2020 HONDA PILOT

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

BACK OVER PREVENTION:DISPLAY FUNCTION

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

TIRES

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

ELECTRICAL SYSTEM:SOFTWARE

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

EQUIPMENT:OTHER:LABELS

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Risk: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

ELECTRICAL SYSTEM:SOFTWARE

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

ENGINE

Engine auto off at an intersection. Would not restart. Burned up starter. Towed to Honda dealership. Rod bearing spun causing catastrophic damage to engine. Honda Care Extended warranty is covering at least part of the cost to replace either the shortblock, or possibly replace entire engine. No decision on which just yet.

POWER TRAIN

Last time I changed my oil I had bronze colored flakes of metal in my oil. It looked like parts of the main connecting rod bearing material. No running problems YET, but will likely fail soon. I've kept up on oil changes every 5-7K. 89K on vehicle. Please do something about a full recall on this issue and include this report into the affected VINs.

UNKNOWN OR OTHER

I am the original owner of my Honda Pilot and have always taken the vehicle to Honda dealerships for all scheduled maintenance and service. On [XXX], I noticed the air conditioning was blowing only warm air, with no cold air at all. I scheduled an appointment at Germain Honda in Beavercreek, Ohio, where the vehicle was inspected on July 28, 2025. I was informed that the A/C system had suffered what is often called “A/C black death” and that the entire A/C system would need replacement at a cost of $6,753.93. I was also told that no parts were available and that I would be contacted when they became available. I have not been contacted since. When I asked why this happened, I was told it was rare and that I was just unlucky. However, my own research has shown that many Honda Pilot owners (and likely Ridgeline owners as well) have experienced the same failure, sometimes repeatedly, even after dealer repairs. Honda has issued recalls and extended warranties for A/C failures in other models such as the Civic and CR-V, but not for the Pilot, despite widespread reports. This is a serious safety issue. Where I live, July and August were extremely hot. The lack of A/C made the vehicle unsafe to operate, as every year children and pets tragically die in overheated vehicles. Driving without functional A/C in extreme heat creates a health hazard for families. I was unable to use my vehicle at all during these peak summer months. My Pilot has fewer than 100,000 miles, has been well maintained, and should not have suffered a complete A/C system failure this early in its life. Honda has clearly known about systemic A/C issues in multiple models yet has not taken responsibility for Pilot owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

ELECTRICAL SYSTEM

The LKAS camera stopped working and it won’t allow any of the connected systems to operate including ACC, emergency brake assist, cruise control, etc.

LANE DEPARTURE: ASSIST

The LKAS camera stopped working and it won’t allow any of the connected systems to operate including ACC, emergency brake assist, cruise control, etc.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The LKAS camera stopped working and it won’t allow any of the connected systems to operate including ACC, emergency brake assist, cruise control, etc.

ELECTRICAL SYSTEM

While stopped at red light the auto off feature engaged and the car stalled out when restarting. This has happened multiple times since buying the vehicle

ENGINE

While stopped at red light the auto off feature engaged and the car stalled out when restarting. This has happened multiple times since buying the vehicle

LANE DEPARTURE: ASSIST

All safety features on the dashboard have lit up all are constantly on. Honda America states no open recall, I see many forums for Honda owners having this issue that also impacts safety

UNKNOWN OR OTHER

All safety features on the dashboard have lit up all are constantly on. Honda America states no open recall, I see many forums for Honda owners having this issue that also impacts safety

ELECTRICAL SYSTEM

All safety features on the dashboard have lit up all are constantly on. Honda America states no open recall, I see many forums for Honda owners having this issue that also impacts safety

LANE DEPARTURE: WARNING

I own a 2020 Honda Pilot EX with approximately 58,000 miles. Every time I drive on two-lane roads, I receive a bright orange “Brake” warning from the Automatic Emergency Braking system when vehicles in the opposite lane are passing by. The system falsely detects an imminent collision, even though the oncoming vehicles are safely in their lane. The system then applies the brakes unnecessarily. Most of the time it brakes mildly, but on at least two occasions it has braked very hard, causing the vehicle behind me to nearly rear-end my car. This creates a significant and dangerous situation, as it could easily cause an accident. I now have to disable the automatic braking system every time I drive. During my last drive, after disabling the system, I received a warning message stating: “ABS Failure — Take to Dealer.” I have also experienced dangerous behavior from the Lane Departure Warning/Assist system. When exiting the freeway, if the lane lines disappear or become unclear, the vehicle has slammed on the brakes suddenly. On one occasion, this caused me severe whiplash. Thankfully, I was alone in the car — if my young children had been passengers, they could have suffered serious neck injuries. I have taken the vehicle to the Honda dealer and independent mechanics. Each time, they have only cleared the codes and told me it was due to “dirty sensors.” The warnings and braking issues, however, keep coming back. This issue is persistent, reproducible, and unsafe. The Automatic Emergency Braking, Lane Departure, and ABS systems are not functioning properly and create a real danger to myself, my passengers, and other drivers on the road.

FORWARD COLLISION AVOIDANCE: WARNINGS

I own a 2020 Honda Pilot EX with approximately 58,000 miles. Every time I drive on two-lane roads, I receive a bright orange “Brake” warning from the Automatic Emergency Braking system when vehicles in the opposite lane are passing by. The system falsely detects an imminent collision, even though the oncoming vehicles are safely in their lane. The system then applies the brakes unnecessarily. Most of the time it brakes mildly, but on at least two occasions it has braked very hard, causing the vehicle behind me to nearly rear-end my car. This creates a significant and dangerous situation, as it could easily cause an accident. I now have to disable the automatic braking system every time I drive. During my last drive, after disabling the system, I received a warning message stating: “ABS Failure — Take to Dealer.” I have also experienced dangerous behavior from the Lane Departure Warning/Assist system. When exiting the freeway, if the lane lines disappear or become unclear, the vehicle has slammed on the brakes suddenly. On one occasion, this caused me severe whiplash. Thankfully, I was alone in the car — if my young children had been passengers, they could have suffered serious neck injuries. I have taken the vehicle to the Honda dealer and independent mechanics. Each time, they have only cleared the codes and told me it was due to “dirty sensors.” The warnings and braking issues, however, keep coming back. This issue is persistent, reproducible, and unsafe. The Automatic Emergency Braking, Lane Departure, and ABS systems are not functioning properly and create a real danger to myself, my passengers, and other drivers on the road.

