2015 HYUNDAI SONATA

EXTERIOR LIGHTING:TURN SIGNAL

Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

Risk: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.

PARKING BRAKE:INDICATOR LIGHT

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.

Risk: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.

AIR BAGS:FRONTAL

Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.

Risk: An air bag that does not inflate increases the risk of injury.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.

Risk: If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Hyundai Motor America (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, to December 4, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.

Risk: If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.

STEERING

Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.

Risk: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, through June 16, 2014. Due to a manufacturing error, one or both of the front brake calipers may fracture.

Risk: If a brake caliper fractures, brake effectiveness would be reduced, lengthening to distance required to stop the vehicle, increasing the risk of a crash.

ENGINE

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate above 10 MPH. The vehicle was driven to the shoulder of the road. In addition, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed knock sensor. The contact was informed that the engine needed to be cleaned. The vehicle was not repaired. The contact referenced an unknown extended warranty for the knock sensor; however, the contact was informed that the repair was not covered under warranty or recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 103,500.

UNKNOWN OR OTHER

The vehicle had the antitheft recall service done. On 8/30/25 the vehicle was stolen. It was recovered on 9/1/25 without the catalytic converter. The insurance confirmed it was a total loss. The door lock was tampered along with the engine lock. This was a horrible experience.

AIR BAGS

My passenger occupancy mat señor is not working. It has been replaced by Hyundai several times and was a part of a recall. It was replaced in 2006 and 2007. They installed a new version of the senor mat, and the mat senor is defective again. I called Hynindia of America, and they said even though it was a recall and they fixed it as a recall fix, they said that they are no longer responsible. Is that the case?

STEERING

While driving a EPS light came in and the steering was extremely hard to drive. I was on the highway so I had to pull over to turn off the car and then turn it on. After turning it on it worked ok for a little and then messed up again and I couldn’t turning the steering wheel again. While driving in the highway my safety was at risk because I could have crashed into another car and hurt my self or other people driving. The car can be inspected at any point in time because it is at a Hyundai dealership where it got fixed a few months before. The problem was confirmed by the dealer. The vehicle has not been impounded and a selected dealer. The EPS warning light and key not detected light came on. Hyundai has multiple issues with their staring and wiring with multiple different Hyundais, including elantra and Sonata, but directly with the Hyundai Sonata hybrid. There are multiple warranties for recall 14325000. I bought this car in November 20 24 and went into the shop December 30 of 2024. It stayed in two shops, including a Hyundai dealer from December 2024 to April 2025 it had been out from April till August and went back into the shop in August. His car I believe is defective and shouldn’t be on the road whatsoever. In logically how does a whole steering column go out and need to be replaced at only 109,000 miles?!

ENGINE

P1326

UNKNOWN OR OTHER

Cracked dash. This is an ongoing issue with Hyuandai since around 2009. Please investigate. Do the research. I normally wouldn't even come on here to complain. This is my 3rd Sonata. Same issue.

ENGINE

I had a standard oil change done on my car and it was running fine afterwards. Later that evening, my car started smoking and spontaneously burst into flames from the hood. The fire originated in the hood of the car and melted the entire front of my car as well as the entire inside. It burned a lot of fuel and oil, which leaked onto the ground and continued burning on the ground. My car was overtaken by flames in a matter of a few minutes. It burned so fast that there was nothing I could do to stop it. I was not aware of anything wrong with my engine or fuel lines, or anything like that. However, something was very wrong for the engine area to catch fire like that spontaneously.

FUEL/PROPULSION SYSTEM

I had a standard oil change done on my car and it was running fine afterwards. Later that evening, my car started smoking and spontaneously burst into flames from the hood. The fire originated in the hood of the car and melted the entire front of my car as well as the entire inside. It burned a lot of fuel and oil, which leaked onto the ground and continued burning on the ground. My car was overtaken by flames in a matter of a few minutes. It burned so fast that there was nothing I could do to stop it. I was not aware of anything wrong with my engine or fuel lines, or anything like that. However, something was very wrong for the engine area to catch fire like that spontaneously.

ENGINE AND ENGINE COOLING

The contact owns a 2015 Hyundai Sonata. The contact stated that she checked the engine oil every Sunday and became aware that the oil level was low. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding one quart of engine oil every ten days. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

UNKNOWN OR OTHER

On [XXX], my 2015 Hyundai Sonata experienced a sudden and complete loss of power while driving at highway speed on [XXX] in Sarasota, FL. There were no warning lights, error messages, or abnormal performance indicators prior to the failure. Within minutes of losing power, smoke began to enter the cabin, followed by visible flames from the engine compartment. I pulled over, exited the vehicle, and called 911. The fire fully engulfed the vehicle and destroyed personal property inside, including my late father’s ashes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The incident caused significant emotional distress and has resulted in a PTSD diagnosis. The sudden nature of the failure and rapid spread of the fire suggest a critical defect in the vehicle’s engine or related components. I believe this represents a serious safety hazard to other Hyundai owners and the public. Documentation, photographs, and insurance/fire reports are available.

ELECTRICAL SYSTEM

On [XXX], my 2015 Hyundai Sonata experienced a sudden and complete loss of power while driving at highway speed on [XXX] in Sarasota, FL. There were no warning lights, error messages, or abnormal performance indicators prior to the failure. Within minutes of losing power, smoke began to enter the cabin, followed by visible flames from the engine compartment. I pulled over, exited the vehicle, and called 911. The fire fully engulfed the vehicle and destroyed personal property inside, including my late father’s ashes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The incident caused significant emotional distress and has resulted in a PTSD diagnosis. The sudden nature of the failure and rapid spread of the fire suggest a critical defect in the vehicle’s engine or related components. I believe this represents a serious safety hazard to other Hyundai owners and the public. Documentation, photographs, and insurance/fire reports are available.

