2014 INFINITI Q50 HYBRID Complaints and Recall Information
The 2014 INFINITI Q50 HYBRID has 1 complaint and 7 recalls filed with NHTSA. Owners most frequently report issues with the steering system, including intermittent failure that leads to the steering wheel seizing. Warning lights may illuminate during this malfunction.
Common Issues
- Steering failure. The steering wheel may seize intermittently and eventually stop functioning, accompanied by several unknown warning lights.
There are seven recalls affecting multiple systems on the 2014 INFINITI Q50 HYBRID. These recalls cover components related to the engine control, transmission, hybrid propulsion, air bag sensors, and steering systems.
Recalls
- Vehicle Speed Control and Engine. (NHTSA Campaign Number 14V583000) Approximately 6,562 vehicles manufactured from December 2012 to July 2014 are affected. A software error in the engine control module may cause the throttle chamber to reopen unexpectedly, potentially leading to unintended acceleration and increased crash risk. The remedy involves reprogramming the ECM free of charge.
- Automatic Transmission. (NHTSA Campaign Number 14V582000) About 817 vehicles produced from October 2013 to January 2014 may have damaged transmission housings that could crack and fracture, causing road debris and vehicle disablement. Dealers will inspect and replace transmissions if cracks are found at no cost to owners.
- Hybrid Propulsion System. (NHTSA Campaign Number 14V581000) Roughly 5,412 vehicles manufactured from December 2012 to June 2014 may experience electric motor failure while driving in electric-only mode, risking a stall-like condition and increased crash risk. Dealers will update the motor inverter software free of charge.
- Occupant Classification System for Air Bags. (NHTSA Campaign Number 16V244000) Over 3.2 million vehicles including the Q50 Hybrid may misclassify the front passenger seat occupant, potentially disabling the passenger air bag during a crash. Repair measures include reprogramming or replacing OCS control units at no charge.
- Direct Adaptive Steering and Electric Power Assist System. (NHTSA Campaign Number 16V430000) Roughly 28,182 vehicles from December 2012 to December 2015 may encounter startup errors in the steering system altering responsiveness and turning radius, increasing crash risk. Dealers will reprogram the steering ECU software free of charge.
Owners facing repeated repairs, unresolved recall issues, or safety defects with the 2014 INFINITI Q50 HYBRID may have rights under their state’s lemon law. Consulting a qualified attorney could help clarify available remedies.
2014 INFINITI Q50 HYBRID Summary
2014
Model Year
1
Total Complaints
5
Total Recalls
3337920
Vehicles Affected
Recalls
2014 INFINITI Q50 HYBRID
3296947 vehicles affected
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
2014 INFINITI Q50 HYBRID
28182 vehicles affected
STEERING:ELECTRIC POWER ASSIST SYSTEM
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
2014 INFINITI Q50 HYBRID
5412 vehicles affected
HYBRID PROPULSION SYSTEM
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Risk: The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
2014 INFINITI Q50 HYBRID
817 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Risk: The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
2014 INFINITI Q50 HYBRID
6562 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
Risk: The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
Complaints
2014 INFINITI Q50 HYBRID
ID: 2064035STEERING
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering wheel had seized. The contact stated that the failure was intermittent at first but then became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty or special repair programs. In addition, the contact referenced NHTSA Campaign Number: 16V430000 (Steering); however, the VIN was not covered under the recall. The failure mileage was approximately 102,000.