2023 HONDA CR-V

STEERING

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Risk: Difficulty steering can increase the risk of a crash.

SEATS:FRONT ASSEMBLY:RECLINER

Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."

Risk: A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car has, on more then one occasion, applied the emergency stopping breaks at times that may have caused an accident by themselves. Most often in heavier city traffic that can be unpredictable. Ie cars merging in quickly where they generally shouldn't

SERVICE BRAKES

Car has, on more then one occasion, applied the emergency stopping breaks at times that may have caused an accident by themselves. Most often in heavier city traffic that can be unpredictable. Ie cars merging in quickly where they generally shouldn't

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to White Plains Honda on Aug.5. They called me on Aug.14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda North America, got a case number. On Aug 26 Honda NA said that they can’t help me. My car is at Honda CRV Sport Hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to White Plains Honda on Aug.5. They called me on Aug.14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda North America, got a case number. On Aug 26 Honda NA said that they can’t help me. My car is at Honda CRV Sport Hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do

SERVICE BRAKES

All my idiot lights appeared on my dashboard. My mechanic plugged in and nothing came up so I took it to White Plains Honda on Aug.5. They called me on Aug.14 and said my brake booster was bad. They said that they worked on trying to find the problem 12 hours. So with the diagnosis and part and labor, my cost is $5447+ tax. So I called Honda North America, got a case number. On Aug 26 Honda NA said that they can’t help me. My car is at Honda CRV Sport Hybrid 2023 with 47,440 miles on it. I’m over the 3 year or 36,000 miles and I do not have an extended warranty. Also on Aug 22, my service advisor said he could get the price down to $5,000. + tax. So I am lost on what to do

UNKNOWN OR OTHER

Subject: Vehicle Theft Due to Security Vulnerability – 2023 Honda CR-V Hybrid Vehicle Information: • Make: Honda • Model: CR-V Hybrid AWD • Year: 2023 Description of the Problem: I am reporting a serious security vulnerability in my 2023 Honda CR-V Hybrid, which was stolen [XXX] from a residential parking lot in Bayside Queens, NY. The theft occurred despite the vehicle being locked and parked in my parking area. The theft method likely involved bypassing the CAN bus system, a known vulnerability in modern vehicles. Honda later issued a product improvement notice regarding enhanced anti-theft software, which I received(8/26/25) after the incident. This suggests that the manufacturer was aware of the security flaw but did not proactively notify owners or offer preventive upgrades before thefts occurred. Will Impact: • Financial loss due to theft and insurance deductibles • Emotional distress and ongoing safety concerns • Time-consuming police and insurance procedures • Lack of timely manufacturer support or warning • Police report (NYPD case number: [XXX]) I urge NHTSA to investigate the security vulnerabilities in Honda CR-V Hybrid models, particularly regarding CAN bus access and lack of proactive anti-theft measures. I also request that Honda be required to issue formal recalls or mandatory software updates to prevent further thefts asap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EXTERIOR LIGHTING

Vehicle: 2023 Honda CR-V EX-L Problem: Headlights – poor visibility Complaint Description: The LED headlights on my 2023 Honda CR-V EX-L provide inadequate illumination at night. The beam is shadowy with dark zones, making it difficult to see pedestrians, signs, and road hazards, especially in rainy conditions. Even after checking alignment, the visibility remains unsafe. Other drivers often flash their high beams at me, mistaking my lights for being too dim or misaligned. This design presents a significant nighttime driving hazard.

ENGINE

I am writing to formally express my deep disappointment and concern regarding the reliability of my 2023 Honda CR-V Sport Hybrid, which I purchased with approximately 10,000 miles on it. The vehicle currently has around 85,000 miles and has already required major, unexpected repairs — most notably a head gasket failure, in addition to other mechanical issues earlier this year that totaled $2,000 out of pocket. The fact that a relatively new Honda with an excellent service history and primarily highway miles would require a head gasket replacement this early in its lifespan is extremely troubling and calls into question the long-term reliability of the CR-V Hybrid platform. While I appreciate that Honda agreed to cover the head gasket repair through a goodwill arrangement, this situation has caused me considerable stress, financial hardship, and a loss of confidence in the vehicle — and, frankly, in Honda’s reputation for durability. Further compounding this frustration, the vehicle has recently begun exhibiting renewed roughness and vibration at various speeds, despite recent service, and I remain worried that I’m going to be saddled with ongoing problems that I should never have had to deal with on a vehicle this new. As a loyal Honda customer, I expected better. I chose this vehicle specifically for its reputation, fuel efficiency, and dependability. What I’ve experienced instead feels like a breakdown of quality control and corporate accountability. I am now significantly upside down on a vehicle that I can no longer rely on with confidence — yet I cannot afford to walk away from it.

