2013 HYUNDAI SONATA

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.

Risk: If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.

AIR BAGS

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

SEAT BELTS:FRONT:ANCHORAGE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.

ENGINE AND ENGINE COOLING:ENGINE

Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Risk: Bearing wear may result in the engine seizing, increasing the risk of a crash.

SEAT BELTS:FRONT:ANCHORAGE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.

POWER TRAIN:AUTOMATIC TRANSMISSION

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.

Risk: If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

ENGINE

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, which grew louder. The dealer was made aware of the failure; however, the contact was informed that the vehicle had a Branded Title. The contact was informed that the title was Branded because the previous owner had not provided the requested maintenance documents. The vehicle was taken to an independent mechanic, where it was diagnosed with failure of the rod bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the title was Branded in the Manufacturer’s database. The failure mileage was approximately 125,000.

ENGINE

The car was being driven from Virginia to Austin, Texas. In Tennessee within 10 miles of Jackson, TN, on [XXX] the car suddenly lost power and the engine light started flashing and could not be driven above 60 MPH (the speed limit there was 75 and the car was being driven at the speed limit until this occurred). Even though the car lost power, the temperature remained steady and was driven to a car repair place and the next day it was towed to a nearby Hyundai dealership in Jackson, TN where they declared the engine needed to be replaced. This was also confirmed by our insurance company, Progressive. Ran the VIN and the car is an affected vehicle under Service Campaign 953 and engine should qualify for lifetime warranty but Hyundai is trying to deny the claim due to bogus claim of "Exceptional Maintenance Neglect" which is not even close to true. The car had an oil and filter change a few days prior to the start of the trip and had been well maintained prior to that as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Excessive oil usage

FUEL/PROPULSION SYSTEM

Theres a know recall for this issue. Recall 189 AND 227 for hyundai. Fuel leak right by the regulator on the hose. Mine is doing the exact thing. My motor isnt covered for some reason. Same make and model. So id like to make a complaint and make it know the exact same issue is happening STILL, 2013 hyundai sonata and they wont cover it. So if another recall could be opened to help others. I mean its the exact same issue.

ENGINE

I am filing a complaint regarding my 2013 Hyundai Sonata in connection with a known recall related to connecting rod bearing wear (I believe this is Recall 198). My vehicle is experiencing issues consistent with this defect, but Hyundai has denied my warranty/recall claim. Hyundai’s denial was based on an allegation of “engine neglect,” which is not accurate. I have maintained my vehicle with regular oil changes since purchase, and I have records to support this. I work from home and therefore do not drive as frequently as the average commuter, but I have always performed at least the standard minimum maintenance required. The car has never shown signs of engine neglect or had prior engine issues until now. The failure occurred while I was driving on the highway, when the engine suddenly stopped running. This placed me in a very dangerous situation, as the car stalled in active traffic and posed a risk to myself and other drivers. This highlights the serious safety hazard associated with the known rod bearing defect. Since the failure, I have been left without reliable transportation, and it has been extremely difficult to get to and from work. The problem was reported to my Hyundai dealership, but they are refusing to cover the repair and appear to be attempting to avoid responsibility for this recall. Even if the specific recall campaign is now listed as closed, this is a well-documented defect, and Hyundai should remain obligated to fix it when it occurs. I am requesting NHTSA’s assistance in ensuring Hyundai is held accountable for honoring their obligations under the recall. Consumers should not be penalized thousands of dollars for a safety defect that is the manufacturer’s responsibility.

ENGINE

This has been going on nothing resolved and no cooperation. Im going yo locate an Attorney that really don't want to. Requesting this be ,the situation be loojedvatb,at no chargevand replace whatbwasvsuppisedly replaced by Steele South Loop Hyundai ,Houston Texas ,sold to Keating groupbbased out if Texas. What I'm asking isn't make sure itvwas done ,and whatever replaced ,inexpensive to do to.repkace the parts , And computerbprograned to make current no chsrgebto ne for hyundaibsta t es in line and would not be getting emails from NHtsa as i do . Hope finally 24 hours resolve, cooperation and done finally.

ELECTRICAL SYSTEM

This has been going on nothing resolved and no cooperation. Im going yo locate an Attorney that really don't want to. Requesting this be ,the situation be loojedvatb,at no chargevand replace whatbwasvsuppisedly replaced by Steele South Loop Hyundai ,Houston Texas ,sold to Keating groupbbased out if Texas. What I'm asking isn't make sure itvwas done ,and whatever replaced ,inexpensive to do to.repkace the parts , And computerbprograned to make current no chsrgebto ne for hyundaibsta t es in line and would not be getting emails from NHtsa as i do . Hope finally 24 hours resolve, cooperation and done finally.

SERVICE BRAKES

This has been going on nothing resolved and no cooperation. Im going yo locate an Attorney that really don't want to. Requesting this be ,the situation be loojedvatb,at no chargevand replace whatbwasvsuppisedly replaced by Steele South Loop Hyundai ,Houston Texas ,sold to Keating groupbbased out if Texas. What I'm asking isn't make sure itvwas done ,and whatever replaced ,inexpensive to do to.repkace the parts , And computerbprograned to make current no chsrgebto ne for hyundaibsta t es in line and would not be getting emails from NHtsa as i do . Hope finally 24 hours resolve, cooperation and done finally.

ENGINE

I have tried to have my Sonata 2013 gone over gor the previous ownership never gave me any RO in this bias was stared. This previous wherebpurchased and worked , was not on The the up and up. vwhere ,Steele hyundaibwhen owned know keating group purchased. I'm asking ngo iver the safety i the setvice ussues t hat hyundai is awarevand have all thr campsign numbers looked up I do not believe since ive oened the car ,sonata anythingbwas donen,agein nothing evervstated and knly oil changes done without any given paper wirk given on recalls except oil changes. ssues and . So wanting, asking that no chargeb,go iver make sure for the situation posted and Hyundai posts in 6bareas yes , go over for the brake system is causing the hybird tobshit down and the car with squiggly line know comes on Fuses and the the brake power booster sensor is the problem gor I had the sonatanon computer that came up also shavings in the engine campaign 162,994 251 to go iver no charge to make sure it was done and whatever faulty be replaced no charge . Charge to Hyundai for the problems if safety and service are on line stating should be taken care if no charge to consumer. Nothing is happening, just the insanity definition, to resolve. I ask forba new case manager I'm entitled to, can't turn down ,but is and lies about contact. Once, returned call no return call. Hope in the next 24 hours this be resolved so I can have this situation at no charge,don't believe ever done,no paper work in my possession, never had oil changes. Never told ,never anything from Hyundai. Almost got reat ended will send bill any to Hyundai tontalje carebofbas well something know NHTSa isn't helping After many complaints as this. Hyundai admits no charge for t his situation ,insanity and no cooperation just arrogance and belligerence . Mileage has nothing to do with. Engine should be looked at for whatnot NHTSA rant about engine in my sonata hybird and engine,problem still exists at

