2022 JEEP GRAND WAGONEER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

STRUCTURE:BODY:ROOF AND PILLARS

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Risk: A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, increasing the risk of injury.

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: An unfastened seat belt may increase the risk of injury to occupants during a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

SEATS

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk: A seat back that is not locked into position can increase the risk of injury in a crash.

VISIBILITY/WIPER

I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, four premature battery failures, and ongoing electrical malfunctions affecting the instrument cluster, infotainment system, HVAC, rear camera, mirrors, power running boards, and other electronic modules. These failures show that the electrical system is unstable and unpredictable. On [XXX], after the latest no-start incident, the dealership’s service manager told me directly that the issue was “more than just a bad battery.” Despite this acknowledgment, the only action taken was to replace the battery for the fourth time and declare the vehicle “repaired.” Jeep’s customer care initially agreed that the history showed a deeper safety issue and promised to open a STAR engineering inspection, but that inspection has never been scheduled. Instead, I am being pressured to pick up and drive a vehicle that the dealership itself admitted has unresolved electrical problems. This is not just a matter of inconvenience — the risk of sudden electrical shutdowns while driving, or the loss of critical safety systems such as brakes, steering modules, and cameras, presents a clear hazard to my family and others on the road. A vehicle with this history should not be returned to service based only on repeated battery swaps while the underlying defect remains unidentified. I respectfully ask NHTSA to investigate the 2022 Jeep Grand Wagoneer Series III for systemic electrical failures and to ensure that Stellantis does not force consumers to operate unsafe vehicles that continue to suffer from recurring electrical shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEATS

I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, four premature battery failures, and ongoing electrical malfunctions affecting the instrument cluster, infotainment system, HVAC, rear camera, mirrors, power running boards, and other electronic modules. These failures show that the electrical system is unstable and unpredictable. On [XXX], after the latest no-start incident, the dealership’s service manager told me directly that the issue was “more than just a bad battery.” Despite this acknowledgment, the only action taken was to replace the battery for the fourth time and declare the vehicle “repaired.” Jeep’s customer care initially agreed that the history showed a deeper safety issue and promised to open a STAR engineering inspection, but that inspection has never been scheduled. Instead, I am being pressured to pick up and drive a vehicle that the dealership itself admitted has unresolved electrical problems. This is not just a matter of inconvenience — the risk of sudden electrical shutdowns while driving, or the loss of critical safety systems such as brakes, steering modules, and cameras, presents a clear hazard to my family and others on the road. A vehicle with this history should not be returned to service based only on repeated battery swaps while the underlying defect remains unidentified. I respectfully ask NHTSA to investigate the 2022 Jeep Grand Wagoneer Series III for systemic electrical failures and to ensure that Stellantis does not force consumers to operate unsafe vehicles that continue to suffer from recurring electrical shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, four premature battery failures, and ongoing electrical malfunctions affecting the instrument cluster, infotainment system, HVAC, rear camera, mirrors, power running boards, and other electronic modules. These failures show that the electrical system is unstable and unpredictable. On [XXX], after the latest no-start incident, the dealership’s service manager told me directly that the issue was “more than just a bad battery.” Despite this acknowledgment, the only action taken was to replace the battery for the fourth time and declare the vehicle “repaired.” Jeep’s customer care initially agreed that the history showed a deeper safety issue and promised to open a STAR engineering inspection, but that inspection has never been scheduled. Instead, I am being pressured to pick up and drive a vehicle that the dealership itself admitted has unresolved electrical problems. This is not just a matter of inconvenience — the risk of sudden electrical shutdowns while driving, or the loss of critical safety systems such as brakes, steering modules, and cameras, presents a clear hazard to my family and others on the road. A vehicle with this history should not be returned to service based only on repeated battery swaps while the underlying defect remains unidentified. I respectfully ask NHTSA to investigate the 2022 Jeep Grand Wagoneer Series III for systemic electrical failures and to ensure that Stellantis does not force consumers to operate unsafe vehicles that continue to suffer from recurring electrical shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fail, making obstacle and blind-spot detection unreliable. •Rear-view camera often shows a solid blue screen in reverse, leaving no rear visibility. •Main display flickers, freezes, or shuts off; infotainment reboots while driving, disabling controls. •Entire electronic system resets mid-drive, affecting safety features. •Power liftgate fails to open. •Air suspension changes height on its own, affecting handling and stability. While the basic 36,000-mile warranty has expired, the vehicle still has a 60,000-mile powertrain warranty. Many of these failures involve safety-critical systems that should be addressed without cost to the owner. I recently brought the vehicle to an authorized Jeep dealer, who charged $1,399 USD just for diagnostics instead of addressing them under warranty or goodwill. These issues are widely reported by other 2022 Grand Wagoneer owners, suggesting systemic defects. I respectfully request that NHTSA investigate promptly, require Jeep/Stellantis to issue recalls where necessary, provide a permanent fix, and ensure dealers address safety-related defects regardless of basic warranty expiration.

