2018 HYUNDAI SONATA

ENGINE

Summary of the Problem: My 2018 Hyundai Sonata has a serious engine defect related to excessive oil consumption. Despite proper maintenance, the vehicle consumes large amounts of oil between service intervals. This has caused the engine to seize and the car’s software to restrict speed to 40 mph while driving, creating a dangerous situation on public roads. Details: Vehicle purchased from an authorized Hyundai dealer in Massachusetts (second owner). Issue first identified around 65,000 miles. Inspected multiple times at Stevens Creek Hyundai (San Jose, CA). Service center confirmed this is a known internal engine issue but refused to replace or repair unless the engine completely fails. I was told to “keep topping up oil,” which is not a safe or permanent solution. Safety Concern: Sudden engine seizure or restricted speed while driving could result in an accident, especially on highways. This defect places me and my family at serious risk of injury or death. Requested Action: I urge NHTSA to investigate Hyundai’s handling of this engine defect and require Hyundai to repair or replace affected engines before they fail, regardless of ownership status. Consumers should not have to wait for catastrophic engine failure to receive assistance.

ENGINE

Purchased a 2018 Sonata Sport in 2022 not knowing oil consumption was an issue. After noticing that my oil was low after I would get an oil change made me very suspicious. Drove to a Hyundai Service Center and paid out of pocket for a diagnostic. Was told cracked oil pan but they never performed any of the standard diagnostics for the high oil consumption. We ordered the oil pan and scheduled service, told we were good to drive & still till this day of 9/5/2025 I'm still putting oil in my car because it just burns through it. I am scared that this car leaves me on the side on the road with my kids. Also when I bought the car in march 29 2022 that car has given me nothing but problems with oil consumption, non stop spark plugs replaced & knocking. I have a video of the knocking & I’ve even asked Hyundai when I brought it in they couldn’t find the issue. They even ran dye through my engine to see if it had any leaks & it had none. So where is the oil going & why is my engine knocking?

ENGINE

Purchased a 2028 Sonata Sport in 2022 not knowing oil consumption was an issue. After noticing that my oil was low after I would get an oil change made me very suspicious. Drove to a Hyundai Service Center and paid out of pocket for a diagnostic. Was told cracked oil pan but they never performed any of the standard diagnostics for the high oil consumption. We ordered the oil pan and scheduled service, told we were good to drive & still till this day of 9/5/2025 I’m still putting oil in my car because it just burns through it. I am scared that this car leaves me on the side on the road with my kids.

ENGINE

The contact owns a 2018 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle shuddered before losing automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the engine and NOx sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer on several occasions for the repair; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

EXTERIOR LIGHTING

Back up lights. The lights constantly burn out causing the harness light holder to burn out. The lights will not come on even after replacing fuse and lights There are not back lights to warn patrons on the road for turning or stopping Yes it was taken to a dealership No it has not been inspected my either , but there is a recall on models of the same car but years 2011-2014 No there were no warnings , someone told me they were out

ENGINE

My 2018 Sonata has had an oil consumption problem since 2023. We initially thought it was the oil change garage issues. Had an oil consumption study conducted by Hyundai between July -September 2024. We were replacing 1,0 -1.5 qt oil every 700 - 1,300 miles. After the study, Hyundai told me I did not have an oil consumption problem. (Seriously?!?!) We had to replace the starter and now the spark plugs. Photo enclosed of how burnt the spark plugs were. Our mechanic was so mad that Hyundai was not honoring their warranty but allowing my engine and connected parts to just burn up. Hyundai told me to come in for another check tomorrow, 8/25/25. I called the Hyundai Consumer line on 8/18/25 (4th new case number in 13 months) and the person who answered the phone asked if I contacted a lawyer. I asked her if I needed to contact a ? I’ve been reading online about this problem today and found information about NHTSA and decided to file a complaint. This is dangerous because when the engine blows, I may be accelerating on the interstate and merging. That could be a fatal problem with this car. Traveling on the interstate on 8/10/2025 my Sonata stuttered and hesitated upon acceleration. We took back roads and limped home. My mechanic replaced the severely burnt spark plugs and told us our very nice car would be worthless soon if Hyundai did not fix this oil consumption problem. He called our Hyundai dealer on our behalf.

ELECTRICAL SYSTEM

I first noticed that my vehicle was consuming an excessive amount of motor oil, with the oil change light coming on every 1,500–2,000 miles. I routinely had to add oil between changes to keep it running. On May 30th, while driving on surface roads, I heard clanking noises from the engine. When accelerating, the vehicle clanked heavily, and then went into “limp mode,” limiting acceleration to about 10 MPH before struggling up to 30 MPH. I added oil, but a local shop diagnosed it with code P1326 (knock sensor) and advised that Hyundai engines are prone to failure around 100,000 miles and that I should take it to the dealer for warranty evaluation. I contacted Graham Hyundai, who told me they could not see the vehicle until July 1st and that I would be responsible for towing. I dropped the vehicle off on July 1st, but it was not inspected until July 8th or 9th. I was later told Hyundai was being consulted. Around July 15th–16th, the dealership informed me that I would need $1,500 in repairs. They stated the engine had passed the Hyundai Bearing Clearance Test (a $350 charge) and that Hyundai required me to pay for an ECU “KSD logic” upgrade ($175). They also stated the engine valve cover was leaking, requiring new spark plugs, for a total of $532. Additional charges included an oil change and other shop fees and taxes. After repairs, I was instructed to drive 1,000 miles and then return for an oil consumption test. After approximately 1,000 miles and four weeks, the dipstick check showed the vehicle had consumed nearly all of its oil. I was then told I now need a combustion chamber cleaning, costing approximately $850 and requiring three days in the shop. Given the oil consumption issues, repeated engine warnings, limp mode incident, and the significant costs already incurred for testing and required upgrades, I am requesting that my engine be replaced under warranty and that all fees I have already paid be reimbursed. Rather than keep paying for work.

