2024 HONDA CR-V

TIRES:MARKINGS

Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."

Risk: An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While using Adaptive Cruise Control at 47mph on a local highway, Automatic Emergency Braking activated almost stopping the vehicle with vehicles fairly close behind it nearly causing an accident.  There were no vehicles beside our car and no vehicles or objects on the road in front that could trigger the braking.  This has also happened several times at lower speeds on less crowded roads.  After the last occurrence, I took the vehicle to the Prescott Honda Dealership where they were unable to duplicate the problem.  They documented the problem but told me that Honda would not replace the sensors under warranty unless the Honda Technician was able to duplicate the problem while driving it.  If this happened on a busy Interstate Highway like I-40 or I-17 at 75mph with vehicles or a large truck close behind, it could cause a serious accident.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While using Adaptive Cruise Control at 47mph on a local highway, Automatic Emergency Braking activated almost stopping the vehicle with vehicles fairly close behind it nearly causing an accident.  There were no vehicles beside our car and no vehicles or objects on the road in front that could trigger the braking.  This has also happened several times at lower speeds on less crowded roads.  After the last occurrence, I took the vehicle to the Prescott Honda Dealership where they were unable to duplicate the problem.  They documented the problem but told me that Honda would not replace the sensors under warranty unless the Honda Technician was able to duplicate the problem while driving it.  If this happened on a busy Interstate Highway like I-40 or I-17 at 75mph with vehicles or a large truck close behind, it could cause a serious accident.

ELECTRICAL SYSTEM

I purchased a 2024 Honda CR-V Hybrid (VIN [XXX] ) that was represented as having only an airbag replacement. A certified Honda dealer inspection has revealed multiple serious safety defects: •Driver seat belt buckle malfunction (DTC B0050-F0): The seat belt does not function properly and cannot be repaired without replacing the floor harness. This violates FMVSS 209 (seat belt safety standards). •Rear differential/ESC fault (DTC C1851-18): The differential shows signs of prior impact damage, metal shavings were found in the fluid, and the gearbox must be replaced. This affects AWD and electronic stability control (ESC), which is federally required under FMVSS 126. These issues were not disclosed by the selling dealer. The vehicle was sold “as-is,” but selling a car with a defective seat belt and ESC system creates a major safety hazard. Repairs are estimated at $8,692.92 on a vehicle with less than 2,000 miles. This vehicle is unsafe to drive and should never have been sold in this condition. The vehicle was purchased from Central Autohaus, Dallas, TX, on [XXX]. The dealer only disclosed an airbag replacement but did not disclose the seat belt defect or impact damage to the power train/ESC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SEAT BELTS

I purchased a 2024 Honda CR-V Hybrid (VIN [XXX] ) that was represented as having only an airbag replacement. A certified Honda dealer inspection has revealed multiple serious safety defects: •Driver seat belt buckle malfunction (DTC B0050-F0): The seat belt does not function properly and cannot be repaired without replacing the floor harness. This violates FMVSS 209 (seat belt safety standards). •Rear differential/ESC fault (DTC C1851-18): The differential shows signs of prior impact damage, metal shavings were found in the fluid, and the gearbox must be replaced. This affects AWD and electronic stability control (ESC), which is federally required under FMVSS 126. These issues were not disclosed by the selling dealer. The vehicle was sold “as-is,” but selling a car with a defective seat belt and ESC system creates a major safety hazard. Repairs are estimated at $8,692.92 on a vehicle with less than 2,000 miles. This vehicle is unsafe to drive and should never have been sold in this condition. The vehicle was purchased from Central Autohaus, Dallas, TX, on [XXX]. The dealer only disclosed an airbag replacement but did not disclose the seat belt defect or impact damage to the power train/ESC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

I purchased a 2024 Honda CR-V Hybrid (VIN [XXX] ) that was represented as having only an airbag replacement. A certified Honda dealer inspection has revealed multiple serious safety defects: •Driver seat belt buckle malfunction (DTC B0050-F0): The seat belt does not function properly and cannot be repaired without replacing the floor harness. This violates FMVSS 209 (seat belt safety standards). •Rear differential/ESC fault (DTC C1851-18): The differential shows signs of prior impact damage, metal shavings were found in the fluid, and the gearbox must be replaced. This affects AWD and electronic stability control (ESC), which is federally required under FMVSS 126. These issues were not disclosed by the selling dealer. The vehicle was sold “as-is,” but selling a car with a defective seat belt and ESC system creates a major safety hazard. Repairs are estimated at $8,692.92 on a vehicle with less than 2,000 miles. This vehicle is unsafe to drive and should never have been sold in this condition. The vehicle was purchased from Central Autohaus, Dallas, TX, on [XXX]. The dealer only disclosed an airbag replacement but did not disclose the seat belt defect or impact damage to the power train/ESC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

The driver side mirror vibrates, especially at highway speeds. It creates a distorted view. The dealership has replaced the glass. It did not remedy the issue. I took it in a second time and they replaced the entire mirror assembly. Still did not fix it. I took it in the third time and they said it is just a characteristic of this generation of CRV’s. It seems that Honda does not have a way to remedy the vibrating mirror problem. I find it very distracting while driving and it could potentially be a safety issue down the road with the distorted rear view.

STRUCTURE:BODY

This issue is the vertical door trim panels directly adjacent to the windows on all four door of the vehicle. Since purchasing this vehicle in 2024 we have had to have this/these door trim panels on the drivers side replaced three times due to the sun melting the panels. Honda service is well aware of the problem, the problem is also on the internet. I have complained and filed a formal complaint with Honda asking that the vehicle be replaced, this is still pending by Honda. I believe there to be several issues of concern with this. These trims panels are very thin, if the panels degraded condition is not addressed will it come free from the vehicle and possibly fly into an open back window into the face/throat of a passenger at 55 mph or greater? Will the panel come free and be propelled into another vehicle traveling behind me? Will another driver lose control over this issue? I believe there to be enough sharp edges/surfaces on this panel to cause serious bodily harm at 55mph or greater. Honda, the internet (media) are all well aware of this issue, yet Honda just keeps replacing the sun melted panels with another panel that eventually melt. I have had to take the time to drop off the vehicle, pick up my wife (owner) then take her back to pick up the vehicle. When the standard warranty expires what then? These panels are obviously defective in design, why has Honda not redesigned the part to withstand sunlight/heat so that this stops happening? Considering the amount of these vehicles on the road today I cannot understand why this is not properly addressed. I have an open case with Honda over this issue, I requested that the vehicle be replaced (brand new vehicle with a never ending defect/safety issue). My case number with Honda is 15594160. Please help with this (corrective engineering on replacement part) I am receiving the obligatory corporate response from Honda and I think this issue warrants more authority/stance then I have. The photo is post service

UNKNOWN OR OTHER

The backup camera on my 2024 honda CRV switches to black and white in hot weather. Depending on how hot, it may either stay black and white or rapidly switch back and forth. Not only is this a distraction while backing up but the washed out black and white image makes it much harder to differentiate between the roadway and objects in it. The issue has been confirmed by my local dealership and they told me replacing parts does not fix the issue. There is no known fix at this time. I switch to relying entirely on my mirrors when this happens but this does reduce overall visibility, especially for small objects and children.

