2011 HYUNDAI VERACRUZ

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Risk: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

ENGINE AND ENGINE COOLING:ENGINE

Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.

Risk: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

UNKNOWN OR OTHER

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.

ENGINE

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.

ELECTRICAL SYSTEM

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.