ENGINE

I first noticed that my vehicle was consuming an excessive amount of motor oil, with the oil change light coming on every 1,500–2,000 miles. I routinely had to add oil between changes to keep it running. On May 30th, while driving on surface roads, I heard clanking noises from the engine. When accelerating, the vehicle clanked heavily, and then went into “limp mode,” limiting acceleration to about 10 MPH before struggling up to 30 MPH. I added oil, but a local shop diagnosed it with code P1326 (knock sensor) and advised that Hyundai engines are prone to failure around 100,000 miles and that I should take it to the dealer for warranty evaluation. I contacted Graham Hyundai, who told me they could not see the vehicle until July 1st and that I would be responsible for towing. I dropped the vehicle off on July 1st, but it was not inspected until July 8th or 9th. I was later told Hyundai was being consulted. Around July 15th–16th, the dealership informed me that I would need $1,500 in repairs. They stated the engine had passed the Hyundai Bearing Clearance Test (a $350 charge) and that Hyundai required me to pay for an ECU “KSD logic” upgrade ($175). They also stated the engine valve cover was leaking, requiring new spark plugs, for a total of $532. Additional charges included an oil change and other shop fees and taxes. After repairs, I was instructed to drive 1,000 miles and then return for an oil consumption test. After approximately 1,000 miles and four weeks, the dipstick check showed the vehicle had consumed nearly all of its oil. I was then told I now need a combustion chamber cleaning, costing approximately $850 and requiring three days in the shop. Given the oil consumption issues, repeated engine warnings, limp mode incident, and the significant costs already incurred for testing and required upgrades, I am requesting that my engine be replaced under warranty and that all fees I have already paid be reimbursed. Rather than keep paying for work.

STRUCTURE:BODY

The paint has been chipping from the hood and top.

SERVICE BRAKES

About a year and half ago, a lot of my engine trouble lights turned on while driving. It was sleeting at that time when the lights turned on and they're still on today. I paid to have the Hyundai dealer to check it out soon after the trouble lights first turned on. They diagnosed the problem as a faulty HECU. I would have had them replace this, but they estimated it would cost about $3800 to fix. This HECU malfunction is causing the following issues: ABS does not work, traction control does not work, forward collision prevention does not work, brake auto hold does not work, cruise control does not work probably because it can't auto brake any more. I've had some scary times driving and trying to stop when the roads have been wet or snowy.

FORWARD COLLISION AVOIDANCE: WARNINGS

About a year and half ago, a lot of my engine trouble lights turned on while driving. It was sleeting at that time when the lights turned on and they're still on today. I paid to have the Hyundai dealer to check it out soon after the trouble lights first turned on. They diagnosed the problem as a faulty HECU. I would have had them replace this, but they estimated it would cost about $3800 to fix. This HECU malfunction is causing the following issues: ABS does not work, traction control does not work, forward collision prevention does not work, brake auto hold does not work, cruise control does not work probably because it can't auto brake any more. I've had some scary times driving and trying to stop when the roads have been wet or snowy.

ENGINE

Component or system that failed or malfunctioned: The 2.4L Theta II engine in my 2018 Hyundai Sonata is consuming an excessive and unsafe amount of engine oil—approximately 1 quart every 750–1000 miles. The engine has not seized or failed yet, but the oil consumption is abnormal and dangerous. The engine is available for inspection upon request. Safety risk: This oil consumption issue poses a significant safety risk. If the engine runs out of oil unexpectedly, it could lead to catastrophic engine failure and sudden loss of power while driving—potentially causing a serious accident. The lack of warning or engine light prior to dangerously low oil levels increases the risk. Reproduction/confirmation: The issue has been reproduced and documented by a certified Hyundai dealer through an oil consumption test. However, despite confirming the problem, Hyundai has refused to cover the repair. Inspection history: The vehicle has been inspected by a Hyundai dealership. No other independent agencies (e.g., insurance or police) have inspected it. Warning lamps or messages: No warning lamps appeared before the engine oil was found to be dangerously low. There were no check engine lights or oil pressure warnings prior to discovering the oil consumption issue. Other key information: Hyundai refuses to cover the repair due to the fact that I am not the original owner—even though the original Powertrain warranty would have covered the issue if I were. Hyundai arbitrarily reduces the powertrain warranty to 5 years/60,000 miles for secondary owners, despite the safety risks being identical regardless of ownership. Furthermore, this exact engine has been the subject of multiple lawsuits and class actions due to excessive oil consumption, connecting rod bearing failure, and engine seizure. Hyundai has acknowledged the defect in various settlements but continues to deny coverage for affected owners like me.

POWER TRAIN

Engine failure. Definitely a safety issue, check engine light flashing, limited engine power. Wouldn’t accelerate. Dealer inspected, there is a nationwide recall and class action lawsuits and they won’t replace even though it’s under warranty. False information saying maintenance neglect on my part. That is FALSE. Known failure and oil consumption. Rod bearing failure.

ENGINE

Engine failure. Definitely a safety issue, check engine light flashing, limited engine power. Wouldn’t accelerate. Dealer inspected, there is a nationwide recall and class action lawsuits and they won’t replace even though it’s under warranty. False information saying maintenance neglect on my part. That is FALSE. Known failure and oil consumption. Rod bearing failure.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Hyundai Sonata. The contact stated that after starting the vehicle, the engine oil warning light illuminated intermittently. The contact pulled over to check the engine oil level and discovered that there was no oil in the engine. The vehicle was taken to Midas, and engine oil was added. The vehicle was later taken to another Midas, who found a crack in the engine oil pan. The vehicle was then taken to the dealer, who informed the contact that Midas had overtightened the oil pan during an oil change, so the warranty to repair the vehicle would not be honored. The vehicle was taken back to Midas, and the engine oil pan was replaced. The contact stated that he was currently in litigation with the dealer and the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000. The VIN was unavailable.

FUEL/PROPULSION SYSTEM

The fuel pump filter housing is the cause of the malfunction, it is available for inspection upon request. When I am driving I intermittently lose fuel delivery altogether and my car comes to a halt for a second until I press on the gas pedal to get the car going again, this puts myself and other people in danger if my car randomly stops while I am driving around others and causes crash risk. An independent service center ran a diagnostic and stated it was the fuel pump filter housing. It has not been inspected by the manufacturer, police, or insurance reps. But it has been inspected by the service center near me. An engine code was produced that pointed to the gas cap, but the gas cap was fine, which indicates fuel delivery issues. There was also shaking during acceleration prior to the incident happening. My VIN does not fall under the current extended warranty, but the issues are identical to the issues of the VINs that do fall under the extended warranty.

