2025 HONDA PILOT

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Risk: An engine stall or loss of power can increase the risk of a crash or injury.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

Risk: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

SEAT BELTS:REAR/OTHER

Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.

ELECTRICAL SYSTEM

The contact owns a 2025 Honda Pilot. The contact stated that while stopped at a traffic signal, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The vehicle then jolted forward into gear. There was no warning light illuminated. The contact stated that the failure was intermittent but only occurred while stopped at a traffic signal. The contact turned off the engine START/STOP feature manually. The contact stated that the vehicle was restarted after failing to respond properly. The contact had taken the vehicle to a local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,100.

POWER TRAIN

The contact owns a 2025 Honda Pilot. The contact stated that while stopped at a traffic signal, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The vehicle then jolted forward into gear. There was no warning light illuminated. The contact stated that the failure was intermittent but only occurred while stopped at a traffic signal. The contact turned off the engine START/STOP feature manually. The contact stated that the vehicle was restarted after failing to respond properly. The contact had taken the vehicle to a local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,100.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle intermittently thinks it is about to be involved with a collision. It illuminates the brake warning lights and slams on the brakes on its own and brings the car to a complete stop. We almost got rear ended by a semi truck the first time this happened and we were on a highway. Traffic had to take evasive action to prevent an accident. Honda is aware of this issue and admits their is a problem and has informed us their is no fix for it yet. Honda case # [XXX] and Joel is our point of contact at the Honda outreach program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The vehicle is unsafe to drive and is going to get us hurt or killed or others as well. The vehicle has only 1,700 miles on it and is brand new. The last incident timeframe is listed below but it has happened quite a few times with no traffic present and clear roads.

FORWARD COLLISION AVOIDANCE: WARNINGS

The vehicle intermittently thinks it is about to be involved with a collision. It illuminates the brake warning lights and slams on the brakes on its own and brings the car to a complete stop. We almost got rear ended by a semi truck the first time this happened and we were on a highway. Traffic had to take evasive action to prevent an accident. Honda is aware of this issue and admits their is a problem and has informed us their is no fix for it yet. Honda case # [XXX] and Joel is our point of contact at the Honda outreach program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The vehicle is unsafe to drive and is going to get us hurt or killed or others as well. The vehicle has only 1,700 miles on it and is brand new. The last incident timeframe is listed below but it has happened quite a few times with no traffic present and clear roads.

SERVICE BRAKES

The vehicle intermittently thinks it is about to be involved with a collision. It illuminates the brake warning lights and slams on the brakes on its own and brings the car to a complete stop. We almost got rear ended by a semi truck the first time this happened and we were on a highway. Traffic had to take evasive action to prevent an accident. Honda is aware of this issue and admits their is a problem and has informed us their is no fix for it yet. Honda case # [XXX] and Joel is our point of contact at the Honda outreach program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The vehicle is unsafe to drive and is going to get us hurt or killed or others as well. The vehicle has only 1,700 miles on it and is brand new. The last incident timeframe is listed below but it has happened quite a few times with no traffic present and clear roads.

ENGINE

This vehicle shut down while driving. Initially it would not restart. When it did restart all the indicator lights were on in the dash. I got to a safe location and I shut it off. I opened and closed the driver's door. When I turned it back on it was back to normal. I had it towed to the dealer because I was concerned about driving it. They found nothing wrong. I am concerned about driving this vehicle anywhere. I feel it will happen again. It's just a matter of time.

POWER TRAIN

After driving over a railroad crossing, all driver safety systems disabled, brake system error, AWD torque distribution stopped and stated only FWD worked, and power steering stopped working. Was unable to manuever vehicle and had to ease vehicle over. Was able to stop the vehicle and shut it off. Restarted vehicle and power steering came back but other lights remained. Another few minutes went by and systems all returned to normal. This issue caused driver to lose all control of vehicle and thankfully didn't crash since vehicle was only traveling roughly 20 mph. If this happened at highway speed, there would be no way to safely stop the vehicle.

STEERING

After driving over a railroad crossing, all driver safety systems disabled, brake system error, AWD torque distribution stopped and stated only FWD worked, and power steering stopped working. Was unable to manuever vehicle and had to ease vehicle over. Was able to stop the vehicle and shut it off. Restarted vehicle and power steering came back but other lights remained. Another few minutes went by and systems all returned to normal. This issue caused driver to lose all control of vehicle and thankfully didn't crash since vehicle was only traveling roughly 20 mph. If this happened at highway speed, there would be no way to safely stop the vehicle.

ELECTRICAL SYSTEM

After driving over a railroad crossing, all driver safety systems disabled, brake system error, AWD torque distribution stopped and stated only FWD worked, and power steering stopped working. Was unable to manuever vehicle and had to ease vehicle over. Was able to stop the vehicle and shut it off. Restarted vehicle and power steering came back but other lights remained. Another few minutes went by and systems all returned to normal. This issue caused driver to lose all control of vehicle and thankfully didn't crash since vehicle was only traveling roughly 20 mph. If this happened at highway speed, there would be no way to safely stop the vehicle.

