2019 INFINITI Q50 Complaints and Recall Information
The 2019 INFINITI Q50 has 5 complaints and 1 recall filed with NHTSA. Owners most frequently report issues with the vehicle tramaling or wandering at speeds above 50 mph, making it difficult to maintain a lane without constant steering corrections. Other complaints include engine and turbocharger failure along with sudden engine shutdown and acceleration problems.
Common Issues
- Steering instability. The vehicle wanders or tramples at speeds over 50 mph, requiring constant corrections to stay between lane lines despite tire changes and alignments.
- Engine knocking sound. An abnormal knocking noise occurs, triggering the check engine warning light and persisting when attempting to restart the vehicle.
- Engine and turbocharger failure. Diagnosed after towing, requiring replacement of both engine and turbochargers around 67,500 miles.
- Sudden engine shutdown. Engine suddenly turns off without warning while driving, followed by impaired acceleration limited to about 40 mph.
- Metal debris in oil filter. Presence of metallic particles indicates potential internal engine wear or damage, leading to recommendations for full engine replacement costing approximately $20,000.
A recall exists for the 2019 INFINITI Q50 affecting the back-up prevention sensing system and camera. The issue relates to the back-up camera and display settings, which can be adjusted to prevent the rear view image from showing. This defect impacts rear visibility and increases the risk of a crash.
Recalls
- Back-up camera system. NHTSA Recall 19V654000 affects 1,228,830 vehicles including the 2019 Q50. The back-up camera may fail to display the rear view if the settings are changed and retained. This noncompliance with FMVSS 111 raises crash risk. Nissan will notify owners and dealers will update the camera software free of charge starting November 11, 2019.
Owners dealing with repeated steering issues or serious engine failures may have rights under their state’s lemon law. Those affected by unresolved recall repairs should also consider consulting with a consumer protection attorney familiar with lemon law claims.
2019 INFINITI Q50 Summary
2019
Model Year
5
Total Complaints
1
Total Recalls
1228830
Vehicles Affected
Recalls
2019 INFINITI Q50
1228830 vehicles affected
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Complaints
2019 INFINITI Q50
ID: 2122055ENGINE
While driving, my vehicle suddenly shut off without warning. After restarting, the vehicle would not accelerate over 40 miles per hour. I had the vehicle inspected by the dealership, and they informed me that the engine oil filter contained metal debris. The dealership explained that the presence of metallic particles in the filter could indicate internal engine wear or damage, and they recommended a full engine replacement at a cost of approximately $20,000. At this time, I have not been shown the filter or the debris, but I was advised that this condition may require further diagnosis and possible engine repair or replacement.
2019 INFINITI Q50
ID: 2114054ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,500.
2019 INFINITI Q50
ID: 2114053ENGINE
The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,500.
2019 INFINITI Q50
ID: 2056887STEERING
Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.
2019 INFINITI Q50
ID: 2056886VEHICLE SPEED CONTROL
Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.