POWER TRAIN

The contact owns a 2024 Honda CR-V. The contact stated that while attempting to park while the vehicle was in drive (D), she collided with bushes, and while she depressed the accelerator pedal, the gears inadvertently changed from drive (D) to reverse (R), causing the vehicle to reverse at a high speed. The brake pedal was depressed, but the vehicle did not slow down as intended. The vehicle continued to accelerate in reverse, crossed a roadway, went down a slight incline, and the rear of the vehicle collided with a tree, stopping the vehicle. The contact did not sustain any injuries. A police report was not filed. The vehicle was towed to a body shop, where the physical damage would be assessed and repaired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2024 Honda CR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the power-reduced error message was displayed. The contact stated that the vehicle was driving abnormally sluggish and failed to exceed 18 MPH. The vehicle was driven to the shoulder of the road and turned off. The contact waited for a while before restarting the vehicle. The vehicle was driven to the residence. The vehicle was taken to the dealer, where it was diagnosed with a hybrid battery failure. The contact was informed that the hybrid battery needed to be replaced. The vehicle was repaired. The contact stated that the failure had started shortly after the vehicle was purchased. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The contact was relieved that the vehicle was repaired; however, the contact was fearful that the failure could recur. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

UNKNOWN OR OTHER

Sunroof malfunction and opened on its own

UNKNOWN OR OTHER

I have been experiencing a recurring issue with my new CR-V. Since I purchased it, water has been leaking into the vehicle during heavy rain. The leak occurs inside the car, at the lower left corner near the driver's side. I have brought the vehicle twice to the local Honda dealership, but they have been unable to identify or resolve the issue.

UNKNOWN OR OTHER

the mother board failed three days after purchasing the vehicle it had 6 miles on it they dealer would not swap the vehicle. now it is a year and a few months later and the battery failed they state i requested the lease to be swapped for another vehicle and they refused.

ELECTRICAL SYSTEM

the mother board failed three days after purchasing the vehicle it had 6 miles on it they dealer would not swap the vehicle. now it is a year and a few months later and the battery failed they state i requested the lease to be swapped for another vehicle and they refused.

BACK OVER PREVENTION

The contact owns a 2024 Honda CR-V. The contact stated while reversing, the rearview camera displayed a black and white image while the weather was warm, and displayed colored images during winter. The vehicle was taken to the dealer, where the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 1,000.

LANE DEPARTURE: WARNING

Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.

FORWARD COLLISION AVOIDANCE: WARNINGS

Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.

UNKNOWN OR OTHER

My car was sitting in idle with the engine on for approximately five minutes, then all of the sudden the engine started to make loud tractor engine-like loud noises. The dashboard was bombarded with warnings. I turned the car off, and waited a few seconds. After I restarted the car, the check engine light turned on and the system reverted to one warning on the screen which read "Emissions system problem. Power may be reduced. See your dealer."

ENGINE

My car was sitting in idle with the engine on for approximately five minutes, then all of the sudden the engine started to make loud tractor engine-like loud noises. The dashboard was bombarded with warnings. I turned the car off, and waited a few seconds. After I restarted the car, the check engine light turned on and the system reverted to one warning on the screen which read "Emissions system problem. Power may be reduced. See your dealer."

ELECTRICAL SYSTEM

My car was sitting in idle with the engine on for approximately five minutes, then all of the sudden the engine started to make loud tractor engine-like loud noises. The dashboard was bombarded with warnings. I turned the car off, and waited a few seconds. After I restarted the car, the check engine light turned on and the system reverted to one warning on the screen which read "Emissions system problem. Power may be reduced. See your dealer."

UNKNOWN OR OTHER

This vehicle has a rearview camera which should be color full time. 95% of the time the camera is black and white which makes it difficult to see whats behind you.This is a known problem to Honda. A simple google search shows multiple people with the same problem. I have spoke with Honda in California which is where you call with complaints, but all they say is they know there is a problem but the camera manufacturer needs to come up with a fix..i have spoken with someone from there directly at least 6-12 times. I bugged them enough that they replaced the rear view camera which they knew wouldn't work and it didn't. I personally have been chasing to get this repaired for a year.Please help [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear. In addition, the worm gear spring preload was set improperly high, increasing the sliding force between the components. As a result of the reduced grease film thickness and increased sliding force, friction between the worm wheel and worm gear increases.

Chest Clip, Buckle, Harness

The button on the car seat that is meant to tighten the shoulder harness is made of hard plastic, protrudes out without any cushion to cover it, and is located right where my child’s feet lay. As a result, my child has suffered injury on their (foot, ankle and calf) from kicking this part. I did reach out to the manufacturer, and they advised me to put socks on my child or a towel down over the part to prevent injury. The car seat was $550.

FUEL SYSTEM, GASOLINE

The contact owns a 2024 Honda CR-V. The contact stated while driving 25 MPH, the message "Engine System Problem - Power May Be Reduced" was displayed, and the vehicle lost motive power. The contact was able to pull over to the side of the road and restarted the vehicle. The contact stated that the failure recurred while driving. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,980.

ENGINE

The contact owns a 2024 Honda CR-V. The contact stated while driving 25 MPH, the message "Engine System Problem - Power May Be Reduced" was displayed, and the vehicle lost motive power. The contact was able to pull over to the side of the road and restarted the vehicle. The contact stated that the failure recurred while driving. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 23,980.