STEERING

Steering wheel "clicks" at low-speed turns. This began at 1,500 miles. I have taken the vehicle to the dealership three times for a repair and the clicking returns each time approximately one week after the repair. Concerned that the steering wheel will lose connection with the steering column.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Uncommanded braking at approximately 35 mph. 7-8 instances. All on same 1mile stretch of road.

SERVICE BRAKES

Uncommanded braking at approximately 35 mph. 7-8 instances. All on same 1mile stretch of road.

EXTERIOR LIGHTING

The issue is that the rear light on both sides has a sharp plastic edge and I’ve actually cut myself on it twice. I took it to the dealer, and they said they couldn’t really replace it because it’s the same on other Honda Pilots, so it seems to be a common issue. Basically, it’s a safety concern with that sharp edge.

STEERING

My vehicle begun to make a clicking noise every time when turning the steering wheel. It has gotten worse over time, almost constantly. I took the vehicle for my first service and mentioned this to the service guy. He mentioned that this is a known problem on some of their Hondas, not just my vehicle and that they tried fixing it on another Honda vehicle but that the problem on that vehicle was worse after they tried to fix it. The guy basically said there is a sensor inside the steering wheel that tells the vehicle how much the wheel has turned (I forgot the name of the sensor). He basically admitted this was a known design flaw and recommended I leave the issue alone or it would get worst if they try to fix it.

STRUCTURE:BODY

My vehicle begun to make a clicking noise every time when turning the steering wheel. It has gotten worse over time, almost constantly. I took the vehicle for my first service and mentioned this to the service guy. He mentioned that this is a known problem on some of their Hondas, not just my vehicle and that they tried fixing it on another Honda vehicle but that the problem on that vehicle was worse after they tried to fix it. The guy basically said there is a sensor inside the steering wheel that tells the vehicle how much the wheel has turned (I forgot the name of the sensor). He basically admitted this was a known design flaw and recommended I leave the issue alone or it would get worst if they try to fix it.

VEHICLE SPEED CONTROL

While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds.

FORWARD COLLISION AVOIDANCE: WARNINGS

While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds.

ELECTRICAL SYSTEM

A few days after I got my new 2025 Honda Pilot Touring, I was turning a corner and the car jerked a bit and several warning messages came up on the dash. I was able to pull the car into a parking spot and I recorded some of the warning messages (a few photos attached). The car worked fine after restarting and when I called the dealer they said that it may have been a sensor and not to worry. Then two days later, I was reversing out of a parking spot and the power steering stopped working. I was able to brake the car and drive it forward to get to a safe place, but the steering wouldn't work after trying to turn the car off and on a few times. There were also other warning messages that were flashing up on the dash. I had to get the car towed to the Honda dealership and am awaiting a report from them. The car is brand new with only 130 miles on it.

STEERING

A few days after I got my new 2025 Honda Pilot Touring, I was turning a corner and the car jerked a bit and several warning messages came up on the dash. I was able to pull the car into a parking spot and I recorded some of the warning messages (a few photos attached). The car worked fine after restarting and when I called the dealer they said that it may have been a sensor and not to worry. Then two days later, I was reversing out of a parking spot and the power steering stopped working. I was able to brake the car and drive it forward to get to a safe place, but the steering wouldn't work after trying to turn the car off and on a few times. There were also other warning messages that were flashing up on the dash. I had to get the car towed to the Honda dealership and am awaiting a report from them. The car is brand new with only 130 miles on it.

POWER TRAIN

When attempting to smooth brake around 30mph to 20mph car downshifts and jerks forward almost causing an accident. This is a brand new car. It happens every drive

TIRES

My 2025 Honda Pilot Black Edition came with these Bridgestone Alenza Sport A/S tires. They tramline horrendously on grooved concrete roads (most interstates where I live) to the point of being extremely dangerous. The vehicle jerks side to side to where it is throwing the vehicle off balance at highway speeds and this also causes nausea for the driver and passengers. The tires have exhibited this behavior since the vehicle was brand new and a quick google search turned up numerous reports of others experiencing the same tramlining behavior.

SERVICE BRAKES

* The brakes failed on the car resulting in an at fault accident. The recalled was issued 3 weeks after the accident. * safety is put at risk as this resulted in a car accident because the car would not stop. It endangered the occupants of the Honda and the vehicle that was hit. *No as the recall was issued a little late, insurance had already handled the claim. * No Honda refuses to go to the car to inspect, the car is not able to be moved to the dealership *No warning messages *

