2019 HYUNDAI KONA

POWER TRAIN

Engine light blinking. Code P1327

AIR BAGS

I would like to file a complaint regarding a major problem with our 2019 Hyundai Kona. We currently have Case #[XXX] opened with Hyundai Corporate Customer Care [XXX] ) but are having major problems getting this air bag issue resolved as it is currently an “unrecalled vehicle,” but having the same issue with air bags as a very recent recalled vehicle list and there is a current class action lawsuit. The car was in a minor rear end accident when major air bag issues were discovered not due to the accident. We were told to file a supplemental claim with our insurance company but as to no surprise to us it was denied because it had nothing to do with this car’s air bag issues. I have included the timeline and pertinent info on this car. It is currently outside the warranty period by date only. The vehicle has less than 58,000 miles on it. The vehicle’s air bag light was not illuminated until after the accident otherwise we would have resolved the issue right away The car has been at Hyundai Glassman in Southfield, Mi., for over 2 months while we have tried to get this resolved as the repair estimate is close to $9000.00. Please review attached. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

On Monday [XXX] I was driving to work when my vehicle abruptly stopped in the middle of traffic. I had several cars behind me slam on their brakes due to my vehicle stopping. It was super scary and dangerous and at a four way stop. There was loud knocking from the engine seconds before it stopped on me. I called roadside assistance and had it towed to the dealership I work at. I looked up my VIN and was informed that my vehicle has an engine recall. It was sent to Hyundai river Oaks in Calumet City who I do NOT recommend. They never once called me with an update. They then informed me via text that my vehicle would not be covered under the recall due to, “jumped timing”. I then opened a case with Hyundai and they were not any better and closed my case and said there was nothing they would do for me and case was closed. I am furious that my vehicle has an engine recall and my engine failed on me and almost caused a very serious wreck for myself and others. They can get away with not covering the recall due to “jumped timing”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

The contact owned a 2019 Hyundai Kona. The contact stated that while driving 50 MPH, the vehicle stalled while driving uphill, and the contact heard a loud clanking sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer suggested that an oil consumption test be performed and return the vehicle be returned to the dealer every 1,000 miles. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

ENGINE

On June 18th I was driving my car home when the engine shut off. I had it towed to my mechanic who ran a diagnostic test and told me the problem was under an active recall and I needed to take it to the dealership. I had it towed to the dealership, who informed me it would 300+ dollars to run a diagnostic test, I agreed to it, and then they took almost a month to notify me that my troubles were a timing chain and not the engine recall (which matches my symptoms exactly) The dealership said I could pay 5K+ to have the timing chain replaced but they would NOT be doing the active recall work on the vehicle and if I wasn't going to have the 5K in repairs done I could come pick up the car. I contacted the Corporate complaint, and was assigned a case manager who just relayed the same information from the dealership, I asked to speak with a supervisor and was denied. Multiple times I asked and multiple times I was told there was no one above my case manager so I would not be transferred to a supervisor. The dealership relayed that it was "not practical" to fix the recall work until I had the timing chain repaired. On a recorded line they stated they would not be fixing the recall work.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On multiple occasions the emergency braking system has engaged while making a lane change because the collision warning system thinks the vehicle is getting to close to the vehicle being passed. When this happens in city traffic, it has resulted in near misses from vehicles behind and in the lane for which a legal lane change is being made to avoid stopping or slowing traffic in the initial lane. The driver should ALWAYS have such control. When this happens and the car is trying to be accelerated or at least maintain the current speed as the lane change is made, the brakes very aggressively counter the driver’s actions. Since this has happened more than a dozen times, including within the first few months of ownership, information in follow-on fields will use approximate most recent occurrence.

VEHICLE SPEED CONTROL

The button that sets or changes the speed control broke and no longer provided functionality, requiring replacing the whole right-side steering wheel button control module. This in turn required removing the entire steering wheel, which included removng the driver’s side airbag.

ENGINE

This vehicle was sold to me advertised as a certified pre-owned by Somersworth Hyundai in New Hampshire. They have since shut down and I now see that they have a long history of bad reviews and scamming. When I had my first issue with this car, I brought it in thinking that it was covered by a certified pre-owned situation only to find out that it was not. I had a rare, bizarre, and expensive transfer case replacement done and was forced to pay out of pocket. Now, my check engine light has been flashing for about a month. It also started having a slight stutter or shudder in low speed acceleration. It hesitates or feels like I let off the gas for a split second even though I didn't. This happens everyday. I had the spark plugs replaced and that did not turn the flashing check engine light off. The service shop that installed the new spark plugs printed out an nhtsa recall bulletin on my vehicle for piston oil rings that may not have been properly heat treated which could result in engine damage. Consequences being damaged engines may stall and increase the risk of a crash. As well as oil leaks may leak on to hot exhaust components increasing the risk of a fire. Hyundai dealership and Hyundai corporate. Both say there are no open recalls on my exact vehicle. It is not included in this recall. I need the diagnostic process including knock test performed on this vehicle.

