

Because they have not sealed the screws on the interior side of the roof that hold the rails on top of the Jeep it now leaks since we have attached a kayak rack to those Jeep factory placed rails. Jeep is not willing to repair it and it requires tearing out the complete interior headliner to repair. After it rains the water sits in the door frame and leaks into the floor of the backseat causing molding issues (last good rain we got I ended up with an inch of water sitting in the back floorboard). It also collects in the front interior light fixture so when you drive and come to a stop there is water coming down all over the dashboard and the electrical/computer components of the dash. I called Jeep customer service and they won't repair it even though it is a VERY COMMON problem (per google search to try and see what the cause and repair entails, this is how I found out that the rail screws are the issue). Since it is a common problem and Jeep doesn't want to repair it and it is not only ruining my headliner and the carpet, but it also poses a risk when driving that it distracts as you try to sop it up as it's leaking from the light fixture as you drive and there's no other way to get it out without taking the whole inside of the Jeep apart.

EXTERIOR LIGHTING

Because they have not sealed the screws on the interior side of the roof that hold the rails on top of the Jeep it now leaks since we have attached a kayak rack to those Jeep factory placed rails. Jeep is not willing to repair it and it requires tearing out the complete interior headliner to repair. After it rains the water sits in the door frame and leaks into the floor of the backseat causing molding issues (last good rain we got I ended up with an inch of water sitting in the back floorboard). It also collects in the front interior light fixture so when you drive and come to a stop there is water coming down all over the dashboard and the electrical/computer components of the dash. I called Jeep customer service and they won't repair it even though it is a VERY COMMON problem (per google search to try and see what the cause and repair entails, this is how I found out that the rail screws are the issue). Since it is a common problem and Jeep doesn't want to repair it and it is not only ruining my headliner and the carpet, but it also poses a risk when driving that it distracts as you try to sop it up as it's leaking from the light fixture as you drive and there's no other way to get it out without taking the whole inside of the Jeep apart.

VISIBILITY/WIPER

Because they have not sealed the screws on the interior side of the roof that hold the rails on top of the Jeep it now leaks since we have attached a kayak rack to those Jeep factory placed rails. Jeep is not willing to repair it and it requires tearing out the complete interior headliner to repair. After it rains the water sits in the door frame and leaks into the floor of the backseat causing molding issues (last good rain we got I ended up with an inch of water sitting in the back floorboard). It also collects in the front interior light fixture so when you drive and come to a stop there is water coming down all over the dashboard and the electrical/computer components of the dash. I called Jeep customer service and they won't repair it even though it is a VERY COMMON problem (per google search to try and see what the cause and repair entails, this is how I found out that the rail screws are the issue). Since it is a common problem and Jeep doesn't want to repair it and it is not only ruining my headliner and the carpet, but it also poses a risk when driving that it distracts as you try to sop it up as it's leaking from the light fixture as you drive and there's no other way to get it out without taking the whole inside of the Jeep apart.

UNKNOWN OR OTHER

Jeep cvr transmission started bucking and hesitating when driving. Having problems shifting when accelerating. Worried it would quit while driving. Had it serviced and no codes came up for transmission. Still has hesitation when driving. Mechanic said it was transmission. No warning lights came up on dash.

ELECTRICAL SYSTEM

I am writing to formally express my deep concern and frustration regarding the persistent electrical issues with my 2017 Jeep Patriot, which I purchased in November 2018 with approximately 18,000 miles. Just two days after purchasing, I began experiencing electrical malfunctions. I returned to the selling dealership, who claimed they found no issue but performed a tune-up. Over the years, the problems persisted, and despite numerous visits to authorized dealerships, I was repeatedly given temporary repairs with no permanent resolution. Eventually, a recall was issued, but by that time, I was told the vehicle was no longer under warranty — despite the fact that I had reported the issue early and consistently. I have spent thousands of dollars trying to resolve these electrical faults, with no lasting fix. Most recently, I brought the vehicle to a trusted dealership who confirmed an electrical issue, but informed me the required part has been discontinued. I have also learned that many other Jeep Patriot owners have experienced similar electrical issues. Some have returned or sold their vehicles due to the same defects. This pattern suggests a systemic problem with this model, and it is unacceptable that a vehicle this recent is no longer serviceable due to lack of parts and ongoing defects. I have contacted Chrysler support multiple times, but I have received no meaningful resolution. At one point, I was told to use an aftermarket part, which carries no warranty and no guarantee of compatibility. This is not a safe or acceptable option for a manufacturer-supported vehicle. At this point, I am requesting the following: A full investigation into the recurring electrical issues on my vehicle; Chrysler’s support in covering the cost of repairs or offering an alternative solution (e.g., buyback, reimbursement, or replacement assistance); Written clarification on why this part has been discontinued and what Chrysler’s policy is on supporting vehicles in this situat