ELECTRICAL SYSTEM

Summary and Description of Incident: - Owner was driving the vehicle in traffic when the failure occurred. - While shopping, parked the vehicle, opened drivers door, manually pressed inside door lock on driver's door, closed door. While walking away, the car began to beep. Returned to the car, unlocked the car with the remote key, opened the driver's door, closed the driver's door, and locked with the remote key button. Proceeded back to the shopping center. - Returned to the car 3 hours later, entered the vehicle, put on seat belt and started car. All instrument panel lights come on and stayed on. This looked strange, so the car was shut off, and restarted. Instrument panel appeared normal and departed shopping center to return home. - While traveling with the flow of traffic in the center lane of 3 travel lanes, the vehicles engine died while at road speed (45-50 mph). Applied the brake and kept in the center lane coming to a complete stop (brake and power steering stiff as happens when motor is not running). The center lane traffic behind also slowed to a stop, remaining in the center lane. Once stopped, transmission put into park, pressed stop button to turn off, pressed again to restart vehicle, transmission put into drive and proceeded to drive, cautiously coming up to driving speed. - Travelled 0.3 mile and vehicle engine died a second time. Same scenario as before with stiff steering, stiff brakes, staying in center lane, stopping, putting in park, stop, restart, putting into drive and proceeding to drive. Traffic behind did not stop, they moved either left or right to go around. They did not appear to slow down while passing. - Travelled 0.1 mile and vehicle engine died a third time. Same scenario as both incidents before, with traffic behind not stopping and going left or right. - Proceeded to drive home and made dealer appt. 2 visits. Weeks in shop, no repair completed, stated "nothing more can be done". Same response from manufacturer.

ENGINE

Summary and Description of Incident: - Owner was driving the vehicle in traffic when the failure occurred. - While shopping, parked the vehicle, opened drivers door, manually pressed inside door lock on driver's door, closed door. While walking away, the car began to beep. Returned to the car, unlocked the car with the remote key, opened the driver's door, closed the driver's door, and locked with the remote key button. Proceeded back to the shopping center. - Returned to the car 3 hours later, entered the vehicle, put on seat belt and started car. All instrument panel lights come on and stayed on. This looked strange, so the car was shut off, and restarted. Instrument panel appeared normal and departed shopping center to return home. - While traveling with the flow of traffic in the center lane of 3 travel lanes, the vehicles engine died while at road speed (45-50 mph). Applied the brake and kept in the center lane coming to a complete stop (brake and power steering stiff as happens when motor is not running). The center lane traffic behind also slowed to a stop, remaining in the center lane. Once stopped, transmission put into park, pressed stop button to turn off, pressed again to restart vehicle, transmission put into drive and proceeded to drive, cautiously coming up to driving speed. - Travelled 0.3 mile and vehicle engine died a second time. Same scenario as before with stiff steering, stiff brakes, staying in center lane, stopping, putting in park, stop, restart, putting into drive and proceeding to drive. Traffic behind did not stop, they moved either left or right to go around. They did not appear to slow down while passing. - Travelled 0.1 mile and vehicle engine died a third time. Same scenario as both incidents before, with traffic behind not stopping and going left or right. - Proceeded to drive home and made dealer appt. 2 visits. Weeks in shop, no repair completed, stated "nothing more can be done". Same response from manufacturer.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2025 Honda Pilot. The contact received notification of NHTSA Campaign Number: 25V391000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the brake pedal assembly had failed and needed to the replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.

ELECTRICAL SYSTEM

The contact owns a 2025 Honda Pilot. The contact stated that while driving 12 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for 90-seconds and then the vehicle operated as intended. The vehicle was towed to a dealer where was it diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 22,000.

POWER TRAIN

The contact owns a 2025 Honda Pilot. The contact stated that while driving 12 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for 90-seconds and then the vehicle operated as intended. The vehicle was towed to a dealer where was it diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 22,000.

SERVICE BRAKES

I purchased a brand-new 2025 Honda Pilot Elite, and within the first 1,000 miles of driving, I began noticing multiple concerning noises and performance issues: Steering Noise: At low speeds, particularly while turning, the steering system emits a subtle but persistent creaking noise/noises from the steering wheel area. The creaking is especially noticeable when making slow turns in parking lots or driveways. It appears to worsen in warmer temperatures and is consistent regardless of road condition. I brought the issue to the dealership's attention, and they kept the vehicle for approximately three weeks. They replaced the clock spring and airbag, claiming the noise was resolved. However, the creaking noise returned shortly after I resumed driving the vehicle. Brake Popping: There is also a popping/clicking noise coming from the front left brake area, especially when braking or shifting between drive and reverse. The dealership lubricated the brake hardware but did not resolve the issue. Despite Honda service attempts, the noises persist. Numerous other 2023–2025 Honda Pilot owners have reported similar symptoms online, many citing steering rack/pinion defects or unresolved brake component issues. These defects appear widespread and unresolved by standard dealership repairs. Safety Concern: While the issues may currently present as mechanical noises, I am deeply concerned that they may signal underlying defects in critical safety systems—such as steering control and braking performance. Unaddressed, these could potentially lead to steering failure, brake failure, or loss of control, especially during low-speed maneuvers where driver response time may be compromised due to mechanical unpredictability. Request for Investigation: I respectfully request that the NHTSA investigate these issues, as they appear to be affecting a growing number of new Honda Pilot vehicles across the 2023 to 2025 model years, the dealership do not know what to do.