UNKNOWN OR OTHER

I have contacted the guy that sold me the car he Refused to fix the recall which is my motor I need Something done , Hyundai won’t Honor their Recall .

ELECTRICAL SYSTEM

I have contacted the guy that sold me the car he Refused to fix the recall which is my motor I need Something done , Hyundai won’t Honor their Recall .

ENGINE

I have contacted the guy that sold me the car he Refused to fix the recall which is my motor I need Something done , Hyundai won’t Honor their Recall .

ENGINE

My car 2015 (Hyundai Sonata)started leaking oil, it only had 50,000 miles. my mechanic said the motor had too much pressure and kept pushing oil out. He advised me to take it to the dealership for a motor recall. The dealership gave it back with a list of things to fix. replaced the valve cover gasket but still leaked oil. I found out these cars have an oil leak problems that are not being addressed. My car went up in flames 2 weeks later. I have done everything I could to save this car but nothing saved it. My grandkids were in the car and it had traumatized them.

ENGINE

I bought this sonata one month ago. Driving down [XXX] in bonita springs Fla the car shut down. No noise all dash lights came on I got to a safe place. Sat in the parking lot of fresh market for at least 30 minutes went to start it and nothing happened. No crank nothing. AAA came towed it to my house. The filling day I checked the battery it is good. So had it towed to Scotty’s automotive. They called me Friday morning and said the motor was locked up. According to Carfax the car was at brand ton Hyundai in May of 25. I called after I bought the car Carfax said they found the alignment was off. I called to see if they did the alignment they said they did not do it. The wholesale it. My thinking is they did service it according to Carfax report and knew there was signs something and wholesale it. I did not buy it from Brandon Hyundai I bought it from a guy in Leigh acres Fla. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

We were informed by our mechanic that the engine needed replacement due to a timing chain issue. The engine warning light was blinking continuously, and the RPM would not rise above 1.9 even under acceleration. Upon further inspection, the mechanic found that the issue extended beyond the timing chain - the entire engine appeared to be failing. When we changed the engine oil, it became dirty almost immediately, and visible metal shavings were present in the oil, indicating internal damage. These symptoms suggest potential engine failure, which is consistent with known issues in some Hyundai Sonata models. We believe this may be related to broader engine defects and request that this be investigated for potential recall eligibility.

ENGINE

Using 5 quarts of oil in 3 days.

FUEL/PROPULSION SYSTEM

The plastic fuel pump housing cracked at a spot outside of the fuel tank. When the pump was running, the crack caused the pump to spray fuel outside of the gas tank where the fuel puddled on top of the tank and dripped down over the sides of the tank. During a non-related repair, my mechanic noticed the bottom of the fuel tank was wet with fuel. I'm lucky the plastic fuel pump crack was found before the spilled gas cause my car to catch fire.

ENGINE

The car was on a major highway, went to pass another car and the engine stopped working. While trying to get the car off the road there was almost an accident involving on coming traffic.

ENGINE

The turning signal gives the opposite signals sometimes.

SERVICE BRAKES

The turning signal gives the opposite signals sometimes.

ENGINE

The car burns oil. I have to put oil in it every few weeks. Also will start shaking while acceleration. I replaced engine coils several times. Main issue is burning oil, don't know why.

POWER TRAIN

Our 2015 Sonata has experiencing Engine failure several times due to excessive and irregular oil consumption. Our family’s safety and the safety of others on the roadway were put at risk as the engine slows, shudders and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a local Hyundai dealership, and they indicated that this is not covered under warranty. Summary of Engine Issues and Failures: 1.May 3, 2022 – 68,671 miles (local Hyundai dealer) Check engine light on, shudder; oil change performed. No cause identified. Paid out-of-pocket. 2.August 23, 2022 – 75,527 miles (retail shop) Car engines failed on highway, towed to service shop. Valve cover gaskets replaced. Paid out-of-pocket in part and extended warranty paid part of the invoice. 3.April 29, 2024 – 109,229 miles (local Hyundai dealer) Excessive oil consumption noted; valve cover gasket replaced again. Paid out-of-pocket. 4.January 22, 2025 – 118,341 miles (local Hyundai dealer) Vehicle stalled en route to airport, towed to dealership; dealership advised oil change. Paid out-of-pocket. 5.May 20, 2025 – 122,000 miles (local Hyundai dealer) Engine codes P0300, P0302, P0303 identified. Dealer diagnosed excessive oil consumption likely due to ring wear or sticking rings, contributing to spark plug misfires. Recommendation: Engine replacement. Despite consistent and timely service, including multiple visits to the Hyundai dealership, the root issue has not been properly addressed. The current diagnosis of internal engine failure is a clear continuation of a pattern of unresolved engine problems (stalling in motion, oil leaks and oil consumption) all of which originated well within Hyundai’s original warranty. The vehicle has been well maintained, and all recalls have been addressed in a timely manner. Hyundai’s failure to acknowledge and take responsibility for this widely documented engine issue is a safety concern.

