2015 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

ELECTRICAL SYSTEM

The electronic shifter goes out of gear showing a long line with no gear letter while I am driving. I have to hurry and put it in a gear. It has done that while driving at a fast speed and a low speed. It scared me when I was on the highway going between 70 and 85. At first I didn’t know what to do whether to apply brakes or shift back in gear. I couldn’t apply brakes because someone was right behind me so I grab the shifter and push the button and put back in drive. That happened to me about three or four times going to work on a busy highway.

SEATS

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I went to my local Jeep dealer Pembroke Pines Jeep Auto Nation at 13601Pines Blvd Suite A Pembroke Pines, FL 33027. They told me it was a known issue and the service person made an appointment for me later that week , at which they replaced the headrest at no cost to me under a recall service bulletin issued by Jeep/Stellantis. The same thing happened last week while driving, when the passenger side headrest activated for NO reason, this time striking my wife in the head. I went back to the same dealership. They told me that this headrest is no longer covered under the warranty which has now expired in April of 2025. and would cost $800 to repair. They told me to call Stellantis and see if they would cover the repair. I went home and called Stellantis, whose customer service agent advised me that he was going to escalate my concern to his supervisor. I got a call today and they told me that my car is not covered by any warranty and that I would be responsible for the repair. My car VIN number does not fall under the recall which has expired. He also told me that Stellantis is not responsible for the repair and he should ask the dealer to see if they would possibly split the cost of the repair with me. This could of been a very serious situation, had I lost control of the vehicle as a driver. I looked further online and in Jeep owners club forums and this seems to be a common problem with Jeeps and Dodge Durangos, both owned by Stellantis. This is a clear and dangerous safety issue!

UNKNOWN OR OTHER

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I went to my local Jeep dealer Pembroke Pines Jeep Auto Nation at 13601Pines Blvd Suite A Pembroke Pines, FL 33027. They told me it was a known issue and the service person made an appointment for me later that week , at which they replaced the headrest at no cost to me under a recall service bulletin issued by Jeep/Stellantis. The same thing happened last week while driving, when the passenger side headrest activated for NO reason, this time striking my wife in the head. I went back to the same dealership. They told me that this headrest is no longer covered under the warranty which has now expired in April of 2025. and would cost $800 to repair. They told me to call Stellantis and see if they would cover the repair. I went home and called Stellantis, whose customer service agent advised me that he was going to escalate my concern to his supervisor. I got a call today and they told me that my car is not covered by any warranty and that I would be responsible for the repair. My car VIN number does not fall under the recall which has expired. He also told me that Stellantis is not responsible for the repair and he should ask the dealer to see if they would possibly split the cost of the repair with me. This could of been a very serious situation, had I lost control of the vehicle as a driver. I looked further online and in Jeep owners club forums and this seems to be a common problem with Jeeps and Dodge Durangos, both owned by Stellantis. This is a clear and dangerous safety issue!

AIR BAGS

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I went to my local Jeep dealer Pembroke Pines Jeep Auto Nation at 13601Pines Blvd Suite A Pembroke Pines, FL 33027. They told me it was a known issue and the service person made an appointment for me later that week , at which they replaced the headrest at no cost to me under a recall service bulletin issued by Jeep/Stellantis. The same thing happened last week while driving, when the passenger side headrest activated for NO reason, this time striking my wife in the head. I went back to the same dealership. They told me that this headrest is no longer covered under the warranty which has now expired in April of 2025. and would cost $800 to repair. They told me to call Stellantis and see if they would cover the repair. I went home and called Stellantis, whose customer service agent advised me that he was going to escalate my concern to his supervisor. I got a call today and they told me that my car is not covered by any warranty and that I would be responsible for the repair. My car VIN number does not fall under the recall which has expired. He also told me that Stellantis is not responsible for the repair and he should ask the dealer to see if they would possibly split the cost of the repair with me. This could of been a very serious situation, had I lost control of the vehicle as a driver. I looked further online and in Jeep owners club forums and this seems to be a common problem with Jeeps and Dodge Durangos, both owned by Stellantis. This is a clear and dangerous safety issue!

