2022 HYUNDAI KONA

ELECTRICAL SYSTEM

I found a lot of debris of metals contaminated in the gear reduction oil when I changed my gear reduction oil. I had a Vortex oil lug nut, which it sucks all of the metal debris in. I have pictures of that as a proof. I think this is a design flaw that Hyundai should recall, but they didn’t. Now it caused a clicking noise whenever I accelerate or step on the accelerator pedal. Additionally, their are some glitches with their software where it disconnected the wireless Apple car play and the back up camera didn’t show up sometimes whenever I put into reverse.

POWER TRAIN

I found a lot of debris of metals contaminated in the gear reduction oil when I changed my gear reduction oil. I had a Vortex oil lug nut, which it sucks all of the metal debris in. I have pictures of that as a proof. I think this is a design flaw that Hyundai should recall, but they didn’t. Now it caused a clicking noise whenever I accelerate or step on the accelerator pedal. Additionally, their are some glitches with their software where it disconnected the wireless Apple car play and the back up camera didn’t show up sometimes whenever I put into reverse.

ENGINE

When I purchased the car with in 2 weeks epb , auto hold and auto stop all 3 lights on dashboard came on orange. Took to dealership and they fixed the problem. 4 months later now the lights are back on. The vehicle does not feel safe at pulls to the right , I have problems with my ac as well as my transmission is slipping. The car loses power when I accelerate. I believe was sold a lemon car I purchased from carmax.

POWER TRAIN

When I purchased the car with in 2 weeks epb , auto hold and auto stop all 3 lights on dashboard came on orange. Took to dealership and they fixed the problem. 4 months later now the lights are back on. The vehicle does not feel safe at pulls to the right , I have problems with my ac as well as my transmission is slipping. The car loses power when I accelerate. I believe was sold a lemon car I purchased from carmax.

SERVICE BRAKES

When I purchased the car with in 2 weeks epb , auto hold and auto stop all 3 lights on dashboard came on orange. Took to dealership and they fixed the problem. 4 months later now the lights are back on. The vehicle does not feel safe at pulls to the right , I have problems with my ac as well as my transmission is slipping. The car loses power when I accelerate. I believe was sold a lemon car I purchased from carmax.

ENGINE

On Saturday, [XXX], while driving on the highway, the oil plug on my vehicle suddenly fell out, causing all the oil to drain rapidly. This created an extreme safety hazard not only for myself but also for other drivers on the road. I did not notice the oil spillage until the oil light on the dash appeared. At the time, I was in the leftmost lane traveling at highway speeds, so I could not stop immediately. I had to carefully veer across five lanes of traffic and navigate out of a construction zone before I was able to pull over safely. The engine lost lubrication during this process, and I was forced to have the vehicle towed to Ed Napleton Hyundai in Hazelwood, the same dealership where I purchased and serviced the car, for inspection and repairs. This incident occurred just three weeks after I had an oil change performed at the same dealership. I have been attempting to contact the dealership for updates on the status of my vehicle and the investigation into potential engine damage for the past three days, but I have received limited information until today, when the service manager, Jerry, stated that they installed a new plug and added oil, and since it's not ticking, it's okay. However, having worked in the automotive industry for years, I know that a full teardown is necessary to properly check for damage, including inspecting the bearings, rings, cylinder walls, and turbo for signs of oil starvation. This service was not performed. Additionally, Jerry informed me that speaking to someone higher up would do absolutely nothing for me. This is not an isolated issue. Over the course of my ownership, the dealership has damaged my oil filter by over-tightening and stripping it on two separate occasions during routine maintenance, requiring me to return to the facility each time. On both instances, I had to wait an additional 2 to 3 hours while they installed replacement parts to correct their errors. These repeated mistakes have caused significant inconv INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

ELECTRICAL SYSTEM

My horn on my car has went out the first time and now it just went out again and it’s a manufacturing issue! Hyundai refuses to fix it because it’s not under warranty anymore! And it’s so dangerous now since I don’t have a horn again! I should have not have to fix it when it’s not my fault! And other people have the same issue with your Kona’s to! The dealership even told me that’s it’s been an issue with the horns!

UNKNOWN OR OTHER

My horn on my car has went out the first time and now it just went out again and it’s a manufacturing issue! Hyundai refuses to fix it because it’s not under warranty anymore! And it’s so dangerous now since I don’t have a horn again! I should have not have to fix it when it’s not my fault! And other people have the same issue with your Kona’s to! The dealership even told me that’s it’s been an issue with the horns!

