2014 HYUNDAI SONATA
View all complaints and recalls for this specific model year.
2014 HYUNDAI SONATA Summary
2014
Model Year
54
Total Complaints
6
Total Recalls
3243852
Vehicles Affected
Recalls
2014 HYUNDAI SONATA
216799 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
Risk: If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
2014 HYUNDAI SONATA
150730 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
2014 HYUNDAI SONATA
443545 vehicles affected
SEAT BELTS:FRONT:ANCHORAGE
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
2014 HYUNDAI SONATA
572000 vehicles affected
ENGINE AND ENGINE COOLING:ENGINE
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Risk: Bearing wear may result in the engine seizing, increasing the risk of a crash.
2014 HYUNDAI SONATA
977778 vehicles affected
SEAT BELTS:FRONT:ANCHORAGE
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
2014 HYUNDAI SONATA
883000 vehicles affected
POWER TRAIN:AUTOMATIC TRANSMISSION
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
Risk: If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Complaints
2014 HYUNDAI SONATA
ID: 2127562ENGINE
Hello, I brought my 2014 Hyundai Sonata (approx. 73,000 miles) to an authorized Hyundai dealership (MotorWorld Hyundai, Wilkes-Barre, PA) on August 4, 2025, for Recall 162 (NHTSA 17V-226) due to audible engine knocking. I reported the noise when dropping off the vehicle. The dealer claimed the engine passed the inspection but did not provide any documentation confirming that the required bearing test was performed. They said the issue might be from the top of the engine (possibly the timing chain) and wanted to charge $800 to disassemble the engine, with a repair estimate of $2,900. The reason they wanted to disassemble the engine is because after an initial diagnosis for $160 they discovered the noise is not from the timing chain. Besides, it would be extremely unusual for the issue to be a timing chain at 73k. I later learned from Hyundai Customer Care that the recall still shows as “Incomplete” in their system, meaning the inspection was never properly submitted. I'm conerned that the recall was not properly performed or submitted (why does it still show "incomplete" if they insepcted it and it passed?) and that the symptoms may still indicate the exact defect covered under Recall 162 (rod bearing knock), I believe I was denied proper remedy (in a less polite way - I think they flat out lied to me about the real issue) and I was pressured toward expensive non-recall repairs without conclusive diagnosis. My understanding is that getting a diagnosis for a timing chain shouldn't cost anywhere near $800. I am requesting NHTSA review this situation to ensure Hyundai fulfills its federally mandated recall obligation. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2126035AIR BAGS
The contact owns a 2014 Hyundai Sonata. The contact stated that the driver’s air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The service technician stated that there were no recalls on the VIN related to the failure. The failure persisted and the contact stated that the electrical functions on the steering failed to operate as needed. The manufacturer was notified of the failure and the contact was provided the same information as the dealer and the contact was given a case number. The vehicle was repaired. The failure mileage was unknown.
2014 HYUNDAI SONATA
ID: 2123060ENGINE
My engine has a knock and the dealership told me that they would not fix it due to "lack of maintanence" but I tried explaining to them that I was unable to get proof because Oreily and auto zone were unable to get me receipts on old purchases.
2014 HYUNDAI SONATA
ID: 2122420ENGINE
Engine Failure. After taking my Hyundai listed above in for repairs to the air conditioning not working properly and while in custody of Jeff's Automotive Service, here in Sterling, IL 61081, the engine suddenly died out while they were test driving the car. They were able to jump start it once, and then it died out again while driving it. This time the car could not be restarted by all means possible. Being in the shop, other possible causes were checked and not one of them worked. The Engine is completely DEAD. After Checking for possible causes online it was found that a recall for the very same Engine Failure had been done back in 2017/2018.\n" + 'For unknown reasons, I was never notified nor did I ever received such notice. Now at this time, we have contacted a local dealer and they state that because the auto had not been taken in for the recall repairs, it no longer "qualifies" for free repairs and any repairs would have to be paid for. Upon checking the NHTSA website, it states that there are no time limits on the repairs. I was going to contact National Hyundai Corp to inquire about it, but decided instead to file a complaint with you. 'The question is: Is my car still eligible for the Recall Repairs under the Hyndai Mfg Recall #162 'of March 31, 2017? Recall Number 17V2260000??? Given the fact that i did not receive their notification if indeed, one was sent, and I was totally unaware of this Recall???. I sincerely\n' + 'believe that under the laws and procedures, I should still be eligible for this Recall Repair of\n' + 'their Faulty Engine Failure in my automobile listed above. \n' + 'Therefore I am at this time requesting an investigation and a decision before I make any attempts to contact Hyundai Mfg directly. Also as part of my inquiries I spoke to the Service Department of Schimmer Hyundai in Peru, IL the closest dealer to me, and after checking the VIN number I was to
2014 HYUNDAI SONATA
ID: 2122329ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated that the vehicle was inspected by a mechanic, and during the test drive, the vehicle experienced a loss of automotive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
2014 HYUNDAI SONATA
ID: 2121242STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? >Rear Window Imploded, Rear Moon Roof Hairline Fractures How was your safety or the safety of others put at risk? >Shards of glass fell. If a passenger was present, glass would have fell on them Has the problem been reproduced or confirmed by a dealer or independent service center? >No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? >Not Yet. Insurance Claim just made. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? >No warnings present Uploads of photos/videos will occur afterwards.
