2021 JEEP GRAND CHEROKEE L

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

ELECTRICAL SYSTEM

One day, I tried to start my vehicle using the push start button, and it fell off into a hole. There were no indications or warning signs that the button was loose or needed to be replaced. When I took my vehicle to the dealership where I originally purchased it for routine maintenance, they never mentioned that the button had worn out. If it were an emergency situation where I had to turn the vehicle off and the button had randomly fallen off, there would be no other way to turn the vehicle off or on.

EXTERIOR LIGHTING

I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and have 3 small children this is very unsafe and they refuse to do anything about it

UNKNOWN OR OTHER

I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and have 3 small children this is very unsafe and they refuse to do anything about it

POWER TRAIN

Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months to a Year out due to the shear volume or parts and repairs currently needed by current owners. Leaving owners without a vehicle as they cannot drive the car once the issue arises due to potential damage to the head gaskets.

ENGINE

Jeep grand Cherokee L, the 3.7L V6 engine in the Jeep has experienced camshaft and valvetrain issues, often related to wear and lubrication problems. Sides a ticking and rough running/banging engine. Caused by faulty camshafts. The company knows the cam shafts are faulty, in Michigan the part is on back order by over 10,000 parts. The company is no longer creating the camshaft because of its known issues but also is not offering a replacement part or solution to the problem, repair and replacement of the camshaft through the dealer is 6months to a Year out due to the shear volume or parts and repairs currently needed by current owners. Leaving owners without a vehicle as they cannot drive the car once the issue arises due to potential damage to the head gaskets.

AIR BAGS

The airbags did not deploy

FORWARD COLLISION AVOIDANCE: WARNINGS

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive shaft was replaced, but additional repairs were needed. The vehicle was not repaired. The manufacturer was notified of the failure, but the case was closed, and the contact was referred to the dealer for assistance. The failure mileage was approximately 93,000.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving 70 MPH on an interstate and depressing the brake pedal to avoid a crash, the automatic emergency braking system suddenly engaged, and the vehicle experienced a drivetrain failure. The contact was able to pull over to the side of the road. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the drive shaft, the transfer case, and the drivetrain control module had failed and needed to be replaced. The drive shaft was replaced, but additional repairs were needed. The vehicle was not repaired. The manufacturer was notified of the failure, but the case was closed, and the contact was referred to the dealer for assistance. The failure mileage was approximately 93,000.

POWER TRAIN

The vehicle has twice gotten stuck in third gear. While driving, as it's shifting from third to fourth, will get stuck in third and clunk, and then rev. The engine light will come on, and it forces you to pull over. The manual shifters do not work either. You have to pull over, shut the car down, and restart. The engine light comes on but no errors are logged, and the engine light clears itself a few restarts later. The first time this happened to me, I was driving with my son and it startled us that the car didn't seem to go but revved high. The most recent time, July 18,2025 I took pictures. My whole family was in the car, and we were driving through a campground with people walking around. I didn't have time to make a decision to pull over. There wasn't anywhere safe to park, so we had to coast bit to find a spot.

SEATS

There were no warning lights, but when I got into car I seen my passenger seat swollen up. Looks like lumbar expanded and is going to pop. Could be dangerous if it explodes to the person sitting in the seat or behind. It just happened out of no where.

ENGINE

Was accelerating to pass another vehicle and all of the sudden the the check engine light came on and the engine started shaking as if it were shutting down. I was able to slow down and pull over on the side of the road. Now I am unable to accelerate over about 30 mph without this occurring.

FUEL/PROPULSION SYSTEM

[XXX] approx.[XXX], while driving my 2021 Jeep Grand Cherokee on [XXX] the Jeep without any warning sputtered and stopped in the middle of traffic. I could not get the car to keep running, and finally wouldn't start at all. I called the Sarasota Sheriff's Dept who came to the scene and found the situation to be dangerous to my vehicle and others using [XXX] they towed the vehicle to Sarasota Jeep on South 41. Received a call from Jeep on July 14, 2025 they advised me it was the Fuel pump integrated Power module which led to the stalling and eventually preventing the Jeep from starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