STRUCTURE:BODY

Hood wobbles crazy while driving highway speed as if it is going to open or come out. Seem the outer panel of hood has rust by the joints where it is joined to the inner panel of the hood. Almost all the joints seem to be not joined well together. This is a structural body issue, car is less than 3 years old. And Currently I have about 55K miles on it. Noticed the hood wobble when it had less than 30,000 miles but upon checking under the hood there were no visible signs of defect. But recently(51K mile roughly) after a car wash I opened the hood to see the inside of the car, that's when I noticed that the hood inner joints have rust and are not joint together properly with inner panel of the hood. Reached out to the dealership but they deny to fix this as it has been more than 36000 miles. At the dealership there was another person with 2025 Honda crv, I checked with the owner to let me see if his car had similar issue or not. Upon checking the hood his car's one of the joint was loose ( given that car is less than an year old so there was no rust.) Seems Honda is used some adhesive to stick the metal panels of the hood together which start to deteriorate over time. There are many crv owners who are having similar issue but the dealership resolves the issue for them given that they have less than 36000 miles on it. Honda does have "Rust Perforation Limited warranty" which is valid until 5 years, But for them to fix the car there has to be rust perforation aka hole in the panel inside out to fix it. Does this mean I have to wait for another 2 years and 5 months for the rust to progress and cause a hole in the panel inside out?? What if i start seeing the rust perforation right after 5 years. Honda will fix this for me or I have to pay out of my pocket to get it fixed. Also my car has never been in any kind of accident, it has the panel which came from the Honda Factory. Also it is not a flood vehicle either for it to start getting rust. Please see attached pics.

STEERING

The stirring wheel very stiff it's hard to drive smoothly.

AIR BAGS

The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there was a warning light illuminated. The contact was unsure if any other vehicle had crashed into his vehicle. The driver-side air bag did not deploy; only the driver-side curtain air bag and the passenger-side air bags deployed. The contact was taken to the hospital by ambulance. The doctor diagnosed that the patient had sustained injury to the lower back; the L4 was severely damaged. The contact's chest and head hit the steering wheel. The contact underwent surgery and was scheduled for physical therapy. A police report was filed. The vehicle was towed to an unknown towing yard. The insurance company was notified and deemed the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

SERVICE BRAKES

The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there was a warning light illuminated. The contact was unsure if any other vehicle had crashed into his vehicle. The driver-side air bag did not deploy; only the driver-side curtain air bag and the passenger-side air bags deployed. The contact was taken to the hospital by ambulance. The doctor diagnosed that the patient had sustained injury to the lower back; the L4 was severely damaged. The contact's chest and head hit the steering wheel. The contact underwent surgery and was scheduled for physical therapy. A police report was filed. The vehicle was towed to an unknown towing yard. The insurance company was notified and deemed the vehicle a total loss. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted on November 5th, 2024, and confirmed that parts would be available in January 2025. The contact called the dealer in January however, parts were not yet available. The contact then waited and contacted the dealer again in May 2025 and parts were still not yet available. The contact had not heard from the dealer since. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted on November 5th, 2024, and confirmed that parts would be available in January 2025. The contact called the dealer in January however, parts were not yet available. The contact then waited and contacted the dealer again in May 2025 and parts were still not yet available. The contact had not heard from the dealer since. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ENGINE

2023 CRV Purchased 04/20/2023 April 28, 2025, 51,109 miles. I was having misfires on start up but no warning lights. Then while driving down the highway the vehicle lost power and the dash lite up. I dropped it into S and put on my hazards. I was close to the dealership so I drove it directly there while on the phone with them. They said it was a bad spark plugs. Replaced the plug and reset the codes. Drove it for two more weeks. One morning upon start up every light on the dash was on and the sensor warnings were cycling. Called the dealership they said because the check engine light is solid and not blinking and I live close by to drive it in. Drove it in, dropped it off. Diagnosis: Blown Head gasket. Under warranty Might get it back within 4 days. 23hr $6,000.00 job.