ENGINE

Yes my 2019 kona started sounding funny was having loss of power took it to have codes read it comes up as code p0011 which is timing issues bank 1 the next day went to start it and it would not even start have to have it towed to shop to find out there was absolutely no engine compression and will need a new engine I have had this car less than a year and still owe a balance of 12,000 and now stuck with a payment and no vehicle to drive and will cost upwards of 7000.00 to fix further investigation found open recall for the engine not being properly heated rings on the motor but my vin does not show mine to be affected so they will not cover the costs of replacing but it is the same year make and model ect. as the recall

ELECTRICAL SYSTEM

I purchased my car [XXX]. I started experiencing hesitation with the car about a year and half. December 1, 2023 brought the car in because the check engine light had been on but was off by time I brought it in to the shop. They said there was a crack in the oil pan gasket. Resealed the oil pan. Brought car back in January 26, 2024 check engine light on. I asked if they could replace the throttle body because I took the car to a mechanic that I knew and he suggested they try replacing. Their notes stated idle air control filter and RPM higher than expected. Brought car in June 21, 2024 and asked if they could please look the car over before my 3 year warranty was up which the woman said would expire July 1, 2024. I stated the car was not taking off correctly when at a light there was hesitation the same problem as before and they always said there was not an issue when they test drove the vehicle. [XXX} I'm traveling up [XXX] at 72mph when my check engine light comes on, the car starts shaking and the speedometer dropped to 69 i got nervous and turned the hazards lights on. Had the car towed. February 10th find out the engine went now I'm at 105,000 miles and no warranty. I had called Matthew's Hyundai when I was at 95,000 miles and asked to speak with a manager to no avail I get a financial manager who tells me come on Caroline it's time to trade the car in. I had called to see if my car was still under a 100,000 mile warranty but never called back. He had a sales woman call me back that day and I decided not to return there. I had the car towed to another dealership where they said the engine was no good. On top of all this my oil would be unusually low. I dealt with Hyundai customer care my claim was denied due to high mileage. I had also found out recently that the 2019 Hyundai Kona had a recall on the engine. When I looked it up my car was experiencing what they described in the recall. I ended up accepting a used engine for $9,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

ENGINE

I purchased my car [XXX]. I started experiencing hesitation with the car about a year and half. December 1, 2023 brought the car in because the check engine light had been on but was off by time I brought it in to the shop. They said there was a crack in the oil pan gasket. Resealed the oil pan. Brought car back in January 26, 2024 check engine light on. I asked if they could replace the throttle body because I took the car to a mechanic that I knew and he suggested they try replacing. Their notes stated idle air control filter and RPM higher than expected. Brought car in June 21, 2024 and asked if they could please look the car over before my 3 year warranty was up which the woman said would expire July 1, 2024. I stated the car was not taking off correctly when at a light there was hesitation the same problem as before and they always said there was not an issue when they test drove the vehicle. [XXX} I'm traveling up [XXX] at 72mph when my check engine light comes on, the car starts shaking and the speedometer dropped to 69 i got nervous and turned the hazards lights on. Had the car towed. February 10th find out the engine went now I'm at 105,000 miles and no warranty. I had called Matthew's Hyundai when I was at 95,000 miles and asked to speak with a manager to no avail I get a financial manager who tells me come on Caroline it's time to trade the car in. I had called to see if my car was still under a 100,000 mile warranty but never called back. He had a sales woman call me back that day and I decided not to return there. I had the car towed to another dealership where they said the engine was no good. On top of all this my oil would be unusually low. I dealt with Hyundai customer care my claim was denied due to high mileage. I had also found out recently that the 2019 Hyundai Kona had a recall on the engine. When I looked it up my car was experiencing what they described in the recall. I ended up accepting a used engine for $9,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

ENGINE

The contact owns a 2019 Hyundai Kona. The contact stated while driving 35 MPH and depressing the accelerator pedal, the vehicle hesitated while responding, and the vehicle stalled. The contact stated that a dealer was contacted. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the oil level as low and the engine needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V301000 (ENGINE). The vehicle was currently at the dealer to be repaired; however, the contact was unaware of the exact repair to be performed. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000.

