2023 HONDA PILOT

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Risk: An engine stall or loss of power can increase the risk of a crash or injury.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

Risk: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

SEATS:CRITICAL FASTENERS

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

STEERING

When trying to drive my vehicle i noticed the steering wheel became hard to turn. I was able to get a tow truck to drop my vehicle off at the dealership to get it looked at. The dealership is telling me that it is due to a steering problem needing a rack and pinion part. This vehicle is a 2023 Honda Pilot which was just purchased by me in April. There hasnt been any issue until now.

VISIBILITY/WIPER

While parked, I heard a pop. Later on there was a crack in the windshield around the camera. Nothing impacted the windshield this looks definitely like a stress fracture but the dealership was not helpful.

UNKNOWN OR OTHER

The back glass suddenly shattered. No cause was discovered. It was not vandalism. There was no prior damage to the back glass. We were seated in the front seats. Normally, we would have had our grandchildren in the back seats closest to the glass. I looked it up on the Internet and found out that this occurrence is fairly common among Honda makes. I took pictures of the damage and filed a claim with my insurance company. No warning occurred before the glass shattered.

SEAT BELTS

For the middle row, right passenger seat, the seat belt alert (visual and audio alert) goes off even when the passenger is properly buckled in. It is intermittent. This is a safety issue as the alert keeps beeping throughout the journey. The beeping can be very distracting when driving due to the noise, and also as it raises concern of safety. My workaround is not to use that seat (an inconvenience), or use the seat without a seatbelt buckled in (safety). Dealership dismissed it as a non-issue as they could not replicate it because the issue is intermittent. The vehicle is out of the bumper-to-bumper warranty thus discovery and fixing the issue (if there is any) will be out of my pocket. I have seen others mention this issue so it is not isolated to my car but rather to this model and year.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Twice in the past week the collision mitigation braking system engaged without reason and the vehicle suddenly braked while I was driving

FUEL/PROPULSION SYSTEM

Dear [NHTSA or Honda Customer Service], I am submitting this complaint to raise a serious safety concern regarding the automatic engine shutoff feature in my 2023 Honda Pilot EX-L. While parked and talking to the dealer, I left my vehicle running with the air conditioning on and my older children in the back seat. Despite the key being inside the car and the engine running, the vehicle shut off automatically after approximately 30 minutes, disabling the air conditioning without any clear warning. This happened in the desert heat, creating an extremely dangerous situation for my children, who were sitting in a vehicle that quickly began to overheat. At no point were we warned by the dealer, the vehicle itself, or any documentation that this idle shutoff would activate even when occupants are inside the car. This is an unacceptable and unsafe default behavior. While I understand the intention behind the feature may be related to fuel or emissions concerns, it should never override the need for cabin cooling when passengers—especially children—are present. This feature should: •Include more prominent audible and visual warnings •Be easily disabled or extended by the driver •Be reconsidered entirely when rear seat occupancy is detected I urge the NHTSA and/or Honda to take this issue seriously and issue a recall, software update, or safety bulletin to allow owners to override or disable this idle shutoff function under safe, supervised circumstances. This is a family vehicle, and no feature should put occupants at risk of heat-related injury. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.

ELECTRICAL SYSTEM

7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.

SERVICE BRAKES

7/25/2025 i was driving my wife’s pilot between 55 and 60 mph when the vehicle alerted me to several warnings and the braking system stuck at the top of the pedal not allowing the vehicle to slow in a construction zone. I was able to limp the vehicle home but the vehicle was extremely difficult to slow at red lights. The vehicle was towed from residence after sitting and the tow truck driver said the vehicle was not showing any warning signs. The dealership in paducah test drove the vehicle and did not see anything wrong with it. They subsequently checked and there was a diagnostic for brake booster failure. The vehicle has 41,000 miles on it. In addition it went to the dealership at 9,981 miles for electronic parking brake sticking and the ike dealership said there was nothing wrong. There are other reports of woners on youtube who have had this failure or similar with one member having to ditch the vehicle. I almost wrecked and hit a vehicle that slowed in front of me. The system thew error codes to include failure in electronic steering, transmission, hill descent, electronic braking, and others. I recorded the errors on the dash. This vehicle has also thrown airbag error with only a few thousand miles. The vehicle has side panels that have fallen off and and seals on the panoramic sunroof that have failed.

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2023 Honda Pilot. The contact stated that while shifted into reverse, there was an abnormal popping and cracking sound coming from the driver’s side roof. The failure became worse over time. The vehicle was taken to a dealer where it was diagnosed and determined that the struts needed to be replaced. The vehicle was taken to a dealer and the contact was informed that there were improper welds underneath the third-row seats on the cross member, and that the cross member needed to be properly welded. The vehicle was taken to a body shop and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

FUEL/PROPULSION SYSTEM

Vehicle when entering traffic hesitates for 2 to 3 seconds and then surges forward real fast. No warning lights or or messages. Very scary and dangerous . feels like you do not have control of vehicle....This has happened only twice since I have owned the vehicle. I purchased the vehicle new from a dealer...