POWER TRAIN

This 2024 Honda CRV only had 24k miles and experienced total transmission failure. I was traveling and started experiencing problems. Two factory Honda dealers (Dahl Honda rhinelander and a Duluth Honda dealer) turned me away for repairs, even though they said it was the CVT. The cvt would make loud clunking and clanging noise. During driving it would hesitate and then surge creating a drivability safety hazard. Finally OMalleys in Wausau said cvt needed to be replaced. Dahl and Duluth Honda had me continue driving despite have factory original warranty and extended bumper to bumper 100k which covered car rental. Disappointed in Honda quality and potential safety issue,

SERVICE BRAKES

The 2023+ Honda CRV hybrid model have paddles on the steering wheel that increase and decrease the strength of regenerative braking. I use this feature often on our 2024 hybrid model. The issue arises when increasing the strength to the second or third (highest) level. The braking force at these levels should trigger the brake lights to illuminate, but they do not. Often I see drivers brake late behind me because my vehicle is braking with noticeable strength, but the driver behind me can’t tell. So they slow late and very close to my vehicle’s rear bumper. Honda should recall the hybrids and retrofit the brake lights to activate when regenerative braking is increased to the second or third level. Just as Tesla brake lights activate when their regen braking system works by releasing the accelerator, Honda’s should activate when turned up to the higher levels.

EXTERIOR LIGHTING

The 2023+ Honda CRV hybrid model have paddles on the steering wheel that increase and decrease the strength of regenerative braking. I use this feature often on our 2024 hybrid model. The issue arises when increasing the strength to the second or third (highest) level. The braking force at these levels should trigger the brake lights to illuminate, but they do not. Often I see drivers brake late behind me because my vehicle is braking with noticeable strength, but the driver behind me can’t tell. So they slow late and very close to my vehicle’s rear bumper. Honda should recall the hybrids and retrofit the brake lights to activate when regenerative braking is increased to the second or third level. Just as Tesla brake lights activate when their regen braking system works by releasing the accelerator, Honda’s should activate when turned up to the higher levels.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle has occasionally hard decelerated (braked) for no apparent reason. The term seems to be "phantom braking". This has been going on for a while for my wife and me when either of us is driving. My wife doesn't usually use cruise control and I use it most of the time.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving down the road at about 45 mph, my 2024 CRV automatically applied the brakes while there was not anything in front of me. I’m [XXX] and honestly it scared me. I’m just wanting to report this because I don’t want anyone to get hurt. I have not taken it to the dealer as this was the first time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER

Sunroof exploded. Some glass fell on passengers inside of vehicle. Our vehicle is at the dealership waiting for inspection by someone from Honda. This happened without warning while we were driving at approx. 60mph. Heard a loud boom and realized the sunroof has broken. There was nothing around us or over head when this happened. We were traveling on a smooth two lane road with no other vehicles in front or behind us. AGAIN, this happened very suddenly without any warning. I did see on the internet that there have been similar cases of this failure happening in 2024 and 2025 CRV's.

VISIBILITY/WIPER

Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with just under 15k miles. No rhyme or reason for random occurrences other than seems to happen when weather changes drastically (cold or rain). It's a safety issue because black and white is a deviance from normality and it is not discerning enough with the low quality resolution camera used to prevent backing up into someone or something. Color helps the eye discern shapes, people, and things better protecting objects from damage and life from harm. Honda and the dealership so far has refused to take action or solve even though the car is under warranty.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with just under 15k miles. No rhyme or reason for random occurrences other than seems to happen when weather changes drastically (cold or rain). It's a safety issue because black and white is a deviance from normality and it is not discerning enough with the low quality resolution camera used to prevent backing up into someone or something. Color helps the eye discern shapes, people, and things better protecting objects from damage and life from harm. Honda and the dealership so far has refused to take action or solve even though the car is under warranty.

ELECTRICAL SYSTEM

Honda case#: 15542096. Rear camera will go black and white intermittently. Rear camera replaced under warranty at under 6k miles 9/25/25, however, problem still persists randomly. Attached pics on 3/22/25 and 4/2/25 are examples of this issue I witnessed and obtained photo of. Dealership says they cannot duplicate and cannot proceed forward with repair or diagnosis on 3/18/25 RO#377440 with just under 15k miles. No rhyme or reason for random occurrences other than seems to happen when weather changes drastically (cold or rain). It's a safety issue because black and white is a deviance from normality and it is not discerning enough with the low quality resolution camera used to prevent backing up into someone or something. Color helps the eye discern shapes, people, and things better protecting objects from damage and life from harm. Honda and the dealership so far has refused to take action or solve even though the car is under warranty.

VISIBILITY/WIPER

Windshield cracked without visible impact.

WHEELS

We were driving on [XXX] . Lane keep assist and cruise control were active at the time of the incident. We were driving in the leftmost lane when suddenly we heard a loud thud noise and the tire immediately went 90 degrees causing us to lose steering control. The vehicle went from the left lane into the shoulder, making contact with the side barrier on the highway with the tire as first point of contact. We immediately attempted to regain control of the vehicle and managed to steer it out of the barrier and slowly come to a skidding stop in the shoulder area. Multiple suspension components damaged, possibly transmission, wheel damaged, ball joint and axle damaged, left front strut, strut mount, strut bearing, and upper spring seat damaged. We got it fixed for the first time for 6.1k then they wires another fix for the back wheel because the entire wheel and more parts were damaged and they want to fix it for 1k more. and then today I got another quote for 1.3k for the strut. They have done multiple diagnostic tests and alignment tests but keep coming with more issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUSPENSION

We were driving on [XXX] . Lane keep assist and cruise control were active at the time of the incident. We were driving in the leftmost lane when suddenly we heard a loud thud noise and the tire immediately went 90 degrees causing us to lose steering control. The vehicle went from the left lane into the shoulder, making contact with the side barrier on the highway with the tire as first point of contact. We immediately attempted to regain control of the vehicle and managed to steer it out of the barrier and slowly come to a skidding stop in the shoulder area. Multiple suspension components damaged, possibly transmission, wheel damaged, ball joint and axle damaged, left front strut, strut mount, strut bearing, and upper spring seat damaged. We got it fixed for the first time for 6.1k then they wires another fix for the back wheel because the entire wheel and more parts were damaged and they want to fix it for 1k more. and then today I got another quote for 1.3k for the strut. They have done multiple diagnostic tests and alignment tests but keep coming with more issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

PASSENGER MIRROR CRACKED FOR NO APPERENT REASON.THE CRACK GOES DOWN THE ENTIRE MIRROR.

