2024 HYUNDAI SANTA FE

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.

Risk: A vehicle roll away increases the risk of a crash or injury.

ELECTRICAL SYSTEM:WIRING

Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from deploying in a crash.

Risk: An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.

BACK OVER PREVENTION:SOFTWARE

Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.

UNKNOWN OR OTHER

Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3–5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was “no immediate damage,” since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than one year old and costs over $40,000. I should not be forced to drive a new car that may have hidden or delayed engine damage. Safety Concern: I have a [XXX], and I cannot risk sudden engine failure, stalling, or fire while driving. This is not only a reliability issue, but a serious safety hazard for my family and others on the road. Attempts to Resolve: Reported to Hyundai corporate, case opened. The dealership admitted the mistake but denied responsibility after the inspection. Hyundai corporate stated “no action until further inspection,” despite clear evidence of negligence. I continue to experience performance and safety issues. Requested Action: I urge NHTSA to investigate this incident and hold Hyundai accountable for both the dealership’s negligence and the potential safety defects (oil light failure, possible hidden engine damage). Consumers should not be left to drive unsafe vehicles, especially when children’s safety is at stake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Vehicle Information: 2024 Hyundai Santa Fe Hybird SEL VIN: [XXX] Purchased date: [XXX] (Less than one year) Mileage at incident: 12,753 Incident date: [XXX] Dealer: Kengarff Downtown Hyundai Summary of Problem: I am filing this complaint because of a serious safety concern caused by clear dealership negligence and potential engine failure. During a routine service, the dealership failed to add engine oil, but recorded in the service invoice that it was added. I unknowingly drove the vehicle 3–5 miles without oil, and multiple DTC error codes (P052400, P001100, P001400) appeared. The oil warning light, which should have alerted me, did not activate. Although a later borescope inspection stated there was “no immediate damage,” since then, the vehicle has shown: Significant loss of power and acceleration Abnormally high RPMs, even when the car is stopped Louder engine noises RPM is increasing suddenly while driving downhill without acceleration This vehicle is less than one year old and costs over $40,000. I should not be forced to drive a new car that may have hidden or delayed engine damage. Safety Concern: I have a [XXX], and I cannot risk sudden engine failure, stalling, or fire while driving. This is not only a reliability issue, but a serious safety hazard for my family and others on the road. Attempts to Resolve: Reported to Hyundai corporate, case opened. The dealership admitted the mistake but denied responsibility after the inspection. Hyundai corporate stated “no action until further inspection,” despite clear evidence of negligence. I continue to experience performance and safety issues. Requested Action: I urge NHTSA to investigate this incident and hold Hyundai accountable for both the dealership’s negligence and the potential safety defects (oil light failure, possible hidden engine damage). Consumers should not be left to drive unsafe vehicles, especially when children’s safety is at stake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The drive attention warning system turned off the cruise control. Causing the vehicle to unexpectedly decrease speed on the interstate, which forced the cars behind me to brake hard to avoid hitting me. This system is constantly giving alerts for no reason distracting my attention to the road. I can have both hands on the wheel and looking straight forward and the system gives an alert tone and flashes a message on the screen stating it can see my face. If the cruise control is on it will disengage the cruise. If the cruise is not engaged it just keeps alert every 20 miles or so. I have taken it to the dealer, who showed me how to turn it off , but it still alerts over and over again.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while pulling into an automatic car wash and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The vehicle then drove into the car wash while the car wash conveyor system was not engaged. The contact stated that the failure recurred while driving 2-3 MPH in a parking lot, and the vehicle rear-ended another occupied vehicle. There was no damage or injury sustained. Additionally, the contact stated that while driving 5 MPH and pulling out of a parking lot, the brake pedal was depressed, but travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal, but the vehicle failed to respond and rear-ended another occupied vehicle. The contact sustained cuts on the left leg from hitting the leg against the dashboard while pumping the brake pedal. The contact's vehicle sustained scratches on the front end, and the other vehicle sustained damage on the bumper plastic cover. A police report was filed. Both vehicles could be driven away from the scene. The air bags did not deploy. There was no warning light illuminated. The vehicle was taken to the dealer for diagnostic testing on several occasions; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ELECTRICAL SYSTEM

