2022 HYUNDAI VENUE

UNKNOWN OR OTHER

My 2022 Hyundai Venue has a serious water intrusion issue that has gone unresolved for over a year. Every time it rains water pours into the cabin, especially on the passenger side leaving the floor soaked. I have to vacuum out water daily and use towels to prevent further damage. The vehicle has developed severe mold, which is a health risk, especially for my infant daughter who rides in the car. When the dealership first inspected it, they said it was the sunroof seal and would take several days to repair. Since the part wasn’t covered under warranty, I wasn’t offered a loaner and couldn’t be without a car. When I returned later, they said it likely wasn’t the sunroof after all, as there was no water damage at the top. They also said replacing the seal would be risky. After running their water tests, they claimed no water was entering the vehicle, despite clear evidence of ongoing leaks. To manage the constant water intrusion, I’ve had to regularly shop vac the car to remove standing water, line the interior with towels, and place multiple DampRid bags and buckets inside the vehicle weekly to try and reduce moisture. This has become a nearly daily routine, especially during rainy weather, and the problem continues to worsen. The interior constantly smells musty and feels unsafe for me and daughter. I am very concerned that the repeated water exposure may have damaged the electrical system or affected the airbags, especially the side airbags located in the door areas. I fear these safety systems could fail in the event of an accident. This is not an isolated problem. I have found multiple reports online of other Hyundai Venue owners experiencing the same leak in the same area. This suggests a larger factory defect that Hyundai is not addressing. See attached. I am asking NHTSA to investigate this issue, as it presents both a health and a serious safety risk. This defect should be evaluated for potential recall to protect other drivers and passengers.

STRUCTURE:BODY

My 2022 Hyundai Venue has a serious water intrusion issue that has gone unresolved for over a year. Every time it rains water pours into the cabin, especially on the passenger side leaving the floor soaked. I have to vacuum out water daily and use towels to prevent further damage. The vehicle has developed severe mold, which is a health risk, especially for my infant daughter who rides in the car. When the dealership first inspected it, they said it was the sunroof seal and would take several days to repair. Since the part wasn’t covered under warranty, I wasn’t offered a loaner and couldn’t be without a car. When I returned later, they said it likely wasn’t the sunroof after all, as there was no water damage at the top. They also said replacing the seal would be risky. After running their water tests, they claimed no water was entering the vehicle, despite clear evidence of ongoing leaks. To manage the constant water intrusion, I’ve had to regularly shop vac the car to remove standing water, line the interior with towels, and place multiple DampRid bags and buckets inside the vehicle weekly to try and reduce moisture. This has become a nearly daily routine, especially during rainy weather, and the problem continues to worsen. The interior constantly smells musty and feels unsafe for me and daughter. I am very concerned that the repeated water exposure may have damaged the electrical system or affected the airbags, especially the side airbags located in the door areas. I fear these safety systems could fail in the event of an accident. This is not an isolated problem. I have found multiple reports online of other Hyundai Venue owners experiencing the same leak in the same area. This suggests a larger factory defect that Hyundai is not addressing. See attached. I am asking NHTSA to investigate this issue, as it presents both a health and a serious safety risk. This defect should be evaluated for potential recall to protect other drivers and passengers.