2019 JAGUAR XE Complaints and Recall Information
The 2019 JAGUAR XE has 6 complaints and 3 recalls filed with NHTSA. Owners most frequently report issues with the back over prevention camera failing to display an image while reversing, impairing the rearview system. Another common complaint involves premature failure related to the Variable Camshaft Timing solenoids, resulting in engine repairs and safety concerns.
- Rear camera failure. The back over prevention camera often fails to display an image during reversing, impairing the rearview system and increasing the risk of collision.
- Wiring harness defect. Damage to wiring in the trunk causes the camera failures; the wiring harness requires inspection and replacement.
- Recall parts delay. Owners report receiving recall notifications but face extended wait times for necessary parts to complete repairs.
- Check engine light activation. The check engine light illuminates prematurely with complaints of related mechanical repairs needed.
- Timing chain and coolant pump issues. Some vehicles require new timing chains, sprockets, and coolant pumps due to breakdowns connected to camshaft timing problems.
- Camshaft timing solenoid defects. Technical Service Bulletins address insufficient wear and malfunctions, which have caused engine performance and safety risks.
- Customer service delays. Owners report prolonged wait times and inadequate responses when seeking repair claims or loaner vehicles related to the camshaft timing defect.
The 2019 JAGUAR XE has 3 recalls related to rearview camera and electrical system wiring defects. These recalls involve the rear compartment wiring harness affecting the back over prevention camera’s functionality.
- Rearview camera wiring harness. NHTSA recall 25V017000 affects 5,329 vehicles to fix wiring damage causing the rearview camera to fail to display images, which reduces rear visibility and increases crash risk. Dealers will inspect and repair or replace the wiring harness free of charge. Interim owner letters were mailed March 3, 2025; additional notifications are expected in Q4 2025.
- Back Over Prevention camera system. Recall 25V017000 also covers the camera system with a defect from wiring damage in the trunk affecting 2019-2020 XE models. The risk involves impaired rearview by failure to display the camera image, and dealers will perform free repairs or part replacement.
- Earlier camera wiring recall. Recall 23V501000 impacted 3,134 vehicles with similar wiring damage issues causing non-compliance with Federal Motor Vehicle Safety Standard 111 regarding rear visibility. Dealers repaired wiring harness defects at no cost following owner notifications sent October 4, 2023.
Owners facing repeated repairs for engine or safety system defects, or unresolved recall repairs on the 2019 JAGUAR XE, may want to explore their rights under state lemon laws. Consulting legal guidance on unresolved issues or persistent vehicle malfunctions could be beneficial.
2019 JAGUAR XE Summary
2019
Model Year
6
Total Complaints
2
Total Recalls
8463
Vehicles Affected
Recalls
2019 JAGUAR XE
5329 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display.
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
2019 JAGUAR XE
3134 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Complaints
2019 JAGUAR XE
ID: 2119227POWER TRAIN
I am the owner of a 2019 Jaguar XE with fewer than 50,000 miles on it. On July 11th, 2025, the check engine light came on, prompting me to drive straight to the Jaguar dealership for diagnostic evaluation. Upon inspection, I was informed that I needed a new timing chain, sprockets, and coolant pump. Shortly after, I became aware of Technical Service Bulletin (TSB) #H299NAS2, issued by Jaguar on December 22, 2020. This TSB acknowledged an issue with the Variable Camshaft Timing Solenoids and instructed dealers to perform repairs under warranty by October 31, 2022. A second TSB was issued on March 18, 2020 for "insufficient wear on of Variable Camshaft Timing solenoid bush". Despite multiple service visits to the dealership within this specified timeframe, Jaguar failed to address this issue on my vehicle, resulting in a premature safety defect. This defect has now rendered my vehicle unsafe for operation. In response, I filed a repair assistance claim with Jaguar on July 17th. I diligently followed up on the status of my claim via email on July 22nd, July 29th, August 1st, and August 4th. Each time, I was informed that the claim was still under review, with no estimated timeline provided for the review process. On August 8th, three weeks after submitting my claim, I sent a formal request for an update and requested a loaner vehicle if the review process was to be prolonged. I received no response. I reiterated this request on August 9th, again to no avail. On August 11th, I submitted a third request, which has also gone unanswered.
2019 JAGUAR XE
ID: 2119226ENGINE
I am the owner of a 2019 Jaguar XE with fewer than 50,000 miles on it. On July 11th, 2025, the check engine light came on, prompting me to drive straight to the Jaguar dealership for diagnostic evaluation. Upon inspection, I was informed that I needed a new timing chain, sprockets, and coolant pump. Shortly after, I became aware of Technical Service Bulletin (TSB) #H299NAS2, issued by Jaguar on December 22, 2020. This TSB acknowledged an issue with the Variable Camshaft Timing Solenoids and instructed dealers to perform repairs under warranty by October 31, 2022. A second TSB was issued on March 18, 2020 for "insufficient wear on of Variable Camshaft Timing solenoid bush". Despite multiple service visits to the dealership within this specified timeframe, Jaguar failed to address this issue on my vehicle, resulting in a premature safety defect. This defect has now rendered my vehicle unsafe for operation. In response, I filed a repair assistance claim with Jaguar on July 17th. I diligently followed up on the status of my claim via email on July 22nd, July 29th, August 1st, and August 4th. Each time, I was informed that the claim was still under review, with no estimated timeline provided for the review process. On August 8th, three weeks after submitting my claim, I sent a formal request for an update and requested a loaner vehicle if the review process was to be prolonged. I received no response. I reiterated this request on August 9th, again to no avail. On August 11th, I submitted a third request, which has also gone unanswered.
2019 JAGUAR XE
ID: 2114199ELECTRICAL SYSTEM
The contact owns a 2019 Jaguar XE. The contact received notification of NHTSA Campaign Number: 25V017000 (Back Over Prevention, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2019 JAGUAR XE
ID: 2114198BACK OVER PREVENTION
The contact owns a 2019 Jaguar XE. The contact received notification of NHTSA Campaign Number: 25V017000 (Back Over Prevention, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2019 JAGUAR XE
ID: 2074497BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Jaguar XE. The contact stated that while reversing, the back over prevention camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back-over prevention camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V017000 (Back Over Prevention, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
2019 JAGUAR XE
ID: 2074496BACK OVER PREVENTION
The contact owns a 2019 Jaguar XE. The contact stated that while reversing, the back over prevention camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back-over prevention camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V017000 (Back Over Prevention, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.