2024 HYUNDAI PALISADE

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.

Risk: A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

SERVICE BRAKES

When applying the brakes on uneven surfaces, the vehicle lunges forward, shutters and shakes and is uncontrollable, the brakes fail to work And increases stopping distance. this is extremely dangerous and needs to be fixed. This has happened multiple times.

SEATS

The driver seat will move without any input from the driver, it will move forward and also tilt as far forward as possible smashing the driver in the seat. It will do this when parked after starting the vehicle and it has also done it while DRIVING which impedded my ability to control the vehicle. This situation is incredibly dangerous but when I've taken it to the dealer they refuse to troubleshoot the issue because they didn't see it happen. This happens probably 5-10 times per week.

SERVICE BRAKES

I've been dealing with an ongoing issue with my ABS kicking in when slowing down and driving over a bumpy surface since I purchased my car. I first reported this issue to Hyundai dealership and Hyundai Corporate Customer Care in July 2024.(As well as the NHTSA) At that time I had experienced this issue around 5 times. Since then, up to the present, I experience this issue on a regular basis and have brought my car into the local Hyundai dealership 4 times over the past year to fix. Each time I got the car back...it still was not fixed. I even had a technician from the dealership ride with me so I could show them...and he verified there is a safety issue. The dealership communicated with the Hyundai tech line and they were instructed to replace the ESC module in the ABS system. I picked up my car today, and the issue is still there. I went back to the dealer and even showed them a video of it happening today and the dealership said there is nothing they can do. Hyundai claims there is nothing wrong even though I have several videos and even had a local mechanic from the Hyundai dealership ride with me to experience this safety issue. I have called Hyundai Corporate again to escalate this safety concern. There is clearly a big problem and Hyundai needs to fix it before there is a serious accident or injury. Maybe pressure from your administration could help. I am willing to speak with anyone needing more information or copies of some of the videos I have taken.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

The ABS system in my 2024 Hyundai Palisade Limited engaged abnormally while making a slow turn. I was going about <10mph when my Palisade started to shake violently and I could not brake nor control the vehicle. I had two other passengers and if I was unable to gain control I would have jumped a curb and possibly rolled over since I was in a turn. I have not reported this nor spoken to a dealership. I am not sure how this will help since this has been reported multiple times by other Palisade owners and dealerships and Hyundai refuse to do anything about it. There were no warning lights or messages displayed. The vehicle also has the latest software update applied.

SERVICE BRAKES

When going over roads with small bumps that are spread a few feet apart, pressing the brakes unexpectedly engages the ABS. This causes the braking distance to increase drastically and also requires the brake pedal to be pressed with excessive pressure to even stop. This happens consistently and has nearly caused us to rear end the vehicle in front of us.

SERVICE BRAKES

The palisade seems to have issues when breaking over potholes or bumpy streets. I think you could say they lock up and do not stop as they should. In addition the car actually shutters. This happens more than once in a daily basis because of the area I live in. I’ve brought it back to the dealer twice and because they drive on smooth roads, they do not duplicate this issue, which means they’re likely avoiding the issue because I can tell them where it happens all around my town. It’s extremely unsafe.

SERVICE BRAKES

When going over small bumps on road and applying breaks, ABS system kicked in and would not stop car. I had to swerve away from car in front of me from stop hitting it. While doing some investigation on this 2024 Hyundai Palisades it seems that is a common problem.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

[XXX]. While approaching a red light traffic signal ABS kicked in with a slight acceleration and reduced braking. There was a car ahead of me stopped at the red light. Applying normal pressure to the brakes was not slowing my vehicle requiring me to use both feet to force enough pressure to the brakes to stop within feet of hitting the vehicle in front of me. This was on a main public road and the road was rough. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

[XXX]. While approaching a red light traffic signal ABS kicked in with a slight acceleration and reduced braking. There was a car ahead of me stopped at the red light. Applying normal pressure to the brakes was not slowing my vehicle requiring me to use both feet to force enough pressure to the brakes to stop within feet of hitting the vehicle in front of me. This was on a main public road and the road was rough. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

At low rate of speeds coming to a stop the ABS braking system will activate on uneven surfaces, loose gravel or rough terrain. When this happens you have no control when the car will stop. We've almost went into the back of another vehicle or went out into an intersection. This has happened multiple times and we've been made aware there is a class action lawsuit about this issue

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have taken my car into Hyundai three times time. When I am driving, coming up to a stop at a light, sign or because of a hazard, there are times my brakes lock up completely and I cannot stop my car. Each time I've taken my car, I've been told "we cannot replicate the problem we are unable to fix it" It happens at least 5-10 times a week. I've almost crashed at least 7 times and I have to move over to try and move out of the way, slam down my brakes in hopes that something clicks and I can stop. I know that I will crash one day but my equity is negative on my car and there isn't anything I can do. I have young children in my car and I could be a risk to anyone else on the road and I'm extremely disappointed in how Hyundai is handling this.

SERVICE BRAKES

I have taken my car into Hyundai three times time. When I am driving, coming up to a stop at a light, sign or because of a hazard, there are times my brakes lock up completely and I cannot stop my car. Each time I've taken my car, I've been told "we cannot replicate the problem we are unable to fix it" It happens at least 5-10 times a week. I've almost crashed at least 7 times and I have to move over to try and move out of the way, slam down my brakes in hopes that something clicks and I can stop. I know that I will crash one day but my equity is negative on my car and there isn't anything I can do. I have young children in my car and I could be a risk to anyone else on the road and I'm extremely disappointed in how Hyundai is handling this.

SERVICE BRAKES

GROCERY STORE PARKING LOT, APPROACHING STOP SIGN AND ANPTHER CAR WAS IN FRONT OF ME. THERE IS A DIP OR SOMETHING AND I WAS BRAKING TO STOP BEHIND THE PERSON WHEN MY BRAKES STARTED SHUTTERING AND THE CAR WOULDN'T STOP. IT JERKED FORWARD AND THEN RIGHT WHEN I WAS ABOUT TOP HIT THE CAR IT STOP SUDDENLY.

SERVICE BRAKES

Issue has happened 2 times, when slowing down to a complete stop. the car began to shake violently at (approximately 5-10mph) and the car would keep creeping forward , until I kept pressing on the brakes really hard and finally it would stop creeping forward and stop . It almost caused me to hit the vehicle in front of me both times

SERVICE BRAKES

Breaking failure on low speeds for up to a few seconds many times

SERVICE BRAKES

I bought my 2024 Hyundai Palisade new in May of 2024 because of the safety features and impeccable safety ratings. Since purchasing this vehicle, I’ve had multiple instances of the brakes not engaging when I’m driving on uneven terrain, the most recent event was today while my young daughter was in the car. I live in a fairly rural area and frequently drive over railroad tracks as part of my daily commute. I’ve been driving for 20 years and NEVER had a car that had a braking issue. I’ve almost rear ended multiple people because of this. When crossing the railroad tracks, if all four wheels are not on flat ground the brakes will not engage. The car lurches forward and it will take double or triple the distance to stop the vehicle. It doesn’t do it every time, and has done it going as slow as 12 mph. There is currently a class action lawsuit filed in NY and OH that states Hyundai was aware of this issue during production and failed to tell anyone. I paid over 60k for this vehicle and Hyundai of Gainesville Ga is refusing to help me stating they don’t know of anyone having this issue and cannot replicate it. I’m going to end up rear ending someone because no one will hold Hyundai accountable. Please please help me. I have a little one to keep safe!