ENGINE

I was unaware of the 203 recall until 2 weeks ago. I took my car into the Dutch Miller Huntington WV dealership on May 5. Today is May 27th and I'm getting the car back with only an oil change. When I took my car in on May 5th- I reported ALL the symptoms of the 203 Recall. My car has reduced speed when accelerating or "boggs down", does not shift properly, idles hard at times, sometimes it doesnt start. On or around April 25th it died while driving, while in motion. Thankfully I had turned into a long driveway, but still, that was the straw that made me take it in. I reported these symptoms and more with no knowledge of the recall. My car failed the Ackison test (the specific engine noise test for this recall) initially and I was told I needed a new engine. Then the dealership was told to update their testing software, and surprise my car passed the test it originally failed. So now they wont replace the engine. They performed a multi point inspection on May 5 and my oil was marked as good, I have this documented. Then on May 22, I was told my oil was a little low and dark. They have changed the oil and are now sending me on my way in this KNOW unsafe car. I still have a warranty on this car too. PLEASE HELP?

LATCHES/LOCKS/LINKAGES

The contact owns a 2019 Hyundai Kona. The contact stated while the vehicle was parked, the front passenger’s door latch did not unlatch as intended. In addition, the passenger's side front door latch failed to unlock using the key. The contact had to exit the vehicle using the front driver's side door. The contact sustained anxiety issues due to the failure. The vehicle was taken to the dealer; however, the failure was not diagnosed, and the vehicle was not repaired. The contact was required to pay a diagnostic fee to diagnose the vehicle. The contact stated that the failure had previously occurred, and the contact was locked inside the vehicle for 45 minutes. The vehicle was taken to the dealer where it was diagnosed with a failed trunk latch assembly. The contact was informed that the trunk latch assembly needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the failure was due to a previous crash which caused damages to the trunk latch assembly. The contact stated the vehicle was not in a crash. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,228.

UNKNOWN OR OTHER

I had taken my vehicle for an oil change in June 2024 when I was advised that the oil level was very low so I had to sign a waiver that they would not be held liable if I have issues. Going forward we continued to check the oil level every 1-2 weeks and added it as needed. We never had any signs of where the oil was going or an oil light letting me know it was low. In November 2024 the motor started to surge or decline in power while driving. It also has times that the car would seize up for a few seconds which caused jerking. I’ve not had it serviced except for oil changes because I believe it will not be an easy fix and very expensive. Besides if I did have it looked at I know it would take an expert in piston rings or whatever other parts that are failing to cause it to consume high amounts of oil. Even though my car hasn’t been recalled yet it has many of the problems I see on this site for this make and model. I’m trying to make it 1 more month then decide if I should trade it in while it still runs at 115k miles.

ENGINE

I had taken my vehicle for an oil change in June 2024 when I was advised that the oil level was very low so I had to sign a waiver that they would not be held liable if I have issues. Going forward we continued to check the oil level every 1-2 weeks and added it as needed. We never had any signs of where the oil was going or an oil light letting me know it was low. In November 2024 the motor started to surge or decline in power while driving. It also has times that the car would seize up for a few seconds which caused jerking. I’ve not had it serviced except for oil changes because I believe it will not be an easy fix and very expensive. Besides if I did have it looked at I know it would take an expert in piston rings or whatever other parts that are failing to cause it to consume high amounts of oil. Even though my car hasn’t been recalled yet it has many of the problems I see on this site for this make and model. I’m trying to make it 1 more month then decide if I should trade it in while it still runs at 115k miles.

FORWARD COLLISION AVOIDANCE: WARNINGS

Car stalled while stopped in drive or while in park. Forward collision system error warning. Every yellow warning light illuminated. Car would restart and would shift gears up when accelerating but would not shift back down. Tachometer would not move although engine was revving. Park and turn off car. Open door. close door. restart and all lights off and engine runs fine until it stalls again. Repeat process. no accidents. car at 62000 miles. Very dangerous on highway.

VEHICLE SPEED CONTROL

Car stalled while stopped in drive or while in park. Forward collision system error warning. Every yellow warning light illuminated. Car would restart and would shift gears up when accelerating but would not shift back down. Tachometer would not move although engine was revving. Park and turn off car. Open door. close door. restart and all lights off and engine runs fine until it stalls again. Repeat process. no accidents. car at 62000 miles. Very dangerous on highway.