VISIBILITY/WIPER

Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)

ELECTRICAL SYSTEM

I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.

FUEL/PROPULSION SYSTEM

I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.

VEHICLE SPEED CONTROL

I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.

VEHICLE SPEED CONTROL

Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025

AIR BAGS

Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025

ELECTRICAL SYSTEM

All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

POWER TRAIN

All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

ENGINE

All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

STEERING

Clicking and groaning noise when turning the steering wheel. Happens at any speed including when stopped. Randomly started happening one day.

SEATS

Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).

SEAT BELTS

Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).

STRUCTURE:BODY

1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.

ELECTRICAL SYSTEM

1. Rear tailgate latch will not always release when pressing the dashboard button or remote fob button. The tailgate will attempt to rise, go about 1/2 inch, stop, beep 3 times and then close again. It can only be opened after this by manually pulling on the outside handle and giving it a sharp jerk upwards. 2. While trying to investigate a metallic tapping sound in the rear of the vehicle, I looked under the rear bumper and located a wiring bundle that had lost its support from a plastic clamp. The bundle was frayed, and there were exposed and frayed wires visible showing the copper inside the insulation.

SEATS

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. There was an abnormally loud grinding sound coming from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering system needed to be replaced. The vehicle was repaired but the failure persisted. Additionally, the contact stated that the driver's seat was moving whenever the brake pedal was depressed. There were no warning lights illuminated. The vehicle was taken to another local dealer, Motor Werks of Barrington (1475 S Barrington Rd, Barrington, IL 60010); who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 8,468.

STEERING

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. There was an abnormally loud grinding sound coming from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering system needed to be replaced. The vehicle was repaired but the failure persisted. Additionally, the contact stated that the driver's seat was moving whenever the brake pedal was depressed. There were no warning lights illuminated. The vehicle was taken to another local dealer, Motor Werks of Barrington (1475 S Barrington Rd, Barrington, IL 60010); who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 8,468.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2023 Honda Pilot. The contact stated while the vehicle was parked, the support from the moon roof was torn. There were no warning lights illuminated. The contact stated that without the supports, the moon roof would not be able to be covered. The vehicle was then taken to a dealer who diagnosed the vehicle with fractured supports, enabling the curtain to move. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

ELECTRICAL SYSTEM

I purchased a used Honda Pilot and in less than 30 days I'm having problems with some electrical wiring harness. The dealership wants me to pay for the repairs. The error message that showed up "auto idle stop ignition problem see your dealership"

UNKNOWN OR OTHER

Transmission light came on and said: “Emissions system problem. Power may be reduced. See your dealer.” Spoke to dealer who said they are unsure how this could have occurred possibly wear. The vehicle has 41k miles and I’m the only owner. Also said the cam plate is leaking oil which caused the sensors to be damaged and causes the vehicle to lose power while driving

ENGINE

Transmission light came on and said: “Emissions system problem. Power may be reduced. See your dealer.” Spoke to dealer who said they are unsure how this could have occurred possibly wear. The vehicle has 41k miles and I’m the only owner. Also said the cam plate is leaking oil which caused the sensors to be damaged and causes the vehicle to lose power while driving

ENGINE

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The emissions system continues to malfunction despite multiple repair attempts, with the emission sensor reactivating as recently as February 2025. The VTC oil control valve also previously leaked but was replaced. The battery and seatbelt buckle issues were successfully resolved. The vehicle and components are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The emissions system malfunction may impair engine performance or emissions control, creating potential environmental and mechanical hazards. While the seatbelt and battery issues have since been resolved, they previously created safety risks—such as an unreliable restraint system warning and unexpected failure to start the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the dealership (Winter Haven Honda) has confirmed the emissions system fault multiple times, including diagnostic sessions in December 2024, January 2025, and February 2025. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been repeatedly inspected by the dealership in consultation with American Honda Motor Co. No inspections by police or insurance representatives have been reported. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The emissions warning light first appeared on December 9, 2024, and continued to reappear on December 12, 2024, January 7, 2025, and again in February 2025. These warning messages clearly indicate an unresolved system issue

POWER TRAIN

Vehicle stopped with no warning while waiting in traffic at a red light and it took a while to restart. Same thing happened while parked in a lot waiting. The former issue was dangerous as I was in traffic with numerous vehicles moving around me with my family in the car as I got out to check the problem under the hood. The latter issue happened while out of town which is scary and dangerous considering it was a remote area.

ENGINE

Vehicle stopped with no warning while waiting in traffic at a red light and it took a while to restart. Same thing happened while parked in a lot waiting. The former issue was dangerous as I was in traffic with numerous vehicles moving around me with my family in the car as I got out to check the problem under the hood. The latter issue happened while out of town which is scary and dangerous considering it was a remote area.

UNKNOWN OR OTHER

Vehicle stopped with no warning while waiting in traffic at a red light and it took a while to restart. Same thing happened while parked in a lot waiting. The former issue was dangerous as I was in traffic with numerous vehicles moving around me with my family in the car as I got out to check the problem under the hood. The latter issue happened while out of town which is scary and dangerous considering it was a remote area.

