2021 HYUNDAI SONATA

POWER TRAIN:AUTOMATIC TRANSMISSION

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Risk: Loss of drive power increases the risk of a crash.

VISIBILITY:WINDSHIELD

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Risk: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

ELECTRICAL SYSTEM

2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with no campaign/recall issued. Dealer states there is no recall campaign on this vehicles specific VIN # and NHTSA currently shows no open recalls for this vehicle. However, Hyundai advertises an 8-Speed DCT Safety Recall for the same year, make and model, and describes this identical issue, but has left this vehicle's VIN# out of scope for this recall, which is continuing to demonstrate the same issues. Current dealer/manufacturer response: On 9/4/2025, the dealer declined warranty or recall repair unless the fault was active on their diagnostic scan at the moment the scan was performed. A photo was provided to the mechanics of the dashboard showing the transmission service warning, with current mileage. The dealer advised there were no diagnostic log history showing the transmission error code even with photographic proof and attempted to return the vehicle to me. I have rejected the return of the vehicle and advised that this needs to be escalated, because if logs are not appearing, this is even a bigger cause for concern and that the vehicle is a safety hazard. Concern: Because this vehicle required an early transmission replacement and is now exhibiting new transmission/shifter warnings, I am concerned the failure relates to the known transmission/shifter recall on this model and that the recall scope and/or remedy is incomplete for the affected vehicles including my vin #. It is also possible the dealership is attempting to run out the warranty which expires in 3 months. Vehicle, photo of the warning, and service records are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

POWER TRAIN

2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with no campaign/recall issued. Dealer states there is no recall campaign on this vehicles specific VIN # and NHTSA currently shows no open recalls for this vehicle. However, Hyundai advertises an 8-Speed DCT Safety Recall for the same year, make and model, and describes this identical issue, but has left this vehicle's VIN# out of scope for this recall, which is continuing to demonstrate the same issues. Current dealer/manufacturer response: On 9/4/2025, the dealer declined warranty or recall repair unless the fault was active on their diagnostic scan at the moment the scan was performed. A photo was provided to the mechanics of the dashboard showing the transmission service warning, with current mileage. The dealer advised there were no diagnostic log history showing the transmission error code even with photographic proof and attempted to return the vehicle to me. I have rejected the return of the vehicle and advised that this needs to be escalated, because if logs are not appearing, this is even a bigger cause for concern and that the vehicle is a safety hazard. Concern: Because this vehicle required an early transmission replacement and is now exhibiting new transmission/shifter warnings, I am concerned the failure relates to the known transmission/shifter recall on this model and that the recall scope and/or remedy is incomplete for the affected vehicles including my vin #. It is also possible the dealership is attempting to run out the warranty which expires in 3 months. Vehicle, photo of the warning, and service records are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

UNKNOWN OR OTHER

The parking assistant camera on the front of the car is loose, which means that the bracket is broke. I took my car into Hyundai and they could not explain to me how it got broke or came loose and this is a safety issue because this helps you park and see what’s in front of you when parking.

ELECTRICAL SYSTEM

Owned car since 09/2024 with 64K miles. Battery system (12V/hybrid system) has shut down and died 47 times since 04/2025 - no shut downs before then. Car with ~69K miles at that time. Dealer had car six weeks (05/17 to 07/05/2025) and it died “a number” of times and report that Hyundai claims this is “what the car is supposed to do.” Since 07/05 it has died 12 times just sitting in my driveway or the lot at work. This is NOT normal. Internet blogs show DOZENS of other Hyundai hybrid owners reporting the exact same issue. Car now with 75K miles and under warranty. Dealer will not replace battery system.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.

AIR BAGS

During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.

UNKNOWN OR OTHER

I am writing to formally file a complaint regarding Hyundai’s Recall Campaign 216, which involves a safety defect related to the windshield assemblies of certain Hyundai vehicles. Despite the recall being issued to address the risk of inadequate windshield adhesion due to non-conforming clear coat paint, I have been unable to get my vehicle repaired. I contacted my local Hyundai dealership promptly after learning about the recall; however, they informed me that they were unable to perform the repair at the time due to not having a glass technician on staff/on site. I made multiple phone calls after anticipating the service manager’s follow up, as she promised, with dates a glass technician could be on site. I never heard back after leaving various voicemails or being put through to the wrong departments. This delay is concerning because the recall notice specifically outlines the increased risk of injury in a crash if the windshield is not adequately retained. As a concerned vehicle owner, I am left driving a potentially unsafe vehicle without any clarity on when a proper remedy will be available. I urge the NHTSA to investigate this matter and ensure that Hyundai and its dealerships are prepared and properly equipped to carry out the necessary recall repairs in a timely manner, in alignment with their safety responsibilities. I have attached the email received 7/31 from Hyundai following my customer service complaint I submitted 7/9. Please let me know if any additional documentation or vehicle information is required.