ENGINE

Car stalled while stopped in drive or while in park. Forward collision system error warning. Every yellow warning light illuminated. Car would restart and would shift gears up when accelerating but would not shift back down. Tachometer would not move although engine was revving. Park and turn off car. Open door. close door. restart and all lights off and engine runs fine until it stalls again. Repeat process. no accidents. car at 62000 miles. Very dangerous on highway.

ENGINE

The contact owns a 2019 Hyundai Kona. The contact stated that while driving at 70 MPH, the vehicle vibrated and lost motive power. The check engine warning light illuminated. The contact pulled over to the side of the road and the engine seized. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The vehicle was repaired. The contact stated that on another occasion, while his wife was driving 75 MPH, the vehicle vibrated, and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed, and the vehicle was repaired. The contact stated that on a separate occasion, while driving 75 MPH, an abnormal sound was coming from the engine. The vehicle was taken to a dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the dealer then deleted the diagnostic code. The manufacturer was not contacted. The failure mileage was approximately 126,000.

SEATS

1-The turn lights(right and left turn)died too quickly.i change my bulb every month .I went to independent service center and they told me the car must have some wrong wire that doesn't support bulb.Even if I change my bulb ,it doesn't take long and a warning signal come out and stated that I need to check my light.it is so annoying. This happened one year after I start driving the car. 2- The passenger seat is too low that you don't feel comfortable seating inside.It is not possible to bring it up.I went to the dealer but they wasn't at the same location anymore. 3- The windshield wipers fails to operate properly, component can't wipes properly.After one year driving the car i noticed that wipers are loosing their components. 3-Defective straps by passenger side,I noticed it when I start to give ride to a friend after a year owned this car. 4-My engine symbol is showing.I went to an independent center ,nobody can fix it . I sent the car to Hyundai ,they told me I have to spend $10000 to have the engine fix. I don't understand i was doing all my oil changes on time.now I have to drive this car with my engine light on.i am still fixing it but it is costing me too much.

EXTERIOR LIGHTING

1-The turn lights(right and left turn)died too quickly.i change my bulb every month .I went to independent service center and they told me the car must have some wrong wire that doesn't support bulb.Even if I change my bulb ,it doesn't take long and a warning signal come out and stated that I need to check my light.it is so annoying. This happened one year after I start driving the car. 2- The passenger seat is too low that you don't feel comfortable seating inside.It is not possible to bring it up.I went to the dealer but they wasn't at the same location anymore. 3- The windshield wipers fails to operate properly, component can't wipes properly.After one year driving the car i noticed that wipers are loosing their components. 3-Defective straps by passenger side,I noticed it when I start to give ride to a friend after a year owned this car. 4-My engine symbol is showing.I went to an independent center ,nobody can fix it . I sent the car to Hyundai ,they told me I have to spend $10000 to have the engine fix. I don't understand i was doing all my oil changes on time.now I have to drive this car with my engine light on.i am still fixing it but it is costing me too much.

ENGINE

1-The turn lights(right and left turn)died too quickly.i change my bulb every month .I went to independent service center and they told me the car must have some wrong wire that doesn't support bulb.Even if I change my bulb ,it doesn't take long and a warning signal come out and stated that I need to check my light.it is so annoying. This happened one year after I start driving the car. 2- The passenger seat is too low that you don't feel comfortable seating inside.It is not possible to bring it up.I went to the dealer but they wasn't at the same location anymore. 3- The windshield wipers fails to operate properly, component can't wipes properly.After one year driving the car i noticed that wipers are loosing their components. 3-Defective straps by passenger side,I noticed it when I start to give ride to a friend after a year owned this car. 4-My engine symbol is showing.I went to an independent center ,nobody can fix it . I sent the car to Hyundai ,they told me I have to spend $10000 to have the engine fix. I don't understand i was doing all my oil changes on time.now I have to drive this car with my engine light on.i am still fixing it but it is costing me too much.

ENGINE

While the engine was running on the highway or also at idle, it intermittently stalled out and all of the warning lights were displayed on the dash including a collision warning. You have to put the car in park and restart it even while on the highway causing a severe safety risk. It has been to Hyundai several times for diagnostic/repair and they have been unable to identify and correct the issue. Hyundai eventually replaced the computer for lack of any other option, but the issue persists. This week the check engine light was on permanently so I took it to Christian Bros for a diagnostic and they found several codes for crankshaft and camshaft issues and determined the engine is consuming oil. OIL CONSUMPTION is a known issue at Hyundai and the subject of recalls but my particular Kona VIN number is not identified as affected even though it absolutely is having the same exact issue as described in the other Kona's recalled. I am taking it back to Hyundai this week for another try at engine 100k warranty but I know they will reject my request. How do I get this issue covered under the existing OIL CONSUMPTION RECALL for my particular VIN being that I am a 2019 2.0L engine just like all the other 2019 Kona recalls? Why is my vin excluded? THis makes no sense.