SUSPENSION

I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern.

STEERING

I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern.

SERVICE BRAKES

I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern.

SERVICE BRAKES

When going on uneven terrain then trying to brake the ABS kicks in and makes the brakes unusable. I’ve almost hit the car ahead of me several times now. I have taken the car to the dealership and they cannot duplicate the problem.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While approaching a stop sign we hit a small crack in the roadway while applying the brakes. The brake pedal started pulsing and the vehicle would not stop. Luckily there were no cars approaching because we rolled thru the stop sign. This is the second time in a month this has happened. Apparently the manufacturer is aware of the issue but have not seen any type of recall.

SERVICE BRAKES

While approaching a stop sign we hit a small crack in the roadway while applying the brakes. The brake pedal started pulsing and the vehicle would not stop. Luckily there were no cars approaching because we rolled thru the stop sign. This is the second time in a month this has happened. Apparently the manufacturer is aware of the issue but have not seen any type of recall.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Sometimes when trying to break on uneven surfaces the break seems to fail, shaking the car as if trying to break multiple times, which results in the car continue moving sometimes 10 feet over the stop sign, for example. The uneven does not need to be gravel, just minor bumps on the road sometimes trigger this issue, which makes me scared that I'll end up in an accident, as I already had a near miss one. This has happened now multiple times and is making me scared to drive. I took the car to Huyndai on 08/15 and they were able to reproduce the same issue, saying that it seems to be a misreading from the ABS system, but added that the car and its systems are functioning as per the designed specifications and there was nothing they could do. Their solution was to advise me to use more caution when breaking, avoiding sudden breaks and to allow for increased breaking distances, but this absolutely does not resolve the issue and places the responsibility to resolve the issue on the customer, which is absurd. I should add that the many times this issue happened to me, I was driving at very slow speeds (max was like 20 mph) and was slowly stopping at the stops signs of my gym center and the parking lot of my work, which leads to a busy highway. I am afraid one day I won't be able to stop the car and end up going into the highway and cause an accident hurting both myself and other people. This is incredibly irresponsible of Hyundai, it's playing with people's safety. I would have not bought this car had I known this was an issue.

SERVICE BRAKES

Sometimes when trying to break on uneven surfaces the break seems to fail, shaking the car as if trying to break multiple times, which results in the car continue moving sometimes 10 feet over the stop sign, for example. The uneven does not need to be gravel, just minor bumps on the road sometimes trigger this issue, which makes me scared that I'll end up in an accident, as I already had a near miss one. This has happened now multiple times and is making me scared to drive. I took the car to Huyndai on 08/15 and they were able to reproduce the same issue, saying that it seems to be a misreading from the ABS system, but added that the car and its systems are functioning as per the designed specifications and there was nothing they could do. Their solution was to advise me to use more caution when breaking, avoiding sudden breaks and to allow for increased breaking distances, but this absolutely does not resolve the issue and places the responsibility to resolve the issue on the customer, which is absurd. I should add that the many times this issue happened to me, I was driving at very slow speeds (max was like 20 mph) and was slowly stopping at the stops signs of my gym center and the parking lot of my work, which leads to a busy highway. I am afraid one day I won't be able to stop the car and end up going into the highway and cause an accident hurting both myself and other people. This is incredibly irresponsible of Hyundai, it's playing with people's safety. I would have not bought this car had I known this was an issue.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

It’s skid three times when I was trying to stop it just kept going almost got into three accidents

UNKNOWN OR OTHER

It’s skid three times when I was trying to stop it just kept going almost got into three accidents

SUSPENSION:SUBFRAME/MOUNTING BRACKET

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at a slower speed than 60 MPH or attempting to make a left or right turn, there was an abnormal tapping sound coming from the driver’s side rear of the vehicle. The vehicle was taken to a dealer, and it was diagnosed that the driver’s side rear suspension bracket needed to be replaced. The vehicle was repaired; however, while driving, the tapping sound returned, and the vehicle was driven back to the dealer. The dealer replaced another suspension bracket on the same driver’s side rear; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

SERVICE BRAKES

Shook violently while pushing brakes and finally caught and stopped after pushing them hard.

SERVICE BRAKES

When going over an uneven surface (railroad track/cobblestone/pothole) at a low speed, specifically while braking, the car starts violently shaking and prevents me from stopping the car. It has caused my car to go an extra 15-20 ft and even had to narrowly miss being T-boned twice (thank goodness the people coming saw me!) From what I’ve seen it is the ABS that is sensitive, but I’m not certain. I just know that it is dangerous and concerns me with children in the car. Dealer could not reproduce and told me it was “normal” over uneven surfaces- even asked why I was braking over the tracks (there is usually a stoplight or stop sign right after!). Hope this gets figured out quickly before someone gets seriously injured or killed, as I see many others have experienced the same. Truly a scary experience every time it happens.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

*ABS, yes available for inspection, you can completely examine my car *ABS kicked in without need, hard braking would not work, car pulsed into intersection *No *No *No Thousands are experiencing this involuntary ABS implementation and Hyundai is aware. Today my 2024 and a new 2025 were in the Dealership with the very same problem. My first instance occurred in July 2024

SERVICE BRAKES

*ABS, yes available for inspection, you can completely examine my car *ABS kicked in without need, hard braking would not work, car pulsed into intersection *No *No *No Thousands are experiencing this involuntary ABS implementation and Hyundai is aware. Today my 2024 and a new 2025 were in the Dealership with the very same problem. My first instance occurred in July 2024

SERVICE BRAKES

On a number of occasions, the vehicle does not stop when hitting the brakes. The car shudders and shakes violently, while continuing to lunge forward before finally stopping. This has happened to me approaching crosswalks, intersections, and stop signs. This is a problem for many reasons as it is a safety hazard for me and my family, as well as other drivers and pedestrians. I brought my car to the dealership on July 11th, and they told me they had heard of this problem before. They would not return my vehicle because it was a safety issue that Hyundai Corporate is still investigating. On 8/6, my vehicle was returned to me. The dealership said they were not able to replicate the problem (after driving it for 3 miles). They did not fix my car or change anything, but corporate told them to release all vehicles with this issue. This is a safety concern that Hyundai is not addressing.

SERVICE BRAKES

When traveling on a bumpy road the brakes failed to engage almost causing an accident. This happen twice within the last 10’days.