ENGINE

My car is consuming oil. Hyundai knows this is happening with the theta II engines. I was told to bring it in and do an oil consumption test which shows my car is consuming 1 qt oil every 406 miles but was denied help due to it being high Mileage and not under warranty. My car has now started misfiring due to cylinder 1 & 2 consuming oil.

FUEL/PROPULSION SYSTEM

Urgent Complaint About Repeated Engine Issues on 2018 Hyundai Sonata (VIN: [XXX] ) Hello, I’m writing to file a formal complaint regarding a 2018 Hyundai Sonata, VIN [XXX] , currently financed and still owing $9,700, but the vehicle is no longer reliable or functional. For over a year, the car has had constant mechanical issues, primarily: •Spark plug failures within weeks of replacement •Repeated misfiring •Constant oil consumption — requiring oil refills every few days •No clear cause ever detected by diagnostic machines Despite replacing the top engine cover, spark plugs, filters, and performing other repairs, the car continues to break down and remains unsafe to drive. These issues began shortly after the 2-year warranty expired in 2023, and have escalated rapidly. This has caused severe financial hardship for my family, who still have to pay nearly $10,000 on a loan for a failing vehicle. I am requesting Hyundai to investigate whether this vehicle qualifies for: •An engine recall, hidden warranty, or class action settlement •A buyback or goodwill repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Urgent Complaint About Repeated Engine Issues on 2018 Hyundai Sonata (VIN: [XXX] ) Hello, I’m writing to file a formal complaint regarding a 2018 Hyundai Sonata, VIN [XXX] , currently financed and still owing $9,700, but the vehicle is no longer reliable or functional. For over a year, the car has had constant mechanical issues, primarily: •Spark plug failures within weeks of replacement •Repeated misfiring •Constant oil consumption — requiring oil refills every few days •No clear cause ever detected by diagnostic machines Despite replacing the top engine cover, spark plugs, filters, and performing other repairs, the car continues to break down and remains unsafe to drive. These issues began shortly after the 2-year warranty expired in 2023, and have escalated rapidly. This has caused severe financial hardship for my family, who still have to pay nearly $10,000 on a loan for a failing vehicle. I am requesting Hyundai to investigate whether this vehicle qualifies for: •An engine recall, hidden warranty, or class action settlement •A buyback or goodwill repair INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, jerked, and lost motive power. The check engine warning light was illuminated. The vehicle was able to restart but made an abnormal ticking sound. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

ENGINE AND ENGINE COOLING

The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, jerked, and lost motive power. The check engine warning light was illuminated. The vehicle was able to restart but made an abnormal ticking sound. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

FUEL SYSTEM, GASOLINE

The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle sputtered, jerked, and lost motive power. The check engine warning light was illuminated. The vehicle was able to restart but made an abnormal ticking sound. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

ENGINE

Burning a lot of oil had car 11 months only drove a few month,now it’s a tapping sound dealer where i purchase will not help nor will Hyundai dealer 15,000$ out the window now I need to get the lifters fix I can’t take it. I feel like I’ve been had. Now I got to figure to fix the car out of pocket however o haven’t had the car 1 year yet 81,000 miles.

ENGINE

car turned off at light all lights work and turns on engine won’t roll over the battery and alternator and starter are all good

ELECTRICAL SYSTEM

car turned off at light all lights work and turns on engine won’t roll over the battery and alternator and starter are all good

UNKNOWN OR OTHER

Check engine light keeps coming on got it looked at , certain parts replaced & it’s still on something to do with the air filter

EXTERIOR LIGHTING

Check engine light keeps coming on got it looked at , certain parts replaced & it’s still on something to do with the air filter

ENGINE

Check engine light keeps coming on got it looked at , certain parts replaced & it’s still on something to do with the air filter

UNKNOWN OR OTHER

My starter failed after 35,683 miles leaving me stranded in a parking lot at night. The life expectancy for a starter is between 100,000and 150,000 miles. Hyundai replaced the part at a cost of $1,139 which is way above what it normally costs to replace a starter. The starter is at the dealership and is not available for inspection. Being stranded in a parking lot made me very uncomfortable and what if the starter had failed in a bad section of town. The problem was confirmed by a Hyundai dealership who replaced the part after I had my vehicle towed to their service department. The only ones who inspected the vehicle was a mechanic at the dealership. There wer no warning lamps or messages, but I did notice the car did not start on the first try before the starter failed. 07/29/2025

ENGINE

Engine burns oil about every 200, need to top off oil. Dealership and Hyundai corporate office will not take responsibility.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When starting car warning lights came on for ABS, AEB, Cruise Control. Cruise control is locked out and not working due to these warnings.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When starting car warning lights came on for ABS, AEB, Cruise Control. Cruise control is locked out and not working due to these warnings.

UNKNOWN OR OTHER

When starting car warning lights came on for ABS, AEB, Cruise Control. Cruise control is locked out and not working due to these warnings.

ENGINE

Car keeps burning oil faster than normal which has resulted in car not starting multiple times even after a month old oil change.

ENGINE

Crack oil pan

ELECTRICAL SYSTEM

The contact owned a 2018 Hyundai Sonata. The contact stated that upon her daughter reaching her destination, she observed brown smoke emanating from the engine compartment. Within a short while, the vehicle became completely engulfed in flames, prompting a bystander to attempt to extinguish the fire with a fire extinguisher, but was unsuccessful. Local emergency services arrived and were able to extinguish the flames. A fire report was filed, and it was indicated that the fire may have been electrical, but an exact cause had not been determined. A police report was filed, and no injuries were reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The manufacturer was not notified of the failure. The failure mileage was 125,000.