ENGINE

I have a 2020 Honda Pilot (VIN [XXX] ) and have experienced RPM fluctuations when trying to maintain speed. I'm concerned these issues may be related to ODI investigation PE25008 and further use of my vehicle without having it inspected may result in a crash, fire and/or complete engine failure. The engine has not operated smoothly for months, and my mechanic has not been able to figure out why. It feels like the engine is struggling to maintain a steady RPM, leading to bouncing or surging in power. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Rough Shifting at lower speeds when accelerating and deceleration. Very hard jerk while driving with family in the car. Hard jerk happened occasionally and produces no codes. Dealer and mechanic say they can't do anything without codes.

UNKNOWN OR OTHER

Since purchasing the vehicle there was a leak under the driver's side console after heavy rains. After multiple trips to the dealer they directed us to replace the windshield. We did so (under protest). The leak still existed. The dealership determined that there was a gap at the A pillar. We worry that this is related to the Sturcture recall about missing welds. Honda will not admit to any issue.

ELECTRICAL SYSTEM

Since purchasing the vehicle there was a leak under the driver's side console after heavy rains. After multiple trips to the dealer they directed us to replace the windshield. We did so (under protest). The leak still existed. The dealership determined that there was a gap at the A pillar. We worry that this is related to the Sturcture recall about missing welds. Honda will not admit to any issue.

STRUCTURE:BODY

Since purchasing the vehicle there was a leak under the driver's side console after heavy rains. After multiple trips to the dealer they directed us to replace the windshield. We did so (under protest). The leak still existed. The dealership determined that there was a gap at the A pillar. We worry that this is related to the Sturcture recall about missing welds. Honda will not admit to any issue.

AIR BAGS

Front airbags did not deploy during a head on collision and rollover crash

ENGINE

The bearings went out on cylinder number 5. The engine is torn down at the present time at the dealership. There was no warning. It is our understanding that other 3.5 l engines have had this happen. Our vehicle just wasn’t included in this recall. I think the recall needs expanded.

LANE DEPARTURE: ASSIST

The dashboard looks like a christmas tree all the brake lights are on, I googled this and its supposedly a known issues. I'm not sure if the brakes are safe or not.

LANE DEPARTURE: WARNING

The dashboard looks like a christmas tree all the brake lights are on, I googled this and its supposedly a known issues. I'm not sure if the brakes are safe or not.

FORWARD COLLISION AVOIDANCE: WARNINGS

The dashboard looks like a christmas tree all the brake lights are on, I googled this and its supposedly a known issues. I'm not sure if the brakes are safe or not.

ELECTRICAL SYSTEM

Car intermittently won’t start due to insufficient battery charge. Jump starting will start the car. Dealership testing of battery and charging system determined no issues. However, issue reoccurs. Suspect charging doesn’t occur until battery reaches a minimum voltage level which is currently set too low. Safety issue in that car starting is unreliable.

ENGINE

I’m reaching out regarding a persistent and hazardous issue with the Auto Stop/Start function on my vehicle. The system routinely fails when stopping at lights and stop signs, causing the engine to shut off and not restart. On several occasions, the vehicle has shut off while in motion—on highways, at intersections, and in the middle of roadways—putting me and others at serious risk. I brought the vehicle to John Eagle Honda of Dallas on Wednesday, June 5, 2024. The dealership diagnosed two recall-related issues (Recall #23-008 and #21-012), temporarily resolving the problem. However, the failure returned just five days later and has persisted ever since. I purchased the vehicle in May 2020, practically new from the dealership. This issue began roughly a year after purchase and has only escalated. I’m requesting further review and a permanent resolution, as this continues to be a severe safety hazard.

POWER TRAIN

I’m reaching out regarding a persistent and hazardous issue with the Auto Stop/Start function on my vehicle. The system routinely fails when stopping at lights and stop signs, causing the engine to shut off and not restart. On several occasions, the vehicle has shut off while in motion—on highways, at intersections, and in the middle of roadways—putting me and others at serious risk. I brought the vehicle to John Eagle Honda of Dallas on Wednesday, June 5, 2024. The dealership diagnosed two recall-related issues (Recall #23-008 and #21-012), temporarily resolving the problem. However, the failure returned just five days later and has persisted ever since. I purchased the vehicle in May 2020, practically new from the dealership. This issue began roughly a year after purchase and has only escalated. I’m requesting further review and a permanent resolution, as this continues to be a severe safety hazard.

ELECTRICAL SYSTEM

I’m reaching out regarding a persistent and hazardous issue with the Auto Stop/Start function on my vehicle. The system routinely fails when stopping at lights and stop signs, causing the engine to shut off and not restart. On several occasions, the vehicle has shut off while in motion—on highways, at intersections, and in the middle of roadways—putting me and others at serious risk. I brought the vehicle to John Eagle Honda of Dallas on Wednesday, June 5, 2024. The dealership diagnosed two recall-related issues (Recall #23-008 and #21-012), temporarily resolving the problem. However, the failure returned just five days later and has persisted ever since. I purchased the vehicle in May 2020, practically new from the dealership. This issue began roughly a year after purchase and has only escalated. I’m requesting further review and a permanent resolution, as this continues to be a severe safety hazard.