SEATS

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

AIR BAGS

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

POWER TRAIN

My car goes into neutral on its own.

FUEL SYSTEM, DIESEL

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had gone to the dealer three times for the recall repair before experiencing a failure with the vehicle; however, the part was not available for the recall repair. While awaiting the repair, while the contact's wife was driving approximately 60 MPH, there was a clanking sound coming from the engine compartment. The sound progressively grew louder. There was no warning light illuminated. On the fourth visit to the dealer, the vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that parts were on backorder and opened a case. The failure mileage was approximately 71,000.

ENGINE

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had gone to the dealer three times for the recall repair before experiencing a failure with the vehicle; however, the part was not available for the recall repair. While awaiting the repair, while the contact's wife was driving approximately 60 MPH, there was a clanking sound coming from the engine compartment. The sound progressively grew louder. There was no warning light illuminated. On the fourth visit to the dealer, the vehicle was diagnosed with engine failure, and the contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that parts were on backorder and opened a case. The failure mileage was approximately 71,000.

UNKNOWN OR OTHER

Driver side headrest deployed on its own while parked. No warning, no messages, no failures with the vehicle.

POWER TRAIN

Slipping, feels like transmission is going bad

UNKNOWN OR OTHER

The headrests on both my drivers and passenger side popped out. This seems to be a reoccuring issue with Jeeps and it happened while I was driving. The airbags have not been deployed and I was not in an accident. They will not go back in and Jeep wants $750 to replace each as they are not covered under a recall.

UNKNOWN OR OTHER

Component/System Involved: Active head restraint (headrest) – deployed without cause. The component is available for inspection upon request. I also have photos documenting the incident. Description of Incident: On August 6, 2025, at approximately 5:40 PM, while driving home from work at around 35 MPH, the driver-side headrest deployed suddenly and forcefully, striking the back of my head. There was no sudden braking, no impact, and no vehicle in front of me. The deployment was completely unprovoked and occurred under normal driving conditions. Safety Risk: This unexpected deployment posed a serious safety risk. It could have caused me to lose control of the vehicle and potentially crash. I am currently experiencing neck and upper back pain as a result. Reproducibility: The issue has not yet been inspected or confirmed by a dealer or independent service center, as it occurred just last night. Inspection: The vehicle and the headrest component have not yet been inspected by the manufacturer, police, or insurance representatives. Warning Signs: There were no warning lamps, messages, or any other symptoms prior to the failure. The deployment occurred without any indication or cause.

SEATS

I am writing to report a malfunction in the active headrest deployment system in my vehicle. While driving, the passenger’s side headrest unexpectedly deployed without any indication of an impact or collision, posing a potential safety risk. My wife was in the seat at the time when the unit deployed jarring her head forward. Upon my investigation, it appears that the one of the failure points were internal plastic components. This malfunction caused the headrest to deploy randomly, despite there being no collision or triggering event. While the headrest is designed to deploy during a rear-end collision to prevent neck injuries, its unintended activation while driving can cause discomfort, distraction, or even injury, especially if it occurs suddenly. If this happened during an emergency maneuver or while driving at high speed, it could also interfere with my ability to maintain control of the vehicle. At this time, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. However, I believe a more thorough inspection of the headrest system, and perhaps the vehicle’s onboard diagnostics, could provide insight into the issue. There were no warning lamps, error messages, or other noticeable symptoms prior to the headrest deploying unexpectedly. This malfunction occurred without any prior indication of a problem. The deployment was a sudden event while driving, with no alerts or warnings beforehand.

UNKNOWN OR OTHER

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

SEATS

Carbon fiber door panels completely fell off and driver rear end safety headrest went off while driving and gave me a minor blast on back off my head… I was not in a rear end collision!

UNKNOWN OR OTHER

Safety mechanism on head rests on both driver and passenger seat both have deployed without an accident happening.

