2012 HYUNDAI SONATA

AIR BAGS

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

SEAT BELTS:FRONT:ANCHORAGE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.

SEAT BELTS:FRONT:ANCHORAGE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.

ENGINE

Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.

Risk: Engine failure would result in a vehicle stall, increasing the risk of a crash.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.

Risk: If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.

POWER TRAIN:AUTOMATIC TRANSMISSION

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.

Risk: If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

ENGINE

With no warning my car left me sit on the side of the road and when started the engine made an awful knocking noise. Hyundai denied to replace the engine despite there being at least 2 engine recalls. When I asked why they said it was due to no maintenance records so I provided them with maintenance records like they requested and then they deny it again and say they aren’t replacing the engine because the problem with my engine had nothing to do with the 2 engine recalls my vehicle IS affected by.

SERVICE BRAKES

With no warning my car left me sit on the side of the road and when started the engine made an awful knocking noise. Hyundai denied to replace the engine despite there being at least 2 engine recalls. When I asked why they said it was due to no maintenance records so I provided them with maintenance records like they requested and then they deny it again and say they aren’t replacing the engine because the problem with my engine had nothing to do with the 2 engine recalls my vehicle IS affected by.

AIR BAGS

With no warning my car left me sit on the side of the road and when started the engine made an awful knocking noise. Hyundai denied to replace the engine despite there being at least 2 engine recalls. When I asked why they said it was due to no maintenance records so I provided them with maintenance records like they requested and then they deny it again and say they aren’t replacing the engine because the problem with my engine had nothing to do with the 2 engine recalls my vehicle IS affected by.

AIR BAGS

Airbags failed to deploy. I was involved in a hit and run accident. Vehicle has not been inspected. I had a recall done on it with paperwork confirming it was fixed. I have 4 herniated discs in my back and neck.

ENGINE

This is the first time I have an engine failure. I drove my car 3 min before merging into the route 1 highway. In approximately 800 feet, my car went haywire, all lights in the dashboard went ON, the steering wheel got stiff, and the car speed dropped off, I almost got rear-ended. I made an effort to pull over to the break lane. The car shut off and I could not get it to start. I opened the hood, a light smoke was coming out of the engine. I left it open to make sure it doesn't get worse. After 10 min, a State trooper stopped by to check on my safety, I informed him that I called the insurance to report the incident and request a tow truck. After the tow truck dropped off my car in front of my house, I called a mechanic to check it, he informed me that the engine is seized.

ENGINE

I bought car octv230th little after month as driving engine failure occurred had towed to dealership and they sent to authorized hyndai dealership for the extended warranty campaign. That garage acknowledged problems with the cars engine stating rod bearing clearance and the engine had to be replaced then charged me denied the extended warranty they initially said would classify for. I couldn't keep up with traffic and was very busy almost cause a crash.

SERVICE BRAKES

I was driving I seen smoke then full flames on my windshield and I tried to stop and put my car in park to get out but my brakes stopped working and I couldn’t get the gear in park so I opened the driver door and had to jump out of the car .I had an engine replacement a year before for it being recalled and police and firefighters were on scene after incident

ELECTRICAL SYSTEM

I was driving I seen smoke then full flames on my windshield and I tried to stop and put my car in park to get out but my brakes stopped working and I couldn’t get the gear in park so I opened the driver door and had to jump out of the car .I had an engine replacement a year before for it being recalled and police and firefighters were on scene after incident

ENGINE

I was driving I seen smoke then full flames on my windshield and I tried to stop and put my car in park to get out but my brakes stopped working and I couldn’t get the gear in park so I opened the driver door and had to jump out of the car .I had an engine replacement a year before for it being recalled and police and firefighters were on scene after incident

ENGINE

Engine seized due to extremely low oil despite more than regular oil changes.