2014 HYUNDAI SONATA
ID: 2115507ENGINE
The vehicle experienced engine stalling and rough running. We discovered it had an open engine recall related to known defects in the Theta II engine. We dropped the vehicle off at a Hyundai dealership (Hyundai Napleton) on July 1st, 2025 for recall repair, following instructions from ACV Auctions. After holding the vehicle for over three weeks, Hyundai Napleton informed us they could not perform the recall due to their internal policy against working on dealer-owned vehicles. This directly contradicts the purpose of a federally mandated safety recall, which is supposed to apply regardless of ownership. On July 23, 2025, we received a call from Hyundai Motor America, stating they would not approve the recall repair because the vehicle had been declared a total loss. This is entirely false—the vehicle has never been declared a total loss by any insurance company or official source. It appears Hyundai Motor America and the dealership are passing responsibility back and forth, providing conflicting and inaccurate information, while the vehicle sits unrepaired and inoperable. This behavior delays a federally mandated repair, puts consumers at risk, and reflects serious breakdowns in how Hyundai handles recall compliance. We need NHTSA’s help to investigate and enforce the proper handling of this safety recall. Vehicle VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2114260ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened for repair assistance. The contact was later informed that the assistance request was denied on the grounds of poor maintenance history. The contact stated was not the owner of the vehicle during the time cited by the manufacturer. The failure mileage was 136,000.
2014 HYUNDAI SONATA
ID: 2113252SEATS
The electrical in the entire car is malfunctioning. Sometimes the brake lights don’t work due to wiring, other times the seats control don’t work and the cables to battery is not connected/firing correctly. Has an entire electrical issue
2014 HYUNDAI SONATA
ID: 2113251ELECTRICAL SYSTEM
The electrical in the entire car is malfunctioning. Sometimes the brake lights don’t work due to wiring, other times the seats control don’t work and the cables to battery is not connected/firing correctly. Has an entire electrical issue
2014 HYUNDAI SONATA
ID: 2113250SERVICE BRAKES
The electrical in the entire car is malfunctioning. Sometimes the brake lights don’t work due to wiring, other times the seats control don’t work and the cables to battery is not connected/firing correctly. Has an entire electrical issue
2014 HYUNDAI SONATA
ID: 2111172AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system warning light on my 2014 Hyundai Sonata GLS has turned on. I suspect it may be related to a faulty clock spring or another issue within the Supplemental Restraint System (SRS). The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? If the airbag system is not functioning properly, the airbags may not deploy in the event of a collision, putting my life and the safety of passengers at serious risk. This is particularly concerning as this vehicle is used for daily commuting and family travel. Has the problem been reproduced or confirmed by a dealer or independent service center? I have not yet had it diagnosed by a dealer or repair shop, but I plan to schedule a diagnostic check soon. The airbag light remains consistently on during vehicle operation, indicating a persistent fault. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by the manufacturer or any third-party representative. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the airbag warning light illuminated on the dashboard without any prior physical impact or incident. It first appeared approximately [two days ago], and it has remained on continuously since then. Additional Information: I am aware that certain Hyundai Sonatas have been subject to airbag-related recalls, including issues with the clock spring and airbag deployment failures. Given the similarity of symptoms, I would like to know whether my vehicle may be affected by one of these recalls, or if Hyundai will provide inspection and repair support based on this known issue.
2014 HYUNDAI SONATA
ID: 2109801FUEL/PROPULSION SYSTEM
After having work done to repair the head gasket and spark plug. I was on mile ~300 after repairs and was nearing to fill up at a gas station, I started losing power and notice the check engine light was on and Gas smell filled the cabin. When I stopped the hood started smoking and there was a fire under the engine cover. My Vin is not listed on the fuel line recalls and I believe this is an oversite as it lists, faulty High Pressure hose can rupture and cause engine fires and that is exactly what happen in my case. I believe this Vin was Overlooked and I need the repairs complete. I have not completed any repairs because I believe this should have been recalled.