ENGINE

The idle engine turn back on feature has not turned on several times. It has happened a couple of times upon turning it back on after a complete turn off in a parking lot. Also, it has happened in traffic at a stop light on busy roads where I was sitting there dead stopped in the road unable to get the car started. Another time, it did not turn back on as I was pulling out of my neighborhood and we almost got hit because of it. The battery seems to be involved and seems to have to recharge for a few minutes and then it will turn back on. I've called 911 to help me get out of the road, have taken out the battery and put it back, and had it checked at the dealership. I have to remember to use the button that turns off the idle engine turn off feature or it will happen. It doesn't have any pattern or reason to it.

ELECTRICAL SYSTEM

The idle engine turn back on feature has not turned on several times. It has happened a couple of times upon turning it back on after a complete turn off in a parking lot. Also, it has happened in traffic at a stop light on busy roads where I was sitting there dead stopped in the road unable to get the car started. Another time, it did not turn back on as I was pulling out of my neighborhood and we almost got hit because of it. The battery seems to be involved and seems to have to recharge for a few minutes and then it will turn back on. I've called 911 to help me get out of the road, have taken out the battery and put it back, and had it checked at the dealership. I have to remember to use the button that turns off the idle engine turn off feature or it will happen. It doesn't have any pattern or reason to it.

ENGINE

Vehicle auto start / stop system intermittently will not restart the engine after turning off at a stop.

ELECTRICAL SYSTEM

What component or system failed or malfunctioned, and is it available for inspection upon request? When calling the dealer they believe it is the “Smart Control unit.” How was your safety or the safety of others put at risk? My vehicle will not start most of the time…leaving me stranded when I have to go anywhere and I have to get out to take the battery terminal off and back on just to try to reset it long enough for it to try to start. Has the problem been reproduced or confirmed by a dealer or independent service center? No, from my understanding of reading other people having the same problem Honda knows it is a common issue and has not done anything about it. The dealer wants paid to do an inspection. I do not have the money they are asking for. I know inspections aren’t very expensive but most people (myself included) can’t afford even a simple inspection. Just to pay for the car takes all I have. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At first I noticed my car alarm would go off randomly and originally thought my doors weren’t being shut all the way however after making sure all doors were in fact shut it still went off. I was at work that night and had to keep going out to turn my alarm off…the next morning I go in to start my car and leave and it had trouble starting saying “keyless start system problem” after finally getting it started I drove to the gas station to get gas and turned off the engine as I was walking away I heard cracking noises and my car making the ding noise it makes when you turn it on ACC mode. When I came back to the car all the lights on the dash, radio screen, headlights, tail lights, and mirror lights (the ones that light up when a car is close) were flashing like crazy and still heard the crackling noise.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

The contact owns a 2020 Honda Pilot. The contact stated while driving 20 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for approximately 90-seconds, and then operated as intended. The vehicle was towed to a dealer where was it diagnosed, and the dealer determined that the the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 78,000.

POWER TRAIN

The contact owns a 2020 Honda Pilot. The contact stated while driving 20 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for approximately 90-seconds, and then operated as intended. The vehicle was towed to a dealer where was it diagnosed, and the dealer determined that the the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 78,000.

ELECTRICAL SYSTEM

The contact owns a 2020 Honda Pilot. The contact stated while driving 20 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for approximately 90-seconds, and then operated as intended. The vehicle was towed to a dealer where was it diagnosed, and the dealer determined that the the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 78,000.

ELECTRICAL SYSTEM

The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle started to lose automotive power, and failed to return to normal operation. The contact stated that several unknown warning lights were illuminated. The vehicle remained at the residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

ENGINE

Engine stall while at stop light. This happens probably 1 every 50 times

ENGINE

my car shut off at red light and wont restart .Even though i had it repaired under the recall.

UNKNOWN OR OTHER

complaint of water leak from the front windshield, water leaks into the front floorboard. It is a known 2023 Honda Pilot issue dated 5.18.23, but the 2020 has the same leak

ELECTRICAL SYSTEM

In April 2021 Honda issued a warranty extension due to loose connection in the MOSTbus network causing. Popping or crackling and Network Loss. My vehicle was checked and nothing done. Then in 2023 recall-Due to improperly designed and manufactured connectors, the Media-oriented system transport (MOST) communication coaxial cable counter may have a poor connection. My car was taken in for this recall and this “repair” had not been resolved.

FUEL/PROPULSION SYSTEM

My car was fine. I was driving fine and then I pulled out of my neighborhood and all of a sudden my check engine light started blinking and my car was hesitating and jumping. I pulled over for 10 minutes with the car turned off and then it was fine. It did something similar once before a week prior but I thought it was a one time thing. There are recalls for fuel injectors on the year prior honda pilots. And the mechanic shop said that’s what they would replace when they looked at it.

LANE DEPARTURE: ASSIST

No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.

UNKNOWN OR OTHER

No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.

LANE DEPARTURE: WARNING

All the associated warnings are on dash, diagnosed at local Honda dealership with code u 3006-16. Advised multi camera failure and requested $1600 to repair. Immediate after I am now getting a transmission warning problem on dash.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

All the associated warnings are on dash, diagnosed at local Honda dealership with code u 3006-16. Advised multi camera failure and requested $1600 to repair. Immediate after I am now getting a transmission warning problem on dash.

ELECTRICAL SYSTEM

All the associated warnings are on dash, diagnosed at local Honda dealership with code u 3006-16. Advised multi camera failure and requested $1600 to repair. Immediate after I am now getting a transmission warning problem on dash.