POWER TRAIN

Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fail, making obstacle and blind-spot detection unreliable. •Rear-view camera often shows a solid blue screen in reverse, leaving no rear visibility. •Main display flickers, freezes, or shuts off; infotainment reboots while driving, disabling controls. •Entire electronic system resets mid-drive, affecting safety features. •Power liftgate fails to open. •Air suspension changes height on its own, affecting handling and stability. While the basic 36,000-mile warranty has expired, the vehicle still has a 60,000-mile powertrain warranty. Many of these failures involve safety-critical systems that should be addressed without cost to the owner. I recently brought the vehicle to an authorized Jeep dealer, who charged $1,399 USD just for diagnostics instead of addressing them under warranty or goodwill. These issues are widely reported by other 2022 Grand Wagoneer owners, suggesting systemic defects. I respectfully request that NHTSA investigate promptly, require Jeep/Stellantis to issue recalls where necessary, provide a permanent fix, and ensure dealers address safety-related defects regardless of basic warranty expiration.

ELECTRICAL SYSTEM

Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fail, making obstacle and blind-spot detection unreliable. •Rear-view camera often shows a solid blue screen in reverse, leaving no rear visibility. •Main display flickers, freezes, or shuts off; infotainment reboots while driving, disabling controls. •Entire electronic system resets mid-drive, affecting safety features. •Power liftgate fails to open. •Air suspension changes height on its own, affecting handling and stability. While the basic 36,000-mile warranty has expired, the vehicle still has a 60,000-mile powertrain warranty. Many of these failures involve safety-critical systems that should be addressed without cost to the owner. I recently brought the vehicle to an authorized Jeep dealer, who charged $1,399 USD just for diagnostics instead of addressing them under warranty or goodwill. These issues are widely reported by other 2022 Grand Wagoneer owners, suggesting systemic defects. I respectfully request that NHTSA investigate promptly, require Jeep/Stellantis to issue recalls where necessary, provide a permanent fix, and ensure dealers address safety-related defects regardless of basic warranty expiration.

ENGINE

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 80 MPH, the vehicle stalled. The contact stated that the message "Shift to Park and Restart" was displayed. The contact was able to coast to the side of the roadway and shifted to park(P). The contact was able restart the vehicle and continued driving. The vehicle was taken to a dealer, where the failure could not be duplicated; however, the failure recurred while driving. The message "ACC Disabled" was displayed, and the power steering warning light was illuminated. The contact was able to restart the vehicle; however, the vehicle went into Limp mode and failed to exceed 15 MPH. The vehicle was taken to a different dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.

POWER TRAIN

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 80 MPH, the vehicle stalled. The contact stated that the message "Shift to Park and Restart" was displayed. The contact was able to coast to the side of the roadway and shifted to park(P). The contact was able restart the vehicle and continued driving. The vehicle was taken to a dealer, where the failure could not be duplicated; however, the failure recurred while driving. The message "ACC Disabled" was displayed, and the power steering warning light was illuminated. The contact was able to restart the vehicle; however, the vehicle went into Limp mode and failed to exceed 15 MPH. The vehicle was taken to a different dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.