2014 HYUNDAI SONATA
ID: 2107910ENGINE
My engine seized and I lost power. This is the second engine this has happened to. I was given a extended warranty, but Hyundai is refusing to pay for a new engine. The mechanic advised me they are replacing engines three times a week. Mine was denied even though my engine only has 76,000 miles and my warranty is still good. This engine problem should be a new recall since the same problem is still occurring. The engine light did come on blinking. When I took it to the dealer. They knew the problem before looking at my engine since so many others need to have thiers replaced. The dealership confirmed i need a new engine. They made me send in my oil changes. They were upset I didn't have any oil receipts for my previous engine even thought it was replaced at a Hyundai dealership the first time. Consumers should not have to replace two engines. This is a safety concern with it losing power so quickly.
2014 HYUNDAI SONATA
ID: 2106667ENGINE
Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai Sonata Hybrid (VIN: [XXX] ) and Hyundai Motor America’s failure to fully correct the issue. Incident Summary: While driving on the freeway, the vehicle suddenly displayed the following alarming warnings: “Hybrid System Warning! Safely Stop and Do Not Drive” “Check Charging System” Immediately after these messages appeared, the car lost all power and shut down in the middle of the road. I had my two young children (ages XXX and XXX) in the car, making the situation extremely unsafe and traumatic. The vehicle lost all mobility and provided no opportunity to safely pull over. After contacting Hyundai Corporate multiple times, a case manager was eventually assigned to my case. At Hyundai’s request, I towed the vehicle to AutoNation Hyundai Valencia for diagnostic evaluation. The dealership diagnosed the issue as error code P0A78, indicating a transmission failure. Hyundai Corporate offered to cover 60% of the repair cost, leaving me responsible for the remaining 40%—an amount that exceeds the current value of the vehicle. This proposed resolution is not reasonable considering the severity of the safety risk and the vehicle’s low mileage. My primary concern is that this is an extremely dangerous defect, as the vehicle loses all power without warning, leaving the driver unable to move the car to a safe location. Requested Actions: A formal investigation into the safety and reliability of Hyundai’s hybrid systems, specifically in 2014 Sonata Hybrid vehicles. A determination of whether this defect qualifies under Hyundai’s warranty or federal safety defect regulations. Full compensation from Hyundai Corporate to cover 100% of the repair costs to correct this serious safety issue. Thank you for your time and attention to this critical matter. I look forward to your prompt response and appropriate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
2014 HYUNDAI SONATA
ID: 2106666ELECTRICAL SYSTEM
Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai Sonata Hybrid (VIN: [XXX] ) and Hyundai Motor America’s failure to fully correct the issue. Incident Summary: While driving on the freeway, the vehicle suddenly displayed the following alarming warnings: “Hybrid System Warning! Safely Stop and Do Not Drive” “Check Charging System” Immediately after these messages appeared, the car lost all power and shut down in the middle of the road. I had my two young children (ages XXX and XXX) in the car, making the situation extremely unsafe and traumatic. The vehicle lost all mobility and provided no opportunity to safely pull over. After contacting Hyundai Corporate multiple times, a case manager was eventually assigned to my case. At Hyundai’s request, I towed the vehicle to AutoNation Hyundai Valencia for diagnostic evaluation. The dealership diagnosed the issue as error code P0A78, indicating a transmission failure. Hyundai Corporate offered to cover 60% of the repair cost, leaving me responsible for the remaining 40%—an amount that exceeds the current value of the vehicle. This proposed resolution is not reasonable considering the severity of the safety risk and the vehicle’s low mileage. My primary concern is that this is an extremely dangerous defect, as the vehicle loses all power without warning, leaving the driver unable to move the car to a safe location. Requested Actions: A formal investigation into the safety and reliability of Hyundai’s hybrid systems, specifically in 2014 Sonata Hybrid vehicles. A determination of whether this defect qualifies under Hyundai’s warranty or federal safety defect regulations. Full compensation from Hyundai Corporate to cover 100% of the repair costs to correct this serious safety issue. Thank you for your time and attention to this critical matter. I look forward to your prompt response and appropriate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
2014 HYUNDAI SONATA
ID: 2106665POWER TRAIN
Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai Sonata Hybrid (VIN: [XXX] ) and Hyundai Motor America’s failure to fully correct the issue. Incident Summary: While driving on the freeway, the vehicle suddenly displayed the following alarming warnings: “Hybrid System Warning! Safely Stop and Do Not Drive” “Check Charging System” Immediately after these messages appeared, the car lost all power and shut down in the middle of the road. I had my two young children (ages XXX and XXX) in the car, making the situation extremely unsafe and traumatic. The vehicle lost all mobility and provided no opportunity to safely pull over. After contacting Hyundai Corporate multiple times, a case manager was eventually assigned to my case. At Hyundai’s request, I towed the vehicle to AutoNation Hyundai Valencia for diagnostic evaluation. The dealership diagnosed the issue as error code P0A78, indicating a transmission failure. Hyundai Corporate offered to cover 60% of the repair cost, leaving me responsible for the remaining 40%—an amount that exceeds the current value of the vehicle. This proposed resolution is not reasonable considering the severity of the safety risk and the vehicle’s low mileage. My primary concern is that this is an extremely dangerous defect, as the vehicle loses all power without warning, leaving the driver unable to move the car to a safe location. Requested Actions: A formal investigation into the safety and reliability of Hyundai’s hybrid systems, specifically in 2014 Sonata Hybrid vehicles. A determination of whether this defect qualifies under Hyundai’s warranty or federal safety defect regulations. Full compensation from Hyundai Corporate to cover 100% of the repair costs to correct this serious safety issue. Thank you for your time and attention to this critical matter. I look forward to your prompt response and appropriate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
2014 HYUNDAI SONATA
ID: 2101357POWER TRAIN
Vehicle's engine seized completely at 75 MPH on the interstate. No warning lights or abnormal noises were present before catastrophic failure, and the car has been serviced recently. CEL came on at time of failure, throws code P1326. Car rapidly/dangerously decelerated, would have crashed if not driving in the Leftmost lane of travel.