EXTERIOR LIGHTING

I am writing to formally report a safety concern related to a recent maintenance issue on my Honda vehicle. Approximately one month ago, I had my vehicle serviced to address an issue with the rear tailgate lighting. Although the issue was supposedly repaired, I discovered during nighttime driving that the tailgate lights were still not functioning properly. Despite the headlights being on, the rear tailgate lighting failed to illuminate, creating a serious safety hazard. I was nearly involved in a rear-end collision with a truck due to this malfunction. Upon stopping and inspecting the vehicle, I confirmed that the tailgate lights were not working as intended. This problem raises serious concerns, especially considering the dealership performed a multi-point inspection at the time of service. The malfunction was not detected or corrected adequately. Additionally, I question the reliability of these inspections, as there have been inconsistencies in their findings. For example, one inspection indicated that my brakes were fine, but just three weeks later, another inspection claimed they required replacement. The main issue, however, is that the tailgate lights were supposedly repaired but were not correctly configured to turn on automatically with the headlights. This oversight directly jeopardized my safety and the safety of others on the road. I respectfully request that NHTSA investigate this matter and determine whether there is a broader issue with the repair or inspection protocols being followed by Honda service centers, particularly regarding rear lighting systems and multi-point inspections. Thank you for your attention to this urgent safety concern. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LANE DEPARTURE: ASSIST

Several system failures relates to a faulty multipurpose camera used by the Honda Sensing system from collision avoidance, adaptive cruise control and land keeping assist. Multipurpose camera premature failure leads to loss of several safety features.

FORWARD COLLISION AVOIDANCE: WARNINGS

Several system failures relates to a faulty multipurpose camera used by the Honda Sensing system from collision avoidance, adaptive cruise control and land keeping assist. Multipurpose camera premature failure leads to loss of several safety features.

SERVICE BRAKES

Several system failures relates to a faulty multipurpose camera used by the Honda Sensing system from collision avoidance, adaptive cruise control and land keeping assist. Multipurpose camera premature failure leads to loss of several safety features.

ENGINE

My 2020 Honda Pilot has 53k miles on it. I have have the vehicle for 8ths and 8k miles. The vehicle engine light suddenly began flashing and the vehicle began running rough. A loud knocking sound was coming from the engine when accelerating. The vehicle was taken to a Honda dealer and analyzed. The testing showed that the camshaft and cylinder #2 rod bearing was damaged to the point of the engine needing replacement. Upon research of the problem and damage found by the dealer, it matches a major issue found on many Honda's and Accura's. A manufacturing defect in the crankshaft leads to excessive wear and failure of the connecting rod bearings. This problem can cause the engine to suddenly seize or fail. Honda is currently refusing to cover the repair cost because the VIN of my vehicle isn't on the recall list.

STEERING

Loud clicking noise when turning/steering at low speeds. Problem has been worsening over past several months.

ELECTRICAL SYSTEM

The infotainment screen is turning off and says “Network Communication Lost. MOST Net Off”. This means the infotainment screen goes black, often for long periods before it cycles back on, making it difficult to use Navigation and the screen for reverse camera.

UNKNOWN OR OTHER

Crackling sounds coming from the front of the car similar to the original recall in 2020 and the front digital panel is not functioning and shutting down endangering the drive by not displaying information. My recall was cleared but the malfunction seems to have returned.

LANE DEPARTURE: ASSIST

Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mitigation problem, LKAS, Auto high beam, CMBS problem. Prior there were no issues Took car to dealership and they determined its the forward looking camera U3000-49, see uploaded file. The front camera has failed without incident, windshield isn't damaged, windshield has not been replaced. When it malfunctions and myself or family are relying on this feature it becomes a safety issue.

LANE DEPARTURE: WARNING

Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mitigation problem, LKAS, Auto high beam, CMBS problem. Prior there were no issues Took car to dealership and they determined its the forward looking camera U3000-49, see uploaded file. The front camera has failed without incident, windshield isn't damaged, windshield has not been replaced. When it malfunctions and myself or family are relying on this feature it becomes a safety issue.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mitigation problem, LKAS, Auto high beam, CMBS problem. Prior there were no issues Took car to dealership and they determined its the forward looking camera U3000-49, see uploaded file. The front camera has failed without incident, windshield isn't damaged, windshield has not been replaced. When it malfunctions and myself or family are relying on this feature it becomes a safety issue.

ELECTRICAL SYSTEM

•What component or system failed or malfunctioned, and is it available for inspection upon request? The “smart” control module, part# 38320-TG7-L112-M1 was removed and inspected; obvious incomplete conformation coverage was discovered along with significant dendritic growth on an uncovered IC. Proper cleaning of the board alleviated the issue – for the time being at any rate. I am including pictures of the board and growth that clearly show this defect and its related consequences, but I can provide the part for inspection if it’s feasible timewise and if I haven’t sold the vehicle by that point. •How was your safety or the safety of others put at risk? The vehicle was rendered completely and utterly inoperable by this condition and additionally necessitated the removal of the battery to keep the car alarm from triggering randomly. If this condition manifests itself at the wrong time it could easily create a dangerous situation for myself, my family and others. •Has the problem been reproduced or confirmed by a dealer or independent service center? The diagnosis, research, documentation and associated repair were performed by an independent service technician. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This problem was reported to Honda USA in late March of 2025; no acceptable recourse was provided or offered. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. On Friday March 21st at approx. 6PM, the car alarm was triggered with no interaction whatsoever after the vehicle had sat for several hours. After disconnecting the battery for over an hour the problem immediately returned upon reconnection along with flashing dash & interior lights and clicking relays and/or components.

ENGINE

Our 2020 Honda Pilot has 96,000 miles on it. We were traveling on the interstate and the engine light came on and an immediate grinding and knocking sound was heard. We pulled over on an exit ramp. We called AAA and had the vehicle towed 35 miles to the nearest city. The vehicle was determined to have a connecting rod bearing failure that required the engine to be replaced. I understand there is a potential recall for this issue for Honda vehicles, that includes the 2020 Honda Pilot. I wanted to provide this information to support the NHTSA's findings that there are issues with this engine that should not occur.