STEERING

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 80 MPH, the vehicle stalled. The contact stated that the message "Shift to Park and Restart" was displayed. The contact was able to coast to the side of the roadway and shifted to park(P). The contact was able restart the vehicle and continued driving. The vehicle was taken to a dealer, where the failure could not be duplicated; however, the failure recurred while driving. The message "ACC Disabled" was displayed, and the power steering warning light was illuminated. The contact was able to restart the vehicle; however, the vehicle went into Limp mode and failed to exceed 15 MPH. The vehicle was taken to a different dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.

STEERING

Our car is now having two issues: 1. The first issue is extremely scary, but we found a temporary work around so have been dealing with it for months as we needed are car. If the auto stop/start is not turned off (which has to happen ever time the car is started), the car essentially puts on an emergency break and shuts down the car at the first for second stop. This happened in the middle of a busy intersection the first time and happened numerous other times including while I was on the phone with the Jeep dealership. It is extremely dangerous as you can be stuck at a stop light in the middle of the road and the car has to be turned off and turned back on. We drive on [XXX] in michigan daily for work and it is a 55mph road with dozens of stop lights making this a huge safety hazard. I have seen numerous other people on a Jeep Wagoneer facebook page with the same issue. 2. The second issue is more recent, but has made the car un-drivable. While driving suddenly the "service fuel system" alert comes on with the check engine light flashing and the car feels like it is going to stall out, then it will regulate and the alert will go away, then it will come back a minute later. We immediately drove our car to the dealership as it was not drivable that way and they have had it for 3 weeks unable to find a fix. We put premium 93 gas in our car and it has not been in any accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Our car is now having two issues: 1. The first issue is extremely scary, but we found a temporary work around so have been dealing with it for months as we needed are car. If the auto stop/start is not turned off (which has to happen ever time the car is started), the car essentially puts on an emergency break and shuts down the car at the first for second stop. This happened in the middle of a busy intersection the first time and happened numerous other times including while I was on the phone with the Jeep dealership. It is extremely dangerous as you can be stuck at a stop light in the middle of the road and the car has to be turned off and turned back on. We drive on [XXX] in michigan daily for work and it is a 55mph road with dozens of stop lights making this a huge safety hazard. I have seen numerous other people on a Jeep Wagoneer facebook page with the same issue. 2. The second issue is more recent, but has made the car un-drivable. While driving suddenly the "service fuel system" alert comes on with the check engine light flashing and the car feels like it is going to stall out, then it will regulate and the alert will go away, then it will come back a minute later. We immediately drove our car to the dealership as it was not drivable that way and they have had it for 3 weeks unable to find a fix. We put premium 93 gas in our car and it has not been in any accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

Our car is now having two issues: 1. The first issue is extremely scary, but we found a temporary work around so have been dealing with it for months as we needed are car. If the auto stop/start is not turned off (which has to happen ever time the car is started), the car essentially puts on an emergency break and shuts down the car at the first for second stop. This happened in the middle of a busy intersection the first time and happened numerous other times including while I was on the phone with the Jeep dealership. It is extremely dangerous as you can be stuck at a stop light in the middle of the road and the car has to be turned off and turned back on. We drive on [XXX] in michigan daily for work and it is a 55mph road with dozens of stop lights making this a huge safety hazard. I have seen numerous other people on a Jeep Wagoneer facebook page with the same issue. 2. The second issue is more recent, but has made the car un-drivable. While driving suddenly the "service fuel system" alert comes on with the check engine light flashing and the car feels like it is going to stall out, then it will regulate and the alert will go away, then it will come back a minute later. We immediately drove our car to the dealership as it was not drivable that way and they have had it for 3 weeks unable to find a fix. We put premium 93 gas in our car and it has not been in any accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

I was told the vehicle has a TSB out for stuck thermostat in the engine. It can cause malfunctions, overheating, etc. we also have an issue with the trunk door not closing or opening properly due to a module issue.