2014 HYUNDAI SONATA
ID: 2101081EXTERIOR LIGHTING
Engine light is blinking and put safety of my family in danger. I called the close Huyndai dealer also I have a case number. However, it takes forever for them to answer. I only have this car. I am driver and this how I make living. I have no choice in driving this recall vehicle and kill my self and my family. No body care!
2014 HYUNDAI SONATA
ID: 2101080FUEL/PROPULSION SYSTEM
Engine light is blinking and put safety of my family in danger. I called the close Huyndai dealer also I have a case number. However, it takes forever for them to answer. I only have this car. I am driver and this how I make living. I have no choice in driving this recall vehicle and kill my self and my family. No body care!
2014 HYUNDAI SONATA
ID: 2101079ENGINE
Engine light is blinking and put safety of my family in danger. I called the close Huyndai dealer also I have a case number. However, it takes forever for them to answer. I only have this car. I am driver and this how I make living. I have no choice in driving this recall vehicle and kill my self and my family. No body care!
2014 HYUNDAI SONATA
ID: 2100149UNKNOWN OR OTHER
Formal Complaint – Hybrid System Failure, Safety Risk (VIN: [XXX] | Hyundai Case #[XXX]) Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai hybrid vehicle (VIN: [XXX] ) and Hyundai Motor America's failure to respond meaningfully to repeated requests for assistance. Incident Summary: On [XXX], while driving with my two young children (ages [XXX] and [XXX] ), my vehicle suddenly displayed the following critical warnings: “Hybrid System Warning! Safely Stop and Do Not Drive” “Check Charging System” Immediately after these messages appeared, the car lost all power and came to a complete stop in the middle of the road. This created an extremely hazardous and distressing situation for me and my family. Although the vehicle is a few years old, it has very low mileage (38,345 miles), and I did not expect such a catastrophic failure. I submitted a report to Hyundai Customer Support on May 30, 2025 (Case #[XXX]) and followed up on June 9, 2025, but have only received an automated acknowledgment—no response, investigation, or support to date. Attachments: A video clip showing the warning messages at the time of the incident (I cannot upload the video clip since the option is not there, but I do have it if required) Requested Actions: A formal investigation into the safety and reliability of Hyundai's hybrid systems. A determination as to whether this incident qualifies under Hyundai’s warranty or federal safety defect regulations. Immediate contact from Hyundai with the next steps regarding inspection, resolution, or compensation. I am cc’ing Hyundai Motor America to ensure this matter is escalated appropriately and receives the attention it warrants. Thank you for your time and consideration. I look forward to your timely response. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2100148ELECTRICAL SYSTEM
Formal Complaint – Hybrid System Failure, Safety Risk (VIN: [XXX] | Hyundai Case #[XXX]) Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai hybrid vehicle (VIN: [XXX] ) and Hyundai Motor America's failure to respond meaningfully to repeated requests for assistance. Incident Summary: On [XXX], while driving with my two young children (ages [XXX] and [XXX] ), my vehicle suddenly displayed the following critical warnings: “Hybrid System Warning! Safely Stop and Do Not Drive” “Check Charging System” Immediately after these messages appeared, the car lost all power and came to a complete stop in the middle of the road. This created an extremely hazardous and distressing situation for me and my family. Although the vehicle is a few years old, it has very low mileage (38,345 miles), and I did not expect such a catastrophic failure. I submitted a report to Hyundai Customer Support on May 30, 2025 (Case #[XXX]) and followed up on June 9, 2025, but have only received an automated acknowledgment—no response, investigation, or support to date. Attachments: A video clip showing the warning messages at the time of the incident (I cannot upload the video clip since the option is not there, but I do have it if required) Requested Actions: A formal investigation into the safety and reliability of Hyundai's hybrid systems. A determination as to whether this incident qualifies under Hyundai’s warranty or federal safety defect regulations. Immediate contact from Hyundai with the next steps regarding inspection, resolution, or compensation. I am cc’ing Hyundai Motor America to ensure this matter is escalated appropriately and receives the attention it warrants. Thank you for your time and consideration. I look forward to your timely response. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2100147POWER TRAIN