ELECTRICAL SYSTEM

I have tried to have my Sonata 2013 gone over gor the previous ownership never gave me any RO in this bias was stared. This previous wherebpurchased and worked , was not on The the up and up. vwhere ,Steele hyundaibwhen owned know keating group purchased. I'm asking ngo iver the safety i the setvice ussues t hat hyundai is awarevand have all thr campsign numbers looked up I do not believe since ive oened the car ,sonata anythingbwas donen,agein nothing evervstated and knly oil changes done without any given paper wirk given on recalls except oil changes. ssues and . So wanting, asking that no chargeb,go iver make sure for the situation posted and Hyundai posts in 6bareas yes , go over for the brake system is causing the hybird tobshit down and the car with squiggly line know comes on Fuses and the the brake power booster sensor is the problem gor I had the sonatanon computer that came up also shavings in the engine campaign 162,994 251 to go iver no charge to make sure it was done and whatever faulty be replaced no charge . Charge to Hyundai for the problems if safety and service are on line stating should be taken care if no charge to consumer. Nothing is happening, just the insanity definition, to resolve. I ask forba new case manager I'm entitled to, can't turn down ,but is and lies about contact. Once, returned call no return call. Hope in the next 24 hours this be resolved so I can have this situation at no charge,don't believe ever done,no paper work in my possession, never had oil changes. Never told ,never anything from Hyundai. Almost got reat ended will send bill any to Hyundai tontalje carebofbas well something know NHTSa isn't helping After many complaints as this. Hyundai admits no charge for t his situation ,insanity and no cooperation just arrogance and belligerence . Mileage has nothing to do with. Engine should be looked at for whatnot NHTSA rant about engine in my sonata hybird and engine,problem still exists at

SERVICE BRAKES

I have tried to have my Sonata 2013 gone over gor the previous ownership never gave me any RO in this bias was stared. This previous wherebpurchased and worked , was not on The the up and up. vwhere ,Steele hyundaibwhen owned know keating group purchased. I'm asking ngo iver the safety i the setvice ussues t hat hyundai is awarevand have all thr campsign numbers looked up I do not believe since ive oened the car ,sonata anythingbwas donen,agein nothing evervstated and knly oil changes done without any given paper wirk given on recalls except oil changes. ssues and . So wanting, asking that no chargeb,go iver make sure for the situation posted and Hyundai posts in 6bareas yes , go over for the brake system is causing the hybird tobshit down and the car with squiggly line know comes on Fuses and the the brake power booster sensor is the problem gor I had the sonatanon computer that came up also shavings in the engine campaign 162,994 251 to go iver no charge to make sure it was done and whatever faulty be replaced no charge . Charge to Hyundai for the problems if safety and service are on line stating should be taken care if no charge to consumer. Nothing is happening, just the insanity definition, to resolve. I ask forba new case manager I'm entitled to, can't turn down ,but is and lies about contact. Once, returned call no return call. Hope in the next 24 hours this be resolved so I can have this situation at no charge,don't believe ever done,no paper work in my possession, never had oil changes. Never told ,never anything from Hyundai. Almost got reat ended will send bill any to Hyundai tontalje carebofbas well something know NHTSa isn't helping After many complaints as this. Hyundai admits no charge for t his situation ,insanity and no cooperation just arrogance and belligerence . Mileage has nothing to do with. Engine should be looked at for whatnot NHTSA rant about engine in my sonata hybird and engine,problem still exists at

ELECTRICAL SYSTEM

I am driving and all of a sudden the brakevsystem lighthouse on bthe hybird system begins to fail and ge car loses power i almost got hit 4 times already, from this . The system starts to ding ,shut down and states to bring to a certified mechanic ir dealership. Hyundai has on line tgeybarevaware and this problem for this model and should be taken care if no charge for bis a problem for this year model and hybird model 3 diff we rent areas on lounge through Hyundai it states this a known issue. The part to replace and had a certified ASE mechanic on computer look and went through the computer system and stated it is a power booster brake sensor. This is starednin 3 different areas bon Hyundai websitebfornthe model and year. Suppised the recall in the nowhere done Oct 8 2024 but never had any letter of recall nor the dealership contact me anmboutbthis ,but had an oil change done at or about the supposed nrevapl been done. I have no documentation of this nor any given so inwantb,asking give me type kit needed, to take care nofbthis. .no documentation ofbanybkjnd given exceptb,no invoice given done, so I would like tge kit for fuses do go bad. Anything can be put in computer stating what is supposed done but not. Im not asking except to rake carebof this no charge for Hyundai it's free in 3 different areas should be done non published recall . For this year. All online. I asked for cooperation in this matterband the dealership that purchased has been sold to anormther and banner dealership stated in line ,not responsible for previous dealerships problems etc,take it up warmth them the Steele group out if canada,that sold to ge jeating group that know owns this dealership .. I asked for a newbcasemmanager ,drniedband I have a rightbtocaskband should be changed for her arrogance, belligerence in nmattrr should not be. I purchasednthe brake booster sensorbforbwhat Fred bactyally a little less with labor, beingshipped from Hyundai . Dot