ENGINE

My 2018 Hyundai Sonata caught fire unexpectedly while parked. The engine suddenly began smoking, then the vehicle ignited and was severely damaged. I am still financing the vehicle through Capital One. After researching, I discovered that my vehicle’s engine is part of a known Hyundai recall due to fire risk (Theta II engine defect). I had no prior warning or engine-related issues that would have predicted this. I strongly believe the fire was caused by a manufacturing defect, and I’m requesting that NHTSA investigate Hyundai’s handling of this issue and ensure victims like myself are compensated — even if not physically injured. I can provide photos, a fire report, and additional documentation if needed. Please let me know the next steps or if I qualify for any related recall recovery programs.

FUEL/PROPULSION SYSTEM

The engine shuts off, doesn’t start, check engine light flashing, losses power, jerks while driving it, i will get it up yo speed then will shut off or won’t move.

POWER TRAIN

The engine shuts off, doesn’t start, check engine light flashing, losses power, jerks while driving it, i will get it up yo speed then will shut off or won’t move.

ENGINE

The engine shuts off, doesn’t start, check engine light flashing, losses power, jerks while driving it, i will get it up yo speed then will shut off or won’t move.

UNKNOWN OR OTHER

⸻ In early 2024, I brought my vehicle to a Hyundai dealership due to rapid oil loss. I reported having to refill the oil weekly and suspected a leak. They diagnosed a cracked oil pan, claimed to fix it, and returned the car. However, immediately after, the car continued burning oil at an alarming rate. I was forced to buy and add oil every single week, spending hundreds of dollars to maintain drivability. Shortly after the repair, I began experiencing erratic dashboard warnings. The check engine light would frequently come on and off. The oil lamp illuminated every few days. These symptoms were persistent, not isolated incidents. Despite reporting the issue again, I was told the oil burning was “normal” for Hyundai engines and nothing to worry about. That response put my safety and my child’s safety at risk, as I was unknowingly driving a vehicle with worsening engine damage. Eventually, the car stopped running entirely. It was no longer drivable or safe. I took it to a licensed independent mechanic who confirmed there were multiple ongoing oil leaks and extensive engine damage. The issues I originally reported were never properly fixed, and it’s now clear the dealership failed to address the root cause of the oil consumption problem. I also noticed unusual spikes in the odometer after their repair, despite working from home and barely driving. This added further concern that the vehicle’s internal systems may have been compromised or malfunctioning. I believe Hyundai’s failure to act on clear warning signs directly led to this total engine failure and a serious safety risk.

ENGINE

⸻ In early 2024, I brought my vehicle to a Hyundai dealership due to rapid oil loss. I reported having to refill the oil weekly and suspected a leak. They diagnosed a cracked oil pan, claimed to fix it, and returned the car. However, immediately after, the car continued burning oil at an alarming rate. I was forced to buy and add oil every single week, spending hundreds of dollars to maintain drivability. Shortly after the repair, I began experiencing erratic dashboard warnings. The check engine light would frequently come on and off. The oil lamp illuminated every few days. These symptoms were persistent, not isolated incidents. Despite reporting the issue again, I was told the oil burning was “normal” for Hyundai engines and nothing to worry about. That response put my safety and my child’s safety at risk, as I was unknowingly driving a vehicle with worsening engine damage. Eventually, the car stopped running entirely. It was no longer drivable or safe. I took it to a licensed independent mechanic who confirmed there were multiple ongoing oil leaks and extensive engine damage. The issues I originally reported were never properly fixed, and it’s now clear the dealership failed to address the root cause of the oil consumption problem. I also noticed unusual spikes in the odometer after their repair, despite working from home and barely driving. This added further concern that the vehicle’s internal systems may have been compromised or malfunctioning. I believe Hyundai’s failure to act on clear warning signs directly led to this total engine failure and a serious safety risk.

ENGINE

I purchased this vehicle from the seller the vehicle then immediately gave me engine issues. I contacted the Hyundai dealership which the vehicle got recent services with. They told me that the claim was denied even though the car has an extended warranty until 120,000 miles and the vehicle has less than that due to a regular oil changes they recommended me call Hyundai corporate to see if they can help out. I then contacted Hyundai corporate, and they essentially stated the same thing saying that the vehicle did not qualify for the extended warranty due to outside factors which were the irregular oil changes. I let them know that the vehicle did not get regular oil changes and I provided them with a Carfax report they then told me that in order for the card to be classified as getting regular oil changes and maintenance is every 5000 miles and this vehicle got most of his oil changes done 10,000 and 15,000 miles now I am stuck with a vehicle with a engine that is knocking even though it should still be under warranty

LATCHES/LOCKS/LINKAGES

See attached document for complaint. Please let me know how quickly the service parts for these two recalls are physically located in your shop and how soon the required recalls will be performed. I have been getting periodic recall notices for years and have yet to obtain the satisfaction of an adequate local response from your service department. I can recall three instances when I was told the parts were ready, only to leam, upon arrival, they were not. The last incident was on May 27"', when I was told the parts were ready and I could have the recall performed on May 30'". Another huge disappointment occurred when I was told the parts were not available. That is not the way to run a governmental required recall program.

POWER TRAIN

The car in recent months has twice lost power and been rendered in operable on the side of the road until it could be limped home. I had the car serviced last year for a recall of a fuel filter gasket and at that time I was informed that I also had an update done for a (k knock?) sensor prior done on the car before purchase. I inquired about what that was, and they told me at the time it was for an engine recall because that particular engine I have is known to have rod bearing failure and consume oil without any trace of where it goes and piston rattle. I told the gentleman after my fuel gasket was taken care of that I would like to look into that because I have the symptoms and would like to know. At that point in time, I was told that I may have to do an oil test to see if the car loses oil. I said well can we do that and he told me it's $300 out of pocket. I asked on average before anything ever done by Hyundai, how many times do people have to do this? He said 4 to 6 in his experience. I told him I did not have the money, but I will keep an eye on the car. Everything's been fine for six months a few months ago Randomly driving to work the car shut down on me. We got the car home and my fiancé did an oil change and new spark plugs and the car worked fine. June 9th 2025 on my way to work the issue happened again in the middle of traffic. I called my fiancé and we got the car home. He performed another oil change and spark plug replacement and took pictures this time because the spark plugs are gunked up. The car now runs again. He called Hyundai of America on my behalf to just ask them if they could set up the test to see if the car was failing and they told him that they were all independent Hyundai and he would have to pay the test fees. He told them in a formal email that he doesn't believe under the federal recall He is responsible for that and they answered back that he may be reimbursed. We are contacting you because we were advised to on the issue

