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2004 JEEP GRAND CHEROKEE Complaints and Recall Information

The 2004 JEEP GRAND CHEROKEE has 1 complaint and 4 recalls filed with NHTSA. Owners most frequently report issues related to braking performance including abnormal noises, extended stopping distances, and warning lights. These problems often persist despite multiple repair attempts.

Common Issues
  • Abnormal brake noises. Clicking sounds occur when applying the brake pedal, which owners identify as unusual and concerning.
  • Braking performance loss. Vehicles take longer to come to a stop and do not brake normally, putting safety at risk.
  • ABS warning illumination. The ABS warning light activates unexpectedly, notably after driving over bumps.
  • Recurring brake failure. Replacing calipers, rotors, and pads does not stop the problem from returning.
  • Brake fluid leak. Leakage was noted around the rear passenger wheel well after adding brake fluid.
  • Multiple diagnostics. Several independent mechanics have worked on the vehicle without resolving the issue.
  • Dealer assessment incomplete. The dealership was contacted but did not complete diagnosis or repair at the time of report.
  • High mileage failure. Problems were reported at approximately 260,000 miles, indicating potential wear-related components.

There are 4 recalls affecting the 2004 Jeep Grand Cherokee, primarily concerning the air bag system and related control modules. These recalls address risks of unintended airbag deployment that could lead to injury or crashes.

Recalls
  • Air bag control module failure. NHTSA Recall 12V527000 affects 744,822 vehicles. A component failure may cause front airbags, side curtain airbags, and seatbelt pretensioners to deploy unexpectedly during operation. Chrysler will install a supplemental jumper harness free of charge. Owners are not advised to avoid driving or parking outside as no such advisory exists.
  • Air bag electronic control module defect. NHTSA Recall 15V673000 involves 284,611 vehicles. Electrical interference beyond module tolerance can cause unintended deployment of front and side airbags or seatbelt pretensioners. Dealers will replace the air bag electronic control module and side impact sensors as needed at no cost. No driving or parking restrictions are indicated.
  • Additional air bag control module replacement. NHTSA Recall 15V046000 covers 752,644 vehicles. Similar electrical noise issues can cause inadvertent airbag and seatbelt pretensioner deployment. Chrysler will replace the control module and sensors free of charge. This remedy overlaps with earlier recall campaigns and is strongly recommended to complete if pending. No do-not-drive instructions apply.

Owners affected by recurring brake issues or multiple unresolved safety recalls involving air bag deployment may have rights under their state’s lemon law. Those dealing with repeated repairs or persistent safety defects should consider consulting legal resources to understand their protections and options.

2004 JEEP GRAND CHEROKEE Summary

2004

Model Year

1

Total Complaints

3

Total Recalls

1782077

Vehicles Affected

Recalls

2004 JEEP GRAND CHEROKEE

284611 vehicles affected

15V673000

AIR BAGS:SIDE/WINDOW

Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Risk: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

2004 JEEP GRAND CHEROKEE

752644 vehicles affected

15V046000

AIR BAGS:FRONTAL

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Risk: Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

2004 JEEP GRAND CHEROKEE

744822 vehicles affected

12V527000

AIR BAGS

Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Risk: Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.

Complaints

2004 JEEP GRAND CHEROKEE

ID: 2119161

SERVICE BRAKES, HYDRAULIC

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact stated that the ABS warning illuminated after driving over a bump in the road. The contact stated that the failure was a recurring failure. The contact stated that the vehicle had been taken to several independent mechanics to be diagnosed. The contact stated that the calipers, rotors, and brake pads replaced; however, the failure reoccurred. The contact stated that recently after adding brake fluid to the brake fluid reservoir, there were signs of a brake fluid leak coming from the rear passenger’s side wheel well. The contact had taken the vehicle to a dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 260,000.