STEERING

I purchased a brand-new 2025 Honda Pilot Elite, and within the first 1,000 miles of driving, I began noticing multiple concerning noises and performance issues: Steering Noise: At low speeds, particularly while turning, the steering system emits a subtle but persistent creaking noise/noises from the steering wheel area. The creaking is especially noticeable when making slow turns in parking lots or driveways. It appears to worsen in warmer temperatures and is consistent regardless of road condition. I brought the issue to the dealership's attention, and they kept the vehicle for approximately three weeks. They replaced the clock spring and airbag, claiming the noise was resolved. However, the creaking noise returned shortly after I resumed driving the vehicle. Brake Popping: There is also a popping/clicking noise coming from the front left brake area, especially when braking or shifting between drive and reverse. The dealership lubricated the brake hardware but did not resolve the issue. Despite Honda service attempts, the noises persist. Numerous other 2023–2025 Honda Pilot owners have reported similar symptoms online, many citing steering rack/pinion defects or unresolved brake component issues. These defects appear widespread and unresolved by standard dealership repairs. Safety Concern: While the issues may currently present as mechanical noises, I am deeply concerned that they may signal underlying defects in critical safety systems—such as steering control and braking performance. Unaddressed, these could potentially lead to steering failure, brake failure, or loss of control, especially during low-speed maneuvers where driver response time may be compromised due to mechanical unpredictability. Request for Investigation: I respectfully request that the NHTSA investigate these issues, as they appear to be affecting a growing number of new Honda Pilot vehicles across the 2023 to 2025 model years, the dealership do not know what to do.

ENGINE

Vehicle stopped at a stoplight for about two minutes. It shut itself off and would not restart wouldn’t go into neutral or do anything. There had been zero issues with this vehicle to date until this occurred. This happened in a very busy intersection my wife had to scramble to get the children out of the vehicle and up on the bank before they got rear ended by somebody. The police had the vehicle towed to our friends residence as the dealership couldn’t get it towed for several hours. The vehicle was towed from our friends residence on the morning of [XXX] The tow truck driver and my wife both tried starting the vehicle before it was towed to the dealership, it would not start. Only july 5th at Honda of turnersville , technician Mike said he hopped in the vehicle and it started right up and that there were no error codes. I believe he disconnected the battery and waited for the codes to clear before starting the vehicle and driving it into the shop. Where he plugged it in and found no error codes. The dealership technician then claimed he found and old error code in the memory that showed a bad battery. They replaced the battery. The dealership technician story makes no sense. If the battery was bad, the vehicle wouldn’t have started in the parking lot , I feel like I’m getting the run around and that they didn’t diagnose the actual problem. I currently have no faith that this is a safe vehicle and am scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

Vehicle stopped at a stoplight for about two minutes. It shut itself off and would not restart wouldn’t go into neutral or do anything. There had been zero issues with this vehicle to date until this occurred. This happened in a very busy intersection my wife had to scramble to get the children out of the vehicle and up on the bank before they got rear ended by somebody. The police had the vehicle towed to our friends residence as the dealership couldn’t get it towed for several hours. The vehicle was towed from our friends residence on the morning of [XXX] The tow truck driver and my wife both tried starting the vehicle before it was towed to the dealership, it would not start. Only july 5th at Honda of turnersville , technician Mike said he hopped in the vehicle and it started right up and that there were no error codes. I believe he disconnected the battery and waited for the codes to clear before starting the vehicle and driving it into the shop. Where he plugged it in and found no error codes. The dealership technician then claimed he found and old error code in the memory that showed a bad battery. They replaced the battery. The dealership technician story makes no sense. If the battery was bad, the vehicle wouldn’t have started in the parking lot , I feel like I’m getting the run around and that they didn’t diagnose the actual problem. I currently have no faith that this is a safe vehicle and am scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

The contact owns a 2025 Honda Pilot. The contact stated that while driving, the display on the instrument cluster was registering 75 MPH while in a 35 MPH zone. While the contact’s husband was driving on the highway, the speedometer registered 75 MPH in a 50-55 MPH zone. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case regarding the failure. The failure mileage was approximately 24,900.

ELECTRICAL SYSTEM

We were exiting the off ramp heading North on [XXX], exit [XXX] and when we slowed to about 5 mph the car shut off completely. No electrical power and the car would not re-start. Heavy traffic was bearing down on us and we could not move. About 20 minutes later the power returned. It was the auto idle restart that malfunctioned, we believe. There was no warning. The situation was dangerous. We took it to the dealer in Vancouver, WA and they found no warning messages. They told us to take the car back and drive it and always manually turn off the auto idle restart and it would be safe. They said Honda temporarily suspended the engineering request until July 7, 2025 and until then we just wait. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

Purchased vehicle 06-25-2025 with 6 miles on the odometer. Now has 78 miles. Whenever applying slight throttle pressure the vehicle lurges back and forth. As you applying accelerator pedal pressure the vehicle hesitates and then lurges forward.