ELECTRICAL SYSTEM

This is on my 2021 Hyundai Sonata Hybrid Limited - for the 7th time the vehicle has been completely dead and unresponsive. I have had to gain entry to the vehicle using the manual key and press the "jump" button to get the vehicle to start. The Hyundai dealership ran a bunch of battery updates to the 12 volt battery several weeks ago and said that should hopefully fix the issue. Several weeks later on 07/19/2025 the vehicle was dead again. I had to use the key to manually gain entry and jump the car again. The dealership said that the 12 volt battery may need to be replaced and said that it is fully integrated with the hybrid battery system which is covered for 10 years/100K miles whichever comes first. I am still within the warranty period so hopefully Hyundai will fix the issue. From an online search, it appears this is not an uncommon issue with the Hyundai Sonata Hybrid. I am waiting on Hyundai for a fix and for .

POWER TRAIN

After initial startup and drive for a short time, I come to a stop. Then after vehicle doesn’t want to accelerate as it normally would. Vehicle struggles to gain speed but, the engine revs excessively. I pull off the road and come to a stop and try to accelerate again and the same thing happens. I shut the vehicle off and wait a few minutes,then restart and the vehicle accelerates normally again. There were no check engine lights the when this has happened.

ENGINE

After initial startup and drive for a short time, I come to a stop. Then after vehicle doesn’t want to accelerate as it normally would. Vehicle struggles to gain speed but, the engine revs excessively. I pull off the road and come to a stop and try to accelerate again and the same thing happens. I shut the vehicle off and wait a few minutes,then restart and the vehicle accelerates normally again. There were no check engine lights the when this has happened.

ELECTRICAL SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? RANDOM TOTAL ELECTRICAL FAILURE (DOORS WON'T UNLOCK, CAR UNRESPONSIVE) How was your safety or the safety of others put at risk? DIFFICULT TO GAIN MANUAL ENTRY TO CAR, PARTICULARLY IN DARK SITUATIONS Has the problem been reproduced or confirmed by a dealer or independent service center? NO, I HAVE TAKEN THE CAR IN FOR SERVICE TWICE AND THE ISSUE HAS NOT BEEN CORRECTED. THE CAR IS BACK AT THE DEALERSHIP NOW FOR A THIRD ATTEMPT. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO As a reference: [XXX] Key Takeaways from the Thread: Several 2021 Hyundai Sonata Hybrid owners (and a few Ioniq and Elantra Hybrid owners) are reporting the exact same symptoms: Random total electrical failure (doors won’t unlock, car unresponsive) Requires manual key to enter 12V battery reset button inside vehicle restores power No error codes or permanent fixes from dealerships Issue occurs sporadically, making it difficult to replicate or diagnose Some dealers have replaced the 12V battery or DC-DC converter, but results are mixed No formal recall exists yet, despite growing reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Every day the car is dead, have to take the manual key out pop door cover off unlock car manually push the 12v reset button and hold fob to start/stop button for car to work again. Happens daily.

UNKNOWN OR OTHER

The moon roof made a very loud noise as I was driving down the interstate. It sounded like a loud bang. The safety risk was that I could have jerked the wheel from the scare of the loud sound. My moon roof then shattered and began to fly off.

UNKNOWN OR OTHER

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe

FUEL/PROPULSION SYSTEM

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe

UNKNOWN OR OTHER

Rearview camera fails to display an image. It does work sometimes but then most of the times the rearview camera does not display any image as seen in the images attached. This issue started occurring recently, that is when I reverse the car, the rearview camera image is not displayed at all. Earlier the rearview camera was working with out any issue when I reverse the car. Issue seems to be same as campaign number: 24V879000

ELECTRICAL SYSTEM

12v battery dying randomly

UNKNOWN OR OTHER

P0741 code tcc solenoid

ELECTRICAL SYSTEM

The buttons to the door locking and unlocking don't work unless I open and close my door a few times. The same thing with the back windows. But after you do the trick and use the intended button once, it stops working and have to repeat the entire process over again. Which is not safe especially when the car is in motion, I am not able to use those buttons at all.

