JEEP GRAND CHEROKEE L

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

STRUCTURE:FRAME AND MEMBERS

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

BACK OVER PREVENTION:SOFTWARE

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

AIR BAGS:SIDE/WINDOW

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

SEATS

Randomly, the passenger and driver seat’s lumbar and massaging features power on. In the case of the lumbar systems, they inflate to the point of rupture, resulting to damage in the seating surface and the delamination of the rear seat panel. All of this occurred while driving.

LANE DEPARTURE: WARNING

There is an issue with the sensors. While driving for no reason it will break. It’s done it multiple times. While turning left. The sensors have stopped me in front of oncoming traffic. And won’t allow me to proceed forward. There is also an issue while trying to back out of parking spots. There will be nothing behind me. But it will break and not allow me to leave. This is very concerning. I am afraid to drive my vehicle. I’ve taken it into the dealership and they weren’t able to fix it.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

There is an issue with the sensors. While driving for no reason it will break. It’s done it multiple times. While turning left. The sensors have stopped me in front of oncoming traffic. And won’t allow me to proceed forward. There is also an issue while trying to back out of parking spots. There will be nothing behind me. But it will break and not allow me to leave. This is very concerning. I am afraid to drive my vehicle. I’ve taken it into the dealership and they weren’t able to fix it.

UNKNOWN OR OTHER

There is an issue with the sensors. While driving for no reason it will break. It’s done it multiple times. While turning left. The sensors have stopped me in front of oncoming traffic. And won’t allow me to proceed forward. There is also an issue while trying to back out of parking spots. There will be nothing behind me. But it will break and not allow me to leave. This is very concerning. I am afraid to drive my vehicle. I’ve taken it into the dealership and they weren’t able to fix it.

FORWARD COLLISION AVOIDANCE: WARNINGS

The instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well.

ELECTRICAL SYSTEM

The instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well.

ELECTRICAL SYSTEM

One day, I tried to start my vehicle using the push start button, and it fell off into a hole. There were no indications or warning signs that the button was loose or needed to be replaced. When I took my vehicle to the dealership where I originally purchased it for routine maintenance, they never mentioned that the button had worn out. If it were an emergency situation where I had to turn the vehicle off and the button had randomly fallen off, there would be no other way to turn the vehicle off or on.

FORWARD COLLISION AVOIDANCE: WARNINGS

The last forced OTA update we received on the vehicle has been a complete disaster. The build number is [XXX]. It has lit the FCW off light on the dash despite it being selected as on in the settings. It has also disabled the paddle shifters, randomly turns the language on our display to Italian, randomly locks up the UConnect system into an Android Command prompt and causes numerous issues with the radio. The update has also caused the driver's lumbar support to randomly inflate while driving the car. I've searched on many Jeep forums and this appears to be a common issue. My dealer says there is no "recall" yet from Jeep and wants to charge hundreds of dollars to reflash the software. All reports I have found online show that reflashing the software has not worked for others. See this link in particular: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEATS

The last forced OTA update we received on the vehicle has been a complete disaster. The build number is [XXX]. It has lit the FCW off light on the dash despite it being selected as on in the settings. It has also disabled the paddle shifters, randomly turns the language on our display to Italian, randomly locks up the UConnect system into an Android Command prompt and causes numerous issues with the radio. The update has also caused the driver's lumbar support to randomly inflate while driving the car. I've searched on many Jeep forums and this appears to be a common issue. My dealer says there is no "recall" yet from Jeep and wants to charge hundreds of dollars to reflash the software. All reports I have found online show that reflashing the software has not worked for others. See this link in particular: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)