STEERING

While operating the vehicle under normal conditions, the electric power steering system failed completely. The steering wheel became entirely unresponsive, effectively locking in place. My wife was forced to exert extreme effort to maneuver the vehicle safely off the roadway into a nearby parking lot. This created a serious life safety incident for her and others. Upon failure, the dashboard displayed multiple system errors and safety warnings, including: Auto High-Beam Problem “Manual controls available. See your dealer.” Electric Power Steering System Problem “Steering assist not available. Do not drive.” Brake System Problem “Brake performance may be reduced. See your dealer.” Brake Hold System Problem “Apply brake when stopped. See your dealer.” Vehicle Stability Assist System Problem “Reduced traction and handling. See your dealer.” Hill Start Assist Problem “Vehicle may roll upon brake release. See your dealer.” Trailer Stability Assist System Problem “See your dealer.” Hill Descent Control System Problem “Apply brake when descending. See your dealer.” After turning the vehicle off and restarting it, the steering assist returned temporarily. After arriving to the scene of the incident, I proceeded to the nearest Honda dealership for immediate inspection. The inspection took place on 06/23/2025 and no assignable root cause was found. The dealership attempted to return the vehicle to me at that time, but I refused.

STEERING

While driving at low speeds after the vehicle has warmed up there are popping: clicking sounds while turning. Has the vehicle looked at by Honda and of course they didn’t hear anything. Other vehicles have needed the steering rack recalled and I need a recall to be issued for my car. Brand new car should be making noise and no car should be making noise while driving like this. Get it together.

ENGINE

Unknown

FORWARD COLLISION AVOIDANCE

The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.

FUEL/PROPULSION SYSTEM

Random misfires in engine cylinders, excessive jerking

ENGINE

Random misfires in engine cylinders, excessive jerking

ELECTRICAL SYSTEM

Random misfires in engine cylinders, excessive jerking

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving with speed control on the vehicle will show warning light in dash and say something is blocking front camera sensor. Causing mirrors to tint automatically xm radio to stop Bluetooth problems and no crude control. Nothing blocking camera have to stop and restart vehicle. Throttle problems intermittent not smooth. To much throttle causing it to shift hard at start downshifting is hard and can also do this in reverse. Have had this at a dealer once and bring back again. They adjusted the throttle body. Seemed to do nothing.

ENGINE

While driving with speed control on the vehicle will show warning light in dash and say something is blocking front camera sensor. Causing mirrors to tint automatically xm radio to stop Bluetooth problems and no crude control. Nothing blocking camera have to stop and restart vehicle. Throttle problems intermittent not smooth. To much throttle causing it to shift hard at start downshifting is hard and can also do this in reverse. Have had this at a dealer once and bring back again. They adjusted the throttle body. Seemed to do nothing.

VISIBILITY/WIPER

The rear view mirror popped off the base. Result is driving without rear view mirror until repaired. This is a faulty design with the mirror hex base attached to the windshield and the mirror neck having a spring clip.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure

ELECTRICAL SYSTEM

My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure

SERVICE BRAKES

My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure

STEERING

Steering will make creaking/knocking noise any time the temp warms to 70 or more or if temp is below, after about an hours drive. Hundreds of reports online about this exact issue with dozens of videos, all with the exact same issue. Yet Honda has done nothing to solve the problem or investigate the safety impacts of leaving this issue unchecked. Happens when turning the wheel whether in motion or parked. Doesn’t matter.

POWER TRAIN

The message "emission system problem, power may be reduced, see your dealer" indicates a potential issue with your vehicle's emission control system, which may also be causing a reduction in engine power. I was told by the Honda Service Center, that i shouldn't drive it until it is serviced because the car might stall or engine damage may occur. The car only has 86 miles, I have had it less than a week. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes. How was your safety or the safety of others put at risk? I was told the car might stall Has the problem been reproduced or confirmed by a dealer or independent service center? It has been reported Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? See attachment.

ENGINE

The message "emission system problem, power may be reduced, see your dealer" indicates a potential issue with your vehicle's emission control system, which may also be causing a reduction in engine power. I was told by the Honda Service Center, that i shouldn't drive it until it is serviced because the car might stall or engine damage may occur. The car only has 86 miles, I have had it less than a week. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes. How was your safety or the safety of others put at risk? I was told the car might stall Has the problem been reproduced or confirmed by a dealer or independent service center? It has been reported Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? See attachment.

BACK OVER PREVENTION: WARNINGS

The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.

UNKNOWN OR OTHER

The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures.

SUSPENSION

I am experiencing a clicking and popping noise at low speeds and when turning or backing the vehicle. These sounds are getting louder and more frequent. I have checked on the Honda Forum and several owners have indicated a problem with the steering rack which they had replaced under warranty. Please look into this as there seems to be a large number of these issues occurring. As you well know steering safety is a major concern and cause for alarm. I have taken my vehicle in once and the service department could not duplicate the issue. It is occurring again and the earliest I can get in is May 12th. I have recorded the sound and it is definitely occurring. I have almost 15,000 miles on the vehicle and this started happening around 14,000 miles. Thank you in advance for your prompt attention to this safety issue.

