2016 HYUNDAI TUCSON

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Risk: An engine compartment fire can increase the risk of injury or crash.

EXTERIOR LIGHTING:TAIL LIGHTS

Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

Risk: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.

ELECTRICAL SYSTEM:WIRING

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Risk: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

Risk: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.

STRUCTURE:BODY

The back passenger door will not open from inside or outside. The front passenger door will not open from outside or inside. The warranty will not cover this as they are saying it it wear and tear. Hyundai has confirmed they know there is an issue with the doors but refuse a recall to fix this.

VEHICLE SPEED CONTROL

I leased a 2016 hyundai tucson from Metcalf Auto Plaza [XXX]. Every week since then i have had to return the car for repairs. It got to a point where Neil suggested he can trade it for another but each and every vehicle i test drove to replace my car was NOT ready to be on the road but according to them every car had just got out the shop. Instead of trying to have issues resolved the mechanics decide to make "jokes" as if your pain and suffering is a joke. Since i did not want a trade in and wanted my car fixed instead Neil tried to tell me that this was my final offer which i declined because why not just fix my car? I went to talk to Neil in person September 9, 2025 about getting my car fixed and the frustrations i am having because having to return the car weekly and i havent had it for a month is outrageous. [XXX] i was driving the hyundai on the highway with my children in the car and the electricity to the car completely cut off but came right back on, i got off the highway and the car did it again and this time the wheel locked up and i almost wrecked the car. I called metcalf and the only thing they could tell me was they can tow my car to metcalf but me and my children had to find our own means of transportation. Every time i called to have my car serviced and told them about what i would hear and feel they could NEVER make the car "do it again". I am beyond frustrated, upset and terrified because i have been telling them about smoking coming from the engine, rattling noise etc. My kids lives were put in danger and the only thing they could say was "i apologize and we can tow the car to the shop". Did not care if we had transportation and have never offered to give us any after continously getting stranded in the car. Now the car is towed to their shop once again and the car wouldnt even turn over for me to get it out of the middle of the street. I was blocking traffic and had to have the police block INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

ENGINE

I leased a 2016 hyundai tucson from Metcalf Auto Plaza [XXX]. Every week since then i have had to return the car for repairs. It got to a point where Neil suggested he can trade it for another but each and every vehicle i test drove to replace my car was NOT ready to be on the road but according to them every car had just got out the shop. Instead of trying to have issues resolved the mechanics decide to make "jokes" as if your pain and suffering is a joke. Since i did not want a trade in and wanted my car fixed instead Neil tried to tell me that this was my final offer which i declined because why not just fix my car? I went to talk to Neil in person September 9, 2025 about getting my car fixed and the frustrations i am having because having to return the car weekly and i havent had it for a month is outrageous. [XXX] i was driving the hyundai on the highway with my children in the car and the electricity to the car completely cut off but came right back on, i got off the highway and the car did it again and this time the wheel locked up and i almost wrecked the car. I called metcalf and the only thing they could tell me was they can tow my car to metcalf but me and my children had to find our own means of transportation. Every time i called to have my car serviced and told them about what i would hear and feel they could NEVER make the car "do it again". I am beyond frustrated, upset and terrified because i have been telling them about smoking coming from the engine, rattling noise etc. My kids lives were put in danger and the only thing they could say was "i apologize and we can tow the car to the shop". Did not care if we had transportation and have never offered to give us any after continously getting stranded in the car. Now the car is towed to their shop once again and the car wouldnt even turn over for me to get it out of the middle of the street. I was blocking traffic and had to have the police block INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