VEHICLE SPEED CONTROL

When I first brought the car for its first service appointment (6 months after purchase), I informed the service dept at the dealership that the car seemed to accelerate itself when I was driving. They said they hit a reset button and that I shouldn't have any more problems. What I found was that the car then drove sluggishly but it did not accelerate anymore. Recently however (2.5 years into the purchase), the car started "sliding" when I hit the break pad. I took the car in again for service a few months ahead of time and they said that my car mat was wedged under the break pad and that was what was causing the car to slide when I hit the break. The car slid but also accelerated by about 5 miles, however I was able to quickly break and stop it without incident. This last service was on Friday, August 1st, and on Sunday August 3, the car slid and accelerated again - without the floor mat being wedged under the break. On Monday morning (August 4th) I called Hyundai so many times that I lost count. I was never able to speak with a service employee but I was given an appointment for a week and half later. According to ChatGPT, it is a common issue with the 2022 Kona and it should be recalled.

ELECTRICAL SYSTEM

When I first brought the car for its first service appointment (6 months after purchase), I informed the service dept at the dealership that the car seemed to accelerate itself when I was driving. They said they hit a reset button and that I shouldn't have any more problems. What I found was that the car then drove sluggishly but it did not accelerate anymore. Recently however (2.5 years into the purchase), the car started "sliding" when I hit the break pad. I took the car in again for service a few months ahead of time and they said that my car mat was wedged under the break pad and that was what was causing the car to slide when I hit the break. The car slid but also accelerated by about 5 miles, however I was able to quickly break and stop it without incident. This last service was on Friday, August 1st, and on Sunday August 3, the car slid and accelerated again - without the floor mat being wedged under the break. On Monday morning (August 4th) I called Hyundai so many times that I lost count. I was never able to speak with a service employee but I was given an appointment for a week and half later. According to ChatGPT, it is a common issue with the 2022 Kona and it should be recalled.

SERVICE BRAKES

When I first brought the car for its first service appointment (6 months after purchase), I informed the service dept at the dealership that the car seemed to accelerate itself when I was driving. They said they hit a reset button and that I shouldn't have any more problems. What I found was that the car then drove sluggishly but it did not accelerate anymore. Recently however (2.5 years into the purchase), the car started "sliding" when I hit the break pad. I took the car in again for service a few months ahead of time and they said that my car mat was wedged under the break pad and that was what was causing the car to slide when I hit the break. The car slid but also accelerated by about 5 miles, however I was able to quickly break and stop it without incident. This last service was on Friday, August 1st, and on Sunday August 3, the car slid and accelerated again - without the floor mat being wedged under the break. On Monday morning (August 4th) I called Hyundai so many times that I lost count. I was never able to speak with a service employee but I was given an appointment for a week and half later. According to ChatGPT, it is a common issue with the 2022 Kona and it should be recalled.

UNKNOWN OR OTHER

The horn is not working. On forums for this specific car it is a common problem for this make and model. This means I cannot alert other cars or pedestrians

ELECTRICAL SYSTEM

For the second time in 6months, the horn has stopped working. Coastal Hyundai in Melbourne FL replaced the first horn on 1/14/2025. On [XXX], the horn has stopped working again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owns a 2022 Hyundai Kona. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

UNKNOWN OR OTHER

I purchased a 2022 Hyundai Kona brand new, and since day one it has had serious performance issues — specifically, harsh jolting during acceleration and occasional stalling. These symptoms are dangerous, especially when driving in traffic, merging, or crossing intersections. I discovered that a recall existed prior to my purchase, but it was not performed until after nearly two service visits — even though I had already reported these symptoms. I was never informed of the recall by the dealership before those visits. After the recall was eventually performed, the issues continued, and the dealership began doing software resets during service visits. However, these resets have not resolved the problem, and the symptoms return shortly after. The dealership claims there’s nothing wrong and refuses to escalate the issue. I have contacted Hyundai Consumer Affairs and am working with a national case manager, but there is still no resolution. I do not feel safe driving this vehicle. I believe this may be related to a defect in the transmission control system, electronic throttle, or dual-clutch transmission. I’m requesting that NHTSA investigate this as a safety-related defect, as it has persisted since purchase and affects both the safety and drivability of the vehicle.