High Beam Headlights not working on Auto mode. Was inches away from Hitting a deer due to the high beam headlights not working. This would have been a very serious accident and I had my toddler in the car with me..... Same vehicle models have a recall for this, Recall is --- NHTSA Recall 21V-797, also known as Recall Y66, involves Chrysler (FCA US, LLC) vehicles due to a potential issue with difficulty activating high beams. The recall was issued because the high beam activation mechanism may not function as required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9, potentially reducing visibility for drivers. The National Highway Traffic Safety Administration (NHTSA) notified owners about this recall on October 28, 2021... Part Number - 68374988AA... Vehicle is 2021 Jeep Grand Cherokee L Laredo 4x4 3.6L V6..... Dealership service will not service this since there isn't a recall shown for my Jeep vin specifically. Even though there are identical models that have this recall. Jeep Dealership wants over $900 just to check and maybe service this issue..... This is a very serious issue. I have already scheduled an appointment on 7/18/2025 to have 3 other recalls fixed at this dealership and would like to ask for you to please have them service this issue as well since this is an oversight on the manufacturers end..... This high beam issue was caused by an oversight during vehicle programming, affecting "Body Controller Modules" with part number 68374988AA

EXTERIOR LIGHTING

High Beam Headlights not working on Auto mode. Was inches away from Hitting a deer due to the high beam headlights not working. This would have been a very serious accident and I had my toddler in the car with me..... Same vehicle models have a recall for this, Recall is --- NHTSA Recall 21V-797, also known as Recall Y66, involves Chrysler (FCA US, LLC) vehicles due to a potential issue with difficulty activating high beams. The recall was issued because the high beam activation mechanism may not function as required by Federal Motor Vehicle Safety Standard (FMVSS) No. 108 S9, potentially reducing visibility for drivers. The National Highway Traffic Safety Administration (NHTSA) notified owners about this recall on October 28, 2021... Part Number - 68374988AA... Vehicle is 2021 Jeep Grand Cherokee L Laredo 4x4 3.6L V6..... Dealership service will not service this since there isn't a recall shown for my Jeep vin specifically. Even though there are identical models that have this recall. Jeep Dealership wants over $900 just to check and maybe service this issue..... This is a very serious issue. I have already scheduled an appointment on 7/18/2025 to have 3 other recalls fixed at this dealership and would like to ask for you to please have them service this issue as well since this is an oversight on the manufacturers end..... This high beam issue was caused by an oversight during vehicle programming, affecting "Body Controller Modules" with part number 68374988AA

ELECTRICAL SYSTEM

I just discovered my IPC module is faulty and has been faulty. My vehicle has been putting itself into park while driving multiple times now in the little over 2 years I’ve had it. Along with many other electrical issues (power steering going out) engine not cutting off after putting it I to park and cutting the jeep off. Dash going out. Biggest issue is my vehicle causing me near miss traffic accidents. The dealership it was purchased from, certified. Hid service history reports at the sale. Also returned this vehicle multiple times without acknowledging the issue or even telling me they didn’t repair the issue. Last time it was picked up from Matt Bowers Jeep in Baton Rouge within 30 mins the issue was happening and more (rpms shooting up and Jeep taking off without giving it gas). I went public and another dealership reached out to help me. Within a few hours they noted that the vast majority of my modules weren’t updated, some bad and the IPC module keeps failing. They’re working with Stellantis trying to troubleshoot the issue. This has never been made known by Matt Bowers and matches the original service records hidden from day one. I cant get my vehicle back while the IPC module is faulty because it’s a serious safety hazard. Matt Bowers has put me back I to This vehicle multiple times knowing it was a hazard and I even Stated I felt unsafe in this Jeep. This is a serious safety hazard!!! Mopar was also made aware and has never returned any messages.

FORWARD COLLISION AVOIDANCE: WARNINGS

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not start until a software update a year or so ago. This is a well known and widespread problem, and there is even a DOT Bulletin on the issue: dot.report Bulletins Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly, I strongly believe this issue should be a manufacturer recall. I am available for any needs." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 seconds, hit the button again to turn it back on. It restarted.

VEHICLE SPEED CONTROL

2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 seconds, hit the button again to turn it back on. It restarted.

ENGINE

2021 Jeep Grand Cherokee L. I was idling at a light, which means the engine had auto-shut off. The light turned green and I stepped on the accelerator. Car kicked back on like normal and I got back up to speed ~45 mph. So now I'm about 1/4 mile past the light and I hear the engine kick off and lost all acceleration (everything else was normal). Warning popped up on the dash that "vehicle is not in park". I put on my hazards, braked to a stop, put the vehicle in park (nothing happened), hit the push button to turn the vehicle off, waited 2 seconds, hit the button again to turn it back on. It restarted.