I purchased the Vehicle from Ourisman Hyundai of Bowie, Inc. (Bowie, Maryland) on [XXX] (the “Date of Purchase”). Within a few months of the Date of Purchase, I began having issues with the digital dashboard and heads up display. Both the digital dashboard and heads up display would go completely dark, leaving me an inability to view essential operational and safety information, including but not limited to, the speedometer, rear view camera, blind spot cameras, driving mode, driving gear, navigation, warning messages, lane following assist, tire pressure monitoring system, driver attention warnings, etc. (the “Hazardous Condition”). After multiple calls and emails with the service manager at Len Stoler Hyundai (Owings Mills, Maryland), I took my car to their dealership on November 5, 2024, December 30, 2024, and May 28, 2025, to have Hazardous Condition corrected. Although Len Stoler Hyundai was able to slightly improve the Hazardous Condition such that it was more intermittent – going dark for minutes or hours at a time instead of days at a time - the problem was never satisfactorily resolved. Recently, the Hazardous Condition became less intermittent, and all screens went permanently dark. Since Len Stoler Hyundai closed their doors, I reached out to Heritage Hyundai Owings Mills to address the Hazardous Condition. After a detailed call with a service advisor, I dropped off the Vehicle to them on August 15, 2025, and as of the date of this letter, thirteen (13) days have passed without them resolving the Hazardous Condition, or even returning my repeated telephone calls. To date, Heritage Hyundai Owings Mills remains in possession of the Vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LANE DEPARTURE: ASSIST

Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.

UNKNOWN OR OTHER

Everytime with Acc active it activates the Driver attention camera system which never works in sunlight camera reads wrong and disable Acc while driving on freeway all the time due to sun reflection cant even wear polairized glasses Acc never works.

UNKNOWN OR OTHER

Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.

STEERING

Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.

VEHICLE SPEED CONTROL

Driver Assistant cruise and steering components relating to the warning system. The system notification is turned off in the settings; however, the issue overrides the setting. Cruise control and steering assist shuts off after brief but consistant warning to keep my eyes on the road. My eyes are on the road. I can do nothing to stop it from warning. It may happen up to 20 times in a distance of 9-20 miles. This has occured since purchase and occurs everytime the car is driven. While passing on interstate highways the system may shut off. Acceleration stops, steering assist shuts off. Four dealerships have seen the vehicle and a claim was issued by Hyundai America. A Service manager finally, after many request, rode with me after a year of many service appointment resulting in a change of passenger facing camera. No change occurred in the system, it continues to behavior the same a prior to the camera change.

WHEELS

I lease a vehicle (under one year old) equipped with low-profile Pirelli tires. After three months, one tire developed a sidewall bulge. I contacted Pirelli and was referred to Hyundai. The Hyundai dealership advised that Pirelli tires are not covered under Hyundai’s warranty and that Pirelli must authorize any replacement. I was subsequently informed that Pirelli declined coverage.

SERVICE BRAKES

The vehicle was purchased brand new and at near 8k miles the brakes became warped. It caused severe shaking on the highway and has continued to get worse. Hyundai confirmed the brakes were bad but refused to replace the rotors. Rotors on a new car should not be warped at 8k miles, cheap materials lead to that

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Vehicle Identification Number (VIN): [XXX] Make: Hyundai Model: Santa Fe Year: 2024 Description of the issue: •Component or system that failed: The vehicle’s brake system, including the emergency braking system, failed to slow or stop the vehicle at low speeds. The problem is available for inspection upon request. •Safety risk: This failure endangered my safety and others. While driving slowly in traffic, I fully pressed the brake pedal, and the emergency braking system activated, but the vehicle did not slow or stop, causing a minor collision with another vehicle. •Reproduction or confirmation: Prior to the incident, on two separate occasions, I noticed the brake pedal felt loose or like it “released” at low speeds, forcing me to press harder for the vehicle to slow. These issues were not previously inspected or documented. I was planning to have the brake issue inspected along with a current recall and other concerns, including a stiff seatbelt buckle and a door that was difficult to open, as soon as I had the chance. I have not received any formal recall notice by mail or email. I learned about the recall during routine maintenance at the dealership. •Inspections: The vehicle has not yet been inspected by the manufacturer but I plan to take it to an authorized Hyundai dealership asap for inspection. The accident has not been reported to the police or insurance yet but it will be first thing tomorrow. •Warning lamps or symptoms: No warning lights appeared, but there unusual brake behavior was noted on two occasions about two weeks before the crash. Thought this time was significantly worse, and by worse this I mean the vehicle didn’t brake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Vehicle Identification Number (VIN): [XXX] Make: Hyundai Model: Santa Fe Year: 2024 Description of the issue: •Component or system that failed: The vehicle’s brake system, including the emergency braking system, failed to slow or stop the vehicle at low speeds. The problem is available for inspection upon request. •Safety risk: This failure endangered my safety and others. While driving slowly in traffic, I fully pressed the brake pedal, and the emergency braking system activated, but the vehicle did not slow or stop, causing a minor collision with another vehicle. •Reproduction or confirmation: Prior to the incident, on two separate occasions, I noticed the brake pedal felt loose or like it “released” at low speeds, forcing me to press harder for the vehicle to slow. These issues were not previously inspected or documented. I was planning to have the brake issue inspected along with a current recall and other concerns, including a stiff seatbelt buckle and a door that was difficult to open, as soon as I had the chance. I have not received any formal recall notice by mail or email. I learned about the recall during routine maintenance at the dealership. •Inspections: The vehicle has not yet been inspected by the manufacturer but I plan to take it to an authorized Hyundai dealership asap for inspection. The accident has not been reported to the police or insurance yet but it will be first thing tomorrow. •Warning lamps or symptoms: No warning lights appeared, but there unusual brake behavior was noted on two occasions about two weeks before the crash. Thought this time was significantly worse, and by worse this I mean the vehicle didn’t brake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