FUEL/PROPULSION SYSTEM

It first started when the engine needed to be replaced, I spent thousands trying to get it repaired, soon after they fixed the engine everything started going wrong ( I truly think they put in a faulty or wrong engine @ Hyundai) the car was overheating, I would take it in they would say it’s one thing pay thousands and it wasn’t it, changed the coolant that goes into the cabin, there’s always been a chemical smell since…still overheats, they said maybe it’s the thermostat, spent more money still didn’t fix it, the battery now won’t stay charged(trunk battery) not sure if they hooked it up wrong…the seatbelt hasn’t worked in years, I take it in they say it’s fine, it never clicks, I have to click it in to the passenger seat for safety. They always say it’s fine! I will never ever buy another Hyundai in life due to all of the issues I’ve experienced with mainly Hyundai dealership service mechanics and dealerships, I’m now dealing with a faulty car that could still be a great car if they didn’t mess it up, I thought I was doing right by always only taking my car to Hyundai and goodness I was wrong! There are no “recalls” currently on my car but honestly, did they even do the recalls correctly?! I disagree! They have literally lied, drained my wallet and disappointed me all while making my car worse, it’s like dr’s take these meds that might fix the issue but it’s going to mess up something else, it’s a guessing game all while killing you or in this case my car!!! I don’t know dates, all I know is Hyundai has all the records! Oh and the last straw was them driving my car without my permission mint you, they took it to a totally different shop without my knowledge & had someone else repair the frame which I was unaware of & drive it with ZERO oil in my car which now my car has been sitting for the most part since they repaired my car(or lack there of) because they broke my car! yes I turned it in when it happened, I just never heard anything from anyone now I’m carless

SEAT BELTS

It first started when the engine needed to be replaced, I spent thousands trying to get it repaired, soon after they fixed the engine everything started going wrong ( I truly think they put in a faulty or wrong engine @ Hyundai) the car was overheating, I would take it in they would say it’s one thing pay thousands and it wasn’t it, changed the coolant that goes into the cabin, there’s always been a chemical smell since…still overheats, they said maybe it’s the thermostat, spent more money still didn’t fix it, the battery now won’t stay charged(trunk battery) not sure if they hooked it up wrong…the seatbelt hasn’t worked in years, I take it in they say it’s fine, it never clicks, I have to click it in to the passenger seat for safety. They always say it’s fine! I will never ever buy another Hyundai in life due to all of the issues I’ve experienced with mainly Hyundai dealership service mechanics and dealerships, I’m now dealing with a faulty car that could still be a great car if they didn’t mess it up, I thought I was doing right by always only taking my car to Hyundai and goodness I was wrong! There are no “recalls” currently on my car but honestly, did they even do the recalls correctly?! I disagree! They have literally lied, drained my wallet and disappointed me all while making my car worse, it’s like dr’s take these meds that might fix the issue but it’s going to mess up something else, it’s a guessing game all while killing you or in this case my car!!! I don’t know dates, all I know is Hyundai has all the records! Oh and the last straw was them driving my car without my permission mint you, they took it to a totally different shop without my knowledge & had someone else repair the frame which I was unaware of & drive it with ZERO oil in my car which now my car has been sitting for the most part since they repaired my car(or lack there of) because they broke my car! yes I turned it in when it happened, I just never heard anything from anyone now I’m carless

ENGINE

It first started when the engine needed to be replaced, I spent thousands trying to get it repaired, soon after they fixed the engine everything started going wrong ( I truly think they put in a faulty or wrong engine @ Hyundai) the car was overheating, I would take it in they would say it’s one thing pay thousands and it wasn’t it, changed the coolant that goes into the cabin, there’s always been a chemical smell since…still overheats, they said maybe it’s the thermostat, spent more money still didn’t fix it, the battery now won’t stay charged(trunk battery) not sure if they hooked it up wrong…the seatbelt hasn’t worked in years, I take it in they say it’s fine, it never clicks, I have to click it in to the passenger seat for safety. They always say it’s fine! I will never ever buy another Hyundai in life due to all of the issues I’ve experienced with mainly Hyundai dealership service mechanics and dealerships, I’m now dealing with a faulty car that could still be a great car if they didn’t mess it up, I thought I was doing right by always only taking my car to Hyundai and goodness I was wrong! There are no “recalls” currently on my car but honestly, did they even do the recalls correctly?! I disagree! They have literally lied, drained my wallet and disappointed me all while making my car worse, it’s like dr’s take these meds that might fix the issue but it’s going to mess up something else, it’s a guessing game all while killing you or in this case my car!!! I don’t know dates, all I know is Hyundai has all the records! Oh and the last straw was them driving my car without my permission mint you, they took it to a totally different shop without my knowledge & had someone else repair the frame which I was unaware of & drive it with ZERO oil in my car which now my car has been sitting for the most part since they repaired my car(or lack there of) because they broke my car! yes I turned it in when it happened, I just never heard anything from anyone now I’m carless

UNKNOWN OR OTHER

I started the car, put it into gear and then the breaks wouldn’t work. The car dash said something like check breaks hybrid system failure do not drive. There is not recall on my car but the Hyundai service department doesn’t know how to fix it. This is the second time it’s happened. I’m scared to drive it. Please investigate!