UNKNOWN OR OTHER

1. Component or System Failed or Malfunctioned: The primary component that has consistently failed or malfunctioned is the air conditioning (AC) system. The AC unit does not adequately cool the vehicle's cabin, especially in hot weather. The vehicle is available for inspection upon request; it has been previously inspected by authorized Hyundai dealerships. 2. How Safety was Put at Risk: The malfunctioning AC unit poses a significant health and safety risk, particularly due to the presence of a [XXX] infant who frequently rides in the vehicle. Driving in a hot car without effective cooling can lead to heat-related distress for a young child. There is also a concern that this persistent issue may indicate a broader manufacturing defect, potentially warranting a safety recall. 3. Problem Reproduced or Confirmed by Dealer/Service Center: Yes, the problem has been repeatedly reproduced and confirmed by an authorized Hyundai dealership. Paramus Hyundai has examined this specific AC issue on four separate occasions during the last summer, and a fifth visit is now scheduled/imminent. Despite these multiple service attempts, the issue remains unresolved. 4. Inspection by Manufacturer, Police, Insurance, or Others: The vehicle and its AC component have been inspected multiple times by an authorized Hyundai dealer (Paramus Hyundai). The manufacturer, Hyundai Motor America, is aware of this ongoing issue, as evidenced by two formal customer service cases: an older case (Case Number: [XXX]) handled by Customer Service Specialist Raghad, and a more recent, open case (Case Number: [XXX]) handled by Customer Service Specialist Simran. The repeated advice given for the new case is the same as previous attempts, indicating a lack of definitive resolution despite manufacturer involvement through their customer service channels. 5. Warning Lamps, Messages, or Other Symptoms: No specific warning lamps or messages have appeared on the vehicle's dashboard related to the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

ELECTRICAL SYSTEM

1. Component or System Failed or Malfunctioned: The primary component that has consistently failed or malfunctioned is the air conditioning (AC) system. The AC unit does not adequately cool the vehicle's cabin, especially in hot weather. The vehicle is available for inspection upon request; it has been previously inspected by authorized Hyundai dealerships. 2. How Safety was Put at Risk: The malfunctioning AC unit poses a significant health and safety risk, particularly due to the presence of a [XXX] infant who frequently rides in the vehicle. Driving in a hot car without effective cooling can lead to heat-related distress for a young child. There is also a concern that this persistent issue may indicate a broader manufacturing defect, potentially warranting a safety recall. 3. Problem Reproduced or Confirmed by Dealer/Service Center: Yes, the problem has been repeatedly reproduced and confirmed by an authorized Hyundai dealership. Paramus Hyundai has examined this specific AC issue on four separate occasions during the last summer, and a fifth visit is now scheduled/imminent. Despite these multiple service attempts, the issue remains unresolved. 4. Inspection by Manufacturer, Police, Insurance, or Others: The vehicle and its AC component have been inspected multiple times by an authorized Hyundai dealer (Paramus Hyundai). The manufacturer, Hyundai Motor America, is aware of this ongoing issue, as evidenced by two formal customer service cases: an older case (Case Number: [XXX]) handled by Customer Service Specialist Raghad, and a more recent, open case (Case Number: [XXX]) handled by Customer Service Specialist Simran. The repeated advice given for the new case is the same as previous attempts, indicating a lack of definitive resolution despite manufacturer involvement through their customer service channels. 5. Warning Lamps, Messages, or Other Symptoms: No specific warning lamps or messages have appeared on the vehicle's dashboard related to the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

ENGINE

I believe it’s a barring in the engine but it is like a knocking.

ENGINE

Radiator is failing between 60k and 70k miles with no check engine lights. Leaking an entire reservoir of coolant within a 24hr time period. Even when the temperature gage went above the middle mark and to the 3/4 mark the check engine light never came on.

UNKNOWN OR OTHER

Message: "check/refill coolant light has intermittently come on for past two days. I checked coolant and it is lower than "max" but higher than "min". Also, why is this website saying 0 unaddressed recalls on my car? There are recalls that were not done on my car. Message: "0 Unrepaired Recalls associated with this VIN"

UNKNOWN OR OTHER

The horn stopped working less than a year after I bought the car brand new. The dealer finally agreed to repair/replace it in Feb 2024. Less than a year later it is not working again. A horn is important for alerting other drivers to impending collisions. It also leaves me without a panic button, another important safety feature.

