2019 HYUNDAI KONA ELECTRIC Complaints and Recall Information
The 2019 HYUNDAI KONA ELECTRIC has 5 complaints and 4 recalls filed with NHTSA. Owners most frequently report issues with the electric transmission or drive unit, which failed multiple times. There are also reports of problems with the charging equipment that caused electrical damage.
Common Issues- Electric transmission failure. The drive unit failed twice before reaching 150,000 miles. Each failure was preceded by a screeching sound from the hood. Both incidents caused loss of propulsion, making the vehicle undrivable and creating safety risks like being stranded or struck in traffic.
- Charging unit malfunction. A JuiceBox 40 charger from Enel X failed to complete charging. The plug fused to the 240V outlet and showed signs of burning along with the copper wiring, indicating potential electrical hazards.
There are 4 recalls concerning the 2019 HYUNDAI KONA ELECTRIC that address electrical system and braking software issues. The recalls mostly involve potential battery short circuits and brake control software defects.
Recalls- Traction battery short circuit risk. (NHTSA Recall 21V127000) Affects 4,696 vehicles. The lithium-ion battery may short-circuit increasing fire risk. Owners are advised to park outside and away from structures. An interim battery update is available through the infotainment system or dealer service. Battery systems will be inspected and replaced if needed at no charge.
- Battery management software update. (NHTSA Recall 20V630000) Affects 6,707 vehicles. The recall addresses lithium-ion battery short circuit risk by updating the Battery Management System software. Dealers will inspect and replace the battery if necessary. Owners are advised to park outside until repairs are complete.
- Duplicate traction battery recall. Same details as recall 20V630000 affecting 6,707 vehicles with software update and battery inspection to prevent battery short circuits and fire risk. Owners should park outside until the repair is done.
- Brake control module software defect. (NHTSA Recall 20V748000) Affects 8,176 vehicles. The Integrated Electronic Brake may detect abnormal sensor signals causing reduced braking performance. This defect could increase stopping distances and crash risk. Dealers will update the brake control software free of charge.
Owners dealing with repeated transmission failures or affected by unresolved recall issues involving safety systems may have rights under their state’s lemon law. Consulting a legal professional could help clarify options for those with ongoing problems.
2019 HYUNDAI KONA ELECTRIC Summary
2019
Model Year
5
Total Complaints
3
Total Recalls
19579
Vehicles Affected
Recalls
2019 HYUNDAI KONA ELECTRIC
4696 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risk: An electrical short in the Li-ion battery increases the risk of a fire.
2019 HYUNDAI KONA ELECTRIC
6707 vehicles affected
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risk: An electrical short in the Li-ion battery increases the risk of a fire.
2019 HYUNDAI KONA ELECTRIC
8176 vehicles affected
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Risk: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Complaints
2019 HYUNDAI KONA ELECTRIC
ID: 2120430SERVICE BRAKES
Component Failed: Electric transmission/drive unit failed twice before 150,000 miles. Still in vehicle, available for inspection. Safety Risk: Loss of propulsion while driving creates risk of being rear-ended or stranded in dangerous traffic conditions. Right now the car is not drivable Confirmed By: Problem confirmed by Hyundai dealership/service center on both failures. Inspection: Inspected by authorized Hyundai service center; manufacturer was notified. Warning Symptoms: Before the failure there was a screeching sound coming from the hood. In both failures, these warnings appeared shortly before or during the loss of propulsion.
2019 HYUNDAI KONA ELECTRIC
ID: 2120429ENGINE
Component Failed: Electric transmission/drive unit failed twice before 150,000 miles. Still in vehicle, available for inspection. Safety Risk: Loss of propulsion while driving creates risk of being rear-ended or stranded in dangerous traffic conditions. Right now the car is not drivable Confirmed By: Problem confirmed by Hyundai dealership/service center on both failures. Inspection: Inspected by authorized Hyundai service center; manufacturer was notified. Warning Symptoms: Before the failure there was a screeching sound coming from the hood. In both failures, these warnings appeared shortly before or during the loss of propulsion.
2019 HYUNDAI KONA ELECTRIC
ID: 2120428ELECTRICAL SYSTEM
Component Failed: Electric transmission/drive unit failed twice before 150,000 miles. Still in vehicle, available for inspection. Safety Risk: Loss of propulsion while driving creates risk of being rear-ended or stranded in dangerous traffic conditions. Right now the car is not drivable Confirmed By: Problem confirmed by Hyundai dealership/service center on both failures. Inspection: Inspected by authorized Hyundai service center; manufacturer was notified. Warning Symptoms: Before the failure there was a screeching sound coming from the hood. In both failures, these warnings appeared shortly before or during the loss of propulsion.
2019 HYUNDAI KONA ELECTRIC
ID: 2066271POWER TRAIN
#NAME?
2019 HYUNDAI KONA ELECTRIC
ID: 2056668ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
The Charging unit made by Enel X called a JuiceBox 40 failed to complete a charge. Upon examination of the charger it was determined that the plug from the unit to the 240V receptacle was fused to the outlet and could not be removed. When my electrician opened the box he was able to force the plug out of the outlet. He found that the plug was burned as well as the copper wire that went to the plug from the electrical box.