SERVICE BRAKES

I am driving and all of a sudden the brakevsystem lighthouse on bthe hybird system begins to fail and ge car loses power i almost got hit 4 times already, from this . The system starts to ding ,shut down and states to bring to a certified mechanic ir dealership. Hyundai has on line tgeybarevaware and this problem for this model and should be taken care if no charge for bis a problem for this year model and hybird model 3 diff we rent areas on lounge through Hyundai it states this a known issue. The part to replace and had a certified ASE mechanic on computer look and went through the computer system and stated it is a power booster brake sensor. This is starednin 3 different areas bon Hyundai websitebfornthe model and year. Suppised the recall in the nowhere done Oct 8 2024 but never had any letter of recall nor the dealership contact me anmboutbthis ,but had an oil change done at or about the supposed nrevapl been done. I have no documentation of this nor any given so inwantb,asking give me type kit needed, to take care nofbthis. .no documentation ofbanybkjnd given exceptb,no invoice given done, so I would like tge kit for fuses do go bad. Anything can be put in computer stating what is supposed done but not. Im not asking except to rake carebof this no charge for Hyundai it's free in 3 different areas should be done non published recall . For this year. All online. I asked for cooperation in this matterband the dealership that purchased has been sold to anormther and banner dealership stated in line ,not responsible for previous dealerships problems etc,take it up warmth them the Steele group out if canada,that sold to ge jeating group that know owns this dealership .. I asked for a newbcasemmanager ,drniedband I have a rightbtocaskband should be changed for her arrogance, belligerence in nmattrr should not be. I purchasednthe brake booster sensorbforbwhat Fred bactyally a little less with labor, beingshipped from Hyundai . Dot

POWER TRAIN

The contact owns a 2013 Hyundai Sonata. The contact called to report a technical issue with a Hyundai Technical Service Bulletin and the software that the manufacturer was reprograming for the Hyundai transmissions; TSB Number: 13-AT017. The contact, a certified mechanic, purchased a 2013 Hyundai Sonata from a customer due to the transmission failure. The contact attempted to order a new transmission from the manufacturer, but no transmission was available. The contact ordered a compatible transmission from Kia. The contact successfully installed the transmission. The installation instructions which stated that the motor control unit and transmission control unit software needed to be reprogramed. The contact was able to successfully road test the vehicle and then had the vehicle towed to a dealer. The contact stated that after the software was reprogramed, while attempting to road test the vehicle, immediately there were several unknown warning lights illuminated. The contact checked online and determined that the TSB issued by Hyundai for the software reprograming outlined temperature values that were not the values show on the testing equipment. The contact called the dealer and was informed that using the Kia transmission in a Hyundai vehicle, there was no assistance to be offered. The contact diagnosed the vehicle and determined that the Hyundai software was incorrect and wanted to notify the NHTSA of the failure. The vehicle was not repaired. The manufacturer was informed of the issue. The failure mileage was not provided.

FUEL SYSTEM, GASOLINE

The contact owns a 2013 Hyundai Sonata. The contact stated that while her sister was driving at various speeds, there was an abnormal, fuel odor coming from the vehicle. Despite the odor, the contact's sister resumed normal driving operation and later refueled the vehicle. After fueling the vehicle, the fuel odor was stronger, and the tire pressure warning light was illuminated. The contact's sister pulled over to inspect the vehicle, but found no failure. The next day, upon starting the vehicle, there was smoke coming from under the hood of the vehicle. The vehicle was taken to an independent mechanic, where the mechanic immediately smelled a fuel odor and later discovered a fuel leak while inspecting the vehicle. The mechanic showed the contact the fuel leak and diagnosed the vehicle with a defective fuel system. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact attempted to reach the manufacturer but was unsuccessful. The failure mileage was 192,000.

ENGINE

The contact owns a 2013 Hyundai Sonata. The contact stated that while her sister was driving at various speeds, there was an abnormal, fuel odor coming from the vehicle. Despite the odor, the contact's sister resumed normal driving operation and later refueled the vehicle. After fueling the vehicle, the fuel odor was stronger, and the tire pressure warning light was illuminated. The contact's sister pulled over to inspect the vehicle, but found no failure. The next day, upon starting the vehicle, there was smoke coming from under the hood of the vehicle. The vehicle was taken to an independent mechanic, where the mechanic immediately smelled a fuel odor and later discovered a fuel leak while inspecting the vehicle. The mechanic showed the contact the fuel leak and diagnosed the vehicle with a defective fuel system. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact attempted to reach the manufacturer but was unsuccessful. The failure mileage was 192,000.

SERVICE BRAKES

Sudden brake failure while driving at speeds around 40 mph, where both the accelerator and brakes became unresponsive, forcing me to coast before regaining limited braking ability after repeated pumping or having to "restart" the car completely. During these events, loud grinding or dragging noises and vibrations were present. Despite adequate brake fluid levels and pad condition, the brake pedal went to the floor. Could be a potential hydraulic or booster failure. It is available for inspection upon request. I was in the car with a significant other at the time of the incident, this happened around 9 times on a very busy highway during a rush. I have been able to reproduce the problem on my own but has now been inspected by a dealer or independent service center. Online resources indicate others with the same symptoms under same conditions have. The component has not been manufacturer, police, insurance representatives or others. But I have very recently (around 4 months ago) passed a vehicle inspection. There were no warnings or other symptoms prior to failure, it's very sudden and having no idea when and where it would happen makes the car inoperable.

ENGINE

Losing oil somewhere in the engine and the oil smells like fuel.

UNKNOWN OR OTHER

With no warning light indication the Sonata lost all power on I-75 South near Dayton Ohio. After tow & vehicle I inspiration the engine was said to be dead. There is a recall for the 2015 for the SAME issue.

ENGINE

With no warning light indication the Sonata lost all power on I-75 South near Dayton Ohio. After tow & vehicle I inspiration the engine was said to be dead. There is a recall for the 2015 for the SAME issue.

ENGINE

On freeway accelerated and it stalled the attempted to push button start all dash light were on and then it completely started smoking and that was from the starter getting to hot and died and nothing engine won't turn over so vehicle has no to started since

AIR BAGS

Srs light on. Problem code indicates high resistance on driver's side air bag. Dealer said it was the airbag control module, but refused to give me the actual estimate or anything in writing other than problem description. There was a recall for other 2013 sonata airbag control modules, mine was not included apparently, but it has the same issue as the recalled ones. Dealer wants $3000 to replace the module.

UNKNOWN OR OTHER

There are 2 cracks on the dashboard directly over the passenger airbag that were there when I bought the car and there is another crack that happened some time between yesterday and today. The Crack is almost the width of the dashboard. If there is an accident I'm worried about get hit by pieces of plastic dashboard.

