2025 HYUNDAI TUCSON HYBRID Complaints and Recall Information

FUEL/PROPULSION SYSTEM

📌 NHTSA Complaint Description (Modify as Needed) 🚨 Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. 🚨 Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle’s movement. 🚨 Immediate Safety Risk: The sudden stalling on a highway put my family and other drivers at serious risk of a collision. We were left stranded for over 3 hours while waiting for assistance. The vehicle was inspected by Hyundai’s roadside assistance and later towed to the dealership. 🚨 Inspection & Confirmation of the Issue: The dealership and Hyundai’s technical team later diagnosed the issue as a failure in the electric oil pump and the oil pump control unit. Hyundai has not provided a clear resolution and is pushing for repairs, despite the vehicle failing immediately after purchase. The manufacturer and dealership have not provided a pre-delivery inspection report confirming whether the vehicle was defective before delivery. 🚨 No Prior Warning Signs: There were no warning lamps, error messages, or any prior symptoms before the failure. The issue occurred suddenly and repeatedly within minutes of taking delivery of the vehicle. 🚨 Request for Investigation: Given the severity of this mechanical failure and its potential to cause serious accidents, I am reporting this to the NHTSA for further investigation. This issue needs to be addressed immediately before it leads to a fatal accident for another Hyundai Tucson Hybrid owner.

POWER TRAIN

📌 NHTSA Complaint Description (Modify as Needed) 🚨 Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. 🚨 Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle’s movement. 🚨 Immediate Safety Risk: The sudden stalling on a highway put my family and other drivers at serious risk of a collision. We were left stranded for over 3 hours while waiting for assistance. The vehicle was inspected by Hyundai’s roadside assistance and later towed to the dealership. 🚨 Inspection & Confirmation of the Issue: The dealership and Hyundai’s technical team later diagnosed the issue as a failure in the electric oil pump and the oil pump control unit. Hyundai has not provided a clear resolution and is pushing for repairs, despite the vehicle failing immediately after purchase. The manufacturer and dealership have not provided a pre-delivery inspection report confirming whether the vehicle was defective before delivery. 🚨 No Prior Warning Signs: There were no warning lamps, error messages, or any prior symptoms before the failure. The issue occurred suddenly and repeatedly within minutes of taking delivery of the vehicle. 🚨 Request for Investigation: Given the severity of this mechanical failure and its potential to cause serious accidents, I am reporting this to the NHTSA for further investigation. This issue needs to be addressed immediately before it leads to a fatal accident for another Hyundai Tucson Hybrid owner.

ENGINE

📌 NHTSA Complaint Description (Modify as Needed) 🚨 Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. 🚨 Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle’s movement. 🚨 Immediate Safety Risk: The sudden stalling on a highway put my family and other drivers at serious risk of a collision. We were left stranded for over 3 hours while waiting for assistance. The vehicle was inspected by Hyundai’s roadside assistance and later towed to the dealership. 🚨 Inspection & Confirmation of the Issue: The dealership and Hyundai’s technical team later diagnosed the issue as a failure in the electric oil pump and the oil pump control unit. Hyundai has not provided a clear resolution and is pushing for repairs, despite the vehicle failing immediately after purchase. The manufacturer and dealership have not provided a pre-delivery inspection report confirming whether the vehicle was defective before delivery. 🚨 No Prior Warning Signs: There were no warning lamps, error messages, or any prior symptoms before the failure. The issue occurred suddenly and repeatedly within minutes of taking delivery of the vehicle. 🚨 Request for Investigation: Given the severity of this mechanical failure and its potential to cause serious accidents, I am reporting this to the NHTSA for further investigation. This issue needs to be addressed immediately before it leads to a fatal accident for another Hyundai Tucson Hybrid owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have had two incidents where the emergency braking system applied itself when there was no reason for it to do so. Both times there was a car in the distance, over 20 feet away that was slowing, and I was slowing as well. The second time it happened, it was with great force and I was fortunate that the car behind me was able to brake in time and avoid rear ending me.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2025 Hyundai Tucson. The contact stated while driving 15 MPH and depressing the brake pedal to decelerate, an unknown warning light was illuminated and a beeping sound was engaged. The contact stated that the vehicle failed to decelerate as intended and came to a sudden stop, causing another vehicle to crash into the rear of the vehicle. The air bags did not deploy. There was no injury sustained. The contact was able to drive the vehicle away from the scene. No police report was filed. There was no property damage. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The dealer informed the contact that they had turned off all the sensors, except for the rearview camera sensors, to prevent the failure from reoccurring. The vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 760.

FORWARD COLLISION AVOIDANCE: WARNINGS

The contact owns a 2025 Hyundai Tucson. The contact stated while driving 15 MPH and depressing the brake pedal to decelerate, an unknown warning light was illuminated and a beeping sound was engaged. The contact stated that the vehicle failed to decelerate as intended and came to a sudden stop, causing another vehicle to crash into the rear of the vehicle. The air bags did not deploy. There was no injury sustained. The contact was able to drive the vehicle away from the scene. No police report was filed. There was no property damage. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The dealer informed the contact that they had turned off all the sensors, except for the rearview camera sensors, to prevent the failure from reoccurring. The vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 760.

POWER TRAIN

On Jan 5th, with odometer reading of 1747 miles, while driving on a busy highway, the car's speed decreased until the car stopped without warning. After pushing the car into a gas station to get out of harm's way, we contacted Hyundai roadside assistance. The car was towed to a nearby Hyundai dealership. The problem was diagnosed the next day - the car needs a new transmission. The transmission is on backorder and will not be delivered to the dealership until the middle of March. Our new 2025 Tuscon Hybrid will be out of service for at least 10 weeks after breaking down on a major road without warning. The code is the bluelink app is P177700 -Powertrain transmission

ELECTRICAL SYSTEM

I purchased a brand new 2025 Hyundai Tuscan and with 984 miles I had an issue which first started when reversing the SUV into my garage. December 9th: When first starting the vehicle, all warning lights came on the dash. The ABS stating an issue with the braking system. I experienced a dead pedal and no power steering. After restarting the car all the lights went off and the car returned to normal. Code: DTC C165686 and DTC C162587 December 10th Error: Check driver assistance system While driving the vehicle which had no errors on start, the error came up again but this time power steering was available and the brake pedal appeared to be working. Originally, the Hyundai dealer would not be able to assist until the following week but after calling them and expressing safety concerns they immediately took the car and put me in a loaner. Code: DTC C165686 and DTC C162587 It’s Jan 3 2025 and the vehicle has been waiting for a replacement hybrid battery. The manufacturer told the dealership weeks ago that the error is due to a bad hybrid battery.