UNKNOWN OR OTHER

I have had my horn replaced three separate times at my local Hyundai dealership. It recently passed the NC vehicle inspection, but the horn failed the third time sometime after that inspection in Feb-2025. I have never had a horn EVER fail on ANY car I have owned for the past 50 years. A horn is a critical safety necessity and it is expected to work - especially in times of emergency. I was almost run off the highway, once by a semi-trailer and each time I discovered my horn had failed - it was due to my needing to use it to alert pedestrians or other motor vehicles to avoid accidents. The dealer would not reveal WHY this has failed three times except to state that they 'replaced the horn'. The dealer is the only one to have attempted an examination, diagnosis and supposed repair for this problem. There are no warning lights or other type of notification that would let me know of a horn failure. The only way to know that it had failed - was my immediate need to employ the use of the horn in an emergency - and it's silence aka malfunction at the worst possible times.

ELECTRICAL SYSTEM

I have had my horn replaced three separate times at my local Hyundai dealership. It recently passed the NC vehicle inspection, but the horn failed the third time sometime after that inspection in Feb-2025. I have never had a horn EVER fail on ANY car I have owned for the past 50 years. A horn is a critical safety necessity and it is expected to work - especially in times of emergency. I was almost run off the highway, once by a semi-trailer and each time I discovered my horn had failed - it was due to my needing to use it to alert pedestrians or other motor vehicles to avoid accidents. The dealer would not reveal WHY this has failed three times except to state that they 'replaced the horn'. The dealer is the only one to have attempted an examination, diagnosis and supposed repair for this problem. There are no warning lights or other type of notification that would let me know of a horn failure. The only way to know that it had failed - was my immediate need to employ the use of the horn in an emergency - and it's silence aka malfunction at the worst possible times.

UNKNOWN OR OTHER

On February 3rd 2025, directly after putting my Kona in park, I felt it pulsing, saw the RPM dial bouncing repeatedly up and down, and the overhead lights flickering in rhythm with the vibrating/pulsing and RPM dial bounces. I recorded this incident, then turned my car off and on again at which point these observations could not be repeated - in other words, the car was acting fine. There were no other observable issues until March 1st, 2025, when these exact symptoms emerged under different circumstances. I came to an idle at a red light (with the auto-start/stop feature turned off for this drive) when the RPM bouncing, car pulsing back and forth, and lights flickering happened again. My car felt as though it was about to stall this time until, thankfully, the light turned green and I could accelerate. The issues dissipated with acceleration. I have this incident on video as well. I have a little over 63K miles on this car. I drive all day for my job, so it's used often for short trips throughout the city.

ENGINE

Car will stop running and not start back up when stopped at a light or stop sign sometimes. I have started driving with the auto start stop off because I will be stuck at a light or stop sign because it will power off but not come back on again. This has occurred several times. The dealership told me there was no issue 11/22/24 but were willing to sell me another battery if I wanted to just replace the battery. The battery would test fine and then not and then fine again. I did price battery’s and they tested my battery at auto zone when pricing them and it tested fine with them also. They did not feel like it was a battery issue. I don’t either now since it stays on no problem when I turn off the auto start stop. There is something honestly wrong because if I leave that feature on, it will power off and sometimes stay off. The first times it happened was in November 2024 but it keeps happening. Sometimes i forget to click off the auto start stop and it will happen to me again but I shouldn’t have to turn that feature off to prevent my car from shutting down and not restarting when stopped.

ELECTRICAL SYSTEM

Car will stop running and not start back up when stopped at a light or stop sign sometimes. I have started driving with the auto start stop off because I will be stuck at a light or stop sign because it will power off but not come back on again. This has occurred several times. The dealership told me there was no issue 11/22/24 but were willing to sell me another battery if I wanted to just replace the battery. The battery would test fine and then not and then fine again. I did price battery’s and they tested my battery at auto zone when pricing them and it tested fine with them also. They did not feel like it was a battery issue. I don’t either now since it stays on no problem when I turn off the auto start stop. There is something honestly wrong because if I leave that feature on, it will power off and sometimes stay off. The first times it happened was in November 2024 but it keeps happening. Sometimes i forget to click off the auto start stop and it will happen to me again but I shouldn’t have to turn that feature off to prevent my car from shutting down and not restarting when stopped.

VEHICLE SPEED CONTROL

While accelerating onto the highway, the engine backfired and suddenly lost speed, violently shaking.