2018 INFINITI Q60 Complaints and Recall Information
The 2018 INFINITI Q60 has 7 complaints and 1 recall filed with NHTSA. Owners most frequently report issues with the rear-view camera delivering distorted or scrambled images, creating visibility problems when reversing. There are also reports of failure in the Lane Departure and Forward Collision Avoidance systems. Additional complaints include problems with the ABS actuator, brake pedal performance, and airbag warning lights.
Common Issues- Rear-view camera failure. The backup camera image becomes distorted or scrambled, impeding visibility while reversing. Dealer reprogramming efforts do not resolve the problem.
- Safety system malfunctions. Lane Departure and Forward Collision Avoidance systems become inoperable without a determined cause, compromising driver assistance features.
- ABS actuator malfunction. Brake pedal feels spongy and travels to the floor when applied, affecting stopping ability.
- Airbag warning lights. In-dash and passenger-side airbag lights remain on. Dealer suggests replacing OCS Unit and Sensor at high cost, which owners find prohibitive.
- Emissions recall dispute. Conflicting information from Infiniti Consumer Affairs and dealers on recall eligibility for emissions related repairs, preventing legal smog certification and registration in California.
One recall affects the 2018 INFINITI Q60. It targets the back-up camera system and associated rear visibility functions.
Recalls- Back-over prevention system. NHTSA Recall 19V654000 affects 1,228,830 vehicles, including 2018-2019 Infiniti Q60 models. The rear-view camera can be adjusted incorrectly so no rear image appears when reversing, violating FMVSS 111. This increases crash risk. Nissan will notify owners and dealers will update the camera software free of charge. The recall started November 11, 2019. No "Do Not Drive" or "Park Outside" advisory applies.
Owners facing repeated repairs, unresolved recall issues, or persistent safety defects may have protections under their state’s lemon law. Consulting a qualified attorney can help clarify rights and options in these situations.
2018 INFINITI Q60 Summary
2018
Model Year
7
Total Complaints
1
Total Recalls
1228830
Vehicles Affected
Recalls
2018 INFINITI Q60
1228830 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Complaints
2018 INFINITI Q60
ID: 2110008AIR BAGS
In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the fact cost to repair is equivalent to the value of the vehicle. This is a safety hazard and have looked at Infiniti forums with my model having the same issue. A disaster waiting to happen with airbag not deploying when front passenger is sitting there in case of an accident. This should be a mandatory recall! It appears Infiniti have had similar issue with other models. Links to forums below - [XXX] [XXX] [XXX] PREVIOUS RECALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 INFINITI Q60
ID: 2109752SERVICE BRAKES
2018 Infiniti Q60, ABS Actuator is malfunctioning. Causing spongy feeling when applying breaks. When breaking, the pedal goes to the floor in order to stop.
2018 INFINITI Q60
ID: 2074853POWER TRAIN
On Feb 5, 2025, I received written confirmation from Infiniti Consumer Affairs (Case #[XXX]) that my vehicle was eligible for recall repair. However, on Jan 27, 2025, my Infiniti dealer (Stevens Creek Infiniti) informed me that Infiniti had denied the recall, despite this being necessary for California emissions compliance. This contradicts their initial confirmation and leaves me unable to legally smog or register the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 INFINITI Q60
ID: 2074852ENGINE
On Feb 5, 2025, I received written confirmation from Infiniti Consumer Affairs (Case #[XXX]) that my vehicle was eligible for recall repair. However, on Jan 27, 2025, my Infiniti dealer (Stevens Creek Infiniti) informed me that Infiniti had denied the recall, despite this being necessary for California emissions compliance. This contradicts their initial confirmation and leaves me unable to legally smog or register the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 INFINITI Q60
ID: 2072607FORWARD COLLISION AVOIDANCE
The contact owns a 2018 Infiniti Q60. The contact stated that while reversing the rear-view camera image was distorted and scrambled, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who reprogrammed the rear-view camera, but the failure persisted. Additionally, while operating the vehicle, the Lane Departure and Forward Collision Avoidance systems were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 22,000.
2018 INFINITI Q60
ID: 2072606LANE DEPARTURE
The contact owns a 2018 Infiniti Q60. The contact stated that while reversing the rear-view camera image was distorted and scrambled, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who reprogrammed the rear-view camera, but the failure persisted. Additionally, while operating the vehicle, the Lane Departure and Forward Collision Avoidance systems were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 22,000.
2018 INFINITI Q60
ID: 2072605BACK OVER PREVENTION
The contact owns a 2018 Infiniti Q60. The contact stated that while reversing the rear-view camera image was distorted and scrambled, creating a visibility hazard for the driver. The vehicle was taken to the local dealer who reprogrammed the rear-view camera, but the failure persisted. Additionally, while operating the vehicle, the Lane Departure and Forward Collision Avoidance systems were inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 22,000.