ELECTRICAL SYSTEM

I started the car, put it into gear and then the breaks wouldn’t work. The car dash said something like check breaks hybrid system failure do not drive. There is not recall on my car but the Hyundai service department doesn’t know how to fix it. This is the second time it’s happened. I’m scared to drive it. Please investigate!

SERVICE BRAKES

I started the car, put it into gear and then the breaks wouldn’t work. The car dash said something like check breaks hybrid system failure do not drive. There is not recall on my car but the Hyundai service department doesn’t know how to fix it. This is the second time it’s happened. I’m scared to drive it. Please investigate!

ENGINE

On [XXX] while driving approximately 1.5 hours away from home, a warning message appeared on my dashboard stating: “Hybrid System Warning. Stop and Do Not Drive.” I immediately pulled over and contacted my insurance company, who arranged for the vehicle to be towed to the nearest authorized Hyundai dealership (Thomas Hyundai in Cumberland). The warning clearly indicated that it was not safe to continue driving. Later, I found out that the issue reported (recall 198) have presented cases ending with fire of the engine. It is critical to mention that in January 2025, I attended the official manufacturer recall for this vehicle, which was supposed to ensure safety and reliability. Despite this, the vehicle failed and left me stranded in an unsafe area. Since then, I have been without my vehicle for over three weeks. I contacted Hyundai customer care and opened a case. I was repeatedly told a case manager would call me within three business days, but I never received any follow-up until I insisted. I was eventually assigned a case manager named Snowy, and also remained in contact with the dealership. On several occasions, both Snowy and the dealership assured me that the vehicle would be ready by Thursday, July 10 and that It was not until then that I could start to request a reimbursement for my rental expenses. I repeatedly asked for confirmation because I am renting a car at my own expense in order to go to work and manage my life. However, on Thursday, July 10, I called again and was told the vehicle would instead be ready by Tuesday, July 15. Then, on Friday, July 11, I received an email stating that the engine had just arrived, and that the dealership was only now able to begin repairs. After that, and only once the car is finished, Hyundai will “review” the case and determine whether I qualify for reimbursement. This is unacceptable. I have been without a vehicle for over three weeks, forced to rent a car entirely at my own expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

ELECTRICAL SYSTEM

On [XXX] while driving approximately 1.5 hours away from home, a warning message appeared on my dashboard stating: “Hybrid System Warning. Stop and Do Not Drive.” I immediately pulled over and contacted my insurance company, who arranged for the vehicle to be towed to the nearest authorized Hyundai dealership (Thomas Hyundai in Cumberland). The warning clearly indicated that it was not safe to continue driving. Later, I found out that the issue reported (recall 198) have presented cases ending with fire of the engine. It is critical to mention that in January 2025, I attended the official manufacturer recall for this vehicle, which was supposed to ensure safety and reliability. Despite this, the vehicle failed and left me stranded in an unsafe area. Since then, I have been without my vehicle for over three weeks. I contacted Hyundai customer care and opened a case. I was repeatedly told a case manager would call me within three business days, but I never received any follow-up until I insisted. I was eventually assigned a case manager named Snowy, and also remained in contact with the dealership. On several occasions, both Snowy and the dealership assured me that the vehicle would be ready by Thursday, July 10 and that It was not until then that I could start to request a reimbursement for my rental expenses. I repeatedly asked for confirmation because I am renting a car at my own expense in order to go to work and manage my life. However, on Thursday, July 10, I called again and was told the vehicle would instead be ready by Tuesday, July 15. Then, on Friday, July 11, I received an email stating that the engine had just arrived, and that the dealership was only now able to begin repairs. After that, and only once the car is finished, Hyundai will “review” the case and determine whether I qualify for reimbursement. This is unacceptable. I have been without a vehicle for over three weeks, forced to rent a car entirely at my own expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