UNKNOWN OR OTHER

Our 2015 Sonata has experiencing Engine failure several times due to excessive and irregular oil consumption. Our family’s safety and the safety of others on the roadway were put at risk as the engine slows, shudders and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a local Hyundai dealership, and they indicated that this is not covered under warranty. Summary of Engine Issues and Failures: 1.May 3, 2022 – 68,671 miles (local Hyundai dealer) Check engine light on, shudder; oil change performed. No cause identified. Paid out-of-pocket. 2.August 23, 2022 – 75,527 miles (retail shop) Car engines failed on highway, towed to service shop. Valve cover gaskets replaced. Paid out-of-pocket in part and extended warranty paid part of the invoice. 3.April 29, 2024 – 109,229 miles (local Hyundai dealer) Excessive oil consumption noted; valve cover gasket replaced again. Paid out-of-pocket. 4.January 22, 2025 – 118,341 miles (local Hyundai dealer) Vehicle stalled en route to airport, towed to dealership; dealership advised oil change. Paid out-of-pocket. 5.May 20, 2025 – 122,000 miles (local Hyundai dealer) Engine codes P0300, P0302, P0303 identified. Dealer diagnosed excessive oil consumption likely due to ring wear or sticking rings, contributing to spark plug misfires. Recommendation: Engine replacement. Despite consistent and timely service, including multiple visits to the Hyundai dealership, the root issue has not been properly addressed. The current diagnosis of internal engine failure is a clear continuation of a pattern of unresolved engine problems (stalling in motion, oil leaks and oil consumption) all of which originated well within Hyundai’s original warranty. The vehicle has been well maintained, and all recalls have been addressed in a timely manner. Hyundai’s failure to acknowledge and take responsibility for this widely documented engine issue is a safety concern.

ENGINE

Our 2015 Sonata has experiencing Engine failure several times due to excessive and irregular oil consumption. Our family’s safety and the safety of others on the roadway were put at risk as the engine slows, shudders and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a local Hyundai dealership, and they indicated that this is not covered under warranty. Summary of Engine Issues and Failures: 1.May 3, 2022 – 68,671 miles (local Hyundai dealer) Check engine light on, shudder; oil change performed. No cause identified. Paid out-of-pocket. 2.August 23, 2022 – 75,527 miles (retail shop) Car engines failed on highway, towed to service shop. Valve cover gaskets replaced. Paid out-of-pocket in part and extended warranty paid part of the invoice. 3.April 29, 2024 – 109,229 miles (local Hyundai dealer) Excessive oil consumption noted; valve cover gasket replaced again. Paid out-of-pocket. 4.January 22, 2025 – 118,341 miles (local Hyundai dealer) Vehicle stalled en route to airport, towed to dealership; dealership advised oil change. Paid out-of-pocket. 5.May 20, 2025 – 122,000 miles (local Hyundai dealer) Engine codes P0300, P0302, P0303 identified. Dealer diagnosed excessive oil consumption likely due to ring wear or sticking rings, contributing to spark plug misfires. Recommendation: Engine replacement. Despite consistent and timely service, including multiple visits to the Hyundai dealership, the root issue has not been properly addressed. The current diagnosis of internal engine failure is a clear continuation of a pattern of unresolved engine problems (stalling in motion, oil leaks and oil consumption) all of which originated well within Hyundai’s original warranty. The vehicle has been well maintained, and all recalls have been addressed in a timely manner. Hyundai’s failure to acknowledge and take responsibility for this widely documented engine issue is a safety concern.

ENGINE

The car has had an electrical issue ever since taking to to get a recall around may of 2023. It will randomly brake and shift the transmission badly while downshifting. I feel as if my make and model falls under the theta II campaign they had to replace certain engines for having a knocking rod be fault and release shaving into the engine causing it to misfire. Not only that but the electrical issue is completely random it happens atleast once or twice a week. It had began ever since I took it for a recall, and when I took it back they found no issue and left food in the back of my car and the chairs leaned back. This was the Fontana Hyundai dealership

ELECTRICAL SYSTEM

The car has had an electrical issue ever since taking to to get a recall around may of 2023. It will randomly brake and shift the transmission badly while downshifting. I feel as if my make and model falls under the theta II campaign they had to replace certain engines for having a knocking rod be fault and release shaving into the engine causing it to misfire. Not only that but the electrical issue is completely random it happens atleast once or twice a week. It had began ever since I took it for a recall, and when I took it back they found no issue and left food in the back of my car and the chairs leaned back. This was the Fontana Hyundai dealership

SERVICE BRAKES

The car has had an electrical issue ever since taking to to get a recall around may of 2023. It will randomly brake and shift the transmission badly while downshifting. I feel as if my make and model falls under the theta II campaign they had to replace certain engines for having a knocking rod be fault and release shaving into the engine causing it to misfire. Not only that but the electrical issue is completely random it happens atleast once or twice a week. It had began ever since I took it for a recall, and when I took it back they found no issue and left food in the back of my car and the chairs leaned back. This was the Fontana Hyundai dealership

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. In addition, the contact stated several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that an unknown recall repair for the ECM software update was performed; however, the software update failed to fix the vehicle. The contact stated that the vehicle remained at the dealer for four months without being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 140,000.