STEERING

Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list.

STRUCTURE:BODY

LEFT SIDE (DRIVERS SIDE) MIRROR VIBRATES AT HIGH SPEEDS. THIS CREATES A DISTORTION WITH THE INABILITY TO SAFELY JUDGE DISTANCES FROM OTHER CARS, ANY OBJECTS NEAR BY, MAKES ATTEMPTS AT LANE CHANGES UNSAFE.

STEERING

It feels difficult to steer at times, almost takes more effort. I am concerned it will continue becoming more difficult and result in an accident. Yes it’s available for inspection. Being unable to steer properly puts my safety, passengers safety, and the safety of my surroundings at risk. Unsure if it’s been reproduced at a service center. It has been inspected, not for this issue. There are absolutely no warning lamps or symptoms prior.

UNKNOWN OR OTHER

Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this.

FUEL/PROPULSION SYSTEM

Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this.

STRUCTURE:BODY

The hood seems to wobble/shake during highway speeds. Very noticeable when wind speed is high. Seems to be a common problem with 2023 CRv Hybrids. There should be a recall to have hoods fixed since this is a major safety problem.

VEHICLE SPEED CONTROL

I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events.

POWER TRAIN

I own a 2023 Honda CR-V Sport Hybrid and have experienced multiple instances of sudden unintended acceleration. The issue occurs intermittently, typically at low speeds (25–30 mph) during stop-and-go traffic, or when the vehicle transitions from EV to gas mode. During these incidents, the vehicle unexpectedly surges forward for 1–2 seconds, even while the brake pedal is applied. The suspected issue involves the electronic throttle control system or a malfunction during the hybrid system's EV-to-gas transition. There are no warning lights or error codes, and the issue occurs sporadically. The vehicle is available for inspection upon request. This behavior puts both my safety and that of others at risk, especially in heavy traffic or near pedestrians. The unexpected acceleration while braking can lead to rear-end collisions, property damage, or injury, as the vehicle moves unpredictably. Yes. A Honda service technician experienced the issue firsthand while driving my vehicle. He then tested a 2025 CR-V Hybrid and reported similar behavior, suggesting it might be “normal.” However, I strongly disagree, as the acceleration feels unsafe and abnormal. The vehicle has been inspected by the Honda dealership. A formal diagnosis was performed, but they did not find anything unusual. The service center stated they will not proceed further unless I can replicate the issue, which I cannot due to its intermittent nature. The vehicle has not been inspected by police, insurance, or independent mechanics yet. No. There were no warning lamps, alerts, or error messages before, during, or after the sudden acceleration events.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

I can't control the car properly, because I need to turn the car too much, this is due to the pending market recall and the dealer doesn't fix the problem., they just give excuses, and it's been 5 months and fix the problem.

UNKNOWN OR OTHER

My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years.

ELECTRICAL SYSTEM

My system failed when my vehicle was stolen in less than 5 minutes, was not supposed be not so easy to open and my vehicle system was damaged and my door while being locked I had to located my vehicle by a AirTag i have this vehicle for less than two years.

FORWARD COLLISION AVOIDANCE: WARNINGS

The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The millimeter wave radar has failed. While using adaptive cruise control the vehicle set off many alarms without prior warning. The vehicle suddenly showed that adaptive cruise control, lane keeping, road departure mitigation, frontal collision, low speed parking were no longer functioning and to see a dealer. I was not using frontal collision no road departure mitigation as these features had twice before unexpectedly applied heavy breaking without warning with no obstructions near vehicle. Fortunately no accident occurred but very unnerving to say the least. The dealer has confirmed that the millimeter wave radar has failed and will need replaced. Honda sensing is not very reliable and should be used with caution if used at all

FUEL/PROPULSION SYSTEM

I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new.

ELECTRICAL SYSTEM

I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new.