FORWARD COLLISION AVOIDANCE: WARNINGS

The windshield (visibility system) on my 2025 Hyundai Tucson (VIN: [XXX] ) was cracked on [XXX]. I immediately contacted the dealership where I purchased the vehicle (in New York), and later local Hyundai dealers in Florida where I now reside. I was informed that the windshield is on a nationwide OEM backorder with no estimated time of arrival (ETA). As of August 6, 2025, the part remains unavailable, and the vehicle has been inoperable for 57 days, parked in my garage. The crack makes the vehicle unsafe to drive, and due to Advanced Driver Assistance Systems (ADAS) such as lane keeping assistance and forward collision warning, the windshield requires proper OEM calibration post-installation, which cannot be performed until the correct part is secured. The issue was confirmed by multiple Hyundai dealers and 3rd-party glass installers, all of whom indicated they are unable to acquire the correct windshield due to Hyundai’s ongoing parts shortage. No resolution has been provided by Hyundai corporate. Although one vendor was referenced by the dealer, they too did not have the part available locally. Hyundai has offered limited rental reimbursement, but not enough to cover costs during this extended downtime. No inspection has been conducted by the manufacturer or insurance company beyond initial confirmation of the damage. No warning lights or messages preceded the incident — the issue is entirely due to the unavailability of a critical OEM part, making the vehicle unsafe and unusable. I am paying monthly for a financed vehicle that cannot be driven due to a manufacturing and supply chain failure beyond my control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

The windshield (visibility system) on my 2025 Hyundai Tucson (VIN: [XXX] ) was cracked on [XXX]. I immediately contacted the dealership where I purchased the vehicle (in New York), and later local Hyundai dealers in Florida where I now reside. I was informed that the windshield is on a nationwide OEM backorder with no estimated time of arrival (ETA). As of August 6, 2025, the part remains unavailable, and the vehicle has been inoperable for 57 days, parked in my garage. The crack makes the vehicle unsafe to drive, and due to Advanced Driver Assistance Systems (ADAS) such as lane keeping assistance and forward collision warning, the windshield requires proper OEM calibration post-installation, which cannot be performed until the correct part is secured. The issue was confirmed by multiple Hyundai dealers and 3rd-party glass installers, all of whom indicated they are unable to acquire the correct windshield due to Hyundai’s ongoing parts shortage. No resolution has been provided by Hyundai corporate. Although one vendor was referenced by the dealer, they too did not have the part available locally. Hyundai has offered limited rental reimbursement, but not enough to cover costs during this extended downtime. No inspection has been conducted by the manufacturer or insurance company beyond initial confirmation of the damage. No warning lights or messages preceded the incident — the issue is entirely due to the unavailability of a critical OEM part, making the vehicle unsafe and unusable. I am paying monthly for a financed vehicle that cannot be driven due to a manufacturing and supply chain failure beyond my control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

The windshield (visibility system) on my 2025 Hyundai Tucson (VIN: [XXX] ) was cracked on [XXX]. I immediately contacted the dealership where I purchased the vehicle (in New York), and later local Hyundai dealers in Florida where I now reside. I was informed that the windshield is on a nationwide OEM backorder with no estimated time of arrival (ETA). As of August 6, 2025, the part remains unavailable, and the vehicle has been inoperable for 57 days, parked in my garage. The crack makes the vehicle unsafe to drive, and due to Advanced Driver Assistance Systems (ADAS) such as lane keeping assistance and forward collision warning, the windshield requires proper OEM calibration post-installation, which cannot be performed until the correct part is secured. The issue was confirmed by multiple Hyundai dealers and 3rd-party glass installers, all of whom indicated they are unable to acquire the correct windshield due to Hyundai’s ongoing parts shortage. No resolution has been provided by Hyundai corporate. Although one vendor was referenced by the dealer, they too did not have the part available locally. Hyundai has offered limited rental reimbursement, but not enough to cover costs during this extended downtime. No inspection has been conducted by the manufacturer or insurance company beyond initial confirmation of the damage. No warning lights or messages preceded the incident — the issue is entirely due to the unavailability of a critical OEM part, making the vehicle unsafe and unusable. I am paying monthly for a financed vehicle that cannot be driven due to a manufacturing and supply chain failure beyond my control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

I have noticed repeatedly when the 3 following conditions are met the anti lock brakes do not function correctly. The vehicle is moving slower. Below 30mph but usually this is below 15 mph. The vehicle goes over a bump or series of bumps I am braking. Usually bringing the vehicle to a stop. The ABS will "overreact" and kick in causing the vehicle to not stop in a timely manner. The ABS will continuously operate until the vehicle stops. Removing your foot from the brakes and reapplying them will fix the problem. Which is counterintuitive as to how ABS works and the problem it alleviates. I would expect a normal vehicle to not even apply the ABS in such a situation as other than some normal bumps or cracks in the road all other conditions are normal. I am not slamming the brakes. I am not employing any emergency steering input. This is just me coming to a slow stop. Note this is an ongoing issue and was not a one time event.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Hyundai Palisade. The contact stated while driving 10 MPH, the brake pedal was depressed, but the vehicle failed to stop as intended. The contact stated that the vehicle rolled and violently jerked. The contact continued to depress the brake pedal until the vehicle stopped. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer scheduled a service appointment with the dealer. The failure mileage was 13,728.

UNKNOWN OR OTHER

Over the course of 6 mos. I've experienced several instances while braking on uneven surfaces, wherein the ABS system of my 2024 Hyundai Palisade reacted surprisingly very unpredictably. On 2 occasions this caused a near-miss; one of which involved braking while turning a corner on a rough surface and the car skidded/skipped (wheel-hopped) unpredictably. In another near-miss, I quickly released/reapplied the brakes which seemed to deactivate this erratic ABS behavior. My vehicle was recently shopped at my local is Hyundai dealership for routine maintenance/defects. This ABS malfunction was also to be addressed. The dealership reported to me that they were unable to duplicate, the car was operating as intended, no trouble found...Of course, I was highly. unsatisfied with this response, particularly after having taken a test drive with the service department supervisor, demonstrating the issue while driving and reviewing relevant online forum discussions that documented the exact issue I've been experiencing. PLEASE HELP BY DEMANDING HYUNDAI IS IMMEDIATELY ADDRESS THIS LIFE THREATENING ABS SAFETY DEFECT BY MEANS OF AN URGENT RECALL! Thank you.

SERVICE BRAKES

Over the course of 6 mos. I've experienced several instances while braking on uneven surfaces, wherein the ABS system of my 2024 Hyundai Palisade reacted surprisingly very unpredictably. On 2 occasions this caused a near-miss; one of which involved braking while turning a corner on a rough surface and the car skidded/skipped (wheel-hopped) unpredictably. In another near-miss, I quickly released/reapplied the brakes which seemed to deactivate this erratic ABS behavior. My vehicle was recently shopped at my local is Hyundai dealership for routine maintenance/defects. This ABS malfunction was also to be addressed. The dealership reported to me that they were unable to duplicate, the car was operating as intended, no trouble found...Of course, I was highly. unsatisfied with this response, particularly after having taken a test drive with the service department supervisor, demonstrating the issue while driving and reviewing relevant online forum discussions that documented the exact issue I've been experiencing. PLEASE HELP BY DEMANDING HYUNDAI IS IMMEDIATELY ADDRESS THIS LIFE THREATENING ABS SAFETY DEFECT BY MEANS OF AN URGENT RECALL! Thank you.