ELECTRICAL SYSTEM

I was told the vehicle has a TSB out for stuck thermostat in the engine. It can cause malfunctions, overheating, etc. we also have an issue with the trunk door not closing or opening properly due to a module issue.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Airbags failed to deploy in a front crash. Passenger side curtain air bags deployed, but none of the others deployed. The lane departure or lane keeping assistance did not work. The vehicle slowly swerved off of the highway with no safety features kicking in to help keep it on the road. No automatic emergency braking started. The vehicle was still going with the cruise control on following the collision. As of 3/20/2025 the vehicle is still available for inspection. This is the first report of this malfunction. The local sheriff was contacted following the accident. I do not have knowledge of who all has inspected the vehicle. There were no warnings or messages that the safety systems were not working. Yes, our safety was at risk. As the driver of the vehicle, I have broken my C2 vertebrae in my neck.

LANE DEPARTURE: WARNING

Airbags failed to deploy in a front crash. Passenger side curtain air bags deployed, but none of the others deployed. The lane departure or lane keeping assistance did not work. The vehicle slowly swerved off of the highway with no safety features kicking in to help keep it on the road. No automatic emergency braking started. The vehicle was still going with the cruise control on following the collision. As of 3/20/2025 the vehicle is still available for inspection. This is the first report of this malfunction. The local sheriff was contacted following the accident. I do not have knowledge of who all has inspected the vehicle. There were no warnings or messages that the safety systems were not working. Yes, our safety was at risk. As the driver of the vehicle, I have broken my C2 vertebrae in my neck.

AIR BAGS

Airbags failed to deploy in a front crash. Passenger side curtain air bags deployed, but none of the others deployed. The lane departure or lane keeping assistance did not work. The vehicle slowly swerved off of the highway with no safety features kicking in to help keep it on the road. No automatic emergency braking started. The vehicle was still going with the cruise control on following the collision. As of 3/20/2025 the vehicle is still available for inspection. This is the first report of this malfunction. The local sheriff was contacted following the accident. I do not have knowledge of who all has inspected the vehicle. There were no warnings or messages that the safety systems were not working. Yes, our safety was at risk. As the driver of the vehicle, I have broken my C2 vertebrae in my neck.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving the vehicle(speed does not matter as this has occurred while standing at a stop light) all safety warning lights illuminate on the dash and render all of my safety features inoperative. This includes: ABS, Forward Collision Avoidance, Rear Collision Avoidance, and Park assist. Once this happens the vehicle becomes extremely difficult to operate and to stop. The remedy is to pull over, turn the vehicle off and open the drivers side door to shut off the RAC (Retained Accessory Control), let the vehicle sit for a minute or two, then restart the vehicle. All light will remain off and the car will function normally. This issue occurs at least 2-3 times per week and is extremely frustrating. I've taken the vehicle to the dealership several times for what they have determined to be a "software issue". Several trips have been for recalls, others have been for this issue and my Infotainment system going black. The Infotainment system going black is the second major issue with this vehicle. The dealership was able to get the system operating again with an additional software update, however it has not completely remedied the problem. The Infotainment system will still black out, but for only a quick second, then it comes back on. When it does this, I loose all settings including profiles and SiriusXM programmed stations. I've done a master reset on the Infotainment system and have had it back to the dealership, but it still has not been 100% resolved. This is a safety risk when it blacks out as I loose navigation, audio, and Bluetooth connectivity. Now my attention is not on the road but on the failed system. Dates and timeframe for service: Dec 18, 2024. Returned Dec 19, 2024: Electrical work Dec 6, 2024. Returned Dec 17, 2024: Electrical work Nov 11, 2024. Returned Nov 14, 2024: Electrical work Sept 7, 2024. Returned Sept 7, 2024: Warranty Recall\Oil change & tire rotation July 12, 2022. Returned July 12, 2022: Electrical work-Software