ENGINE

The contact owned a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the contact smelled fuel and noticed smoke coming from the engine compartment with no warning lights illuminated. The contact stated that the engine had caught on fire. The contact stopped the vehicle, and the contact and the two passengers quickly jumped out of the vehicle. The contact stated one of the passengers sustained a minor leg injury, and medical attention was provided. The fire was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided. The origin of the fire was not yet determined. A Police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.

ENGINE AND ENGINE COOLING

The contact owns a 2013 Hyundai Sonata. The contact stated that while depressing the brake pedal, the vehicle shut off with an audible warning chime and several unknown warning lights illuminated on the instrument panel. The contact was able to restart the vehicle soon after failure. The contact stated that on another occasion, while depressing the brake pedal, there was an abnormal ticking sound coming from the vehicle, and the engine shut off. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the residence. The dealer was notified of the failure, and the contact was informed that there was only an anti-theft recall on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and linked the failure to the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

ELECTRICAL SYSTEM

We were sitting in our car at a Hardees drive through when we noticed smoke coming out from under the hood. I pulled forward to a parking space and opened the hood. Flames shot up at least 6 feet. I quickly ran a short distance into the fast food place and right near the door was a fire extinguisher, which i grabbed and put the fire out with. The fire burned for about a total of 2-3 minutes, and did not do excessive damage. Coil packs and wiring harness got most of the damage. With the hood closed, you cannot even tell there was a fire. I had the car towed to Grayson Hyundai for the recall part, but then entered a claim to Hyundai. Long story short, they stalled me for over a month and then denied the claim. Citing no damage to the cam. Unlike most of the fires with this carline, my car fire was put out very quickly. The recalled fuel line/tube was not damaged much at all. You could inspect the part and see the wear on it and tell it was the culprit. It didn't take a trained mechanic to see this. After i put the fire out and it cooled, i tried starting it, and there was fuel squirting out from the recalled part. There is absolutely no doubt that the recalled part was the cause of the fire. But Hyundai has given me a denial letter that does not state the reason for denial. The Hyundai rep on the phone told me it had to do with no damage to the cam. I then asked, Thats because i got the fire out so fast right? and he said no, didn't have anything to do with it. But he lied. First of all, the cam has nothing to do with the cause of the fire. a damaged cam only happens when the fire was long lasting and severe. They should have inspected the obvious recalled part right in front of them. This denial is completely unprofessional and hints of a concerted effort to categorically deny claims. They don't usually have this much evidence, they did this time and still blew it. had i let it burn to the ground,=approved

FUEL/PROPULSION SYSTEM

We were sitting in our car at a Hardees drive through when we noticed smoke coming out from under the hood. I pulled forward to a parking space and opened the hood. Flames shot up at least 6 feet. I quickly ran a short distance into the fast food place and right near the door was a fire extinguisher, which i grabbed and put the fire out with. The fire burned for about a total of 2-3 minutes, and did not do excessive damage. Coil packs and wiring harness got most of the damage. With the hood closed, you cannot even tell there was a fire. I had the car towed to Grayson Hyundai for the recall part, but then entered a claim to Hyundai. Long story short, they stalled me for over a month and then denied the claim. Citing no damage to the cam. Unlike most of the fires with this carline, my car fire was put out very quickly. The recalled fuel line/tube was not damaged much at all. You could inspect the part and see the wear on it and tell it was the culprit. It didn't take a trained mechanic to see this. After i put the fire out and it cooled, i tried starting it, and there was fuel squirting out from the recalled part. There is absolutely no doubt that the recalled part was the cause of the fire. But Hyundai has given me a denial letter that does not state the reason for denial. The Hyundai rep on the phone told me it had to do with no damage to the cam. I then asked, Thats because i got the fire out so fast right? and he said no, didn't have anything to do with it. But he lied. First of all, the cam has nothing to do with the cause of the fire. a damaged cam only happens when the fire was long lasting and severe. They should have inspected the obvious recalled part right in front of them. This denial is completely unprofessional and hints of a concerted effort to categorically deny claims. They don't usually have this much evidence, they did this time and still blew it. had i let it burn to the ground,=approved

ENGINE

My Hyundai vehicle experienced a sudden engine failure due to a known defect in Hyundai’s Gasoline Direct Injection (GDI) engine. This engine issue is part of a widely documented safety concern that causes rod bearing wear, leading to stalling or catastrophic failure while driving. Despite the dealership confirming it’s consistent with the known defect, Hyundai denied assistance solely because my title is branded, even though the engine failure is unrelated to any crash or damage. Hyundai has replaced engines for others with branded titles, proving the inconsistency in their handling of a serious safety problem. This defect poses a risk of stalling in traffic, engine fires, and potential accidents. The vehicle shut down completely, and I believe this violates federal safety standards.

EXTERIOR LIGHTING:TAIL LIGHTS:BULBS

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the taillight bulbs failed to function as intended. The contact stated that the taillight bulbs overheated and burned out quickly. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with taillight wiring harness failure. The contact was informed that the taillight wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the contact stated that the recall notification was not received. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 199,500.

STEERING

Took car to my local mechanic for a clunking sound when turning steering wheel side to side, while standing still. Mechanic states problem at steering knuckle. In addition he stated that there is a Hyundai recall for this problem. I haven’t been able to find the recall for the steering problem when submitting my VIN.

ENGINE

I purchased a 2013 Hyundai Sonata in 2022. I never had any problems or warning signs of vehicle until late Feb 2025. The engine begin to making a knocking sound and stalling almost causing my son to have an accident. After researching the issue I found that there had been a law suit filed against this company for the engines in those vehicles and that they had placed a limited lifetime warranty on the engine in my vehicle. I reached out to Hyundai and they assured me that my vehicle was covered under the TXXI warranty due to the class action suit filed against them. Next they set up an appointment for me to take the vehicle to the local Hyundai dealership which was Bentley Hyundai in Huntsville, Alabama. I had the vehicle towed there in March 2025 and was immediately met with unprofessional dialogue on my arrival. I explained that an agent from Hyundai corporate had set and appointment for that day but was told that they had no knowledge of it. They received the car and stated that diagnostics had to run on it and that they had to send the paperwork back to corporate for approval to replace/repair the engine. About a week later after unsuccessful attempts to contact the dealership, I was informed that my claim was denied due to maintenance neglect. Once I asked for further clarification the associate told me that it “looked like the oil had never been changed in the vehicle”. I assured him that it had been maintained properly since the date I purchased it. They pulled the carfax and was able to verify all of my maintenance records and that the vehicle never went over 5000 miles before oil changes. I then asked to speak to a supervisor as the rep began to be very disrespectful in his tone and language (which was always by text and not phone). The service manager that I spoke to after this helped escalate the situation to the appeals department. This was a known issue for these motors and the fact that they would put my family’s lives in jeopardy is upsurd.