STEERING

I leased a 2016 hyundai tucson from Metcalf Auto Plaza [XXX]. Every week since then i have had to return the car for repairs. It got to a point where Neil suggested he can trade it for another but each and every vehicle i test drove to replace my car was NOT ready to be on the road but according to them every car had just got out the shop. Instead of trying to have issues resolved the mechanics decide to make "jokes" as if your pain and suffering is a joke. Since i did not want a trade in and wanted my car fixed instead Neil tried to tell me that this was my final offer which i declined because why not just fix my car? I went to talk to Neil in person September 9, 2025 about getting my car fixed and the frustrations i am having because having to return the car weekly and i havent had it for a month is outrageous. [XXX] i was driving the hyundai on the highway with my children in the car and the electricity to the car completely cut off but came right back on, i got off the highway and the car did it again and this time the wheel locked up and i almost wrecked the car. I called metcalf and the only thing they could tell me was they can tow my car to metcalf but me and my children had to find our own means of transportation. Every time i called to have my car serviced and told them about what i would hear and feel they could NEVER make the car "do it again". I am beyond frustrated, upset and terrified because i have been telling them about smoking coming from the engine, rattling noise etc. My kids lives were put in danger and the only thing they could say was "i apologize and we can tow the car to the shop". Did not care if we had transportation and have never offered to give us any after continously getting stranded in the car. Now the car is towed to their shop once again and the car wouldnt even turn over for me to get it out of the middle of the street. I was blocking traffic and had to have the police block INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

ENGINE

In April of 2024, I bought my 2016 Hyundai Tucson for a certified dealership in FL. Within 2 months the car began shaking and I had to take it to have spark plugs replaced which cost several hundred dollars. Shortly after that in November 2024, I was driving on the highway to school when I got an ‘engine overheating alert’ and immediately pulled over to turn off the car. After waiting for a few minutes to let it cool down and noticing that the coolant was very low, I added some more coolant in and tried to restart the car, but it would not turn on. I had to get a tow truck to a repair shop to which they informed me that the headgasket had blown and it would cost about $12,000 to replace it. Ever since, my car has been towed to multiple Hyundai dealerships and repair shops when I sought after answers as to what happened and one told me that the engine was known for eating oil too quickly, causing it to blow. I bought the car only for $16,000 and would have to pay about the same amount just to fix the engine and reading multiple reports online have shown from other others having the same exact issues with no answers and being stuck. We have had it sitting in our garage ever since and still do not know what to do.

UNKNOWN OR OTHER

The rear doors stopped opening. Could be a failed lock actuator or the lock is sticking. This is a safety hazard, especially when traveling with a child in the car

POWER TRAIN

The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles later.the car only has 70,000 miles in it. I kept taking it to Hyundai to be looked at and they kept telling me it was just how the dual clutch transmission works. Now a year later they say it’s registering as a problem but don’t want to cover it under the warranty b/c I’m a second owner. If I was the original owner, it would be covered. If you look at the history of this year and make, you can see there have been issues with this car. I am extremely upset they aren’t willing to cover the cost. This is my [XXX] daughter’s car and this has been extremely dangerous to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023

FUEL/PROPULSION SYSTEM

1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023

POWER TRAIN

1. "Transmission or ECU" 2. There is a lag and sometimes almost stall when accelerating from a stop. I was turning into a lane from a stop sign and the car decided to not move for 3-4 seconds after pressing accelerator. If people had come around the blind corner when that happened I would have been T boned. 3. All four people living in my house...... and our mechanic. Yes 4.No, because were not paying for something that has had a recall. 5. We inherited this car from my grandmother and she knows nothing about cars so she never thought anything was wrong. Since the day we got it, it has been doing the same thing "DCT CONTROL LOGIC UPDATE & P0128 DTC LOGIC UPDATE (RECALL 149)" #17-01-023

UNKNOWN OR OTHER

i bought the car used, i took it in for diagnostics on my transmission. they claimed i needed a new one, not claiming i need a new clutch. my car’s model and year match the DCT recall problems. but not the vin. when my car was in the heat or accelerating it had the same issues listed. i believe this is a manufacturing issue.

POWER TRAIN

i bought the car used, i took it in for diagnostics on my transmission. they claimed i needed a new one, not claiming i need a new clutch. my car’s model and year match the DCT recall problems. but not the vin. when my car was in the heat or accelerating it had the same issues listed. i believe this is a manufacturing issue.

ELECTRICAL SYSTEM

i bought the car used, i took it in for diagnostics on my transmission. they claimed i needed a new one, not claiming i need a new clutch. my car’s model and year match the DCT recall problems. but not the vin. when my car was in the heat or accelerating it had the same issues listed. i believe this is a manufacturing issue.

ELECTRICAL SYSTEM

My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car

VEHICLE SPEED CONTROL

My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car

ENGINE

My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car

UNKNOWN OR OTHER

original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.

