2018 HONDA NC750X

POWER TRAIN

After starting up the motorcycle after refueling it at the end of a 70 mile drive the DCT, dual clutch transmission, refused to engage. The motorcycle refused to go in gear when the transmission rocker switch was pushed to engage the transmission. I then waited approximately 15 minutes thinking it might be good to let the transmission cool down after the previous long drive, and then I started the motorcycle, and after numerous attempts with the transmission rocker switch finally, the transmission went into gear. I then left the gas station, but soon realized the transmission would not shift to a higher gear either automatically or using the paddle shifters on the left handlebar, the transmission refused to shift up from first gear. The motorcycle shop I purchased this Honda motorcycle from was 12 miles away so I proceeded to that shop in first gear at 25 to 30 mph on the shoulder of the road with my four-way flashers flashing. The general manager of the motorcycle shop road tested the motorcycle the next day, the transmission engaged and shifted as normal. I should mention that about a year ago similar problems occurred with the transmission being frozen in third gear. The same Honda shop thought they had sorted the problem with a transmission reset protocol, and the bike has functioned normally over the past year until the recent transmission failure prompting this report. This is a true safety concern if the transmission refused to engage or not shift properly in any number of scenarios where the motorcycle rider could be left in vulnerable position. I have read on Internet, Motorcycle forums where a number of higher mileage Honda DCT Motorcycles are experiencing similar problems. The Motorcycle described in this incident has 55,000 miles on the odometer.