ELECTRICAL SYSTEM

The contact owns a 2015 Hyundai Sonata. The contact stated while her son was driving the vehicle at approximately 65 MPH, the steering wheel became difficult to steer. The contact stated that the driver pulled to the side of the road. The contact stated after the driver turned off and restarted the vehicle several times, the steering wheel responded as needed. The contact stated that the message "Power Steering Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the loss of power steering assist was related to NHTSA Campaign Number: 14V325000(Steering, Electrical System). The contact was referred to the dealer for assistance. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed that the electric power steering assist motor and unknown related parts needed to be replaced. The contact related the failure to NHTSA Campaign Number: 14V325000(Steering, Electrical System); however, the dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

STEERING

The contact owns a 2015 Hyundai Sonata. The contact stated while her son was driving the vehicle at approximately 65 MPH, the steering wheel became difficult to steer. The contact stated that the driver pulled to the side of the road. The contact stated after the driver turned off and restarted the vehicle several times, the steering wheel responded as needed. The contact stated that the message "Power Steering Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the loss of power steering assist was related to NHTSA Campaign Number: 14V325000(Steering, Electrical System). The contact was referred to the dealer for assistance. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed that the electric power steering assist motor and unknown related parts needed to be replaced. The contact related the failure to NHTSA Campaign Number: 14V325000(Steering, Electrical System); however, the dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

UNKNOWN OR OTHER

My steering rack had to be replaced at less than 55,000 miles. I asked the dealer if this was covered under warranty and they said no. I was charged $4,800 for this repair. I contacted Hyundai USA and they refused to cover the repair. I then realized that I had received a letter from Hyundai stating my car had the extended warranty of 15 years/150m miles for this exact repair. I am on the phone with Hyundai now and they are still refusing to cover this repair, even though they sent me the letter stating my car has this extended warranty. My car is available for inspection upon request. Yes, my safety and the safety of others was put at risk, my power steering would intermittently go out while turning. Yes, my car was inspected twice, once in 2023 and again in May of 2025. Repairs were done in May. I was told this was not covered under warranty but I have an extended warranty from Hyundai for this exact problem. That extended warranty is for 15 years/150m miles. Yes, the occurrence in 2025 threw a code of C168708 - CAN time out VSM (MDPS) and C1814 - CAN message failure SAS.

STEERING

My steering rack had to be replaced at less than 55,000 miles. I asked the dealer if this was covered under warranty and they said no. I was charged $4,800 for this repair. I contacted Hyundai USA and they refused to cover the repair. I then realized that I had received a letter from Hyundai stating my car had the extended warranty of 15 years/150m miles for this exact repair. I am on the phone with Hyundai now and they are still refusing to cover this repair, even though they sent me the letter stating my car has this extended warranty. My car is available for inspection upon request. Yes, my safety and the safety of others was put at risk, my power steering would intermittently go out while turning. Yes, my car was inspected twice, once in 2023 and again in May of 2025. Repairs were done in May. I was told this was not covered under warranty but I have an extended warranty from Hyundai for this exact problem. That extended warranty is for 15 years/150m miles. Yes, the occurrence in 2025 threw a code of C168708 - CAN time out VSM (MDPS) and C1814 - CAN message failure SAS.

ELECTRICAL SYSTEM

My steering rack had to be replaced at less than 55,000 miles. I asked the dealer if this was covered under warranty and they said no. I was charged $4,800 for this repair. I contacted Hyundai USA and they refused to cover the repair. I then realized that I had received a letter from Hyundai stating my car had the extended warranty of 15 years/150m miles for this exact repair. I am on the phone with Hyundai now and they are still refusing to cover this repair, even though they sent me the letter stating my car has this extended warranty. My car is available for inspection upon request. Yes, my safety and the safety of others was put at risk, my power steering would intermittently go out while turning. Yes, my car was inspected twice, once in 2023 and again in May of 2025. Repairs were done in May. I was told this was not covered under warranty but I have an extended warranty from Hyundai for this exact problem. That extended warranty is for 15 years/150m miles. Yes, the occurrence in 2025 threw a code of C168708 - CAN time out VSM (MDPS) and C1814 - CAN message failure SAS.

ENGINE AND ENGINE COOLING

The contact owned a 2015 Hyundai Sonata. The contact stated that after the daughter reached the destination and parked the vehicle, a popping noise suddenly occurred from the engine compartment. After exiting the vehicle, flames were present coming from under the engine hood. The fire department was called to the scene and extinguished the flames. The vehicle was later towed to an impound lot. During the incident, the vehicle was destroyed. The cause of the failure was not determined. No injuries were reported. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the engine had been previously replaced as part of a recall repair. The failure mileage was 155,000.

EXTERIOR LIGHTING

My lights come on when the car is parked and the engine is off,mostly during the night its happened twice in 2months.

STRUCTURE:BODY

Peeling / Chipping Paint

FORWARD COLLISION AVOIDANCE: WARNINGS

My 2015 Hyundai Sonata has demonstrated multiple instances of unintended acceleration and braking failure: April 20, 2024 – While idling in a drive-thru line, the vehicle suddenly lurched forward without any attempt to accelerate and crashed into the vehicle in front of me. I was unable to stop it. This resulted in the other car being totaled. I took it to a Hyundai dealership afterward, but they found no definitive cause. April 4, 2025 – My daughter was driving and attempted to stop at a red light. Despite applying the brakes, the car did not stop and continued through the intersection, striking the door of another vehicle. May 12, 2025 – Today, while using cruise control set to 55 mph, the car began accelerating beyond the set speed without input. It appears the cruise control system is malfunctioning and not disengaging as expected. The vehicle currently shows no open recalls, but I found that similar issues were previously investigated under NHTSA action DP21003 for this model year. These incidents occurred months apart, but the behavior is consistent and extremely dangerous. I am requesting a formal investigation. The safety of my family and others on the road is at risk.