VEHICLE SPEED CONTROL

original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.

ENGINE

original owner. Car shook badly and hesitated losing speed at 61k. dealership replaced all or four ignition coils and spark plugs. Car started and burning oil at 61,000 despite regular oil changes at 3500. Mostly done by the dealership. Car has been burning oil uses 1 quart every 500 miles. All four window regulators have stopped working. I replaced one.

POWER TRAIN

1. December 2024: Hyundai dealership diagnosed my transmission as defective (unable to shift properly) and recommended a full replacement. Despite this, they assured me the vehicle was "safe to drive" without disclosing risks. - Unedited dealer text: "The tech said he doesn’t think it will break down or leave you stranded, he just can’t get it to shift correctly." - No warnings were given about prolonged use, highway driving, or potential failure. 2. Post-Repair Damage: After relying on Hyundai’s advice, the transmission worsened, causing additional damage (e.g., radiator failure). 3. Recall Negligence: My VIN was wrongly excluded from Recall 16V-628 (transmission control issues), despite exhibiting identical symptoms. They didn't cover repairs, despite their technician confirming the defect. The safety impacts are as follows: - Sudden loss of power while driving (e.g., inability to accelerate or shift). - Increased crash risk due to erratic transmission behavior. - Hyundai’s failure to warn put me and other drivers in danger. I am requesting: - Investigate why my VIN was excluded from Recall 16V-628. - Force Hyundai to reimburse repairs and extend recall coverage. - Require Hyundai to issue clear safety warnings after faulty repairs. Attached is the following: - The radiator repair invoice. - Proof of text from Hyundai. - Proof of my Vin being excluded from recall. - Quote for my transmission repair.

FUEL/PROPULSION SYSTEM

I have been dealing with ongoing engine performance problems for over a year. My Tucson consumes oil at an abnormal rate, and I constantly have to refill it. There is also sluggish acceleration, and the Check Engine Light has stayed on despite multiple inspections and maintenance efforts. I’ve seen hundreds of complaints about this exact issue from other Hyundai owners. I also found that an NHTSA investigation is ongoing, yet Hyundai continues to deny responsibility, often blaming the issue on the owner. I believe this is a safety concern and a manufacturer defect that needs to be addressed before more drivers experience full engine failure. Please investigate this further and include my VIN in any future action or recall.

ENGINE

I have been dealing with ongoing engine performance problems for over a year. My Tucson consumes oil at an abnormal rate, and I constantly have to refill it. There is also sluggish acceleration, and the Check Engine Light has stayed on despite multiple inspections and maintenance efforts. I’ve seen hundreds of complaints about this exact issue from other Hyundai owners. I also found that an NHTSA investigation is ongoing, yet Hyundai continues to deny responsibility, often blaming the issue on the owner. I believe this is a safety concern and a manufacturer defect that needs to be addressed before more drivers experience full engine failure. Please investigate this further and include my VIN in any future action or recall.

UNKNOWN OR OTHER

The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and my car failed 3 consecutive oil consumption test and Hyundai performed an engine cleaning, claiming it was going to fix the problem. This happened when the vehicle was still under warranty. At the time they said that if this did not fix the problem, they were still going to fix the car since the issue happened under warranty. The engine cleaning DID NOT fixed the problem, my car no longer has warranty and my catalytic converter fails and makes the vehicle inoperable in highway (engine ceases to accelerate) . We submitted a complain with Hyundai corporate and they denied fixing our car since the vehicle was no longer under warranty. I would like to ask for them to fix the engine and catalytic converter make the car operable again.

ENGINE

The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and my car failed 3 consecutive oil consumption test and Hyundai performed an engine cleaning, claiming it was going to fix the problem. This happened when the vehicle was still under warranty. At the time they said that if this did not fix the problem, they were still going to fix the car since the issue happened under warranty. The engine cleaning DID NOT fixed the problem, my car no longer has warranty and my catalytic converter fails and makes the vehicle inoperable in highway (engine ceases to accelerate) . We submitted a complain with Hyundai corporate and they denied fixing our car since the vehicle was no longer under warranty. I would like to ask for them to fix the engine and catalytic converter make the car operable again.

UNKNOWN OR OTHER

All Windows regulators failed one after another. They make sound when trying to close but nothing happens. The windows get stucked.