SEATS

I was driving down the highway to work and all of a sudden my headrest came apart and hit my head. I was able to get pulled over but was stunned with what had just happened. I called a dealership to get the part fixed and they want 750 dollars. I do not have that kind of money and now am driving my jeep with the headrest messed up. I do not know what to do to get this fixed as it is a safety issue as I am driving down the road. Any help would be greatly appreciated.

SEATS

While driving the passenger side active headrest made a popping sound and the headrest sprung forward.

UNKNOWN OR OTHER

Driver side headrest deployed while parked overnight in my driveway. It is available for inspection. I was not in the car so no risk to myself or others. I have not yet called my dealership. No inspections have been made as yet.

SEATS

Front passenger active headrest deployed for no reason. No accident or damage. It deployed all by itself for no reason.

SEATS

The head rest on the driver side popped open without a crash.

SEATS

- Incident: Passenger seat headrest deployed without reason. Upon looking it was identified that the small plastic headrest clips spontaneously broke on their own (no accident). Car is parked in the garage every day. The headrest was normal when vehicle was parked. The headrest was found deployed when the car was utilized the next morning. - Available for inspection upon request. - Issue appears to be a well known problem for Jeep Grand Cherokee vehicles when looking online, yet no recall noted on my specific Jeep Grand Cherokee. - Safety: had this deployed while someone was in the car it could have caused injury. - No warning lights or other notifications before or after headrest deployment. - Jeep has never let me know about any headrest recall or potential headrest issue though all services have been done through their service departments.

FUEL/PROPULSION SYSTEM

This is in reference to recall #Z46/NHTSA 22V-406 On June 11 2025 I had my Jeep at the dealer for an unrelated problem. The next day when the dealer called me to let me now that my Jeep was ready they mentioned they preformed the high pressure fuel pump recall. I figured no big deal, no additional trip to dealer for the recall. After getting my vehicle home I looked in to what exactly was done as part of the recall. I also found the instructions for the work to be done and the parts to be replaced as part of this recall. The dealer only preformed part of the recall, they replaced the pump the filters and left the label pack in an envelope in the vehicle. When I called them the next day to ask why the additional parts were not installed they said that they do do that part of the recall for no contaminated vehicles. In the instructions for the recall it states numerous times that the high pressure fuel lines are one time use and to discard and replace the lines. In their own service instructions for high pressure fuel lines or whenever the lines need to be removed for a repair the fuel lines are to be replaced. I have had to pay for fuel lines in the past on a repair that required removal. So my question is are dealers required to replace one time use parts only when the customer is paying? same for the EGR tube and gasket. This recall was serious enough to cause a nation wide stop sale order on all dealer stock. the dealer that did this work is West Valley Chrysler Jeep Dodge 4174 West 3500 South West Valley City UT 84120 (801) 955-0872 Any help with this would be appreciated.

SEAT BELTS

Passenger seatbelt does not retract at all. Only 60k miles.

UNKNOWN OR OTHER

We were just driving on the road when the passenger head rest deployed forward. We were not hit or parked anywhere, just normal driving through town. This sent a slight tingling sensation around back of neck and spine, now just sore later in the day.

SUSPENSION

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that upon pulling into the driveway at 5 MPH, there was an abnormal snapping sound coming from the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where it was discovered that the rear cradle bolts attached to the suspension had failed. The contact stated that the failure caused damages the driveshaft, muffler, air bags, air suspension, and several other parts on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but was offered no assistance. The failure mileage was approximately 154,000.

SEATS

I was adjusting my front passenger seat when out of nowhere my headrest snapped/ pop open apart . Keep in mind I take care of my vehicle this shouldn’t had happened . I was checking it out and plastics pieces are broken they should fix it with a better material.

FUEL/PROPULSION SYSTEM

Both catalytic converters failed a while ago. Now spark plugs are going bad faster.

SEATS

The active headrest shot off without cause and whiplashed my head and neck. There was not an accident or any reason for it to go off.

UNKNOWN OR OTHER

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

ENGINE

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

VEHICLE SPEED CONTROL

The Traction control light comes on while driving, once that happens it changes the performance of the vehicle it stays in one and it doesn’t allow you to do more then 43 at the most.