VEHICLE SPEED CONTROL

My 2015 Hyundai Sonata has demonstrated multiple instances of unintended acceleration and braking failure: April 20, 2024 – While idling in a drive-thru line, the vehicle suddenly lurched forward without any attempt to accelerate and crashed into the vehicle in front of me. I was unable to stop it. This resulted in the other car being totaled. I took it to a Hyundai dealership afterward, but they found no definitive cause. April 4, 2025 – My daughter was driving and attempted to stop at a red light. Despite applying the brakes, the car did not stop and continued through the intersection, striking the door of another vehicle. May 12, 2025 – Today, while using cruise control set to 55 mph, the car began accelerating beyond the set speed without input. It appears the cruise control system is malfunctioning and not disengaging as expected. The vehicle currently shows no open recalls, but I found that similar issues were previously investigated under NHTSA action DP21003 for this model year. These incidents occurred months apart, but the behavior is consistent and extremely dangerous. I am requesting a formal investigation. The safety of my family and others on the road is at risk.

SERVICE BRAKES

My 2015 Hyundai Sonata has demonstrated multiple instances of unintended acceleration and braking failure: April 20, 2024 – While idling in a drive-thru line, the vehicle suddenly lurched forward without any attempt to accelerate and crashed into the vehicle in front of me. I was unable to stop it. This resulted in the other car being totaled. I took it to a Hyundai dealership afterward, but they found no definitive cause. April 4, 2025 – My daughter was driving and attempted to stop at a red light. Despite applying the brakes, the car did not stop and continued through the intersection, striking the door of another vehicle. May 12, 2025 – Today, while using cruise control set to 55 mph, the car began accelerating beyond the set speed without input. It appears the cruise control system is malfunctioning and not disengaging as expected. The vehicle currently shows no open recalls, but I found that similar issues were previously investigated under NHTSA action DP21003 for this model year. These incidents occurred months apart, but the behavior is consistent and extremely dangerous. I am requesting a formal investigation. The safety of my family and others on the road is at risk.

ELECTRICAL SYSTEM

MI AUTO NO ENCIENDE Y NO DETECTA LA LLAVE SIMPLEMEM NTE NO FUNCIONA NADA NO PUEDO ARRANCARLO

SEAT BELTS

Multifunction box is in the steering column that controls your lights, signals, I put my turn signal on right or left at night and my lights go out,but they come back on.also I have zero warning lights on my dashboard for when something happens it let's you know,well I have none. Hyundai of California says it's not unsafe.it should be a recall because it's a thousand dollars for update..

ENGINE

Multifunction box is in the steering column that controls your lights, signals, I put my turn signal on right or left at night and my lights go out,but they come back on.also I have zero warning lights on my dashboard for when something happens it let's you know,well I have none. Hyundai of California says it's not unsafe.it should be a recall because it's a thousand dollars for update..

ENGINE

I've been in communication with Hyundai Henderson, Nevada and Hyundai Corporate as result of engine problems with my 2015 Hyundai Sonata. Corporate instructed Hyundai Henderson to submit a "Goodwill Warranty Repair order. However Hyundai Henderson, who has already determined that the vehicle has total engine failure, is requiring that I complete the thousand mile oil consumption test. My car has already proven to be unable to drive a couple hundred miles before losing acceleration. This is a huge safety issue to ask a consumer to drive this vehicle or to put this vehicle on the road as it is. Please advise on how I may move forward with Hyundai Henderson and Hyundai Corporate. * I have my entire battery/oil/repair/tire history - will scan and submit if needed/ upon request - unable to attach here. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

I was driving down the road the engine started making a loud knocking noise and as I pulled over it lost power and shut down it would not crank back up I had to have it towed to my house. There was no warning sign.

UNKNOWN OR OTHER

The car just stopped while driving.

ENGINE

The car just stopped while driving.

ENGINE AND ENGINE COOLING

The contact owns a 2015 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle was shaking and vibrating abnormally. Additionally, the vehicle failed to accelerate above 40 MPH. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 136,000.

ENGINE

As we were driving on the highway at 65 mph, the car completely cut off. Fortunately, we were able to immediately steer it off the road to avoid an accident. We had it towed and the mechanic at the auto repair shop said the engine was completely shot. He advised us to have it towed to a Hyundai dealership because he had seen this same situation with other Hyundais with limited mileage and said there may be a safety recall or a class action lawsuit. My car has 60,000 miles and is well maintained.

STRUCTURE:BODY

On Friday, April 18, I opened my panoramic sunroof on my car. When I did, the wind deflector became detached from the sunroof mechanism. So I attempted to close the sunroof and when I did, the would not close all the way and the sunroof appeared to become off track. No the roof will not close all the way leaving it popped open about an inch. I called a couple of Hyundai dealers and they both said that there was an extended warranty provided by Hyundai. Based on my car’s original purchase date, I am out of warranty by 6 weeks on time but under the mileage of 120,000 mileage limit. . I have read that this has caused the glass portion of the sunroof to blow out of the car because it won’t close all the way. I believe that this poses a threat not only to me and my passengers as well as possibly someone riding behind me me getting hit because the sunroof came loose and hitting them as well.

ELECTRICAL SYSTEM

I was driving and when turning into a parking lot, I accelerated and the vehicle stalled. It did not go suddenly when accelerating. A couple days later, I use a code reader and have a code listed as P1326. So I take it for a diagnostic at a local shop and I am told it is the Knock Sensor Detection System (KSDS). I was advised to take it to a Hyundai dealer because often these vehicles have manufacture warranty since there’s recalls. There have been some vehicles under this recall Hyundai put out as Service Campaign 966 or 982. They have had vehicles deal with this sensor issue before. Hence why there is a campaign issued. I review to see if there are any recalls on my vehicle and tare none but there are other models listed for this particular issue for Hyundai vehicles. My vehicle was driving fine and it’s fairly new. Low miles then suddenly this happened without warning. I believe it is a recall issue for this model as well.