ELECTRICAL SYSTEM

I have a 2024 Honda CR-V Hybrid AWD Sport model. On two occasions within the past 3 months, I have attempted to start the car, but when I did so, the dashboard lights, including all the error indicators lit up and flashed, the alarm went off, and I couldn't drive the car. In both cases, I called Roadside Assistance. While waiting for the tow truck, we were able to shut off the car and alarm by putting the car into "accessory mode," (pushing the ignition button without a foot on the brake.) But when we then tried to start the car normally (pushing start button with foot on brake) the electrical light show resumed and alarm started up all over again. Both times this happened, by the time the tow truck arrived (1-2.5 hours) the car had "rebooted" so we just drove home. The first time this occurred, the Honda dealer had just performed the recall repair to the steering gear box 2 days before the first electrical failure.

POWER TRAIN

I have a 2024 Honda CR-V Hybrid AWD Sport model. On two occasions within the past 3 months, I have attempted to start the car, but when I did so, the dashboard lights, including all the error indicators lit up and flashed, the alarm went off, and I couldn't drive the car. In both cases, I called Roadside Assistance. While waiting for the tow truck, we were able to shut off the car and alarm by putting the car into "accessory mode," (pushing the ignition button without a foot on the brake.) But when we then tried to start the car normally (pushing start button with foot on brake) the electrical light show resumed and alarm started up all over again. Both times this happened, by the time the tow truck arrived (1-2.5 hours) the car had "rebooted" so we just drove home. The first time this occurred, the Honda dealer had just performed the recall repair to the steering gear box 2 days before the first electrical failure.

EXTERIOR LIGHTING

I have a 2024 Honda CR-V Hybrid AWD Sport model. On two occasions within the past 3 months, I have attempted to start the car, but when I did so, the dashboard lights, including all the error indicators lit up and flashed, the alarm went off, and I couldn't drive the car. In both cases, I called Roadside Assistance. While waiting for the tow truck, we were able to shut off the car and alarm by putting the car into "accessory mode," (pushing the ignition button without a foot on the brake.) But when we then tried to start the car normally (pushing start button with foot on brake) the electrical light show resumed and alarm started up all over again. Both times this happened, by the time the tow truck arrived (1-2.5 hours) the car had "rebooted" so we just drove home. The first time this occurred, the Honda dealer had just performed the recall repair to the steering gear box 2 days before the first electrical failure.

ENGINE

I have a 2024 CRV hybrid Sport L. I recently had a warranty claim, that was attributed to an issue with the throttle body. The engine reduced power and would not go over 25mph. And emissions fault was announced, which forced the turning off of all safety features of the car. I was able to drive to the dealership during non-traffic hours. I don’t know if this could mid-drive , but mine fortunately happened when I turned the car on. I got the dealership to replace the throttle body and take pictures of the problem before and after. It appears that the EGR dumps downstream of the throttle body causing the butterfly valve “pin” to corrode and that tripped an emissions fault in my car and reduced the power and limited the engine to 25mph. The car only has 15k miles on it. The replacement throttle body has no redesign. It’s identical per the dealership and Honda. And no one is able to tell me if it’s going to happen again. I used the same exact gas as every other car I drive, and I have driven in the same city environment for 10 years now. So it’s clearly a design or quality issue. Honda would not give me more information. So I was forced to take this route.

SERVICE BRAKES

While stopped at a red light I thought a car was rolling back into me. I took my brain a hot second to realize maybe I was rolling forward into him? But no, I told myself, my foot was on the brake and was pushing as hard as I could once I thought it was me (yep, should have hit the parking brake, but it all happened super-fast). I rolled into him, the light turned green and he pulled ahead, I got aside him rolled window down to ask if his vehicle was standard as I was still convinced he rolled back into me. Needless to say he said no and pretty much ripped me a new asshole for tapping him - I apologized and said "i thought you rolled into me". Brake hold is always on but I was not using the hold, my foot was on the pedal (pushing like a madwoman at one point).

UNKNOWN OR OTHER

The sunroof of my CR-V spontaneously exploded. I was driving on a two lane road and was not near an underpass. There were no vehicles directly in front of me. No objects were found inside the vehicle after the glass shattered. The sunroof made a popping sound and then the glass shattered. The glass blew into the car and onto myself and my passenger. I was able to slowly pull over the vehicle onto a side road. Neither my passenger, nor I, were injured by the glass. This incident could have impacted not only our safety, with the glass coming directly into the car, but could have affected the safety of any oncoming traffic if I had not controlled the vehicle. The glass could have also affected any vehicles directly behind us. I was not on a highway, but if I was, my speed would have been greater and the impact potentially more severe. I had the vehicle towed to the Honda dealer. Honda has replaced the sunroof. The Honda dealer that the vehicle was taken to has not had any other complaints about spontaneously exploding sunroofs.

LANE DEPARTURE: BLIND SPOT DETECTION

All emergency warning lights from adaptive cruise control,Automatic brake system,lane keeping alert,Forward collision warning,etc. came up on the dasboard while driving and car losing power....

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

All emergency warning lights from adaptive cruise control,Automatic brake system,lane keeping alert,Forward collision warning,etc. came up on the dasboard while driving and car losing power....

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

All emergency warning lights from adaptive cruise control,Automatic brake system,lane keeping alert,Forward collision warning,etc. came up on the dasboard while driving and car losing power....

FORWARD COLLISION AVOIDANCE: WARNINGS

On [XXX] and [XXX], I was driving in the right lane in a construction zone on [XXX] in Detroit, MI when my 2024 CR-V slammed on the breaks while flashing the forward collision “break” warning on my dash. There were no cars at least 500 yards in front of me and, luckily, no one behind me. This happened by itself and no cruise control was engaged at the time. I have had this car since October 2023 and this is the first time this has happened. This was a sunny morning with temps in the low 30s. No rain and no snow. I have yet to be able to reproduce this issue and it’s unlikely that I could, since this happened under normal driving conditions. I have also not had the car inspected yet, but I will when I have the oil changed in a few weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On [XXX] and [XXX], I was driving in the right lane in a construction zone on [XXX] in Detroit, MI when my 2024 CR-V slammed on the breaks while flashing the forward collision “break” warning on my dash. There were no cars at least 500 yards in front of me and, luckily, no one behind me. This happened by itself and no cruise control was engaged at the time. I have had this car since October 2023 and this is the first time this has happened. This was a sunny morning with temps in the low 30s. No rain and no snow. I have yet to be able to reproduce this issue and it’s unlikely that I could, since this happened under normal driving conditions. I have also not had the car inspected yet, but I will when I have the oil changed in a few weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

I am filing a complaint about the horn on this Honda CRV model. Honda, for some reason, changed the horn system to a mono note horn that is so weak it is difficult for other motorists and pedestrians to hear. The Honda dealer told me that it is supposed to sound like that and it is not defective. This weak single note horn is used in 2023 and 2024 Honda CRVs. It is referred to by fellow CRV owners on forums as a "clown car" horn. It makes a very weak "toot" and in traffic, no one seems to hear it. I feel this is a safety concern and therefore, I am reporting it to NHTSA.