SEAT BELTS

January 2, 2025 - the front passenger seat belt failed to retract. Since we always use the seatbelts when in our vehicle, we have not had anyone sit in that seat since. There were no warning lights, messages or hint of a problem prior to this failure. January 30, 2025 took the vehicle to the local Jeep dealer to have the problem looked at. Per the service order, seat belt was inspected using X90 instructions and it failed. Replacement part ( 1VL06DX9AG) was ordered and I was told it would be 2-4 weeks before the part would be available. February thru early May I would visit the local Jeep dealer, as well as other Jeep dealers I may drive by, to see if the part was available and I was told it was backordered and the waiting list for it was growing. May 28, 2025 - Jeep dealer service rep called me to say that it was still back ordered with no idea on when part would be coming in. Until repaired I remain unable to use the front passenger seat.

SEATS

While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the head rest had blown open. I have since learned that possibly the car maker is aware of the problem, I don't know if the car maker is fixing the problem. I see where this could have negative results to owners that already have neck and back problems, another big concern is having an accident. This occurred [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR BAGS

While driving downtown Atlanta, Ga I heard a loud noise and then a hit in the back of my head. I was startled at first not knowing what had happened. I first thought maybe I way hit by another vehicle, or someone may have thrown something from the overpass. I got off the interstate and found the head rest had blown open. I have since learned that possibly the car maker is aware of the problem, I don't know if the car maker is fixing the problem. I see where this could have negative results to owners that already have neck and back problems, another big concern is having an accident. This occurred [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS

The passenger seatbelt is broken, will not retract whatsoever!!

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for several miles. When I had the opportunity I pulled off the side of the road and called to have my vehicle towed to a service facility. I was informed by the mechanic that scanned my car for trouble codes, a P0336-00 was set in my PCM. The mechanic informed me that I would have to take the vehicle to a Jeep Chrysler dealer. This is apparently a known issue with 2014 to 2018 Jeep Grad Cherokees equipped with the 3.0L diesel engine including RAM 1500s of the same vintage with the same diesel engine installed. The specific problem is that the crank shaft tone wheel is not read by the crankshaft position sensor because of degradation to the tone wheel which is connected to the crankshaft. I have complied with all safety and emission recalls. Related: RC-RW68-20 Safety Recall W68 Transport Canada 2020-371 Loss of Crankshaft Position. Requires the replacement of the Tone wheel. Issued 02/11/2021. RC-RW58-20 Safety Recall W68 Transport Canada 2020-371 Loss of Crankshaft Position. Requires PCM Software update for Loss of Crankshaft Position. In lieu of the Tone Wheel failing, the computer uses the Camshaft Position sensor. This is only designed to not disable the car completely but allow the driver to pull of the road. P0335-00 or P0336-00 wil be set and a check engine light will illuminate. My vehicle was not included in the NTHSA Safety Recall and it should have been.

POWER TRAIN

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for several miles. When I had the opportunity I pulled off the side of the road and called to have my vehicle towed to a service facility. I was informed by the mechanic that scanned my car for trouble codes, a P0336-00 was set in my PCM. The mechanic informed me that I would have to take the vehicle to a Jeep Chrysler dealer. This is apparently a known issue with 2014 to 2018 Jeep Grad Cherokees equipped with the 3.0L diesel engine including RAM 1500s of the same vintage with the same diesel engine installed. The specific problem is that the crank shaft tone wheel is not read by the crankshaft position sensor because of degradation to the tone wheel which is connected to the crankshaft. I have complied with all safety and emission recalls. Related: RC-RW68-20 Safety Recall W68 Transport Canada 2020-371 Loss of Crankshaft Position. Requires the replacement of the Tone wheel. Issued 02/11/2021. RC-RW58-20 Safety Recall W68 Transport Canada 2020-371 Loss of Crankshaft Position. Requires PCM Software update for Loss of Crankshaft Position. In lieu of the Tone Wheel failing, the computer uses the Camshaft Position sensor. This is only designed to not disable the car completely but allow the driver to pull of the road. P0335-00 or P0336-00 wil be set and a check engine light will illuminate. My vehicle was not included in the NTHSA Safety Recall and it should have been.