UNKNOWN OR OTHER

Door latch - after a few attempts of trying to open my rear passenger door. The handle does not seem to function properly and I’ve seen that a lot of 2016s Tuscon have this issue with their doors

SERVICE BRAKES

Brakes locks and the vehicle do not move. Vehicle was parked. Recently I noticed that the vehicle was breaking by itself instead of keep moving. Until today the vehicle brakes lock and do not move.

ENGINE

Me and my daughter were headed back home from a family trip and we were stranded on the side of the road luckily we had family tailing us!! My engine light came on while we were still in the city in Savannah so we stopped by an autozone and changed the spark plugs so the engine light stopped blinking but when we got about 20 miles from home it stopped going we had to pull over it started smoking and it was really hot but the temperature had never moved we had it towed home!! I keep my maintenance up regularly on my car I had 2 mechanics check it out they both said the piston is breaking the spark plugs and it’s something down in the motor that’s doing it I should not have any motor issues at all with my car!! Especially when I do my part at keeping it up I was quoted 7,738 to fix my car which I don’t have both mechanics said the engine in those cars are no good and it’s been recalls on them just not my model it’s not right I’m out of a car and no way to work or no way for my kids to get around they have to ride in Lyfts and Ubers with strangers I feel like my car should be fixed because I did my part at keeping it up and I’m still out of car and frustrated due to the companies negligence!!

UNKNOWN OR OTHER

-Power window failures of all 4 windows. -Windows will not open and close which creates a safety issue in case of an accident that renders the doors inoperable and escape is needed via windows. Also, if the driver is pulled over, the car windows do not work which makes the driver have to open the door which puts both the driver and police officer at risk. -Both a dealer service center and an independent service center has confirmed the problem. -Component was inspected by both a dealer maintenance shop and an independent repair shop. -There were no warnings.

ENGINE

total engine failure. per dealership mechanic, random misfires on all cylinders with a dead miss on 4

LANE DEPARTURE: BLIND SPOT DETECTION

While driving I noticed my ABS, Traction Control, AEB, and a couple of other lights came on. Upon restarting my car it was still there but the lights went away on their own after a few minutes of driving. They have been periodically turning and and off as I've driven the past couple of days. I went to the local mechanic shop who performed a diagnostic and found it to be a faulty left rear wheel speed sensor. When researching online, I've come across many people with the same make, model, and year as my car that have experienced this issue.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving I noticed my ABS, Traction Control, AEB, and a couple of other lights came on. Upon restarting my car it was still there but the lights went away on their own after a few minutes of driving. They have been periodically turning and and off as I've driven the past couple of days. I went to the local mechanic shop who performed a diagnostic and found it to be a faulty left rear wheel speed sensor. When researching online, I've come across many people with the same make, model, and year as my car that have experienced this issue.

ELECTRICAL SYSTEM

While driving I noticed my ABS, Traction Control, AEB, and a couple of other lights came on. Upon restarting my car it was still there but the lights went away on their own after a few minutes of driving. They have been periodically turning and and off as I've driven the past couple of days. I went to the local mechanic shop who performed a diagnostic and found it to be a faulty left rear wheel speed sensor. When researching online, I've come across many people with the same make, model, and year as my car that have experienced this issue.

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving on the highway at 55 MPH, the vehicle lost automotive power and started vibrating abnormally. There were no warning lights illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the ignition coils, water pump, spark plugs, valve, oil filter, and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

ENGINE

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving on the highway at 55 MPH, the vehicle lost automotive power and started vibrating abnormally. There were no warning lights illuminated. The contact pulled over and was able to restart the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the ignition coils, water pump, spark plugs, valve, oil filter, and the engine were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.

ENGINE

Engine has rod knock and low power due to rod bearing failure. There was never an illuminated oil light or message of any sort prior to failure. this vehicle has had oil changes regularly and never been an issue till now. With Hyundai not having a recall on this engine, and seeing many other reviews about this same issue it is a very dangerous issue leaving people stranded and loosing power in times where serious harm issues could occur and this issue is very costly being that the engine will have to be replaced. As a consumer taking care of the vehicle and still the engine failing due to the lack of integrity of Hyundai I believe Hyundai should step up and make it right and take care of the people who have spent there hard earned money on these cars and are now left in the dark.