ENGINE

My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered. I was forced to pay $175 for the same repair listed in the Z33 document (HVAC module flash, Labor Code 18-Z3-31-82), and this should have been covered. Stellantis is refusing reimbursement even though the issue and fix are identical.

ELECTRICAL SYSTEM

My vehicle was experiencing the exact same HVAC/AC issues described in Customer Satisfaction Notification Z33 for the 2021 Jeep Grand Cherokee L. Although the campaign specifically lists my make, model, and year, Stellantis claims my VIN is not covered. I was forced to pay $175 for the same repair listed in the Z33 document (HVAC module flash, Labor Code 18-Z3-31-82), and this should have been covered. Stellantis is refusing reimbursement even though the issue and fix are identical.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My Jeep over the last year has automatically put itself into park while I’m driving down the highway! I’ve had near miss accidents due to this. No warning lights, no signs something is wrong. It just either slams itself into park and locks up, then won’t turn off. The last times without warning my engine shuts off, my screen pops up saying put into park to start engine and the vehicle puts itself into park automatically. It’s happens fast to! I was swerved by other drivers each time. Jeep will do NOTHING about this! My power steering goes out randomly also. This has happened more than once since the end of 2023! I’m now scared to drive it.

FUEL/PROPULSION SYSTEM

My Jeep over the last year has automatically put itself into park while I’m driving down the highway! I’ve had near miss accidents due to this. No warning lights, no signs something is wrong. It just either slams itself into park and locks up, then won’t turn off. The last times without warning my engine shuts off, my screen pops up saying put into park to start engine and the vehicle puts itself into park automatically. It’s happens fast to! I was swerved by other drivers each time. Jeep will do NOTHING about this! My power steering goes out randomly also. This has happened more than once since the end of 2023! I’m now scared to drive it.

FORWARD COLLISION AVOIDANCE

The contact owns a 2021 Jeep Grand Cherokee L. The vehicle was included in NHTSA Campaign Number: 24V436000 (Back Over Prevention); and was taken to the dealer to update the radio software. The contact stated that after the recall repair was performed, the Forward Collision Avoidance activation button was no longer displayed on the infotainment center. The Forward Collision Avoidance Off warning light was illuminated on the instrument panel. The contact informed the dealer, who was unable to determine the cause of the failure. The dealer advised the contact to wait for a day; however, the failure persisted after the system reset. The manufacturer was not informed of the failure. The failure mileage was 18,000.

BACK OVER PREVENTION

The contact owns a 2021 Jeep Grand Cherokee L. The vehicle was included in NHTSA Campaign Number: 24V436000 (Back Over Prevention); and was taken to the dealer to update the radio software. The contact stated that after the recall repair was performed, the Forward Collision Avoidance activation button was no longer displayed on the infotainment center. The Forward Collision Avoidance Off warning light was illuminated on the instrument panel. The contact informed the dealer, who was unable to determine the cause of the failure. The dealer advised the contact to wait for a day; however, the failure persisted after the system reset. The manufacturer was not informed of the failure. The failure mileage was 18,000.

SEAT BELTS

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that the driver's side seat belt buckle was sticking. The contact was unable to lock the seat belt into the buckle. The vehicle was taken to the dealer, who diagnosed and determined that the seat belt and the buckle needed to be replaced. The vehicle was not repaired. The contact found information on NHTSA Campaign Number: 22V180000 (Child Seat, Seats); however, the VIN was not included, and the recall involved a different seat inside the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

STEERING

May 16,2025 my power steering light came on. I checked the fluid, and when I turned it back on it was gone. The next day, I started driving all my safety lights in dash & mirrors came on. When I pulled into my kids school it made a strange noise. I then drove right across the street to Lees tires. When I got there my power steering has completely quit working. They now saw my rack & pinions are broken & need replaced. I am now without a car until it is fixed

ENGINE

Presented as camshaft position sensor with loss of power, poor acceleration and general misfires. After many weeks of diagnostic and repairs, turns out to be a problem with the camshaft intake. Specifically the entire cam kit. Appeared 1 week after purchase as a check engine light. This problem had been confirmed by the chrysler dealership where I bought the car and sent it for diagnostic. Problem with the cam could result in sudden loss of power while driving/and or limp mode. Damage to transmission and other parts such as timing chain. I do not have any invoices, however this vehicle was in for service at greenwood auto in cortland ohio for a week before being transferred to Mig chryler in bellafontaine ohio where it was bought for service. Currently no invoice for the repair because the parts are not available due to high amount of demand for this specific problem. My jeep has now been in the shop for 4 weeks with no timeframe for parts.