SERVICE BRAKES

I applied my brake pedal to slow for traffic just before entering a roundabout. I came nearly to a full stop, but then with my foot still on the brake pedal, the car surged forward as if I had floored the gas pedal. I kept pressing very hard on the brake pedal, but the car kept speeding forward. I was able to steer in between 2 oncoming cars without hitting them. My left front tire then hit the curb and the car bounced off a metal traffic sign post. I then went down a steep dirt embankment and crashed into a swale with some large rocks. My car finally came to a stop, rim deep in soft dirt just off the shoulder of the road. I did not notice any warning lights come on. I don't know what system malfunctioned, but it had something to do with fuel delivery and possibly the cruise control and automatic braking functions. I was very lucky I was not injured. This malfunction could have caused a serious and possibly a fatal crash. This malfunction put me and nearby motorists at risk of being hit by an out of control vehicle. I checked the floor mat and it was not displaced. There were no loose objects that could have affected the gas or brake pedals. The police officer accused me of stepping on the gas instead of the brake, but that was definitely not the case, regardless of what he may write in his report. The car is currently at a local collision repair shop. They will be checking with the code reader to see if any codes come up involving the fuel and braking systems. My insurance adjuster has inspected the car through photos taken by the repair shop. The shop is currently taking the car apart to assess further damage underneath. I am expecting a progress report tomorrow or Tuesday, March 25. This malfunction exactly fits the description of "Sudden Unexpected Acceleration". I have found 62 similar cases after a cursory internet search, so this is nothing new.

STEERING

My vehicle, 2023 CRV was purchased through here. Now it has a major Recall and they have been giving me the run around since while we drive an UNSAFE vehicle. As it states, “Due to the improperly manufactured electronic power steering (EPS) gearbox worm wheel and improperly set worm gear spring, friction between the worm wheel and worm gear can rise, resulting in additional steering effort and difficulty, increasing the risk of a crash or serious injury.” I reached out 3 times and was lied too about part not being there. Just talked to Honda, they said part has been available for 2 month now. This is supposed to be done within 60 days, but I haven’t heard back for 5 to 6 months now. Everytime I call, there is no supervisor available and all techs are busy. I have 3 kids that ride in this car and need it fixed asap

VEHICLE SPEED CONTROL

The contact owns a 2023 Honda CR-V. The contact stated while parking the vehicle, while attempting to stop the vehicle, the vehicle accelerated unintendedly, drove over a curb and a sidewalk, drove over a bushy garden, and headed towards a parked vehicle across the sidewalk. The contact slammed on the brake pedal, and the vehicle stopped. There was no warning light illuminated. The contact stated that the annual check-up had been performed on the vehicle two days prior to the failure. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,900.

STRUCTURE:BODY

I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police.

STEERING

I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police.

UNKNOWN OR OTHER

I was in the collision accident on the service road when my new Honda CR-V 2023 started skidding to the left while I was making the smooth turn to the right, the vehicle was pulling to the left side of the road, hitting the metal guardrail on the driver side. Looked like I lost traction and skid from left then to the right , unable to control and maneuver the steering wheel. The vehicle was in steering recall but I was not aware of that, did not receive any notice of the recall. If this accident had never happened I probably would continue driving the unsafe vehicle and be more in a severe crash. The vehicle' steering column did not work and the vehicle was not drivable after the accident, and was towed to the car repair shop. I immediately notified the State Farm insurance about the collision but nobody told me I had to call the police.

STEERING

The steering wheel in my 2023 Honda CR-V Hybrid Sport Touring is "sticking" when going around wide turns on the highway. This issue is not experienced while driving around city streets. It feels like the steering wheel gently locks into place, but can easily be dislodged by giving it a little more turning pressure. The sticking sensation feels as though it has progressively been getting more pronounced in the past few months. This would certainly become a major safety issue if the steering wheel locks up completely at highway speeds. I have contacted the Honda Service Center at my local dealership regarding this issue. No warning lamps or messages appear on the dashboard and the latest Vehicle Health Report which I receive via email every month reports no issues.

STEERING

My local dealer has failed to remedy the defect on my vehicle within a reasonable period of time. It has now been 4 months since I first contacted my dealership about the issue but I have yet to be addressed.

ELECTRICAL SYSTEM

The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away.

LANE DEPARTURE: ASSIST

The lane keeping assist system problem contact your dealer keeps appearing on my dashboard when I start the car and pull away.