ENGINE

I was driving and when turning into a parking lot, I accelerated and the vehicle stalled. It did not go suddenly when accelerating. A couple days later, I use a code reader and have a code listed as P1326. So I take it for a diagnostic at a local shop and I am told it is the Knock Sensor Detection System (KSDS). I was advised to take it to a Hyundai dealer because often these vehicles have manufacture warranty since there’s recalls. There have been some vehicles under this recall Hyundai put out as Service Campaign 966 or 982. They have had vehicles deal with this sensor issue before. Hence why there is a campaign issued. I review to see if there are any recalls on my vehicle and tare none but there are other models listed for this particular issue for Hyundai vehicles. My vehicle was driving fine and it’s fairly new. Low miles then suddenly this happened without warning. I believe it is a recall issue for this model as well.

STRUCTURE:BODY

While driving under normal highway conditions, the sunroof detached from the vehicle while still in the closed position. This caused extreme danger to other drivers and property and could have caused a fatality if it would have hit a motorcyclist or other unprotected person. There was a recall for this (Recall Campaign 152: 2015-2016 Sonata Panoramic Sunroof) and the vehicle was delivered to the dealer during the recall period for inspection and presumed fix. There was no warning that anything was wrong previous to the incident.

ENGINE AND ENGINE COOLING

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at approximately 30 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled, and there were several unknown warning lights illuminated. The contact stated that prior to the engine failure, engine oil needed to be added every week. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The dealer informed the contact that the vehicle was not eligible for an engine replacement because an engine software update had not been performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the engine could not be replaced before the software update had not been performed. The failure mileage was approximately 122,000.

POWER TRAIN

While traveling on local roads and highways the vehicle transmission randomly down-shifts one or two gears. This has occurred when traveling in any gear from gears 3 through 6. It probably doesn't happen in 2nd gear because that is a transitory gear and not a cruising gear. After quickly moving the shifter from automatic mode into manual mode and then back into automatic mode the transmission returns to the proper gear. However sometimes it has down shifted again in as little as 30 to 60 seconds after resetting the shifter. This has been happening for years. The dealership has been unable to fix it. Because it is random, the issue is not readily reproducible by the repair shop. Sometimes it has happened several times within a 15 minute period. Sometimes it has occured multiple consecutive days. Other times a week or two has passed with no incident.

UNKNOWN OR OTHER

My pearl white 2015 Hyundai Sonata Sport’s paint is chipping off while im driving causing paint chips to fly which has almost caused me to wreck. This is happening on the trunk roof and passenger front door.

FUEL/PROPULSION SYSTEM

The low pressure fuel line connector to the high pressure fuel pump failed and sprayed fuel over the hot engine. This could have easily cause a vehicle fire and death. This is a KNOW ISSUE and is covered by a safety recall on 2013-2014 Hyundai Sonatas (Hyundai Technical Service Bulletin 20-01-030H). The same issue occurred on this 2015 Sonata that was built in June 2015. A temporary repair had to be made until Hyundai could inspect it. Vehicle was taken to Holler Hyundai in Winter Park, FL and inspected. Results were forwarded to Hyundai Motors America and the repair was declined because the 2015 models were not included in the recall. It is our belief that the same connector was also used on some 2015 Sonata models prior to the issue being discovered.

FUEL SYSTEM, GASOLINE

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormally strong gasoline odor inside the vehicle. There was a warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

UNKNOWN OR OTHER

On 03/14 I was driving down the road the with the sunroof open the wind flap suddenly went to flying making a loud sound I pulled over and saw that it was loose and hanging I went to press the button to attempt to close it and it semi closed. I went and had it looked at and was told that it was broken and could not be closed and needed to be replaced I was told it was a common issue with Hyundais and to contact the company

STRUCTURE:BODY

On 03/14 I was driving down the road the with the sunroof open the wind flap suddenly went to flying making a loud sound I pulled over and saw that it was loose and hanging I went to press the button to attempt to close it and it semi closed. I went and had it looked at and was told that it was broken and could not be closed and needed to be replaced I was told it was a common issue with Hyundais and to contact the company

ELECTRICAL SYSTEM

On 03/14 I was driving down the road the with the sunroof open the wind flap suddenly went to flying making a loud sound I pulled over and saw that it was loose and hanging I went to press the button to attempt to close it and it semi closed. I went and had it looked at and was told that it was broken and could not be closed and needed to be replaced I was told it was a common issue with Hyundais and to contact the company

ENGINE

Hyundai is denying a lifetime warranty claim on my 2015 Hyundai Sonata. Recalls have been completed on my vehicle and even with knock sensor recall completed my engine light is not on and they will not grant me a new engine. If though the Hyundai Dealer agrees that the engine has the bearing issue that would grant me a new engine.

ENGINE

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

ENGINE

2015 Hyundai Sonata - original owners. Started burning and engine light came on at 124,000 miles. Took it to dealer to be diagnosed and have oil changed. They called said engine oil was sludged up, they would not even change the oil, and said it needed the engine replaced $9500. We contacted corporate Hyundai who said there was an extended warranty on the engine if the failure was related to connecting rod bearing wear. We were assigned a case and the rep contacted the dealer who said our vehicle didn’t qualify. In doing research we’ve read that this damage cannot be determined without dropping the oil pan. We questioned the rep about this and was told we didn’t qualify because of the maintenance on the vehicle.