ENGINE

Was driving down busy road when engine suddenly knocked violently and shut off rendering car inoperable. Inspection revealed low oil, despite not being due for an oil change after and no visible/identifiable leaks. Investigation by mechanic resulted in being told that numerous Hyundai engines like this are having the same problems and need total engine replacements. The call only had 70,000. Dealership said they see one a week.

UNKNOWN OR OTHER

Acceleration issues especially after coming stop. When proceeding to accelerate you can push pedal multiple times before the car jerks into movement.

FUEL/PROPULSION SYSTEM

The vehicle does not accelerate entering roadway, transmission replaced in 2022, catalytic convertor replaced in 2024. Several instances occurred when entering highway vehicle lost power and failed to merge safely, ultimately requiring hasty exit to roadside to avoid collision. The vehicle was purchased used but has been a safety risk since purchase date. Originally diagnosed transmission, then catalytic convertor, then knock control sensor. Engine oil is replaced more often than routine maintenance and refilled in between oil changes. Autonation Hyundai Mall of Georgia originally assisted with transmission replacement Feb 2022, catalytic convertor was replaced in Mar 2024. The vehicle has been parked for considerable time while insurance and car payments continue. In Feb 2025 my daughter was driving and was nearly rear ended when vehicle failed to accelerate, it has primarily parked since that time while exploring repairs. Car fails [XXX] enroute to game. Last quote to repair catalytic convertor was Total Automotive in Gainesville Ga. around 19 May 2025. I believe this vehicle poses a significant safety risk due to acceleration delays, all attempts to resolve have been unsuccessful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The vehicle does not accelerate entering roadway, transmission replaced in 2022, catalytic convertor replaced in 2024. Several instances occurred when entering highway vehicle lost power and failed to merge safely, ultimately requiring hasty exit to roadside to avoid collision. The vehicle was purchased used but has been a safety risk since purchase date. Originally diagnosed transmission, then catalytic convertor, then knock control sensor. Engine oil is replaced more often than routine maintenance and refilled in between oil changes. Autonation Hyundai Mall of Georgia originally assisted with transmission replacement Feb 2022, catalytic convertor was replaced in Mar 2024. The vehicle has been parked for considerable time while insurance and car payments continue. In Feb 2025 my daughter was driving and was nearly rear ended when vehicle failed to accelerate, it has primarily parked since that time while exploring repairs. Car fails [XXX] enroute to game. Last quote to repair catalytic convertor was Total Automotive in Gainesville Ga. around 19 May 2025. I believe this vehicle poses a significant safety risk due to acceleration delays, all attempts to resolve have been unsuccessful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

I received a email about a recall my vehicle has I made an appointment with the Hyundai dealership which sent the email. Hyundai Wesley Chapel in Tampa FL and I took it in on 6/16/2025 at 10am and waited an hour. The service advisor came to me and advised me that my vehicle was purchased in Puerto Rico and cannot be serviced because they don’t have the parts. This is unacceptable and don’t understand why they went through the trouble of sending me an email regarding this recall to waste my day at the dealership.

POWER TRAIN

Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption

FUEL/PROPULSION SYSTEM

Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption

ENGINE

Misfire, excessive oil consumption, engine knocking, loss of power/acceleration, gas smell, excessive gas consumption

ENGINE

Was driving down busy city road when engine suddenly knocked violently and shut off rendering car inoperable as traffic had to go around my disabled vehicle. Inspection revealed low oil, despite filling 4 weeks prior after change and no visible/identifiable leaks. Investigation by mechanic resulted in being told that numerous Hyundai engines like this are having the same problems and need total engine replacements. They said that they "see this at least once a week in these Hyundai's and Kia's". There were no warning lights or anything prior to the event.

ENGINE

I’ve been having ongoing issues with my 2016 Hyundai Tucson where the car struggles to accelerate, especially after stopping at red lights or pulling out into traffic. Sometimes, when I press the gas pedal, the car either hesitates badly or doesn’t move at all. A few times it’s completely stalled while trying to make turns or cross intersections, which has been really scary and dangerous. I did some research and found there was a known recall for this exact problem related to the Transmission Control Module software and the dual-clutch transmission. The symptoms described in the recall match mine perfectly, but when I checked my VIN, my vehicle isn’t included. I haven’t taken it to the dealer yet because I’m worried I’ll have to pay out of pocket for something that I believe is part of a known manufacturer issue.

