2022 HONDA INSIGHT Complaints and Recall Information

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

ELECTRICAL SYSTEM

Radio/infotainment touchscreen often freezes up and has phantom inputs, which can exit navigation and change the audio source. This causes huge distraction to the driver. The frustrating thing about this is that it's an intermittent issue, so the service center can't replicate it when I bring it in. This has been an ongoing issue with many 3rd generation Insights, and I was told by the service center that Honda has an internal investigation going. I have brought my vehicle in to multiple service centers and none have been able to replicate or fix the issue.

UNKNOWN OR OTHER

Radio/infotainment touchscreen often freezes up and has phantom inputs, which can exit navigation and change the audio source. This causes huge distraction to the driver. The frustrating thing about this is that it's an intermittent issue, so the service center can't replicate it when I bring it in. This has been an ongoing issue with many 3rd generation Insights, and I was told by the service center that Honda has an internal investigation going. I have brought my vehicle in to multiple service centers and none have been able to replicate or fix the issue.

UNKNOWN OR OTHER

The 2022 Honda Insight has an issue with "phantom touches" on the infotainment system. The system will frequently select buttons and change your screen, when no one is touching the panel. It will also freeze up, where you have no control over it. Why is this a safety hazard? Because when you're driving down the road and it takes your map away, you are constantly fighting the system trying to get your directions back, and in the process, your attention is taken off the road. When it flips radio stations on you randomly, and you keep having to try to flip it back. When it randomly pulls up your phone contact list, you have to immediately hit the home button so it doesn't dial someone. This nonsense happens A LOT, and has been ongoing since I bought the car a few years ago, especially when it's warmer outside. The last time I was at my Honda dealer I asked them to look at it. They didn't know what was causing it, but said the firmware needed to be updated, so they did that and nothing changed. To get a full understanding of what it's like, I posted a few videos. Just watch the first 30 seconds of the first video and you will immediately understand what it's like driving with this (as I am driving in this video) and seeing the buttons randomly pressed by "phantom touches." In the second video you can see what happens when the screen changes but is frozen (no matter what I try it doesn't respond)... [XXX] .... [XXX] .... [XXX] .... Here is also one of several Reddit threads regarding the issue: [XXX] ... Like me, others haven't been given any straight answer from Honda. This needs to be recalled. It's a major distraction while driving! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY

The contact owns a 2022 Honda Insight. The contact stated that upon entering the vehicle, the contact noticed that the rear glass had shattered, but remained together. The contact stated that there was no visible impact on the glass. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted through voicemail. The manufacturer was not notified of the failure. The failure mileage was approximately 50,400.

LANE DEPARTURE: BLIND SPOT DETECTION

Car often slams on the breaks when there’s no one near me. It also has the blind spot detection go off when there’s no one next to me (or a highway barrier) Both of these instances have happened numerous times since I’ve had my car. It’s only been 3 years and 25k miles. The problem started as soon as 2-3 months in

SERVICE BRAKES

Car often slams on the breaks when there’s no one near me. It also has the blind spot detection go off when there’s no one next to me (or a highway barrier) Both of these instances have happened numerous times since I’ve had my car. It’s only been 3 years and 25k miles. The problem started as soon as 2-3 months in

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car often slams on the breaks when there’s no one near me. It also has the blind spot detection go off when there’s no one next to me (or a highway barrier) Both of these instances have happened numerous times since I’ve had my car. It’s only been 3 years and 25k miles. The problem started as soon as 2-3 months in

AIR BAGS

While I was going 5-10mph over a railroad crossing, the steering wheel airbag deployed as my front tires went over the grade crossing. The airbag also went left instead of straight. My hand is bruised and it sounded like a gunshot went off in my vehicle. After the deployment, the vehicle was still driveable. I drove it to a Honda dealership and they were very concerned and called corporate.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

According to the driver of the vehicle at the time, for no reason while on a Freeway approaching a construction area at 60 miles per hour with cruse control OFF, the vehicle brakes were applied by (I suspect) the Emergency Braking System (EBS)of the car. The Car, due to the breaking, slowed down to 50 miles per hour and then released the brakes. No one was behind the car at the time. A warning did also appear on the instrument panel at the time of the event. Problem has not been reported to Honda (or anyone else) or reproduced. There were no warnings of any issue prior to the event. This event occurred around the first of January 2025.

SERVICE BRAKES

According to the driver of the vehicle at the time, for no reason while on a Freeway approaching a construction area at 60 miles per hour with cruse control OFF, the vehicle brakes were applied by (I suspect) the Emergency Braking System (EBS)of the car. The Car, due to the breaking, slowed down to 50 miles per hour and then released the brakes. No one was behind the car at the time. A warning did also appear on the instrument panel at the time of the event. Problem has not been reported to Honda (or anyone else) or reproduced. There were no warnings of any issue prior to the event. This event occurred around the first of January 2025.

FORWARD COLLISION AVOIDANCE: WARNINGS

I just read about a NHTSA probe or study that's been upgraded for unexplained braking on Honda Insights. This unexplained sharp automated braking has happened at least half a dozen times in my car. There was never anything in or near the vehicle path that would explain the braking. It was always good weather (no hazard road conditions). In every instance it was a brief but sharp braking (with a loud audible beep beep beep). Three times it occurred within the same 1/4 mile stretch of road, which was a slight decline followed by a slight incline (at the time I was thinking that somehow the optical camera system was picking up some reflected or refracted light from the road or highway markings). But that seems unlikely, and in any case, Louisiana roads, being as horrible as they are, there's no fresh marking paint or other reflective coatings anywhere on the road. I also wondered if maybe it was caused by interference from other radar or radio signals.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I just read about a NHTSA probe or study that's been upgraded for unexplained braking on Honda Insights. This unexplained sharp automated braking has happened at least half a dozen times in my car. There was never anything in or near the vehicle path that would explain the braking. It was always good weather (no hazard road conditions). In every instance it was a brief but sharp braking (with a loud audible beep beep beep). Three times it occurred within the same 1/4 mile stretch of road, which was a slight decline followed by a slight incline (at the time I was thinking that somehow the optical camera system was picking up some reflected or refracted light from the road or highway markings). But that seems unlikely, and in any case, Louisiana roads, being as horrible as they are, there's no fresh marking paint or other reflective coatings anywhere on the road. I also wondered if maybe it was caused by interference from other radar or radio signals.