2016 INFINITI QX60 HYBRID Complaints and Recall Information

The 2016 INFINITI QX60 HYBRID has 0 complaints and 13 recalls filed with NHTSA. Owners most frequently report issues related to the hybrid powertrain and occupant classification system in air bags as reflected in recalls. No consumer complaints have been formally documented.

There are multiple recalls affecting this vehicle, involving systems such as the hybrid propulsion and air bag occupant classification. These address software defects and component replacements to mitigate safety risks.

• Hybrid Powertrain Control Module. Recall 21V774000 affects 7,634 vehicles including the 2016 QX60 Hybrid. The Hybrid Powertrain Control Module software may shut down the hybrid system and engine under certain conditions, causing loss of drive power and increasing crash risk. Dealers will reprogram the software free of charge with no "Do Not Drive" advisory. Owner notification was mailed in March 2022.
• Occupant Classification System. Recall 16V244000 covers over 3.2 million vehicles including the 2016 QX60 Hybrid. The front passenger Occupant Classification System may misclassify an adult as a child or an occupied seat as empty, potentially disabling the passenger frontal air bag. This raises injury risk in crashes. The remedy includes reprogramming or replacing control units free of charge. Interim notices were sent in May 2016, with further notifications pending parts availability.

Owners facing repeated repairs or ongoing recall issues with this vehicle may have rights under their state’s lemon law. Consulting a legal expert on consumer protection may be advisable for unresolved safety or performance defects.