2012 INTERNATIONAL TERRASTAR Complaints and Recall Information
The 2012 INTERNATIONAL TERRASTAR has 0 complaints and 5 recalls filed with NHTSA. Owners most frequently report issues related to various system defects addressed through recalls. No individual complaint details are available.
Five recalls have been issued affecting components including the fuel system, steering, visibility, electrical software, and HVAC system. These recalls address potential safety risks and require free repairs or part replacements by dealers.
Recalls- Fuel system cap. Recall 11V290000 affects 3,375 vehicles. The return fuel valve cap may fall off allowing air into the fuel system. This may cause hard starting, no start, or stalling leading to increased crash risk. Dealers will replace the valve cap free of charge.
- Steering gear pitman arm. Recall 12V170000 involves 234 vehicles. Over-tightened fasteners may fail causing pitman arm separation from the steering gear. This could cause loss of steering control and increase crash risk. Dealers will replace fasteners at no cost.
- Sun shade attachment. Recall 13V146000 covers 14,720 vehicles. The sun shade may not be properly secured and could partially or fully separate from the cab roof. Separation during driving could distract the driver and increase crash risk. Dealers will inspect and reinforce the mounting free of charge.
- Engine control software. Recall 14V063000 involves 538 vehicles equipped for emergency operations. An engine shutdown feature (EWPS) was mistakenly re-enabled after recalibration. This could cause unintended engine shutdown during emergencies, jeopardizing safety. Dealers will recalibrate the ECM software free of charge.
- HVAC power module. Recall 15V241000 affects 82,736 vehicles. Electrical overloads may cause the HVAC system linear power module to overheat and fail, increasing fire risk. Dealers will replace the module with an upgraded version at no charge.
Owners facing repeated repairs or unresolved recall defects should consider their rights under state lemon laws. Consultation with a qualified attorney may help resolve persistent safety or reliability issues.
2012 INTERNATIONAL TERRASTAR Summary
2012
Model Year
0
Total Complaints
5
Total Recalls
101603
Vehicles Affected
Recalls
2012 INTERNATIONAL TERRASTAR
82736 vehicles affected
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which is used to control the blower speed. The overvoltage condition could result in the overheating and failure of the LPM.
Risk: If the LPM overheats and fails, there is an increased risk of a fire.
2012 INTERNATIONAL TERRASTAR
538 vehicles affected
ELECTRICAL SYSTEM:SOFTWARE
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.
Risk: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
2012 INTERNATIONAL TERRASTAR
14720 vehicles affected
VISIBILITY
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun shades. The sun shade may not be properly secured to the cab roof panel which may result in partial or full separation of the sun shade from the roof panel.
Risk: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
2012 INTERNATIONAL TERRASTAR
234 vehicles affected
STEERING:GEAR BOX:SHAFT PITMAN
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL TERRASTAR TRUCKS, MANUFACTURED FROM AUGUST 23, 2011, THROUGH NOVEMBER 16, 2011 AND EQUIPPED WITH A SHEPPARD M83 STEERING GEAR (FEATURE CODE 05PSN). THE FASTENER ATTACHING THE PITMAN ARM TO THE STEERING GEAR SHIFT MAY HAVE BEEN OVER TIGHTENED. AS A RESULT, THE SECURING BOLT MAY FAIL AND THE PITMAN ARM MAY SEPARATE FROM THE STEERING GEAR.
Risk: IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
2012 INTERNATIONAL TERRASTAR
3375 vehicles affected
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 IC AC, BE, CE, HC AND INTERNATIONAL 4300, AND TERRASTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 25, 2010, THROUGH APRIL 4, 2011, AND EQUIPPED WITH A MAXXFORCE 7 ENGINE. A CAP ON THE RETURN FUEL VALVE MAY FALL OFF ALLOWING AIR TO BE DRAWN INTO THE FUEL SYSTEM POSSIBLY RESULTING IN ENGINE HARD START, NO START, OR STALL CONDITIONS.
Risk: ENGINE STALL ON THE ROADWAY INCREASES THE RISK OF A VEHICLE CRASH.
Complaints
No complaints found.