UNKNOWN OR OTHER

The sunroof glass appears to have exploded or burst open. The vehicle was parked at the time of the incident. The owner had driven the vehicle just two hours prior and returned to it to find that the sunroof had burst upwards sending glass on top of the remain parts of the sunroof and all over the interior cabin. There was no projectile involved and the remaining glass around the hole was protruding upwards indicating it had been pushed upwards by the pressure. This could have happened while occupants were in the vehicle. The vehicle has been inspected by the dealer who could not find anything wrong with the frame or housing to indicate a defect.

SERVICE BRAKES

When driving down bumpy roads and you try to stop, abs kicks in but doesn’t stop the car right of way. You have to hit the pedal down all the way to stop if there is another car in front of you. HS happened multiple times in the same area in dry conditions.

BACK OVER PREVENTION: WARNINGS

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple safety-critical systems have failed repeatedly, including: •Engine (multiple shutdowns while vehicle was in motion) •Automated Emergency Braking (AEB) (activating without cause while reversing) •Brake Pedal (intermittently unresponsive with audible rattling) •HVAC (leaking fluid into the passenger-side floorboard) Yes, the vehicle is currently with the dealership (Stamford Hyundai, CT) and is available for inspection. 2. How was your safety or the safety of others put at risk? • The engine has shut off without warning while the vehicle was in motion, including in traffic, creating the potential for rear-end collisions. • The emergency brake has slammed on while reversing, without any obstacles present, risking whiplash and collisions with pedestrians or nearby objects. • The brake pedal becomes unresponsive, with a loose/rattling sensation, making it difficult to slow or stop the vehicle safely. • The HVAC leak creates slippery floor conditions, posing a secondary risk for occupants during ingress/egress. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Stamford Hyundai) acknowledged some issues but stated they were unable to replicate all of them. However, the brake pedal defect is consistently reproducible and occurs daily. Multiple videos and logs have been submitted to Hyundai’s consumer affairs team. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently under inspection by Stamford Hyundai. Hyundai Consumer Affairs (case managers Noorpreet and Taruni) have been involved and have reviewed videos and documentation. No inspections by police or insurance. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

ENGINE

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple safety-critical systems have failed repeatedly, including: •Engine (multiple shutdowns while vehicle was in motion) •Automated Emergency Braking (AEB) (activating without cause while reversing) •Brake Pedal (intermittently unresponsive with audible rattling) •HVAC (leaking fluid into the passenger-side floorboard) Yes, the vehicle is currently with the dealership (Stamford Hyundai, CT) and is available for inspection. 2. How was your safety or the safety of others put at risk? • The engine has shut off without warning while the vehicle was in motion, including in traffic, creating the potential for rear-end collisions. • The emergency brake has slammed on while reversing, without any obstacles present, risking whiplash and collisions with pedestrians or nearby objects. • The brake pedal becomes unresponsive, with a loose/rattling sensation, making it difficult to slow or stop the vehicle safely. • The HVAC leak creates slippery floor conditions, posing a secondary risk for occupants during ingress/egress. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Stamford Hyundai) acknowledged some issues but stated they were unable to replicate all of them. However, the brake pedal defect is consistently reproducible and occurs daily. Multiple videos and logs have been submitted to Hyundai’s consumer affairs team. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently under inspection by Stamford Hyundai. Hyundai Consumer Affairs (case managers Noorpreet and Taruni) have been involved and have reviewed videos and documentation. No inspections by police or insurance. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

SERVICE BRAKES

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple safety-critical systems have failed repeatedly, including: •Engine (multiple shutdowns while vehicle was in motion) •Automated Emergency Braking (AEB) (activating without cause while reversing) •Brake Pedal (intermittently unresponsive with audible rattling) •HVAC (leaking fluid into the passenger-side floorboard) Yes, the vehicle is currently with the dealership (Stamford Hyundai, CT) and is available for inspection. 2. How was your safety or the safety of others put at risk? • The engine has shut off without warning while the vehicle was in motion, including in traffic, creating the potential for rear-end collisions. • The emergency brake has slammed on while reversing, without any obstacles present, risking whiplash and collisions with pedestrians or nearby objects. • The brake pedal becomes unresponsive, with a loose/rattling sensation, making it difficult to slow or stop the vehicle safely. • The HVAC leak creates slippery floor conditions, posing a secondary risk for occupants during ingress/egress. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Stamford Hyundai) acknowledged some issues but stated they were unable to replicate all of them. However, the brake pedal defect is consistently reproducible and occurs daily. Multiple videos and logs have been submitted to Hyundai’s consumer affairs team. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently under inspection by Stamford Hyundai. Hyundai Consumer Affairs (case managers Noorpreet and Taruni) have been involved and have reviewed videos and documentation. No inspections by police or insurance. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

EXTERIOR LIGHTING

All the dash light are on, warning signs flash, steering get heavy, Speedo not working, Signal indicator not working on dash. Not safe. Dealer drove the car and checked everything, could not get the car to do it again. I picked the car up and within 13 miles the dash was lit up like a Christmas tree, lots of error messages, steering very heavy07/21/24. 14,500 miles on car

STEERING

All the dash light are on, warning signs flash, steering get heavy, Speedo not working, Signal indicator not working on dash. Not safe. Dealer drove the car and checked everything, could not get the car to do it again. I picked the car up and within 13 miles the dash was lit up like a Christmas tree, lots of error messages, steering very heavy07/21/24. 14,500 miles on car

ELECTRICAL SYSTEM

All the dash light are on, warning signs flash, steering get heavy, Speedo not working, Signal indicator not working on dash. Not safe. Dealer drove the car and checked everything, could not get the car to do it again. I picked the car up and within 13 miles the dash was lit up like a Christmas tree, lots of error messages, steering very heavy07/21/24. 14,500 miles on car

WHEELS

Unknown, but feeling a lot of issues in this area and very sensitive.

SUSPENSION

Unknown, but feeling a lot of issues in this area and very sensitive.

SERVICE BRAKES

Unknown, but feeling a lot of issues in this area and very sensitive.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car skidding when I hit the break on uneven surfaces, specifically going down an incline. My car almost skid into oncoming traffic.

SERVICE BRAKES

Car skidding when I hit the break on uneven surfaces, specifically going down an incline. My car almost skid into oncoming traffic.

SERVICE BRAKES

While approaching a stop sign there was a crack in the road and as wife was applying brakes she hit the crack and vehicle started shaking and brakes would not stop vehicle. This has happened three times.

SERVICE BRAKES

When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance.

SERVICE BRAKES

ABS activates when going over small bumps while breaking to a complete stop.

SERVICE BRAKES

Approaching main hwy very slowly to stop. Prior to stopping the car started shaking & Making the horrible load noise. it was a terrifying exerpience. took it to Wallace Hyundai today where we purchased it new. Told them what happened, they stated it was Probably the ABS brakes. No solution, could not repeat what had happened, I told service Person it felt like 4 flat tires running over bricks. I was scared . HYUNDAI said let them know if it happens again …..