AIR BAGS

On [XXX] while driving approximately 1.5 hours away from home, a warning message appeared on my dashboard stating: “Hybrid System Warning. Stop and Do Not Drive.” I immediately pulled over and contacted my insurance company, who arranged for the vehicle to be towed to the nearest authorized Hyundai dealership (Thomas Hyundai in Cumberland). The warning clearly indicated that it was not safe to continue driving. Later, I found out that the issue reported (recall 198) have presented cases ending with fire of the engine. It is critical to mention that in January 2025, I attended the official manufacturer recall for this vehicle, which was supposed to ensure safety and reliability. Despite this, the vehicle failed and left me stranded in an unsafe area. Since then, I have been without my vehicle for over three weeks. I contacted Hyundai customer care and opened a case. I was repeatedly told a case manager would call me within three business days, but I never received any follow-up until I insisted. I was eventually assigned a case manager named Snowy, and also remained in contact with the dealership. On several occasions, both Snowy and the dealership assured me that the vehicle would be ready by Thursday, July 10 and that It was not until then that I could start to request a reimbursement for my rental expenses. I repeatedly asked for confirmation because I am renting a car at my own expense in order to go to work and manage my life. However, on Thursday, July 10, I called again and was told the vehicle would instead be ready by Tuesday, July 15. Then, on Friday, July 11, I received an email stating that the engine had just arrived, and that the dealership was only now able to begin repairs. After that, and only once the car is finished, Hyundai will “review” the case and determine whether I qualify for reimbursement. This is unacceptable. I have been without a vehicle for over three weeks, forced to rent a car entirely at my own expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

ELECTRICAL SYSTEM

I drive a 2012 Hyundai Sonata Limited. After a recent fill-up, I began experiencing delayed acceleration, engine hesitation, and what appears to be misfiring—especially at low throttle. Most notably, the brake lights stay illuminated even when the car is turned off, which drains the battery and poses a major safety hazard. I scanned the vehicle with an OBD-II scanner and received code P0504, which points to a brake light switch malfunction. I also noticed that pressing the start button with my foot off the brake still starts the engine instead of going into accessory mode—confirming abnormal brake signal behavior. I replaced the brake light switch, which temporarily fixed the issue, but the symptoms returned within a day. After researching, I found there was a recall (NHTSA 15V759000) for a nearly identical issue involving the brake light switch and stopper pad. However, my VIN is not listed, even though I am experiencing the same safety-critical symptoms. This issue poses a significant safety risk on the road, and I believe my vehicle should be included in the affected population of the recall or issued a Technical Service Bulletin extension.

SERVICE BRAKES

I drive a 2012 Hyundai Sonata Limited. After a recent fill-up, I began experiencing delayed acceleration, engine hesitation, and what appears to be misfiring—especially at low throttle. Most notably, the brake lights stay illuminated even when the car is turned off, which drains the battery and poses a major safety hazard. I scanned the vehicle with an OBD-II scanner and received code P0504, which points to a brake light switch malfunction. I also noticed that pressing the start button with my foot off the brake still starts the engine instead of going into accessory mode—confirming abnormal brake signal behavior. I replaced the brake light switch, which temporarily fixed the issue, but the symptoms returned within a day. After researching, I found there was a recall (NHTSA 15V759000) for a nearly identical issue involving the brake light switch and stopper pad. However, my VIN is not listed, even though I am experiencing the same safety-critical symptoms. This issue poses a significant safety risk on the road, and I believe my vehicle should be included in the affected population of the recall or issued a Technical Service Bulletin extension.

ENGINE

While driving on the highway with my two minor children, my vehicle suddenly shut off without warning. I lost power in the middle of traffic, which was extremely dangerous — we were nearly rear-ended and had to coast to the shoulder. The check engine light had been on for some time prior to the incident, but there were no other warning messages. After being towed, the car would not start again, even after attempting to jump-start it. A mechanic inspected it and believes the engine is seized. I later discovered that my 2012 Sonata is equipped with the Theta II engine, which is known for sudden failure due to oil starvation or bearing wear. Although there are no current recalls on my VIN, the symptoms are consistent with the known Theta II engine defect. This situation put me and my children at serious risk, and I believe this failure needs to be addressed as a safety issue.

ENGINE

Butts County Fire and Emergency Services made a report about the car catching on fire. There was an electrical problem and/or the engine caught on fire. My son’s fingers got burned and he was taking to the emergency room. Further neurological damage done to all of his finger tips. No warning car just blew up in fire. My son’s fingers could have died during the car fire.

ELECTRICAL SYSTEM

Butts County Fire and Emergency Services made a report about the car catching on fire. There was an electrical problem and/or the engine caught on fire. My son’s fingers got burned and he was taking to the emergency room. Further neurological damage done to all of his finger tips. No warning car just blew up in fire. My son’s fingers could have died during the car fire.