STEERING

Steering sticks when driving on the road, like it has worn tooth in a gear. You can feel it in the steering wheel. It also makes the car drift from side to side. The vehicle wants to wander on the roadway.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (FUEL SYSTEM, GASOLINE) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

AIR BAGS

The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

STEERING

The contact owns a 2023 Honda CR-V. The contact received a notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at approximately 25 MPH, the steering wheel abruptly became difficult to steer in either the left or right direction. The vehicle crashed into a tree where it came to a stop. The brake system failure warning light illuminated. The contact stated that the airbags failed to deploy. The vehicle was not deemed a total loss. The vehicle was towed to the contact's home address. The contact's wife sought medical attention for chest, back, and neck pain. A police report was not filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,000.

FUEL/PROPULSION SYSTEM

Recall Notice Issued 11/13/24 Fuel Pump Repair Not Available Yet. Gas mileage has gone down considerably from 35.9 to 29.6 miles per gallon.

UNKNOWN OR OTHER

Recall Notice Issued 11/13/24 Fuel Pump Repair Not Available Yet. Gas mileage has gone down considerably from 35.9 to 29.6 miles per gallon.

STEERING

My vehicle had the steering rack replaced in April 2024 after several visits to the Honda service center for "sticky steering". The vehicle showed improvement and was driven an additional 5-6k miles but then started having the same issue as before, the steering felt tight and got tighter the longer it was driven. Returned vehicle to Honda service center where they performed recall 23V-704 / YFW in Dec 2024. Again, there was an improvement but after driving another 5-6k, steering started getting tight again, the longer it is driven the tighter it gets. Returned vehicle to Honda Service center in February 2025 and was advised the could not find anything wrong and could not replicate the issue after driving 10 miles. There is definitely something "wrong" with the steering but Honda refuses to acknowledge this is still an issue for my specific CRV.

ELECTRICAL SYSTEM

I am facing issue with Honda CRV Hybrid 2023 Remote Start when temp is below -10°C (when you see freezed car windows) but when i click on lock and unlock i see flash light in the car but when i click Lock + Hold did not see 6 time flash lights(no single flash except for lock) and no remote start. I took to the Honda Dealer they did debugging but not found the issue. there after i connected with honda they mentioned to take to some other Honda Dealer, other honda dealer mentioned when the issue not able to replicate infront of them then they cant take it. I dont know what to do? i requested to check battery and they mentioned it is healthy. any one facing same issue and any suggestions? Note : But at the same time other Honda CRVs 2022 models and cheaper than CRV cars in my parking lot are working.

ENGINE

1. Piston rod broke and made a hole in the engine. 2. I was driving and lost the ability to continue to drive on a busy street. 3. Yes. Honda Burien in Washington inspected and reported it to Honda of America. 4. There was a warning that I was overdue for 10K maintenance. I was overdue by a little over 200 miles. No other warning signals were given.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

I had an appointment today with Southern motors Honda in Savannah, Georgia at 9 AM. Due to a snowstorm yesterday they were unable to do the repair today. We were not notified of this and my husband drove an hour in icy conditions to get this recall repaired. They told him they do not know when they can get the repair done. When I called on Tuesday to try to reschedule due to the incoming snowstorm, she replied that someone will call me because their recalls schedules were out as far as June. Meaning I would not be able to get the repair done until June. I asked her if my car was still safe to drive and she said she could not confirm that. No one returned my call. I will be driving my car on Saturday to go on vacation in Florida. Will my car be OK to drive? Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving the Automatic Emergency Braking System engaged for no reason. I was driving on [XXX] in NJ when another car passed me on the right . My car slammed the brakes on. The other car did not get in front of me but stayed in the right lane. If traffic was heavy this could have caused a major accident. Another instance I was driving on [XXX]. in Manahawkin, NJ and going around a bend in the road there was a parked car. My car slammed the brakes on. This has happened several other times also for no reason. Each time a warning sound went off. I brought the car in for service and reported it to Honda. They inspected it doing some type of scan and said there was no problem. The service advisor showed me how to turn the system off if I didn't feel safe. Yes my car is available for inspection and I am attaching the service report showing I did report it. I'm writing you because I read an article showing you are looking into this in other Honda cars and my car is not listed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