VISIBILITY/WIPER

While driving at highway speeds, the sunroof spontaneously shattered. No rocks/debris were found to have caused the sunroof to shatter and we were not manipulating the sunroof in any manner. Luckily, the manually operated internal sunroof cover was in place, or more shattered glass could have entered the two front seats which were occupied. We could have ingested shards of glass, been cut by flying glass, or shards could have entered our eyes, causing a major incident/accident. We could have panicked and swerved aggressively, as the incident was loud and shocking, causing an accident to either us or the surrounding highway traffic. The closest manufacturers shop to the incident did not have the replacement part on hand, so we had to wait until we returned home for replacement parts. The problem was reported to the dealer and the manufacturer inspected the shattered sunroof. Since this is a relatively new vehicle (2024) with appx. 22,000 miles, the manufacturer is covering the repair as a warranty item, no need for an insurance claim. No police report was filed/needed. No warning lamps, annunciations, or aural alerts were heard/visible prior to the sunroof failure.

VEHICLE SPEED CONTROL

Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

ABS system engages when it shouldn’t, causing stopping problems. Caused my wife to run out in middle of intersection and not get stopped in time. This seems to be a common problem with this vehicle and nobody knows how to fix it

SERVICE BRAKES

ABS system engages when it shouldn’t, causing stopping problems. Caused my wife to run out in middle of intersection and not get stopped in time. This seems to be a common problem with this vehicle and nobody knows how to fix it

SERVICE BRAKES

When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed!

SERVICE BRAKES

The Palisade has been intermittently acting up approaching a stop and the pedal pulsates and pedal travel is much longer, stopping distance is lengthened but when all of this is going on, not one light or warning is shown. No ABS light, TRAC light or Skid light is illuminated.

SERVICE BRAKES

Over the last week my Palisade has kicked on the ABS brake feature which has resulted in the vehicle to not stop timely. This was on a flat, paved road and was no reason for this feature to kick on. It has nearly resulted in an accident. We have brought to dealer and reported the issue but seems to be a more wide spread issue than we thought after doing some research online.

SERVICE BRAKES

I am reporting a recurring and hazardous issue with my 2024 Hyundai Palisade. When driving over uneven or bumpy surfaces—such as city streets with potholes, manhole covers, or brick pavement—the braking system fails to respond appropriately. Despite applying the brakes at low speeds (approximately 25 mph or less), the vehicle does not decelerate as expected. This results in extended stopping distances of approximately 15–20 feet, posing a significant risk of collisions or harm to pedestrians. This issue has occurred multiple times under various conditions, including dry roads and moderate temperatures. There are no warning lights or error messages displayed on the dashboard during these incidents.

SUSPENSION

My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.

POWER TRAIN

My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.

SERVICE BRAKES

My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.

UNKNOWN OR OTHER

Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not.

SERVICE BRAKES

I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues.

SERVICE BRAKES

Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES, HYDRAULIC

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid.

SERVICE BRAKES

I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time.

SERVICE BRAKES

I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai.

SERVICE BRAKES

The ABS system malfunctions when braking at slow sleeps either on bumpy roads or even sometimes while turning

SERVICE BRAKES

Vehicle Safety Concerns and Lack of Dealer Support As we approach a stop going about 20 mph and begin to apply the brakes as we pass over some slightly bumpy ground. The car lurches forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; this has pushed us into intersections. We've brought the vehicle in several times to no avail as the dealership says nothing is wrong. We contacted Hyundai Corporation to discuss this issue and determine any other feasible solution but unfortunately they were not able to assist in a timely manner. The braking problem has persisted. The vehicle exhibits issues when driving over uneven roads or on gravel—the brakes engage improperly, causing the vehicle to skid before ultimately stopping. This results in a dangerous situation where the car stops much farther than intended, posing a significant risk of collision, particularly at intersections. We have a [XXX] and we bought this brand new vehicle for the sole purpose of it being reliable and safe and it has been nothing but trouble. Please help us with this, we are at a loss of what to do. This is going to kill someone someday. You can also find others with similar situations online and it appears there is a class action lawsuit that has been filed that demonstrates the same issue we are having. Other people online: [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

The ABS system kicks in on uneven surfaces even at the slowest speeds. It is almost impossible to stop and have almost hit people several times. This is coming to a stop even if it’s at 5 MPH and the road doesn’t even seem uneven. It is very scary and I’ve almost had an accident multiple times due to not being able to fully engage the brakes.

SUSPENSION

I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues - particularly with strut and shock assemblies.

SERVICE BRAKES

There’s an issue with the anti-lock braking system when you drive over a bumpy surface like large gravel that causes the anti-lock system to kick in and apply pulsed braking resulting in the car having dangerously long stopping distances. I’ve had this occur twice. The first time was going downhill on a driveway with large gravel. I tried to apply the brakes to sow down, the anti-lock braking kicked in and just kept repeatedly cycling. If I would have needed to come to a stop, it wouldn’t have happened. The second time it occurred could have resulted in an accident. I was leaving a paved parking lot, preparing to pull out onto a busy highway. When I was preparing to stop at a traffic signal at the end of the parking lot, the lot was bumpy and the ABS kicked in. It kept pulsing and the car didn’t stop until I was past the terrific signal and I was partially into the road before it came to a stop. The ABS system needs recalled.

SERVICE BRAKES

Braking on rough road before cross street engaged what felt like anti-lock. Brake pedal vibrated under foot, went all the way to the floor and car failed to stop as expected. Has to release brake completely and reengage to stop. Was quick enough to do do before moving into oncoming traffic.

SERVICE BRAKES

I was in stop and go traffic on a side road. I was traveling about 5-15 mph on an uneven road surface. The traffic stopped in front of me and I applied my brakes. I heard the grinding sound of the anti-lock brakes but my car did not stop. My foot was to the ground on the brake and it didn’t even slow down. I ended up hitting the car in front of me. This has happened before but I never hit anything before. It happens all of the time on uneven road surfaces such as man hole covered, rail road crossings, or construction or potholes.

UNKNOWN OR OTHER

When braking on an off ramp, the vehicle began to shudder. The steering wheel and brake pedal were shuddering as well. The vehicle came to slower stop than usual almost causing us to rear end the vehicle in front of us. This has happened prior on uneven roads when slowing/coming to a stop. The dealership does not have an answer and couldn’t reproduce it

SERVICE BRAKES

When braking on an off ramp, the vehicle began to shudder. The steering wheel and brake pedal were shuddering as well. The vehicle came to slower stop than usual almost causing us to rear end the vehicle in front of us. This has happened prior on uneven roads when slowing/coming to a stop. The dealership does not have an answer and couldn’t reproduce it

SERVICE BRAKES

When I try to stop on a brick road the abs comes on and the breaks press up on my foot and the car does not stop immediately as it should.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When I am stopped at a traffic light (or even when traffic comes to a stop on the interstate highway in traffic), when I begin to drive again, all of a sudden the automatic braking system engages and slams on the brakes when there is nothing in front of me that I could collide with (because the car in front of me has driven forward and out of the way). Each time it happens I am terrified the person behind me is going to rear end me because I have started to drive already and the car suddenly and inexplicably slams the brakes on hard. I can’t find a rhyme or reason to when this occurs - I can go weeks without it happening and then suddenly it will happen once or twice and then weeks again without it happening - making it tough to recreate.

