2025 HYUNDAI IONIQ 5 N

FUEL/PROPULSION SYSTEM

While driving home, I experienced a sudden and complete power system failure in my Hyundai Ioniq 5 N. The failure occurred shortly after starting the drive, and was preceded by a faint "pop" sound. Within moments, the dashboard displayed the following critical warnings: Red 12V battery icon Red warning: "Stop vehicle and check power supply" Turtle icon (indicating limp mode / low power) Brake warning light ⚠️ The vehicle immediately entered limp mode, then fully lost power within approximately 3 minutes. I was able to safely pull into a nearby parking space before total shutdown and loss of power. Restarting the vehicle had no effect.

ENGINE

While driving home, I experienced a sudden and complete power system failure in my Hyundai Ioniq 5 N. The failure occurred shortly after starting the drive, and was preceded by a faint "pop" sound. Within moments, the dashboard displayed the following critical warnings: Red 12V battery icon Red warning: "Stop vehicle and check power supply" Turtle icon (indicating limp mode / low power) Brake warning light ⚠️ The vehicle immediately entered limp mode, then fully lost power within approximately 3 minutes. I was able to safely pull into a nearby parking space before total shutdown and loss of power. Restarting the vehicle had no effect.

ELECTRICAL SYSTEM

While driving home, I experienced a sudden and complete power system failure in my Hyundai Ioniq 5 N. The failure occurred shortly after starting the drive, and was preceded by a faint "pop" sound. Within moments, the dashboard displayed the following critical warnings: Red 12V battery icon Red warning: "Stop vehicle and check power supply" Turtle icon (indicating limp mode / low power) Brake warning light ⚠️ The vehicle immediately entered limp mode, then fully lost power within approximately 3 minutes. I was able to safely pull into a nearby parking space before total shutdown and loss of power. Restarting the vehicle had no effect.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2025 Hyundai Ioniq 5 N. The contact stated that while driving and exceeding 30 MPH on several occasions, the accelerator pedal was released; however, the vehicle accelerated unintendedly for three seconds. Additionally, the contact stated that upon depressing the brake pedal, the vehicle responded as intended after three seconds. The vehicle was taken to an unknown dealer, where it was diagnosed and determined that the ABS module had failed, and a software update was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 9,200.

ELECTRICAL SYSTEM

After recent software update on 17 March 2025, the vehicle demonstrated unpredictable high acceleration. Vehicle is unsafe in E-shift mode. Vehicle can only be driven safely in automatic mode. Per a Hyundai communication: "there have been complications reported related to the Vehicle Control Unit (VCU) software that may cause momentary continued acceleration during the release of the accelerator pedal while the vehicle’s N e-shift feature is engaged, increasing the risk of a crash. Our records indicate that your vehicle, VIN [XXX] , has had this software update installed as the remedy for recall 275. Hyundai is currently investigating the root cause of this complication and will provide an update when available. In the meantime, Hyundai recommends all owners who previously received remedy repair for recall 275 NOT TO USE the N e-SHIFT Feature." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

After recent software update on 17 March 2025, the vehicle demonstrated unpredictable high acceleration. Vehicle is unsafe in E-shift mode. Vehicle can only be driven safely in automatic mode. Per a Hyundai communication: "there have been complications reported related to the Vehicle Control Unit (VCU) software that may cause momentary continued acceleration during the release of the accelerator pedal while the vehicle’s N e-shift feature is engaged, increasing the risk of a crash. Our records indicate that your vehicle, VIN [XXX] , has had this software update installed as the remedy for recall 275. Hyundai is currently investigating the root cause of this complication and will provide an update when available. In the meantime, Hyundai recommends all owners who previously received remedy repair for recall 275 NOT TO USE the N e-SHIFT Feature." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

After recent software update on 17 March 2025, the vehicle demonstrated unpredictable high acceleration. Vehicle is unsafe in E-shift mode. Vehicle can only be driven safely in automatic mode. Per a Hyundai communication: "there have been complications reported related to the Vehicle Control Unit (VCU) software that may cause momentary continued acceleration during the release of the accelerator pedal while the vehicle’s N e-shift feature is engaged, increasing the risk of a crash. Our records indicate that your vehicle, VIN [XXX] , has had this software update installed as the remedy for recall 275. Hyundai is currently investigating the root cause of this complication and will provide an update when available. In the meantime, Hyundai recommends all owners who previously received remedy repair for recall 275 NOT TO USE the N e-SHIFT Feature." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

The dealership performed the software update from the Hyundai recall 275. After the update, when using the e-shift feature in N mode the car sometimes will accelerate out of control on its own without the accelerator pedal being engaged. Hyundai also changed the motor sounds and e-shift feel.

VEHICLE SPEED CONTROL

With Eshift enabled, the car continues accelerating under heavy throttle even after releasing the accelerator pedal.

VEHICLE SPEED CONTROL

After the recent RECALL, while driving up I almost got in an accident because after upshifting the car, the car accelerated more than I intended, prolonged movement forward that never happened before the recall. This is a very dangerous situation.

VEHICLE SPEED CONTROL

The Hyundai Ioniq 5N features a unique mode called N e-Shift which enables a software simulated 8-speed transmission that attempts to emulate the gear changes and driving dynamics of a traditional automatic transmission that would be found in an internal combustion engine vehicle. Unfortunately, the mode has a dangerous component in the programming, wherein, when the driver has been accelerating in a spirited fashion and lifts off the throttle, the vehicle CONTINUES TO ACCELERATE for approximately 1-2 seconds despite there being no input from the operator to do so. This unintended acceleration, given the performance characteristics of an electric vehicle with 640HP, could quickly place the vehicle and the operator in an unsafe and undesired situation that could result in a crash. I purchased this vehicle recently and have experienced the dangerous condition repeatedly, it is easily reproducible and appears to be an intended feature of the N e-Shift mode. The first time I performed a spirited acceleration in this mode the unintended acceleration put me in a undesirable situation that I was able to recover from with use of braking, however, I believe it is unsafe and will result in a crash if the vehicles are not recalled and a fix to the software is made to remove the dangerous component. My vehicle is available for inspection/reproduction of the issue. I have not brought it to the dealer or had an inspection done by any third party, given the nature of the issue being a software configuration, I don't expect any productive outcome other than a fix from the manufacturer. There are no warning lamps displayed. The issue has several confirmed posts and comments on social media: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

When using the N-Shift mode with the current OTA software update, the car will accelerate when lifting off the throttle in higher gears at lower rpms in the programed faux shift logic.

POWER TRAIN

When accelerating using the N e-shift mode and letting off the accelerator the car continues to accelerate.

ENGINE

When accelerating using the N e-shift mode and letting off the accelerator the car continues to accelerate.