While driving the Automatic Emergency Braking System engaged for no reason. I was driving on [XXX] in NJ when another car passed me on the right . My car slammed the brakes on. The other car did not get in front of me but stayed in the right lane. If traffic was heavy this could have caused a major accident. Another instance I was driving on [XXX]. in Manahawkin, NJ and going around a bend in the road there was a parked car. My car slammed the brakes on. This has happened several other times also for no reason. Each time a warning sound went off. I brought the car in for service and reported it to Honda. They inspected it doing some type of scan and said there was no problem. The service advisor showed me how to turn the system off if I didn't feel safe. Yes my car is available for inspection and I am attaching the service report showing I did report it. I'm writing you because I read an article showing you are looking into this in other Honda cars and my car is not listed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The contact attempted to schedule an appointment for the recall repair; however, the contact was informed that only a limited amount of vehicles were being repaired per month. The contact was then scheduled for an appointment a month away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was given a case number. The contact had not experienced a failure. Parts distribution disconnect.

STEERING

I brought my 2023 Honda CR-V into my local dealership on December 7, 2024 to address a “creaking” noise coming from the front end of the vehicle. Upon checking in with the service adviser, I was advised that my vehicle had 2 active safety recalls - the fuel pump, and the EPS gear box. I received an email from the dealership with an “inspection video” attached. Within the video, the technician states, “As far as the noise concern that you’re having, the only creaking noise I was able to hear, was the noise from the electronic brake motor, which is a normal characteristic of this vehicle… couldn’t find anything else going on”. Upon picking up my vehicle, I was advised the same by the service adviser, and was further advised that someone would be calling me as soon as the part came in to fix the EPS recall. On January 17, 2025, I called the dealership to inquire about when they anticipated on being able to fix the recall, as it had been approximately 6 weeks since I was advised that someone would be calling me when the part arrived. During this phone call, I was advised that the part had been steadily in stock for the past couple of weeks, and that I could bring in my vehicle anytime to fix the recall. On January 18, 2025, I brought my vehicle back to the dealership for the repair of the recall, and further explained to the service adviser that I was still hearing the “creaking” noise, as well as a “metallic” clicking noise coming from the steering wheel upon hard left turns. Approximately 5 hours later, I received a call from the service adviser explaining that the technician was able to identify both noises that I had described, and while they were able to replace the recalled part, it did not resolve the issue, and that my vehicle was in need of a steering rack replacement. She further explained that they were not authorized to replace the steering rack under the terms of the safety recall, and that the part is not covered under the factory warranty.

STEERING

The manufacturer is unable to complete my EPS gearbox worm wheel recall work within 60 days and am filing a complaint per the instructions on the letter. The Honda dealer I contacted was Brookdale Honda in Brookdale Minnesota.

STEERING

I received 1st recall notice in Nov 2025. Part has been unavailable until now. Received email from dealer on 1/15/25 saying part was available and to schedule appt for repair. I called and next appointment was on 3/31/25. This is more than the 60 days allowed in the original recall notice. The car is unsafe to drive in its current condition and we don't have alternative transportation for this driver. What recourse do we have?

POWER TRAIN

I was contacted about a gearbox active recall by Honda in November of 2024 and was told to go to a dealer and get it fixed. I have called the dealership several times only to be told that Honda has a fix but has not sent the correct parts to the dealerships to complete the fix. It has been more than 60 days since the notice.

STEERING

I received this Recall Notice in November 2023. I called my local dealer & was told that I would be put on a list & they would call when the parts came in. I contacted them again today & was told it would be “months” as the parts were coming in slowly. I contacted the American Honda Customer Support. They contacted David McDavid Honda in Frisco, TX and I was told they had the repair kit and it was being held for me. They transferred me to David McDavid Honda and spoke to Marissa in their Service Dept. Marissa told me they did NOT have the part after all.

ENGINE

All the dash lights and warnings come on. I could not accelerate over 34 miles an hour.

VISIBILITY/WIPER

The driver's side mirror repeatedly shakes at speeds above 40 MPH and is very prolific at highway speeds (especially 70 MPH). It is extremely disorientating and makes it difficult when trying to get an accurate read of surroundings when changing lanes. I had the mirror glass replaced at a dealer, which only made the issue worse. Another dealer replaced the entire mirror assembly, which seemed to solve the problem temporarily. However, it resumed less than a month later and may even be getting worse.

STEERING

Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..

ENGINE

Rattling sound when the car is started - this is happening every time. MPG dropped from 42 to 30..