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2017 HYUNDAI ACCENT

View all complaints and recalls for this specific model year.

2017 HYUNDAI ACCENT Summary

2017

Model Year

2

Total Complaints

0

Total Recalls

0

Vehicles Affected

Recalls

No recalls found.

Complaints

2017 HYUNDAI ACCENT

ID: 2121944

ENGINE

On [XXX] driving home from Crestline to Covina. My car died to get onto the on ramp at the [XXX] I had to pull over to a side street. My brakes weren’t working no indication light came on. I had it towed to Fontana Hyundai where they did a diagnostic And said my catalytic converter was the problem they had one in stock they replaced it sidenote, I had an oil change the week before. I took the car home. I drove back to Crestline on Monday. My family was with me. My car was throwing smoke on acceleration. I took it back to the dealer. I left it the next day I had no phone call despite sending a text and a phone call message with no response. I picked up the car the following day at three. I was told they drove it and they had no problems And that the problem was my fault basically. I was told I needed a new engine. They didn’t know when it would happen. I filed a complaint with Hyundai. I requested a Goodwill request and was just informed today. It was denied due to not enough maintenance records. I had the oil changed regularly on that car. I had no prior problems with the engine. I am left now without a car and a $2500 bill and still no car and I’d like to know if there’s any action I can take moving forward. I did not get a phone call to say that my Goodwill claim was denied. It was just an email. Thank you in advance, Laura. I have more oil change receipts here. I also lived in the inland Empire for a while, and probably have more in those cities, but I don’t know where I got the oil changes and I didn’t have copies in my car. They denied my claim because I didn’t have enough maintenance records although I maintained the car and their catalytic converter broke my engine and I have no car now. We’d I took my car to Sako’s auto. He checked my oil. I had no oil in the engine and that was after my catalytic converter was repaired. My car is broken. They won’t fix it. I need to know what to do. I am not happy with this decision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

2017 HYUNDAI ACCENT

ID: 2091888

ENGINE

To preference, I have only owned this vehicle for less than six months, and that the only major issue concerning the vehicle was the replacement of the catalytic converter manifold. On the afternoon of [XXX] I was coming to a complete stop at a very busy 4-way located in Peach County, GA when the power to the entire vehicle was shut down. There was difficulty attempting to turn over the key in ignition, so with the help from a passerby I was able to push my vehicle to a safe location nearby as my vehicle was idle in the middle of a populated 4-way intersection, putting my and others’ safety at risk. As I go to check under the hood, I look for any components out of place and to check fluids. I check my oil dipstick to notice that there was metal residue in my oil, something that was not present previous to my commute in the area. As I am now able to turn over the ignition, a sputtering noise begins to emit from the engine, a noise that was also not present previous to my commute. Within the hour I was able to move my car, albeit slowly to a U-Haul location; it should also be known that my check engine light appeared in the process (no warning lamps were present on the vehicle prior to the engine failure). I returned home and instantly got in contact with my technician who does repairs to my car and he confirmed after inspecting the oil and noise from the engine that it was engine failure and that there may have been a ‘recall on the engine’ as did another mechanic I advised with. I called my local dealership about any recalls on my vehicle to which they said no, I then called the customer service hotline to begin a claim on my vehicle: I asked questions in relations to warranty, the previous owner, service history that may have went undocumented all with it being that the conclusion from the operator was that the warranty that was attached to the vehicle was expired and that it would not have covered the repair of the engine anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.