2012 JEEP LIBERTY Complaints and Recall Information
The 2012 JEEP LIBERTY has 4 complaints and 4 recalls filed with NHTSA. Owners most frequently report issues related to the active headrests deploying unexpectedly and problems with front suspension components. There is also at least one complaint involving odometer fraud.
Common Issues
- Active headrest deployment. Drivers report the headrests deploying unexpectedly when opening the door, despite prior recall repairs that did not fully address the issue.
- Front lower control arms failure. A failure occurred during a low-speed turn causing the control arms to snap without any warning lights activating.
- Odometer discrepancy. A private sale vehicle showed a difference between the purchase mileage and registration mileage, suggesting odometer fraud.
There are 4 recalls affecting the 2012 Jeep Liberty, primarily dealing with the occupant restraint system including active headrests and airbag control modules. These recalls involve component failures that impair safety features designed to protect occupants during rear-end collisions.
Recalls
- Active headrest and airbag system, NHTSA 13V282000. About 442,320 vehicles manufactured between June 2011 and August 2012 are affected. A resistor in the occupant restraint control module can fail, causing the active headrests not to deploy in rear impacts, increasing injury risk. The repair involves flashing the Totally Integrated Power Module or replacing the control module at no cost.
- Occupant restraint controller failure, NHTSA 17V640000. Approximately 363,930 vehicles are recalled for a failing component in the occupant restraint controller that prevents active headrest deployment in rear-end crashes. The defect increases injury risk and is addressed by replacing the controller free of charge. This recall began in December 2017.
Owners dealing with repeated repairs related to active safety features or unresolved recall issues may have rights under their state’s lemon law. Consulting a consumer protection attorney could clarify options for claims involving persistent defects or safety hazards.
2012 JEEP LIBERTY Summary
2012
Model Year
4
Total Complaints
2
Total Recalls
806250
Vehicles Affected
Recalls
2012 JEEP LIBERTY
363930 vehicles affected
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
2012 JEEP LIBERTY
442320 vehicles affected
ELECTRICAL SYSTEM
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Risk: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Complaints
2012 JEEP LIBERTY
ID: 2109956ENGINE AND ENGINE COOLING
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
2012 JEEP LIBERTY
ID: 2091570ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2012 Jeep Liberty. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 94,000 and at the time of registration, it was discovered that the mileage was 171,000.
2012 JEEP LIBERTY
ID: 2061142AIR BAGS
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
2012 JEEP LIBERTY
ID: 2061141SEATS
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.