UNKNOWN OR OTHER

The drivers side mirror cracked by itself when the vehicle was parked. Honda refused to warranty the mirror

LANE DEPARTURE: BLIND SPOT DETECTION

Driver's side outside mirror has a complete horizontal crack without any visible sign of impact. This crack creates a "hall of mirrors" effect that impairs and obstructs my ability to see cars approaching from behind.

STRUCTURE:BODY

Driver's side outside mirror has a complete horizontal crack without any visible sign of impact. This crack creates a "hall of mirrors" effect that impairs and obstructs my ability to see cars approaching from behind.

SEAT BELTS

The driver seatbelt mechanism when clipped is shaped in such a way that it presses on the driver hip joint causing nerve damage, pain, numbness in the pain and back. Because of the seatbelt mechanism shape and placement, seat adjustments cannot be made sufficient to alleviate the pain without impairing the driver’s ability to see over the steering wheel and/or reach the pedals.

FUEL/PROPULSION SYSTEM

On Nov. 15, 2023, this vehicle had an episode of unintended acceleration as I was pulling into our garage. This resulted in the front end of the car crashing into material that was stored against a garage wall. I contacted the dealership immediately, and the car was towed to them. They stated that no computer error codes were found. A Honda certified repair center was recommended.. The car was towed to this repair center. It cost approximately $18,000 to repair the car and took 10 weeks. I also contacted American Honda to report the issue. I was told that I should call again after the repairs were finished and that additional testing would be done. I did call Honda after the repairs were done but did not hear back from them. I drove the car from the end of January 2024 until November 2024. At that time a second episode of unintended acceleration occurred on 11-14-2024, also while I was pulling into my garage. This caused damage to the right front end of the car and to the garage wall. I feel that this car is not safe to drive. I am concerned about a recurrence of unintended acceleration putting myself and others at risk. I have elected not to have the damage from the second accident repaired since I will not be driving this car again. I contacted American Honda again after the second incident. I provided them with documentation of the damage to the car along with insurance claims and repair bills. The case is now in the mediation department at American Honda. I am waiting to hear back from them. Fortunately, I was not physically injured during either accident. The vehicle is available for inspection. The answer to the other questions is no.

ENGINE

On Nov. 15, 2023, this vehicle had an episode of unintended acceleration as I was pulling into our garage. This resulted in the front end of the car crashing into material that was stored against a garage wall. I contacted the dealership immediately, and the car was towed to them. They stated that no computer error codes were found. A Honda certified repair center was recommended.. The car was towed to this repair center. It cost approximately $18,000 to repair the car and took 10 weeks. I also contacted American Honda to report the issue. I was told that I should call again after the repairs were finished and that additional testing would be done. I did call Honda after the repairs were done but did not hear back from them. I drove the car from the end of January 2024 until November 2024. At that time a second episode of unintended acceleration occurred on 11-14-2024, also while I was pulling into my garage. This caused damage to the right front end of the car and to the garage wall. I feel that this car is not safe to drive. I am concerned about a recurrence of unintended acceleration putting myself and others at risk. I have elected not to have the damage from the second accident repaired since I will not be driving this car again. I contacted American Honda again after the second incident. I provided them with documentation of the damage to the car along with insurance claims and repair bills. The case is now in the mediation department at American Honda. I am waiting to hear back from them. Fortunately, I was not physically injured during either accident. The vehicle is available for inspection. The answer to the other questions is no.

ELECTRICAL SYSTEM

On Nov. 15, 2023, this vehicle had an episode of unintended acceleration as I was pulling into our garage. This resulted in the front end of the car crashing into material that was stored against a garage wall. I contacted the dealership immediately, and the car was towed to them. They stated that no computer error codes were found. A Honda certified repair center was recommended.. The car was towed to this repair center. It cost approximately $18,000 to repair the car and took 10 weeks. I also contacted American Honda to report the issue. I was told that I should call again after the repairs were finished and that additional testing would be done. I did call Honda after the repairs were done but did not hear back from them. I drove the car from the end of January 2024 until November 2024. At that time a second episode of unintended acceleration occurred on 11-14-2024, also while I was pulling into my garage. This caused damage to the right front end of the car and to the garage wall. I feel that this car is not safe to drive. I am concerned about a recurrence of unintended acceleration putting myself and others at risk. I have elected not to have the damage from the second accident repaired since I will not be driving this car again. I contacted American Honda again after the second incident. I provided them with documentation of the damage to the car along with insurance claims and repair bills. The case is now in the mediation department at American Honda. I am waiting to hear back from them. Fortunately, I was not physically injured during either accident. The vehicle is available for inspection. The answer to the other questions is no.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

None

LANE DEPARTURE: BLIND SPOT DETECTION

My driver's side mirror spontaneously cracked. There was no damage done to the mirror that would cause this to happen. The mirror was intact when I pulled into my garage. An hour later I left again and the side mirror was cracked top to bottom. It is not difficult to get a non- distorted view out of my driver's side mirror and I feel it impacts the BSI as well. I have an appointment on 3/20 for inspection at the dealer. There were no issues prior to this happening. My photos show that there are no nicks, scratches or anything around the mirror at all. Also the mirror is not shattered, it's simply a clean crack down the middle.

VISIBILITY/WIPER

My driver's side mirror spontaneously cracked. There was no damage done to the mirror that would cause this to happen. The mirror was intact when I pulled into my garage. An hour later I left again and the side mirror was cracked top to bottom. It is not difficult to get a non- distorted view out of my driver's side mirror and I feel it impacts the BSI as well. I have an appointment on 3/20 for inspection at the dealer. There were no issues prior to this happening. My photos show that there are no nicks, scratches or anything around the mirror at all. Also the mirror is not shattered, it's simply a clean crack down the middle.

