2023 INFINITI Q50

VEHICLE SPEED CONTROL

I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the dealer said they could not determine the cause. The car is available for inspection if needed. The safety risk is severe: I could not stop or accelerate safely, and I struggled to steer — this put me and other drivers in danger of a serious accident. I have experienced this more than once. The dealership originally diagnosed worn brake pads, which I had replaced at an independent shop, but the problem continued afterward. I also showed the dealership photos of the warning symbol that appeared on my dash during both incidents. The car has been inspected by the Infiniti dealer and an independent mechanic, but no resolution has been found. No inspections have been done by police or insurance. Given the serious nature of this malfunction, I am requesting this be investigated as a possible safety defect. Thank you, [XXX] Suffern, NY [XXX] [XXX] Infiniti Q50 2023 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

I’m reporting a recurring safety issue with my Infiniti Q50 involving the brake, steering, and acceleration systems. While driving, I’ve experienced the brake pedal becoming unresponsive, the gas pedal not reacting, and the steering wheel locking or feeling stiff, making it extremely difficult to control the car. The most recent incident occurred today, [XXX]. I had to stop driving immediately and had the car towed to an Infiniti dealership, where a full systems check was performed. However, since the issue didn’t replicate while there, the dealer said they could not determine the cause. The car is available for inspection if needed. The safety risk is severe: I could not stop or accelerate safely, and I struggled to steer — this put me and other drivers in danger of a serious accident. I have experienced this more than once. The dealership originally diagnosed worn brake pads, which I had replaced at an independent shop, but the problem continued afterward. I also showed the dealership photos of the warning symbol that appeared on my dash during both incidents. The car has been inspected by the Infiniti dealer and an independent mechanic, but no resolution has been found. No inspections have been done by police or insurance. Given the serious nature of this malfunction, I am requesting this be investigated as a possible safety defect. Thank you, [XXX] Suffern, NY [XXX] [XXX] Infiniti Q50 2023 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)