ENGINE

Hybrid system malfunction Do not Drive warning light comes on while driving and stalls out the car

ELECTRICAL SYSTEM

Hybrid system malfunction Do not Drive warning light comes on while driving and stalls out the car

ENGINE

The contact owns a 2012 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle was leaking engine oil. There were no warning lights illuminated. The contact towed the vehicle to an independent mechanic who diagnosed the vehicle with engine failure. Due to the oil leak, the vehicle was left with no oil in the engine, causing the engine to seize. The dealer was made aware of the failure; however, the contact was informed the vehicle only had a 60-day warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,761.

ENGINE

The contact owns a 2012 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle briefly hesitated before starting. After starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 137,000.

ENGINE

The contact owns a 2012 Hyundai Sonata. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, before the engine seized. The contact stated that unknown warning lights were illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle several times; however, the vehicle failed to respond. The vehicle was towed to dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 128,000.

ELECTRICAL SYSTEM

On [XXX] at approximately [XXX], my [XXX] Daughter was using my car to go to work. When she called us and informed my husband that the car did not start. At that point he asked to video call him so that he can visually see what was going on. She was directed to turn on the car again at and that point, the car started then smoke was noticed from coming out of the hood. My daughter managed to open the hood where flames emerged from the center of the engine. She then ran in the house to get a fire extinguisher and managed to put it out and it reignited. She then made a second attempt with another fire extinguisher where it briefly subsided and then grew larger. At that point the fire dept arrived and successfully extinguished the fire and deemed the car totaled after the Fire Marshall carefully inspected the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

On [XXX] at approximately [XXX], my [XXX] Daughter was using my car to go to work. When she called us and informed my husband that the car did not start. At that point he asked to video call him so that he can visually see what was going on. She was directed to turn on the car again at and that point, the car started then smoke was noticed from coming out of the hood. My daughter managed to open the hood where flames emerged from the center of the engine. She then ran in the house to get a fire extinguisher and managed to put it out and it reignited. She then made a second attempt with another fire extinguisher where it briefly subsided and then grew larger. At that point the fire dept arrived and successfully extinguished the fire and deemed the car totaled after the Fire Marshall carefully inspected the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

On [XXX] at approximately [XXX], my [XXX] Daughter was using my car to go to work. When she called us and informed my husband that the car did not start. At that point he asked to video call him so that he can visually see what was going on. She was directed to turn on the car again at and that point, the car started then smoke was noticed from coming out of the hood. My daughter managed to open the hood where flames emerged from the center of the engine. She then ran in the house to get a fire extinguisher and managed to put it out and it reignited. She then made a second attempt with another fire extinguisher where it briefly subsided and then grew larger. At that point the fire dept arrived and successfully extinguished the fire and deemed the car totaled after the Fire Marshall carefully inspected the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Unknown Cought fire under the hood was engulfed within minutes

SERVICE BRAKES

Unknown Cought fire under the hood was engulfed within minutes

FUEL/PROPULSION SYSTEM

Unknown Cought fire under the hood was engulfed within minutes

ENGINE

Engine oil level goes low very soon after an oil change less than 1000 miles driven and oil becomes black on dip stick when checking the oil level in between oil changes and there is no noticeable oil leaks. At one point the oil level was below the low level indicator on dip stick.

FUEL/PROPULSION SYSTEM

When driving. Slow down to turn or to use round about car goes into EV. When i go to accelerate the gas motor will not re engage and the hybrid alarm system will go off. I lose all power to go any where. I have to pull over shut my car off give it a min then restart so the motor will come back on so i can drive again. I have to do this mulitple time in a 20 mile drive.

ENGINE

When driving. Slow down to turn or to use round about car goes into EV. When i go to accelerate the gas motor will not re engage and the hybrid alarm system will go off. I lose all power to go any where. I have to pull over shut my car off give it a min then restart so the motor will come back on so i can drive again. I have to do this mulitple time in a 20 mile drive.

ELECTRICAL SYSTEM

When driving. Slow down to turn or to use round about car goes into EV. When i go to accelerate the gas motor will not re engage and the hybrid alarm system will go off. I lose all power to go any where. I have to pull over shut my car off give it a min then restart so the motor will come back on so i can drive again. I have to do this mulitple time in a 20 mile drive.