VEHICLE SPEED CONTROL

2020 Honda Pilot has acceleration issues also. I forgot to list it in my last post. loss of power is evident. shaking, cruise control won't stay engaged. has trouble climbing incline roads. gas mileage is crap now. the 2020 Pilots should absolutely be included in the recall.

POWER TRAIN

2020 Honda Pilot has acceleration issues also. I forgot to list it in my last post. loss of power is evident. shaking, cruise control won't stay engaged. has trouble climbing incline roads. gas mileage is crap now. the 2020 Pilots should absolutely be included in the recall.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

1.)Transmission!! Problems such as Transmission fluid overheating, RPM's boggle up & down while on flat roads at steady speeds, cruise control wont stay activated, shaking or vibration while stopped and while driving. 2.) mine and my kids safety is at risk when we have to pull over to let the transmission cool and are on a busy interstate. It also risks us breaking down while we are traveling long distance and being stranded in the middle of nowhere. 3.) I had my vehicle worked on at a Honda dealer in the past 2 months for the shaking, but they did not resolve the shaking or cruise control issue. 4.) March 30th was the first time the Transmission fluid to hot warning has come up. The other symptoms listed above started in December of 24. my vehicle isnt listed as a recall but everey symptom it list i have.

VEHICLE SPEED CONTROL

1.)Transmission!! Problems such as Transmission fluid overheating, RPM's boggle up & down while on flat roads at steady speeds, cruise control wont stay activated, shaking or vibration while stopped and while driving. 2.) mine and my kids safety is at risk when we have to pull over to let the transmission cool and are on a busy interstate. It also risks us breaking down while we are traveling long distance and being stranded in the middle of nowhere. 3.) I had my vehicle worked on at a Honda dealer in the past 2 months for the shaking, but they did not resolve the shaking or cruise control issue. 4.) March 30th was the first time the Transmission fluid to hot warning has come up. The other symptoms listed above started in December of 24. my vehicle isnt listed as a recall but everey symptom it list i have.

POWER TRAIN

1.)Transmission!! Problems such as Transmission fluid overheating, RPM's boggle up & down while on flat roads at steady speeds, cruise control wont stay activated, shaking or vibration while stopped and while driving. 2.) mine and my kids safety is at risk when we have to pull over to let the transmission cool and are on a busy interstate. It also risks us breaking down while we are traveling long distance and being stranded in the middle of nowhere. 3.) I had my vehicle worked on at a Honda dealer in the past 2 months for the shaking, but they did not resolve the shaking or cruise control issue. 4.) March 30th was the first time the Transmission fluid to hot warning has come up. The other symptoms listed above started in December of 24. my vehicle isnt listed as a recall but everey symptom it list i have.

POWER TRAIN

The contact owns a 2020 Honda Pilot. The contact stated while driving at various speeds, the vehicle stalled in the middle of the road. The vehicle was able to restart after several attempts. The vehicle was driven to the residence. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated that the failure ceased; however, the message "Emissions Problems" was displayed, and the AWD warning light was illuminated. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,300.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Honda Pilot. The contact stated while driving at various speeds, the vehicle stalled in the middle of the road. The vehicle was able to restart after several attempts. The vehicle was driven to the residence. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and the vehicle was taken to the dealer, where the recall repair was performed. The contact stated that the failure ceased; however, the message "Emissions Problems" was displayed, and the AWD warning light was illuminated. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,300.

ELECTRICAL SYSTEM

The car's engine randomly stopped working and required jump start twice. Despite replacing the valve adjustment and battery, the problem persisted. The Honda dealer we approached did diagnostic testing twice, stated that it could be a problem with the car's Auto Idle Stop system, but did not offer a definitive solution.

ENGINE

The car's engine randomly stopped working and required jump start twice. Despite replacing the valve adjustment and battery, the problem persisted. The Honda dealer we approached did diagnostic testing twice, stated that it could be a problem with the car's Auto Idle Stop system, but did not offer a definitive solution.

UNKNOWN OR OTHER

The auto start/stop on my car will cause my car to not restart when I’m at a stoplight. This has happened multiple times. I have to remember to turn off the auto start/Stop function every time I get in the vehicle. It will shut my whole car down and take several seconds for me to be able to turn the car back on putting me at risk when I’m stopped in traffic. It has happened multiple times since May 2024.

ENGINE

The auto start/stop on my car will cause my car to not restart when I’m at a stoplight. This has happened multiple times. I have to remember to turn off the auto start/Stop function every time I get in the vehicle. It will shut my whole car down and take several seconds for me to be able to turn the car back on putting me at risk when I’m stopped in traffic. It has happened multiple times since May 2024.

LANE DEPARTURE: WARNING

The ADAS camera had an internal failure, rendering all of the driver assistance features inoperable. The camera was the one that came from the car new. The old camera is available for inspection. The problem was observed by an independent repair shop. There were several warnings about the problem before the camera failure in the months before.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The ADAS camera had an internal failure, rendering all of the driver assistance features inoperable. The camera was the one that came from the car new. The old camera is available for inspection. The problem was observed by an independent repair shop. There were several warnings about the problem before the camera failure in the months before.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The ADAS camera had an internal failure, rendering all of the driver assistance features inoperable. The camera was the one that came from the car new. The old camera is available for inspection. The problem was observed by an independent repair shop. There were several warnings about the problem before the camera failure in the months before.

BACK OVER PREVENTION

The contact owns a 2020 Honda Pilot. The contact stated that while reversing, the rearview camera was not functioning properly. The rear-view image was distorted, compromising the back over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V431000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall T89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on These warning lights will come on and after a few minutes go out.