ENGINE

The car in recent months has twice lost power and been rendered in operable on the side of the road until it could be limped home. I had the car serviced last year for a recall of a fuel filter gasket and at that time I was informed that I also had an update done for a (k knock?) sensor prior done on the car before purchase. I inquired about what that was, and they told me at the time it was for an engine recall because that particular engine I have is known to have rod bearing failure and consume oil without any trace of where it goes and piston rattle. I told the gentleman after my fuel gasket was taken care of that I would like to look into that because I have the symptoms and would like to know. At that point in time, I was told that I may have to do an oil test to see if the car loses oil. I said well can we do that and he told me it's $300 out of pocket. I asked on average before anything ever done by Hyundai, how many times do people have to do this? He said 4 to 6 in his experience. I told him I did not have the money, but I will keep an eye on the car. Everything's been fine for six months a few months ago Randomly driving to work the car shut down on me. We got the car home and my fiancé did an oil change and new spark plugs and the car worked fine. June 9th 2025 on my way to work the issue happened again in the middle of traffic. I called my fiancé and we got the car home. He performed another oil change and spark plug replacement and took pictures this time because the spark plugs are gunked up. The car now runs again. He called Hyundai of America on my behalf to just ask them if they could set up the test to see if the car was failing and they told him that they were all independent Hyundai and he would have to pay the test fees. He told them in a formal email that he doesn't believe under the federal recall He is responsible for that and they answered back that he may be reimbursed. We are contacting you because we were advised to on the issue

VEHICLE SPEED CONTROL

On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would jump up and down and would not function correctly. My dash stated that I had low tire pressure, that I was having problems with my traction control, that my BSD system was not working, that my ABS was not working, that my emergency brake was on even though it was not. It also stated that I did have functioning air bags, which is a severe safety hazard in the chance that I could've gotten into a wreck and they might not have worked. It also stated that I was not in Drive even though I clearly was. It also stated that I had no power steering while I was driving, before the light would turn off and I could properly steer again. This is a severe safety issue that could put me at risk. Finally, my check engine light turned on and stayed on. Yesterday on 06/09/2025 I was able to take it a vehicle maintenance shop so they could run a full diagnostic test. They discovered that I did not have power steering even though there was fluid due to the electrical problems with my dash. They also discovered the C-CAN buss was off and that my vehicle was losing communications with the TCM and HVAC. It was discovered that this was due to my rear view back-up camera malfunctioning, causing the C-CAN network to short out. They had to unplug my rear back-up camera to return everything to normal. I have found on hyundai recall forms that other years of hyundai models had similar problems and I believe that 2018 hyundai sonatas are also having the same problem. I wanted it to be made aware because online, people have stated they are having the same issues. Attached gif that shows part of problem.

STEERING

On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would jump up and down and would not function correctly. My dash stated that I had low tire pressure, that I was having problems with my traction control, that my BSD system was not working, that my ABS was not working, that my emergency brake was on even though it was not. It also stated that I did have functioning air bags, which is a severe safety hazard in the chance that I could've gotten into a wreck and they might not have worked. It also stated that I was not in Drive even though I clearly was. It also stated that I had no power steering while I was driving, before the light would turn off and I could properly steer again. This is a severe safety issue that could put me at risk. Finally, my check engine light turned on and stayed on. Yesterday on 06/09/2025 I was able to take it a vehicle maintenance shop so they could run a full diagnostic test. They discovered that I did not have power steering even though there was fluid due to the electrical problems with my dash. They also discovered the C-CAN buss was off and that my vehicle was losing communications with the TCM and HVAC. It was discovered that this was due to my rear view back-up camera malfunctioning, causing the C-CAN network to short out. They had to unplug my rear back-up camera to return everything to normal. I have found on hyundai recall forms that other years of hyundai models had similar problems and I believe that 2018 hyundai sonatas are also having the same problem. I wanted it to be made aware because online, people have stated they are having the same issues. Attached gif that shows part of problem.

ELECTRICAL SYSTEM

On 05/27/2025, my rear back-up camera started to malfunction. Last week my dash started to malfunction electronically. When I would start my vehicle, all of the lights would start to turn on and stay on on my dash. My speedometer would not move while I was driving, so I could not see how fast I was going. I believe this is a severe safety issue for myself as well as others. The tachometer would jump up and down and would not function correctly. My dash stated that I had low tire pressure, that I was having problems with my traction control, that my BSD system was not working, that my ABS was not working, that my emergency brake was on even though it was not. It also stated that I did have functioning air bags, which is a severe safety hazard in the chance that I could've gotten into a wreck and they might not have worked. It also stated that I was not in Drive even though I clearly was. It also stated that I had no power steering while I was driving, before the light would turn off and I could properly steer again. This is a severe safety issue that could put me at risk. Finally, my check engine light turned on and stayed on. Yesterday on 06/09/2025 I was able to take it a vehicle maintenance shop so they could run a full diagnostic test. They discovered that I did not have power steering even though there was fluid due to the electrical problems with my dash. They also discovered the C-CAN buss was off and that my vehicle was losing communications with the TCM and HVAC. It was discovered that this was due to my rear view back-up camera malfunctioning, causing the C-CAN network to short out. They had to unplug my rear back-up camera to return everything to normal. I have found on hyundai recall forms that other years of hyundai models had similar problems and I believe that 2018 hyundai sonatas are also having the same problem. I wanted it to be made aware because online, people have stated they are having the same issues. Attached gif that shows part of problem.

ENGINE

Failure of engine oil pan. - Hairline crack in oil pan caused enough oil to leak out threatening engine failure. Problem caught in time to avert failure. - Oil pan will be available if requested. - Personal safety not at risk but could have been if failure occurred while driving. - Problem was discovered and confirmed at by independent service center. - No inspection has been done by others. - YouTube and internet search shows same problem. - No warning warning signs or messages. - Problem not covered by manufactures warranty for second owner.