ENGINE

Engine suddenly shut off middle of the road while driving and will not restart. No warning lights came on prior to the engine failure. My family safety was put at risk since engine shut off middle of the road and I had to push it to the corner lane. Just imagine if I was on the middle lane on a highway when this happened. Alternator, battery was checked by a mechanic...no issue.

UNKNOWN OR OTHER

We received a recall letter for 198 and 251. We called and made the appointment for September 9, 2024. We took the car at Five Star Hyundai of Macon. 3010 Riverside DR. Macon, GA 31210. Phone: (478) 309-8308. We called in October to check on our vehicle status, so they are still working on it. We called back again because they didn't communicate well with customers and told us the car was ready. We went to the dealership to pick the car and when we got in the car to leave, without doing anything, the brake light came on and didn't move. We were never able to go because of this. The mechanic came and took the car and said let me check. He took the car for a short ride and said we need it to keep it. Then, they called tell us that the car needed a brake module and that would cost us 6700 dollars. I said that is unacceptable because the car worked fine when we took it to you for a free recall. They reduced the price to 3000 dollars and our car is still with them. We want our car fixed and running but this is not the way it should have to be. Our car is still in Macon at 5- star Hyundai. Few more days and we will 5 months without car. They never provide another vehicle. This has put us on a hardship because my husband goes to work early, then comeback and pick me up and take me to work then, he has to picked me up too. We have called the corporate office and have received a case number. The only communication that exists is between the corporate offices of Hyundai and us. The dealer will not return calls or texts. We haven't got any updates recently. They only thing we got told on Christmas time it was we must bring a check or a card to be able to pay. We have been paying insurance on that vehicle for what? If we haven't be able to drive. We are frustrated. We live about 95 miles away from the dealership and we can't check on our vehicle that easy. You don't know how much we regret this and how we really going to know if they are doing a good job or not.

EXTERIOR LIGHTING

I’ve been having issues with my Gas Gauge not recognizing how much gas I have in my car. I can fill my tank up, and the gas light constantly stays on. I’ve been looking online and came across other Hyundai owners having the same problem. I also have been having what seems to be an electrical issue where my passenger door, does not open and it’s intermittent which also seems to be connected to why my car ceiling light won’t turn on all the time. Lastly, I have to constantly change the head light bulbs and the break light bulb. I’ve owned my car for 3 1/2 years now, and I shouldn’t have to keep having to put money into it when it seems to be a known issue.

FUEL/PROPULSION SYSTEM

I’ve been having issues with my Gas Gauge not recognizing how much gas I have in my car. I can fill my tank up, and the gas light constantly stays on. I’ve been looking online and came across other Hyundai owners having the same problem. I also have been having what seems to be an electrical issue where my passenger door, does not open and it’s intermittent which also seems to be connected to why my car ceiling light won’t turn on all the time. Lastly, I have to constantly change the head light bulbs and the break light bulb. I’ve owned my car for 3 1/2 years now, and I shouldn’t have to keep having to put money into it when it seems to be a known issue.

ELECTRICAL SYSTEM

I’ve been having issues with my Gas Gauge not recognizing how much gas I have in my car. I can fill my tank up, and the gas light constantly stays on. I’ve been looking online and came across other Hyundai owners having the same problem. I also have been having what seems to be an electrical issue where my passenger door, does not open and it’s intermittent which also seems to be connected to why my car ceiling light won’t turn on all the time. Lastly, I have to constantly change the head light bulbs and the break light bulb. I’ve owned my car for 3 1/2 years now, and I shouldn’t have to keep having to put money into it when it seems to be a known issue.

UNKNOWN OR OTHER

Car went complete stall after a warning light came off “Hybrid System Warning - Check Brakes” I am completely braked, but when I slowly releasing the brake pedal, there’s was a loud grinding noice and the wheels wouldn’t go forward at all, so I have to step on the brake again . I got stuck IN THE MIDDLE of the road and couldn’t park on the right curb since the car randomly got stalled completely. It took almost 40mins for the warning issue to go away and the car went back to normal. However, IT’S COMPLETELY A SAFETY ISSUE for the car to randomly stall in the middle of driving! I could be driving to fast traffic on a freeway or wide street where accidents can occur since I couldn’t even drive it a bit to park on the curb. On top of this - I occasionally get “hybrid system warning” whenever I am in the middle of driving and I always have to pull over and wait at least half an hour for it to go away, it’s been happening for few years now, and tonight was the most dangerous one so far!!! Please make Hyundai do a recall on the hybrid battery diagnose or replacement