FORWARD COLLISION AVOIDANCE: WARNINGS

While driving the pilot warning alerts popped up that none of the collision detection, lane assist, cruise control, and seemingly all radar related systems were working. Additionally, the headlights turned off. We have brought this to the Honda dealer on now three occasions, and there doesn’t seem to be any understanding of why this is happening. On the evening of March 11 this issue happened again after the dealership having the car for a week to “fix “this problem and the lights turned off on an unlit road almost causing an accident. The car is again back at the dealer, who apparently is working with Honda again. I have seen this type of problem reported for other 2023 Honda vehicles, including the pilot, passport, and CRV on various Internet forums.

ELECTRICAL SYSTEM

While driving the pilot warning alerts popped up that none of the collision detection, lane assist, cruise control, and seemingly all radar related systems were working. Additionally, the headlights turned off. We have brought this to the Honda dealer on now three occasions, and there doesn’t seem to be any understanding of why this is happening. On the evening of March 11 this issue happened again after the dealership having the car for a week to “fix “this problem and the lights turned off on an unlit road almost causing an accident. The car is again back at the dealer, who apparently is working with Honda again. I have seen this type of problem reported for other 2023 Honda vehicles, including the pilot, passport, and CRV on various Internet forums.

EXTERIOR LIGHTING

While driving the pilot warning alerts popped up that none of the collision detection, lane assist, cruise control, and seemingly all radar related systems were working. Additionally, the headlights turned off. We have brought this to the Honda dealer on now three occasions, and there doesn’t seem to be any understanding of why this is happening. On the evening of March 11 this issue happened again after the dealership having the car for a week to “fix “this problem and the lights turned off on an unlit road almost causing an accident. The car is again back at the dealer, who apparently is working with Honda again. I have seen this type of problem reported for other 2023 Honda vehicles, including the pilot, passport, and CRV on various Internet forums.

POWER TRAIN

Slow acceleration at the speed between 0 to 30 mpg. Doesn’t shift smoothly and hesitate. Not enough power on the highway

VEHICLE SPEED CONTROL

Slow acceleration at the speed between 0 to 30 mpg. Doesn’t shift smoothly and hesitate. Not enough power on the highway

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Automatic Braking System (ABS) automatically applied brakes when I was 2 car lengths behind a vehicle that was turning and the sensor detected the vehicles brake lights. There was enough space between my vehicle and the one in front of me that was turning for me to stop if needed.

SERVICE BRAKES

Automatic Braking System (ABS) automatically applied brakes when I was 2 car lengths behind a vehicle that was turning and the sensor detected the vehicles brake lights. There was enough space between my vehicle and the one in front of me that was turning for me to stop if needed.

ELECTRICAL SYSTEM

The contact owns a 2023 Honda Pilot. The contact stated while driving at approximately 30 MPH, the advanced driver assistance system was unintendedly activated, causing the vehicle to become difficult to maneuver. No warning light was illuminated; however, the "Clear the Sensor" message was displayed on the instrument panel. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

LANE DEPARTURE: BLIND SPOT DETECTION

If there is rain, snow, fog, moisture or salt from the roads builds up or collects on the emblem of my pilot, I get a warning saying something to the effect of “ Some Driver Assist Systems cannot operate clean area shown”. This is quite dangerous when you live in the Midwest snowbelt. You can’t always pull over and clean it. The system will repeat the message even after acknowledging the issue, if it clears itself or improves, which is equally alarming.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

If there is rain, snow, fog, moisture or salt from the roads builds up or collects on the emblem of my pilot, I get a warning saying something to the effect of “ Some Driver Assist Systems cannot operate clean area shown”. This is quite dangerous when you live in the Midwest snowbelt. You can’t always pull over and clean it. The system will repeat the message even after acknowledging the issue, if it clears itself or improves, which is equally alarming.

FORWARD COLLISION AVOIDANCE: WARNINGS

If there is rain, snow, fog, moisture or salt from the roads builds up or collects on the emblem of my pilot, I get a warning saying something to the effect of “ Some Driver Assist Systems cannot operate clean area shown”. This is quite dangerous when you live in the Midwest snowbelt. You can’t always pull over and clean it. The system will repeat the message even after acknowledging the issue, if it clears itself or improves, which is equally alarming.

UNKNOWN OR OTHER

Door locks do not respond. I will use the driver unlock button on the driver door panel, or sometimes by key fob, and the driver door will unlock, but the passenger (with less frequency than rear) and rear doors will remain locked. Sometimes they will all work. Generallly it’s the rear doors. Very intermittent and hard to reproduce. They tend to stay locked until I power the vehicle off.

SEAT BELTS

‘23 pilot will signal an alarm stating I have an unsecured passenger in my middle row (while my passenger is properly secured via the seatbelt). If my passenger pushes or jiggles the seatbelt at the clasp (where is latches together at the seat), it will turn off for a moment and then begin again. I’m not sure if this is a wiring issue, sensor issue or defective part, but this seems like a safety issue.