I am writing to formally file a complaint regarding a sudden and unexplained crack that appeared on the windshield of my vehicle, which was parked in my driveway overnight. The vehicle was stationary, had not been involved in any accidents or incidents, and was not subjected to any apparent external impact Upon discovering the damage, I conducted thorough research and found that more than one owner of the same vehicle or same type of model have experienced an identical issue — a crack that originates at the very top edge of the windshield starting from the top and travels downward through the middle of the glass. The consistency in the location and pattern of the damage strongly suggests a potential manufacturing defect or a design flaw. This issue raises serious concerns not only about product quality but also about driver safety. Windshield integrity is a crucial component of vehicle safety systems, and such defects can compromise visibility and the structural strength of the car in the event of a collision.

VEHICLE SPEED CONTROL

when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds

ENGINE

when accelerating at high speeds, over 70 mph, the car will sometimes appear to slip into neutral, and we are not able to accelerate at all. And then will need to coast to a stop, pull over, shut the car and restart. this has happened five times in the past year and always after one hour or more of driving at high speeds

TIRES

The failure occurred in the sidewalls of the two factory‑supplied all‑season tires on the passenger‑side (front and rear) of my 2024 Hyundai Santa Fe. Both tires exhibit pronounced bulges on the outer sidewall of the front passenger tire. Tire size is 255/45 R20 105V M+S The rear OEM tire was replaced on February 10, 2025 and front OEM tire (with DOT codes visible) remain mounted on the vehicle, but I must replace it to keep the vehicle operational. I noticed the bulging of the second tire today, July 29, 2025. Sidewall bulges indicate internal cord separation. A sudden loss of air pressure or blowout—especially at highway speeds—could result in rapid vehicle instability, loss of control, and a potentially serious crash, endangering occupants and other road users. No, the problem has yet to be inspected by the manufacturer, police, insurance or others. However there is mounting conserns and simular reports of the same problem occurring with other owners of 2024 Hyundai SantaFes with the same OEM tire. No warning lamps, messages or other symptons prior to the problem occuring. There has been no off‑road use, curb impacts, overloading, or manufacturing advisories at the time of discovery. My best assessment is a potential manufacturing or design defect in the OEM tire sidewall construction causing premature internal separation under normal use.

POWER TRAIN

I was driving and the car started to loose power and then the engine light came on and the car would not go. Everything happened at one time. The wrecker took the car to the dealer and the dealer confirmed the transmission went out. It is very dangerous for a new car to have the transmission fail while driving. This is a new car. The transmission failed and it is available for inspection at the dealer. The car is currently at the dealer and I am waiting to find out how long it will take to get a new power train.

STEERING

I was driving on the freeway at 70MPH it was dusk. The traffic was light and I was exiting the freeway. Two lanes exit and then split each direction. There is a car next to me but is not coming into my lane and nobody in front of me. Suddenly a collision alarm starts going off the vehicle brakes and the emergency steering notification lights up on the dash and the vehicle swerves to the left almost hitting the median. After this occurred the transmission started having issues at speeds under 15mph with shifting. It would rev up to about 3500rpms then lunge.

ELECTRICAL SYSTEM

I tried to open the doors of my locked vehicle with the key fob and there was no response. I tried several times and nothing happened. I called AAA and they opened the door with my valet key and was able to pop the trunk. He checked the battery and it was working fine. He then noticed that the wire connecting the battery to the fuse box has melted at the point of contract with the fuse box and actually melted part of the plastic fuse box. There was nothing he could do, so I had to have the car towed to the dealer. I was lucky that the total meltdown of the electrical system did not occur when I was driving or I would not have been able to see any of the controls on the inside of the auto and not be able to use the gear shift to put the car in park.