ENGINE

while driving on the highway the engine caught fire.

UNKNOWN OR OTHER

Vehicle DASHBAORD has been facing UV related reactive damages by small line cracks and now it's progressing to larger lines. Similar damages in other manufacturers like Toyota and Lexus are covered by manufacturer as recalls .

UNKNOWN OR OTHER

I have a 2013 Hyundai Sonata 4 door sedan. I am unable to open the driver's left hand door to exit the car after turning off my vehicle. Only way I can open door to exit is to lower the window while motor still running, reach outside and grasp door handle from outside to open and Push/pull handle which doesn't allow me control over the door. Then I have to raise window with door standing open before I am able to turn off the ignition and exit my car. In Case of an emergency this is unsafe for driver and passengers. In this instance, I was trapped inside a hot car in Texas summer heat. In another instance, I could have had an accident and would have been unable to exit to safety. I searched for recall to this model which is covered for Hyundai Sonata manufactured in other years but my vehicle 2013 make is not included in same recall for exact same issue. There was no warning lamp, messages prior to failure. I have googled this "condition" and learned that this is a common problem for Hyundai Sonatas.

ELECTRICAL SYSTEM

I have a 2013 Hyundai Sonata 4 door sedan. I am unable to open the driver's left hand door to exit the car after turning off my vehicle. Only way I can open door to exit is to lower the window while motor still running, reach outside and grasp door handle from outside to open and Push/pull handle which doesn't allow me control over the door. Then I have to raise window with door standing open before I am able to turn off the ignition and exit my car. In Case of an emergency this is unsafe for driver and passengers. In this instance, I was trapped inside a hot car in Texas summer heat. In another instance, I could have had an accident and would have been unable to exit to safety. I searched for recall to this model which is covered for Hyundai Sonata manufactured in other years but my vehicle 2013 make is not included in same recall for exact same issue. There was no warning lamp, messages prior to failure. I have googled this "condition" and learned that this is a common problem for Hyundai Sonatas.

ELECTRICAL SYSTEM

my car caught fire. The area where the stereo, heater, all melted even the windshield cracked and the gear shifter melted.

UNKNOWN OR OTHER

Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.

ELECTRICAL SYSTEM

Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.

EXTERIOR LIGHTING

The tail lights in this car are constantly burning out. We have to replace them about every month or two. It’s either one side or the other and it has happened so many times since we had the car it’s ridiculous

STRUCTURE:BODY

The left rear door won't open from the inside or from outside. The door just suddenly stopped working without any warning or without any damage to the door, or to the key FOB. I use it to transport an elderly person or sometimes my grand kids, it is dangerous especially if someone has to exit the car immediately.

POWER TRAIN

So my car started to stall when I started it an when I started goin down the road like it wanted to die. Then I started to smell gas very strong so had a code tester put to my car an i have 6 permanent codes. An not only that im smelling oil strong an noticing big oil spots under my car. So I look under the hood an behind the turbo I see oil behind an underneath the turbo. I definitely didnt feel safe driving but now its not even drivable. I purchased it couple months ago from an individual an i cant belive the amount of problems this car has. Im a single mom an trying to support my family an its hard to now with a non running car. I've put quite a few parts hoping it would fix some of the problems an nothing has. I absolutely love the car an very beautiful but unfortunately to many problems with it. Eninge, gas leaks, timing

FUEL/PROPULSION SYSTEM

So my car started to stall when I started it an when I started goin down the road like it wanted to die. Then I started to smell gas very strong so had a code tester put to my car an i have 6 permanent codes. An not only that im smelling oil strong an noticing big oil spots under my car. So I look under the hood an behind the turbo I see oil behind an underneath the turbo. I definitely didnt feel safe driving but now its not even drivable. I purchased it couple months ago from an individual an i cant belive the amount of problems this car has. Im a single mom an trying to support my family an its hard to now with a non running car. I've put quite a few parts hoping it would fix some of the problems an nothing has. I absolutely love the car an very beautiful but unfortunately to many problems with it. Eninge, gas leaks, timing

ENGINE

So my car started to stall when I started it an when I started goin down the road like it wanted to die. Then I started to smell gas very strong so had a code tester put to my car an i have 6 permanent codes. An not only that im smelling oil strong an noticing big oil spots under my car. So I look under the hood an behind the turbo I see oil behind an underneath the turbo. I definitely didnt feel safe driving but now its not even drivable. I purchased it couple months ago from an individual an i cant belive the amount of problems this car has. Im a single mom an trying to support my family an its hard to now with a non running car. I've put quite a few parts hoping it would fix some of the problems an nothing has. I absolutely love the car an very beautiful but unfortunately to many problems with it. Eninge, gas leaks, timing

POWER TRAIN

Car is in park, refuses to shut off due to car saying car is not in park

ENGINE

My car starts making noise then i pull over. my car completely shuts off and i tried to restart it, didn’t start. My engine i think is ruined

ELECTRICAL SYSTEM

My car starts making noise then i pull over. my car completely shuts off and i tried to restart it, didn’t start. My engine i think is ruined

POWER TRAIN

The contact owns 2013 Hyundai Sonata. The contact stated while driving at various speeds, the gear indicator on instrument panel independently shifted. Despite the failure, the contact stated that the transmission continued to operate normally. The contact stated that several days later while at a complete stop, the vehicle hesitated while depressing the accelerator pedal and the engine revved to a high RPM. The contact called and informed the dealer of the failure. The contact was made aware that the failure was a common failure for the make and model of the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V434000 (Power Train); which the contact linked to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.

POWER TRAIN

1. I purchased this vehicle in 2016 and I have had my rear brake lights repaired several times because the rear tail lights continue to go out, This happens regularly. There is no warning lights on the dash to indicate an issue. The only way i learned that my brake lights don't work properly is another motorist driving behind me and almost rear ending me. I have had the rear brake lights repaired by the dealership before. My brakes always smell like burning rubber after driving having me to believe that the lubricant for the brake pads aren't working. 2.The dashboard lights also periodically blinks out without warning. After a few moments it will illuminate again. 3. My seatbelts sometimes doesn't tighten up. I have to pull them several times for them to catch and return after the seatbelt isn't in use.