SERVICE BRAKES

When I am stopped at a traffic light (or even when traffic comes to a stop on the interstate highway in traffic), when I begin to drive again, all of a sudden the automatic braking system engages and slams on the brakes when there is nothing in front of me that I could collide with (because the car in front of me has driven forward and out of the way). Each time it happens I am terrified the person behind me is going to rear end me because I have started to drive already and the car suddenly and inexplicably slams the brakes on hard. I can’t find a rhyme or reason to when this occurs - I can go weeks without it happening and then suddenly it will happen once or twice and then weeks again without it happening - making it tough to recreate.

SERVICE BRAKES

I was going about 20mph or less on a bumpy side road in the city and couldn’t stop at a stop light and almost hit the car in front of me. The brakes just did nothing when I mashed down and finally kicked in and I stopped before crashing into the Honda in front of me. I just reported it to Hyundai and online says there’s a class action lawsuit for this exact reason.

SERVICE BRAKES

Our car shuttered quite strongly on two occasions, while going at a low speed (around 5 miles per hour) and applying the brakes over a rough surface (pavers and a speed bump). We advised Larry H Miller Hyundai Peoria Service Department of this when we took the vehicle in for our complimentary maintenance on 12/03/24. They advised there was a TSB with this as a known issue and they found "7949 Front Brake Rotors Warp 51712A00 1.10 verify and found front brake rotors out of round perform front brake rotor machining and test drove car and verify working operation." They also advised their protocol was that the manufacturer would not replace them until the rotors were shaved 2 or 3 times (we have now had them shaved once on 12/03/24).

SUSPENSION

After about 15,000 miles of normal driving (a few road trips but mostly commuting and taking the kids to school and sports, no towing or off roading), my vehicle developed a clunking noise. This noise was inspected by the dealer and determined to be an issue with the rear struts. This is the first time in almost 30 years of vehicle ownership that I have had a vehicle require a strut replacement.

SERVICE BRAKES

Breaks occasionally make the car jump or shake excessively. This has happened randomly about 4 times already since we purchased the vehicle.

SERVICE BRAKES

I was going over a speedbump in a parking lot, following traffic. When my front wheels went over the bump, my Palisade started shaking uncontrollably, I had ZERO brake power and just missed hitting the car in front of me that started to pull away! I reached out to the dealer who stated that this is 'normal' to happen from time to time. This happened in October, 2024. I went to an online forum for a Palisade group on FB and asked and could not believe how many people this has happened to!! The general content was they were all told it was normal too, which we simply do not believe. Then it just happened today!! In my own driveway, gravel. I almost ran straight into the garage door going under 5 MPH, but again, very scary! I carry around my four grandchildren alot and the thought of this happening and them being hurt has caused me to reach out to NHTSA. PLEASE HELP UP GET HYUNDAI TO FIX THIS!!!

SERVICE BRAKES

I was leaving a parking lot and getting ready to turn onto a busy road with my family. As I approached the road and started to brake, we went over a number of pot holes. When that happened, the whole car started to shake and I noticed that we were not slowing down. I don't know what was going on but I was scared. We were approaching a busy road quickly and I did not feel safe. I pressed HARD down on the brakes and eventually we came to a HARD stop. I told my wife what happened and she said that similar things have happened to her when she was braking and she had to swerve off of the road to avoid hitting the car in front of her. There is definately something going on with the ABS system. Going over the bumps through off the entire system and would't let me brake. I have not taken it to a dealer and it has never been inspected by anyone. Prior to the issue, there were no warning signs that came up prior to the issue, or afterwards.

SERVICE BRAKES

This has occured multiple times. In each event, I was driving over 30mph, and had to brake hard (pushing on the brake pedal to an effort to slow down rapidly). The car's brakes locked up ...the abs engaged and braking was good, but it did not release as i let my foot of the brake, causing my car to come to a near complete stop. The car behind me, nearly rear ended me. As noted above, the vehicle's brakes do not release, after a hard brake, when you pull pressue OFF of the brake pedal.

SERVICE BRAKES

The ABS system is faulty. When traveling at relatively low speeds (<20 mph) and over uneven surfaces (train tracks, pot holes, speed bumps, entering parking lots) the brake pedal will go all the way to the floor while the vehicle stutters. The ABS makes the vehicle shake even after the surface has returned to normal and the vehicle stopping distance dramatically increases from where it should be. This is repeatedly replicated and has nearly resulted in rear-end collisions. Having driven many, many vehicles with ABS systems this experience is NOT normal and needs to be investigated for a recall.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS locking up when slowing down.

SERVICE BRAKES

ABS locking up when slowing down.

SEATS

Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

•What component or system failed or malfunctioned, and is it available for inspection upon request? My brakes. When I’m driving slowly over any type on bump in the road, railroad track, pulling in a driveway, dirt roads, or gravel roads my brakes lock up the whole front of my car shakes and the vehicle almost jumps up and down and then it takes about 3-5 seconds for me to be able to slam on my brakes to come to a complete stop while still inching forward before I can fully stop. •How was your safety or the safety of others put at risk? I’ve almost ran into a mailbox, almost got rear ended and almost braked out onto a highway because the brakes locked up. My safety and the safety of other is major concern with the brake issue and not being able to stop, those few seconds make a difference. •Has the problem been reproduced or confirmed by a dealer or independent service center? I’ve had my car to the dealership 5 times. The second time one guy was able to duplicate the issue, so they fixed some part, but that didn’t solve my issue I had it back to them within a couple of days. The other times they have not been able to duplicate the issue. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This last time I brought it an engineer was supposed to come and look at it but when the tech explained what is going on he says it supposed to do that. It is not supposed to what it is doing because it’s a major safety issue for me and others since I can’t break. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the issue arises there are no warning lamps or messages that come up on the dashboard or anywhere. Also, no code is thrown when the dealership hooks it up to the machine. Another thing when I’m driving down the road sometimes you can feel the brakes wanting to lock up for no reason at all. Before I get to any bump

SERVICE BRAKES

Issues where the breaks are ineffective. Usually at slower speeds going over brick road, uneven surface. Told hyundai about first incident when they did oil change on December 27th (at which time it had occurred twice) and they stated no issues with breaks. Has happened now more often (averaging one time a month or more). Took my vehicle in again on May 20th, 2025, they said they couldn't replicate the issue so I went back to the dealership on May 21st, 2025 and did a ride with a tech where we got the issue to trigger multiple times. Dealership had not provided an update until a few minutes ago. They stated they called their tech service line and that "they could not advise them on a repair" - service manager said that's the first time he's heard that and the car is with his manager and who will be trying to call their local area rep. Said if they cannot advise on a repair, it may not be an approved under warranty repair.

