2017 INFINITI QX30 Complaints and Recall Information
The 2017 INFINITI QX30 has 5 complaints and 9 recalls filed with NHTSA. Owners most frequently report problems with the driver’s side heater failing to warm properly, leading to visibility issues due to inability to defrost the windshield. Several complaints also involve clock spring failures affecting steering wheel controls, horn, and the driver’s airbag connection.
Common Issues- Driver side heater failure. The heater on the driver’s side blows only cold air while the passenger side heats normally, causing windshield defrosting problems and visibility hazards.
- Clock spring malfunction. Failures prevent steering wheel controls from functioning, disable the horn, and may impair the driver’s airbag connection, posing serious safety risks.
- Instrument panel warning. The front left malfunction warning appears, linked to a bad grounding circuit due to rust accumulation.
- Airbag warning light. The airbag warning light illuminates during operation, with diagnosis pointing to clock spring module failure requiring replacement.
There are 9 recalls issued for the 2017 INFINITI QX30. These recalls cover steering components, various airbag inflators, and related safety systems.
Recalls- Steering shaft issue. (NHTSA Recall 21V419000) Affects 1,959 vehicles due to excessive movement in the steering shaft bore hole that may cause separation of the universal joint bearing leading to loss of steering control and crash risk. Dealers replace the lower steering shaft at no cost.
- Driver-side curtain airbag. (NHTSA Recall 17V143000) Affects 79 vehicles where the curtain airbag inflator initiator may fail to ignite in a crash, preventing deployment and increasing injury risk. Dealers replace the curtain airbag assembly free of charge.
- Driver airbag unintended deployment. (NHTSA Recall 17V691000) Covers 17,507 vehicles where insufficient grounding and a broken clock spring may cause unexpected airbag deployment, risking injury and crashes. Grounding is added free of charge by dealers.
- Passenger airbag inflator defect. (NHTSA Recall 16V939000) Impacts 509 vehicles with a passenger airbag inflator that may fail to ignite, preventing deployment and increasing injury risk. Dealers replace the passenger airbag assembly at no cost.
Owners with repeated repairs or unresolved recall issues involving critical safety systems such as airbags or steering components may have rights under their state’s lemon law. Consulting with a consumer protection attorney can help clarify those rights.
2017 INFINITI QX30 Summary
2017
Model Year
5
Total Complaints
4
Total Recalls
20054
Vehicles Affected
Recalls
2017 INFINITI QX30
1959 vehicles affected
STEERING
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
2017 INFINITI QX30
17507 vehicles affected
AIR BAGS:FRONTAL
Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
2017 INFINITI QX30
79 vehicles affected
AIR BAGS:SIDE/WINDOW
Nissan North America Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The affected vehicles have a driver-side curtain air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
Risk: If the air bag fails to deploy in the event of a crash, it can increase the risk of injury.
2017 INFINITI QX30
509 vehicles affected
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles manufactured August 11, 2016, to September 27, 2016. The affected vehicles have a passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: A passenger air bag that fails to deploy in the event of a crash can increase the risk of injury.
Complaints
2017 INFINITI QX30
ID: 2122706STEERING
The driver’s side heater does not function correctly. When heat is turned on, the passenger side warms but the driver’s side only blows cold air. This prevents the windshield on the driver’s side from properly defrosting/defogging in cold or wet conditions, which creates a serious visibility hazard. Additionally, none of the steering wheel controls function due to a diagnosed clock spring failure. This failure also affects the horn and may impact the driver’s airbag connection. A non-functioning horn prevents warning other drivers/pedestrians, and loss of airbag function creates a major crash safety risk. The vehicle was inspected at an Infiniti dealership, and the problems were confirmed. The issues appeared shortly after purchase and have been consistent since. Safety risk: – Reduced visibility due to inability to defrost/defog the driver’s side of the windshield. – Loss of horn function. – Potential failure of driver’s airbag deployment due to faulty clock spring.
2017 INFINITI QX30
ID: 2122705AIR BAGS
The driver’s side heater does not function correctly. When heat is turned on, the passenger side warms but the driver’s side only blows cold air. This prevents the windshield on the driver’s side from properly defrosting/defogging in cold or wet conditions, which creates a serious visibility hazard. Additionally, none of the steering wheel controls function due to a diagnosed clock spring failure. This failure also affects the horn and may impact the driver’s airbag connection. A non-functioning horn prevents warning other drivers/pedestrians, and loss of airbag function creates a major crash safety risk. The vehicle was inspected at an Infiniti dealership, and the problems were confirmed. The issues appeared shortly after purchase and have been consistent since. Safety risk: – Reduced visibility due to inability to defrost/defog the driver’s side of the windshield. – Loss of horn function. – Potential failure of driver’s airbag deployment due to faulty clock spring.
2017 INFINITI QX30
ID: 2122704VISIBILITY/WIPER
The driver’s side heater does not function correctly. When heat is turned on, the passenger side warms but the driver’s side only blows cold air. This prevents the windshield on the driver’s side from properly defrosting/defogging in cold or wet conditions, which creates a serious visibility hazard. Additionally, none of the steering wheel controls function due to a diagnosed clock spring failure. This failure also affects the horn and may impact the driver’s airbag connection. A non-functioning horn prevents warning other drivers/pedestrians, and loss of airbag function creates a major crash safety risk. The vehicle was inspected at an Infiniti dealership, and the problems were confirmed. The issues appeared shortly after purchase and have been consistent since. Safety risk: – Reduced visibility due to inability to defrost/defog the driver’s side of the windshield. – Loss of horn function. – Potential failure of driver’s airbag deployment due to faulty clock spring.
2017 INFINITI QX30
ID: 2084338AIR BAGS
The contact owns a 2017 Infiniti QX30. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clock spring module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,892.
2017 INFINITI QX30
ID: 2073790AIR BAGS
Instrument panel showed "Front Left Malfunction Service Required ". I believe it says bad grounding circuit due to rust accumulation.