ENGINE

On February 15, I was on my way heading back home driving in the freeway went my car randomly started jerking. I pull over to the side on the road pop the engine, did a visible check and i didn’t see anything. I went back on the road and it happened again, this time my check engine light came on and the car car started to knock very bad since then. I did a diagnostic scan and a code, P1326 came up saying that something is wrong with my knock sensor. Went and took it to a mechanic and I was told that my engine is gone and I need to replace it. Also that Hyundai has been having issues of the engine for a while.

ELECTRICAL SYSTEM

Power steering failed, car diagnosed with code C2412 & Hyundai refuses to take accountability

STEERING

Power steering failed, car diagnosed with code C2412 & Hyundai refuses to take accountability

ENGINE

Hello. I'd like to report an engine oil consumption problem. I owe Hyundai sonata 2015, 9 years and 5 months. I have been having engine oil consumption problem over 2 years. It was not that serious around 2023 and 2024, also I know this car has oil consumption problem, so I checked engine oil frequently and refilled it when level went down below the "L" level. Last week, I had an engine alarm whish was powertrain system problem " P2096". So I brought my car to Jeff's garage(180milles from my home) and fixed this problem. When I checked the amount of oil before I drove, level of oil was a little above "L" level. But, when the technician checked the car, they found that engine oil left 1 quart only. (I refilled the oil 4 times already for last 4 month, I drove around 2300 miles for last 4 month) They also showed me the stick without any engine oil. They changed new oil and made sure the level on the stick was above "F" level. However, after I drove around 180 miles, I found the level was between F and L. There is no oil leaking but oil consumption is getting worse. I think some of oil consumption is normal or expected, but this is too much. Please check the safety of this engine.

UNKNOWN OR OTHER

It seems like the car is skipping.

FUEL/PROPULSION SYSTEM

Gas smell on the passenger side front seat

ENGINE

In 8-2021 the original engine locked up due to a crankshaft bearing lock up. The dealer replaced the entire engine with a rebuilt. It locked up within 10 seconds after I drove from the dealer due to a massive external oil leak from the engine front area. The dealer could not determine where the leak was coming from and prepared a report to reflect this. The dealer then replaced this first replaced engine with another rebuilt engine. I drove it and within 5 minutes of driving the radiator plastic side tank exploded open and lost coolant. The engine then misfired and began to smoke out the tailpipe. and engine areas. The dealer demanded I pay $1,100 for a replacement radiator and then they would confirm that the head gasket was leaking from the combustion chamber into the cooling system that exploded the radiator side tank due to overpressurization from exhaust gas. Another dealer saw that the combustion gas had a large leak that was coming out of the broken radiator plastic side tank and advised repalcing the engine with another engine and radiator. The engine locked up while driving it as a result of overheating and/or coolant inside the cylinder that has the head gasket leak. The dealer and factory refuses to repair the engine that is still under two different kinds of warranties. The warranties expire on 10-12-2025

STEERING

For about a month now the power steering was going in and out and then just the other day, the power steering went completely out, I am now having it towed to the dealership today 02/11/2025. I've also had oil consumption problems to the point where there is only 1 quart of oil left in the engine when getting the oil changed, had the combustion cleaning done and no help. Hyundai said no to a new engine, car only has 102,000 miles on it, only 10 years old and Hyundai hasn't helped a bit, said that I would have to come out of pocket but I ended up having to spend $600 on the cleaning, which is absurd.

ENGINE

For about a month now the power steering was going in and out and then just the other day, the power steering went completely out, I am now having it towed to the dealership today 02/11/2025. I've also had oil consumption problems to the point where there is only 1 quart of oil left in the engine when getting the oil changed, had the combustion cleaning done and no help. Hyundai said no to a new engine, car only has 102,000 miles on it, only 10 years old and Hyundai hasn't helped a bit, said that I would have to come out of pocket but I ended up having to spend $600 on the cleaning, which is absurd.

ELECTRICAL SYSTEM

For about a month now the power steering was going in and out and then just the other day, the power steering went completely out, I am now having it towed to the dealership today 02/11/2025. I've also had oil consumption problems to the point where there is only 1 quart of oil left in the engine when getting the oil changed, had the combustion cleaning done and no help. Hyundai said no to a new engine, car only has 102,000 miles on it, only 10 years old and Hyundai hasn't helped a bit, said that I would have to come out of pocket but I ended up having to spend $600 on the cleaning, which is absurd.

ENGINE

The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle backfired and sputtered. Additionally, the vehicle failed to accelerate as needed while depressing the accelerator pedal. The contact stated that the vehicle failed to exceed 20 MPH while driving uphill. Additionally, the contact noticed the presence of strong fumes inside the cabin, which caused her clothes and hair to smell like fumes. Additionally, the contact noticed that oil was spattering from the exhaust pipes and there was oil leaking onto the tires, causing the tires to leave oil marks on the ground while driving. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer informed the contact that the combustion chamber to be cleaned out and provided an estimate. Additionally, the dealer informed the contact that after the combustion chamber had been cleaned, a claim would be sent to the manufacturer for the engine replacement to be covered under goodwill assistance; however, there was no guarantee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