Formal Complaint – Hybrid System Failure, Safety Risk (VIN: [XXX] | Hyundai Case #[XXX]) Dear Sir/Madam, I am writing to file a formal safety complaint regarding a dangerous incident involving my Hyundai hybrid vehicle (VIN: [XXX] ) and Hyundai Motor America's failure to respond meaningfully to repeated requests for assistance. Incident Summary: On [XXX], while driving with my two young children (ages [XXX] and [XXX] ), my vehicle suddenly displayed the following critical warnings: “Hybrid System Warning! Safely Stop and Do Not Drive” “Check Charging System” Immediately after these messages appeared, the car lost all power and came to a complete stop in the middle of the road. This created an extremely hazardous and distressing situation for me and my family. Although the vehicle is a few years old, it has very low mileage (38,345 miles), and I did not expect such a catastrophic failure. I submitted a report to Hyundai Customer Support on May 30, 2025 (Case #[XXX]) and followed up on June 9, 2025, but have only received an automated acknowledgment—no response, investigation, or support to date. Attachments: A video clip showing the warning messages at the time of the incident (I cannot upload the video clip since the option is not there, but I do have it if required) Requested Actions: A formal investigation into the safety and reliability of Hyundai's hybrid systems. A determination as to whether this incident qualifies under Hyundai’s warranty or federal safety defect regulations. Immediate contact from Hyundai with the next steps regarding inspection, resolution, or compensation. I am cc’ing Hyundai Motor America to ensure this matter is escalated appropriately and receives the attention it warrants. Thank you for your time and consideration. I look forward to your timely response. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2095476ELECTRICAL SYSTEM
the car has abruptly applied braking while driving. I took the car to get checked after that and i was told that there was nothing wrong except that the pads will need to be change sooner than later. I mechanic did tell me that it could be a safety issue because it was an uncontrollable. I than took the car to the Hyundai dealer for them to diagnose the car. They proposed that i change everything, including the brake pedal, which to me, sounded very fishy. One week ago, while driving, the car suddenly jammed on the brakes again. This particular time, it was also emitting smoke, either from the front or the bottom.
2014 HYUNDAI SONATA
ID: 2095475SERVICE BRAKES
the car has abruptly applied braking while driving. I took the car to get checked after that and i was told that there was nothing wrong except that the pads will need to be change sooner than later. I mechanic did tell me that it could be a safety issue because it was an uncontrollable. I than took the car to the Hyundai dealer for them to diagnose the car. They proposed that i change everything, including the brake pedal, which to me, sounded very fishy. One week ago, while driving, the car suddenly jammed on the brakes again. This particular time, it was also emitting smoke, either from the front or the bottom.
2014 HYUNDAI SONATA
ID: 2092572ENGINE
When I was trying to accelerate, my gas pedal just wasn't responding at all and the engine, oil, and battery light all came on. When that happened my car shut down and I coasted to a stop.
2014 HYUNDAI SONATA
ID: 2089584ENGINE
While driving my 2014 Hyundai Sonata on [XXX], the engine suddenly stalled without warning. I was in motion on a public road when the vehicle lost power, forcing me to safely pull over. There were no warning lights, check engine lights, or prior signs of engine trouble before the failure occurred. I had the vehicle towed to a certified Hyundai dealership (Norm Reeves Hyundai Superstore in Cerritos), where I was told the engine failed due to rod bearing failure caused by oil starvation. The dealership stated that the engine needed to be replaced. However, I have maintained the vehicle regularly, with consistent oil changes and maintenance, and I have documentation to prove this. Despite this, Hyundai has refused assistance and claims "exceptional maintenance neglect" without showing inspection photos or detailed evidence. This engine failure fits the exact pattern of a known engine defect already under recall for similar Hyundai models and engines, including issues with oil passages and rod bearings that lead to sudden engine failure. These vehicles have been involved in class-action lawsuits and recall campaigns for this reason. This sudden failure put my safety and that of others at risk, as the engine lost power in traffic without any prior warning. I am requesting NHTSA investigate whether this issue is part of the broader defect already under recall, and whether Hyundai is avoiding responsibility by misclassifying valid cases. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2088419ENGINE
While driving on the highway, the engine of my 2014 Hyundai Sonata suddenly seized without any prior warning. There were no preceding symptoms such as warning lights, unusual noises, or performance issues that might have indicated an impending failure. At the time of the engine seizure, I also lost power steering and power brakes, which severely compromised my ability to control the vehicle and led to a dangerous situation in fast-moving traffic. I later discovered that vehicles equipped with the Theta II engine have experienced similar issues, suggesting a potential safety-related defect. I am reporting this incident as a serious safety concern and request that NHTSA investigate this matter further.