ENGINE

On [XXX] I drove my Hyundai Kona from Louisville Ky to the Cincinnati area when my car started to stumble and I was able to pull off the highway in Florence, Ky. I tried to start the car but there was a very bad noise from the engine so I turned it off. I called the Hyundai service number and let them know what had happened. They had my car towed to a local Hyundai dealership. I was told by that dealership that my oil plug had fallen out and the engine seized. I had no indicator lights come on until the car lost power. The Hyundai dealership in Louisville has completed all my maintenance on my car since I bought it. I had my 50K maintenance done on [XXX} where my oil was changed. I was still under my mileage for an oil change. After talking with the local dealership they stated that my warranty will not cover the repairs and advised that teenagers have been vandalizing cars and that is likely what happened. They advised me to enter a claim with my car insurance company for vandalism. After researching this issue, I feel that this is a defect as the temperature that day was -5 and during my drive the oil pan expanded and the plug fell out. I had not seen any oil leaking from my vehicle until the engine seized. I am still working with the dealership but they are sticking to the vandal theory and that I will have to pay for the repair which they have estimated will be around 12K. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

On Dec 25, 2025 my 2019 Kona' s engine started to knock and lose power, no lights on the display- no warning- the mechanics said it is a rod in eating failure, the Hyundai Corp refused to pay for a new engine - I was out of warranty for a high mileage - 122K.

ENGINE

The contact owns a 2019 Hyundai Kona. The contact stated that while her daughter was driving at undisclosed speeds, the vehicle lost motive power. There was no warning light illuminated. The contact stated there were abnormal sounds coming from the vehicle. The check engine warning light was illuminated. The contact's daughter was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft had failed. The vehicle was not repaired. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was taken to a dealer where it was diagnosed that the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 70,000.

ENGINE

The contact owns a 2019 Hyundai Kona. The contact stated that the vehicle had failed to start after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. Additionally, the mechanic informed the contact that the engine oil was 4 quarts low; however, the contact stated that an oil change had recently been performed on the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine). The dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall, and the vehicle was not covered under an extended warranty. The failure mileage was approximately 137,578.

ELECTRICAL SYSTEM

1. Driver’s side door locked up and it is impossible to unlock from the inside of the car manually or electrically. The door cannot be manually opened up from the outside OR the inside of the car. 2. My safety has been put at risk because of not being able to exit the car in case of an emergency. 3. Not yet. I have an appointment on 1/15/25 to get it looked at. 4. The car part has not been officially inspected by anyone yet. 5. No warning lamps appeared prior to this part failing.

ENGINE

On Christmas, Wednesday 25, 2024, my husband and son were in the car with the husband's driving and they heard a knocking sound as if going from the engine, and the car was losing power; there was no the "check engine sign" but it was remembered that few days before that there was the oil lamp sign lighting up for seconds and then disappearing, and also, the blind spot signal not working. So, we brought the car to our local mechanic, and he inspected the engine and said that the left back cylinder is broken. I called the Hyundai corporation and they advised to bring the car to the Hyundai repair shop- the car was then inspected in the shop - found some " lower rod bearing failure" but the Hyundai denied a Goodwill claim because of some maintenance neglect which has not been true - they had all our oil change receipts - I am the original owner - bought the car in finance and overall paid it off in 5 years - the car cost me 30K brand new- we were changing oil as soon as the message for the need to change oil would come up - every 5 - 5.5 K miles, all the records have been sent to the corporation, they have just said " neglect" out of the blue...They have denied the Goodwill engine replacement based on that falsely stated "neglect." I see there have been recalls for the oil ring piston issues in Konas including 2019 - for the engines 2.0L Nu MPI- the cylinders would start knocking from some overheat of the ring. Our engine is 1.6 GTI - but the engines are related, and our problem seems to be the same as in that 2.0L Nu MPI engine. Please, look for the similar cases for those Kona GTI Turbo engines for 2019- the one we have, seems that our Kona is fitting into the profile of those defected engines and the recalls like the one under the number 21V 301 203. Please, help!