UNKNOWN OR OTHER

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

POWER TRAIN

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

ELECTRICAL SYSTEM

While driving at 60mph, the vehicle became unresponsive and electronically shifted into park unexpectedly. No warning lights were present, and the dealership's service department could not replicate the issue.

FORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

ELECTRICAL SYSTEM

The vehicle didn’t automatic update of its “UCONNECT” system without warning after stopping at a gas station. Once the vehicle was turned back on after the update was completed there was a light on my dashboard signaling that the forward collision warning system is off. Some other things happened as well such as all my settings were reverted back to factory settings, and the menu screen was in Italian. After online research, it seems that this is a very common problem with the specific model. I was able to revert everything except for the Ford Collision , warning, which still states that it is OFF, after the update. After communicating all this information with Jeep, they want me to pay for a repair that was due to their system update.

LANE DEPARTURE: WARNING

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

STEERING

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

ELECTRICAL SYSTEM

Upon startup, power steering service needed, no AEB, no lane departure warning available. Power steering does not work.

ELECTRICAL SYSTEM

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

VEHICLE SPEED CONTROL

My dash cluster is completely blank. I am merely reporting this to the NHSTA for purposes of record and it being a very unsafe situation in not being able to see my speed among many other safety issues the cluster provides. This is a HUGE safety concern and caused me a great amount of stress trying to drive to work today. It looks as though Jeep has already provided a recall for a very similar issue with their Jeep Wranglers & Gladiator vehicles. I own a 2021 Jeep Grand Cherokee L - Attitude model.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

SERVICE BRAKES

ABS , Traction Control, Power brake booster, AEB inoperative after routine brake pads/rotor service. Vehicle was put into service mode via touch screen radio, rear brake service performed. Upon initial brake pedal application, required to exit service mode for rear brakes, to return caliper piston contact to brake pad. The vehicle disables abs and supporting system and sets codes c0050 , c2227 . As a technician my opinion is the extra brake fluid required to take up open space after service is discharged via accumulator into the brake system with no resistance or pressure due to caliper pistons expanding to the brake pads. These faults render the power brake boost abs and multiple other safety systems inoperative until a dealer level scan tool can perform abs initialization, and a hydraulic prove out test, and clear all codes, even with all code cleared power brake boost was lack just at best on initial test drive after service. A basic routine service should not affect a vehicle as adversely as this. While dealers may know what's going on your independently run shops and DIYers may return unsafe vehicles to customers/owners. This is the 3rd vehicle I have personally experienced this with. I will up load separate reports with those vins accordingly.

SEATS

Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.

FORWARD COLLISION AVOIDANCE: WARNINGS

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

POWER TRAIN

While driving my kids home from the school the vehicle stark jerking and kicking in the back while I was accelerating. Then the vehicle stopped shifting gears. I pulled to the side of the road turned off the car, turned it back on and it worked fine. I have this incident twice in two years. Secondly the paddle shift gear showed as disabled when I want to use manual gear. Checked the dashboard and there is no option saying enabled or disable peddle Shift gear. Thirdly the forward collision warning light is on on the dashboard. From time to Time the vehicle stops abruptly.

ELECTRICAL SYSTEM

The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues persist. The electrical system issues are now causing the car to drive inconsistently.

STEERING

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn in the intended direction. In addition, the contact stated several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and the steering wheel independently reset. The failure reoccurred, and the contact stated that the steering wheel seized. The vehicle was towed to the residence. The vehicle was scheduled for diagnostic testing the following week. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

FORWARD COLLISION AVOIDANCE: WARNINGS

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

ELECTRICAL SYSTEM

Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable.

FORWARD COLLISION AVOIDANCE: WARNINGS

December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and turning it back on while other times it was days. By the time a shop is able to get it in to be looked at the lights were off and not able to be recreated. It was at the dealership for a while and was told I could bring it home. I had concerns the and voiced them that although the light isn’t on now, what if it does turn on and I can’t turn the steering wheel while driving? It couldn’t be fixed if they didn’t know what was causing it. Eventually an ‘update’ was done and supposed to have fixed the problem. The radio still flashes a black screen periodically, the lights didn’t come on as frequent and the inability to turn the wheel went away. Until recently December 2024 intermittent lights that come on but do not stay on, check engine light, electric power steering, front collision (off) and traction control. These lights have come on intermittently but do not stay on. I have had times where I was unable to turn the wheel, luckily not on the road, the vehicle has lost traction while driving in the snow over the winter and has occasionally felt like the vehicle was ‘chugging’ down the road. Now the symptoms are not present every time a light turns on sometimes it runs fine. The length of time the lights stay on vary and again by the time I can get an appt the lights are off and the lights do not always come on at the same time as another. So the issue occurring with hardly any miles and no again with about 50k mils.