POWER TRAIN

I’ve been having ongoing issues with my 2016 Hyundai Tucson where the car struggles to accelerate, especially after stopping at red lights or pulling out into traffic. Sometimes, when I press the gas pedal, the car either hesitates badly or doesn’t move at all. A few times it’s completely stalled while trying to make turns or cross intersections, which has been really scary and dangerous. I did some research and found there was a known recall for this exact problem related to the Transmission Control Module software and the dual-clutch transmission. The symptoms described in the recall match mine perfectly, but when I checked my VIN, my vehicle isn’t included. I haven’t taken it to the dealer yet because I’m worried I’ll have to pay out of pocket for something that I believe is part of a known manufacturer issue.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 70 MPH, the brake pedal inadvertently engaged, with the ABS warning light illuminated. The vehicle was taken to the dealer to be diagnosed and it was determined that the hydraulic unit assembly for the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

ENGINE

Excessive oil consumption

VISIBILITY/WIPER

The regulators and motors for the automatic windows have failed. The windows do not remain in the closed position causing the window to slide open. The front passenger window motor failed first and the driver's window failed shortly after. Both regulators and motors were replaced by the dealer in April 2024. The back passenger side window failed in December 2024 and has not been replaced. If needed, the faulty mechanism could be provided for inspection. Failure of the closing mechanism for the windows means they can easily be opened from outside. A malicious person could break into the vehicle simply by sliding the window down. To my knowledge, no one has inspected the regulators or motors. Two other 2016 Hyundai Tucson owners I know have also had their window regulators and motors replaced. There was no warning to the automatic window failure.

UNKNOWN OR OTHER

My 2016 tuscon has been giving be problems. I went to the dealership awhile back and told them that the oil has been burning having and that there's a perk when I start my car. They did an oil change and told me that I needed to lube the gears up first before running it. I assumed it was because my warranty was ending and because I was a girl, that was a quick go away problem. Well eastward today. I put oil in the engine at least once a week or more. The car is in the shop, and the machanics at pep boys are saying this is a reoccurring problem for this type of car. Also that all 2016 are made with the same engine pretty much so they should all be recalled. They quoted me 10 grand for a used engine. I'm taking it to hyundai, the pep boys told me that it's the same issues as the other recalls

ENGINE

My 2016 tuscon has been giving be problems. I went to the dealership awhile back and told them that the oil has been burning having and that there's a perk when I start my car. They did an oil change and told me that I needed to lube the gears up first before running it. I assumed it was because my warranty was ending and because I was a girl, that was a quick go away problem. Well eastward today. I put oil in the engine at least once a week or more. The car is in the shop, and the machanics at pep boys are saying this is a reoccurring problem for this type of car. Also that all 2016 are made with the same engine pretty much so they should all be recalled. They quoted me 10 grand for a used engine. I'm taking it to hyundai, the pep boys told me that it's the same issues as the other recalls

ENGINE

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at approximately 15 MPH, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle remained at the residence. A dealer was contacted and made the contact aware of an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

UNKNOWN OR OTHER

The window regulator for 3 of the 4 windows have failed, the first at approx. 80,000 miles, the second two at 113,000 miles. The windows were not being operated when the component failed and just randomly opened while driving and could not be closed via the switch. This caused distraction and difficulty driving as it was raining for the second incident. When observed, the plastic window regulators were degraded to the point that the plastic was a powder.

UNKNOWN OR OTHER

One of the back doors Will not open. Lock is stuck on. This is VERY Dangerous if need to get a child strapped IN/ OUT!!!! I googled this and see it's been a problem for many years on this make/model. HIGH FEES from dealers per door for their manufacturing Defect! Easy fit for a husband who will pull the door apart to fix the issue! Which MINE IS NOT!