EXTERIOR LIGHTING

Please reference tracking numbers 11655582 and 11659441. This is an update to those reports. On May 13 I spoke with Deb from Hyundai National Consumer Affairs. Here is what she communicated to me. 1) The headlights are designed this way. 2) She believes it is a standard design used by other companies as well. 3) This closes out my complaint with Hyundai. I have entered [XXX] as the incident date because that is the date I purchased the car. This is a serious safety concern that I believe NHTSA should investigate because they continue to make cars with this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

SERVICE BRAKES

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

SERVICE BRAKES

Car has had multiple issues with brakes where it shudders on brick roads. There have been two incidents on brick roads where the car won’t brake and has slid into oncoming traffic. Hyundai is aware of the issue but, has no fix for it. They say it is safe however, definitely not safe when sliding into oncoming traffic.

EXTERIOR LIGHTING

This is an update to my previous complaint 11655582. Hyundai replaced the left headlight assembly on 5-5-25. Email I sent to Hyundai this morning: "I drove the car Tuesday evening and noticed the same problem as before the left headlight replacement. Later, at nearly 10:00 PM, I took the car to a dark road with little traffic to get a better look and to take the attached pictures. The outside temperature was 35 degrees with a light drizzle. Here is what I did. 1.I covered the left headlight with the thickness of two towels so only the right headlight shined on the road. I immediately saw the triangular area where there was an absence of light. I walked toward the safety defect to get a good picture. The two dark lines on the left of the picture are the shadows cast by my legs. The leg shadows did not create or impact the safety defect in any way because the safety defect was there when I stood to the side of the car and behind the headlights. 2.I repeated the experiment with the right headlight covered so only the left headlight shined on the road. The result was the same – a dark triangular area where there should be light. 3.When both headlights shine, the two defects blend with one another and project a distracting and unsafe image to the driver. Here are the conclusions that I have drawn from this experiment. 1.There must be a defective component that is used in both the left and right headlights – perhaps a reflector or lens. Perhaps that component is also used in more models than just the Palisade. 2.Since both original headlights and the new replacement left headlight contained this safety defect, the manufacturing dates of the three items might have been weeks or months apart. This makes it unlikely that only my car received three random defects and more likely that this is a widespread problem. 3.The current stock of headlights could be defective and replacing the ones on my Palisade from that stock may not fix the problem."

STEERING

SUV pulls to the right in a unsafe manner, Dealership did a alignment but the SUV is still pulling to the right , I’ve been in twice and will back to the dealer after starting a claim to Hyunida Corporate as from my research it’s a common issue Hyunida is denying.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

SERVICE BRAKES

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

SERVICE BRAKES

Over a bumpy street coming to a red light (stop) car stalled and failed to stop almost hitting another car. Car made a funny noise and brake petals needed alot of pressure to pust to floor

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough parking lots but I thought it was just a random fluke because of gravel or a bump in the road. No sensors or warning lights came on. It happened on a Sunday so we will contact the dealership tomorrow. We have an extended warranty.

UNKNOWN OR OTHER

Vehicle was not being driven. Windshield cracked from bottom about 12 inches, could only have been caused from being a stress fracture.

VISIBILITY/WIPER

Sunroof randomly shattered in closed position on highway. I have pictures that show the glass bowing outward toward the sky instead of bowing toward inside the car indicating a object did not hit my sunroof. I also have pictures and videos of the sunroof and moment leading to glass shattering also proving it was not caused by an object. It is a serious issue because my sunroof was closed and my family was in the car. It couldve caused serious injury to the eyes if the inside slide cover wasnt closed as well. Something has failed causing this and I dont wish serious injury on anyone. I will be seeing my dealer tomorrow 4/22/25 huntington hyundai in new york to further evaluate it. There was no prior warning or symptoms before the exploding sunroof.

EXTERIOR LIGHTING

There is a defect in the headlights. As you can see from the attached picture, the right side projects light further up the road than the left side. The left side has a large triangular black-out region which blocks my view of the next lane. I took the vehicle to Phil Long Hyundai in Colorado Springs Colorado for warranty repair. They refused to drive the car at night because that was outside of their normal business hours. They adjusted the headlights “as high as they could go” according to their invoice. All that did was move the defect further up the road.

STEERING

As the vehicle drove over railroad tracks the steering wheel began to shake violently and I attempted to push the brake pedal with my full body weight but the brakes would not work and the car lunged forward, striking the vehicle in front of me. The failure of the brake system on my 2024 Hyundai Palisade prevented me from stopping the vehicle and thus I impacted the vehicle in front of me putting not only my life in jeopardy but also the driver of the car in front of me. I sustained a neck injury and headaches and have required ongoing medical care as a result. This vibrating steering wheel and braking issue has happened in the past several times and was reported to Wiesner Hyundai on several occasions; however, the dealership was not able to recreate the problem. The vehicle has been inspected by the service department at Wiesner Hyundai. There were no warning lamps, messages or other symptoms of the problems prior to the failure.

SERVICE BRAKES

As the vehicle drove over railroad tracks the steering wheel began to shake violently and I attempted to push the brake pedal with my full body weight but the brakes would not work and the car lunged forward, striking the vehicle in front of me. The failure of the brake system on my 2024 Hyundai Palisade prevented me from stopping the vehicle and thus I impacted the vehicle in front of me putting not only my life in jeopardy but also the driver of the car in front of me. I sustained a neck injury and headaches and have required ongoing medical care as a result. This vibrating steering wheel and braking issue has happened in the past several times and was reported to Wiesner Hyundai on several occasions; however, the dealership was not able to recreate the problem. The vehicle has been inspected by the service department at Wiesner Hyundai. There were no warning lamps, messages or other symptoms of the problems prior to the failure.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

SERVICE BRAKES

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

SEAT BELTS

The driver's side seat belt does not buckle when it is cold outside. It takes several attempts for it to latch.

UNKNOWN OR OTHER

Sunroof exploded while driving, no evidence of any debris or external force

SERVICE BRAKES

Went over railroad tracks approaching intersection approximately 40 feet from tracks. Tapped brakes while going over tracks (light was red) and anti-lock brake system kicked in. I was suddenly unable to stop the vehicle as the brakes were not working and I was continuing to lurch forward toward the intersection at approximately 10 mph. The brakes continued to fail for approximately 1 - 1.5 seconds before I let off and slammed down on them as hard as I could and finally slammed to a stop. My car at this point, had gone slightly into the intersection, but not enough to get clipped by a car. Had I not let off the brake and re-hit it with force, I fear I would have continued to roll into the intersection where I would have gotten T-boned by traffic. There were no warning lights or lamps that kicked on when this happened but the steering wheel and brake were vibrating. This is a newer vehicle - less than a year from purchase, but I plan on taking it to the dealership to look at.