UNKNOWN OR OTHER

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

AIR BAGS

The SRS airbag light keeps coming up and does not show up as an error when a diagnostic is run on the car and they need to pull tge system apart to figire iut what the issue is. Secondly the capless gas tank nozzle keeps falling off.

SEATS

The drivers headrest spontaneously exploded while we were driving and hit the driver in the back of the head and created a loud gunshot noise that startled us. When we stopped to inspect the headrest, the plastic clips that held it in place had snapped. We were not in a collision, nor did we hit any significant bumps. His head was not even touching the headrest when it occurred.

UNKNOWN OR OTHER

Car stalls without warning. Car is able to cruise and brake until I can pull off to the side of the road. Car will restart after turning it off. Speed, time, duration of the drive does not matter. It happened at 40 MPH, 60 MPH, 80 MPH. It happens 5 minutes into a drive or 20 minutes. Took it to the mechanic multiple times, codes do not pop up. Engine light does not come on. Mechanic is unable to find the problem.

SEATS

Driver side head restraint exploded automatically.

POWER TRAIN

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at 10 MPH in a parking lot, the vehicle unintendedly shifted into neutral. The contact stated that the RED caution warning light illuminated, and a message was displayed that the vehicle going too fast for the gear. The vehicle shifted into neutral independently. The vehicle was taken to the dealer however, there was no diagnostic test provided. The dealer stated that the vehicle was repaired; however, the failure reoccurred twice. On another occasion, after the vehicle was repaired, the vehicle shifted into neutral independently and the vehicle rolled backwards. The vehicle remained had been with the dealer since March 26, 2025. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 112,000.

ENGINE

Lifters are ticking. Yet another 3.6L Pentastar engine with the same issue, and no recall issued. Someone is going to die from this defect, if there haven't already been fatalities related to this problem.

SUSPENSION

Air suspension warning needs to be replaced

WHEELS

After a very long road trip, I noticed that the rear wheel well liners had come in contact with the rear tires. The contact was severe enough and prolonged enough to wear down the edge of the tires to the cords. Once I noticed the damage, I stopped driving the vehicle until I could get new tires. I do not have the tires but I took pictures and the wheel well liners still have a hole in them. Had I not noticed the damage, a catastrophic failure of the tire could have resulted with unknow consequences to myself or those driving near me. The wheel well liners did not come loose or detached from the vehicle. They somehow flexed forward and made contact with the tire. The tire/wheel did not flex or move rearward. This would have required major damage to the suspension of the vehicle and the vehicle would have been undrivable. My assumption is that with the very wet road conditions, the wheel well liners became very flexible but not enough to contact the tires. At highway speeds, due to the air flow around the vehicle, it appears that the lower quarter panels flexed inwards. This allowed the now flexible wheel well liner to flex forward, due to air pressure behind the wheel well liner, and make contact with the tire. Tire tires involved are not the stock make and model but were the stock size. I will be adding a small aluminum strip to the bottom of the wheel well liner to prevent this from happening in the future.

POWER TRAIN

The monostable shifter shifts without pressing the button. Can be bumped out of gear while driving. Message on display reads "service shifter". Replacement is necessary.

ENGINE

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head and the A/C condenser needed to be replaced. The independent mechanic made the contact aware of an unknown recall; however, the VIN was not included. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head and the A/C condenser needed to be replaced. The independent mechanic made the contact aware of an unknown recall; however, the VIN was not included. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

ENGINE AND ENGINE COOLING

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that there was coolant intrusion into the engine, and that the left cylinder head and the A/C condenser needed to be replaced. The independent mechanic made the contact aware of an unknown recall; however, the VIN was not included. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,000.