ENGINE

December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and turning it back on while other times it was days. By the time a shop is able to get it in to be looked at the lights were off and not able to be recreated. It was at the dealership for a while and was told I could bring it home. I had concerns the and voiced them that although the light isn’t on now, what if it does turn on and I can’t turn the steering wheel while driving? It couldn’t be fixed if they didn’t know what was causing it. Eventually an ‘update’ was done and supposed to have fixed the problem. The radio still flashes a black screen periodically, the lights didn’t come on as frequent and the inability to turn the wheel went away. Until recently December 2024 intermittent lights that come on but do not stay on, check engine light, electric power steering, front collision (off) and traction control. These lights have come on intermittently but do not stay on. I have had times where I was unable to turn the wheel, luckily not on the road, the vehicle has lost traction while driving in the snow over the winter and has occasionally felt like the vehicle was ‘chugging’ down the road. Now the symptoms are not present every time a light turns on sometimes it runs fine. The length of time the lights stay on vary and again by the time I can get an appt the lights are off and the lights do not always come on at the same time as another. So the issue occurring with hardly any miles and no again with about 50k mils.

STEERING

December 2021 about 2 months after purchasing, traction control, power steering light would intermittently turn on as well as the radio screen would flash black. All of these were separate problems and were not ways necessarily present when another light was on but they did occasionally all happen at the same time. Periodically, not every time when the light came there was the inability to turn the wheel. The length of time the light of inability to turn the wheel would vary sometimes the light would go away after turning the vehicle off and turning it back on while other times it was days. By the time a shop is able to get it in to be looked at the lights were off and not able to be recreated. It was at the dealership for a while and was told I could bring it home. I had concerns the and voiced them that although the light isn’t on now, what if it does turn on and I can’t turn the steering wheel while driving? It couldn’t be fixed if they didn’t know what was causing it. Eventually an ‘update’ was done and supposed to have fixed the problem. The radio still flashes a black screen periodically, the lights didn’t come on as frequent and the inability to turn the wheel went away. Until recently December 2024 intermittent lights that come on but do not stay on, check engine light, electric power steering, front collision (off) and traction control. These lights have come on intermittently but do not stay on. I have had times where I was unable to turn the wheel, luckily not on the road, the vehicle has lost traction while driving in the snow over the winter and has occasionally felt like the vehicle was ‘chugging’ down the road. Now the symptoms are not present every time a light turns on sometimes it runs fine. The length of time the lights stay on vary and again by the time I can get an appt the lights are off and the lights do not always come on at the same time as another. So the issue occurring with hardly any miles and no again with about 50k mils.

UNKNOWN OR OTHER

Jeep caught on fire in my garage in the middle of the night when it was off, burnt my entire house down, 4 fire investigaters and a forensic scientist, swaid the fire started in the battery compartment.

UNKNOWN OR OTHER

Sunroom seal flies off without warning. Potential danger to other vehicles on road with flying debris coming off sunroof. The seal has been replaced repeatedly, but continues to happen.

SERVICE BRAKES

Started my car and all brake lights came on. I had no brakes, brakes wouldn’t pump. Luckily I was a few miles from a Jeep dealer, they said it needed a brake module system, $1100 to repair. I have 56,000 miles and it is not under warranty.

FORWARD COLLISION AVOIDANCE: WARNINGS

The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249

ELECTRICAL SYSTEM

The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249

STEERING

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was included in NHTSA Campaign Number: 24V132000 (Suspension, Steering); which the contact related to the failure. The dealer determined that the lower control arms, the shocks, the axle shaft boots, and the sway bar end link needed to be replaced. The dealer informed the contact that the collateral damage repair could not be covered under the recall. The vehicle was not repaired. The contact had not yet received the recall notice. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

SUSPENSION

The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was included in NHTSA Campaign Number: 24V132000 (Suspension, Steering); which the contact related to the failure. The dealer determined that the lower control arms, the shocks, the axle shaft boots, and the sway bar end link needed to be replaced. The dealer informed the contact that the collateral damage repair could not be covered under the recall. The vehicle was not repaired. The contact had not yet received the recall notice. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.