VEHICLE SPEED CONTROL

System keeps saying that I am not watching the road, which I am. No eye glasses or sunglasses on. This causes the cruise control to suddenly disengage creating a safety hazard. SUV is up to date on software/firmware.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

System keeps saying that I am not watching the road, which I am. No eye glasses or sunglasses on. This causes the cruise control to suddenly disengage creating a safety hazard. SUV is up to date on software/firmware.

VISIBILITY/WIPER

Windshield washer nozzles spray so low on the windshield that the center and top won’t clean which makes driving unsafe.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Have a 2024 Hyundai Santa Fe Calligraphy Hybrid with a Drivers Attention Warning problem. The warning turns on frequently when using cruise control. When the warning beeps a few times in quick succession it actually shuts down the system, reduces speed to a crawl, and turns off the engine. This only happens while using cruise control, no issue with DAW when cruise control is off. So can't use cruise control on the highway/interstate. Dealer is no help. This is obviously a safety issue when the engine turns off while driving on an interstate. Thanks

UNKNOWN OR OTHER

Forward attention assist keeps going off. For no reason. Eyes are on the road and head is forward

UNKNOWN OR OTHER

The glass on the 2024 Hyundai Santa Fe seems to be incredibly unsafe. 2 weeks after purchasing the vehicle, while driving on [XXX], something kicked up into the windshield and cracked it. The crack was about 12 inches long. Overnight, the crack doubled in length. The replacement glass that was ordered to Safelite was broken upon delivery. While waiting for a new windshield, something else hit the windshield on the interstate and there was another chip. 2 weeks after my windshield was finally replaced, I found that the passenger front window was cracked in the top corner and had no idea why. Within 2 days, the window was cracked all the way from the top to the bottom. This weekend, something hit the windshield on the interstate again, and the windshield is once again cracked/chipped. I have owned 11 cars in 16 years and none of them have ever had windshield damage, despite spending my entire driving life in the same area. Now, a new car that I purchased for the purpose of avoiding maintenance costs has had 3 cracked/broken windows in 12 months, and I've spent $1000 on glass and will now have to spend another $100-$500 more to fix this one. Hyundai warranty does not cover it. Glass coverage is not an option for insurance in North Carolina. I believe that the glass on newer Hyundai vehicles is very cheap, defective, and unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The Adaptive Cruise control cannot be used while wearing certain sunglasses. The car has a Driver Awareness Warning that is supposed to warn the driver if eyes are not on the road. It does not work with certain glasses. While driving at interstate speeds, I engaged the Adaptive Cruise control only to have it shut off and quickly slow down. After fumbling with different glasses while driving, I found a pair that will work with the Adaptive Cruise control. In the display, there is a toggle to turn off the Driver Awareness option, but as soon as you turn on the Adaptive Cruise, the Driver Awareness turns on again. If the Driver Awareness function cannot be turned off it is a safety issue. My favorite driving glasses cannot be used and I think this issue will cause accidents with the quick slowing on the highway. There should be a way to turn off the Driver awareness so I can use the adaptive cruise with my sunglasses.

VEHICLE SPEED CONTROL

this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months.

ENGINE

this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months.

POWER TRAIN

this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On a bright sunny day, the Hyundai Forward Attention Warning (FAW) SHUT OFF my adaptive cruise control while doing 70 mph, indicating that I was not focused on the road. I was looking straight ahead at the road the whole time. I later determined that the system was reacting to glare on my glasses (not sunglasses, no tint whatsoever, just glass). This led to a very dangerous condition because I was fighting with the car to determine what had happened (at 70 miles per hour), not focused on the road as I just had been prior. The system is checked as OFF in setup (as described in the manual) but clearly that was not the case. The driver CAN NOT shut the system like the manual says. I actually love the car, EXCEPT for that "feature". This subsystem should never have been permitted into a production vehicle and, had I known, I would never have purchased. It's that big of a problem. The system appears to be very dependent upon ambient light because I never have this issue when it's cloudy, raining, or at dawn or dusk. I have complained at 2 Hyundai dealerships here in the Chicago area, to a total of 4 Hyundai personnel, even sent a video my daughter recorded of me driving and exhibiting the issue. In 3 of the 4 cases, they replied the "system was performing as designed". That appears to be their mantra. The one service person replied that they had never heard that before. I guess they don't ever check Reddit or write down my many complaints. I think it's clear Hyundai, as a service organization does not intend to do anything about this and, perhaps worse, the company at large has no intention of doing anything as this same subsystem is part of an extensive line of their 2025 models as well.

ENGINE

Vehicle has about 4k miles. Received “transmission system error, check transmission oil immediately”. The vehicle barely drives. Has a hard time changing gears. Hyundai says there are no recalls and are not being helpful in getting help. They say everything is fine but it is clearly not working. Brand new vehicle and cannot get it fixed.