2014 HYUNDAI SONATA
ID: 2087140UNKNOWN OR OTHER
Car transmission replaced with only 38,000 miles. Car shutters, skip gears, loss of power. Very dangerous especially when pulling out from side road on to main road. Transmission problem starts out as intermittent at first, so you never know when it will happen next. Lots of near misses where I would have been rear ended, due to shifting problems. New Transmission is already starting to shift erratically at times with only 2,000 miles on new rebuilt trans. Cost of repair is 5 to 6,000. Also own 2012 Hyundai Sonata Hybrid with the same exact transmission problems. Transmission replaced at 67,000 and now at repair shop for replacement Trans at 124,000 miles. Vin [XXX] . Both of these cars are dangerous to drive. These problems start out intermittently, and if the dealership cannot duplicate the problem, they will not fix anything, hoping to string you along past the warranty period. I tell them to check the fault code history and they tell me that they did not find any error codes. Both these cars also have the defective engine too- but so far my engines are working correctly. Invoices can be provided if needed. Found research shows that there are transmission problems with almost all generations of the Sonata's especially my 2 years - 2012 and 2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2087139ENGINE
Car transmission replaced with only 38,000 miles. Car shutters, skip gears, loss of power. Very dangerous especially when pulling out from side road on to main road. Transmission problem starts out as intermittent at first, so you never know when it will happen next. Lots of near misses where I would have been rear ended, due to shifting problems. New Transmission is already starting to shift erratically at times with only 2,000 miles on new rebuilt trans. Cost of repair is 5 to 6,000. Also own 2012 Hyundai Sonata Hybrid with the same exact transmission problems. Transmission replaced at 67,000 and now at repair shop for replacement Trans at 124,000 miles. Vin [XXX] . Both of these cars are dangerous to drive. These problems start out intermittently, and if the dealership cannot duplicate the problem, they will not fix anything, hoping to string you along past the warranty period. I tell them to check the fault code history and they tell me that they did not find any error codes. Both these cars also have the defective engine too- but so far my engines are working correctly. Invoices can be provided if needed. Found research shows that there are transmission problems with almost all generations of the Sonata's especially my 2 years - 2012 and 2014. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2014 HYUNDAI SONATA
ID: 2080759UNKNOWN OR OTHER
I am having an issue with the driver's front airbag clock spring assembly in my 2014 Hyundai Sonata. I see that there is a recall on the 2011-2014 Elantra vehicles, 2011-2013 Sonata vehicles, and 2011-2014 Sonata Hybrid vehicles for up to 15 years, but my 2014 Sonata is having the same issue. My car is not a hybrid, but what do I need to do in order to get this covered? Everything that the recall is describing is going on with my vehicle. The airbag light stays on, a non-functional horn, and/or inoperative steering wheel controls, the steering column makes a noise when turned.
2014 HYUNDAI SONATA
ID: 2080758AIR BAGS
I am having an issue with the driver's front airbag clock spring assembly in my 2014 Hyundai Sonata. I see that there is a recall on the 2011-2014 Elantra vehicles, 2011-2013 Sonata vehicles, and 2011-2014 Sonata Hybrid vehicles for up to 15 years, but my 2014 Sonata is having the same issue. My car is not a hybrid, but what do I need to do in order to get this covered? Everything that the recall is describing is going on with my vehicle. The airbag light stays on, a non-functional horn, and/or inoperative steering wheel controls, the steering column makes a noise when turned.
2014 HYUNDAI SONATA
ID: 2080757STEERING
I am having an issue with the driver's front airbag clock spring assembly in my 2014 Hyundai Sonata. I see that there is a recall on the 2011-2014 Elantra vehicles, 2011-2013 Sonata vehicles, and 2011-2014 Sonata Hybrid vehicles for up to 15 years, but my 2014 Sonata is having the same issue. My car is not a hybrid, but what do I need to do in order to get this covered? Everything that the recall is describing is going on with my vehicle. The airbag light stays on, a non-functional horn, and/or inoperative steering wheel controls, the steering column makes a noise when turned.