SERVICE BRAKES

I love my palisade but the only terrifying thing is what happens at low speeds if I apply the brake on uneven surface/pothole it feels as if the brake falls out from under my foot, a loud rattling noise/vibration happens and it becomes nearly impossible to stop. Extremely dangerous I have a [XXX] and another child on the way. I don’t know how this car got top safety pick with this issue. I have read many others having the same issue with their 2024 palisade. I have had a few near misses with accidents because of this happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS

On a brand new vehicle from day one the driver's side seat belt disconnects at random times despite being correctly buckled and fastened. It happens during standard driving conditions even when simply maintaining a steady speed. This is life threatening for my wife. We have taken it to the dealership multiple times, and they refuse to address it because they cannot reproduce it on their short few minute test drives. I have seen multiple posts from people online facing the same issue. For others it is often in the rear seats, but in our case the issue is for the driver themselves (the most often occupied seat). I do not trust that these seatbelts would protect in the case of a collision when they can't even stay buckled at a steady low speed. There are no warnings shown and the car is registering no fault codes. Again, let me emphasize, this car was brand new when these issues occurred. Hyundai refuses to address. This is life threatening. All of the information I give below was for the most recent incident, but this is happening daily since we bought the car.

AIR BAGS

The contact owned a 2024 Hyundai Palisade. The contact stated while driving at approximately 65 MPH, an 18-wheeler crashed while driving approximately 85-90 MPH into the rear end of the vehicle and impacted the vehicle approximately 4 times including the passenger side. As a result, the vehicle ricocheted into a concrete barrier. The contact did not recollect where the vehicle came to a stop. The contact mentioned that the driver of the 18-wheeler stated that he was unaware the contact vehicle was in front. The air bags failed to deploy. No warning lights were illuminated. A police report was filed. The vehicle was towed to a dealer where it was diagnosed that the vehicle was totaled. The manufacturer was not notified of the failure. The failure mileage was unknown.

UNKNOWN OR OTHER

I was driving on the freeway and my sun roof suddenly just exploded. It was like a bomb went off in my car. My safety was at risk due to the glass. I have reported it to my insurance company to be replaced.

VISIBILITY/WIPER

The passenger side wiper stopped working. Hyundai dealer denied warranty claim.

UNKNOWN OR OTHER

The windows will come off track if you try to roll them up going highway speeds, it is guaranteed to do it if it is windy. The window will vibrate intensely. It seems like the window will break. The only way to fix it is to stop/slow down to about 20mph before it will roll up correctly.

SERVICE BRAKES

driving in parking lot towards exit to turn onto street. speed approximately 10 - 15 mph. I applied the brakes when approaching the stop sign at the intersection. The brakes shuddered hard and the vehicle did not slow or stop. I let off the brakes and immediately hard pressed the brake peddle to attempt to stop the vehicle before entering the intersection and on coming traffic. The vehicle then stopped with the nose of the vehicle in the intersection. The brakes failed again. This was the 2nd time today I had an issue. The road surface was dry and the temp was in the 60's. There was no impact/contact with any other vehicle, but it was once again very close to having a wreck. The vehicle was at Hyundai for almost 90 days for the same issue late last year and into 2025. Hyundai repeatedly said there was a software update coming, but that never happened and they ultimately said there was no issue, no update, and come get the vehicle. I will be taking the vehicle back to Hyundia today. There are "NO" warning lights, faults, or any other indicator of a failure.

SERVICE BRAKES

Driving on a 4 lane street at approximately 25 mph in the right hand lane next to curb when another vehicle swerved from the left lane into my lane. I slammed on the brakes in an attempt to stop and avoid any contact with the other vehicle. All the brakes did was a hard and long shudder, and did not seem to even slow my car let alone stop the car. Fortunately, the other vehicle attempting to swerve into my lane stopped. My vehicle never stopped and only seemed to slow down slightly. All I could do was to move my vehicle more towards the curb. At the time, I did not feel any impact and assumed no contact or damage. The other driver continued down the road and got onto the highway. When I got to a place to stop, I looked at my vehicle and do have damage to the left rear wheel well trim and back quarter fender area. My car would not stop. It felt as the ABS system was modulating hard. The road was dry, and the temp was in the mid 60's. This is not the first issue like this, and Hyundai says there is no problem and they will not fix it. The last time I took into the shop for this, it was there almost 90 days before Hyundai said come get the vehicle.

SERVICE BRAKES

ABS system kicks in under low speed, light braking situations when going over sudden bumps like train tracks and uneven pavement. This prevents the car from stopping in a normal distance, potentially causing accidents or stopping in the middle of an intersection. A recorded example of this issue can be found at the link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

When driving at slow speeds maybe 20-25 mph, I pressed the brake pedal and it vibrated violently and the brakes wouldn’t bite. It felt like it was skidding on ice but the road was completely dry. Very scary. It’s happened several times. This is my second palisade and it happened with my previous one as well. I have zero confidence that the car will stop in an emergency situation.

SUSPENSION

There is a constant thumping noise while driving my car and rides really rough.I’ve been there 5 times already. I had both shock absorber replaced and it’s still making that thumping noise. I do not want to send it to the dealership that replaced it because my paint or doors would get damaged and last time they broke the back passenger side faring.

Insert, Padding

This car seat has been recall. I contacted the company and have not received any response.

Chest Clip, Buckle, Harness

This car seat has been recall. I contacted the company and have not received any response.

VISIBILITY/WIPER

Just Stopped Working Windshield And Rear Wipers

BACK OVER PREVENTION: WARNINGS

“Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

“Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles.

ELECTRICAL SYSTEM

“Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles.

SEAT BELTS

The base of the seatbelt in the Palisade, does not come out far enough/is too short for use with car seats and booster seats. Apparently, all Palisades have this issue. The seatbelt is nearly impossible for a child in a booster seat to buckle, or an adult for that matter.

FORWARD COLLISION AVOIDANCE: WARNINGS

Collision warning and car came to an immediate stop while driving

STEERING

When ever I hit the breaks in a small bump the vehicle vibrates "steering wheel and the brake pedal" not able to control the vehicle almost bump into the car in front of me. I when to my local dealer for it to be inspected and I show the my dashcam videos and one of the mechanics joined me in a test drive for them to diagnose what's happening the same vibration happened when I brake while passing a small bump and the mechanic saw what happened or how it happened and we went back to the dealership they diagnosed the vehicle but they dont have a solution for what have happened i was just afraid that it could happen anytime with my family in the vehicle cause there is no warning when or when it will happen and I cant just simply avoid small bumps in the road cause it's everywhere.

SERVICE BRAKES

When ever I hit the breaks in a small bump the vehicle vibrates "steering wheel and the brake pedal" not able to control the vehicle almost bump into the car in front of me. I when to my local dealer for it to be inspected and I show the my dashcam videos and one of the mechanics joined me in a test drive for them to diagnose what's happening the same vibration happened when I brake while passing a small bump and the mechanic saw what happened or how it happened and we went back to the dealership they diagnosed the vehicle but they dont have a solution for what have happened i was just afraid that it could happen anytime with my family in the vehicle cause there is no warning when or when it will happen and I cant just simply avoid small bumps in the road cause it's everywhere.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). I was approaching the end of our driveway and started to apply the brakes as I passed over some slightly bumpy ground asphalt. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was a couple of feet from entering the roadway despite beginning to break with plenty of time to stop.

SERVICE BRAKES

The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). I was approaching the end of our driveway and started to apply the brakes as I passed over some slightly bumpy ground asphalt. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was a couple of feet from entering the roadway despite beginning to break with plenty of time to stop.