ENGINE AND ENGINE COOLING

The contact owns a 2015 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle backfired and sputtered. Additionally, the vehicle failed to accelerate as needed while depressing the accelerator pedal. The contact stated that the vehicle failed to exceed 20 MPH while driving uphill. Additionally, the contact noticed the presence of strong fumes inside the cabin, which caused her clothes and hair to smell like fumes. Additionally, the contact noticed that oil was spattering from the exhaust pipes and there was oil leaking onto the tires, causing the tires to leave oil marks on the ground while driving. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer informed the contact that the combustion chamber to be cleaned out and provided an estimate. Additionally, the dealer informed the contact that after the combustion chamber had been cleaned, a claim would be sent to the manufacturer for the engine replacement to be covered under goodwill assistance; however, there was no guarantee. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

ENGINE

Wednesday evening [XXX] I was driving on a rural Hwy entering onto another Hwy at a one way stop sign. This stop sign was on a blind hill with a partial obstructed view from the right and left. As I pulled out onto the road to go north onto a two lane Hwy towards my home, a truck pulling a trailer came into view from the left. To me the distance looked very close, so I accelerated to avoid a possible collision. Less than a mile down the hill my vehicle lost all forward movement. I costed to a safe stop on the side of this 2 lane Hwy. No warning lights or engine check lights were on the dash just typical signs of some sort of engine failure. The electrical system was fine. Everything else was working as it should. I had no idea I didn’t have forward acceleration until I stepped on the gas at the bottom of the hill. I costed to a safe location on the side of the road. At this point I tried to put the engine in Park from Drive. It would not go into Park. I turned the ignition off and removed the shift release button after which moved the gears to park. I attempted to restart the engine but it would not roll over. I had it towed by AAA from that point to my Hyundai dealership in Cornelius NC. They diagnosed the problem on Tuesday afternoon. The engine had seized up. I am just now learning that this is a class action suit on this particular engine. Very grateful that I was not on Hwy 77 in the fast lane or the express lane. That could possibly have escalated the failure to a deadly failure without warning and no where to pull over at higher speeds. No one should Have to die to make corporations responsible for the safety of their customers. This is our sixth or seventh Hyundai in our family. My Sonata was well maintained. This should not have happened. Will you please look at this issue for the consumers with the same car? I am still without a car or a loaner/rental and am getting ready to go back on assignment.

FORWARD COLLISION AVOIDANCE: WARNINGS

Location: [XXX] Description of Incident: On a rainy morning, while driving to work, I encountered a sudden lane cut-off by a speeding truck as I exited a school zone. I applied the brakes to avoid a forward collision, but the brake system failed entirely. This resulted in the loss of vehicle traction, causing the car to spin out uncontrollably. The vehicle collided with an island, bounced into oncoming traffic, and sustained severe damage, including: •Tires ripped off the rims •Front axle damage Injuries: I sustained a lightly sprained neck as a result of the incident. Vehicle History: The vehicle had been in the custody of the Hyundai dealership just days prior to this incident for an engine/powertrain recall and replacement. The dealership held the car for over a week to address the issue. However, shortly after retrieving the vehicle, the brake failure occurred. Observations and Concerns: •The brake failure occurred after recent service by the manufacturer dealership. •Hyundai vehicles are known to have documented brake system issues, which may have contributed to this incident. •This failure nearly resulted in a life-threatening accident. Action Requested: I am requesting an investigation into the service performed during the recall and the brake system failure. It is imperative to determine accountability and address any potential defects to prevent future occurrences. [XXX] [XXX] - Victim and incident reporter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Location: [XXX] Description of Incident: On a rainy morning, while driving to work, I encountered a sudden lane cut-off by a speeding truck as I exited a school zone. I applied the brakes to avoid a forward collision, but the brake system failed entirely. This resulted in the loss of vehicle traction, causing the car to spin out uncontrollably. The vehicle collided with an island, bounced into oncoming traffic, and sustained severe damage, including: •Tires ripped off the rims •Front axle damage Injuries: I sustained a lightly sprained neck as a result of the incident. Vehicle History: The vehicle had been in the custody of the Hyundai dealership just days prior to this incident for an engine/powertrain recall and replacement. The dealership held the car for over a week to address the issue. However, shortly after retrieving the vehicle, the brake failure occurred. Observations and Concerns: •The brake failure occurred after recent service by the manufacturer dealership. •Hyundai vehicles are known to have documented brake system issues, which may have contributed to this incident. •This failure nearly resulted in a life-threatening accident. Action Requested: I am requesting an investigation into the service performed during the recall and the brake system failure. It is imperative to determine accountability and address any potential defects to prevent future occurrences. [XXX] [XXX] - Victim and incident reporter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Location: [XXX] Description of Incident: On a rainy morning, while driving to work, I encountered a sudden lane cut-off by a speeding truck as I exited a school zone. I applied the brakes to avoid a forward collision, but the brake system failed entirely. This resulted in the loss of vehicle traction, causing the car to spin out uncontrollably. The vehicle collided with an island, bounced into oncoming traffic, and sustained severe damage, including: •Tires ripped off the rims •Front axle damage Injuries: I sustained a lightly sprained neck as a result of the incident. Vehicle History: The vehicle had been in the custody of the Hyundai dealership just days prior to this incident for an engine/powertrain recall and replacement. The dealership held the car for over a week to address the issue. However, shortly after retrieving the vehicle, the brake failure occurred. Observations and Concerns: •The brake failure occurred after recent service by the manufacturer dealership. •Hyundai vehicles are known to have documented brake system issues, which may have contributed to this incident. •This failure nearly resulted in a life-threatening accident. Action Requested: I am requesting an investigation into the service performed during the recall and the brake system failure. It is imperative to determine accountability and address any potential defects to prevent future occurrences. [XXX] [XXX] - Victim and incident reporter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)