FORWARD COLLISION AVOIDANCE: WARNINGS

While driving the vehicle(speed does not matter as this has occurred while standing at a stop light) all safety warning lights illuminate on the dash and render all of my safety features inoperative. This includes: ABS, Forward Collision Avoidance, Rear Collision Avoidance, and Park assist. Once this happens the vehicle becomes extremely difficult to operate and to stop. The remedy is to pull over, turn the vehicle off and open the drivers side door to shut off the RAC (Retained Accessory Control), let the vehicle sit for a minute or two, then restart the vehicle. All light will remain off and the car will function normally. This issue occurs at least 2-3 times per week and is extremely frustrating. I've taken the vehicle to the dealership several times for what they have determined to be a "software issue". Several trips have been for recalls, others have been for this issue and my Infotainment system going black. The Infotainment system going black is the second major issue with this vehicle. The dealership was able to get the system operating again with an additional software update, however it has not completely remedied the problem. The Infotainment system will still black out, but for only a quick second, then it comes back on. When it does this, I loose all settings including profiles and SiriusXM programmed stations. I've done a master reset on the Infotainment system and have had it back to the dealership, but it still has not been 100% resolved. This is a safety risk when it blacks out as I loose navigation, audio, and Bluetooth connectivity. Now my attention is not on the road but on the failed system. Dates and timeframe for service: Dec 18, 2024. Returned Dec 19, 2024: Electrical work Dec 6, 2024. Returned Dec 17, 2024: Electrical work Nov 11, 2024. Returned Nov 14, 2024: Electrical work Sept 7, 2024. Returned Sept 7, 2024: Warranty Recall\Oil change & tire rotation July 12, 2022. Returned July 12, 2022: Electrical work-Software

ELECTRICAL SYSTEM

While driving the vehicle(speed does not matter as this has occurred while standing at a stop light) all safety warning lights illuminate on the dash and render all of my safety features inoperative. This includes: ABS, Forward Collision Avoidance, Rear Collision Avoidance, and Park assist. Once this happens the vehicle becomes extremely difficult to operate and to stop. The remedy is to pull over, turn the vehicle off and open the drivers side door to shut off the RAC (Retained Accessory Control), let the vehicle sit for a minute or two, then restart the vehicle. All light will remain off and the car will function normally. This issue occurs at least 2-3 times per week and is extremely frustrating. I've taken the vehicle to the dealership several times for what they have determined to be a "software issue". Several trips have been for recalls, others have been for this issue and my Infotainment system going black. The Infotainment system going black is the second major issue with this vehicle. The dealership was able to get the system operating again with an additional software update, however it has not completely remedied the problem. The Infotainment system will still black out, but for only a quick second, then it comes back on. When it does this, I loose all settings including profiles and SiriusXM programmed stations. I've done a master reset on the Infotainment system and have had it back to the dealership, but it still has not been 100% resolved. This is a safety risk when it blacks out as I loose navigation, audio, and Bluetooth connectivity. Now my attention is not on the road but on the failed system. Dates and timeframe for service: Dec 18, 2024. Returned Dec 19, 2024: Electrical work Dec 6, 2024. Returned Dec 17, 2024: Electrical work Nov 11, 2024. Returned Nov 14, 2024: Electrical work Sept 7, 2024. Returned Sept 7, 2024: Warranty Recall\Oil change & tire rotation July 12, 2022. Returned July 12, 2022: Electrical work-Software

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle came to a screeching stop with no visible reason for doing so. Three cars behind me also had to come to an abrupt and dangerous stop to avoid me. I pulled out of my driveway, began to drive, reached 10 mph, then came to a full brake, causing tires to screech. The speed of traffic behind me was approx 25mph.

SERVICE BRAKES

The vehicle came to a screeching stop with no visible reason for doing so. Three cars behind me also had to come to an abrupt and dangerous stop to avoid me. I pulled out of my driveway, began to drive, reached 10 mph, then came to a full brake, causing tires to screech. The speed of traffic behind me was approx 25mph.

UNKNOWN OR OTHER

The interior radio and heat and air display brightness. The brightness changes independently of lighting stays on 15 min to long at dusk, come on 17 min to quick at dawn causing a blinding effect for the driver putting anyone in vehicle and other drivers at risk. Took to dealer twice first time they said all of wagoners operated like this second time they said it was a software programming issue. There is no warning when this happens just super brightness.