SEAT BELTS

1. I purchased this vehicle in 2016 and I have had my rear brake lights repaired several times because the rear tail lights continue to go out, This happens regularly. There is no warning lights on the dash to indicate an issue. The only way i learned that my brake lights don't work properly is another motorist driving behind me and almost rear ending me. I have had the rear brake lights repaired by the dealership before. My brakes always smell like burning rubber after driving having me to believe that the lubricant for the brake pads aren't working. 2.The dashboard lights also periodically blinks out without warning. After a few moments it will illuminate again. 3. My seatbelts sometimes doesn't tighten up. I have to pull them several times for them to catch and return after the seatbelt isn't in use.

ELECTRICAL SYSTEM

1. I purchased this vehicle in 2016 and I have had my rear brake lights repaired several times because the rear tail lights continue to go out, This happens regularly. There is no warning lights on the dash to indicate an issue. The only way i learned that my brake lights don't work properly is another motorist driving behind me and almost rear ending me. I have had the rear brake lights repaired by the dealership before. My brakes always smell like burning rubber after driving having me to believe that the lubricant for the brake pads aren't working. 2.The dashboard lights also periodically blinks out without warning. After a few moments it will illuminate again. 3. My seatbelts sometimes doesn't tighten up. I have to pull them several times for them to catch and return after the seatbelt isn't in use.

FUEL SYSTEM, GASOLINE

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

ENGINE

The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

AIR BAGS

The contact owned a 2013 Hyundai Sonata. The contact stated that while driving approximately 35 MPH, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. The air bag warning light illuminated prior to the incident. The contact then crashed into the rear of a utility trailer, where it came to a stop. The contact broke a tooth. The paramedics were called and performed a check; however, the contact did not go to the hospital or urgent care. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The insurance company was contacted and declared the vehicle a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

EXTERIOR LIGHTING

The contact owns a 2013 Hyundai SONATA. The contact stated that while driving on the highway at an unknown speed the contact was pulled over by local police due to their vehicles tail lights no longer functioning, no warning lights were illuminated. The contact attempted to replace the bulbs however the failure persisted. The vehicle was taken to a local dealer where it was inspected, however the vehicle was not diagnosed as the contact was advised that their VIN was not included in any recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

EXTERIOR LIGHTING:TAIL LIGHTS

The contact owns a 2013 Hyundai Sonata. The contact stated while driving on the highway at an undisclosed speed, the contact pulled over by the local Police because the taillights were inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs; however, the failure persisted. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed, and the contact was advised that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

ELECTRICAL SYSTEM

Unknown, caught fire. üò≥

FUEL/PROPULSION SYSTEM

Unknown, caught fire. üò≥

ENGINE

Unknown, caught fire. üò≥

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2013 Hyundai Sonata. The contact stated that there were three cracks on the front dashboard. The contact stated that two cracks were on the front passenger’s side airbag and the other crack was in the middle of the front dashboard and was spreading over to the driver's side. There was no warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The vehicle was parked and no longer driven due to the safety concern. The manufacturer was notified of the failure. The failure mileage was approximately 99,900.

ENGINE

The car engine was sputtering and the check engine light came on. I was notified by a repair shop that the problem may relate to an engine recall. I called Hyundai about the recall and they advised me to take the vehicle to Cardinale Hyundai in Corona. I did take it there. Testing showed that the issue was, in fact, the same issue that was part of the recall (I believe it is called the internal engine bearing failure). HOWEVER, the Hyundai dealer then advised that, due to owner neglect, the problem will not be fixed by Hyundai. I firmly dispute Hyundai's contention!

ELECTRICAL SYSTEM

Within a span of 6 months, 3 out of 4 doors on this car failed. The interior handle on the driver's side snapped off; it crumbled apart and sliced through the hand of the person opening the door. This occurred while the car was in park. Within 6 months the door latches on both rear doors froze and made it impossible to open the doors. This meant that no one could enter or exit through the rear of the car. Children needing to ride in the car would have to climb through the front to get to the back but would be unable to open the doors to exit, since the door latches failed. Though this is an older car, it is gently used and, at most, is driven 13 miles a day to and from work. Rear doors had rarely been used when they broke.

ENGINE

The contact owns a 2013 Hyundai Sonata. The contact had received an undisclosed NHTSA recall campaign, and the vehicle was repaired under the recall. The contact stated that the check engine warning light had been illuminated since the vehicle was picked up from the dealer after the recall repair. The contact stated that on a separate occasion, the vehicle failed to start. The vehicle was towed to an independent mechanic where the vehicle was diagnosed and determined that the engine had seized. The vehicle was not repaired. The contact then towed the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vehicle remained at the dealer and had not been driven since. The approximate failure mileage was 150,000.

ENGINE AND ENGINE COOLING

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated, the vehicle had been in for service just days prior to the warning light being illuminated. After a visual inspection of the oil dipstick, the contact observed that the oil level was abnormally low. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 110,000.

FUEL/PROPULSION SYSTEM

On [XXX], in Washington, D.C., my 2013 Hyundai Sonata experienced sudden engine failure, leaving the vehicle inoperable. My goodwill repair request was denied within 30 minutes, without a proper inspection of the rod bearings (a known failure point covered under the TXXI extended warranty) or the fuel pipe recall—a known issue that could pose a fire hazard. Hyundai cited suspected maintenance neglect, but I have documentation of regular synthetic oil changes. Despite having over 200,000 miles, a Firestone inspection from September 2024 confirmed the vehicle was in good condition prior to the failure. Additionally, Hyundai Theta II engines are widely known to suffer from excessive oil consumption, a defect that can lead to premature engine failure even in well-maintained vehicles. Hyundai has replaced engines in vehicles with similar mileage under the same extended warranty, yet in this case, no proper inspection was conducted before denial. Safety Concerns: The fuel pipe recall was not inspected, raising concerns about whether unresolved recall defects are leading to engine failures or fire risks. The airbag clock spring, covered under Hyundai’s TXXA extended warranty, was not inspected, despite the airbag light being illuminated, potentially affecting airbag deployment in a crash. The vehicle failed without warning lights or error messages, creating an unsafe situation. Hyundai’s failure to inspect recall-related issues before denying repairs could impact other affected vehicles on the road. I request that the NHTSA: Ensure Hyundai properly inspects recall-related components before denying repairs. Investigate whether Hyundai is improperly denying warranty and recall-related repairs, even in cases where similar vehicles have received replacements. Determine if the unresolved fuel pipe recall and airbag clock spring defect pose broader safety risks. This issue has been reported to Hyundai corporate, but no proper inspection has been performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