BACK OVER PREVENTION: WARNINGS

The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall T89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on These warning lights will come on and after a few minutes go out.

ELECTRICAL SYSTEM

The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall T89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on These warning lights will come on and after a few minutes go out.

ENGINE

[XXX]: While driving on [XXX] in Pennsylvania, my check engine light illuminated in a tight construction zone with jersey barriers & speed limit of 55 mph during inclement weather. I chose to remain behind a tractor trailer driving under the speed limit for the remainder of the construction zone approximately 1 mile. Once out of the construction zone, I attempted to pass the truck in front of me; however, when I moved into the passing lane, my vehicle would not accelerate to pass the truck placing myself and my 2 children in danger on [XXX] in inclement weather. Fortunately, I was able to safely return to the travel lane & then exited at the next exit which was about 2 miles away. I proceeded to a pull off right after the exit ramp & called my spouse. When he arrived, we decided to attempt to drive the vehicle home an alternate route; however, while driving about 2-3 miles the check engine light remained on & I was not able to accelerate beyond 35 mph. We decided to pull into our HS parking lot where I shut off my car for about 5 minutes. When the vehicle was restarted, the check engine light was no longer on, so we drove around the parking lot & the vehicle appeared to be operating normally allowing acceleration to occur, so we attempted to return home. While driving about 3 miles, the check engine light once again displayed as well as a series of other warnings. The vehicle began to shake and various noises were produced from the front end of the vehicle including what sounded like metal on metal grinding. ASAP, I proceeded to a parking lot to ensure safety for myself & children to stop the car and have it towed to a local mechanic, then to a Honda Dealership. After initial diagnostics, we were informed our engine failed & needed replaced due to what they suspected was a connecting rod bearing issue. Our engine is currently being replaced, but we informed them we wanted the defective engine held to be available for inspection for this investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

2020 Honda Pilot Touring was purchased in CT at Honda of Stamford, May of 2023. I started having issues in July pertaining to extreme dust coming into the cabin causing my children and myself asthma conditions to worsen. I took the car to the dealer and they blew out something connected with the system. I than started having issues with the radio system and large popping sounds coming from it. The dealer didn't check this for me. The car also brakes on it's own while driving without warning and nothing is in front of me. The dealer didn't check this. On [XXX] the dashboard lite up with a lot of error messages and the car brake light was on. The car would only go 20mph on the highway. The car was stuck in Greenwich, CT at my son school for 2 days until I got it towed to the dealer. On Feb24th the car was towed to the dealer. I was told the brake switch went out and needed replacement. I was charged 200.00. I picked the car up on Feb25th @1pm and the dealer claimed the repair was done. On [XXX]. I was traveling on the highway in Norwalk, CT and the dashboard lite up with the same errors and he brakes did the same thing and the car was hard to steering. I took it back to the dealer and was told 3 other things was wrong with the car. Code-C0040-62 Brake lamp switch failure stuck. U3000-49 Multi purpose camerawave radar internal electronic failure. B2A60-97. Tech reset camera and the system still gave failure codes. The dealer confirmed the issues, but refused to give me a replacement. I had a DMV investigation and the out was to refund me for the conveyance fee the dealer lied about on the contract. I was also refunded for vin etching the dealer lied about on the contract and refunded for Honda Care. I was in the car with my children when the brake issue happened both times and it was scary. The car was never inspected before it was sold to me. I also never received several documents from the dealership required by CT state law. I left the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

SERVICE BRAKES

2020 Honda Pilot Touring was purchased in CT at Honda of Stamford, May of 2023. I started having issues in July pertaining to extreme dust coming into the cabin causing my children and myself asthma conditions to worsen. I took the car to the dealer and they blew out something connected with the system. I than started having issues with the radio system and large popping sounds coming from it. The dealer didn't check this for me. The car also brakes on it's own while driving without warning and nothing is in front of me. The dealer didn't check this. On [XXX] the dashboard lite up with a lot of error messages and the car brake light was on. The car would only go 20mph on the highway. The car was stuck in Greenwich, CT at my son school for 2 days until I got it towed to the dealer. On Feb24th the car was towed to the dealer. I was told the brake switch went out and needed replacement. I was charged 200.00. I picked the car up on Feb25th @1pm and the dealer claimed the repair was done. On [XXX]. I was traveling on the highway in Norwalk, CT and the dashboard lite up with the same errors and he brakes did the same thing and the car was hard to steering. I took it back to the dealer and was told 3 other things was wrong with the car. Code-C0040-62 Brake lamp switch failure stuck. U3000-49 Multi purpose camerawave radar internal electronic failure. B2A60-97. Tech reset camera and the system still gave failure codes. The dealer confirmed the issues, but refused to give me a replacement. I had a DMV investigation and the out was to refund me for the conveyance fee the dealer lied about on the contract. I was also refunded for vin etching the dealer lied about on the contract and refunded for Honda Care. I was in the car with my children when the brake issue happened both times and it was scary. The car was never inspected before it was sold to me. I also never received several documents from the dealership required by CT state law. I left the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