FUEL SYSTEM, GASOLINE

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue, and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

ENGINE

Unknown

LANE DEPARTURE: BLIND SPOT DETECTION

Unknown

FORWARD COLLISION AVOIDANCE: WARNINGS

I was driving on a country road and shortly following acceleration after a left turn, the cars forward collision warning went off, but in an unusual way. It will generally beep and flash the brake signal a few times if the forward collision warning activates. This time I heard one loud beep, saw a flash of the brake signal, and then the car slammed on the brakes to a complete stop. Luckily, there was no one and no other cars around me as I was on a small road without much traffic. The car is currently at the dealership being evaluated. I have sent a request to the general manager to investigate this situation further than just a basic code run or recreation of the malfunction. I do not feel comfortable driving this car without a clear diagnoses and repair.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving on a country road and shortly following acceleration after a left turn, the cars forward collision warning went off, but in an unusual way. It will generally beep and flash the brake signal a few times if the forward collision warning activates. This time I heard one loud beep, saw a flash of the brake signal, and then the car slammed on the brakes to a complete stop. Luckily, there was no one and no other cars around me as I was on a small road without much traffic. The car is currently at the dealership being evaluated. I have sent a request to the general manager to investigate this situation further than just a basic code run or recreation of the malfunction. I do not feel comfortable driving this car without a clear diagnoses and repair.

STRUCTURE:BODY

Rear hatch door leaks water when it rains or when it is ran through the car wash, or when water touches the top if the rear hatch door. Water leaks inside the vehicle. Dealer has attempted to fix this issue multiple times and not able to repair it.

STRUCTURE:BODY

The Hood on my 2024 Honda CRV has been vibrating and appears to have some flex. This occurs consistently at highway speeds and is even more noticeable on windy days. I’ve double checked that the hood is closed and it is latched properly.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On Sunday [XXX] and also other times before this, the vehicle will do a fantom breaking. It will slow down, brake, when no other vehicles are near by. On [XXX], the vehicle braked hard while I was in cruise control and traveling on [XXX] near Baldwin, WI. At this time the adaptive cruise control, forward collision warning and brake system warning lights came on. the vehicle was okay to drive the remainder of the way home. I took the vehicle to the Honda dealer on Wednesday February 26th. They reported that they found Code P2583-49 millimeter wave radar fail. They said that they cleared snow debris off front bumper but there was no snow debris on bumper. It was 40 some degrees. I wanted to make you aware of this system problem because the unexpected braking is very hard and could cause an accident if a driver over responds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: WARNINGS

On Sunday [XXX] and also other times before this, the vehicle will do a fantom breaking. It will slow down, brake, when no other vehicles are near by. On [XXX], the vehicle braked hard while I was in cruise control and traveling on [XXX] near Baldwin, WI. At this time the adaptive cruise control, forward collision warning and brake system warning lights came on. the vehicle was okay to drive the remainder of the way home. I took the vehicle to the Honda dealer on Wednesday February 26th. They reported that they found Code P2583-49 millimeter wave radar fail. They said that they cleared snow debris off front bumper but there was no snow debris on bumper. It was 40 some degrees. I wanted to make you aware of this system problem because the unexpected braking is very hard and could cause an accident if a driver over responds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL SYSTEM, GASOLINE

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL/PROPULSION SYSTEM

I received a recall notice back in November of 2024 regarding 2 issues with my new 2024Honda CRV Hybrid. It took almost 2 months for Honda to fix one of the recalls, but they said the parts were not in for the fuel pump. They told me to keep checking back with them. It is now approaching the end of February, and when I called Honda back again to check on getting my fuel pump recall fixed I was informed that there was NO remedy available to fix the problem. I drive my children to and from school every day and to their extra curricular activities. Online it states that the improper production of a high pressure fuel pump can create safety concerns. I am extremely uncomfortable knowing the new vehicle I am driving can lead to an increase chance of injury or fire. I want a replacement car if this recall can not be fixed in a timely manner.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

VISIBILITY/WIPER

Failed component: The windshield washer system is faulty – particularly the passenger side. Honda refers to it as a “wet arm wiper” system. More specifically, the washer fluid is emitted from the wiper arm instead of a more direct spraying method. As such, it does not spray out evenly across the windshield. It basically dribbles onto the windshield, with a delay, and winds up getting dumped onto the bottom of the windshield and the outer edge of the wiper blade. The small amount of washer fluid that does get onto the windshield simply gets mixed with the debris on the windshield and dirties and obscures the windshield even more and makes it even harder to see out of. This is particularly dangerous when the vehicle in operation when the windshield washer is used and the windshield become smeared and obscured in traffic. The vehicle is available for inspection upon request Safety risk: Upon utilizing the windshield washer system while driving in traffic, the windshield becomes smeared and obscured to a point where the operator cannot see very well out of the windshield. Reproduction by dealer: The issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Inspections: As stated above, the issue was reported to the dealer on 1/28/2025 and dismissed as “normal wet arm operation”. Warning / messages / symptoms / first appeared: There were no warning lamps, messages or other symptoms of the problem prior to the failure. The issue first appeared shortly after the purchase date of 4/26/2024; the first time I used the windshield washer system.

STEERING

Maufacturer failed to address safety recall repair in a timely manner

STEERING

I received a recall notice and tried to schedule service multiple times. It has been over 60 days and I have still not had the recall addressed.

STEERING

See attached document for complaint.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

POWER TRAIN

This is a complaint that both American Honda and my local dealer, Dick Brooks Honda (of Greer, South Carolina) have failed to provide remedy for recall 24V-744 in the 60 day timeframe.

UNKNOWN OR OTHER

Driver side mirror cracked on its own

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.

LANE DEPARTURE: ASSIST

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.

LANE DEPARTURE: WARNING

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.

UNKNOWN OR OTHER

Drivers side mirror cracked. No contact was made with anything, it just cracked. Honda would not cover as part of warranty. It created a huge safety concern as the visual out of this mirror was on two different planes and you could not see clearly to make a lane change. I did have it replaced but had to pay for the replacement. With this car being less that a year old, and how it cracked spontaneously I felt that should have been a covered warranty replacement. This issue is currently being investigated for a class action lawsuit. I have the mirror as evidence, if it was made with faulty materials. I've owned nothing short of 27 vehicles in my life, 7 of which were Honda's and I've never had this happen. I really think that the mirrors were a manufacturers defect on this car.