UNKNOWN OR OTHER

Multiple critical mechanical and safety issues have occurred with my 2018 Hyundai Sonata Sport. The vehicle has experienced persistent engine misfire, a severe oil leak, emissions system failure, and extensive paint deterioration. A certified technician confirmed an active oil pan leak with no dashboard warning lights, posing a fire and stalling hazard. To prevent further damage, I replaced the entire oil pan and spark plugs at a personal cost of approximately $800 at Firestone Complete Auto Care. The check engine light revealed diagnostic code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). An O’Reilly emissions scan confirmed the catalytic converter failure, and emissions status was marked “RED.” The vehicle will not pass an OBD-based emissions test. At 149,219 miles, Hyundai refused warranty coverage due to mileage. A certified Hyundai dealership quoted $3,722 to replace both the catalytic converter and valve cover gasket, which remains unaffordable and unrepaired. In addition, the factory-applied white paint began peeling severely from the hood and roof. Although Hyundai issued a warranty extension for this known defect, the dealership refused to repaint the hood, citing a minor dent — even though the peeling is clearly unrelated. The exposed metal has started to rust, risking structural deterioration. All concerns have been evaluated by certified Hyundai service and independent professionals. These combined mechanical, emissions, and exterior failures raise serious safety and durability concerns. I am filing this report to document manufacturer-related defects that may affect other owners of this model and year.

ENGINE

Multiple critical mechanical and safety issues have occurred with my 2018 Hyundai Sonata Sport. The vehicle has experienced persistent engine misfire, a severe oil leak, emissions system failure, and extensive paint deterioration. A certified technician confirmed an active oil pan leak with no dashboard warning lights, posing a fire and stalling hazard. To prevent further damage, I replaced the entire oil pan and spark plugs at a personal cost of approximately $800 at Firestone Complete Auto Care. The check engine light revealed diagnostic code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). An O’Reilly emissions scan confirmed the catalytic converter failure, and emissions status was marked “RED.” The vehicle will not pass an OBD-based emissions test. At 149,219 miles, Hyundai refused warranty coverage due to mileage. A certified Hyundai dealership quoted $3,722 to replace both the catalytic converter and valve cover gasket, which remains unaffordable and unrepaired. In addition, the factory-applied white paint began peeling severely from the hood and roof. Although Hyundai issued a warranty extension for this known defect, the dealership refused to repaint the hood, citing a minor dent — even though the peeling is clearly unrelated. The exposed metal has started to rust, risking structural deterioration. All concerns have been evaluated by certified Hyundai service and independent professionals. These combined mechanical, emissions, and exterior failures raise serious safety and durability concerns. I am filing this report to document manufacturer-related defects that may affect other owners of this model and year.

FUEL/PROPULSION SYSTEM

Multiple critical mechanical and safety issues have occurred with my 2018 Hyundai Sonata Sport. The vehicle has experienced persistent engine misfire, a severe oil leak, emissions system failure, and extensive paint deterioration. A certified technician confirmed an active oil pan leak with no dashboard warning lights, posing a fire and stalling hazard. To prevent further damage, I replaced the entire oil pan and spark plugs at a personal cost of approximately $800 at Firestone Complete Auto Care. The check engine light revealed diagnostic code P0420 – Catalyst System Efficiency Below Threshold (Bank 1). An O’Reilly emissions scan confirmed the catalytic converter failure, and emissions status was marked “RED.” The vehicle will not pass an OBD-based emissions test. At 149,219 miles, Hyundai refused warranty coverage due to mileage. A certified Hyundai dealership quoted $3,722 to replace both the catalytic converter and valve cover gasket, which remains unaffordable and unrepaired. In addition, the factory-applied white paint began peeling severely from the hood and roof. Although Hyundai issued a warranty extension for this known defect, the dealership refused to repaint the hood, citing a minor dent — even though the peeling is clearly unrelated. The exposed metal has started to rust, risking structural deterioration. All concerns have been evaluated by certified Hyundai service and independent professionals. These combined mechanical, emissions, and exterior failures raise serious safety and durability concerns. I am filing this report to document manufacturer-related defects that may affect other owners of this model and year.

ENGINE

Burns oil fast. 900 miles from an oil change the car oil stick was empty. There are no signs of oil leaking. Every 1000 miles you have to place oil back into it. I’m not the only one complains of this issue. I was reading on Reddit and it’s thousands of people having the same issue.

FUEL/PROPULSION SYSTEM

Burns oil fast. 900 miles from an oil change the car oil stick was empty. There are no signs of oil leaking. Every 1000 miles you have to place oil back into it. I’m not the only one complains of this issue. I was reading on Reddit and it’s thousands of people having the same issue.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Hyundai Sonata. The contact stated that upon starting the vehicle, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS module had failed. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

ENGINE

CAR STALLS; ENGINE IMPAIRED; OIL CONSUMPTION PROBLEM

ENGINE

I have had to have the starter replaced twice, I have had to change the spark plugs 5 times. I have to put oil in it about every 3 weeks. White smoke comes out of the muffler. The mechanic said I need to have an oil consumption test, which Hyundai will not covet.

ENGINE

I have a 2018 sonata. It has thrown a p1326 code. There is a TSB for that code where the dealership will Check to see if the engine will Be replaced. My car passed that test meaning no engine replacement. My car has 107,000 miles on it and has had regular maintenance. In between oil changes I’m having to add oil. I’m spent hundreds on engine oil since taking owenship of the car. There is obviously an issue with the engine since there is a TSB. Yes my car passed”passed the test this time” (I’m having to pay $600 to replace the knock sensor). I feel like I’m driving a ticking time bomb and money pit. I feel as though Hyundai should handle this known issue. I need help.

UNKNOWN OR OTHER

I have to put a quart of oil in every week. It burns oil.

ENGINE

I have to put a quart of oil in every week. It burns oil.

UNKNOWN OR OTHER

Panoramic sunroof came loose on highway and bent up 90 degrees making vehicle undrivable.

ENGINE

This engine consumes oil rapidly to the point i have to add quarts of it constantly . This results in the spark plugs deteriorating at a rapid rate and the coil packs as well. The car only has 75,000 miles but the problems began to start around 69,000 miles because of these issues and the engine and burning oil because of the rings and pressure it begins to shake rapidly and sputter and stall out.