UNKNOWN OR OTHER

Car started to not accelerate when pressing on gas pedal the RPMs would not raise or lower during this time it could be on a hill or on a flat surface at any type of stops whether it was a stop sign or a stoplight it didn't matter how much gas you gave the car it would not move and then it would start bouncing what I would describe as hopping the car would start jerking constantly until you released off the gas and gave it more gas until it would finally go this was happening on highways or on city streets while driving down a highway my engine made a funky sound and it turns out my engine rods blue I went to the dealership they told me my car was safe to drive I continued driving my car until it started not shifting this was 3 days after going to the dealership. I called the dealership back told them I was bringing my car to them due to the issues it was having. After several weeks the dealership told me my car needed a brand new engine and transmission due to engine rods breaking transmission went out and metal in the oil filter. Not even 6 months later my car is have the exact same issues and my dealership is not want to do anything to fix my car even with having a warranty to cover everything they fixed.

FUEL/PROPULSION SYSTEM

Car started to not accelerate when pressing on gas pedal the RPMs would not raise or lower during this time it could be on a hill or on a flat surface at any type of stops whether it was a stop sign or a stoplight it didn't matter how much gas you gave the car it would not move and then it would start bouncing what I would describe as hopping the car would start jerking constantly until you released off the gas and gave it more gas until it would finally go this was happening on highways or on city streets while driving down a highway my engine made a funky sound and it turns out my engine rods blue I went to the dealership they told me my car was safe to drive I continued driving my car until it started not shifting this was 3 days after going to the dealership. I called the dealership back told them I was bringing my car to them due to the issues it was having. After several weeks the dealership told me my car needed a brand new engine and transmission due to engine rods breaking transmission went out and metal in the oil filter. Not even 6 months later my car is have the exact same issues and my dealership is not want to do anything to fix my car even with having a warranty to cover everything they fixed.

ENGINE

Car started to not accelerate when pressing on gas pedal the RPMs would not raise or lower during this time it could be on a hill or on a flat surface at any type of stops whether it was a stop sign or a stoplight it didn't matter how much gas you gave the car it would not move and then it would start bouncing what I would describe as hopping the car would start jerking constantly until you released off the gas and gave it more gas until it would finally go this was happening on highways or on city streets while driving down a highway my engine made a funky sound and it turns out my engine rods blue I went to the dealership they told me my car was safe to drive I continued driving my car until it started not shifting this was 3 days after going to the dealership. I called the dealership back told them I was bringing my car to them due to the issues it was having. After several weeks the dealership told me my car needed a brand new engine and transmission due to engine rods breaking transmission went out and metal in the oil filter. Not even 6 months later my car is have the exact same issues and my dealership is not want to do anything to fix my car even with having a warranty to cover everything they fixed.

ENGINE

The engine sometimes stalls and does not accelerate in relation to the pressure applied to the gas pedal. This has caused me scenarios where I am waiting to make a left turn and putter into the lane of opposing traffic, instead of accelerating through the turn. Another symptom of the engine is burning engine oil excessively. I am not aware if the issues are related or not.

UNKNOWN OR OTHER

Excessive oil consumption which has then in turned caused my catalytic converter to go out.

ENGINE

Excessive oil consumption which has then in turned caused my catalytic converter to go out.

FUEL/PROPULSION SYSTEM

Fuel injectors no warning…went to get breaks checked, while they were checking them the engine light turned on after that they couldn’t get my car to start again.

ENGINE

Fuel injectors no warning…went to get breaks checked, while they were checking them the engine light turned on after that they couldn’t get my car to start again.

VEHICLE SPEED CONTROL

car is in limp mode,will not accelerate.Oil consultant over a few years.Dealership has requested new engine twice and denied by Hyundai USA.i have to put flashers on just to get on highway so im not killed.I will drive down the street and back and my engine will be extremely hot for hours.I am limited to my hometown only.I can not go out of my hometown due to heat of engine and blowing hoses and water pumps which has happened.This car is a danger and I am in financial burden to high repairs and excuses from dealerships.i have spent over 16,000 dollars and 3 catalyc converters later due to clogging ,in result to oul consumption.This car is a lemon and has ruined my life for the last 3/4 years.lots of stress and financial expenses only to have the same problem

ENGINE

car is in limp mode,will not accelerate.Oil consultant over a few years.Dealership has requested new engine twice and denied by Hyundai USA.i have to put flashers on just to get on highway so im not killed.I will drive down the street and back and my engine will be extremely hot for hours.I am limited to my hometown only.I can not go out of my hometown due to heat of engine and blowing hoses and water pumps which has happened.This car is a danger and I am in financial burden to high repairs and excuses from dealerships.i have spent over 16,000 dollars and 3 catalyc converters later due to clogging ,in result to oul consumption.This car is a lemon and has ruined my life for the last 3/4 years.lots of stress and financial expenses only to have the same problem

FUEL/PROPULSION SYSTEM

Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive

ENGINE

Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive

SUSPENSION

Engine is burning oil and has been for sometime. Won’t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive

ENGINE

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.