2014 HYUNDAI SONATA
ID: 2079503ENGINE
Misfiring cylinder
2014 HYUNDAI SONATA
ID: 2078613STEERING
Just purchased the sedan and took it to a shop to get checked Reason for the doing was because vehicle felt a lil rough after getting the vehicle checked they came to the conclusion that the motor had seized
2014 HYUNDAI SONATA
ID: 2078612ENGINE
Just purchased the sedan and took it to a shop to get checked Reason for the doing was because vehicle felt a lil rough after getting the vehicle checked they came to the conclusion that the motor had seized
2014 HYUNDAI SONATA
ID: 2077343ENGINE
Due to a recall Hyundai promised a lifetime extended warranty on the engine of my 2014 Hyundai Sonata concerning a defect in the engine manufacturing. We're as metal shavings can cause rod bearings to wear out causing what is known as engine knocking noise. Well my engine is knocking, and I was told by a license certified mechanic that it's my rod bearings & that the engine is fixing to throw a rod. This is covered under the extended lifetime warranty. When I called Hyundai they said we aren't going to fix the issue because the vehicle has a salvaged title. I had a consumer rear ended me years ago, there insurance company totaled out my car which was not totaled. Only minor rear damage. I ended up keeping the car and it drove fine, no engine damage due to the wreck on rear end damage. This shouldn't stop my rights to a new engine which Hyundai promised during a lifetime extension of the engine. This is considered unfair Deceptive Trade Practice Act violation.
2014 HYUNDAI SONATA
ID: 2076540LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
The contact owns a 2014 Hyundai Sonata. The contact stated that while the vehicle was parked, the contact attempted to open the trunk manually using the key fob; however, the trunk intermittently failed to open. No warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.
2014 HYUNDAI SONATA
ID: 2075395ELECTRICAL SYSTEM
The contact owns a 2014 Hyundai Sonata. While driving at various speeds, the steering wheel was shaking and jumping, with the headlights flickering, and the steering wheel lost resistance, and became easier to maneuver. While turning the vehicle either to the left or the right, there was a vibrating sound coming from underneath the hood of the vehicle. After the sound occurred, the contact noticed that after turning off the vehicle and then attempting to restart the vehicle, the vehicle failed to start. The contact manually moved the serpentine belt first to successfully start the vehicle. The exterior lights failed to illuminate intermittently. The air bag and battery failure warning lights were illuminated. The vehicle was included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); and the vehicle was taken to the dealer and the engine was replaced. After having the recall repair completed, the failure reoccurred. The vehicle was returned to the dealer, who then diagnosed the battery was malfunctioning due to a loosened terminal. The terminal was tightened up however, the failure persisted. The vehicle was taken to a certified mechanic who tightened the terminal; however, the failure persisted. The vehicle was taken to another certified mechanic who placed an aluminum piece to assist with securing the terminal. The failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 138,000.
2014 HYUNDAI SONATA
ID: 2073122ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was taken to the dealer, who retrieved DTC code P1326 for the knock sensor detection system (KSDS). The dealer performed a software update, but the failure persisted. The vehicle was taken back to the dealer for an oil consumption test, which the vehicle failed. The contact had an independent mechanic replace the knock sensor and spark plugs; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,000.
2014 HYUNDAI SONATA
ID: 2070316UNKNOWN OR OTHER
My family purchased the vehicle as a gift to me in 2018. It had 17,000 miles on it and was previously owned by an older woman who hardly used it, according to the salesman at North Freeway Hyundai in Spring, TX. In 2019, the AC compressor failed in the middle of summer. In Texas, being in a car with no AC in the summertime can and has been deadly. I had the part replaced at the same dealership as mentioned above. The part began to fail again at the end of 2024. When doing research on the issue, it came to my attention that this is a known issue pertaining to my vehicle, and that Hyundai is aware. Again, particularly in the south, this IS a safety hazard. Hyundai confirms that a couple different issues with the car can cause a “premature failure” of the compressor. I’ve replaced it once before and it’s incredibly expensive, and I don’t think it should already be failing again, and it sounds like Hyundai agrees with me. The logical thing to do here is to issue a recall on the part, which would allow myself and others with this issue to get it fixed at no cost. I can’t afford a major repair like this, as I just recently replaced the catalytic converter and o2 sensors as well. This cost should not be placed on the consumer when Hyundai is seemingly aware there is an issue.
2014 HYUNDAI SONATA
ID: 2066717ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption, and the low oil pressure warning light failed to illuminate as needed. The contact stated that upon starting the vehicle at the gas station, the vehicle made an abnormal sound. The contact checked the oil level and became aware that there was no oil in the engine. There was no warning light illuminated. Additionally, the contact stated that while driving at an undisclosed speed, there was dark smoke coming out of the exhaust pipe. The contact pulled over to the side of the road, where the contact became aware that there was no oil in the engine. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer advised the contact to check the oil level daily. The dealer informed the contact that the engine replacement was not covered under warranty. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 31,000.