ELECTRICAL SYSTEM

2020 Honda Pilot Touring was purchased in CT at Honda of Stamford, May of 2023. I started having issues in July pertaining to extreme dust coming into the cabin causing my children and myself asthma conditions to worsen. I took the car to the dealer and they blew out something connected with the system. I than started having issues with the radio system and large popping sounds coming from it. The dealer didn't check this for me. The car also brakes on it's own while driving without warning and nothing is in front of me. The dealer didn't check this. On [XXX] the dashboard lite up with a lot of error messages and the car brake light was on. The car would only go 20mph on the highway. The car was stuck in Greenwich, CT at my son school for 2 days until I got it towed to the dealer. On Feb24th the car was towed to the dealer. I was told the brake switch went out and needed replacement. I was charged 200.00. I picked the car up on Feb25th @1pm and the dealer claimed the repair was done. On [XXX]. I was traveling on the highway in Norwalk, CT and the dashboard lite up with the same errors and he brakes did the same thing and the car was hard to steering. I took it back to the dealer and was told 3 other things was wrong with the car. Code-C0040-62 Brake lamp switch failure stuck. U3000-49 Multi purpose camerawave radar internal electronic failure. B2A60-97. Tech reset camera and the system still gave failure codes. The dealer confirmed the issues, but refused to give me a replacement. I had a DMV investigation and the out was to refund me for the conveyance fee the dealer lied about on the contract. I was also refunded for vin etching the dealer lied about on the contract and refunded for Honda Care. I was in the car with my children when the brake issue happened both times and it was scary. The car was never inspected before it was sold to me. I also never received several documents from the dealership required by CT state law. I left the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

ELECTRICAL SYSTEM

The contact owns a 2020 Honda Pilot. The contact stated that upon arriving at the destination and attempting to reverse into a parking space, the transmission failed to shift into reverse even though the gear shifter was in reverse. The vehicle failed to shift back into drive, prompting the contact to turn off and restart the vehicle. After restarting the vehicle, the vehicle returned to normal functionality and the contact continued driving the vehicle. While driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate above 20 MPH. The contact was able to reach her destination and turned the vehicle off, after which the vehicle was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the brake switch and possibly other faults with the electrical system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 52,000.

UNKNOWN OR OTHER

I pulled into a parking space at PAM Rehab hospital. Pressed the brake to stop vehicle and it accelerated forward with passenger side wheel jumping over concrete bar and into bushes and driver side concrete bar stopped it from going into the retaining wall. All airbags deployed trapping me in vehicle. Vehicle remained running and I was able to put in park and turn off engine so nurse from rehab could get me out.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was jerking while attempting to accelerate. The vehicle was taken to the dealer who diagnosed the vehicle with fuel injector failure. The fuel injector was replaced. The contact stated that the emissions light illuminated after the repair. The vehicle was taken to AutoZone who diagnosed that the catalytic convertor had failed and needed to be replaced. The vehicle was taken to the dealer and the catalytic convertor failure was confirmed. The catalytic converter was replaced. The emissions light was then blinking consistently with the TPMS, power steering, and other unknown warning lights intermittently illuminated. The contact stated that the vehicle was shaking abnormally while idling. The dealer was contacted, and an appointment was scheduled. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

STEERING

The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was jerking while attempting to accelerate. The vehicle was taken to the dealer who diagnosed the vehicle with fuel injector failure. The fuel injector was replaced. The contact stated that the emissions light illuminated after the repair. The vehicle was taken to AutoZone who diagnosed that the catalytic convertor had failed and needed to be replaced. The vehicle was taken to the dealer and the catalytic convertor failure was confirmed. The catalytic converter was replaced. The emissions light was then blinking consistently with the TPMS, power steering, and other unknown warning lights intermittently illuminated. The contact stated that the vehicle was shaking abnormally while idling. The dealer was contacted, and an appointment was scheduled. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was jerking while attempting to accelerate. The vehicle was taken to the dealer who diagnosed the vehicle with fuel injector failure. The fuel injector was replaced. The contact stated that the emissions light illuminated after the repair. The vehicle was taken to AutoZone who diagnosed that the catalytic convertor had failed and needed to be replaced. The vehicle was taken to the dealer and the catalytic convertor failure was confirmed. The catalytic converter was replaced. The emissions light was then blinking consistently with the TPMS, power steering, and other unknown warning lights intermittently illuminated. The contact stated that the vehicle was shaking abnormally while idling. The dealer was contacted, and an appointment was scheduled. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

ELECTRICAL SYSTEM

The engine stalled when I did not disable idle-stop. When I slowed down and stopped my Pilot 2020 due to traffic or traffic lights, the idle-stop activated. The engine was then stalled occasionally and the system requested me to step the brake and push start button to restart my Pilot. However, when I tried to restart it, the battery warning sign lit up and it made restart unsuccessful. I will then have to wait for a minute or two and tried again. I found this problem a few months after I bought my Pilot 2020 and I had reported the problem to my Paul Miller Honda service at West Caldwell, NJ. Honda service identified the problem but they do not know what is the exact cause of the symptom and suspect faulty battery. Honda service helped me to change batteries several times already and last time was Dec 10, 2024.

ENGINE

The engine stalled when I did not disable idle-stop. When I slowed down and stopped my Pilot 2020 due to traffic or traffic lights, the idle-stop activated. The engine was then stalled occasionally and the system requested me to step the brake and push start button to restart my Pilot. However, when I tried to restart it, the battery warning sign lit up and it made restart unsuccessful. I will then have to wait for a minute or two and tried again. I found this problem a few months after I bought my Pilot 2020 and I had reported the problem to my Paul Miller Honda service at West Caldwell, NJ. Honda service identified the problem but they do not know what is the exact cause of the symptom and suspect faulty battery. Honda service helped me to change batteries several times already and last time was Dec 10, 2024.

FORWARD COLLISION AVOIDANCE: WARNINGS

Upon startup I frequently get the following warnings: -Collision Mitigation System Problem -Road Departure Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keeping Assist Problem -Braking System Error All mechanical systems work fine but cruise control and all of the “smart” safety features don’t work. A simple google search will show hundreds of owners experiencing the same problem with this generation as well as Odysseys that likely use the same system. Dealers want $1700-$2000 to replace the forward facing camera. However, this is clearly a defective part from Honda and they need to recall and fix it.