STEERING

I have clicking,ticking noise coming from the stering wheel area during low spedd turning. i notice the noise around the front lef and right wheel area when I pulling in or out of parking spot

FORWARD COLLISION AVOIDANCE: WARNINGS

The cruise control quits intermittently while driving. It has since November 2024. The Honda Dealer says they do not have a fix. It increases driver fatigue and it surprises you as you are driving. The alert is to clean sensor, but cleaning doesn’t fix it. It has been inspected by Harr Honda and they can’t fix it.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The cruise control quits intermittently while driving. It has since November 2024. The Honda Dealer says they do not have a fix. It increases driver fatigue and it surprises you as you are driving. The alert is to clean sensor, but cleaning doesn’t fix it. It has been inspected by Harr Honda and they can’t fix it.

VEHICLE SPEED CONTROL

The cruise control quits intermittently while driving. It has since November 2024. The Honda Dealer says they do not have a fix. It increases driver fatigue and it surprises you as you are driving. The alert is to clean sensor, but cleaning doesn’t fix it. It has been inspected by Harr Honda and they can’t fix it.

POWER TRAIN

The transmission stutters between shifts. When I apply a healthy amount of throttle input (say 50% or so), the shifts feel very clean and crisp. When I'm at minimal throttle (but I need to creep along) or when I come close to a stop (not quite full stop) and get back into throttle, there is a noticeable delay in power from 1st to 2nd gear. If there's a delay in acceleration, it can create a dangerous scenario where I can't "escape" out of a situation I need too. It's very unsettling. I also feel stuttery down shifts while I'm braking and coming to a stop. The car lurches forward as I'm braking when it tries to execute its downshifts.

ENGINE

When shifting to reverse it shifts back to park And it will not move forward or reverse I nearly had someone rear ended me as I backed up from my driveway. This has happened numerous times that I am afraid to drive it. The mileage right now is only 216 miles since bought in December 2024.

POWER TRAIN

When shifting to reverse it shifts back to park And it will not move forward or reverse I nearly had someone rear ended me as I backed up from my driveway. This has happened numerous times that I am afraid to drive it. The mileage right now is only 216 miles since bought in December 2024.

LANE DEPARTURE: ASSIST

The system just shuts down. It may start working again but when it shuts down it is like you put on the brakes. Is usafe if you are being followed. 65

LANE DEPARTURE: WARNING

The system just shuts down. It may start working again but when it shuts down it is like you put on the brakes. Is usafe if you are being followed. 65

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The system just shuts down. It may start working again but when it shuts down it is like you put on the brakes. Is usafe if you are being followed. 65

SUSPENSION

Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps.

STEERING

Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was travelling northbound in the right lane, of two lanes, on Hwy 55 in St. Louis Tuesday around 0715 when my Honda Pilot suddenly braked very hard; the Collision Mitigation Braking System (CMBS) had gone off without reason. I was in a construction zone and I was probably traveling about 50 miles per hour. There were no barriers immediately in front of me, as in a hard curve left or right and definitely no vehicle in front of me and thankfully no vehicle behind me, considering the normal bumper-to-bumper morning traffic. I did not come to a complete stop, well I don't think I did, but slowed greatly enough that all vehicles on my left driving past me fairly fast. I was in shock and confused unable to figure out happened. After a brief assessment of my surrounding I accelerated and continued on my way to work. If someone has been following me I have no doubt they would have collided with me, worse it could have been a tractor trailer! I got to work and was mentally shot for the rest of the day. The dealer was friendly, somewhat empathetic and I scheduled a maintenance check up. I have owned the car less than one month of this this report. I am already looking for a new vehicle and will NEVER own a Honda again. Driving this vehicle with that CMBS that can go off randomly, a/k/a "phantom brake" is nerve raking. I do my best to remember disable the system before driving. Sadly, a system I would ordinarily enjoy having. Also, I now fear following other Honda drivers because if their CMBS fail I might crash into them! The idea Honda has not repaired this or a recalled their vehicles is mind bending; this could cause fatalities! Frankly, their complacency is nothing short of apathy for human life. I am going to lose thousands of dollars getting out of this vehicle, which I find unacceptable and cruel. I am happy to testify to this account and am telling you this is nothing short of my sworn statement.

FORWARD COLLISION AVOIDANCE: WARNINGS

Vehicle collision system for warning distance was placed to low setting. Driving about 30mph with no cars in front but a large dually on my left lane and a truck on my right lane, similar speed or slightly less, all of us 3 approaching an under construction intersection. Neither car came in my lane yet my system warned me to break and then activated the brakes forcefully. Rear passenger witnessed also and agreed they saw no cause to trigger sudden breaking. No car behind me or else we would have been rear ended. Tried turning system completely off but it resets every time at car startup.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Vehicle collision system for warning distance was placed to low setting. Driving about 30mph with no cars in front but a large dually on my left lane and a truck on my right lane, similar speed or slightly less, all of us 3 approaching an under construction intersection. Neither car came in my lane yet my system warned me to break and then activated the brakes forcefully. Rear passenger witnessed also and agreed they saw no cause to trigger sudden breaking. No car behind me or else we would have been rear ended. Tried turning system completely off but it resets every time at car startup.

