2017 HONDA ODYSSEY

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

ENGINE

At 60 mph the vehicle began shaking , I pulled over , put it in park while still running, and got out to inspect. I noticed some smoke from under the hood and by the time I got inside to release the hood latch , the smoke stopped. With multiple lights on the dash I shut it off . It would not restart . It was towed to my home. We pulled off the belt and attempted to turn the engine crank with a breaker bar, and it is seized. We also hooked up a scanner in which it showed many faults.The battery tested good , and the starter was trying to engage .

ELECTRICAL SYSTEM

The contact owns a 2017 Honda Odyssey. The contact stated that after exiting the vehicle and pressing the buttons to lock the doors, the front driver’s side door locked and immediately unlocked, failing to remain secured. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

LATCHES/LOCKS/LINKAGES

The contact owns a 2017 Honda Odyssey. The contact stated that after exiting the vehicle and pressing the buttons to lock the doors, the front driver’s side door locked and immediately unlocked, failing to remain secured. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 80,000.

POWER TRAIN

I own a 2017 Honda Odyssey that is currently covered under an extended warranty related to the torque converter, specifically addressing Diagnostic Trouble Code (DTC) P0741. I experienced symptoms twice—once in January 2025 and again in May 2025—using an OBD-II scanner. I documented these occurrences with independent scan results in May and confirmed communication via text message at the time of the first incident. Following the second occurrence, I had the transmission fluid changed, which cleared the error code. I later received an official notification letter in June 2025 regarding the extended warranty coverage for the torque converter issue. At that point, both incidents had already occurred. I scheduled an appointment with my local Honda dealership (Serra Champaign) to have the issue addressed under the warranty. However, the dealership stated they were unable to retrieve the P0741 code from the vehicle and would not proceed with the required teardown or submit a warranty claim unless the code was actively present in their system. Despite providing the dealership with third-party documentation clearly showing that the P0741 code had occurred, they advised that American Honda policy requires a current fault code before any repair or investigation can begin. I then contacted American Honda Customer Support and opened a case, but was told that the dealership has full discretion on whether or not to proceed with a warranty repair. The dealership, meanwhile, maintained that they cannot move forward without current code data due to Honda’s policy, leaving me in a circular situation with no resolution. This issue was clearly experienced during the warranty period, but due to the delayed arrival of the warranty notification and the policy requiring a current DTC, I am now at risk of missing the opportunity to have the problem properly repaired—even with documented proof. My Odyssey is currently within 9,000 miles of the extended warranty mileage limit.

ELECTRICAL SYSTEM

On two separate occasions, while unattended and sitting in my garage, the vehicle seemed to be attempting to start by itself. Instrument panel warning lights were all flashing on and off with ignition clicking. The key fob was nowhere near the vehicle. I started the vehicle but then WAS UNABE TO SHUT THE ENGINE OFF by pressing the ignition button. ALSO FEARED THE POSSIBILITY OF AN ELECTRICAL FIRE. Had to pull the fuel pump fuse to do so. A local Honda dealership diagnosed (by reviewing Honda's service library) as a faulty ignition control unit and replaced at a cost of $1,100.00.

ENGINE

While driving, the battery indicator light illuminated. Suddenly, the power turned off. The vehicle could be steered and brakes used, only. Then, as quickly as the power turned off, it restored and momentarily powered the accelerator. Then the power stopped again. The lights within the cabin and on the dash flickered and chimed like they were possessed. Then nothing. When the power would flicker on, the engine/transmission would "catch" and jerk the vehicle. Fortunately, I coasted to my residence without an auto accident. I reported this issue to Williamsburg Honda who will address the issue tomorrow when the vehicle is towed there. I was at risk along with my two school-aged children for a deadly auto accident since the power to the vehicle was lost. I have to use another vehicle and am uncertain of my trust for the van with myself and my family after this terrifying incident.

ELECTRICAL SYSTEM

While driving, the battery indicator light illuminated. Suddenly, the power turned off. The vehicle could be steered and brakes used, only. Then, as quickly as the power turned off, it restored and momentarily powered the accelerator. Then the power stopped again. The lights within the cabin and on the dash flickered and chimed like they were possessed. Then nothing. When the power would flicker on, the engine/transmission would "catch" and jerk the vehicle. Fortunately, I coasted to my residence without an auto accident. I reported this issue to Williamsburg Honda who will address the issue tomorrow when the vehicle is towed there. I was at risk along with my two school-aged children for a deadly auto accident since the power to the vehicle was lost. I have to use another vehicle and am uncertain of my trust for the van with myself and my family after this terrifying incident.

SERVICE BRAKES

While driving, the battery indicator light illuminated. Suddenly, the power turned off. The vehicle could be steered and brakes used, only. Then, as quickly as the power turned off, it restored and momentarily powered the accelerator. Then the power stopped again. The lights within the cabin and on the dash flickered and chimed like they were possessed. Then nothing. When the power would flicker on, the engine/transmission would "catch" and jerk the vehicle. Fortunately, I coasted to my residence without an auto accident. I reported this issue to Williamsburg Honda who will address the issue tomorrow when the vehicle is towed there. I was at risk along with my two school-aged children for a deadly auto accident since the power to the vehicle was lost. I have to use another vehicle and am uncertain of my trust for the van with myself and my family after this terrifying incident.

STRUCTURE:BODY

Driver side rear sliding door fell off after cables snapped when opening. This puts my kids at risk of falling out of the car. This happened spontaneously without any accidents or force.

FUEL SYSTEM, GASOLINE

The contact owns a 2017 Honda Odyssey. The contact stated while at a stop light while depressing the accelerator pedal, the vehicle failed to respond as needed. Additionally, the vehicle was hesitating. The contact stated that the failure occurred daily. No warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to the recall; however, the VIN was not included in NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 31,200.