ENGINE

On [XXX], in Washington, D.C., my 2013 Hyundai Sonata experienced sudden engine failure, leaving the vehicle inoperable. My goodwill repair request was denied within 30 minutes, without a proper inspection of the rod bearings (a known failure point covered under the TXXI extended warranty) or the fuel pipe recall—a known issue that could pose a fire hazard. Hyundai cited suspected maintenance neglect, but I have documentation of regular synthetic oil changes. Despite having over 200,000 miles, a Firestone inspection from September 2024 confirmed the vehicle was in good condition prior to the failure. Additionally, Hyundai Theta II engines are widely known to suffer from excessive oil consumption, a defect that can lead to premature engine failure even in well-maintained vehicles. Hyundai has replaced engines in vehicles with similar mileage under the same extended warranty, yet in this case, no proper inspection was conducted before denial. Safety Concerns: The fuel pipe recall was not inspected, raising concerns about whether unresolved recall defects are leading to engine failures or fire risks. The airbag clock spring, covered under Hyundai’s TXXA extended warranty, was not inspected, despite the airbag light being illuminated, potentially affecting airbag deployment in a crash. The vehicle failed without warning lights or error messages, creating an unsafe situation. Hyundai’s failure to inspect recall-related issues before denying repairs could impact other affected vehicles on the road. I request that the NHTSA: Ensure Hyundai properly inspects recall-related components before denying repairs. Investigate whether Hyundai is improperly denying warranty and recall-related repairs, even in cases where similar vehicles have received replacements. Determine if the unresolved fuel pipe recall and airbag clock spring defect pose broader safety risks. This issue has been reported to Hyundai corporate, but no proper inspection has been performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

AIR BAGS

On [XXX], in Washington, D.C., my 2013 Hyundai Sonata experienced sudden engine failure, leaving the vehicle inoperable. My goodwill repair request was denied within 30 minutes, without a proper inspection of the rod bearings (a known failure point covered under the TXXI extended warranty) or the fuel pipe recall—a known issue that could pose a fire hazard. Hyundai cited suspected maintenance neglect, but I have documentation of regular synthetic oil changes. Despite having over 200,000 miles, a Firestone inspection from September 2024 confirmed the vehicle was in good condition prior to the failure. Additionally, Hyundai Theta II engines are widely known to suffer from excessive oil consumption, a defect that can lead to premature engine failure even in well-maintained vehicles. Hyundai has replaced engines in vehicles with similar mileage under the same extended warranty, yet in this case, no proper inspection was conducted before denial. Safety Concerns: The fuel pipe recall was not inspected, raising concerns about whether unresolved recall defects are leading to engine failures or fire risks. The airbag clock spring, covered under Hyundai’s TXXA extended warranty, was not inspected, despite the airbag light being illuminated, potentially affecting airbag deployment in a crash. The vehicle failed without warning lights or error messages, creating an unsafe situation. Hyundai’s failure to inspect recall-related issues before denying repairs could impact other affected vehicles on the road. I request that the NHTSA: Ensure Hyundai properly inspects recall-related components before denying repairs. Investigate whether Hyundai is improperly denying warranty and recall-related repairs, even in cases where similar vehicles have received replacements. Determine if the unresolved fuel pipe recall and airbag clock spring defect pose broader safety risks. This issue has been reported to Hyundai corporate, but no proper inspection has been performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

SEAT BELTS

Seatbelt does not recoil

POWER TRAIN

I had an issue on my car where engine oil level is getting low day by day, then I have visited service center to solve they have said to change spark plug, pcv value and also done fuel induction service , said me to come after 1000 miles then after I had a another problem where my car RPM is increasing and speed is getting low. I have visited the service center again saying catalytic converter issue and asked me to pay 3000$ to do repair before that I have paid 700$ but mentioning you one thing till now I have spend 2000$ for the same issue what was happen. Today as now my car is issue to move in toll road it is very hard to move. And also Hyundai is denying my request and saying me I am out of warranty. My car has 94000 miles as for today. Please help me out from this I am struggling with the issue.

ENGINE

I had an issue on my car where engine oil level is getting low day by day, then I have visited service center to solve they have said to change spark plug, pcv value and also done fuel induction service , said me to come after 1000 miles then after I had a another problem where my car RPM is increasing and speed is getting low. I have visited the service center again saying catalytic converter issue and asked me to pay 3000$ to do repair before that I have paid 700$ but mentioning you one thing till now I have spend 2000$ for the same issue what was happen. Today as now my car is issue to move in toll road it is very hard to move. And also Hyundai is denying my request and saying me I am out of warranty. My car has 94000 miles as for today. Please help me out from this I am struggling with the issue.

ENGINE

submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai’s acquisition by Heritage prevents them from providing full documentation—only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai’s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai’s supposed “fix,” my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: •I lost my job due to missed work from repeated breakdowns. •I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. •I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai’s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai’s recall repairs fully resolve the defect. 2.Review dealerships’ recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

SERVICE BRAKES

submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai’s acquisition by Heritage prevents them from providing full documentation—only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai’s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai’s supposed “fix,” my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: •I lost my job due to missed work from repeated breakdowns. •I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. •I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai’s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai’s recall repairs fully resolve the defect. 2.Review dealerships’ recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

UNKNOWN OR OTHER

submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai’s acquisition by Heritage prevents them from providing full documentation—only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai’s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai’s supposed “fix,” my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: •I lost my job due to missed work from repeated breakdowns. •I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. •I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai’s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai’s recall repairs fully resolve the defect. 2.Review dealerships’ recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