UNKNOWN OR OTHER

I’m writing to report a recurring issue with the Forward Attention Warning (FAW) system in my 2024 Hyundai Santa Fe. The system frequently triggers warnings even when I am fully attentive and driving safely. These alerts are not only distracting, but they also reduce my confidence in the vehicle’s safety systems overall. I have reviewed the settings and attempted to adjust or disable the FAW feature, but it either cannot be turned off entirely or continues to act erratically despite adjustments. I’ve also verified that the cabin camera is clean and unobstructed.

VISIBILITY

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while stopped and making a left turn with the A/C unit activated, the rear windshield exploded inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 23,572.

SEATS

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600.

POWER TRAIN

The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600.

ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

The Forward Attention Warning device located on the steering column (camera) cannot be disengaged. This device does not allow me to wear dark or polarized sunglasses, which I need since I have eye issues. This is a safety issue for me and others, especially since I am [XXX] [XXX] and there are times when the visor doesn't cover the sun. You can 'disengage' it in the Driver Assistance settings but it does not stop the warnings nor does it stop it from disengaging your cruise control. If you look to the side of the vehicle, look up to pull the visor down, or wear polarized or dark sunglasses, it will also shut off your cruise control. I have taken the vehicle in to the Gainesville GA Hyundai and told them about this issue but they have said that there is no fix for this. BTW -- there are a bunch of posts on Reddit about this issue. This problem isn't a failure of the system, it is a design flaw. I noticed it on the day I bought the vehicle. Now, it is an annoyance to the point that I am looking at buying a new vehicle. I have only had the vehicle a year....not happy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Since buying this vehicle I have had problems with shaking while braking… specifically while going at a higher speed downhills. At 3000 miles I took it in and they shaved down my rotors and stated it would need to be replaced if it didn’t fix it. The problem continued, when I would bring it to the dealership they would deny being able to replicate the problem. Upon searching on Reddit I saw that others are having problems with their rotors on their Santa Fe prematurely needing replacement. This has been a problem since I bought the car and I feel like it’s a significant safety problem that Hyundai will not cover under warranty.

POWER TRAIN

Upon first start up of the day, dashboard notification states “Transmission system error! Check transmission oil immediately”, vehicle will not accelerate over 10mph with this error. After turning vehicle off, error is gone and vehicle operates as normal. Dealership is aware of this notification but states they could not duplicate it & found no issues.

FORWARD COLLISION AVOIDANCE: WARNINGS

The forward attention camera won’t turn off even when selected off in settings… I’m unable to drive comfortably with one hand at 12 o clock without constant beeps and warnings. its MADDENING.

POWER TRAIN

Transmission. Less than 6 months of buying the vehicle, Hyundai replaced the transmission and now I’m still having problems..it revved up to 2.3 rpms but didn’t change gears then jerks into gear..not everyday but atleast once a week. I’m waiting now on the dealership to look at my car now..but they’re dragging their feet.

ENGINE

Transmission. Less than 6 months of buying the vehicle, Hyundai replaced the transmission and now I’m still having problems..it revved up to 2.3 rpms but didn’t change gears then jerks into gear..not everyday but atleast once a week. I’m waiting now on the dealership to look at my car now..but they’re dragging their feet.

FORWARD COLLISION AVOIDANCE: WARNINGS

This is for the Forward Attention Warning…..this feature is misleading. I can be looking straight at the road and it will beep at me. We need a way to turn it completely off. This alone causes me to look at the camera instead of the road.

SERVICE BRAKES

I purchased a brand new 2024 santa fe xrt back in March of 2024. And around December my front end started shaking and I had bad vibrations in my front in when I was finally able to get it into the hyundai dealership in January they told me it was my front 2 rotors where warped my vehicle only has 13k miles and shouldn't have rotor issuses. Even though it was covered under warranty all the dealership did was resurface the rotors and said the vibration is gone. They also said if it does it again just to bring it back but a new vehicle shouldn't have warped rotor issues with less than 15k miles.

UNKNOWN OR OTHER

I purchased a brand new 2024 santa fe xrt back in March of 2024. And around December my front end started shaking and I had bad vibrations in my front in when I was finally able to get it into the hyundai dealership in January they told me it was my front 2 rotors where warped my vehicle only has 13k miles and shouldn't have rotor issuses. Even though it was covered under warranty all the dealership did was resurface the rotors and said the vibration is gone. They also said if it does it again just to bring it back but a new vehicle shouldn't have warped rotor issues with less than 15k miles.