2014 HYUNDAI SONATA
ID: 2064638VEHICLE SPEED CONTROL
As I was pulling up to a gas pump, my car suddenly accelerated. Applied the brakes to stop but it kept accelerating. My choices were to hit the car in front of me or a snow bank. I chose the snow bank. Tons of damage to my car. Don’t have that info yet, though.
2014 HYUNDAI SONATA
ID: 2063882ENGINE
While driving down the road the car died. Now it will not start.
2014 HYUNDAI SONATA
ID: 2061276STEERING
I was driving and the linkage on the left side of steering column broke off. I could only go to the right. Thank god it did it right after I got off the interstate.
2014 HYUNDAI SONATA
ID: 2060349POWER TRAIN
When I was driving on highway check brake warning came up with hybrid system warning I wasn’t be able to stop or accelerate I slowed down and pulled over might caused a big accident.
2014 HYUNDAI SONATA
ID: 2060348ELECTRICAL SYSTEM
When I was driving on highway check brake warning came up with hybrid system warning I wasn’t be able to stop or accelerate I slowed down and pulled over might caused a big accident.
2014 HYUNDAI SONATA
ID: 2057208FUEL/PROPULSION SYSTEM
Check engine light came on with a odb code of P0300. engine started to run rough and mileage dropped substantially. Upon arrival to my home due to safety issues I turned off car and and let it cool. My father read the odb with a code reader and said it smells like gas but we will look at in the daylight. Today upon removing the engine cover and checking the spark plugs we discover stains and residual stains on the ignition coil packs and directly under the low pressure fuel line where it connects to the high pressure fuel pump. it seems the plastic clip/connector is leaking at anout the rate of one substantial drop per 3-5 minute period. this could cause an out of control engine fire. Dealer was contacted and while there are two recalls regarding other 2014 hyndai sonatas for the same exact problem that this vin was not covered by the recall and the repair cost would be 300 for the fuel line plus labor.
2014 HYUNDAI SONATA
ID: 2057084FUEL/PROPULSION SYSTEM
My Gasoline Delivery Hose/line/pipe/fitting is leaking near the spark plugs as checked by a Tire Plus mechanic. The car is not safe to drive. Hyundai refused to fix my car under the Campaign 22V312000 that addresses this specific issue. They would not even open the car to see the pipe leaking. I would like to know if my car can be added to the campaign 22V312000.
2014 HYUNDAI SONATA
ID: 2056002ENGINE
I got a 2014 Hyundai Sonata in May of 2023. In the beginning of September 2024, I was driving down the road on a highway and a knocking sound began as well as grinding. The car then immediately lost all power which could’ve resulted in a serious accident like death or injury to me or others. I found out about the engine recall right after for the class action lawsuit for Hyundai. They told me I was good under the extended warranty. I was told that I needed to get the odometer branding fixed on the title before they would honor the recall. I did that and received the clean title in the beginning of November. The car was at a garage where they agreed that the car had premature worn engine bearings and had failed. The car went to a dealership in the beginning of November. Then I was told I needed more information like the clean title, bill of sale, and a statement. I provided all 3. After that I was told I needed to send receipts of my maintenance to the car. I also did that. I send every several documents. The dealership had told me my claim was denied due to “maintenance neglect” and “not enough maintenance documentation.” I then had the dealership reopen the claim and sent all of the prior maintenance records on the vehicle from the owner before me. I am told it is declined still for the same reason which makes no sense. I sent 35 documents to them. I was told today that they will not fix it and I was wished the best of luck. I did not have the car at the time of the recall and only had it for a year and a couple months. The car has been sitting for 4 months while I am paying insurance on it at the dealership to get the engine recall repaired.
2014 HYUNDAI SONATA
ID: 2055291ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the sound was persistent. The vehicle was driven to a local restaurant parking lot. The contact stated that the vehicle had stalled several times. The contact was afraid to drive the vehicle because of the failure. The vehicle was towed to the residence. The dealer was made aware of the failure and advised the contact to have the vehicle towed to the dealer. The vehicle was then towed to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that in November 2024, the vehicle was taken to the dealer and several unknown recall repairs were performed. The contact stated that the failure began shortly after the recall repairs were performed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 158,000.
2014 HYUNDAI SONATA
ID: 2053365AIR BAGS
Air bag warning has come on due to malfunctioning clockspring. Went to dealership and realized it is not under extended 15 year warranty. Even though, 2011-2013 Sonatas, Elantras, and 2011-2014 HYBRID Sonatas are covered. Being so close in years this is disappointing to learn that the warranty was cut off, although it obviously seems to be an ongoing problem.
2014 HYUNDAI SONATA
ID: 2053353UNKNOWN OR OTHER
Unknown