FUEL/PROPULSION SYSTEM

Every time I fill my car up with gas and I set the nozzle to shut off automatically when it is full of gas, gas spits out all over my car and on the pavement. I called the dealership and they said this is normal. I do not feel that it should be. Also, whenever I drive my car it acts as if it has no power and it almost feels like it’s missing or not getting enough gas or something.

ELECTRICAL SYSTEM

The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000.

POWER TRAIN

Jerky transmission from 1gear to 2nd gear . Most noticable when engine is cold.

UNKNOWN OR OTHER

I was coming out of a parking lot so I was braking. My car suddenly surged even though my foot was on the brake. I pushed the brake harder and harder my car moved about 20 ft. toward a curb before it stopped. We are contacting the dealer to have it checked. No reports where filed. There was no warning before it happened. It speed up like it was accelerating to go on the expressway.

LANE DEPARTURE: WARNING

My car is cycling through warnings about several systems including braking, power steering, trailer stability assist, electric parking break, emissions, low speed braking, collision mitigation, cruise control, electric power steering.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My car is cycling through warnings about several systems including braking, power steering, trailer stability assist, electric parking break, emissions, low speed braking, collision mitigation, cruise control, electric power steering.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My car is cycling through warnings about several systems including braking, power steering, trailer stability assist, electric parking break, emissions, low speed braking, collision mitigation, cruise control, electric power steering.

UNKNOWN OR OTHER

Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SPEED CONTROL

Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

The contact owns a 2025 Honda Pilot. The contact stated that while driving 74 MPH, the vehicle unintendedly decelerated to 50 MPH. The message "Front Driver's Assist System Cannot Operate - Clean Area Some" was displayed. The contact stated while in the process of pulling over to the side of the road, the vehicle accelerated as needed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the front radar had gone into LIMP mode and was misaligned. The dealer realigned the radar. Additionally, the dealer informed the contact that it was a known failure and that the front radar of the vehicle could become misaligned after hitting a pothole. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,172.

UNKNOWN OR OTHER

My trunk is getting full of water every time is rain,and I haven’t even use my trunk and my vehicle is not even close to 2,000 mile,

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When we have taken this vehicle on the highway or interstate, the Adaptive Cruise Control randomly disengages while driving and renders any cruise options unusable. When this happens the vehicle brakes hard while driving. The braking system also randomly brakes hard while driving, even if the cruise control is working. This is a huge safety concern as we are on the highway and interstate with several other vehicles around us. We are worried we will get in an impact collision from the rear. We have taken this vehicle to a certified Honda repair center four times for this specific concern and this 4th occurrence, the Pilot has been there for over 27 days with no resolution. This is a brand new vehicle and we have had this safety issue/faulty ACC since we purchased it.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When we have taken this vehicle on the highway or interstate, the Adaptive Cruise Control randomly disengages while driving and renders any cruise options unusable. When this happens the vehicle brakes hard while driving. The braking system also randomly brakes hard while driving, even if the cruise control is working. This is a huge safety concern as we are on the highway and interstate with several other vehicles around us. We are worried we will get in an impact collision from the rear. We have taken this vehicle to a certified Honda repair center four times for this specific concern and this 4th occurrence, the Pilot has been there for over 27 days with no resolution. This is a brand new vehicle and we have had this safety issue/faulty ACC since we purchased it.

UNKNOWN OR OTHER

On Tues. Feb.11, 2025, I was at a stop light when the car went into reverse on it's own. Then, when driving, the car went into neutral on it's own. Again, at a stop light, the car went into reverse. I had the car towed to dealership that day. I was sent a msg. that the shifter is defective and that a new one would be ordered. There were two msgs. on the dash when this issue occurred. One stated a transmission problem and the other was a blind spot problem. I am currently waiting for the service dept. to get back to me. I had my two young grandsons in the car with me as well as my husband. It was terrifying.

LANE DEPARTURE: BLIND SPOT DETECTION

On Tues. Feb.11, 2025, I was at a stop light when the car went into reverse on it's own. Then, when driving, the car went into neutral on it's own. Again, at a stop light, the car went into reverse. I had the car towed to dealership that day. I was sent a msg. that the shifter is defective and that a new one would be ordered. There were two msgs. on the dash when this issue occurred. One stated a transmission problem and the other was a blind spot problem. I am currently waiting for the service dept. to get back to me. I had my two young grandsons in the car with me as well as my husband. It was terrifying.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

During the most recent weather, light snow, the sensor on the front of the car ices over and disables many of the safety features while driving. The driver will get a caution alert on the dash that says "some" safety features "May" be disabled. However, there is no information about which ones or why. This particular issue has happened multiple times in inclement weather. Also I know it's a problem as while in the dealership many were calling asking g about why this was happening. It is a danger to drivers. If they heated the "H" emblem, where the radar sensor is, it would not be a problem. I have included photos of the dash at the time along with photos of the emblem iced over and the general conditions outside at the time, very light snow