ENGINE AND ENGINE COOLING

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40-45 MPH, the vehicle hesitated and started losing motive power. The accelerator pedal was depressed, and the transmission failed to shift as needed. The check engine warning light was illuminated. The contact attempted to restart the vehicle, and the vehicle restarted after several attempts. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact stated that weeks before the failure while driving at an undisclosed speed, the vehicle went into LIMP Mode. The vehicle was taken to the local dealer where it was diagnosed that an unknown sensor needed to be replaced. The sensor was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000.

POWER TRAIN

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40-45 MPH, the vehicle hesitated and started losing motive power. The accelerator pedal was depressed, and the transmission failed to shift as needed. The check engine warning light was illuminated. The contact attempted to restart the vehicle, and the vehicle restarted after several attempts. The contact stated that the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact stated that weeks before the failure while driving at an undisclosed speed, the vehicle went into LIMP Mode. The vehicle was taken to the local dealer where it was diagnosed that an unknown sensor needed to be replaced. The sensor was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000.

POWER TRAIN

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving on the highway at 65 MPH, the transmission independently shifted into neutral. The contact coasted the vehicle to a stop on the side of the highway, restarted the vehicle, and continued driving normally. The vehicle was taken to a local dealer to be diagnosed; however, the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.

ENGINE

Cylinder 2 misfire

SEAT BELTS

Seat belt locks and is not functional

STEERING

My steering wheel electrical components don’t work including the windshield wipers.

SEAT BELTS

Passenger seat belt did not retract. No accident or any incident that led to it, normal use. Then noticed the plastic portion where the seat belt feeds is cracked and obstructing it from retracting without feeding it manually back through the shoot

SEATS

Seat active headrest deployed on its own. Plastics holding rod inside is broken and headrest cannot be snapped back into place. No warning or symptoms prior to failure. Headrest hit passengers head when it snapped and deployed.

SEATS

The headrest broke for no reason

SEATS

My driver seat headrest popped out while I was driving and hit the back of my head rather hard. It startled me and thankfully I was able to keep control of my vehicle. After investigating the issue, it is visible that the clips that hold the pressured headrest in place are broken. Jeep dealership said it is not a warranty issue and not a recall issue. It should be a defect issue for replacement. No warning lamps went off, no beeping prior to hit happening. Also, a few months later, the passenger headrest did the exact same thing. Nobody was even in the seat. I was driving and I heard a pop sound and looked over at the headrest protruding from its frame. Sure enough, same problem. Something broke inside of the headrest and I am unable to press it back together. One headrest doing it may not be an issue; however, BOTH headrest doing it while not being involved in hard breaking or an accident is not acceptabe.

SEAT BELTS

Drivers side safety belt does not retract and stays loose

UNKNOWN OR OTHER

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

ENGINE

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

ELECTRICAL SYSTEM

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

SERVICE BRAKES

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a result, the vehicle crashed into a 2015 Chrysler Town and Country where it came to a stop. No warning lights illuminated. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,535.

VEHICLE SPEED CONTROL

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a result, the vehicle crashed into a 2015 Chrysler Town and Country where it came to a stop. No warning lights illuminated. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,535.

POWER TRAIN

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a result, the vehicle crashed into a 2015 Chrysler Town and Country where it came to a stop. No warning lights illuminated. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,535.

POWER TRAIN

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

ENGINE

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

FUEL/PROPULSION SYSTEM

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

SEATS

Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

AIR BAGS

Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

ELECTRICAL SYSTEM

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But the recall is not vin specific so I can’t get it fixed fully covered by my dealer. Can you please review and assign the recall to my vin? Thank you

SERVICE BRAKES

My car has been having symptoms of a recall associated with other 2015 Jeep grand Cherokee - around electronic braking system , something with the brake booster. The brake light comes on. It has been for years. Mechanic couldn’t figure it out and finally mentioned it is likely from a recall. But the recall is not vin specific so I can’t get it fixed fully covered by my dealer. Can you please review and assign the recall to my vin? Thank you

UNKNOWN OR OTHER

While driving the vehicle the shifter goes into neutral from drive