POWER TRAIN

The car went into limp mode they have problems with the knock sensor and that is what it threw to the computer and I changed the sensor and went away and now limp mode again and computer says basically the same thing there is a software update and the engines are failing

STEERING

The engine stalls when driving, loses power, hard time to start. It uses an extensive amount of oil. Losing power/stalling can result in accident or fire in my engine. Yes check engine light came on said it was coils/plugs changed them 2xs already. Took it to a mechanic was told there’s a recall on engine it’s a valve that is not getting air through that can potentially case a Fire in my engine.

POWER TRAIN

The engine stalls when driving, loses power, hard time to start. It uses an extensive amount of oil. Losing power/stalling can result in accident or fire in my engine. Yes check engine light came on said it was coils/plugs changed them 2xs already. Took it to a mechanic was told there’s a recall on engine it’s a valve that is not getting air through that can potentially case a Fire in my engine.

ENGINE

The engine stalls when driving, loses power, hard time to start. It uses an extensive amount of oil. Losing power/stalling can result in accident or fire in my engine. Yes check engine light came on said it was coils/plugs changed them 2xs already. Took it to a mechanic was told there’s a recall on engine it’s a valve that is not getting air through that can potentially case a Fire in my engine.

ENGINE AND ENGINE COOLING

The contact owns a 2018 Hyundai Sonata. The contact stated that the vehicle needed multiple attempts in order to start. The contact stated that once the vehicle was started, she noticed that the low engine oil pressure light was illuminated. The vehicle was taken to a local dealer, where it was determined that an oil consumption test needed to be completed. The vehicle was not repaired. The contact had stated that prior to the oil test being recommended, she had observed that the vehicle was consuming approximately five quarts of oil per 2,000 miles. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

FUEL/PROPULSION SYSTEM

My 2018 Hyundai Sonata (approx. 60,000 miles) began consuming excessive oil, and the engine started smoking while driving. My wife barely made it to the dealership — the car was unsafe, struggled to stay running, and visibly smoked from under the hood. Hyundai acknowledged the oil issue but refused to cover engine replacement. Instead, they approved a one-time combustion chamber cleaning and requested we drive the car 1,000 miles to "see if it gets better." This is a major safety concern. The vehicle is part of a group of Hyundai models known to have defective Theta II engines that have led to engine failure, fire risk, and recalls. This issue is widespread, and Hyundai is not taking proper responsibility for defective engines in cars like mine.

POWER TRAIN

My 2018 Hyundai Sonata (approx. 60,000 miles) began consuming excessive oil, and the engine started smoking while driving. My wife barely made it to the dealership — the car was unsafe, struggled to stay running, and visibly smoked from under the hood. Hyundai acknowledged the oil issue but refused to cover engine replacement. Instead, they approved a one-time combustion chamber cleaning and requested we drive the car 1,000 miles to "see if it gets better." This is a major safety concern. The vehicle is part of a group of Hyundai models known to have defective Theta II engines that have led to engine failure, fire risk, and recalls. This issue is widespread, and Hyundai is not taking proper responsibility for defective engines in cars like mine.

ENGINE

My 2018 Hyundai Sonata (approx. 60,000 miles) began consuming excessive oil, and the engine started smoking while driving. My wife barely made it to the dealership — the car was unsafe, struggled to stay running, and visibly smoked from under the hood. Hyundai acknowledged the oil issue but refused to cover engine replacement. Instead, they approved a one-time combustion chamber cleaning and requested we drive the car 1,000 miles to "see if it gets better." This is a major safety concern. The vehicle is part of a group of Hyundai models known to have defective Theta II engines that have led to engine failure, fire risk, and recalls. This issue is widespread, and Hyundai is not taking proper responsibility for defective engines in cars like mine.

ENGINE

The contact owns a 2018 Hyundai Sonata. The contact stated that the oil pressure was prematurely lower. The contact stated that while performing the oil change as an independent mechanic, the contact noticed that there was a significant amount of oil in the oil catcher, and the oil pan was fractured. The vehicle was taken to the dealer, where the contact was informed that the oil pan replacement was not covered under warranty. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: DP22003 (Engine). The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 64,400.

ENGINE

The engine is burning through oil at a rapid rate. I probably get 2,000 - 2,500 miles before it needs a complete refill and the problem is getting worse. I was not due for an oil change recently around 2,500 miles and my engine started shaking, took it to the shop and the oil was gone without the oil light going off. This resulted in me needing to replace spark plugs and all engine coils. The repair shop recommended I sell my car because of the amount of Hyundai's he sees with this issue.

STRUCTURE:BODY

The engine burns oil, I have to get spark plugs every two months, and put oil in it almost every week. The check engine light is now flashing and is throwing more sensors. The paint on this car is also all peeling off.

ENGINE

The engine burns oil, I have to get spark plugs every two months, and put oil in it almost every week. The check engine light is now flashing and is throwing more sensors. The paint on this car is also all peeling off.

POWER TRAIN

I was going 80 mph on the interstate and suddenly my car went into limp mode and shooked really hard and dropped to 60 mph. I had to swerve to go onto the side of the road. The car behind me almost rammed into me. I contacted hampton hyundai for days to schedule an appt. I finally was able to drop off my vehicle to them but now they are telling me they have to do an oil consumption test but my car is in limp mode and it shakes when I drive it. The car is dangerous and they are trying to charge me $500 for a fuel pump replacement ( which I have a warranty of but they notified me that does not count but it matches exactly the possible reason). As you can see in the documents, they did not note that my fuel pump was broken. They just asked if I wanted to pay it so they can get started. I get normal oil changes done. They haven't even done a rod bearing test but just looked at the knock sensor and was telling me that they wanted to charge me to get that changed.

ENGINE

I was going 80 mph on the interstate and suddenly my car went into limp mode and shooked really hard and dropped to 60 mph. I had to swerve to go onto the side of the road. The car behind me almost rammed into me. I contacted hampton hyundai for days to schedule an appt. I finally was able to drop off my vehicle to them but now they are telling me they have to do an oil consumption test but my car is in limp mode and it shakes when I drive it. The car is dangerous and they are trying to charge me $500 for a fuel pump replacement ( which I have a warranty of but they notified me that does not count but it matches exactly the possible reason). As you can see in the documents, they did not note that my fuel pump was broken. They just asked if I wanted to pay it so they can get started. I get normal oil changes done. They haven't even done a rod bearing test but just looked at the knock sensor and was telling me that they wanted to charge me to get that changed.