FORWARD COLLISION AVOIDANCE: WARNINGS

During the most recent weather, light snow, the sensor on the front of the car ices over and disables many of the safety features while driving. The driver will get a caution alert on the dash that says "some" safety features "May" be disabled. However, there is no information about which ones or why. This particular issue has happened multiple times in inclement weather. Also I know it's a problem as while in the dealership many were calling asking g about why this was happening. It is a danger to drivers. If they heated the "H" emblem, where the radar sensor is, it would not be a problem. I have included photos of the dash at the time along with photos of the emblem iced over and the general conditions outside at the time, very light snow

BACK OVER PREVENTION: WARNINGS

During the most recent weather, light snow, the sensor on the front of the car ices over and disables many of the safety features while driving. The driver will get a caution alert on the dash that says "some" safety features "May" be disabled. However, there is no information about which ones or why. This particular issue has happened multiple times in inclement weather. Also I know it's a problem as while in the dealership many were calling asking g about why this was happening. It is a danger to drivers. If they heated the "H" emblem, where the radar sensor is, it would not be a problem. I have included photos of the dash at the time along with photos of the emblem iced over and the general conditions outside at the time, very light snow

ELECTRICAL SYSTEM:ADAS

The contact owns a 2025 Honda Pilot. The contact stated while driving 45 MPH in the rain, the Honda emblem became wet, and the driver assist features stopped working properly. The message displayed was sensor obstructed which may affect some of the driver assist features. The vehicle was taken to a dealer but was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 2,700.

UNKNOWN OR OTHER

Hello, I am writing to report an issue I discovered with my new 2025 Honda Pilot EXL, which I purchased in October 2025. On January 5, 2025, while inspecting the engine, I noticed that the protective cover on the wiring harness was wrapped with black electrical tape. This tape was shredded and peeling away from the plastic pipe cover, likely due to heat or other factors. I was surprised and concerned to find such a low-quality material used in this location. The tape's deterioration raises concerns about potential damage to the wiring itself due to heat exposure. I am also worried about the long-term reliability and safety implications, including the possibility of a fire. I drove approximately 40 miles round trip to the Honda dealership where I purchased the vehicle. They dismissed my concerns, stating that this was "normal" and simply advised me to purchase more electrical tape from a home improvement store and re-wrap the harness myself. They refused to perform any repair or replacement. I question why Honda would not use heat-resistant tape in this engine compartment area, especially given the potential for high temperatures. Using a more robust, heat-resistant material would provide greater safety and prevent the current issue. I believe this is a design flaw that needs to be addressed.

ELECTRICAL SYSTEM

Hello, I am writing to report an issue I discovered with my new 2025 Honda Pilot EXL, which I purchased in October 2025. On January 5, 2025, while inspecting the engine, I noticed that the protective cover on the wiring harness was wrapped with black electrical tape. This tape was shredded and peeling away from the plastic pipe cover, likely due to heat or other factors. I was surprised and concerned to find such a low-quality material used in this location. The tape's deterioration raises concerns about potential damage to the wiring itself due to heat exposure. I am also worried about the long-term reliability and safety implications, including the possibility of a fire. I drove approximately 40 miles round trip to the Honda dealership where I purchased the vehicle. They dismissed my concerns, stating that this was "normal" and simply advised me to purchase more electrical tape from a home improvement store and re-wrap the harness myself. They refused to perform any repair or replacement. I question why Honda would not use heat-resistant tape in this engine compartment area, especially given the potential for high temperatures. Using a more robust, heat-resistant material would provide greater safety and prevent the current issue. I believe this is a design flaw that needs to be addressed.

ELECTRICAL SYSTEM

Backup Camera not functioning. Black screen when car is in reverse.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My brand new 2025 Honda Pilot frequently (several times per week) will deploy the CMBS (Collision Mitigation Braking System) causing the brakes to be applied harshly and bringing the vehicle to a near stop, despite there being nothing in the road ahead, behind, or to the sides of the vehicle. This happened the first time with only 100 miles on the vehicle. My concern for safety is that sudden unexpected braking could cause an accident and lead to potential injury/death. I've had the vehicle to the dealership 5 times and they've had a handful of excuses. First the alignment of the car was off. Next was a replacement of the radar unit, which they believed to be faulty. The next visits resulted in my Honda tech telling me that a "large radio tower" near where I live are causing interference with the system. However when I received the paper work it says there are large power lines causing interference. I live in a small town and there are no large power lines or large radio towers visible from where I live. I believe Honda is making excuses to get me to stop bothering them with this issue. After all of these trips, Honda is refusing to look at the vehicle again, despite it's behavior putting myself and my family at risk. There were no warning lamps, messages, or anything other symptoms prior to this happening.

VEHICLE SPEED CONTROL

Shifting from 1st, 2nd, 3rd gears is delayed/hesitant. Extremely noticeable at low speeds when releasing accelerator or braking. Unable to predict speed when coming to a smooth stop, occasionally feels like it lurches forward when it tries to downshift upon braking. Desperately needs software update to TCM, as mentioned hundreds of times elsewhere online. Does not 'train' itself to mitigate this problem.