STRUCTURE:BODY

The door latch mechanisms are all faulty. I have read in many forums where this is a common issue with Hyundai models. The door latch on the back passenger door will not operate from inside or outside. The other three doors must be pulled on repeatedly in order to gain access. This creates a very dangerous situation of entrapment if there car were to catch fire or be in an accident. It’s almost impossible to get into the car from any door. The issue isn’t a locking issue either, doors will eventually open after repeated attempts.

STRUCTURE:BODY

Window is stuck down. Window does not roll up. The Hyundai Tucson doors are notorious for having problems from not unlocking, opening, to the windows not working. These are all safety hazards. The doors not unlocking or opening are covered under an extended warranty but the window issues, which are equally as problematic, have not been addressed and the dealership is price gouging customers for the fix.

ENGINE

I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.

ELECTRICAL SYSTEM

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.

POWER TRAIN

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, the transmission started slipping while accelerating. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System). The contact called an independent mechanic who provided a printout of a recall. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.

ELECTRICAL SYSTEM

The front passenger window regulator failed in Jan 2025. Before the complete fail, the power window was becoming sluggish when lowered/raised. I just paid $1,000 to have the dealer repair. I have seen dozens of online items regarding the identical issue. I consider it a safety issue because of easy entry to the vehicle interior and contents, including inclement weather that can damage interior electrical components

ENGINE

The exhaust manifold and turbocharger assembly have cracked, causing exhaust gases—including carbon monoxide—to leak into the cabin. This issue was confirmed by diagnostic testing at Burns Hyundai. The defective component is still installed on the vehicle and has been inspected upon request, costing me over $200 without any suggested reimbursement after I already told them the problem before testing. The cracked exhaust manifold allows carbon monoxide to enter the vehicle’s interior, posing a serious risk of carbon monoxide poisoning to both the driver and passengers. Additionally, the vehicle’s engine performance has been negatively affected, which could lead to unexpected failures while driving. Yes. Burns Hyundai conducted diagnostic testing and confirmed the issue, identifying cracks in both the exhaust manifold and turbocharger assembly. Despite this confirmation, Hyundai corporate has refused to cover the repair under warranty. The vehicle has been inspected and diagnosed by a Hyundai dealership service center (Burns Hyundai), and the issue has been reported to Hyundai corporate for review. No inspections have been conducted by law enforcement or insurance representatives at this time. Yes. Prior to the diagnosis, I experienced engine performance issues, including reduced power and inefficiencies, which I reported to Burlington Hyundai in 2021, when the vehicle was still under warranty. At that time, the exact cause was not properly addressed. The problem has since worsened, leading to the recent discovery of the cracked manifold. No specific dashboard warning lights were illuminated for this issue.

UNKNOWN OR OTHER

Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The teeth within a spool in the window regulator easily strip out leaving the window unable to be opened or closed. This has happened on three out of four windows on my vehicle.

ELECTRICAL SYSTEM

The front passenger and rear window regulators failed within 1 month of each other without any warning or symptoms. After inspection, it was identified that the plastic window regulator was completely shattered within the door. There was no damage to my vehicle that could have caused this. With the window regulator not working, my windows were not able to be opened or closed. The front window regulator actually got stuck in a down position. After some additional research online, I found several others who have had the same issues with the window regulators on their 2016 Hyundai Tucsons. This is a safety hazard because if I were ever be in an accident or a place where I need to exit through my windows and they are unable to go up and down for a safe exit. I have spent over $1600 in repairs to fix an issue that is clearly a defective part in the windows.

ELECTRICAL SYSTEM

Rear passenger door won’t open from inside or outside. Safety concern