LANE DEPARTURE: WARNING

Upon startup I frequently get the following warnings: -Collision Mitigation System Problem -Road Departure Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keeping Assist Problem -Braking System Error All mechanical systems work fine but cruise control and all of the “smart” safety features don’t work. A simple google search will show hundreds of owners experiencing the same problem with this generation as well as Odysseys that likely use the same system. Dealers want $1700-$2000 to replace the forward facing camera. However, this is clearly a defective part from Honda and they need to recall and fix it.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Upon startup I frequently get the following warnings: -Collision Mitigation System Problem -Road Departure Mitigation System Problem -Adaptive Cruise Control Problem -Lane Keeping Assist Problem -Braking System Error All mechanical systems work fine but cruise control and all of the “smart” safety features don’t work. A simple google search will show hundreds of owners experiencing the same problem with this generation as well as Odysseys that likely use the same system. Dealers want $1700-$2000 to replace the forward facing camera. However, this is clearly a defective part from Honda and they need to recall and fix it.

UNKNOWN OR OTHER

The sun roof shattered without provocation while driving in the interstate. Glass showered in the cabin to the driver, front passenger and floor in the back seat. Temp outside was between 55-57F. Inside cabin heat in system was at 69F. Seat warmer were on. It was raining at the time of incident between 2:30-3:15pm. I (driver) was very shaken by incident but did not lost control of steering. Initially could not correlate explosion like sound to location. Thought it was in rear of car but upon feeling rain and recognition of glass in the cabin realized it was the sunroof. Vehicle was at around 60-65mph in 70mph. This is memorable as GPS send notification of speed checks on zone prior to incident. Car in front was very far ( more than 10 car lengths) in two lane road. Car in rear was also at about 2 car lengths. Not reported to insurance as deductible is higher than cost of repair. Did not reported to police as no other vehicle involved and no loss of vehicle control. Definitely a safety risk. Both passengers were wearing glasses, and long sleeves due to weather and glass was all over driver and Passeger. Explosion sound was terrifying and unsettling. No warning lights or sounds noted prior to the incident. Car had been driven the day before. Car is always stored in garage. This was first drive of day for car.

FORWARD COLLISION AVOIDANCE: WARNINGS

I am a retired car dealer and have driven hundreds of different cars but have never had this happen before and Honda tells me it is normal which I know is not the case! when I am driving on any kind of road flat or hilly when opposing traffic is on coming, the yellow light flashes and beeps and occasionally the steering wheel also vibrates. this false warning light indicating an impending head on collision is unsafe and not how the car is designed to work. my belief as a a retired honda dealer ( 1982- 2020) is that Honda does not know how to fix it and says that it is normal so they do not have to fix. please make them fix this serious flaw so that we can drive our 2020 Honda's with out this false warning light. Honda knows they have a problem! sincerely [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

This vehicle has shown juddering and difficulty with shifting gears, especially on an incline, although it RPMs will speed up and slow down even while traveling on a flat road at a consistent speed. The Honda dealership stated that the course of action is to drain and fill the transmission 3 times to the tune of $550+ and Honda Corporate claims this is "Routine Maintenance", which it is not. I have an extended warranty which would cover the torque converter but will not cover this fluid. As many other posts have indicated, this is not an issue limited to the 2016-2019 Pilots, but that it extends to 2020s as well. Continuing to escalate this with Honda Corporate, and will pull in my state's Attorney General for these unfair practices of lack of warranty coverage for a known issue that is due to manufacturing.

STEERING

My 2020 Honda Pilot steering wheel locks or sticks while driving, which terrifies me. After researching the problem online, I found that 2020 Honda vehicles have been recalled due to a manufacturing defect in the steering gearbox assembly. My vehicle is NOT on the list. Please advise. Thank you!

ENGINE

We were driving down [XXX] in Columbus, Ohio and the cars started to lose power and felt a explosion or slip, right after all the dash board warning lights came on and oil light stating no oil, as I pulled over you could see tire width of oil 1/2 mile down the interstate and showing where I pulled and engine has seized up, I turned engine off , all lights stayed on and dash board, and engine was smoking bad, I got out until help arrived. husband opened hood and oil was everywhere, and car would not start. It was towed to Honda Dublin, Ohio and they inspected. Stated the engine had a hole in it and rod bearing had overheated and shot out of the block destroying the engine. WHY ARE THERE NO RECALLS. THIS CAR IS A 2020 UNDER $100K NOTHING WAS WITH IT AND STILL OWE $18K YET CAN'T BE DRIVEN. HAS THERE BEEN ANY SOLUTIONS? [XXX] if anyone else has experienced this please email me on what the end result was please. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

My issue is with existing recalls of the following: 23V-431 & 23V-858 in that replacement parts are NOT readily available according to multiple phone calls to a local dealership. The dealership responded by placing one on a waiting call list. I’ve owned this Honda Pilot over a year and have FIVE such notifications from Honda America. It is like they prefer I sell it or wreck it to get from under all these notices. Does NHTSA have legal authority to fine or demand Honda America conform to build replacement parts in straight forward i.e., as soon as possible. The vehicle surges up and back when climbing hills or attempting to pass. It is very disconcerting at the least or dangerous at worst. I will appreciate any help NHTSA can provide to get more fuel pumps with proper impellers out quickly.

POWER TRAIN

The contact owns a 2020 Honda Pilot. The contact stated that while his wife was driving 30 MPH, several unknown warning lights flashed on the instrument panel and the vehicle went into LIMP Mode. The contact stated that the message "Pull Over When Safe" was then displayed and the contact's wife pulled over, restarted the vehicle, and drove to the residence. The following day, the vehicle was taken to a dealer who discovered a misalignment between the 4th and 5th gear, causing the transmission failure. The contact took the vehicle to an independent mechanic where the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

POWER TRAIN

The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled; the vehicle returned to normal operation several minutes after the failure had occurred. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission fluid needed to be flushed and refilled. The vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 35,987. Parts distribution disconnect.