2011 INTERNATIONAL WORKSTAR Complaints and Recall Information
The 2011 INTERNATIONAL WORKSTAR has 0 complaints and 8 recalls filed with NHTSA. Owners most frequently report issues related to brake systems, electrical components, and visibility equipment. The defects identified in recalls affect critical vehicle functions such as braking, electrical system wiring, and sun shade mounting.
There are eight recalls issued for this model addressing defects in various systems, including brakes, electrical harnesses, alternators, and visibility components. These recalls cover safety hazards such as electrical shorts, brake failures, and potential fire risks, with remedies involving part replacements and wiring adjustments.
Recalls- Alternator wiring. Recall 12V196000 affects 19,264 vehicles. The alternator cable may rub on the power steering hose causing insulation chafing and electrical shorts, which can lead to vehicle fires. Navistar installs standoff brackets and reroutes wires to fix this issue.
- Slack adjusters. Recall 11V167000 involves 33 vehicles with automatic slack adjusters that may have incomplete casting integrity. The housing could break, causing brake failure and loss of steering control. Navistar replaces the faulty adjusters free of charge.
- Trailer ABS indicator. Recall 11V252000 covers 2,543 trucks that may have a brake system electronic control unit issue preventing the trailer ABS fault light from illuminating. This reduces driver awareness of ABS faults, heightening crash risk. Dealers reprogram or replace the unit at no cost.
- Check valve brake leak. Recall 12V052000 affects 17,867 vehicles equipped with Bendix ATR-6 relay valves that can leak internally in cold conditions, applying brakes unexpectedly and causing overheating or loss of control. Dealers provide a temporary repair pending a permanent fix.
- Electrical wiring harness. Recall 15V394000 pertains to 29,182 trucks where the grid heater power cable may contact a sharp metal edge, risking an electrical short and fire. Navistar secures the cable to prevent contact.
- Sun shade mounting. Recall 13V146000 involves 14,720 trucks with sun shades that may separate from the cab roof, which could distract the driver and increase crash risk. Dealers inspect and reinforce the sun shade mounts free of charge.
- HVAC system module. Recall 15V241000 covers 82,736 vehicles where an overvoltage event may cause the HVAC blower speed control module to overheat and fail, increasing fire risk. Navistar will replace the module with an upgraded version.
- Alternator bracket installation. Recall 11V426000 impacted 5,663 vehicles with alternator cables that could short due to rubbing on power steering hoses. Navistar installs brackets to reroute wiring away from the hoses. This recall was superseded by 12V196000.
Owners with repeated repairs related to these recalls or unresolved safety issues may have rights under their state’s lemon law. It may be advisable to consult with a legal professional familiar with consumer protection and vehicle safety laws.
2011 INTERNATIONAL WORKSTAR Summary
2011
Model Year
0
Total Complaints
8
Total Recalls
172008
Vehicles Affected
Recalls
2011 INTERNATIONAL WORKSTAR
82736 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
Risk: If the LPM overheats and fails, there is an increased risk of a fire.
2011 INTERNATIONAL WORKSTAR
29182 vehicles affected
ELECTRICAL SYSTEM:WIRING
Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed cable which can result in the cable contacting the metal edge on the cab.
Risk: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
2011 INTERNATIONAL WORKSTAR
14720 vehicles affected
VISIBILITY
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
Risk: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
2011 INTERNATIONAL WORKSTAR
19264 vehicles affected
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR, AND MODEL YEAR 2012 AND 2013 LONESTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH APRIL 4, 2012, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH BOSCH ALTERNATOR FEATURE CODES 08GGN, 08GGR, 08GHG, OR 08GHH. THE ALTERNATOR CABLE MAY RUB ON THE HIGH PRESSURE POWER STEERING HOSE, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
2011 INTERNATIONAL WORKSTAR
17867 vehicles affected
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKES CAUSING CONTINUOUS BRAKE APPLICATION.
Risk: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
2011 INTERNATIONAL WORKSTAR
2543 vehicles affected
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM NOVEMBER 5, 2010, THROUGH MARCH 10, 2011, FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)." THE TRAILER ABS FAULT INDICATOR LAMP IN THE INSTRUMENT CLUSTER WILL NOT ILLUMINATE DUE TO A PROGRAMMING OR HARDWARE ISSUE WITH THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT.
Risk: AN INOPERABLE TRAILER ABS FAULT INDICATOR MAY PREVENT THE DRIVER FROM BEING AWARE OF A TRAILER ABS FAULT CONDITION THEREBY POSSIBLY INCREASING THE RISK OF A CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
2011 INTERNATIONAL WORKSTAR
33 vehicles affected
SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC
NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR AND WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM OCTOBER 19, 2010, AND FEBRUARY 3, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UNDER NORMAL OPERATING LOADS.
Risk: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, REDUCING BRAKING CAPACITY AND, IN SOME CASES, CAUSING THE VEHICLE TO PULL TO ONE SIDE. REDUCED BRAKING PERFORMANCE AND/OR LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH.
2011 INTERNATIONAL WORKSTAR
5663 vehicles affected
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010-2012 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH MAY 31, 2011, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH ALTERNATOR FEATURE CODE 08GGN, 08GGR, 08 GHG, OR 08GHH. THE ALTERNATOR CABLE MAY RUB ON THE HIGH PRESSURE POWER STEERING HOSE, POSSIBLY CHAFING ITS INSULATION AND CAUSING AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Complaints
No complaints found.