ENGINE AND ENGINE COOLING

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact stated that while reaching over the passenger seat, the gear shifter was knocked into a lower gear and would not switch back into the drive gear. In addition, the contact stated she managed to pull over the shoulder of the road before going over a curb and crashing into a grass field which brought the vehicle to a stop. No warning lights illuminated. A police report was not filed. The contact did not sustain or seek medical attention for any injuries. The vehicle was towed to a local independent mechanic where it was left for diagnoses and repairs. The local dealer was not contacted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

ENGINE AND ENGINE COOLING

The contact owns a 2013 Hyundai Sonata. The contact stated that there was white smoke coming from the exhaust pipe. While driving at approximately 45 MPH, the vehicle stalled. The contact coasted right into the neighborhood and stopped in front of the neighbor's home. The vehicle remained parked. The contact stated that the front driver’s side seat belt failed to lock in the latch intermittently. The contact spoke with the dealer, before the failure, who confirmed that the vehicle was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling); because the vehicle was previously inspected under the recall and it was deemed that the engine did not need to be replaced, and that the recall was closed. The dealer was not contacted after the failure. The vehicle was diagnosed or repaired for engine or seat belt failures. The manufacturer was not informed of the failure. The failure mileage was 169,000.

VEHICLE SPEED CONTROL

When you accidently hit the side of the brake pedal or slightly touch the brake pedal there is a rubber brake pedal stopper that engages the brake light switch. The brake pedal stopper eventually gets a hole in the middle and will not completely push the tab on the brake light switch all the way and sometime it will not completely release. When this happens and you try to accelerate the car with the gas pedal the car will not respond. In fact, it will actually start to decelerate. This is dangerous if you are trying to pass a vehicle or trying to make a turn with oncoming traffic because the car is slow to respond. Sometimes the car will not respond when you are at a dead stop and press the accelerator. When you pump the gas the switch will let loose from the rubber pedal stopper that is holding it and the car will jump forward suddenly. You could rear end another car very easily. Go to this YouTube video for a better explanation: [XXX] . This condition has happened multiple times and occurs randomly. I have been fortunate not to have an accident. A $3.00 part suppose to fix the problem but most technicians don't know about this simple fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.

ENGINE

While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.

AIR BAGS

MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.

STEERING

MY HYUNDAI HAS A LOOSE STEERING WHEEL WITH AN AIR BAG LIGHT ON IT. SO WHEN YOU DRIVE THE STEERING IS WEAK. I RECEIVED A NOTICE THAT THEIR WAS A PROBLEM WITH THE STEERING IN RECALL, BUT NOW ITS NOT FOUND. WHY? MY AIR BAG I BELIEVE IS NOT GOING TO WORK BECAUSE THE LIGHT IS ON FOR AIR BAG.

ENGINE

Burns excessive oil/excessive oil consumption

FUEL/PROPULSION SYSTEM

The vehicle has begun to vibrate/shake badly but manageable. When a code reader was connected to the vehicle both codes 7E9 and 7E8 showed up. Upon researching, information has been found that these specific vehicles have been known for recalls due to fuel hose issues. If I continue to drive this vehicle without the issues being resolved which is not my fault, I jeopardize my son and I’s lives as well as any potential future passengers.

STEERING

Steering wheel is making a clunk noise like somethings loose

ENGINE

I have a recall for the rod bearing , I drop off my car at AutoNation Hyundai North Richland Hills . Before 3 days to replace the engine because last time I changed the oil on Firestone the technician show me a metal on the oil and that coming from the rod bearing wear also when I cold start the vehicle I listen a rod bearing noise coming from the engine for a while , AutoNation Hyundai North Richland Hills called me today and say that the engine pass the rod bearing test and that is not right maybe it’s now but will not last like that , also i don’t want to drive the vehicle with this safety recall and get crashed when the bearing fail . I just need a help to replace this engine due to this recall I didn’t pickup the vehicle from the dealer location till I got a response from you .

ENGINE

The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

ENGINE AND ENGINE COOLING

The contact owns a 2013 Hyundai Sonata. The contact stated that over time the vehicle became slow to start and that the engine was rattling and shaking abnormally at start-up. The contact stated while driving at undisclosed speeds, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was oil inside cylinder #1, causing a loss of compression. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

ENGINE

Fuel pump failed on long distance travel. Never been notified of issue. Fuel failed to inject itself as vehicle loss power. Along with engine.

STEERING

Hyundai issued Extended Warranty directive TXX7 dealing with the "rubber coupling in the motor driven power steering assembly" The directive covered the replacement for 2011 to 2014 model year Sonata for 10 years from the date of delivery or first use or 100000 miles, whichever occurs first. Hyundai indicates in TXX7 that "wear of the coupling does not affect the ability to steer or control thee vehicle and is not a safety issue" I have a 2013 Sonata with less than 75000 miles but is clearly over 10 years since the "date of first use". The "thud" in the steering wheel began at about 70000 miles and seems to be progressively more pronounced. I have read that the wear can in fact be a safety issue. I have contacted Hyundai Customer care twice and in both cases they indicate that because I have owned the vehicle for more than 10 years, the warranty period has expired My contention is that - do they deem that the part fails because "time" or "usage (mileage drive or used). Simply because I have not driven the car over 100000 miles (25000 less) should not disqualify me from from TXX7.

UNKNOWN OR OTHER

When my heat is on there is a burning smell when the heat on and my right side passages door will not allow me to open the door from the inside or out sides

STRUCTURE:BODY

The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his car seat when the locks or locking mechanism went out. I had to climb into the back seat from the front. The door do not open either from the interior or exterior of the vehicle. A mechanic stated that this could be from faulty solenoids. I was unable to get a print out of a quote at the time of writing this

UNKNOWN OR OTHER

The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his car seat when the locks or locking mechanism went out. I had to climb into the back seat from the front. The door do not open either from the interior or exterior of the vehicle. A mechanic stated that this could be from faulty solenoids. I was unable to get a print out of a quote at the time of writing this

EXTERIOR LIGHTING

The tail lights won’t stay on even with new bulbs in it. This was a recall and the recall disappeared. This is not safe for my car to be missing a tail light every night. Please help

ELECTRICAL SYSTEM

my car broke down and now the car does not pick up speed and rattles when i press the gas pedal.

VEHICLE SPEED CONTROL

my car broke down and now the car does not pick up speed and rattles when i press the gas pedal.