LANE DEPARTURE: BLIND SPOT DETECTION

BSD system stopped working one day along with the Rear Cross Traffic Alert.The button which operates system does not come and system does not work. Warning lamp lit on instrument panel and said" check B SD system" meaning the whole system doesn't work. Took to my local shop and they couldn't repair as they stated the system is a proprietary system the had no software. service bulletin #19-BE-009H was issued in 5-19 by Hyundai for this issue with car. So there is a know problem

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

BSD system stopped working one day along with the Rear Cross Traffic Alert.The button which operates system does not come and system does not work. Warning lamp lit on instrument panel and said" check B SD system" meaning the whole system doesn't work. Took to my local shop and they couldn't repair as they stated the system is a proprietary system the had no software. service bulletin #19-BE-009H was issued in 5-19 by Hyundai for this issue with car. So there is a know problem

ENGINE

2018 Hyundai Sonata Registered owner [XXX] Vin [XXX] Which qualifies for a replacement engine under the "recall" and "class action" due to engine oil consumption damage. On [XXX] I was driving home from California, and my 2018 Hyundai Sonata made a loud noise and stalled on me while driving on the freeway. On Jan 2, 2025 I towed my 2018 Hyundai Sonata to ABC Hyundai for repairs. I was told the engine failed or locked up. I have a drivetran warranty up to 150k. My vehicle currently has 115k. However, Hyundai denied the engine repair stating that I neglected the maintenance on the vehicle. They were requesting oil change receipts from 2018 when I bought the car. I've submitted all oil change documents that I could find. Most auto shops have purged their system, updated their software and also got entirely new systems, therefore those receipts were not found. Carfax also has a record of oil changes. I did not always take my vehicle to the dealer for oil changes since our family has a certified mechanic that can vouch for all the other oil changes done on the vehicle. Including tune-ups. The dealer and I have provided several oil change receipts approx. 18+ carfax, Hyundai, family mechanic and misc. receipts. That's should be more than enough evidence for Hyundai to honor their warranty. Please help. NOW HMA says t claim for oil consumption and repairs were denied due to the vehicle being outside of warranty based on time and mileage. Once a claim is denied that is the final decision from HMA. This is untrue my vehicle is NOT out of warranty. Due to the oil consumption class action, and faulty engine put in ny car, the drivetran warranty was extended to 150K, and my vehicle is only has 115K and 7 years old. Hyundai put a bad engine in my vehicle to begin with. A few months ago I got a oil change at Firestone, 4 weeks later there wasn't a drop of oil in my car, that is a problem. Everytime I got a oil change, I had to extra oil after 3-4 week INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

UNKNOWN OR OTHER

When I bought the car from Mathews in Marion Ohio the car looked like it was already in some form of accident due to a previous owner and I was unaware what caused the accident or any other problems with the vehicle upon buying. I was not presented with a carfax. I have electrical tape at the bottom of my bumper and there’s a problem with acceleration. It accelerates by itself and veers right when I take my hand off the wheel. I’m afraid to drive my car on the highway. I have complained about this problem to Mathews twice. I am now in a loaner until they figure out what’s going on.

ENGINE

Car does not when temperature drops below 30 degrees (Fahrenheit) even when garaged so you cannot drive car and u have to be towed several times at night. Local dealer stated unaware of issues but there is forum of Hyundai owners who have this problem with 2018 sonata. A local mechanic studied issue and did replacement on the relay switch and starter and now car starts in cold weather. It took me four years is stress and I put in complaint to Hyundai and they did nothing to compensate me for parts. This is a very big issue to be somewhere called late at night and not have reliable transportation.

ENGINE

Possible engine recall engine makes nose continuously stay low on oil.Bulletin came out about possible engine recall

UNKNOWN OR OTHER

I looked up my car on carfax and it shows a 3 different odometer readings. on 10/14/19 it had 15.125 miles. On 03/04/21 it had 61,284 miles. On 02/01/2022 it had 30,371 miles And finally on 3/3/23 it had 38,269 miles. This clearly shows that somewhere along the line, the odometer was changed. My car has been on the shop on several occasions in the less than 2 year time frame

SUSPENSION

The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. Additionally, engine oil was leaking onto the ground while the vehicle was parked. The contact stated that the dealer had previously replaced the spark plugs, and cylinders #3 and #4 twice, and an independent mechanic had replaced the front driver's side CV axle. The vehicle was towed back to the dealer, who determined that the engine had internal defects. The contact was informed that the engine and front CV axles needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but refused to replace the engine. The failure mileage was approximately 86,800.

ENGINE

The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. Additionally, engine oil was leaking onto the ground while the vehicle was parked. The contact stated that the dealer had previously replaced the spark plugs, and cylinders #3 and #4 twice, and an independent mechanic had replaced the front driver's side CV axle. The vehicle was towed back to the dealer, who determined that the engine had internal defects. The contact was informed that the engine and front CV axles needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but refused to replace the engine. The failure mileage was approximately 86,800.

STEERING

Lost control of the car - the car was brought in to Hyundai Maxon in Union, NJ and were told the steering column was defective and the car is not safe to be driven, needed a steering column replacement. Dropped the car off 12/12/2024 and was quoted for the replacement of the part (with a new one). On January 17, 2025—36 days after the dealership had my car—I was informed that the required part was unavailable nationally, with no ETA for availability. The fact that this critical part is unavailable at a national level raises significant concerns. Is this indicative of a broader manufacturing issue? Hyundai has provided no explanation or transparency regarding why this part cannot be sourced, further compounding my frustration as a loyal customer.

SEAT BELTS

The contact owns a 2018 Hyundai Sonata. The contact stated that upon entering the vehicle, the contact became aware that the driver’s side seat belt failed to latch securely into the buckle. The seat belt warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt buckle. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,000.