ENGINE

Air flow check engine light alerted and source was faulty fuel injector which required replacement of 4 fuel injectors.

FUEL/PROPULSION SYSTEM

The car would excelerate while in park. While I was pressing the brakes the car would jerk forward, it would not just quietly idle. While driving the car would randomly speed up or slow down. Sometime it would sound like it was going to shut off and start vibrating.

POWER TRAIN

My transmission on my 21 Hyundai sonata n line has failed. It began when the car needed to emergency brake when someone jump into my lane on the road. There’s grinding, and whining in the transmission along with delayed shifts, jerking and a burning smell that comes through the vents of my car upon start up. The recall on this transmission is because it may become defective. I bought the vehicle from a Honda not a Hyundai dealer in March of 2023 the recall campaign closed out Jan of 2023. According to Hyundai records show that the TCU update remedy was performed Jan of 23. However, even though that TCU update was performed, 2 years later my transmission began to fail. I brought it to my local dealer for a transmission drain and refill not a flush. Per the service manual it’s a drain and refill however they flushed it which caused the transmission to worsen. I took it back to have it diagnosed and I was told I needed my transmission replaced. Didn’t even explain why or go into further detail what was wrong with the transmission. I brought up the recall on the transmission and they did nothing to honor it. Now I’m stuck with a car with a broken transmission i can’t afford to fix and I’m gonna be forced to hand the car over to the bank. If this recall can still be honored please help.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

The contact owns a 2021 Hyundai Sonata. The contact stated while pulling out of a parking lot, the vehicle failed to accelerate as intended and started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injector needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that all four fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.

ENGINE

The contact owns a 2021 Hyundai Sonata. The contact stated while pulling out of a parking lot, the vehicle failed to accelerate as intended and started shaking abnormally. The check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injector needed to be replaced. The vehicle was towed to a dealer where it was diagnosed that all four fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.

UNKNOWN OR OTHER

My car is giving a p0741 code and I was told has something to do with transmission and my car has been jerking.

UNKNOWN OR OTHER

A semi truck passed me from the opposite direction and caused a gust of wind to be generated diagonally across the car. Both of us were traveling at highway speeds. The gust of wind caused the undercarriage retainers\clips to completely fail. The undercarriage folded back on itself and was pinned on both sides against each tire beneath the car. On the left side, the tire tore part of the undercarriage off as if it had came between the tire and the pavement. I believe this has the potential to cause a loss of control given ideal circumstances. Luckily, neither tire failed and I was able to safely pull to the side of the road to zip tie the undercarriage in place. However, part of the wheel well was shredded.

ELECTRICAL SYSTEM

On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous situation.

ENGINE

On 5 separate occasions the car has shut itself off while driving. After the first 2 times the car was taken to the dealership where they found nothing wrong and told us to replace the battery. The battery was replaced by the dealer and within the next two weeks the car shut itself off while driving 3 more times. The car will always start back up again right away. This is a very dangerous situation.

STRUCTURE:BODY

Sunroof exploded on the highway with no one in-front of me to kick up any rocks or debris.

UNKNOWN OR OTHER

I live northern suburbs of Illinois. I was backing out of a parking spot when I couldn’t switch gears from Reverse to Drive. My car showed flashing lights and said system malfunction and service immediately. I had to put the safety brake and turn of my car. It took a couple minutes to reset and turn on my car for me to move it.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Was driving in reverse out of garage and ABS brakes were applied like I hit a patch of ice stopping the car. Released when applied pressure to brake. Then while on highway going 60 miles an hour the emergency brake system went on for no reason applying pressure and red light came on the dash with a left facing arrow. System released within a few seconds but scared me and I still have to drive this car on highway.

SERVICE BRAKES

Was driving in reverse out of garage and ABS brakes were applied like I hit a patch of ice stopping the car. Released when applied pressure to brake. Then while on highway going 60 miles an hour the emergency brake system went on for no reason applying pressure and red light came on the dash with a left facing arrow. System released within a few seconds but scared me and I still have to drive this car on highway.