HYUNDAI SANTA FE PLUG-IN HYBRID

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe Plug-In Hybrid vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

SEAT BELTS:PRETENSIONER

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

UNKNOWN OR OTHER

I have taken my Hyundai Santa Fe 2022 PHEV under warranty for a fix of being in reverse, the function not working, the car revs aggressively not in gear and then put it in park and the car aggressively jolts forward in park like a hard gear change. Hyundai replaced pcm and said it was fine. I took car and immediately noticed grinding noises and straight back to Hyundai. They claim it's fine. Today same issue with reversing and aggressive car jolting. Hyundai is going to take it back tomorrow. I do not feel safe in this vehicle. It felt like the transmission was going to give out on the freeway. The rpm are maxing out at 5-20 mph and sometimes don't want to engage in drive. Extremely unsafe for freeway driving. There is something terribly wrong with this cars engine or transmission. Unsafe for Hyundai to release for use.

ENGINE

I have taken my Hyundai Santa Fe 2022 PHEV under warranty for a fix of being in reverse, the function not working, the car revs aggressively not in gear and then put it in park and the car aggressively jolts forward in park like a hard gear change. Hyundai replaced pcm and said it was fine. I took car and immediately noticed grinding noises and straight back to Hyundai. They claim it's fine. Today same issue with reversing and aggressive car jolting. Hyundai is going to take it back tomorrow. I do not feel safe in this vehicle. It felt like the transmission was going to give out on the freeway. The rpm are maxing out at 5-20 mph and sometimes don't want to engage in drive. Extremely unsafe for freeway driving. There is something terribly wrong with this cars engine or transmission. Unsafe for Hyundai to release for use.

VEHICLE SPEED CONTROL

I have taken my Hyundai Santa Fe 2022 PHEV under warranty for a fix of being in reverse, the function not working, the car revs aggressively not in gear and then put it in park and the car aggressively jolts forward in park like a hard gear change. Hyundai replaced pcm and said it was fine. I took car and immediately noticed grinding noises and straight back to Hyundai. They claim it's fine. Today same issue with reversing and aggressive car jolting. Hyundai is going to take it back tomorrow. I do not feel safe in this vehicle. It felt like the transmission was going to give out on the freeway. The rpm are maxing out at 5-20 mph and sometimes don't want to engage in drive. Extremely unsafe for freeway driving. There is something terribly wrong with this cars engine or transmission. Unsafe for Hyundai to release for use.

FUEL/PROPULSION SYSTEM

Two issues with powertrain/transmission: 1- The powertrain/transmission fails intermittently- vehicle RPM goes sky high but vehicle receives no power, seems to fail/lose power. Has happened in very dangerous road conditions where unexpectedly was struggling to get the motor to engage/get power to the vehicle. Check engine and check hybrid system lights accompanies the problem. 2- The car should be driveable in electric only mode without use of gasoline. The powertrain/transmission seems to struggle to shift between electric and gas motors. HYUNDAI cannot seem to correctly diagnose or fix the issue. Does not seem they have proper diagnostic process included on the car- despite finding error messages stored in computer, they initially said they could not recreate the problem and therefore could not fix. 3 different trips to Hyundai dealership repair center, in total they have had my car for 10 weeks. They have replaced the transaxle and sent the car home, but that did not cure the issue. They now have my car again. It just does not seem they know how to identify or fix the issue. From online forums, I have learned MANY owners are experiencing the same problem and the same challenge to diagnose.

ENGINE

Two issues with powertrain/transmission: 1- The powertrain/transmission fails intermittently- vehicle RPM goes sky high but vehicle receives no power, seems to fail/lose power. Has happened in very dangerous road conditions where unexpectedly was struggling to get the motor to engage/get power to the vehicle. Check engine and check hybrid system lights accompanies the problem. 2- The car should be driveable in electric only mode without use of gasoline. The powertrain/transmission seems to struggle to shift between electric and gas motors. HYUNDAI cannot seem to correctly diagnose or fix the issue. Does not seem they have proper diagnostic process included on the car- despite finding error messages stored in computer, they initially said they could not recreate the problem and therefore could not fix. 3 different trips to Hyundai dealership repair center, in total they have had my car for 10 weeks. They have replaced the transaxle and sent the car home, but that did not cure the issue. They now have my car again. It just does not seem they know how to identify or fix the issue. From online forums, I have learned MANY owners are experiencing the same problem and the same challenge to diagnose.

POWER TRAIN

Two issues with powertrain/transmission: 1- The powertrain/transmission fails intermittently- vehicle RPM goes sky high but vehicle receives no power, seems to fail/lose power. Has happened in very dangerous road conditions where unexpectedly was struggling to get the motor to engage/get power to the vehicle. Check engine and check hybrid system lights accompanies the problem. 2- The car should be driveable in electric only mode without use of gasoline. The powertrain/transmission seems to struggle to shift between electric and gas motors. HYUNDAI cannot seem to correctly diagnose or fix the issue. Does not seem they have proper diagnostic process included on the car- despite finding error messages stored in computer, they initially said they could not recreate the problem and therefore could not fix. 3 different trips to Hyundai dealership repair center, in total they have had my car for 10 weeks. They have replaced the transaxle and sent the car home, but that did not cure the issue. They now have my car again. It just does not seem they know how to identify or fix the issue. From online forums, I have learned MANY owners are experiencing the same problem and the same challenge to diagnose.

FUEL/PROPULSION SYSTEM

>>>>What component or system failed or malfunctioned, and is it available for inspection upon request? According to the Hyundai Bluelink app, the problem is caused by the battery management system, producing error code P0AA600. The result is that the vehicle does not get power to the wheels for a few seconds after giving it gas. It looks like the car is not moving, then it very slowly gains speed, followed by sudden acceleration. It is available for inspection upon request. >>>>How was your safety or the safety of others put at risk? It is a safety issue because other vehicles on the road may not be able to stop in time when the car pauses unexpectedly. Also the driver cannot predict when the car will surge forward. Merging or crossing traffic is very dangerous. >>>>Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle has been to the dealership two times to be inspected for this problem. They state that they cannot duplicate the issue but of course they can see the error code in the vehicle history. It is an issue that occurs at random; not every time the car is driven. It has occurred a total of 9 times during the 2,872 miles we have driven since we purchased it. >>>>Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only the dealer has inspected the vehicle. Police, insurance, or others have not been involved. >>>>Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There is no warning that the error is going to occur. There is a warning when it is occurring, and the check engine light comes on. We purchased the car as new when it had 6,934 miles on it. It had been used as a demonstration car for the dealership. The error first occurred at about 7500 miles.

ELECTRICAL SYSTEM

Horn will not work. This occured on [XXX]. Appointment made with dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LANE DEPARTURE: ASSIST

Driving along, merging onto Interstate, various warnings such as check lane keeping assist, and warnings to stop vehicle and check brake systems. Driving approximately 50mph, the warning started to flash and speedometer dropped to zero then went back to full speed. Automatic braking was attempting to slow the car. Attached photo shows an indicated speed of 0mph, however was travelling approximately 50mph at this time. I also have video of the errors occurring, but there is not a way to upload video.