UNKNOWN OR OTHER

I fielded a recall warning in November 2024 related to faultypower steering gearbox worm wheel. Beginning in November 2024 through 02/04/25 I have contacted Honda of Harvey (home dealership) every month in an attempt to secure an appointment to rectify the defective part. Honda of Harvey continually promises to get back to us each time with no followup. I don't know what the problem with the dealership is experiencing to ignore a request to fix a national recall. Could you guys please attempt to expedite resolution of the failure to address the recall notification. I am worried for the safety of my vehicle and anyone using the vehicle. I have provded my contact in formation below. Thanks, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE:BODY

The liftgate closed on my head. I quickly moved out of the way. My husband opened the liftgate and it closed on his head. The car was in the garage with the garage door open. There was no warning. The service department at the dealership could not reproduce or confirm the malfunction.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake

SERVICE BRAKES

I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake

STEERING

Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received,

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Paragon Honda Service Center (57-06 31st Ave, Woodside, NY 11377); but the contact was informed that parts were arriving slowly. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

UNKNOWN OR OTHER

Factory Tailgate mounted rear backup camera shows a very soft image, and gets a washed out appearance when backing up in near total darkness. This is when it would be most useful, unfortunately, this is when it is useless. The lens has been cleaned so dirty films on the lens surface should not be an issue. I do not believe this meets up with standards set by the government, for the capabilies of a rear view camera.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

FORWARD COLLISION AVOIDANCE: WARNINGS

2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

SERVICE BRAKES

2024 Honda CR-V VIN [XXX] Phantom Braking Car has experienced phantom braking numerous times since March 2024 when new. Initially occurred within one week of driving the new vehicle. Did not report it to dealer at first as we thought it was something that we were doing, or some sensitivity that the car typically exhibited. At random times car decelerates quickly as if pressing on brakes, or losing engine power (fuel supply, ignition, etc.), or downshifting quickly. After a few seconds car can be accelerated and resumes speed. In virtually every case it has occurred on dry, clear roads with no vehicles or obstructions ahead. Car, cameras and sensors were clean. Occurs when accelerating either slowly or rapidly. Occurs when entering a highway from an ON ramp. Occurs at 10 mph or 70 mph. Driver is not touching the paddle downshifter. Sometimes deceleration occurs multiple times within seconds after the previous - 2 to 3 times. Rapid slowing does not occur when in cruise control, or when manually increasing speed in cruise control. In all cases Red Brake warning light in instrument panel does not flash and there is nothing immediately in front of car. This condition is extremely dangerous, especially when there are vehicles behind, and they are not expecting my vehicle to slow rapidly. Occurs when accelerating to pass a car ahead. Or when trying to accelerate onto a highway to match speed of approaching traffic. We are always in fear of being hit from behind by unsuspecting drivers. We’ve come to expect the hesitation/braking to happen and drive even more defensively. A log of events is available. _______________________________ Dec. 21, 2024 Picked up car from servicing at Honda City, So. Portland, ME. Went back and discussed incident with Service Manager. They suggested keeping the car for an extended period to have technician drive it and try to reproduce problem. January 15, 2025Met with Berlin City Service Manager to discuss phantom braking again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

STEERING

Our vehicle is subject to a safety recall due to an improperly manufactured electronic power steering gearbox worm wheel and improperly set worm gear spring, etc. The manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner. We contacted Schaumburg Honda on November 25,2024, to schedule the repair. We were told that parts are not available, and we would be placed on a waiting list for service. Schaumburg Honda has not contacted us since then, a period of well over sixty days.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2024 Honda CR-V. The contact stated that while walking towards the vehicle, the contact became aware that the sunroof glass had shattered. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cause of the failure was not determined. The contact was informed that the sunroof glass needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING). The contact stated while her wife was driving 45 MPH around a bend, a deer crossed the road. The contact's wife swerved to avoid crashing into the deer however crashed into a wall at the bottom of a culvert. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact stated her wife called her and she went to the site of the accident. The contact took her wife to Urgent Care. The contact's wife had sustained a concussion, a neck laceration caused by the seat belt, a laceration on the right arm, and an injured tongue. The contact stated that the laceration on the neck became infected. A police report was filed. The vehicle was towed to a collision center. The insurance company was pending an investigation. The manufacturer was notified of the failure and advised the contact that a case manager would be reaching out. The failure mileage was unknown.

VISIBILITY/WIPER

On [XXX] I parked my 2024 Honda CR-V EXL on my driveway as I do every night. Night time temperatures that night dipped into the digits, around 6 or 7 degrees. The next morning, as I prepared to take my wife to work, I noticed a vertical crack on the driver's side rear view mirror. My vehicle is still less than one-year old. Online I have read that this is not an isolated occurrence with Honda CR-Vs. I will take my car back to the Honda dealer in Bethesda, MD tomorrow, January 29th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

UNKNOWN OR OTHER

high-pitched whistle noise when driving over 15-20mph. mostly during warm seasons

STEERING

I have had problems with my power steering. I received a recall notice in November 2024. I went to my dealer in December and they said they do not have the part and to check back in Jan. I went back in January 2025, and I was told they cannot address the recall until May. This is unacceptable and and safety hazard given the problems I have experienced.

STEERING

See attached document for complaint.

ELECTRICAL SYSTEM

The system’s hybrid lithium ion battery froze and initially would not communicate the smart key to the vehicle. Then when it finally did, the system power was cut in half due to safety emissions problems. Unknown at this time if Honda will have a fix for this situation. I fear this could result in a safety situation if power were to be cut unannounced. The vehicle has been brought to dealer. And 4 exact vehicles had the same problem on January 23 2025, at bedard bros. Honda Cheshire, Ma.

FUEL/PROPULSION SYSTEM

The system’s hybrid lithium ion battery froze and initially would not communicate the smart key to the vehicle. Then when it finally did, the system power was cut in half due to safety emissions problems. Unknown at this time if Honda will have a fix for this situation. I fear this could result in a safety situation if power were to be cut unannounced. The vehicle has been brought to dealer. And 4 exact vehicles had the same problem on January 23 2025, at bedard bros. Honda Cheshire, Ma.

POWER TRAIN

The system’s hybrid lithium ion battery froze and initially would not communicate the smart key to the vehicle. Then when it finally did, the system power was cut in half due to safety emissions problems. Unknown at this time if Honda will have a fix for this situation. I fear this could result in a safety situation if power were to be cut unannounced. The vehicle has been brought to dealer. And 4 exact vehicles had the same problem on January 23 2025, at bedard bros. Honda Cheshire, Ma.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but informed the contact that the recall repair could not be performed until December 2025. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.

LANE DEPARTURE

The contact owns a 2024 Honda CR-V. The contact stated while driving at undisclosed speeds, the Lane Departure Assist became inoperable. The contact was unable to control the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available. The contact called another local dealer, Dahl Honda Rhinelander (1737 N Stevens St, Rhinelander, WI 54501); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. Parts distribution disconnect.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that three other local dealers were contacted, Honda of North Hollywood (5841 Lankershim Blvd, North Hollywood, CA 91601); Honda of Reseda 7514 (Reseda Blvd, Reseda, CA 91335); and Galpin Honda (11151 Laurel Canyon Blvd, San Fernando, CA 91340); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

STEERING

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

I received a safety recall notice for my vehicle in November and immediately called 3 different local Honda dealerships in the area to try to get it serviced. None were able to accommodate me or schedule me for service. I was put on a wait list at some, but still have not been called to schedule. Today I followed up again and still can not get an appointment as they say they don't have parts. Your letter says Honda is supposed to remedy this in 60 days, but it appears that will never happen. How do I get them to fix the car as they are required to do? I am filing this complaint per the letter. Thanks for your help.

UNKNOWN OR OTHER

In November 2024 I received the recall notice for our 2024 Honda CR-V power steering, Honda Campaign number QJT. I called our dealership on December 2, 2024 and was told they were not scheduling the repairs at the time and they took my information and said I would be contacted by them when scheduling takes place. I waited and didn't hear back. Today, January 8, 2025 I called to inquire. I was told they are scheduling the repairs in November 2025! Way past the sixty days from the date of first contact. My complaint is that this recall is not being made a priority from Penske Honda, Indianapolis Indiana. Any safety recall should be repaired in a timely fashion.

UNKNOWN OR OTHER

Reverse camera will go black and white from time to time. I had recorded a video of this incident and showed it to Honda, but they wanted to charge me $180 to diagnose the issue. I was not willing to pay that as the car is still under warranty.

EXTERIOR LIGHTING

Headlights are super dim, not lighting the road properly. My halogen headlights on my old 2016 Mitsubishi Outlander are much brighter than these Honda LEDs. To make matters worse, headlights are aimed a bit high. I took it to Honda service and complained and they acknowledged that the lights are aid a bit high and that they are weak, but cannot do anything about it. Honda should recall these headlights, they are a road hazard. You cannot see properly at night and if it rains and it is night, these lights might as well be off as they are completely useless. I follow CR-V Facebook Owner group and many people are complaining about these headlights.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2024 Honda CR-V. The contact stated while driving at an undisclosed speed, the front passenger’s side door failed to latch as intended. The contact stated that the front passenger’s door was independently unlatched and opened. The contact stated that the failure occurred twice while her young daughter was occupying the front passenger’s seat. In addition, while starting the vehicle, the door ajar warning light illuminated. After several attempts to close and latch the front passenger’s door, the warning light turned off. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,300.

VISIBILITY/WIPER

Hi - Happy New Year! When temperatures dropped in late Nov/ early Dec 2024, my driver side mirror cracked when I did a remote started. I park my car in my own driveway (safe neighborhood and also with security camera) and there was no external damage. Car is new (bought in March 2024) and had less than 7,000 miles.

STEERING

Unable to get an appointment with dealer to fix the safety recall until the October of 2025.

FUEL/PROPULSION SYSTEM

Unable to get an appointment with dealer to fix the safety recall until the October of 2025.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Description of incident: Saturday, [XXX] I was in traffic on I [XXX] near the [XXX] exit in Indiana. It was a stop/go, stop/go event as 6 lanes were going down to 1 lane. I was behind a Kroger semi-truck. I had my foot on the brake. I thought the people next to me had started to move, but then I noticed that I was getting closer to the truck (while my foot was on the brake). I pushed the brakes down further. I felt normal resistance. Nothing happened. I hit the cancel button of the adaptive cruise multiple times on my steering wheel thinking that perhaps my adaptive cruise started my movement. I kept rolling. Kept hitting the brakes wondering why I didn't stop. No beeps went off like they normally do. I rolled into the truck. My adaptive cruise had been set to 70, and I had used it before the incident. It was still on standby, but not green. My odometer was around 9547. This happened around 9:50am. No beeping sounds started or emergency braking happened. I would approximate my speed of hitting around 3-5 mph. I hit the truck. I had tried to switch to neutral and then to park. I could not move the gear shaft. I was hitting the brake hold. Anything to make me stop. Nothing worked, and I hit the truck. I did not move after hitting the truck, maybe one of the things I attempted to do worked. My foot was still on the brake. I pulled over, turned off the car, and restarted it. I have not applied the adaptive cruise since then. I don't know if it had anything to do with the incident, but I'm afraid to use it. If I had been moving at a faster rate, my safety and others would have been at risk. I took the car to the dealership. They provided me with a Honda multi-point vehicle inspection checklist and stated that they couldn't find anything wrong. There is definitely something wrong. If I manually apply the brakes, the car should stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Description of incident: Saturday, [XXX] I was in traffic on I [XXX] near the [XXX] exit in Indiana. It was a stop/go, stop/go event as 6 lanes were going down to 1 lane. I was behind a Kroger semi-truck. I had my foot on the brake. I thought the people next to me had started to move, but then I noticed that I was getting closer to the truck (while my foot was on the brake). I pushed the brakes down further. I felt normal resistance. Nothing happened. I hit the cancel button of the adaptive cruise multiple times on my steering wheel thinking that perhaps my adaptive cruise started my movement. I kept rolling. Kept hitting the brakes wondering why I didn't stop. No beeps went off like they normally do. I rolled into the truck. My adaptive cruise had been set to 70, and I had used it before the incident. It was still on standby, but not green. My odometer was around 9547. This happened around 9:50am. No beeping sounds started or emergency braking happened. I would approximate my speed of hitting around 3-5 mph. I hit the truck. I had tried to switch to neutral and then to park. I could not move the gear shaft. I was hitting the brake hold. Anything to make me stop. Nothing worked, and I hit the truck. I did not move after hitting the truck, maybe one of the things I attempted to do worked. My foot was still on the brake. I pulled over, turned off the car, and restarted it. I have not applied the adaptive cruise since then. I don't know if it had anything to do with the incident, but I'm afraid to use it. If I had been moving at a faster rate, my safety and others would have been at risk. I took the car to the dealership. They provided me with a Honda multi-point vehicle inspection checklist and stated that they couldn't find anything wrong. There is definitely something wrong. If I manually apply the brakes, the car should stop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)